BSB30115

Certificate III in Business

Qualification

BSB30115 Certificate III in Business

WHO IS IT FOR?

This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

TYPICAL JOB ROLES INCLUDE:

customer service adviser

data entry operator

general clerk

payroll officer

Administration generalist.

HOW IS THE COURSE DELIVERED?

This nationally recognised qualification will be delivered by a qualified Trainer and Assessor and will include regular contact and support which can include visits to your workplace.

PATHWAY

After achieving the Certificate III in Business learners can progress to the Certificate IV in Business

UNITS

This qualification requires 12 units, 1 core unit plus 11 elective units. 7 of the elective units must be selected from the elective units listed below. 4 elective units may be selected from the elective units listed below, from this Training Package or from any current accredited course or endorsed Training Package at the same qualification level

If not listed below, 1 elective unit may be selected from a Certificate II qualification and 2 elective units may be taken from a Certificate IV qualification.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome..

PRICE

Prices may vary due to government funding availability for further information please contact 1300 440 784.

CORE UNITS

ELECTIVE UNITS

TRAINING AND ASSESSMENT

For information regarding training, assessment, support services and your rights and obligations please visit our web site at www.programmed.com.au/our-business/training-services

FURTHER INFORMATION

For further information regarding this qualification call Programmed on 03 9565 5350 or 1300 314 344. You can also email us at rto@programmed.com.au

Code and Title Unit Description

BSBWHS302 Apply knowledge of WHS legislation in the workplace

Business Focus Code and Title Unit Description

Customer Service BSBCUS301 Deliver and monitor a service to customers

Diversity BSBDIV301 Work effectively with diversity

Financial Administration BSBFIA301 Maintain financial records

General Administration BSBADM311 Maintain business resources

Information Management BSBINM301 Organise workplace information

BSBINM302 Utilise a knowledge management system

Innovation BSBINN301 Promote innovation in a team environment

Interpersonal communication BSBCMM301 Process customer complaints

IT Use Management

BSBITU302 Create electronic presentations

BSBITU306 Design and produce business documents

Management Product skills and advice

BSBPRO301 Recommend products and services

Sustainability BSBSUS301 Implement and monitor environmentally sustainable work practices

Workplace effectiveness BSBWOR301 Organise personal work priorities and development