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7/27/2019 BTEC Intros Unit 17 Email workbook
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Email Lesson
Download the file called Email Evidence from the VLE.
When you see this icon, take a screen shot of your
work at that point and copy into your evidence folder.
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1)Use email software tools and techniques to compose
and send messages
a) Login into your college e-mail account if you don!t know your password goto the L"#$ to have it reset).
%) &end an e-mail to my college account' theresa.luff(seevic-college.ac.uk
c) Before you send the message you must spell check it and screen
print the e-mail showing the spellchecker
d) &end the message.
Either Sarah or myself will reply and you MUST
e) reply and screen print your replyf) forward the message to another student and screen print the
forwarded message.
g) Paste all three screen prints into your PowerPoint ocument.
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$c' the message to &arah ills using the e-
mail address sarah.mills(seevic-
college.ac.uk
Enter te*t into the &u%+ect Line
"n the main message you & write at least lines of te*t a%out your
su%+ect.
• /ou need to make some
o te*t 0old,
o a different colour,
o adifferent si1e.• 0ullets
• num%ering
• attach a file.
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2)Identify how to stay safe and respect others when using
Staying safe and respecting others' eg private, information, images, language,
confidentiality, copy lists
a) 2o to the $E34 site
!) "ead the information on the screen and create your own poster tohighlight the # important points raised. $n a slide in yourPowerPoint document.
http'55www.thinkuknow.co.uk567895control5email5
When this is done, have a go at this :uick :ui1
http'55www.thinkuknow.co.uk58878;5everything-else5games5email:ui15
3)Use an address book to organise contact information
Address book ' eg add, amend, delete contact entries, contacts list
a) $ollect the college e-mail address of other students and add them to youraddress %ook. "nclude <ichard 4earce!s details as contact num%er =.
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%) &creen print each student and add to your contact %ook.
c) &creen print the contact %ook when all students and <ichard have %een added.
d) hen delete <ichard!s details and screen print again to show deletion.
4)Identify when and how to respond to email messages
Guidelines and procedures for using email' set %y employer or organisation egsecurity, copyright guidelines> neti:uette> password protectionRespond to email messages' priorities> information to send> copies eg when, who
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a) $omplete the Email :ui1 on the VLE and screenprint your result into the
4ower4oint presentation
5)Identify how to organise store or delete email messages
Organise, store and delete emails' store eg folders, su% folders> save drafts> %ackup> delete
a) <e-login into your college e-mail'
%) $<E?E @E A3LL3W"#2'
i) ? Aolder called arketing
ii) "n the arketing Aolder create su%folders' &ales, 4romotion, ?dvertising and
"nternal
iii) Write a message %ut D3 #3 send, save as a draft.
iv) &creen print all evidence
v) Delete the folder called "nternal and screenprint.
!)Identify how to try to react to common email problems
Email problems' message si1e> attachments eg num%er> unknown sources eg spam, +unk, chainmails, Bphishing! viruses> re+ected email messages
a) 2o to the last page of the Evidence 4ower4oint and research the e-mailpro%lems. " have included the description of some of the pro%lems, you need tofill in the rest of the descriptions and provide a solution for the pro%lems.
