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BUDGET TOWN HALL
Malibu Hall 100December 6, 2016
DIVISION OF BUSINESS & FINANCIAL AFFAIRS
Agenda
• Organizational Effectiveness• Administrative Services• Special Projects• Internal Audit• Public Safety
• Title IX & Inclusion Office• Budget & Planning• Financial Services• Human Resources• Facilities Services
UNITS & CORE FUNCTIONS
• Strategy Map• Org Chart• Budget Summary
• BFA Divisional FocusORGANIZATIONAL OVERVIEW
• Return on Physical Assets (ROPA)PROJECT HIGHLIGHT
Strategy MapDivision of Business &
Financial Affairs
Divisional Budget Summary FY17
Management11%
Non-Represented23%
Represented Staff58%
Overtime2%
Stipends Bonuses Allowances
2%
Student Assistants
2%
Special Consultants
0%
Shift Differential
1%
Salary Pool1%
BUSINESS & FINANCIAL AFFAIRS DISTRIBUTION OF SALARY CATEGORIES FY17
Salaries & Wages57%Benefits
30%
O&M13%
DISTRIBUTION BY EXPENSE CATEGORIES
Admin Services7%
Financial Services
8%
Budget & Planning
5%
Facilities Services
47%
Human Resources
10%
Police15%
Vice President8%
DISTRIBUTION BY UNIT
BFA DIVISIONAL BUDGET SUMMARY FY 17BFA Divisional Budget Summary FY 17
General Fund
Unit Requests - TotalPermanent Funding Unit
RequestsPermanent Funding
Requests to UniversityPermanent Funding
Allocated2014 - 15 $1.7 million $570,000 $520,000 $500,000
2015 - 16 $700,000 $172,000 $114,000 $114,000
2016 - 17 $1.7 million $886,000 $623,341 $0
Non- General Fund budgets
Auxiliary Enterprise - Parking $2,490,727
Auxiliary Organizations - University Auxiliary Services $8,860,522 - CSUCI Site Authority $27,575,366
Graphs Slide5
Distribution of Salary Categories FY17
Management1,216,366
Non-Represented2,615,361
Represented Staff6,541,020
Overtime243,461
Stipends Bonuses Allowances186,060
Student Assistants206,535
Special Consultants6,267
Shift Differential64,000
Salary Pool175,860
Distribution of Expense Categories
Salaries & Wages11,254,930
Benefits5,969,332
O&M2,514,606
Distribution by Unit
Admin Services930,734
Financial Services978,379
Budget & Planning603,366
Facilities Services5,979,129
Human Resources 1,336,634
Police1,896,429
Vice President1,022,638
distribution by expense categories
[CATEGORY NAME][PERCENTAGE]
[CATEGORY NAME][PERCENTAGE]
Distribution of Expense CategoriesSalaries & WagesBenefitsO&M1125493059693322514606
Distribution by unit
Distribution by UnitAdmin ServicesFinancial ServicesBudget & PlanningFacilities ServicesHuman Resources PoliceVice President930733.96978379.246033665979128.71999999971336634.12999999991896428.721022638
Business & Financial Affairs Distribution of Salary Categories FY17
[CATEGORY NAME][PERCENTAGE]
[CATEGORY NAME][PERCENTAGE]
[CATEGORY NAME][PERCENTAGE]
[CATEGORY NAME][PERCENTAGE]
[CATEGORY NAME][PERCENTAGE]
[CATEGORY NAME][PERCENTAGE]
[CATEGORY NAME][PERCENTAGE]
[CATEGORY NAME][PERCENTAGE]
ManagementNon-RepresentedRepresented StaffOvertimeStipends Bonuses AllowancesStudent AssistantsSpecial ConsultantsShift DifferentialSalary Pool121636626153616541020.4000000004243461186060206535626764000175860
Historical Slide 6
General Fund
Unit Requests - TotalPermanent Funding Unit RequestsPermanent Funding Requests to UniversityPermanent Funding Allocated
2014 - 15$1.7 million$570,000$520,000$500,000
2015 - 16$700,000$172,000$114,000$114,000
2016 - 17$1.7 million$886,000$623,341$0
Non- General Fund budgets
Auxiliary Enterprise
- Parking$2,490,727
Auxiliary Organizations
- University Auxiliary Services$8,860,522
- CSUCI Site Authority$27,575,366
Sheet3
BFA DIVISIONAL FOCUSBFA Divisional Focus
• 400 staff trained in lean six sigma
• Over $1M in efficiencies to date– Projects and training
• Close to 50 green belt staff• Metrics established for units
LEAN SIX SIGMA AND ORGANIZATIONAL EFFECTIVENESS (OE)
ORGANIZATIONAL EFFECTIVENESS
Strategy MapOrganizational Effectiveness
What OE Does• University enrollment set to at least double by 2025• State funding limited during growth• OE office helps Division & University find and implement
organizational efficiencies• Key Services:
– LEAN Six Sigma Project facilitation Training Change management
– Consulting leadership teams on organizational development Strategic Planning Employee engagement
Signature Delegation Project
• Team streamlined process used to revise signature delegation templates
Current State Future State
Update frequency Annually As needed
Office responsible for maintaining signature delegations
President’s Office VP’s Offices
Number of steps to update 24 13
Annual cost of updating $27,456 $14,826
Hours spent on updating 960 518
ADMINISTRATIVE SERVICES
Strategy MapAdministrative Services
SPECIAL PROJECTS
Strategy MapSpecial Projects
INTERNAL AUDIT
Strategy MapInternal Audit
Internal Audit at CSU Channel Islands
40%
60%
Anticipated Internal Audit Activity
Traditional Audit Advisory Services
• Independent review re: new policies
• Streamlining existing processes
• Benchmarking
• External audit liaison
• Just ask!
• Annual campuswiderisk assessment
• Compliance
Need Advice?
• The Internal Audit office can be a valuable resource for assessing risk and ensuring proper controls are in place for your new or existing project here on campus.
Get out in front of the risk and contact Internal Audit for guidance on your next project.
http://www.csuci.edu/vpbfa/internal-audit/index.htm
PUBLIC SAFETY
Strategy MapPublic Safety
Public Safety
• A consortium of four work groups, employing 32 full-time, 4 part-time, and 25 student employees.– Police Department Responsible for the around-the clock- maintenance of public order and the
prevention and detection of crimes on property owned or controlled by the university. Police officers and 9-1-1 dispatchers are on-duty around the clock, 365
days a year. CI PD is a best practice campus law enforcement agency that focuses its
efforts on high risk drinking, illegal drug use and abuse, violence against women, criminal intrusions, and fire and life safety.
Public Safety
– Emergency Management EM is responsible for creating the framework within which the university
reduces vulnerability to hazards and responds to disasters. EM is staffed by a full-time Emergency Manager, who reports to the Chief
of Police. The EM interacts and coordinates activities with all appropriate county,
state, and federal government agencies. The university’s partnership with the Ventura County Office of
Emergency Services is valued at .50 FTE annually. Equipment and personnel resources from OES are shared across the operational area.
Public Safety
– Environmental Health & Safety (EH&S) EH&S is responsible for creating a systematic approach to complying with
environmental regulations and organizing efforts and procedures for identifying hazards and reducing accidents and exposure to harmful situations and substances.
EH&S is staffed with a Director – reporting to the Chief of Police - a Health and Safety Manager, and a Hazardous Materials Manager.
The focus of the work group is to develop and administer the campus’ Injury and Illness Prevention Program, established in support of California Code of Regulations and Cal-OSHA requirements.
Significant programs include: Hazardous Materials Procurement and Management ; Chemical Hygiene Plan; Ergonomics.
Public Safety
– Transportation & Parking Services Transportation & Parking Services is a self-support work group
responsible for managing all policies, programs and regulations governing alternative transportation, parking, bicycles, and pedestrians on campus. The work group is led by a Director who reports to the Chief of Police.
The Director’s primary focus is to ensure adequate parking is maintained on campus. This work groups programs are not supported through the campus general
fund, but rather, through fees paid by users. Transportation & Parking Services administers the contract with the
Ventura County Transportation Commission for inter-city bus service to and from the campus.
TITLE IX & INCLUSION OFFICE
Strategy MapTitle IX & Inclusion Office
BUDGET & PLANNINGANDFINANCIAL SERVICES
Strategy MapFinancial Services
HUMAN RESOURCES
Strategy MapHuman Resources
Human Resources FunctionsEmployee Recruiting
OrientationsOnboarding
Requisition Processing
Newly Eligible Benefits Enrollment/Life Events
Benefits OrientationLeaves of Absence
Workers’ Compensation
Time and Labor/Absence EntryEmployee Setup for Payroll
ProcessingGarnishments
Reclassifications/IRPsCompensation
Employee Evaluations Campus-wide Program
Performance ReviewsLabor Relations/Advisory Role
GrievancesAddressing Inquiries
Department ManagementStrategy
HR Team Professional Development
PeopleSoft DataData Queries/Audits
Reporting
Recruitment/Onboarding Benefits Payroll
Classification/Compensation Performance Management Professional Development
HRIS Data ManagementHR ManagementEmployee/Labor Relations
Professional Development
• Strategic asset to the institution that increases the capacity of staff and departments through increased learning.
• Focus on campus-wide program began July 1, 2015.• Participation across campus increased by 90% in one year. 2016
YTD participation is already at 87% of last year.Division Totals 2014-15 Totals 2015-16 2016 Fiscal YTDAcademic Affairs 52 220Bus/Financial Affairs 169 144Office of the President 6 17Student Affairs 19 93Tech & Communication 12 20University Advancement 10 14Totals: 268 508 449
Human Resources Assessment
• Current state profile created for all aspects of HR• Identified both short-term and long-term improvements
– Allowing HR to be more strategic– Improve efficiencies
• Created a draft Service Delivery Model
FACILITIES SERVICES
Strategy MapFacilities Services
Facilities Benchmarking & Analysis
RETURN ON PHYSICAL ASSETS (ROPA)
Insert institutionlogo here (slidemaster)
This Approach Develops Solutions that OptimizeResources, Increase Investments & Lower Costs
Channel Islands ROPA+ Core Issues
Space: Highly concentrated space in opposing
age categories Enrollment growth surpasses peers and
is projected to continue to increase Plan to add 1.4M GSF of new space by
2025
Capital: Large proportion of capital dedicated to
new space Annual investment fell below stewardship
targets and peer average Latest report shows backlog at a
manageable level
Operations: Energy consumption trends show
conservation efforts Student growth primarily impacting
staffingmetrics Validation metrics show CSUCI above
peers
Insert institutionlogo here (slidemaster)Overview of CSUCI’s FY15 Analysis
What is being included in the analysis?
95%
State Supported:GSF: 823,155# of Bldgs.: 333%
2%
ResidentialAcademic/Admin Student Life Support
93%
7%
Auxiliary:GSF: 318,446# of Bldgs.: 11
Insert institutionlogo here (slidemaster)Young Campus, Increasing Enrollment
Enrollment outpacing space growth; less program space per student
10%
36%
3% 3% 3%9%
0%
10%
26%
20%
30%
40%
53%50%
60%
FY11 FY15
%G
row
thSi
nce
2011
CSUCI Student FTE and GSF Growth
FY12 FY13 FY14FTE % Increase Since 2011
State GSF % Increase Since 2011
CSUCI Program Space per Student
Insert institutionlogo here (slidemaster)FY15 Density Factor vs. Peers
CSUCI’s DF 28% higher than peer averageMore Users
Impacts of high density: Daily wear and tear Custodial material spending Cleanliness scores Capital or operational
expenditure on interior shell (furniture, carpet, painting)
Less Users
Density Factor measure the level of business on
campus.Users (Student, Faculty, & Staff)
100K GSFDF =
Insert institutionlogo here (slidemaster)
$12.3
$4.7 $3.5
$6.6
$2.3
$0.0
$2.0
$4.0
$6.0
$8.0
$10.0
$12.0
$14.0
3% Replacement Value Life Cycle Need Annual Investment Target
$in
Mill
ions
FY15 Annual Investment Target
Envelope/Mechanical Space/Program
Defining an Annual Investment Target
Functional obsolescencedrives investment prior tolife cycles & discounts theannual investment target
Annual Funding Target: $5.8M
Replacement Value: $409M
Insert institutionlogo here (slidemaster)
$16.0
$14.0
$12.0
$10.0
$8.0
$6.0
$4.0
$2.0
$0.0A B D E F G H I J
$/ G
SF
Utilities Budget Utilities Actuals
CSUCI C
Daily Service BudgetDaily Service ActualsBudget Average
PM Budget PM ActualsActual Average
Facilities Operating Budget vs ActualsPeers regionally adjusted to Channel Islands’ cost of living
Facilities Operating Budget vs. Actuals
Ordered by Tech Rating
Insert institutionlogo here (slidemaster)Service Process – Life of the Work Order
2.4
4.2
3.1
4.1
4.6
4.0
5.0
5.0
5.0
5.0
1 2 3 4 5
Performance Measurement
Work Request Capabilities
Scheduling Process
Centralization of Request
Organizational Structure
Channel Islands using work order system more effectively than peers
Service Process Categories
CSUCI Peers
Service Process Index is the Roll-Up score of the Service ProcessCategories Ordered by Density Factor
Insert institutionlogo here (slidemaster)
$0.0
$1.0
$2.0
$3.0
$4.0
$5.0
0
20,000
40,000
60,000
80,000
100,000
$8.0140,000
$7.0
120,000$6.0
2011 2012 2013 2014 2015 2011 2012 2013 2014 2015
$/M
MB
TU
BTU
/GSF
Fossil Fossil Unit Cost
Peer Comparison: Fossil Consumption & CostsCSUCI decreased consumption at twice the rate of peers
Fossil ConsumptionChannel Islands Peers
Insert institutionlogo here (slidemaster)
$0.00
$0.02
$0.04
$0.06
$0.08
$0.10
$0.12
$0.14
0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
2011 2012 2013 2014 2015 2011 2012 2013 2014 2015
$/kW
h
kWh/
GSF
Electric Electric Unit Cost
Peer Comparison: Electric Consumption & CostsCSUCI consuming less, unit costs trending towards peer average
Electric ConsumptionChannel Islands Peers
Insert institutionlogo here (slidemaster)Composite Inspection Scores
4.2
4.0
4.0
4.0
4.1
3.8
4.1
4.6
1.0 5.0
Exterior
Cleanliness of Interiors
General Repair/Impression
Mechanical Rooms
Grounds Condition
4.1
2.0 3.0 4.0Inspection Score (1-5)
Campus Inspection Index: 82% out of 100%
Campus Inspection Scores
4.0
CSUCI Peers
Campus Inspection Index is the Roll-Up score of all of the InspectionScores Ordered by Density Factor
Slide Number 1AgendaStrategy MapSlide Number 4Divisional Budget Summary FY17BFA Divisional Budget Summary FY 17BFA Divisional FocusSlide Number 8Strategy MapWhat OE DoesSignature Delegation ProjectSlide Number 12Strategy MapSlide Number 14Strategy MapSlide Number 16Strategy MapInternal Audit at CSU Channel IslandsNeed Advice?Slide Number 20Strategy MapPublic SafetyPublic SafetyPublic SafetyPublic SafetySlide Number 26Strategy MapSlide Number 28Strategy MapSlide Number 30Strategy MapHuman Resources FunctionsProfessional DevelopmentHuman Resources AssessmentSlide Number 35Strategy MapFacilities Benchmarking & AnalysisChannel Islands ROPA+ Core IssuesOverview of CSUCI’s FY15 AnalysisYoung Campus, Increasing EnrollmentFY15 Density Factor vs. PeersDefining an Annual Investment TargetFacilities Operating Budget vs ActualsService Process – Life of the Work OrderPeer Comparison: Fossil Consumption & CostsPeer Comparison: Electric Consumption & CostsComposite Inspection ScoresSlide Number 48