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Briefing: Deciphering Your TPOCS Error Report. Date: 23 March 2010 Time: 1100–1150. Objective. Ensure all daily files are received. Know what errors can be fixed or ignored. How to update TPOCS table to fix errors. Every site is different; I know Bremerton!. Daily File Upload Status. - PowerPoint PPT Presentation
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2010 UBO/UBU Conference
Health Budgets & Financial Policy Briefing: Deciphering Your TPOCS
Error Report
Date: 23 March 2010
Time: 1100–1150
2010 UBO/UBU ConferenceTurning Knowledge Into Action Objective
Ensure all daily files are received. Know what errors can be fixed or ignored. How to update TPOCS table to fix errors. Every site is different; I know Bremerton!
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2010 UBO/UBU ConferenceTurning Knowledge Into Action Daily File Upload Status
Daily File Upload Status
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Madigan
Bremerton
2010 UBO/UBU ConferenceTurning Knowledge Into Action Daily File Upload Status
File Group-– One for ‘every-day’ 365 Every Year
Daily Files-– DSIT DPROV DOHI
Three Daily Files for All Sites on CHCS Host
– ADM LAB-RAD PHR Three Daily Files for Your Site Only
Supplemental Files-– As requested or updates from CHCS
Miscellaneous-– Date Loaded- No File or Random Date– All Daily- “No File” and “No Errors” = Upload Error
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2010 UBO/UBU ConferenceTurning Knowledge Into Action DSIT Error
No errors received for DSIT (for our site)
Need to Verify Insurance Updates from CHCS– Standard Insurance Company Maintenance
Double click ‘Last Updated In CHCS’ May not be daily updates
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2010 UBO/UBU ConferenceTurning Knowledge Into Action DPROV Error
No errors received for DPROV (for our site)
Need to Verify Provider Updates from CHCS– Provider Maintenance
Double click ‘Entry Date’ May not be daily updates
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2010 UBO/UBU ConferenceTurning Knowledge Into Action DOHI Error
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2010 UBO/UBU ConferenceTurning Knowledge Into Action
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DOHI Errors
Pull-up Patient with ‘Pat IEN’-– TPOCS- Query ‘System ID’ with Host DMIS ID + IEN– CHCS- ` + IEN ( ` is to the left of the 1)
Policy Rank-– ‘N’- Disregard, TPOCS does not update Non-ranked– ‘P’ ‘S’ ‘T’- Research
Pull-up in TPOCS and Verify it crossed-over; usually does Carefully choose your HIC IDs and Type Codes
CHCS PII-– Update Policy and enter through all fields– Look for anything out of place
2010 UBO/UBU ConferenceTurning Knowledge Into Action DOHI Error Sample
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2010 UBO/UBU ConferenceTurning Knowledge Into Action DOHI Error Sample
Error was due to ‘type code combination’
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2010 UBO/UBU ConferenceTurning Knowledge Into Action DOHI Error Sample
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2010 UBO/UBU ConferenceTurning Knowledge Into Action ADM Error
Error received- Diagnosis not in ICD-9 file
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2010 UBO/UBU ConferenceTurning Knowledge Into Action ADM Error Fix
Update Diagnosis Code with Extender Code
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Step 1- Query
Step 2- Choose first diagnosis for date range
Step 3- Remove extra digit and space; Save
2010 UBO/UBU ConferenceTurning Knowledge Into Action ADM Error
Invalid ICD-9- Code is new for 2010– 2010 Codes not in TPOCS yet
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2010 UBO/UBU ConferenceTurning Knowledge Into Action ADM Error Fix
Entering New Verified ICD-9 Code
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Step 1- Query ICD-9 Code
Step 2- Click Insert Icon
Step 3- Type in VERIFIED information & Save (Keep copy)
2010 UBO/UBU ConferenceTurning Knowledge Into Action ADM Error
Shows already billed-– Visit billed already; Crossed via CCE– Verified in ADM for any changes; None
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2010 UBO/UBU ConferenceTurning Knowledge Into Action LAB-RAD Error
Co-Path Error– Pull up in CHCS Lab, Print Report with Code
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2010 UBO/UBU ConferenceTurning Knowledge Into Action PHR Error
Common errors after pharmacy cancels script
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Date is 2010-01-13Done in CHCS 12 Jan
2010 UBO/UBU ConferenceTurning Knowledge Into Action
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2010 UBO/UBU ConferenceTurning Knowledge Into Action PHR Error
Common error, lost revenue if not captured.– Usually occurs on internal scripts with an ‘EDIT’.– Initial and refills will not cross-over into TPOCS.
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2010 UBO/UBU ConferenceTurning Knowledge Into Action Questions and Answers
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