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8/3/2019 Briefing Tutor Clincial Audit 2011
http://slidepdf.com/reader/full/briefing-tutor-clincial-audit-2011 1/44
2011
By: Hanevi Djasri, Osman Sianipar, dan Adi Utarini
Centre for Health Service Management, ClinicalEpidemiology & Biostatistics, Hospital Management
Graduate Program, Faculty of Medicine, UGM
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Clinical Audit
Preparation for the Practical Sessions
The Practical Sessions
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Medical/Clinical committee (Sub-committeeon Clinical Audit)
Clinical Audit Ad-hoc Team (Team work)
Assistant to Clinical Audit (Medical Record)
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Select topics
for clinical
audit
Determine
criteria and
standards
Collect data
Analyse data
Make
changes
Re-audit
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Topic is selected in a meeting, using the
following information:
◦ Routine data
◦ Patient satisfaction survey
◦ Observation of care delivery
◦ Inputs from stakeholders
◦ Enthusiasm of a certain care groups
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Criteria for selecting a topic:◦ Can be improved
◦ High risk, cost, volume, problem
◦ Support or concensus from clinician◦ Clear clinical guidelines
Topics for practical session (2011)◦ Typhoid, ARI, diarrhoea
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Topics Risk Volume Cost Problem
1. ARI
2. Diarrhoea
3. Typhoid
...
…
…
…
*already decided for the practical session,but this process will still be conducted
during the practical session. Bring data!
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Background
Rationale for the selected topics
(epidemiology, burden of illness, relevance) Clinical guidelines
Problems in case management
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Ensure or improve quality Not only to ”measure or examine”
Example:◦
Improve case management of TB ◦ Improve case management of patients with
diabetic ulcer
◦ Improve diagnosis of childhood TB
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◦ Appropriateness: Is the treatment
according to guidelines?
◦
Timeliness : Is the treatment given in atimely manner?
◦ Effectiveness : Is the outcome asexpected?
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Topics:◦ Breast cancer
Objective:
◦ To improve quality of services for patientswith breast cancer
Specific objective: ◦
Ensure care is provided according toguidelines
◦ Ensure the diagnosis is made timely
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Select topics
for clinical
audit
Determine
criteria and
standards
Collect data
Analyse data
Make
changes
Re-audit
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What is criteria?
It is an evidence that must be present to
prove that an optimum level of care isprovided
◦ Diagnosis, treatment, interventions, patient reaction
etc. related to topics for clinical audit
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Trigger questions to identify auditcriteria:◦ Case management if considered high
quality if.. .... is present
.... is present
.... must not be present
Etc.
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Common criteria used: Process criteria: diagnosis, treatment,
intervention, surgery, etc.
Less common criteria used: Input: often linked to budget limitation,
therefore the audit cycle often cannot becompleted
Output/outcome: complex, related to manyfactors (co-morbidity etc), eg: status ondischarge, death, complication, LOS etc.
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IMPORTANT MESSAGE!
Concensus toward the criteria from seniorclinicians is important for later improvement
Conduct panel expert or review of criteria andclinical guidelines to be used for the audit
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Specific: not ambiguous, value-free
Measureable: can be measured
Agreed: concensus reached
Relevant
Theoretically sound: based on evidence-based clinical guidelines◦
www.sign.co.uk ◦ www.cochrane.org
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Name of the Criteria◦ Standard
◦ Exception
◦ Instruction for CA assistant/data collectors
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Must be present (100%) or must not be
present (0%) for each criteria
Example:◦ Use of prophylactic actibiotics for elective surgery:
standard 100%
◦ Decubitus: standard 0%
Standard is used to evaluate a medical recordwhether a criterion is met or not
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Presence of clinical conditions to justify that a
medical record is not meeting the standard
Therefore the exception can be used to explainwhy a standard is not met
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Refering to which parts in the medical record
that contains valid and reliable informationneeded to evaluate the criteria
Written in an objective way and all relatedterms need to be listed
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Criteria Standard Exception Instruction for
data collector
1. Ulcer in the
vein must be
treated with
multilayer
compressionperiodically
100% ABPI < 0,8
(ankle :
brachial
pressure
index)
MR Form no
002/RM
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Criteria Standard Exception Instruction for
data collector
1. …
2. …
3. …
4. …
5.…
…
…
…
…
…
…
…
…
…
…
…
…
…
…
…
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Select topics
for clinical
audit
Determine
criteria and
standards
Collect data
Analyse data
Makechanges
Re-audit
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Retrospective: data already collected routinelyor available in a certain register
Concurrent/Prospective: data collected duringthe process of care
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Code for evaluating the criteria
Code 1: According to standards
Code 2: Not according to standards, butmeeting the exception (justified)
Code 3: Not according to standards and notmeeting the exception (unjustified)
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Implementation Data collection can be carried out by CA
assistant (eg medical record staff, nurse,doctor) using the audit instrument
Separate MRs that are not meeting thestandards
Result is recorded using the code system for
audit
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Variables are selected to understand certainpatterns or variations
Source of variables: hospital, doctor, nurse,patient characteristics◦ Doctor
◦ Class
◦ Ward
◦ Patient age
◦ Etc.
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Take all population if the topic is extremelyimportant (surgery)
Take a sample if the no of patients is large(eg 1000 patients)
Pragmatic approach: 20-50 patients
For scientific purpose: sample size calculation
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MR 01 MR 02 MR 03 MR 04 Etc.Variable
Class
Age
Dr.
Criteria
Criteria 1
Criteria 2
Criteria 3
Criteria 4
Criteria 5
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Select topics
for clinical
audit
Determine
criteria and
standards
Collect data
Analyse data
Makechanges
Re-audit
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1. Re-check: esp for deficiency◦ Ensure that deficiency is correct
2. Identify the sample, if it is represent thepopulation
3. Measure level of compliance
4. Measure pattern of deficiency
5. Identify cause of deficiency using quality
tools
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ISTC Standard 2.All patients (adults, adolescents, and children) suspected of having
pulmonary tuberculosis should have at least two sputum specimens obtained for microscopic examination.
SS examination
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
1 2 3 4 5 6 7 8
SS examination
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QualityProblem
MachinesMeasurement Human
ProcessEnvironment Materials
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Select topics
for clinical
audit
Determine
criteria and
standards
Collect data
Analyse data
Makechanges
Re-audit
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Eliminate waste Improve work-flow
Optimize inventory
Change the work environment
Enhance the producer-customer relationship
Manage time
Manage variation
Design systems to avoid mistakes Focus on the product or service
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What should be changed
Timeline
Plan of action
Whose responsibility
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Follow-up Objective
Measureableindicator
Responsiblepersons
Timeline Cost
1…
2…
3… 4…
5….
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Select topics
for clinical
audit
Determine
criteria and
standards
Collect data
Analyse data
Makechanges
Re-audit
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See list of groups and audit topics selected
Search references useful as a background forthe topic and exercise for selecting the topic
Search for clinical guidelines for that topics◦ Find and share the guidelines with the group◦ Read the guidelines individually◦ Look for potential criteria individually
Do informal group meeting to discuss topic
selection and criteria (Recommended) Read the recommended readings for the
practical sessions (2 downloadable refs)
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•Pre-test (15 min)
•Select topics
•Determine criteria & standard
•Data collection
PS-1
•Data analysis
•Make changes
•Group presentation (in ppt)
PS-2
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