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Business e-Banking User Entitlements
Admin Guide
Business e-Banking
Table of Contents
Adding Users and Services ..................................................................................... 2
Copying Users ............................................................................................................ 7
Deleting Users ......................................................................................................... 10
Express Account Management ........................................................................... 12
Silvergate Bank Business e-Banking User Entitlements Guide
Rev. 07/20/16
1
Business eBanking
Wetcome Reports • Transfers and Payments • Account SeMCes • Admm1stratlon •
• User administration
User admm1stratJon approval
User Administration Review the options hsted below foJ available user admmistration tasks.
To quickty entitle a new account for company users, go to Emen Account Management
Create New User
Account admnistration
Approvals admm1strat1on
View 1nvahd login report
View user setup report
Express account management
To c;:~:,: :::•::,click : e button be: ou will haw an opportunny to copy an existing user during the process.
Manage Existing Users
To manage a use(s profile. r~ es seMCes & accounts system access , or change limits click on the appropriate user JD
Business eBanking
Welcome Rtpo,1s • Transr.ts and Paymo,,ts • Accounc SeMc•s • Adm,.,.tm,0n •
Proflle Roi s rvtces' Accounts Lim
New User • Profile Enllf tht ntw "'"' mlotmaJJon below and click "Con!Jnut " To .... ~. new USlf ... dlall to be coffil'lettd II I latlf llmt, cllc:k tht ltnk "'SM .. Dial"
Uaer Information
Confirm puswonl
F"t nomo
Lost nome
Pnma,y t -moll iddres•
S.Condaty e-maol addfess (op11onal)
Addrt,on,J 1nlormo11on (opl,on,I)
(Pa11wonil ar•MICIIM ~ • .,.Ito 12 dWKtltJ bttand 111111 c:on&all It M 1 IIGef" and 1 IMll!ilti )
Dlldosures I He_, I 59' Off
-tt I""' I S.O,,Ott
Vera uon
Business e-Banking
Adding Users and Services
To add new Business eBanking users and the services they will use, complete the following:
1. In the Administration tab, click Manage Users in the Company Administration section. The User
Administration page will appear on screen:
2. Click the Create new user button. The New User – Profile page will appear:
Silvergate Bank Business e-Banking User Entitlements Guide
Rev. 07/20/16
2
Business eBanking
Welcomt Rtpo,ts ,. Transfers and P;ayrMnls • Account ~ts • Adnw11strat1on •
Roles UmltJ
New User - Roles s.fecl rolH rot this newuslf, and click "'Contmue "To uve thts new UHf as a cnll to be compl.ttd at a latN lime, click the litlk "Save as Draft ..
New user Tom Banktf (TBANKER) fdi1
Copy Exlsting User (optional)
Ve,ifiadon
To save time an creating a new uHf. copy roles. stMCes and accounts from an o,sllng use-t Select the appropn.at:1 opllon and link be4ow Roles StMCH and accoums M l be s~tcttd to match the coped user, and can be tdrted as requartd
o Do not copy user
Copyusor ~
User Roles (optional)
t] Allow 1h11 use, 10 setup templates ('Tll-. MIHlts Iha IIMrtD ~ ..Wp cap.b&.s foronfythoSII MMCD Md ICCQIKlts &o wfldl U. uaet hH bnn ~ )
Anow this U$tf to app.,... l~SiCllonS (11\lt etlUlet N wwto lrll"ltfflll ~ '°' ON)'lftffe MNIOH IO wild U'lf 1.1.W /'IH oeen etltc!M-)
r:l G<ant lllos ustr adfflln!Str31JOn ptMltgts (Tha wl alow ttw Uflf IO add, ll'l)d,fy, copy and &Wlet• 1,1Mra modlly thff" ,..._ a.ervcn and ■ccowit •c:uu.. r@nam. ■COCM.IIQ., ■nd rrodd)i lne nuntlff ol ■~tt:a reqund for requna )
Con1lnue Sm..n.ll!id
HowOol FAO•
Business e-Banking
3. Complete the field as required.
Fields Description
User ID Enter the ID that the user will use to sign on Business eBanking
Password Enter a starter password that follow the on screen instruction. (Passwords are
not case sensitive, are 8 to 12 characters long and must contain at least 1
letter and 1 number).
Confirm Password Enter the same starter password again.
First Name Enter the new user’s first name.
Last Name Enter the new user’s last name
Primary e-mail Enter the email address of the new user.
User Telephone Number Enter the DIRECT telephone number of the new user. If no direct telephone
number available, please contact Cash Management Services.
4. Click Continue. The New User – Roles page will appear on screen:
5. Optional – Check the boxes under the User Roles column that you want to assign to the new user.
6. Click Continue.
7. The New User – Services & Accounts page will appear on screen.
8. Select the services you want to enable and accounts you want to entitle to the user.
Silvergate Bank Business e-Banking User Entitlements Guide
Rev. 07/20/16
3
Business eBanklng
~Meet & Aec,o,.,nts Llml1i
New User - Services & Accounts ~.:1 wr~ctn 11\d ICCOll'!I~ i'tt 1w, nwi 11w1111dcloek·comnut • Tow.t 1w, nt #IIWI as; I chl IO !»Cllffljlt!Gd 111 IIUI lfflt doeklht litil "Sl>.'t a; ~.,.
Ser*ts & Accounls (optlonaf►
New U$er -ACH Limits E,lillo-tllb 1:~d~"~Lri:,,_l'lcfr.-, # lll6d "a,t,.,.• T• uwlb-n w OlaH !Dlotc,q:l..,OI 11,0., 1,ot,, <kll~W.'Sffla. {#I'
...... ,o, -,"'e-...(1'8N~II! oo
ACH Daily Wadn11m Uni!
ttl(tN _,.._ dllr ..--11 $1'0('d1o, I~ ,o,.mO' /j 11:efJN.>l lt•~J,,} ~ \TG 1'UII ~ r'(I ~ 1.tllt• II( ~Tllll1/ .,_. f ~ tylh 11,)it •~ :;.:nc-, lJT.b
It
Business e-Banking
9. Click Continue.
10. The New User – ACH Limits page will appear on screen.
11. Set the ACH Daily Maximum Limit, ACH Daily Maximum Service Limits, and ACH Accounts Limits.
12. Click Continue.
13. The New User – Wire Limits page will appear:
14. Set the Wire Daily Maximum Limit (top left empty box), Wire Daily Maximum Service Limits (two
empty boxes, mid right), and Wire Account Limits (bottom section).
Silvergate Bank Business e-Banking User Entitlements Guide
Rev. 07/20/16
4
eBanking
Welcome Rtpcwtl • Tr•nsfers and Paymems • Accou,t StMCH • AdmnlstrMtOl'I •
Profile Services & Accounts Limits Ve,iflation
New User - Wire Limits Enter o, make app,opnale changts lo WH liffW.s few ttu n.w us«. and cick "'cont1riu.· To •~ 1h11 ntw uHr as a draft lo bt complettd at a laltf llmt click the link ·5ave as draft "'
New user Tom Banker (TBANKER) Edd.
Wire Dally Maximum Limit
Entff the maximum dl,Y ,mwnt tllow'td loJ the i um of II ustf's Wwe ttans.ciaons The •rrwis mu5t bt no grnttr 1h..-. the company ~mrt set by the bank Yitw ComPiOY LUT!IH
u .. , daoty - s ~ 000 000 00
Wire Daity Maximum Service Limits
Enlff the ma>Umum dilfy amount fof each of the UHfs w..-. HMCH The l1mf1S muse bt no grtilllif than lht company 11,m H l by the bank Yttw ComPiO'Y L1!bl$
Wire Service
Wirt OomHhC One Time
W.t USO Intl Ont Time
Wire Account Limits
Enllf tifflll a.mount for each of the ustl's Wtre accounts
User OaUy Service Limit
S 1,000,000 00
S 1 000,000 00
Accounl Numbe, No Umit User Individual TranS&Ction limit No Umk Liter Deity Accoont limit
• 1166 • south account
•1346 • corpor••
'2244 • chocking 8
-is1s - expense account
7910 • OPERATING ACCOUNT
7911 • CHECKl'IG 2
r7'
Business e-Banking
15. Click Continue.
16. The New User – Verification page will appear on screen:
17. Review & finalized the information on this page before clicking submit.
18. Click Submit.
Silvergate Bank Business e-Banking User Entitlements Guide
Rev. 07/20/16
5
I "- I ..,.0/'I Business eBanking
- -Vert!lutlon
New User• Verification n,.,__.,...~_.,,t,~,-_..-111• A-~,.,t:,o......,..._.,ll'ocl~k"$t.:bnl"T9-11t,_u,.,,...~_,e.,,ctdlplt!odala~-.dck\M_-S-.,..Ot~·
To.,.., th.11ou dd: (fld\f $,f(ll,rl• It• ~,~oar II 11-~0't,.P'(lt ••ft.11UWO/lftllt bk~
Prollle
lb«. ..... P.,"'"'70-n\oUM•u. lffl~htnt~
seMCes & Accounts:
Umltt :
Tl)tl08,Mi.;., ,.., ... ,..,t.n'u<@,oldilr .. ,_ .&U 9Gl-2U?
f-tsell' s ....... , /t w:w:u
Business e-Banking
Note: For companies that do not require multiple approvals for Administration, clicking Submit creates and
activates the user. For companies that require multiple approvals for Administration, clicking Submit submits
the user profile for approval by other Administrators in the company.
Silvergate Bank Business e-Banking User Entitlements Guide
Rev. 07/20/16
6
Business eBankin9
Wilc:c'l'lt llti:,urti • fra,$JidlillldP....,._.:; • AcCOll"IIS.MCff • _ _ , ,,._,._ .. _...., __ •~! ____________________ _
' "'1 Profile
New User - Profile Enml.ll9ntWtz.llfl;.t:on;ambQIDw ~dlct"Ccnl_,1111· To ,_lll111n11WIKlfflli ll cl!ill1abllcampoJtgdatatl!fitm. clkk1halnll"S.1,,gzO.,;I.~
u .. r.,formiltiorl
U.tr lO
~ ,:i,new(Ud'
F1nt 11ame
F'llrrwy--~ •.
S.con11¥YM!'llll ..:IOl'.tHfO~f
AlfdiW#lilrlbl'llatiM{OtlliMal~
User Teteptione Number
The 1,tleplone IKlmbtl IJIIM0tl)«wi~1 o,acm'y t~. UStftcll $tW'ltyO,C,:W~ /4/lpltn).~., llq.lred .. •a«<lt'd!O J'tfeh !ht ijWM:hn-1 °"'' jllu:,,ie $)'$1,tnll
u,bol I Wt:irlt .. lNTED STA.TES
M:I ;ukilwim•lrkdJPDt 111!)?:cr
'""'
Business @Banking
""'lico'ne Rlport-, • Jra,9'!ru..ir.l"j'ftlll:s • 1'1riccai.l't S.mces • hl•llfttntm ,. ---~----~-----------------------Roes ..
New User . Roles SMct ... t,rNl'IMllllt 9111deld:"C.Gtt#l.e · , ....... ll .... lol(MIUl!hll t•Nco..,itt ..... lM4'1 'M delttN IM"'SMHOtll.
,,._ 1111• fom &nl:• (l'BAtl([R) fliS
C- Elllating u.., (optlonoQ
v,
T••- t- flt;'1Nllllljl¥rNw• '""'"'" 1.-... ... -'~u• rt••-•-WliJll5ff S.;..;th~••--'l~i.~ ~1, 1""'11tHd~'9111..., NW«1'11111t11~dl._, cep,tf w ... ,,... c• 1M e!S(_. • ,.194 • DellllllcoPFll9tt
Caw mtt ~
u .. , Roles !optional)
Ala• ~ !l !ti,• la set.ip tff'P•H (lt,,iltf4M·•-· ............. ~...-. • ..., ...... ,_-1t--••"""flt'~-fltlWT'19'dMI
AltJ•t~s 115e,, le tppo.eer.,ns~0t1, rn- ..................................... .-.,.,...i.~ t-t-,., .... .,.,.., Ciltllll l'-• tAtf' ....,,_,._OIi .,,.._'"' l"l'-••....,..,lt,,o_ .. _..~utrr ........ _ ~ .............. ,...aa111~~ ·--~_.~.,_ __ ,...,.__,_,~--►
lilllLII.IIII!
Business e-Banking
Copying Users
To copy a user’s access and create a new user, complete the following:
1. From the User Admin page, click the Create new user button. The New User – Profile page
appears:
2. Complete all the fields on this page.
3. Click Continue. The New User – Roles page appears.
4. Under the Copy Existing User section, click the remote button next to Copy user.
5. Click the link Select User. A pop up window will appear:
Silvergate Bank Business e-Banking User Entitlements Guide
Rev. 07/20/16
7
Existing User Select the appropriate existing user to copy, and click "copy user".Roles. services and accounts will be selected to match the user selected, and can be edited as required.To return to the new user roles pages, click "Do not copy user".
User ID
0 AQMlli
.J ADMIN104
@ TOMUSER
Copy user
First Name
Admin
KEN
Tom
Do not copy user
Ill
Last Name
Admin
STUDENT
User
Additional Information
BACK UP ADMIN
X
Business e-Banking
6. Select the existing user that will be copied.
7. Click the Copy user button. The window will close. The User Profile page will appear with the
selected user to be copied:
Silvergate Bank Business e-Banking User Entitlements Guide
Rev. 07/20/16
8
ess eBanking
Wtloornt Rtpor1, . lJa'l$ICIS{ll°ldP,ymtf'l"I$ . kcov-.iStMCU __ • _ _ .. _ . _,.,_,,,._ "' __ • ___ ~--------------------------
t!2fil! Llmla
New User - Roles
Copy Eldstlng user joptlon:oil }
To s-t-in. c-!,ng ;:, n• vHf. cow•*• HMCG1' aj xcounl!. &om an txi4"ilng ~" Soltd ilt. ;:,~o opi1011 and Ink bdc_. Adt,, Htvco1o, and ~-1.s 'MIi W ulododto m,;ich !ho cop,td UHi, ,nd 011 l>t edted M ftqll led.
• Oo 11 C( eGP')' UHf
., Copyui«- Tom Uu.r Qiauw
user ROies (optional>
t: AJofrlht. llllt 10 Uh1pl•fl'fl.lllH. ~-;e.,1t.o_l0..,,,_...,.,f1Ptt-=- ltt...,_o .. Mcfl 1ftl1oeo-"•-N•-nt• --.tJ Alo• lhs uHt 10 .ippr~ur;,11ue1:ion1
~••"••-•v•-c..,.......fr/llOo1<'J'..-•~"1•4"f11tt>r-•-•-.~•"°"'·' L ~ this ~r ~1,t/3t,on Pffl'!ge!.
(n'lo'"l•"'"'tt<o"""•1•Md""1ol')'.CCf11"..-i•--,rood=t,,,._..,...__.,Wt•ocl---,_,.--.,...,.,oc,f)'"9,_tr~..,_N'(fi,M1t•~)
~
...... , """'
Business e-Banking
8. Click Continue.
9. The New User- Service & Accounts page will appear.
10. Add, enable, and modify the services and accounts on this page.
11. Click Continue.
12. The New User ACH Limits page will appear.
13. Set the ACH Daily Maximum Limit, ACH Daily Maximum Service Limits, and ACH Account Limits.
14. Click Continue.
15. The New User – Wire Limits page will appear.
16. Set the Wire Daily Maximum Limit, Wire Daily Maximum Service Limits, and ACH Account Limits.
17. Click Continue.
18. The New User – Verification page will appear.
19. Review the information on this page.
20. Click Submit. The New User – Confirmation page will appear.
Note: For companies that do not require multiple approvals for Administration, clicking Submit
creates and activates the user. For companies that require multiple approvals for Administration,
clicking Submit submits the user profile for approval by other Administrators in the company.
Silvergate Bank Business e-Banking User Entitlements Guide
Rev. 07/20/16
9
eBanking
• U.Ur ~ttmlflie~
tur.-fff'Sl.•lli~ll'I _.,,,. AcCOUl'I( ld1'1"1r'11llt; IM
'°f PNl'111 • ad1 IIV&
\lllhr _, 1'9(1 ttp,,t
\i-«W uwt u1up r~port
P,IQKC 1nt ,_,
Doi I on,
User Profile To edit lhl u.se(s profile chck lhe approptBe edll I m( To d<!le tNs L1teI cltck "'Delete use,• To modify It u,ert tysite'" _.,, .... uor,·
U■tr lnformabon
""'"' U~u lD
Use1 ,tutus.
Contact Information
Pt1 ,y ,._mail ad&tu1 ond.-y I fflN ldchlt
r•,._..,OM nwnt.
Ad-m1111SVJt.on
StrvlcH & Account•
At.-t:ount Report.s
ACHFilf U~
ACH Pu,k He Pay
\l\'Q USO 1.-1 O,,o Tune
Wo USO IMJ hmpl.111 B.11.a
Limits
ACH
W r> EdJ1
I Nl
TomUst< To.AJSER -taM uu,@twik. cam
tJa HCOl'Gaty •-fflllll idrdrMI IHI fti1 w... •1(• 4J 962 1551
I - I 1/GO!OII
Ill
r
St:M~ ~eel at:t.Odfl !'Id -~~t.
S&Mce enaib&td. accO\l'ICs nct 1w'-<at1• Stftie:it Mat.ct act:caJn~ e,uled
SeiMU 1r1iJbl.d. i11:::t:ount5 etteled
$.,_,,. Mlbltd KCINftll tn&ii.l•d
Business e-Banking
Deleting Users
To delete an existing user, complete the following:
1. From the User Administration page, click the User ID of the user you wish to modify. The User
Profile page will appear.
2. Click the Delete user link. The Delete User page appears:
Silvergate Bank Business e-Banking User Entitlements Guide
Rev. 07/20/16
10
eBanking
• Us~H adrniriislrtmon
VH f .iinn1:stt •tion _ .... Account ad"nll'IIS-~l\!Clc,i
!\pp(C'l.._b ;1dmm1Mraho'I
V-,w i!IQW lc;gi111,poit
V9WW IIUI Ull.lpltpotl
How0o l Term,
0.CIKlllff I .... I "9gn ON
User Administrat ion - Delete User You t\8",'t raq..,ested lode/tie lhe ~lowft9 UUJ. Ono dtl«OO. the UUf C3"'1104 be rtCMfH Sehedultd ,ecru&3t• H1 up b')' lhlS user'MI M <le~i,d.
To delete tin 11s.e1, eltek ·Odele u,er. °' rel'um to ~ -
User Information
IJ;mo: u,erlO. 05'1' $1_..Ul
Cont.act Information
Pnnwy e•mal 3dclre,s: Secondfry e--m_.l acb-$$5 TelepllOtWn.a11'1bEf'"
I A:ol'"
AdlN'UtJallon
S.i-.p --I Service
FA.0~
Al:COUl\l Rtpotli
ACH Filt ~o;ad
ACH Pw.;r.~
Oepou Account R4pon,ng
Po!;i!WOP.1-,•
~&P0911.U9P$)'
Wn OomN,cic On;i Time
Wile USO t'1I One Twne
0o r1Q1 dc:lt:IIJ
Tem 8;~k,r TBANKER Acirte
tom huk«@~~nJ: com No , et~ry e-~.11 ~1,n$ Ot1 file W011c: "' t (.d14) 962-222'2
SQnicf ir'labfl.cl, a0CCUlllS net ~i)liieabli
$qmc1 &nibk<! , aoc;QJnl.$ not :applitilblt
Saiw• GUbltd, ~ua!s omill t ll.
Ser«• 6'\abtE<I, aocounts not :appllc;ible.
SoMCo on~blod, xce1.·t11t ffllillod.
~l'W:f tllal>lld, DCC<IUrtS (~111:lld.
SoMCt on~bltd, acoo11rrts ,n1illtd-.
Serne.e enabled, aceocMs M11lled.
I
Business e-Banking
3. Click Delete User. The User Administration page appears, the deleted user is no longer listed.
Silvergate Bank Business e-Banking User Entitlements Guide
Rev. 07/20/16
11
iness e Bimking
W1 0111
ll•A~ ~•Jr.lllmo
U•; 1 aftnr1•J1111h:m
"'"'-Ace04:nt edwni1tnc11,,,
App«,,als .....,,.llaJcn
\'r11w Miihd.1epott
\' w u•,1• :.fllup po1l
• rxp.-eu oa:ou,a m1nafl'9mtnl
tow Doi T1nn1
•1 • l AdnMrr,l .11Jor • I
Express Account Management Stltct tht uu, and account to man~• ar>d ckk "G,· Thi aYalable HM<H kt tti. o«ount 'Ml be chpla/ad below
Stltcl th• a1Nc11 f'la1 th 1eltc11a-accoum WII be111tpd tt, a,d chct."'Su ch.w.;11· Sawd ct-angu ¥1.towmf.t cl.lRllt tntJtltmtna forth, •;,::l~(td ' (11,Jil :em :'o-OMC~ fo ,~w·iw ch:.. . .,._ 9l tu U·wr MOH0':11,dPO
Acc-o,nt CtCCKltlQ l.O.♦cki,,,.•29\2 • :..nb Go
rAO,
Business e-Banking
Express Account Management
Company users with administrator roles also have access to the Express Account Management page.
This page allows company users to quickly entitle a new account for multiple company users without
having to go through the entire account for multiple company users without having to go through the
entire account setup process.
To get to the Express Account Management page:
1. In the Administration tab, click Express Account Management in the Company Administration
section. The Express Account Management page will appear:
2. Find a user by clicking the User drop-down list and clicking on the name.
Note: If the company has more than 20 accounts, a Search link appears next to the Account
drop-down list.
3. Click Go.
4. The Express Account Management page will appear, showing the service entitled for the user.
Silvergate Bank Business e-Banking User Entitlements Guide
Rev. 07/20/16
12
siness eBanking
vve1cotn! Repcr1s • Transfers afld Payments • Attotun SeMCes • Adm1n1suat1on •
M~a!118 ti5ers
AiiotM use, changes
Al.:n;ago ;acco,,nt 1nbrrt111h:m
1\h:nage a.;,pro-,al setllflgs
lr'Nlll fll login report
User eelup rep:,rt
, E.xpre&& ;)COOOnt m;,m,9emt1nt
N..:n;ago SEC codin • A0161u
HowOol Term5
Express Account Management Select the uae, and 3CC0Ullt to tl'IM II~ and ddt -co·. The- 31-'3'3ble sel\tcea bf the- 3CCOU'll 'lllill be dSi)layed ~ low.
Select tha &11MCe5 tholl th8 selected account wll l>8 a5sionad to. and click 'Sa'ffl changes" Sll\'00 chonoea 'lllill o'J8rricle cuttonl <1n!it!omi:ritr. lo, !ho s <1lodod ;acc ourt ;and r.omc<1r. To 111\iow ch;a119<1r. go to Uur Admr"r;!t;al ,011
U&er KEN 5ruDE!il .A0IIIIN104 Account· CHECKl"IG 3-CF!ecking-•2912
Services for KEN Sl\JOENT CADMIN104) • Checklna • ' 2912
l Sel"ltoo
1,1 CCO Collecbon
121 CCOPaymert
121 Feder-11Tax
El Full Acc,ount Rocon
1,1 lnfotm:d,on Reportu'9
121 lntemal TransJ!'r
121 Mulbiie Accourrt Transfer
El P;ntial Atco.m1 Recon
□ Po,,bvc P11y
□ Posibve Pay Except,on Mainten~ce
□ PosibYe Pay tssue-Mainten.nce
0 PPO Collecbon
1,1 PPO Paymen:
121 Slate l ax
0 Stoo Paymer(
0 'Niro Oom,i,:h: Orio Tino
121 Wire Domestic Te"l)late Bmd
D Wire FX h tl One lime
□ Wire FX h!l Template Base-<!
□ Wire USO lrrtl One Time
D Wire USO Intl T ~ ote B ll9ecl
S.,\'8 cllong8l Oo not-W\'8 cllong8l
FAil,
1,1
121
~
Ll
D
1,1
Cl
0 ,
~
Ll
D
Allow Transmit
D
ti
ti
ti
ti
0
□
D
0 D
ti
0
ti
D
D
□ D
l
Business e-Banking
Note: The services that are displayed will depend on the services that are enabled for the account
by the bank. If the service does not have the Transmit functionality, the check box in that column will
Silvergate Bank Business e-Banking User Entitlements Guide
Rev. 07/20/16
13
Business e-Banking
not be shown. If the service is not enabled, the entitlement check boxes are disabled. If the user does
not have the Approval role, the Allow Transmit column is not shown.
5. Once changes have been made, click Save Changes. A confirmation message will appear on the
top of the page.
Note: If multiple approvals are required for Administration, modified user profiles will be submitted
to the User Administration Approval queue.
Silvergate Bank Business e-Banking User Entitlements Guide
Rev. 07/20/16
14