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Focus on Business & Operation Support Service for Telco Market

BUSINESS & OPERATION SUPPORT SERVICE FOR TELCO …Serviceconvergence (e g DVB -H IPTV) SOA & Integration Architecture Supporting systems for service providers Billing & Rating Revenue

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Page 1: BUSINESS & OPERATION SUPPORT SERVICE FOR TELCO …Serviceconvergence (e g DVB -H IPTV) SOA & Integration Architecture Supporting systems for service providers Billing & Rating Revenue

Focus onBusiness & Operation Support Service p pp

for Telco Market

Page 2: BUSINESS & OPERATION SUPPORT SERVICE FOR TELCO …Serviceconvergence (e g DVB -H IPTV) SOA & Integration Architecture Supporting systems for service providers Billing & Rating Revenue

Business and Operation Support Services

Reply’s offer

Business and Operation Support Services

Reply enjoys Operations support services MVNO & BSPBusiness support services

Network Planning & Development Enabling framework for MVNOCRMa true

leadership in IT services for Telco & Media

Network ProvisioningNetwork Inventory ManagementNetwork Data ManagementVOIP solutionsNetwork convergence (e.g. Fixed, Mobile)Service convergence (e g DVB-H IPTV)

Supporting systems for service providersSOA & Integration ArchitectureBilling & RatingRevenue AssuranceFraud managementPaymentsPost/pre-paid convergenceplayers

Selected clients

Service convergence (e.g. DVB H, IPTV) Post/pre paid convergenceBusiness Intelligence

Key factsPMO & Consulting

BOSS convergence

More than 100 professionals working on Oracle platforms for CRM/Billing (Siebel and Portal)Strategic co-development partnership with Oracle in AIA program

y

AIA Center of ExcellenceMore than 700 people currently uniquely focused on Telco and MediaMore than 50 people entirely dedicated to adoption of new technologies (e.g. WiMax, IPTV, DVB-H)About 50 content providers integrated in mobile portal

2

Page 3: BUSINESS & OPERATION SUPPORT SERVICE FOR TELCO …Serviceconvergence (e g DVB -H IPTV) SOA & Integration Architecture Supporting systems for service providers Billing & Rating Revenue

Business Support Services

Reply’s offer

Business Support Services

Business support services

CRM

Customer centric

CRMSOA & Integration ArchitectureBilling & RatingRevenue AssuranceFraud managementPaymentsPost/pre paid convergence

E bli f k f MVNO

approachPost/pre-paid convergenceBusiness Intelligence

MVNO & BSP

Enabling framework for MVNOSupporting systems for service providers

Rating 3GKey Projects

History of technological competencies, project

Key Facts

Oracle’s Application Integration

Key Evolutions

Reply MVNO ToolBox

CommisioningBonus and auto-recheargeOrder management and orchestration

management practice and focused organization buildingExecution of challenging projects with regard to functional requirements complexity, architectural design load and performances

Architecture BSS enabling platform as a serviceConvergence

OSS-BSSWholesale end-to-end platformEnterprise Service BusPayment management system

design, load and performancesManagement of the software development life cycle for challenging projects, aimed to assure the better time-to-market

Fixed-Mobile-Content servicesPre/post-paid customers

D d M t P M t Offi S t IT St t

3

Demand Management, Program Management Office Support, IT Strategy

Page 4: BUSINESS & OPERATION SUPPORT SERVICE FOR TELCO …Serviceconvergence (e g DVB -H IPTV) SOA & Integration Architecture Supporting systems for service providers Billing & Rating Revenue

Oracle’s AIA partnership

Reply’s offer

Oracle s AIA partnershipApplication Integration

ArchitectureOracle Application Integration

Processes centric

approach

Pre-

pp gArchitecture provides the foundation for adaptability within a business processIt includes all of the required components to create cross application business process – including industry-specific end-to end business processes and prePre-

Integration

SOA

to-end business processes and pre-packaged integration. Guidelines are:

Industry best practiceSustainable IntegrationBest in class foundation

Reply participated to Order-to-Cash PIP developing and states the first European Center of Excellence

AIA Partner Strategy Oracle and Reply signed a global co-development agreement to to

1

SI Strategic Co-Development

Model

2

SI Led Development &

Validation Model

ISV Integration Development &

Validation Model

jointly build solutions using open standard Oracle Application

Integration Architecture (AIA) for business process integration across Oracle, third-party and

custom applications

AIA Partner Ecosystem

SI Implementation Engagement

Model

3

2

AIA for SAP -Special Partner

Model

4

5custom applications

4

Source: Oracle

Page 5: BUSINESS & OPERATION SUPPORT SERVICE FOR TELCO …Serviceconvergence (e g DVB -H IPTV) SOA & Integration Architecture Supporting systems for service providers Billing & Rating Revenue

Operations Support Services

Reply’s offer in Telco & Media

Operations Support Services

Operations support services

Service centric

approach

Operations support services

Network Planning & DevelopmentNetwork ProvisioningNetwork Inventory ManagementNetwork Data Managementapproach gVOIP solutionsNetwork convergence (e.g. Fixed, Mobile)Service convergence (e.g. DVB-H, IPTV)

Key Projects Key Facts Key Evolution

Performance ManagementTraffic Data Masking for Privacy purposesNetwork Discovery and Reconciliation

Key Projects

State of the art NNEML platform deliveredAdvanced and Open technologies applied to common Network Management principles

Key Facts

Virtualization of Switched and Packet NTWsProbes integration in multienvironment

Key Evolution

Quality data traffic correlation and reportingQoS managementNNEML

Etherogeneus networks managedVirtual network view

Discovery and reconciliation based on NNEML approach

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Page 6: BUSINESS & OPERATION SUPPORT SERVICE FOR TELCO …Serviceconvergence (e g DVB -H IPTV) SOA & Integration Architecture Supporting systems for service providers Billing & Rating Revenue

Contact

www reply [email protected]

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