BUS 504 Assignment 2 Dec 2013

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    ASSIGNMENT FRONT SHEET

    Student Name:

    Certification: I cert i fy that the whole of th is work is the resul t of m y indiv id ual ef for t and that al l

    quotat ions from books, per iodicals etc. have been acknowledged.

    Student Signature: Date:

    Student Registration Number:

    Student email address :

    Programme : BA Business Year/Level : 5

    Academic Year : 2013/14 Semester : 1

    Module title : Delivering Customer Value Assignment No. : 2Module code: BUS 504 Word guide: 2500 (Max)

    Percentage Weighting of this assignment for the module: 50%

    Issue date : Return date :

    Lecturer : Dr SS Dadwal Second marker : Richard Small

    Notes for students :

    1. Hard copy of assignment should be stapled in the top left corner and submitted to the School Office.

    2. Electronic copy of assignment should be submitted through the Turnitin software.

    3. 10% of marks are awarded for satisfactory use of language and/or good presentation.

    4. 5% of marks are awarded for satisfactory referencing and/or presentation of a bibliography where either is required.Note that all referenced work should be obtained from credible sources.

    5. Students should ensure that they comply with Glyndwr Universitys plagiarism policy.

    6. Students should make correct use of the Harvard referencing method.

    Learning Outcomes Tested in this Assignment: To utilise marketing research approaches, to identify an

    organisations resource capability and risk assessment to underpin a business case for a marketing projects and to

    design, develop and plan marketing programmes using project management tools in order to deliver marketing projects

    effectively.

    Overall Comment :

    Mark (%)

    BUS I N E SS & MA NAGEMENT

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    DELIVERING CUSTOMER VALUE THROUGH MARKETING.

    ASSIGNMENT 2:

    This Assignment Comprises 50% Of The Marks Available For This Module

    The focus of this Assignment is on the following learning areas from the course:

    Customer Value as a Marketing Project driver & Service Mix Management

    Project Management creating value building and value for money experience

    The Management of the Marketing Mix over time

    Risk Management and Project Sustainability

    Project Resource Management and organisation

    The Project Management Planning Process

    The Marketing Planning Process

    ASSIGNMENT TASK:

    Choose a company (which you have not studied in prior assignments) in a competitive fastmoving industry and market. Working in small groups of two or three people as a Marketingteam, design and deliver the following marketing project. The assignment assessment will be

    based on submission of a final group report from your team (2,500 words).

    You are working as a Marketing team to develop a new incremental product for a new market.

    (This is a product which has smaller step changes rather than large innovation changes).Explain who might inform development of the new product and how it will fit into thecompanys current portfolio by assessing existing customers, the company and its resourcecapabilities and, your chosen newmarketplace. Identify a new target market for your productbased on delivering maximum value creation in the eyes of potential customers in your newlychosen market segment (s). In completing the report, identify the appropriate marketing mix,and assess and highlight any potential risks in the product launch. Reflect on project andmarketing planning associated issues.

    ASSIGNMENT ADVICE:

    To perform effect ively in th is assignment yo u wi l l need to:

    Research and chose an appropriate organisation

    Research and chose an appropriate incrementally developed new product (not a brand new

    product development) to introduce to the company to add to its portfolio of products

    Assess how change management acted to improve the projects and their competitive value

    to the respective organisations

    Delegate the work amongst your team effectively

    Write up your findings effectively in a clearly structured business style report.