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Bringing good practice to scaleUtZ certified annUal report 2013
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Introduction
Message from the UTZ team
Highlights of 2013
Monitoring & Evaluation: Proving and improving impact
Field Development: Reaching out to farmers
Standards & Certification: Enhancing the rigor and relevance of the UTZ Code
Traceability: Tracing UTZ Certified, RSPO and BCI crops
Market Development: Creating sustainable markets
Governance
Global Presence
General Notes on the Accountings
Comments on the 2013 Financial Statements
Financial Accounts 2013
Auditor’s report
Funders
UTZ REQUIRES UTZ CONTRIBUTES TO
BETTER FARMINGMETHODS
BETTER WORKINGCONDITIONS
BETTER CARE FORNEXT GENERATIONS
BETTER CAREFOR NATURE
BETTER CROP
BETTER FARMINGBETTER FUTURE
BETTER INCOME
BETTER ENVIRONMENT
UTZ Certified was established over a decade ago to make
sustainable farming the norm. Since then we have achieved a
lot and seen phenomenal growth, but our core purpose remains
the same. We stand for sustainable farming and better
opportunities for farmers, their families and our planet.
The UTZ program enables farmers to learn better farming
methods, improve working conditions and take better care of
their children and the environment. Through the UTZ program
farmers grow better crops and generate more income while
safeguarding the environment and securing the earth’s natural
resources, now and in the future.
Coffee, cocoa and tea products do not get the UTZ label easily.
Our strict requirements on good agricultural practices and
management, safe and healthy working conditions, no child
labor and protection of the environment are closely monitored
by independent third parties. UTZ tracks and traces the coffee,
cocoa and tea from the farm to the store. This way, consumers
can be sure that their trusted product was grown, harvested
and processed sustainably. And that tastes a lot better.
introdUctionUtZ certifiedBetter farming.Better fUtUre.
Annual Report 2013 - 3
Demonstrating and improving impactWith growth comes greater impact. One of the most
important achievements in 2013 was the work done to
publish the UTZ Certified Impact Report in January 2014.
Bringing together the results of 24 independent studies,
it shows the positive change that UTZ is creating for
farmers. The findings reveal the impact the UTZ program
is having, with farmers tending to achieve higher yields of
better crops and being able to improve the quality of their
lives as well as those of their families and their workers. For
example, Kenyan tea farmers were able to improve their
yields by 11% and Vietnamese coffee farmers found that
they were able to market their coffee more easily, thanks
to higher-quality crops. The report also shows challenges,
which we seize as learning opportunities.
We will continue to measure our impact through further
studies over the coming years to help us strengthen and
improve what we do.
Our work to update and strengthen our Code of Conduct
continued this year, as we prepare to relaunch it in 2014. This
process has involved wide consultation with our stakeholders
and we are confident that the new Code will help us achieve
even more for farmers in the years ahead.
message from the UtZ team2013 has been a year of growth and consolidation for our program. With more farmers and clients joining our program, we are now coming close to a point where sustainability is seen as an essential part of production and sourcing in the coffee, tea and cocoa sectors. At the same time a growing volume of evidence is demonstrating the positive impact of UTZ.
Bringing good practiceto scaleWe are proud to report
significant growth this year in
both the supply and demand of
UTZ certified products. Cocoa
had the highest growth, with
supply increasing by almost
30%. The supply of UTZ certified cocoa is almost as large as
UTZ certified coffee and cocoa has now surpassed coffee
in terms of demand. We saw continued support from major
global brands as well as new partners joining the program,
increasing the volumes of UTZ certified products on store
shelves around the world.
Certification once meant niche products for niche consumers.
Today that picture has completely changed. According to
the IISD’s State of Sustainability Initiatives Review (2014),
of all cocoa produced in the world, 13% is UTZ certified and
together all certification schemes account for 22% of global
production. In coffee, certified production is now at 21%,
with UTZ contributing 9%. Together, we are approaching the
tipping point where sustainable farming is becoming the rule
rather than the exception. As more major brands and retailers
commit to sustainable sourcing, this process will accelerate.
4 - UTZ Certified
Innovation and partnershipOur continued success and growth enable us to look beyond
our core activities at new and innovative ways of creating
positive change on some of the most challenging issues for
sustainable farming.
Climate change is one such issue, with agricultural production
at risk from the impacts of a changing climate while also
contributing to growing volumes of greenhouse gas emissions
in the earth’s atmosphere. The results from an exciting UTZ
pilot project were gathered in November, demonstrating a new
way that coffee producers can reduce emissions, conserve
water and improve their own health and livelihoods. These
results are widely available for UTZ partners and producers
to learn from and possibly adopt in their own work. We have
launched a second project in Vietnam, looking at further ways
coffee producers can cut emissions and adapt to the effects
of climate change.
We are also looking at new ways we can collaborate to extend
the reach of our work. One example is our collaboration with
the Brazilian certification scheme Certifica Minas Café, which
will support many more small- and mid-size coffee producers in
the Brazilian state of Minas Gerais to access the UTZ program.
We are pleased to report that we began the process of
extending UTZ standards to a new crop – hazelnuts. We plan
to test our draft hazelnut module during the 2014 harvest
which will allow us to work towards the first UTZ certified
hazelnuts following the 2015 harvest.
Of course, none of our achievements in 2013 could have
happened without the support of our funders and our
partners, the farmers and farmer groups, traders, brand
manufacturers, retailers, governments and NGOs across the
globe who, like us, are committed to progress in sustainable
farming. It is through our partnerships with industry on
topics such as climate change, with civil society on, for
example, child labor and with fellow certification schemes
on living wage that we can create the momentum needed to
bring about real change. We look forward to continuing to
work with you in 2014.
Next year will see a focus on the quality and consistency of our
standards and assurance processes. While the UTZ Certified
standard provides a clear and trusted definition for sustainable
farming, there will always be local differences in how it is
implemented and the effort needed to monitor compliance.
During 2014 particular attention will be given to:
y UTZ presence in producing countries through a network of
representatives, consultants and partner organizations.
y Ensuring the quality of audits and certification bodies,
through close monitoring and intensive training.
y Monitoring and evaluation of our program through
systematized data collection and in-depth impact studies.
y Finalizing and implementing the new UTZ standards:
through communication and training for our network.
Han de Groot Executive Director
Annual Report 2013 - 5
highlights of 2013
7.3 billion
of cocoa producedglobally is certified.More than half of thisis UTZ certified.
22% You can drink a cupof UTZ certified tea in
The tea can originate from29countries
10differentcountries
164,721
88billion
Coffee farms orestates wereUTZ certified
Coffee smallholderswere reached bythe UTZ programin 2013
In 2013, enough cocoawas sold as UTZ certifiedto make over
milk-chocolate barsof 100 grams.
enough coffee wasUTZ certifiedto make over
cups ofsustainablysourcedcoffee
845in 2013
6 - UTZ Certified
of UTZ cocoa farmersare smallholders
cups of tea
99%
The sales of UTZcertified cocoaincreased by
More than
In 2013, enoughUTZ certified teawas sold to brewmore than
in 2013
The public consultationrounds for our Coderevision receivedinput from
220differentstakeholders
1.3 billion
149%1.5 million
350,786workers(including seasonalworkers) in ourcoffee program.
of coffee producedglobally is certified.Almost half of thisis UTZ certified.
21%
metric tonsof RSPO certifiedpalm oil were tracedin the eTracetraceability system
Annual Report 2013 - 7
monitoring & evalUation: proving and improving impactBy investing in monitoring and evaluation, UTZ aims to measure, understand and improve our impact, enabling us to assess progress in creating positive change for farmers, their communities and the environment. In 2013 we developed the first UTZ Certified Impact Report to give our partners, funders and other stakeholders information on the impact that UTZ is making.
Assessing our impact and research collaborationWe finalized the development of the UTZ performance
indicators during 2013, to create a robust tool to assess the
impact of UTZ Certified. To improve monitoring, we have
integrated data collection for some indicators such as volumes
and numbers of participating farmers (our level 1 indicators) into
our audit and traceability systems. We ran training sessions
open to all certification bodies on these new indicators, in line
with the ISEAL Code of Good Practice for Assessing the Impacts
of Social and Environmental Standards (see ISEAL box).
Level 2 indicators (data on specific topics, such as climate
change and productivity) are collected via case studies and
level 3 indicators (in-depth data on farm level over a longer
period of time) via impact studies. In 2013, we commissioned
studies among tea farmers in Kenya and Malawi, coffee
farmers in Vietnam and Colombia and cocoa farmers in
Ghana and Côte d’Ivoire. The completed studies were reviewed
by the UTZ management and published on our website. The
studies have shown, among other things, that UTZ farmers
achieve higher yields and better crops. The data collected by
UTZ and our partners is enabling us to improve understanding
of progress in the field.
UTZ collaborates with local and international academic
researchers to shed light on the role of voluntary standards
in addressing the most pressing sustainability issues for
the production, trade and consumption of the commodities
covered by the UTZ Code. By working together with third
parties, we get a better insight into the progress made and the
challenges to address.
One example from 2013 is our work with Utrecht University
and Teri University (New Delhi, India), to support field
researchers in a study comparing UTZ certified and non-
certified tea estates in India. Students from Teri University
collected and analyzed the data, which is significantly
improving our knowledge in this area.
Living wage – a good example of collaborationWorkers should be able to earn a wage that enables them to
meet their basic needs and those of their families. However,
for many workers around the world, minimum wages as set by
governments do not ensure a living wage. That is why UTZ has
joined forces with five other certification programs to design
and test a common methodology to estimate living wage levels
for the areas in which we work. In addition to UTZ Certified,
8 - UTZ Certified
Fairtrade International, Forest Stewardship Council (FSC),
GoodWeave, Sustainable Agriculture Network/Rainforest
Alliance (SAN/RA) and Social Accountability International (SAI)
are involved. It is encouraging to see such diverse certification
organizations making a long-term agreement to work closely
together, aiming to improve workers’ conditions, including wage
levels, in the farms and supply chains participating in our
certification systems and beyond.
“It was interesting for Utrecht University to partner with UTZ because it gave us both the opportunity to exchange, match, fine-tune, synthesize and implement our views and experiences in analysing the impacts of private certification in developing countries.”
Dr W.J.V. VermeulenAssociate Professor Sustainable Production& Consumption at Utrecht University,who conducted research on UTZ certifiedtea farms in India in collaborationwith TERI University, New Delhi
About ISEALThe ISEAL Alliance is a global membership association
whose mission is to strengthen sustainability
standards systems for the benefit of people and the
environment. As a member, UTZ meets the ISEAL
Codes of Good Practice.
In 2013 UTZ Certified took the final steps towards
full compliance with the ISEAL Impacts Code. A
description of our M&E system (‘M&E system report’),
the intended change we are working to create (our
‘M&E framework’) and a list of our indicators are now
publically available on the UTZ website (see our M&E
webpage). We will undergo an independent evaluation
to show full compliance at the beginning of 2014.
Communicating our impactThe Impact Report that was published in early 2014 is based
on the findings of 24 independent studies carried out in Latin
America, Africa and Asia. Researchers looked at the impact of
UTZ certification and certification in general on farming prac-
tices, and on the lives of farmers, workers and their families.
Key findings from theUTZ Certified Impact ReportThe UTZ Certified Impact Report indicated that
higher yields and better-quality crops are the result of
implementing good agricultural practices on UTZ certified
farms. The impact of training on the UTZ Code of
Conduct is significant in helping farmers to improve their
knowledge and adopt professional farming practices such
as record keeping and the efficient use of fertilizer and
pesticides. As a result, farmers are often able to sell their
crops at a better price.
Other benefits include: improved access to sanitation
facilities and clean drinking water; greater use of personal
protective equipment; and higher school attendance.
The research also illustrates challenges that we are
working to address such as illiteracy among farmers and
lack of access to finance. We are working to tackle these,
for example through alternative ways of record keeping for
illiterate farmers and investigating opportunities to reduce
costs by, for example, combining audits.
The full Impact Report can be found on the Media Center
of the UTZ website.
Perception of quality changes and attribution
100%
80%
60%
40%
20%
0%
51% 41%
19%
% of
far
mer
s w
hono
ted
qual
ity
chan
ges
Perceived improvementin quality
Changes in farming practicesdue to certification
Changes in processingdue to certification
Based on the study “Vietnam Coffee: A COSA survey of UTZ certified farms”
200%
180%
160%
140%
120%
100%
80%
60%
40%
20%
0%Year 1 Year 2 Year 4
51.9%
76.1%
169.1%
Based on the study “Figures on UTZ performance in Colombia”
% difference in yield between UTZ certifiedand non-certified coffee farmers in Colombia
Annual Report 2013 - 11
BETTER FARMINGMETHODS
BETTER WORKINGCONDITIONS
BETTER CAREFOR NATURE
BETTER CARE FOR NEXT
GENERATIONS
UTZ REQUIRESUTZ REQUIRES UTZ CONTRIBUTES TOUTZ CONTRIBUTES TO
BIODIVERSITY IS BETTER PROTECTED
NATURAL RESOURCESARE SAFEGUARDED
CHILDREN GO TO SCHOOL
BETTER HEALTH
REDUCED GHGEMISSIONS
DECENT STANDARDOF LIVING
PROTECTION OF NATURAL HABITAT
GOOD AGRICULTURALPRACTICES
WORKERS RIGHTS
OPTIMAL YIELD
QUALITY MEETSMARKET DEMAND
OPTIMAL FARMEFFICIENCY
SKILLED & MOTIVATEDLABOR
LIVING WAGESAFE WORKING CONDITIONS
!
TRANSPARENT GROUP MANAGEMENT
EFFICIENTWATER USE
EFFICIENTENERGY USE
REDUCED WASTEAND POLLUTION
ACCESS TOHEALTHCARE
HEALTHY AND SAFE LIVING CONDITIONS
DIRECT OUTPUTS
Field developmentEnable farmers to become entrepreneurs
More farmers effectively implement good
agricultural practices and manage their farms
profitably with respect for people and planet
Consumers can enjoy and trust the products
they buy
Industry invests in and rewards sustainable production
Standards and certificationMake the improvements visible
TraceabilityConnect parties in a transparent chain
EXPECTED OUTCOMES DESIRED IMPACT
TRAINING
HEALTHY SOIL
INVESTMENT INBASIC SERVICES
STRATEGIES
Trainers, farmers and groups are trained UTZ standards are meaningful & practical
Sustainable products are visible/endorsed in the market
Increased reach & Inclusiveness of the program
Increased trust and transparency in the supply chain
Market developmentTell the story & create demand
PROFESSIONALFARM MANAGEMENT
NO CHILDLABOR
BETTER ACCESS TO SERVICES
INCREASED PROFITABILITY AND PRODUCTIVITY
INCREASED SOCIAL,ENVIRONMENTAL AND ECONOMIC
RESILIENCE
FARM
LEV
ELSE
CTO
R LE
VEL
Audits are credible
Potential partners and the public are reached
Increased demand for UTZ certified products
Sustainability claims are credible
Effective implementation of the UTZ code
THE UTZ THEORY OF CHANGEEXTERNAL FACTORS
BETTER CROP
BETTER ENVIRONMENT
BETTER INCOME
Sustainability of the sector:
Sustainable farming is the norm
BETTER CROP BETTER INCOME
BETTER ENVIRONMENT
BETTER FARMINGMETHODS
BETTER WORKINGCONDITIONS
BETTER CAREFOR NATURE
BETTER CARE FOR NEXT
GENERATIONS
UTZ REQUIRESUTZ REQUIRES UTZ CONTRIBUTES TOUTZ CONTRIBUTES TO
BIODIVERSITY IS BETTER PROTECTED
NATURAL RESOURCESARE SAFEGUARDED
CHILDREN GO TO SCHOOL
BETTER HEALTH
REDUCED GHGEMISSIONS
DECENT STANDARDOF LIVING
PROTECTION OF NATURAL HABITAT
GOOD AGRICULTURALPRACTICES
WORKERS RIGHTS
OPTIMAL YIELD
QUALITY MEETSMARKET DEMAND
OPTIMAL FARMEFFICIENCY
SKILLED & MOTIVATEDLABOR
LIVING WAGESAFE WORKING CONDITIONS
!
TRANSPARENT GROUP MANAGEMENT
EFFICIENTWATER USE
EFFICIENTENERGY USE
REDUCED WASTEAND POLLUTION
ACCESS TOHEALTHCARE
HEALTHY AND SAFE LIVING CONDITIONS
DIRECT OUTPUTS
Field developmentEnable farmers to become entrepreneurs
More farmers effectively implement good
agricultural practices and manage their farms
profitably with respect for people and planet
Consumers can enjoy and trust the products
they buy
Industry invests in and rewards sustainable production
Standards and certificationMake the improvements visible
TraceabilityConnect parties in a transparent chain
EXPECTED OUTCOMES DESIRED IMPACT
TRAINING
HEALTHY SOIL
INVESTMENT INBASIC SERVICES
STRATEGIES
Trainers, farmers and groups are trained UTZ standards are meaningful & practical
Sustainable products are visible/endorsed in the market
Increased reach & Inclusiveness of the program
Increased trust and transparency in the supply chain
Market developmentTell the story & create demand
PROFESSIONALFARM MANAGEMENT
NO CHILDLABOR
BETTER ACCESS TO SERVICES
INCREASED PROFITABILITY AND PRODUCTIVITY
INCREASED SOCIAL,ENVIRONMENTAL AND ECONOMIC
RESILIENCE
FARM
LEV
ELSE
CTO
R LE
VEL
Audits are credible
Potential partners and the public are reached
Increased demand for UTZ certified products
Sustainability claims are credible
Effective implementation of the UTZ code
THE UTZ THEORY OF CHANGEEXTERNAL FACTORS
BETTER CROP
BETTER ENVIRONMENT
BETTER INCOME
Sustainability of the sector:
Sustainable farming is the norm
BETTER CROP BETTER INCOME
BETTER ENVIRONMENT
field development:reaching oUt to farmersWe aim to generate a growing and reliable supply of sustainable crops, working towards a world where sustainable farming is the norm. With our partners, we are reaching out to more farmers and providing access to the support they need to adopt good agricultural practices. Together we pioneer innovative approaches to create sustainable change in rural communities. In 2013, production of UTZ certified crops increased significantly.
“To be certified means to be constantly aligned with the best practices for agriculture and coffee production. It is also recognition of the arduous daily work of our teams in terms of sustainable and responsible treatment of the products.”
Ricardo Pereira Gomes AlmorimGeneral Director, São Carlos Coffee FarmBrazil
Certified volume ofgreen coffee (metric tons)
Certified volume ofgreen coffee (60 kilo bags)
Weighted average premiumpaid (US$cents/lb)
Number ofproducing countries
2010UTZ Certified Coffee
* Whereas in previous years we measured certified volumes from March 5th one year to March 4th the following year in order to include the last half of the main harvesting season, we have now switched to a calendar year approach (January 1st - December 31st).
365,972
6,099,525
4.97
21
394,003
6,566,717
4.91
21
476,903
7,948,377
4.14
22
715,648
11,927,467
4.29
23
726,591
12,109,850
3.5
21
2009 2011 2012 2013*
Supporting farmers through trainingTraining is essential to enable the hundreds of thousands
of individual farmers that we work with to introduce good
agricultural practices. In 2013, we explored ways to enhance
training capacity and increase the effectiveness of the UTZ
train-the-trainer programs and training materials we provide.
We launched the UTZ Academy to bring cross-departmental
expertise together to reach the next level of quality in this
fundamental part of our program. Together with Hivos,
SECO, 4C Association and IDH, we also supported the
development of SustainabilityXchange, an online platform
that will enable producers to access training and resources
on sustainable farming and to share experiences. It is being
implemented by the International Trade Centre and several
others and will be launched in 2014.
Working with Nucoffee, we launched the Caminho Sustentia In-
itiative, a training and technical assistance program for farm-
ers in the Minas Gerais and São Paulo states of Brazil. This will
reach over 10,000 smallholders within five years, helping them
to adopt good agricultural practices and improve efficiency.
Annual Report 2013 - 15
70,228
41,037
2
8
212,690
149,633
4
14
534,614
256,111
9
14
691,490
336,351
40
16
Certified volume(metric tons)
Number ofsmallholders
Numberof estates
Number ofproducing countries
2010 2011 2012 2013*UTZ Certified Cocoa
17,280
1,124
3
48,142
23,450
7
64,053
30,669
9
58,901
9,000
9
Certified volume(metric tons)
Number ofsmallholders
Number ofproducing countries
2010 2011 2012 2013*UTZ Certified Tea
UTZ believes productivity, quality and efficiency are the
most important drivers of income improvement. In addition,
premiums can constitute an added benefit or market incentive
to farmers and groups. The premium entails an additional cash
amount paid above the market price for a similar conventional
(non-certified) product. UTZ Certified’s online traceability
system (the Good Inside Portal) records the premiums of all
sales from the Code of Conduct certificate holder to the first
buyer. UTZ has no interference in the height of the premium.
The UTZ Codes of Conduct require transparency on how
the premium is spent. In 2013 the registered global average
premium was 3.5 $c/lb for UTZ coffee, resulting in a total
amount of 12.4 million euros (17.2 million dollars). For cocoa, the
registered average premium was €122 per metric ton, resulting
in a total amount of over 36 million euros and for tea the
registered weighted average premium was €48 per metric tons.
Coffee prices in 2013: promoting economic resilience among farmersIn 2013, coffee prices reached their lowest level since
2009, mainly as a result of oversupply. The strategy
of the UTZ program rests on promoting economic
resilience by diversifying farmer incomes, improving
good farm management and empowering farmers
by enhancing their negotiation skills. In addition, UTZ
seeks dialogue on the importance of the economic
viability of UTZ farms with all players in the supply
chain and supports farmers in their negotiations on
the UTZ premium. In this way, we aim to support
profitability that is sustainable and focused on the
long-term benefits for the farmers.
135
0
1
990
0
9
1,079
88
7
1,078
0
7
Certified volume(metric tons)
Number ofsmallholders
Number offarms/estates
2010 2011 2012 2013*UTZ Certified Rooibos
* Whereas in previous years we measured certified volumes fromMarch 5th one year to March 4th the following year in order to includethe last half of the main harvesting season, we have now switched toa calendar year approach (January 1st - December 31st).
16 - UTZ Certified
About SwisscontactSwisscontact is an an international development
agency established by the Swiss private sector, with
30 years of global experience. In Indonesia, it runs the
large-scale Sustainable Cocoa Production Program
(SCPP) which is supported by IDH, the private sector,
SECO and the Indonesian government, amongst
others. Since we both recognize that sustainability in
the Indonesian cocoa sector cannot be accomplished
unless a broad range of stakeholders work together, we
have made a commitment to exchanging information,
experiences, capacity and lessons learned. UTZ
Certified works in close collaboration with SCPP
to provide capacity building training to key SCPP
staff and interested private sector partners on
UTZ’s sustainability standards, especially Internal
Management System (IMS) and Good Agricultural
Practices (GAP). By the end of 2013, out of the 60,000
target farmer 31,000 were trained in GAP and IMS and
8,2000 of them were also trained in Good Nutrition
Practices (GNP). The target for 2014 is to add about
15,000 new farmers all over the 6 provinces where we
work, plus expanding the GNP target to about 25,000
households. Furthermore in 2014 an agribusiness
financing facility will be started to provide access to
finance for the 7 cooperatives so far under the program.
Extending our networkClose relationships with farmer organizations and our other
stakeholders in the field are key to the success of our program.
As UTZ grows to include more farmers in more countries, we
are expanding our network of field representatives to ensure
we can provide the support that producers and our partners
need. During 2013 we added new field representatives to our
teams in East and West Africa and Indonesia.
As we continue our long-standing cooperation with Solidaridad,
we have also expanded the network of organizations we work
with in producing countries. In Latin America, for instance,
we work with SNV. In West Africa the International Cocoa
Initiative (ICI) is key in coordinating efforts to tackle child
labor in cocoa production. In close cooperation with the
Ford Foundation and Douwe Egberts Foundation, we are
working with Sandra Kruger & Associates on enabling rooibos
smallholders in South Africa and black tea smallholders in
Zimbabwe and Malawi to become UTZ certified. In India
we collaborate with Prakruthi to train local producers and
manufacturers of coffee on meeting all UTZ requirements
regarding Chain of Custody, Code of Conduct and traceability.
Also, in Indonesia we now work with Swisscontact.
Annual Report 2013 - 17
Fostering innovationOur work does not stop with implementation of our Code
of Conduct. Working with our partners, we develop ways to
tackle some of the most challenging social and environmental
issues affecting farming. For example, in 2013 two innovation
projects tested new approaches to reduce climate change
impacts associated with coffee production.
y Coffee Climate Care (C3) project
This joint initiative with the DE Foundation will help farmers
in Vietnam to adapt to the effects of climate change and to
measure and reduce greenhouse gas emissions from coffee
production. To launch the project we secured funding from
the Deutsche Investitions- und Entwicklungsgesellschaft
(DEG) and the German Ministry for Economic Cooperation
and Development (BMZ). Findings from the pilot will be
shared within UTZ to help us strengthen our work in the
area of climate change mitigation and adaptation.
y Energy from coffee waste
Results from our Energy from Coffee Waste pilot projects in
Nicaragua, Honduras and Guatemala were published in 2013.
These showed that by adopting a new water treatment
and reuse system, coffee producers can reduce water
consumption by over half and turn waste methane from
coffee production into a new energy source to run machinery
and household stoves. Producers were also able to reduce
pollution associated with wood-burning stoves. Manuals and
training courses have been developed to help other farmers
install, run and maintain the equipment needed.
Energy from Coffee Waste Project in Nicargua: Blandon family of Cooperativa El Polo, participating in the project, and a bio-reactor at Cooperativa Hermandad
18 - UTZ Certified
“Rather than just donating money to the region, UTZ Certified invests in farmers. What is really making a difference is the training and investment in the farmers’ skillset. That is the gift that keeps giving. I have heard several stories of farmers doubling their yield and profits and that makes a bigger difference in their lives than the premium.”
Christopher Cuello, Mars Inc.
Christopher Cuello, Director of Strategic Initiatives for Mars Chocolate North America, traveled to Côte d’Ivoire in October 2013, where our UTZ representative showed him how cocoa farmers live and work. His blog can be found at www.utzcertified.wordpress.com
Expanding UTZ Certified to new cropsHazelnuts are a tree crop grown around the world, but
primarily in Turkey. The hazelnut industry has been associated
in the media with child labor and other unsustainable
practices. UTZ Certified and partners like Rewe, Migros and
Natra see potential to improve standards in the sector by
launching the first major better farming scheme for hazelnuts.
During 2013 we established draft guidance for UTZ certified
hazelnuts after securing financial commitments, providing a
wonderful opportunity to work towards sustainability in the
hazelnut industry.
Annual Report 2013 - 19
standards & certification: enhancing the rigor and relevance of the UtZ codeOur Code of Conduct is the basis of our work. It provides a challenging while pragmatic set of standards that all producers must adhere to. We need to make sure it remains relevant and up-to-date and is implemented consistently. During 2013 we continued the process of updating and revising our Codes to reflect best practice and stakeholder feedback.
Strengthening the UTZ CodeOur new Code will be published in 2014. For the first time,
there will be one core Code that will be used together with
more detailed modules for each crop. The core Code is
available in two formats – one for individual farm certification
and one for group certification. In addition to modules for
coffee, cocoa, tea and rooibos, we have developed new draft
guidance on hazelnuts that will also be piloted in 2014.
The new core Code will enable greater consistency and allow
us to increase impact and expand the UTZ program to new
commodities. The Code has also been strengthened in a
number of areas, with new requirements introduced on topics
such as climate change and living wage. The changes to the
Code have been developed through extensive consultation
with stakeholders in accordance with the ISEAL Code of
Good Practice for Standards Development.
In revising the Code, our goal has been to balance
comprehensive and detailed standards that comply with high
sustainability ambitions with the need for a practical tool
that producers can easily read and implement.
During 2013 we held nine workshops in producing countries
and one in the Netherlands involving producers, certification
bodies, supply chain actors, roasters, brand manufacturers,
processors, NGOs and trade unions. The feedback from
these sessions was reviewed at two meetings of the UTZ
Standards Committee. We also held two rounds of public
consultation on the Code, which attracted comments from
over 220 people/organizations around the world.
Ensuring a quality assurance processBy the end of 2013 we had almost 1,800 certificate holders
(54% in cocoa, 43% in coffee and 3% in tea and rooibos),
together representing over 500,000 farmers. As the volumes
of commodities certified by UTZ increase, we need to make
sure that all audits are of a high quality and that certification
decisions are made consistently and robustly. We established
an assurance management team during 2013 that will help
us to strengthen our work in this area. Their role includes
delivering training for certification bodies (who audit producers
against the UTZ standards) and auditing their work. The
team will also perform shadow audits to gain direct insights
into issues taking place and increase the number of surprise
20 - UTZ Certified
audits. Shadow audits have already been performed in
Germany, Spain, Brazil, Ethiopia and the United Kingdom.
UTZ further worked on a new monitoring system for
certification bodies (CBs). The aim is to improve the
performance of CBs by providing extra training when
challenges arise in specific areas and specific topics and by
clarifying communication policies. Improved performance by
CBs will contribute to better performance among producers.
We participated in the ISEAL working group to discuss
assurance and crop protection products and participated in
several comparisons such as the one contributing to the ITC
Standards Map, a tool providing information on different
sustainability standards systems.
Using partnership to improve and widen certification Local certification schemes can play an important role in
improving standards, and we are exploring new opportunities
to partner with these schemes and to positively influence the
standards they set. During 2013, we launched a partnership
with Certifica Minas Café, a local certification scheme in the
“I really appreciate that the UTZ Code of Conduct and related documents are translated into local languages. Another major value I see of the UTZ program is that UTZ certified farmers learn to decrease their inputs, thereby optimizing their efficiency.”
Bach Thanh Tuan
Director of VSCB Certification Body
Vietnam
Code revision workshop held in Ghana
Brazilian state of Minas Gerais, where 20% of the world’s coffee
is produced. This collaboration will help to improve agricultural
practices in the region and extend the reach of UTZ Certified
by enabling producers who meet the Certifica Minas Café
standards to automatically achieve the first stage of UTZ
certification. The partnership includes joint training and auditing.
In India, where we are working not only to certify farms and
farm groups but also to expand the local market for sustainably
sourced coffee, cocoa and tea, we are collaborating with the
advisory committee of the Indian National Standard for
Tea, called Trustea. With this collaboration, we will be better
positioned to explore how UTZ Certified can add value where
there is already a strong domestic standard.
Understanding the differences and relative benefits of different
certification schemes can be challenging for clients and
consumers. In 2013 we carried out a comparison of the UTZ
and 4C Association baseline standards. This analysis was
conducted by the Colombian Coffee Growers Federation (FNC)
in partnership with IDH and Tchibo, a leading coffee roaster. Find
more information online.
Annual Report 2013 - 21
traceaBility:tracing UtZ certified,rspo and Bci cropsTraceability is one of the foundations on which the UTZ Certified program is based. Our ability to track the origin and flow of commodities provides reassurance that crops have been produced according to our standards and that buyers contribute to better farming. In 2013 we continued to strengthen our advanced traceability system.
The UTZ traceability system, the Good Inside Portal (GIP), is one of the world’s
leading traceability systems. It is fully automated, making traceability reliable,
accurate and efficient. It is a flexible system that can be used for different types
of traceability including segregation (where certified crops are kept separate from
harvesting through production and manufacturing) and mass balance (where supply
chains of certified and conventional crops come together to ensure maximum
investment at the farmers’ level).
Providing traceability services to othersAs well as tracing UTZ certified coffee, cocoa and tea, UTZ also provides customized
traceability services to other organizations working in the field of sustainable
agriculture, based on our Good Inside Portal. By supporting their work, UTZ can
become a leading force in sustainable supply chains and together make a greater
contribution to a more sustainable future. Our traceability clients share our values
and our commitment to transparency, effectiveness and engagement. They include:
y Roundtable on Sustainable Palm Oil (RSPO) – the
leading initiative working to promote sustainable palm oil
production, bringing together over 800 producers, refiners,
retailers and NGOs. UTZ has been a partner of RSPO
and a service provider for their traceability system since
2007. During 2013 we extended our traceability service for
RSPO to enable certification bodies to upload audit results.
This will make it easier for RSPO members to track audit
results and monitor any non-compliances. UTZ tracked
more than 1.5 million metric tons of RSPO palm oil during
2013, a 58% increase on 2012.
y Better Cotton Initiative (BCI) – UTZ provides traceability
services to the BCI, a membership organization working
to make global cotton production better for people
and the planet.
Annual Report 2013 - 23
To learn about the difference between Mass Balance
and Segregation please scan this QR code
with your smart phone.
“The eTrace platform, based on the traceability technology of UTZ Certified, is the online structure that makes our certification for sustainable palm oil transparent. The platform is built to work with large volumes of data, so that it can support our aim of making sustainable palm oil the norm.”
Darrel WebberSecretary General of the Roundtableon Sustainable Palm Oil
market development:creating sUstainaBle markets Creating demand for coffee, cocoa and tea and expanding into other commodities which are grown with respect for people, planet and profit is vital for UTZ. In 2013 we saw significant growth in the certified products purchased by manufacturers, roasters, retailers and others. UTZ is proud to increase cooperation with partners all over the world and substantially contribute to making sustainable farming the norm.
Growing demand for UTZ certified productsDemand for UTZ certified coffee, cocoa and tea products
continued to grow rapidly; in 2013, following trends in
previous years, volumes sold increased 19% in coffee, 149%
in cocoa and 32% in tea. Cocoa has experienced exponential
growth and has now overtaken coffee as the highest volume
crop for UTZ Certified.
Demand grew in our existing markets of Northern Europe
and we expanded into Southern and Central Europe, where
sustainability is gaining momentum. Strong economic growth
in Australia allowed for a doubling in the client base and strong
support from the cocoa industry and chocolate retailers. The
emerging markets of Asia continued to change and develop
and UTZ Certified is building its presence there, looking for the
right opportunities in these growing but fluctuating markets.
The international companies which make up our most important
clients expect 70% of their future growth to come from the
emerging economies of countries such as China, Brazil and India,
due to a rising middle class with strong purchasing power and a
growing awareness of environmental and social challenges. This
growth not only provides new opportunities but also comes with
the duty to source sustainably. That is why, next to our more
traditional collaborations in producing countries where we are
increasing the supply of UTZ certified commodities, we are also
working strategically with our partners to focus on the growing
demand for sustainable products in these markets.
CoffeeUTZ coffee sales grew by 19% in 2013. Our partners – such
as D.E Master Blenders 1753 (DEMB) and Ahold Coffee
Company – continue to be committed to sustainability and
to increasing their purchase of sustainably produced coffee,
offering more products to their consumers.
In Japan, South Korea and Taiwan, the UTZ certified
Cafitesse product was successfully launched by DEMB and
UCC. Also, King Car Food in Taiwan brought a new UTZ
certified coffee product to the market, called Mr. Brown. In
Australia, Compass Group partnered with Lavazza to bring
UTZ certified coffee to the market.
24 - UTZ Certified
2011
136,752
2012
188,096
2013
224,028
Sales of UTZ Certified in coffeeMetric tons |
250,000
200,000
150,000
100,000
50,000
0
Consumers in the United States are increasingly aware of
environmental and social issues that require a sustainable
response, and a growing number are seeking out information
on the origin of their products and assurance on the product
and credibility of the supplier. In May 2013, the J.M. Smucker
Company partnered with the Life is good® brand to introduce
its line of 100% UTZ certified coffee products.
McDonalds’ coffee suppliers buy UTZ certified coffee as part
of McDonald’s USA’s sustainable purchasing program.
Apart from remaining the country with the largest production,
supplying 31% of all UTZ certified coffees, Brazil is seeing
domestic demand for sustainably sourced products increasing.
Two new products were launched in 2013: L’Or Espresso
capsules from DEMB and DOP Espresso capsules from Lucca
Cafés Especials, the latter currently being the only capsules
made and consumed in Brazil.
Other clients new to UTZ certified coffee or that expanded
the volumes they buy in 2013 include Dallmayr in Germany
and Coffee Planet in the Netherlands, which launched the
first UTZ certified coffee from a roaster in the United Arab
Emirates. In France, Système U launched an additional UTZ
certified product.
CocoaThe demand for UTZ certified cocoa grew by 149% in 2013,
with 100 new clients joining the UTZ cocoa program in
2013 and others expanding the volumes of UTZ certified
cocoa. Three major chocolate makers have included UTZ
in their 100% sustainable sourcing commitments: Mars,
Ferrero and Hershey’s.
In the UK, Nestle purchased 100% UTZ certified cocoa for its
Aero and Yorkie products and across all Nestlé chocolate ranges
in the UK 50% of cocoa was UTZ certified. In the US Nestlé now
sources UTZ certified cocoa beans for its Crunch bars.
Twinings now purchases UTZ certified cocoa for their
Ovaltine and Options ranges across Europe and Hans
Freitag sources UTZ certified cocoa for its products sold
in US, Austria, Germany, France, Italy, Netherlands, Spain,
Portugal, Finland, Sweden, Australia, Belarus, South Korea,
Russian Federation and UAE. Lebkuchen Schmidt buys UTZ
certified cocoa for products under its Wicklein brand sold in
Australia, Austria, Canada, France, Norway, Italy, Romania,
Russian Federation and the US.
The cocoa market in Australia is worth AUS$ 2.9 billion and
there is growing interest in sustainable sourcing. We increased
our presence in Australia during 2013 through members such
as Woolworth’s, ALDI, DEMB and Haigh’s Chocolates.
We saw growth in both the mainstream and luxury chocolate
markets. For example, Valrhona, the French luxury chocolate
maker, joined UTZ Certified during the year.2011
42,704
2012
118,641
2013
295,084
Sales of UTZ Certified in cocoaMetric tons |
350,000300,000250,000200,000150,000100,00050,000
0
Previous page: a selection of the many new UTZ labelled productsthat reached markets around the world in 2013.
Annual Report 2013 - 27
2011
2,939
2012
3,074
2013
4,044
Sales of UTZ Certified in teaMetric tons |
5,000
4,000
3,000
2,000
1,000
0
Tea UTZ is happy to report a growth in demand of 32%. Kesko, a
leading Finnish food retailer, launched a 100% UTZ certified
Earl Grey tea under its Pirkka brand. This is available in
Finland and the Russian Federation. UTZ Certified accounts
for the majority of Kesko’s Pirkka coffee, tea and hot
chocolate drinks. Other new launches included Lidl’s rooibos
tea in Poland, Hungary, Czech Republic, Slovakia, Bulgaria and
Romania; AS Watson’s Kruitvat rooibos in the Netherlands;
and Denner tea in Switzerland.
“As UTZ Certified’s first partner, we are glad to see the growth UTZ Certified has made since the early days. In 2013 , UTZ continued to facilitate sustainable sourcing with a realistic and impact-driven approach. It is important to look at future challenges in a way that UTZ will also be able to support and maintain the quality of sustainability.”
Jan KempenaarGeneral managerAhold Coffee Company
Supporting clients and consumersUnderstanding sustainability and certification schemes
can be challenging for clients and consumers. Therefore, our
Global Support team focuses on close cooperation with our
members and their marketing teams, enabling them to make
informed choices about purchasing UTZ certified products
and communicating their commitment to stakeholders. We
have run several webinars to support our partners on topics
such as the Good Inside Portal, supply and demand, the
different programs (coffee, cocoa and tea) and labeling and
communications. In addition, civil society and international
media increasingly turn to UTZ for its views and insights on
development and sustainability issues such as gender and
climate change, resulting in increased awareness of UTZ
around the globe.
28 - UTZ Certified
governanceUTZ Certified has a multi-stakeholder governance structure.
UTZ is governed by a Supervisory Board, with members
drawn from: producers, the supply chain (including brands,
processors, trade, retailers), civil society/non-governmental
organizations and representative trade unions. The
Supervisory Board meets a minimum of three times a year
and oversees the Executive Team. For a number of important
matters, the Supervisory Board’s approval is required before
the Executive Team can pass resolutions. The Executive Team
is responsible for day-to-day affairs.
The Standards Committee’s task is to adopt, on the basis
of information and data provided by the stakeholders, new
Codes of Conduct as well as revise existing Codes. It checks
the content of the Code, ensuring the technical consistency
and integration of all UTZ Certified programs. Based on the
approval of the Standards Committee and the verification
that the UTZ Code Development Procedures have been
duly followed, the UTZ Supervisory Board can then release
the new/revised Codes of Conduct. The UTZ Standards
Committee consists of representatives of producers and
supply chain actors, NGOs and technical experts on specific
sustainability issues (e.g. employees’ rights, good agricultural
practices, and biodiversity), experts in the field of certification
and sustainability and the UTZ Standards Director (non-
voting member).
Lastly, the Product Advisory Committees (PACs) support and
advise both the Supervisory Board and UTZ Certified’s staff
on the development, implementation and revision of product-
specific programs. Members of the PACs possess knowledge
of production, trade, manufacturing or retail.
At the end of 2012, for technical reasons UTZ Certified
Foundation set up a daughter limited company (Ltd or in
Dutch “B.V.”), called UTZ Certified B.V. The Foundation is full
owner of the B.V. and all profits made by the B.V. (program
fees minus expenses) flow entirely back into the Foundation.
So UTZ Certified as a whole remains a non-profit organization
and retains its charity status (in Dutch “algemeen nut
beogende instelling”, ANBI status). This status has certain tax
advantages and is a pre-requisite for some donors before they
will sponsor UTZ. The change of model was a logical step in
the development of UTZ Certified.
30 - UTZ Certified
Annual Report 2013 - 31
Standards Committee y Hugo Byrnes · VP Product Integrity Royal Ahold,
The Netherlands
y Newton Castro Moraes · Technical Advisor for
Coffee of Department of Agriculture of
Minas Gerais State, Brazil
y Jean-Yves Couloud · Program Coordinator, World
Cocoa Foundation, Côte d’Ivoire
y Stephanie Daniels · Program Manager, Agriculture &
Development, Sustainable Food Lab, USA
y Anneke Fermont · Regional Sustainability Manager,
Kyagalanyi Coffee Ltd. (Volcafe), Uganda
y Juerg von Niederhaeusern · Migros, Head of Social
Compliance & Standards, Switzerland
y Ximena Rueda · Research Associate,
Stanford University, USA (previous: Strategic
Marketing Director, Federación Nacional de
Cafeteros de Colombia)
y Leonardo Sánchez · Environment and Certification
Expert, Aceres Consultants, Costa Rica
y Winaryo Suyono · Control Union Certifications,
Indonesia
y Britta Wyss Bisang · Standards Director, UTZ
Certified (non-voting member)
Executive Team: y Han de Groot · Executive Director
y Daan de Vries · Markets Director
y Juliette Caulkins · Emerging Markets Director
y Britta Wyss Bisang · Standards Director
Supervisory Board y Paul Andela · SB member from 08/12/2011. Former International
Secretary FNV Bondgenoten (largest Dutch trade union), former
President of ECF-IUF (now EFFAT), former President IUF.
y Carlos Brando · SB member from 04/09/2008. Director of P&A
International Marketing, a consulting, marketing and trading
company in the field of agribusiness, Brazil.
y Jim Fisher · SB member from 22/06/2010. Managing Principal
of Triumph Revenue Advisors, a marketing and consulting firm
focused on building revenues and a special expertise in retail
coffee marketing including development of a premium coffee
house concept for Melitta, USA.
y Richard Holland · Former SB chair, SB member from
10/10/2007. Director Market Transformation Initiative at WWF.
y Ton van der Laan · SB member from 04/12/2012, SB chair
from 04/04/2013. CEO of Nidera, a commodity service and
solutions provider for the global agricultural markets and also
worked for Cargill, Provimi, Unilever and Philips.
y Adriana Mejia Cuartas · Director for Europe at the Colombian
Coffee Growers Federation FNC which promotes welfare and
sustainability of the Colombian coffee-growing communities and
is owned by coffee growers. Adriana herself is 4th generation
coffee-grower.
y Nalin Miglani · SB member from 10/12/2010. Chief HR and
Corporate Development Officer at Nutreco, former Chief HR and
Communication Officer at Tata Beverage Group.
y Stefanie Miltenburg · SB member from 28/03/2011. Director
of International Corporate Social Responsibility at D.E Master
Blenders and Director of DE Foundation.
y Paula Nimpuno · SB member from 04/04/2013. Program
Officer at Ford Foundation on economic fairness issues,
Southern Africa.
y Cees van Rijn · SB member from 09/12/2013. Worked for more
than 35 years in the agribusiness and food industry.
He is former CFO at Nutreco and worked at Sara Lee, McCain
Foods and Nutricia.
For all UTZ staff please see:
www.utzcertified.org/en/whoiswho/whoiswho
Countries in which UTZ labeled products are sold
Market Development offices
Field Development offices (current)
Field Development offices to be rolled out in 2014
Headquarters
Member Support offices
Countries in which UTZ certified crops are grown
Both categories
UTZ CERTIFIEDGLOBAL PRESENCE
Countries in which UTZ labeled products are sold
Market Development offices
Field Development offices (current)
Field Development offices to be rolled out in 2014
Headquarters
Member Support offices
Countries in which UTZ certified crops are grown
Both categories
UTZ CERTIFIEDGLOBAL PRESENCE
34 - UTZ Certified
general notes on the accoUntingssignificant accoUnting policiesGeneral Unless otherwise indicated, assets and liabilities are stated at
nominal value.
Accounts receivableAccounts receivable are stated at nominal value including an
allowance for bad debts. The bad debt allowance is calculated
as follows:
y Nominal value of invoices outstanding between
30 and 60 days x 25%.
y Nominal value of invoices outstanding between
60 and 90 days x 50%.
y Nominal value of invoices outstanding longer than
90 days x 100%.
y + 10% of the sum of the above to cover additional
debtor management expenses.
Tangible fixed assetsTangible fixed assets are stated at their historical cost
less depreciation. Depreciation is provided in equal annual
installments over the estimated useful lives of the assets.
Intangible fixed assetsIntangible fixed assets are stated at their historical cost
less amortization. Amortization is provided in equal annual
installments over the estimated useful lives of the assets.
Result of the yearThe result represents the difference between income and costs
based on accrual accounting during the year. The results on
transactions are recognized in the year they are realized; losses
are taken as soon as they are foreseeable.
IncomeIncome represents funds received from donors, contributions
from targeted industries and administration fees billed to
users of the UTZ Traceability system calculated on the basis
of volume.
Corporate Income TaxThe activities of UTZ Certified are exempt from
corporate income tax.
Annual Report 2013 - 35
comments on the2013 financial statementsThe year 2013 ended with a positive result of € 883K
compared to a positive result of € 593K for 2012. This result
will is mainly transferred into the continuity reserves. Income
increased by 39% to € 9,480K due to increased income from
program fees for coffee, cocoa and tea. Operating expenses
increased by 36%.
Due to the fact that a non-profit organization as UTZ Certified
is more vulnerable to volatile markets and changes in donor
policies, a continuity reserve exists to secure continuity of its
activities. When surplus funds are available, additions to this
reserve are be made to keep up with the growth.
Growth in existing and new activities led to an increased number
of employees. At the end of the year 2013 UTZ Certified has
employed a total of 83 FTE’s, which is a growth of 30 FTE’s
compared to last year. A trainee program offered 6 young
professionals possibilities to increase their knowledge and
research experience at the beginning of their working career. In
addition, more than 5 persons have been trained and or gained
experience as an intern. In the total personnel costs of € 4,357K
a total of € 259K is remuneration of the statutory directors.
UTZ Certified will use its knowledge and experience to roll out
these new programs and thereby increase its contribution to
agricultural sustainability. The objective is to be able to finance
all current operations through program fee income. New
programs in their initial phase will mainly be financed through
contributions and sponsoring.
UTZ Certified acknowledges financial support from the
Nationale Postcode Loterij (Dutch Postcode Lottery), Irish Aid,
Ford Foundation, Hivos, Douwe Egberts Foundation and the
German Entrepreneurial Development Cooperation (DEG). Their
financial support has been crucial in strengthening our producer
programs and market linkage.
The main subsidies received and accounted for by UTZ Certified
for the year 2013 can be listed as follows:
Main Subsidies 2013
Total subsidies 1,334
Income & Expenses(Euro x 1,000)
500
222
150
406
56
Dutch Postcode Lottery
Ford Foundation
Irish Aid
Industry Support
Other
307
128
435
1,033
81
81
1,810
3,005
3,440
3
737
900
1,640
818
82
453
286
161
1,800
3,440
December 31/2012
419
406
825
1,527
0
66
2,437
4,030
4,855
3
820
1,700
2,523
1,369
377
154
67
365
2,332
4,855
December 31/2013(Euro x 1,000)
Balance as per December 2013
Intangible fixed assets
Tangible fixed assets
Total fixed asssets
Accounts receivable
Taxes and social premiums
Other receivables and prepaid expenses
Cash at banks
Total current assets Total assets
Paid in capital
General reserve
Continuity reserve
Total capital account
Accounts payable
Taxes and premiums
Subsidies received
Investement subsidies
Other liabilities
Total current liabilities Total disposable reserves and liabilities
36 - UTZ Certified
3,828 1,321
315 90
5,554
-2,301 -408 -271 -98 -386 -283 -343 -485 -618
-5.193
361
-166
195
-4 12 -138
-130
65
4,704 1,683
348 70
6,805
-2,769 -423 -238 -75 -451 -290 -585 -1,005
-351
-6.187
618
-88
530
5 25 33
63
593
20112012
7,644 1,334 447 55
9,480
-4,362 -147 -370 -139 -785 -408 -645 -1,108
-463
-8.427
1.053
-164
889
-42 27 9
-6
883
2013(Euro x 1,000)
Statement of revenues and expenditures for the year ended December 31, 2013
FeesSubsidiesContributionsOther
Total Income Personnel costsBrand & advertisingEvents & trainingsMaterials & translationTravel & mealsGeneral & officeICT servicesConsultancy & researchRepres, & projects in origin
Total Operating expenses EBITDA Depreciation
EBIT Exchange resultInterestOther
Total financial result Result
Annual Report 2013 - 37
38 - UTZ Certified
aUditor’s report
Sustainability in our daily workSustainability is part of our DNA and visibly reflected in
our daily work. Our premises are furnished with recycled
and environmentally friendly materials. Every day, our
Netherlands based employees commute by train, bus or
bike to work. We are a paperless office, but if we do have
to use paper we make sure it is recycled and chlorine-
free, and we use environmentally friendly inks for our
printing. And all necessary flights to meet with members,
supporters, partners and other stakeholders or to
attend conferences are compensated via the GreenSeat
program, meaning that KlimaatNeutraal Groep offsets
100% of our CO2 emissions by planting trees
fUnders
DesignMariana Álvarez Matijašević
www.marianamatija.com
Production & PublicationUTZ Certified Communications, the Netherlands.
PrintPrezco, the Netherlands.
www.Prezco.nl
PaperPrinted on FSC (Forest Stewardship Council) certified,
100% recycled and 100% Total Chlorine Free paper.
40 - UTZ Certified
UTZ CERTIFIED CONTACTS
UTZ Certified AmsterdamHead officeDe Ruyterkade 6 1013 AA, AmsterdamThe NetherlandsTel: +31 20 530 8000Fax: +31 20 530 [email protected]
UTZ Certified AustraliaMarket Development: Ruben BergsmaTel: +61 406 070 [email protected]
UTZ Certified Japan/AsiaMarket Development: Miyuki Ortiz RiveraTel: +81 80 3528 3815 [email protected]
UTZ Certified North AmericaMarket Development: Lisa Matas NavarroTel: +15 03 9137 [email protected]
UTZ Certified SwitzerlandMarket Development: Anita AerniTel: +41 31 921 58 [email protected]
UTZ Certified IndiaMarket Development: Rohit TandonTel: +91 98 4534 [email protected] Development: Neelkant PandhareTel.: +91 99 0151 [email protected]
UTZ Certified TurkeyHazelnut program:Hande Arzu BüyüklimanliTel: +90 53 3775 [email protected]
UTZ Certified BrazilField Development: Eduardo SampaioTel: +55 19 3661 5309 [email protected]
UTZ Certified East AfricaField Development: Julius NgangaTel: +25 47 2378 [email protected]
UTZ Certified IndonesiaField Development: Mercedes ChavezTel: +62 8787 629 [email protected]
UTZ Certified West AfricaField Development: Siriki Diakité Tel: +225 [email protected]
UTZ Certified VietnamField Development: Thiet NguyenTel: +84 50 956599Mobile: +84 914 [email protected]
For questions on Certification:Coffee / Tea: [email protected]: [email protected]
For business contact: [email protected] [email protected] [email protected]@utzcertified.org
For Traceability/Good InsidePortal questions: Coffee: [email protected] Cocoa: [email protected] Tea: [email protected] Palm oil: [email protected]: [email protected]
