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Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall 1
BUSINESS CANVAS
Entrepreneurship and Small Business Management , 2/e by Mariotti and Glackin
Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall 2
Porter’s Five Forces Analysis
Competitive Rivalry Among Existing Firms
Bargaining Power of Suppliers
Threat of Substitute Products
Bargaining Power of Customers
Threat of New
Entrants
Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall 3
Existing Competitive Rivalry
Many firms of similar size
Slow growth
Lack of differentiation
High fixed costs
Perishable products
Need for additional capacity
High exit barriers
Diverse rivals
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Sources of Entry Barriers
Capital requirements
Cost advantages
Economies of scale
Access to distribution channels
Product differentiation
Government policy
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Threats of Substitutes
Convenience
Price competitiveness
Supply availability
Switching costs
Public policies
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Supplier Power
A few companies dominate
Differentiated products
High switching costs
Substitutes are not readily available
Could move into the business themselves
Industry is not important to the supplier
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Buyer Power
Concentrated geographic area
Big purchasers
Undifferentiated or standard products
Small part of cost of goods
Profits are low
Quality is not important
Products do not save money for the buyer
Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall 8
Analyzing Market and Industry Feasibility
Adapted from Michael E. Porter, “How Competitive Forces Shape Strategy,” Harvard
Business Review, March/April 1979, pp. 137–145.
Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall 9
A Business Model Canvas
Business model–plan to generate revenue and make a profit from operations.
Business Model Canvas – a visual representation of the core components, and creating it well will compel you to think through many facets of the business.
Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall 10
Creating a Canvas The canvas includes nine core building blocks that are intended
to supply answers to critical questions. These building blocks are
meant to be implemented in the company.
Customer Segments (CS)
Value Proposition (VP)
Channels (CN)
Customer Relationships (CR)
Revenue Steams (R$)
Key Resources (KR)
Key Activities (KA)
Key Partnerships (KP)
Cost Structure (C$)
Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall 11
Business Model Canvas
Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall 12
Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall 13
Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall 14
Business Model Canvas for University Parent
Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall 15
1. Customer Segments (CS): the consumers for whom the
company creates value
a. Mass market—large, broadly similar group of customers
b. Niche market—narrow, specialized, specific
c. Segmented market—groups with slightly different needs
and problems
d. Diversified markets—segments that aren’t related and
have very different needs
e. Multi-sided markets—generally are composed of supplier
and customer segments that are all served
Creating a Business Model Canvas
Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall 16
2. Value Proposition (VP): the reason customers
select the products/ services
a. Newness
b. Performance
c. “Getting the job done”
d. Design
e. Brand/status
f. Price
Creating a Business Model Canvas
Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall 17
g. Cost reduction
h. Risk reduction
i. Accessibility
j. Convenience/usability
3. Channels (CN): how the company reaches and
communicates with customer segments
a. Own channels versus partners
b. Direct (sales force, Web sales, own stores) versus
indirect (partner stores, wholesalers)
Creating a Business Model Canvas
Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall 18
4. Customer Relationships (CR): types established
through consumer segments reached
a. Personal assistance
b. Dedicated personal assistance
c. Self-service
d. Automated services
e. User communities
f . Co-creation
Creating a Business Model Canvas
Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall 19
5. Revenue Streams (R$): how funds are generated
a. Asset sales
b. Usage fee
c. Subscription fees
d. Lending/renting/leasing
e. Licensing
f. Brokerage fees
g. Advertising fees
6. Key Resources (KR): that which is critical to making
the model function
a. Physical
b. Financial
c. Intellectual
d. Human
Creating a Business Model Canvas
Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall 20
Creating a Business Model Canvas
7. Key Activities (KA): critical actions for success
a. Production
b. Problem solving
c. Platform/network
8. Key Partnerships (KP): the particular suppliers
and partners needed in the network
a. Strategic alliances between non-competitors
b. Cooperation (strategic alliances between competitors)
c. Joint ventures
d. Buyer–supplier relationships
9. Cost Structure (C$): all costs of operations
Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall 21
Key Partners
Tea growers (access to
markets)
Retail stores (new, novel
products)
Key Activities
Bottling
Marketing
Value Propositions
Less sweet tea
Organic product
Quenching thirst without
the calories
Performance
Customer Relationships
Consumers build
relationships through blogs
and correspondence
Retailers have direct
contact with sales force
Customer Segments
Niche markets
Athletes
Health conscious
consumers
Consumers of organic
foods
Key Resources
Production capacity
Marketing expertise
Funding for startup - $1.1
million
Channels
Retail health food stores
Independent sales
representatives
(Really not addressed well in
plan)
Cost Structure
Bottling by outside vendor
Tea and sweetener
Revenue Streams
Paying for a less sweet alternative to energy drinks and/or a more flavorful alternative to water
Revenue type: sale of product (bottled iced tea)
A Business Model Canvas for Honest Tea