BSB 5015 Workplace Awareness Skills · Web viewSolving the problem on the long term. Workshops. Diversity problems might appear every now and then in the workplace. Sometimes, it

Name Khalil AlSaffaf I.D 20900017

Name Amal AlMansoor I.D 201000072

Name Muneera Buallay I.D 20900202

Name Sadeq Jaafar I.D 20900107

Name Nawar AlAmeer I.D 201000394

Tutor Araz Adam Workshop 09

For staff use ONLY

Pass C (3) Very Good B (4) Excellent A (5)Design of long term strategiesWeight: 3

TeamworkWeight: 1

Total

Bahrain Polytechnic

BSB 5015 Workplace Awareness Skills

Written Assessment- Group Report

BSB5015: Workplace Awareness SkillsAssessment 1: PBL Case Study (Stage Two) – Group ReportAraz Adam – Workshop 092nd December 2013 – 09:00AMBy: Khalil AlSaffaf 20900017, Amal AlMansoor 201000072, Muneera Buallay 20900202, Sadeq Jaafar 20900107, Nawar AlAmeer201000394

Table of ContentsIntroduction...............................................................................................................................................4

Diversity....................................................................................................................................................5Solving the problem on the long term....................................................................................................5

Workshops.................................................................................................................................................5Avoiding the problem on the long term..................................................................................................5

Policies.......................................................................................................................................................5Posters.......................................................................................................................................................6

Health and Safety.......................................................................................................................................7Solving the problem on the long term....................................................................................................7

Policy..........................................................................................................................................................7Avoiding the problem on the long term..................................................................................................9

Health and Safety Assessor........................................................................................................................9Training Course..........................................................................................................................................9Posters.....................................................................................................................................................10

Sexual Harassment...................................................................................................................................11Solving the problem on the long term...................................................................................................11

Workshops...............................................................................................................................................11Avoiding the problem on the long term................................................................................................11

Policies.....................................................................................................................................................11Posters.....................................................................................................................................................12

Bullying....................................................................................................................................................13Solving the problem on the long term...................................................................................................13Avoiding the problem on the long term................................................................................................13

Policies.....................................................................................................................................................13Posters.....................................................................................................................................................13

Equality....................................................................................................................................................14Avoiding the problem on the long term................................................................................................14

Workshop.................................................................................................................................................14Avoiding the problem on the long term................................................................................................14

Posters.....................................................................................................................................................14

Conclusion...............................................................................................................................................16

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Appendix.................................................................................................................................................16

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IntroductionThis paper is written by various departments’ managers to the HR Manager of Jawda Bank. Recently,

there have been some serious problems that had appeared in some of the departments, and in

collaboration with the HR team, the problems were solved immediately with short term solutions. The

problems were categorized for five main problems: Diversity, Health and Safety, Sexual Harassment,

Bullying and Equality. The aim of this report is to provide different methods as recommendations and

suggestions on both, how to deal with the problem on the long term, and how to avoid the problem on

the long term. The report will be broken down by the identified problems, followed by the suggested

strategies for both, dealing with the problem and avoiding the problem.

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Diversity

Solving the problem on the long term

Workshops

Diversity problems might appear every now and then in the workplace. Sometimes, it is hard to manage

a diverse workforce due to the fact that they come from different countries, religions etc. which is a

reason why not everyone take diversity as something positive and use it to achieve greater success by

using cooperating with each other. Facing diversity problems might lead to unproductive workforce,

which at the end affects the company’s overall outcome. To make sure that every employee has a full

understanding about diversity, and how s/he could be benefiting from it, it is recommended that the

company hold a workshop, twice a year. The aim of the workshop is to include all the employees of the

company from different departments; different levels and break them into large diverse groups and

assign tasks for them. The tasks will be serve the company, but it will also have indirect information and

techniques that will help everyone overcome the problems of diversity and how to turn diversity into

something beneficial.

Avoiding the problem on the long term

Policies

Setting policies regarding diversity is very important. The company’s policies represent what does the

company values and what does the company believes in. including diversity in the company’s policies is

important as all the recruited employees will read it upon signing the contract, as well as refer to it, as it

will be included in the employee’s booklet for future reference. An example of the diversity policy could

be similar to: “Jawda Bank values a diverse workforce. Diversity in the workplace is very important and

beneficial. Since Jawda Bank is operating at many parts of the world, hence the diverse workforce when

it comes to nationalities, religions, ethnicity, educational background and standard of living. Jawda Bank

believes that differences makes positive impacts; with a diverse workforce, Jawda Bank will achieve

higher outputs with the employees efforts”.

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Posters

To further avoid the diversity problems within the workforce, it is recommended to have several posters

related to diversity posted around the workplace. The posters should contain information about

diversity, what is it, how could it be beneficial, what are the common diversity problems faced in the

workplace and how to avoid them. Poster is a really effective tool to send a specific message to the

audience; due to the fact that it posted for a long time, it will grab the audience attention and curiosity

(Appendix 1, 2, 3). This tool have been used in hospitals, shops, malls etc. because of how easy it can

grab attention, and the fact that it is cost effective, whereas different tools could cost more with less

effect.

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Health and Safety


Policy

In order to overcome health and safety problems it is recommended that the management

communicate with the employees about the issue. To achieve this, the management may create and

distribute a policy to staff and employees could be involved in developing this policy by brainstorming

options to implement this policy. Involving employees in policy making helps engaging them in issues

related to them and word towards improvements, this can be done by distributing surveys or even focus

group meetings.

Below is a template of health and safety contract that can be used when recruiting employees.

Policy sample:

<Jawda Bank>

WORK HEALTH AND SAFETY POLICY

Goals

This policy:

Illustrates the commitment of (Jawda Bank)’s management and employees to health and

safety

Objects to eliminate or prevent the risks to the health and safety of all employees,

management and anyone else who may be affected by our business operations

Targets ensuring all work activities are done safely.

Responsibilities

Management's responsibilities are providing and maintaining:

A safe working atmosphere

Safe systems of work

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Equipment and facilities in safe condition

Any information, guidelines, training and needed to make sure that all employees are safe

from injury and risks to their health

Employees are responsible for:

Ensuring their own personal health and safety as well as others in the workplace

Responding to any reasonable directions such as safe work procedures given by

management.

Date: ..........................................................................................

Signed Manager: .......................................................................

Signed Employee: ......................................................................

Date to be reviewed: .................................................................

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Health and Safety Assessor

It is suggested that a risk assessor walks around the buildings regularly and makes regular checking on

the equipment and premises to control and prevent any hazard and make sure that the buildings

compliance with health and safety standards.

Training Course

The company may design training courses for new as well as existing employees to make sure that they

are fully aware of all health and safety issues and how to deal with them if any of them raised. It would

be beneficial if the employees were trained on workplace hazards and applicable health and safety

regulations. The training course will include ways to minimize the health and safety risks associated with

slip and trip hazards and understanding hazard management processes. It will also provide knowledge of

the importance of company's policies and procedures to provide a safe working environment as well as

covering a broad range of topics to enable participants to confidently manage emergency situations,

providing care for the ill or injured using first aid kits until medical aid arrives. Employees might also be

trained on manual handing, fire exits and safe lifting so that when a fire happens for example they know

exactly how to deal with it.

Regular meetings could be hold to identify unsafe conditions and immediately implement solutions to

solve them. The most important factor is that employees are engaged and interested in creating a

healthy and safe working atmosphere.

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Posters

Health and Safety hazards could happen from the simplest things we can ever think of. Sometimes,

people does not really realize what is the danger of something until it happens, basically that is due to

the fact that they have not thought of its risk. Therefore, having posters hanging in the office is very

beneficial, as it will work as a reminder of the possible hazards to happen (Appendix 4).

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Sexual Harassment


Workshops

To deal with the issue of sexual harassment, workshops could be the ideal strategy for the employees to

be aware of it and stop doing it. The workshops could include the definition of sexual harassment and

how it affects the employee that is being harassed emotions, productivity and all the negatives. During

the workshop, certain activities will take in place to keep educate the employees about it. For instance,

it could provide information about how to act when the employee is being harassed or when another

employee is witnessing the harassment, the damage that it causes to the harassed employee, what s/he

should do in regards to that and so on. The workshop could makes a big difference in the workplace in

terms of sexual harassment activities and might help to prevent the scenarios at early stage since the

employees are educated about it. Furthermore, the workshop could be held twice a year for optimal

effectiveness. In addition, it is recommended to do separate the workshop attendees into groups that

includes employees of both genders, find employees from different departments, to assure that the

employees are capable of working with existing and new colleagues from both genders, without doing

any act of harassment towards them.


Policies

To avoid this problem in the future, policies could be taken a place in the organization. It is suggested

that the policy include the unwelcome behaviors that employees should avoid doing, and the actions

that the organization should take because of that behavior.

Furthermore, every member in the organization should sign on this policy and any future issues there

will be consequences.

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Posters

Poster could also be a very effective strategy in the workplace to spread awareness and avoid problems.

Posters also grab the attention of the readers, thus, hanging posters in each office of the organization

could be beneficial to further educate the employees about this specific topic. The posters could contain

a brief explanation of sexual harassment, the disadvantages of it, what to do when it occurs, and whom

to contact about it (Appendix 5). The benefit of it is encouraging employees to speak when any issue

happens to them, and not to be shy or afraid to take an action about it because that will not work in

their favour, and of course, to stop employees to harass their colleagues in any way.

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Bullying


Workshop

Bullying is a problem that might appear in the workplace. Bullying is intentional aggressive behavior that

involves an imbalance of power or strength. It has many forms, physical bullying; verbal bullying;

emotional bullying; and cyber bullying. Facing this problem in the workplace will affect the employees

and the organization on a negative way. Therefore, it is recommended to have workshop to raise

awareness about bullying and how it affects individuals on a daily basis, and how it will affect the

productivity of the organization. This workshop could be held a year a year to ensure that every

employee in the organization becomes a part of at least one of them.


Policies

Setting policies’ regarding bullying is very important. Including such policies will clearly ensure that all

employees will be treated with respect and dignity, and any employee that violates the policies, will

receive an action against him/her, such as disciplinary warning and termination of service. Furthermore,

the policy will show that the company values the working relationships and differences of views, and

that they are fair in dealing with such behaviours in the work environment.

Posters

Spreading posters in the company related to bullying is recommended. It will grab the attention and it is

a very effective strategy to send a message. The posters should contain information about bullying, what

is it, how could it be harmful, what are the common bullying problems faced in the workplace and how

to avoid them (Appendix 6, 7).

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Equality


Workshop

Equality means treating everyone fairly regardless of any differences between them such as race,

gender, age, religion, family status etc. However, discrimination may occur in the workplace such as

treating someone unfairly, rules or procedures acts as barriers or harassment. Consequently, this may

results negatively to the organization such as absenteeism, high staff turnover and reduced work output.

It is suggested to have a workshop in the company annually, to ensure that each employee in the

organization understand the importance of equality in the working environment and the risks of

discrimination. All the employees and managers of the company should participate in the workshop. A

presentation about the importance of equality in the workplace will be presented and how

discrimination could affect the productivity and work outputs. Additionally, a task will be given to the

employees and it will include indirect information beside some ways of dealing with discrimination and

how to prevent this problem from happening in the workforce. The task will increase employees’

awareness about the importance of equality and help them to be aware about the procedures that

should be taken in this situation.


Posters

To avoid discrimination problem in the workplace it is suggested to distribute many posters about

discrimination in the company’s departments, corridors and all around the company. The posters should

include definition of discrimination, speech that favors equality and rejects discrimination, differences

that cause discrimination and how to deal with this problem by having advices for the authorities or

contacting Law Centre inside or outside the company. Posters are an easy way to make your voice

reachable and let your ideas and words got delivered to people in a fast and easy way.

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Furthermore, posters grab audience attention and it could influence people effectively and they could

be affected by the speech in the posters. It is a less cost tool as well compared to other methods. This

strategy is recommended also, because it helps employee who are discriminated against but afraid of

certain circumstances of dealing with this problem secretly by getting advices from the law Centre and

helping them to deal with it in the best way (Appendix 8). The reason behind getting advices is due the

fact that there are some employees who suffer from discrimination but they do not know how to deal

with the problem or whom to contact about it. In this case, the posters may indicate them to the right

direction and make them reject this behavior towards them.

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ConclusionTo conclude, the recommended strategies are the most effective and useful in the opinion of the

departments’ mangers. The identified problems are very serious, and could deeply damage the

employees’ level of productivity, absenteeism, turnover and emotions. It is advised to act upon the

recognized problems to help eliminating them from existence in the workplace.

Appendix

Appendix 1: Diversity

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Appendix 2: Diversity Poster

Appendix 3: Diversity Poster

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Appendix 4: Health and Safety Poster

Appendix 5: Sexual Harassment Poster

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Appendix 6: Bullying Poster

Appendix 7: Bullying PosterPage 19 of 21


Appendix 8: Equality Poster

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Task Owner

Brainstorming of strategies All Members

Diversity Khalil AlSaffaf

Health and Safety Amal AlMansoor

Sexual Harassment Muneera Buallay

Bullying Sadeq Jaafar

Equality Nawar AlAmeer

Collecting parts, Proofreading, Layout and

Submitting

Khalil AlSaffaf

Appendix 9: Tasks

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Documents

BSB 5015 Workplace Awareness Skills · Web viewSolving the problem on the long term. Workshops. Diversity problems might appear every now and then in the workplace. Sometimes, it