Business Process - Singapore Client

The information contained in these diagrams are the suggested workflows that Client Singapore is consider implementing. Not all workflows need to be implemented as part of the first phase, AAF requires the setup

and use of the “System” workflows only. Ambit Asset Finance’s “System” workflows, include; Contract, Contract Credit, Credit Line, Restructure and Termination State. The approach presented here uses these

“System” workflow states without any changes to their names.

The other workflows noted in this document capture business processes that Client controls manually today . Client will need to review the proposed workflows to determine which of their manual processes they wish

to automate in phase one.

The diagrams were created using information contained in the Requirement Scoping Document.

Complete details on the meaning for all proposed workflow states is captured in a separate document titled Client Workflow Setup. A sample of the information contained in this document is presented below. This

example contains the name of the workflow state and what it means for a contract to be in that state.

AAF has three types of workflows,

1. Required workflows triggered by an event in the system to track the status of a process and used to manage a business process

2. Optional workflows that can be triggered by a system event to manage a business process

3. Manual start workflows to manage a business process

Suggested WorkflowsPrepared for Client

SingaporebAMBIT ASSET FINANCEb ww SUNGARD

®

Contract Workflow

State Name What it means to be in this State

Indicative

Customer has asked for a quote We are calculating a quote We have given the customer some verbal numbers

Firm

Customer likes the quote and wants to proceed We ask for additional items we needed to complete prescreen check We are following up for items to present to Sales Management

Accepted

Customer has supplied the requested information and agrees with the price in the quote The sales manager has approved and we can give a printed quote from the system and that credit department can review the contract (if a new party see New Direct Customer workflow)

Awaiting Documents

Credit has approved the Contract Credit workflow (if a new Direct Customer credit will be approving the credit line) and the s ales person and contract department are preparing the documents need to be prepared for delivery to the customer (Credit Line is ready to be taken down if required)

Documented The sales person has received the approved documents from Sales Manager and has delivered the documents to the customer and will following for them

Received Review Signed documents are back in -house and are being reviewed by sales, contract department, credit and operations

Received Complete The contracts have been reviewed and approved

Received Incomplete The documents are not complete and or something else is needed from the prospect and sales is following up

Finalized

All documents are in house Operations is waiting for confirmation that the unit(s) are delivered Once all items are received and complete operations will move to complete activated generating an approval task for the group president

Complete Activated Contract is active on the books

Lost We have been notified by the customer that they don't want to do the d eal prior to Received Complete

End Lost Deal closed and paperwork filed away

Rejected We have decided not to do the deal

Never Completed Deal is lost after reaching Received Complete

Contract Credit Workflow

State Name What it means to be in this State

Pending Details Sales is setting up a new contract on the system

Decision Pending The sales manager and sales department head have approved the details Credit analyst is reviewing the contract

Referral Credit Manager is reviewing the contract

Approved The contract has been approved by credit

Approved Conditional The contract has been approved by credit with conditions

Declined The contract has been declined

End-Declined

May, 2013

Version Notes

Version 1.5 – this is baseline workflow to-do lists, based on what was shared with

SunGard between 19, April 2013 and 2 May, 2013 The tasks/to-do items shown are for

reference purposes only. The Contract and Contract Credit workflow to-do list may yet

need to be cloned to support the different business lines.

Overview of Origination Workflows By Department (Note: Department Names Need to be Updated)

Sa

les / S

ale

s

Su

pp

ort

Sa

les M

an

ag

er

Cre

dit

Op

era

tio

ns

Cre

dit

Ma

na

ge

rC

on

tra

cts

Syste

m

Yes

DocumentedReceived

IncompleteLost

Finalized

Accepted

Awaiting Documentation

Received Review

Complete Activated

ExpiredFirm

Received Complete

Indicative

Never Completed

End-Expired End-LostEnd-Never Completed

Approval Task

Pending Details

ApprovedApproved

ConditionalDecision Pending

Referral

Declined End Declined

Approval Task

Yes

Workflow

Stops Until

Contract Credit

is Approved

Contract Credit Workflow

Contract WorkflowK

ey This is for illustrative purposes only, it documents the typical relationship between

the Contract and Contract Credit Workflows and related approval rules.

Rejected

bAMBIT ASSET FINANCEb ww SUNGARD®

Positive

Alternate

Transition WF

Transition WF

Yes

Transition On Entry

Initiate Approval

1-Processing >=6%

2-Processing <6% Approval Rule Rejected End-Rejected

Approved

No

Yes

Transition WF

Sales Contract Approval Workflow

Can be multiple approvals.

Confirmation pop-up will appear to confirm

start date

Controlled by System Setting

Typically used before contact

has been signed by the lessee

Typically used after contact has been signed by

the lessee


Overview of Origination Workflows By Workflow G

IRO

Con

tra

ct

Cre

dit

Sa

les A

pp

rova

lC

on

tra

ct


Prepared for Client

Singapore

YesDocumented

Received IncompleteLost

FinalizedAcceptedAwaiting

Documentation Received Review

Complete Activated

Expired

Firm Received Complete

Indicative

Never Completed

End-Expired End-LostEnd-Never Completed

Approval Task

Rejected

Initiate Approval Rate Approved1-Processing

>+6%

2-Processing <6%

Rejected

Approval Task

Approval Task

End - Rejected

Pending Details Approved Approved Conditional

Decision Pending Referral Declined End DeclinedApproval Task

Approval Task

Ready for Disbursement

Prepare PaymentDisbursement

AuthorizedEnd - Disbursed

Disbursement Not Required

Approval Rule

No

YesGIRO Requested GIRO Approved

End- GIRO Approved

GIRO RejectedEnd – GIRO

Rejected

Pa

ym

en

t D

isb

urs

em

en

t

Overview of New Party (Direct Customer, Vendor, Guarantor) and Credit Line Workflows

Syste

mC

red

it M

an

ge

rC

red

itS

ale

sS

ale

s M

an

ag

er

On Credit Hold

New Party

Approved Party

Approval Task

Yes

Proposed

Approved On HoldExpired

Yes

Approval Task

If Approved Set

Initial Credit Line

New PartyCredit Line WorkflowK

ey This is for illustrative purposes only, it documents the typical relationship between the New Party

(Direct Customer, Vendor or Guarantor) and the Credit Line Workflows and related approval rules.


Credit Review

Declined

Positive

Alternate

Prepared for Client

Singapore



Origination Workflows - Contract Workflow DefaultT

asks

Sta

tes

On

En

try/E

xit

Off

Syste

m

Yes

On EntryOn Entry

Documented

1 - Sales - Get all of the correct documents

Received Incomplete

1 - Sales support - (Order the asset if necessary)- Set up purchase invoice

2 - Confirm insurance

3 - File with government if

required

1 - Sales deliver the contract to

customer

2 - Sales brings signed contracts

from the customer including the sales

contract for the supplier

All Contracts Start Here

Lost

FinalizedAcceptedAwaiting

Documentation Received Review

Complete Activated

1 - Sales Support - reviews and make sure no changes

2 - Contract department -

reviews and make sure no changes

3 - Credit Manager - reviews the

contract

4 - Operation manager reviews

the contract

Expired

Firm Received Complete

Indicative

Never Completed

1 - Sales will Prepare the documents

2 - Contract

department will review the document

3 - Sales Manager places official seal

on contract

4 - Optional - Take down the credit line if required

(System Setting)

End-Expired End-Lost

1 - Sales Sup - Payment schedule

2 - Inspection Dept. - Inspect

3 – Sales Sup -Confirm Insurance

4 – Sales Sup - Confirm

registration

5 - Sales Sup - Activate the lease

6 - Pay the vendor

TBD – if Client decides to use

Quote Expiration a task to let sales know the quote

has expired will be added

End-Never Completed

Approval Task

Contract Workflow Context = Contract

1 - Enter required information to be able to produce a

quote

2 - Verbally present a quote to

the prospect

No Tasks – Credit begins review

work

Contract will move forward when

approved.

1 - Ask prospect for required information

2 - Follow-up with prospect for all

requested information

3 - Confirm Insurance Client or

Customer providing

Transition When

Contract Credit is

Approved


Rejected

Transition if Contract Credit is Declined

1- Enter Reason Lost Code

1- Enter Reason Lost Code

No interfaces for this workflow have been identifiedNote: This is the default To-Do List and other To-Do List need to

be documented.

Prepared for Client

Singapore

Notes: Tasks are sample tasks in this version, Client will

need to identify appropriate tasks for this workflow

On Entry Start

Payment Disbursement

Start Sakes Contract Approval

On Entry

Transition if Sales

Contract Approval

End-Rejected

Key

Transitions =Skipped in Interface

State No UsedSet by Interface or

other Workflow

Positive

Alternate

Relationship Mgrs Credit Officer

Ops Manager

Group President

Relationship Ofcr

Sales Dept Mgr

Credit Manager

Ops Officers

Client Japan

Multiple Departments or

ApprovalsCollections Mgr

Collections Officer Admin Officers

Admin Managers

Note system needs to be set to not progress until Credit State = Approved

Could be multiple approvals based on

Limits

Controlled by System Setting

Contract resets on financial changes

Note

Origination Workflows – Sales Contract Approval T

asks

Sta

tes

On

En

try/E

xit

Off

Syste

m

Initiate ApprovalRate Approved

>=6%

Sales Contract Approval, Context = Contract

Starts when Contract

State exits Firm

On Entry

1-Processing >=6%

2-Processing <6%

Rejected

1 – Rate rejected review and

resubmit or move to End Rejected

1 – Review rate and approve

1 – Review rate and approve

Approval Task


Move Contract

Credit WF State To Pending Decision

On Entry

Approval Task

No interfaces for this workflow have been identified

Prepared for Client

Singapore

Note: This is the default To-Do List and other To-Do List need to

be documented. Notes: Tasks are sample tasks in this version, Client will


1 – Document reason for rate

2 – Move to correct WF State

End - Rejected

Move Contract WF

to Lost

On Entry

Rate Approved <6%

On Entry

Key



other Workflow

Positive

Alternate


Ops Manager

Group President

Relationship Ofcr

Sales Dept Mgr

Credit Manager

Ops Officers

Client Japan




Admin Managers

Dual Approval Task

Note

Origination Workflows - Contract Credit DefaultT

asks

Sta

tes

On

En

try/E

xit

Off

Syste

m

1 - Document conditions and

notify sales

2 - If required set up a credit line

Pending Details Approved Approved Conditional

Contract Credit Workflow, Context = Contract

All contracts start here

On Entry

Decision Pending Referral Declined End Declined

1 - Notify the sales department it has

been declined

2 - Enter reason declined

1 - Review all of the documents provided and

make sure that everything has been supplied,

make a recommendation on approval/reject

1 - Review the document package

and make a decision and move

to appropriate state

1 - If required set up a credit line

Move Contract WF

State to Rejected

On Entry

Approval Task


Move Contract WF

State to Awaiting

Documents

On Entry

Approval Task


Prepared for Client

Singapore

Note: This is the default To-Do List and other To-Do List need to

be documented. Notes: Tasks are sample tasks in this version, Client will


Transitions when Sales

Contract Approval

enters Approved

Key



other Workflow

Positive

Alternate


Ops Manager

Group President

Relationship Ofcr

Sales Dept Mgr

Credit Manager

Ops Officers

Client Japan




Admin Managers


limits

Contract resets to on

financial changes

Note

Origination Workflows - Contract Credit, Credit LineT

asks

Sta

tes

On

En

try/E

xit

Off

Syste

m

Credit Line Review Due

End - Credit Line Review

Credit Line Review Workflow, Context = Credit Line

Starts when Credit Line

Review Process Runs

On Entry

1 – Line ready for review



Proposed Approved On Hold Expired

Starts when Credit Line is

added

On Entry

YesApproval Task

1 - Line has expired

Based on Date Set on Line

Credit Line Workflow, Context = Credit Line

Prepared for Client

Singapore



Key



other Workflow

Positive

Alternate


Ops Manager

Group President

Relationship Ofcr

Sales Dept Mgr

Credit Manager

Ops Officers

Client Japan




Admin Managers


limits

Note

Origination Workflows – Payment DisbursementT

asks

Sta

tes

On

En

try/E

xit

Off

Syste

mbAMBIT ASSET FINANCEb ww SUNGARD

®

Ready for Disbursement

Prepare PaymentDisbursement

AuthorizedEnd - Disbursed

Starts when Contract enters

Complete Activated

On Entry

Payment Disbursement Workflow, Context = Contract

Prepared for Client

Singapore



Disbursement Not Required

Approval Rule

No

Yes

Key



other Workflow

Positive

Alternate


Ops Manager

Group President

Relationship Ofcr

Sales Dept Mgr

Credit Manager

Ops Officers

Client Japan




Admin Managers


limits

Note

Origination Workflows – GIRO DDA SetupT

asks

Sta

tes

On

En

try/E

xit

Off

Syste

mbAMBIT ASSET FINANCEb ww SUNGARD

®

GIRO Requested GIRO Approved

Starts manually as

needed

GIRO DDA Setup Workflow, Context = Contract

Prepared for Client

Singapore



1 – GIRO ready for setup

2 – Bank Code3 – Branch Code

4 – Account #5 – Account Name5 – Follow-up for

confirmation

End- GIRO Approved

GIRO RejectedEnd – GIRO

Rejected

1 – Enter reject reason

2 – Set reject letter

1 – Send approval letter

2 – Set up in AAF

Key



other Workflow

Positive

Alternate


Ops Manager

Group President

Relationship Ofcr

Sales Dept Mgr

Credit Manager

Ops Officers

Client Japan




Admin Managers Note

Origination Workflows – New Direct Customer Party, New Vendor T

asks

Sta

tes

On

En

try/E

xit

Off

Syste

m

1 - A new Vendor is ready for review

No

On Credit Hold Rejected Vendor On Credit Hold

New Direct Customer New Vendor Approval Task

Rejected Direct Customer

Auto Start When New Party added

as Direct Customer

Auto Start When New

Party is added as

Dealer

New Direct Customer, Context = Party New Vendor(Dealer), Context = Party

Approval Task

No

1 - New Direct Customer has

been added to the system and ready

for review

Notification “On Credit

Hold”

Notification “On Credit

Hold”

Approved VendorYes

1 - Notify the Vendor we don't

want to do business with

them

Approved Direct Customer

Yes

1 - Notify customer that we have

decided not to do business with

them


Credit Review New Vendor

Credit Review New Direct Customer

1 - Set Credit Line if required (Optional)

1 - Review recommendation from the analysts

1 - Review recommendation from the analysts

1 - Notify customer that they are on credit hold until

further notice and we have decided not accept any

new business from them

1 - Set up credit line if required

(Optional)

1 - Notify vendor that they are on credit hold until

further notice and we have decided not accept any

new business from them

No interfaces for this workflow have been identifiedNo interfaces for this workflow have been identified

Prepared for Client

Singapore



Key



other Workflow

Positive

Alternate


Ops Manager

Group President

Relationship Ofcr

Sales Dept Mgr

Credit Manager

Ops Officers

Client Japan




Admin Managers Note

Contract Servicing Workflows – Restructures T

asks

Sta

tes

On

En

try/E

xit

Off

Syste

m

1 - If customer has to sign a new

document prepare it now

1 - Review the documents and make sure they are complete

Restructure Workflow 1, Context = Contract

1 - Follow-up for documents if

required

1 - Check that all items are completed

1 - Review Change

1 - Follow-up for missing

documents

Yes

No No

Yes

Approval TaskComplete Activated

FinalizedApproval Task Finalized Received Complete

Awaiting Documentation

Received Incomplete

Complete ActivatedDocumented Documented Received Review

Complete Activated

1 - Review and approve the

changes

1 - Document Reason for

Change

Restructure Workflow 3,Restructure Workflow 2, Context = Contract

Starts on Complex

Restructure

Starts on Basic

Restructure

Starts on Basic

Restructure

Prepared for Client

China Ltd.bAMBIT ASSET FINANCEb ww SUNGARD

®

Financial Restructure – Post Activation

No interfaces for these workflows have been identified



Non - Financial Restructure – Post Activation (need to chose one option)

Key



other Workflow

Positive

Alternate


Ops Manager

Group President

Relationship Ofcr

Sales Dept Mgr

Credit Manager

Ops Officers

Client Japan




Admin Managers

Contract Change has to be requested and approved before

a restructure starts

This is a process to reverse a restructure if

needed

Note

Contract Servicing Workflows – Termination Quote, Early Termination

Ta

sks

Sta

tes

On

En

try/E

xit

Off

Syste

m

Termination, Context = Termination

Contra StartedExpired Rejected

Accepted Quoted Reversed

Auto Start on Termination

Quote

Early Termination Quote Context = Contract

1 - Review quote and if approved

move to Awaiting ET Quote Document

1- Prepare quote document and present to the

customer

Pending Document

Customer Reviewing

Early Termination Quoted

Yes

Auto Start on Termination

Quote


Start Early Termination

WF

On Save

Approval Task

No

Customer Accepted

Customer Rejected

Quote Expired

When Quote Expires Set

State

On Entry Transition ET

to Expired

1 - Follow-up with the customer for

their decision

1 - Communicate customer's

decision and document as

necessary

1 – Customer Rejected create

new quote if necessary

1 - Quote in the system has

expired create new quote if necessary

No interfaces for this workflow have been identified No interfaces for this workflow have been identified

Prepared for Client

Singapore



Key



other Workflow

Positive

Alternate


Ops Manager

Group President

Relationship Ofcr

Sales Dept Mgr

Credit Manager

Ops Officers

Client Japan




Admin Managers Note

Contract Servicing Workflow Intercept T

asks

Sta

tes

On

En

try/E

xit

Off

Syste

m

Intercept Context = Contract

1 - Document reason

Interception denied

1 - Review request for early

interception

2 - If you approve move to Approved state if not move to

Interception Denied

1 -Interception has been approved.

Perform the interception in the

system

Interception Denied

Contract Interception

Recommended

Interception Approved

Contract Interception Under

Review

Manual Start as Needed

End - Interception

End - Interception Denied

1 - Document the reason this

contract should be intercepted prior to

the normal automatic process

Interception Completed on

System

1 - Notify appropriate party interception has been completed

Approval Rule Yes


Used to stop payments from being applied


This could be replaced with a Custom Action to request that this is done on

the system. The Custom Action would offer a place to capture the reason Could also be used for

Manual Suspension

Prepared for Client

Singapore



Key



other Workflow

Positive

Alternate


Ops Manager

Group President

Relationship Ofcr

Sales Dept Mgr

Credit Manager

Ops Officers

Client Japan




Admin Managers

Note: The system has an Approval Rule

for performing a Interception

Note

Contract Servicing Workflow Write-Off RequestT

asks

Sta

tes

On

En

try/E

xit

Off

Syste

m

Write-Off Request, Context = Contract

1 - Document reason write-off

denied

1 - Review a request for a write-

off

2 - If approved move to the next state, if not move to End - Write-Off

Process

1 -Write-Off has been approved.

Perform the Write-Off in the system

Write-Off Request Denied

Write-Off is Recommended

Write-Off is Approved

Write-Off Recommendation is Under Review

Manual Start as Needed

End - Write-Off Process

End – Write-Off Denied

1 - Document the reason a write-off

is being recommended

Write-Off has been Completed on

System

1 - Notify appropriate party

Write-Off has been completed

Approval Rule



This could be replaced with a Custom Action to request that this is done on

the system. The Custom Action would offer a place to capture the reason

Prepared for Client

Singapore



Key



other Workflow

Positive

Alternate


Ops Manager

Group President

Relationship Ofcr

Sales Dept Mgr

Credit Manager

Ops Officers

Client Japan




Admin Managers

Note: The system has an Approval Rule for performing

a write-off

Note

Contract Servicing Workflows – Insurance and Insurance ClaimO

ff S

yste

mT

asks

Sta

tes

On

En

try/E

xit

1 - Notify customer1 - Notify insurance company

1 - Get details on damage and file

claim

1 - Follow-up with insurance

company for payment

Insurance Claim, Context = Contract

Claim Settled

Claim Denied

Damage Reported Claim Pending

Claim Withdrawn End Withdrawn

End Denied

Start Manually As

Needed


End Settled

1 - Make any adjusts and follow with the customer for any shortages


Prepared for Client

Singapore



Key



other Workflow

Positive

Alternate


Ops Manager

Group President

Relationship Ofcr

Sales Dept Mgr

Credit Manager

Ops Officers

Client Japan




Admin Managers Note

Contract Servicing Workflows – Insurance Claim, BankruptcyT

asks

Sta

tes

On

En

try/E

xit

Off

Syste

m

Bankruptcy, Context = Party

1- Complete the bankruptcy

paperwork as required by the

court

2 - Deliver the paperwork to the

court

3 - Optional Task - Recommend Interception/Suspension

1 - Follow-up on the status of the

proceeding

2 - Confirm that the bankruptcy has

been dismissed

3 - Optional Task - Restructure the

payment schedule per the court's

instructions

4 - Optional Task - Start Write-Off Request WF in

needed

1 - Follow-up to confirm that the

court has received the paperwork

Bankruptcy Filing

Confirmed

Bankruptcy Reported

End Bankruptcy

Bankruptcy Filing Sent

Start Manually As

Needed

Bankruptcy Filing Confirmed

Bankruptcy Reported

End Bankruptcy Bankruptcy Filing

Sent

Start On Entry

Bankruptcy Start

On Entry Transition

Bankruptcy Status

On Entry Transition

Bankruptcy Status

On Entry Transition

Bankruptcy Status

Transition On Entry of

Bankruptcy Status


Bankruptcy Status


Bankruptcy Status

No Tasks – for this workflow it has been set up to provide Notification messages only

Notification messages will appear on both workflows; Contract and Party

Message for State #1 – Bankruptcy Reported

Message for State #2 – Bankruptcy Paperwork Filed with the Court

Message for State #3 Bankruptcy Filing Confirmed with the Court

Message for State #4 – Bankruptcy Discharged

Bankruptcy, Context = Contract


On Entry Transition

Bankruptcy Status


Prepared for Client

Singapore



Key



other Workflow

Positive

Alternate


Ops Manager

Group President

Relationship Ofcr

Sales Dept Mgr

Credit Manager

Ops Officers

Client Japan




Admin Managers Note

Contract Servicing Workflows – Legal ActionT

asks

Sta

tes

On

En

try/E

xit

Off

Syste

m

Legal Action, Context = Contract

1 - Document why you are

recommending legal action

2 - Review Recommendation

1 - Report outcome of legal

action as necessary

2- Optional Task - Start Write-off Request WF in

necessary

1 - Assign to appropriate 3rd party for action


3- Follow-up with 3rd party

4 - Confirm legal action is complete

Legal Action Completed

Legal Action Recommended

End Legal Action Legal Action Filed

Start Manually As

Needed

Legal Action Completed

End Legal Action Legal Action Filed

On Entry Transition

Legal Status

On Entry Transition

Legal Status

On Entry Transition

Legal Status

Transition On Entry of Legal

Status


Status


Status

Legal Action Status, Context = Party

Approval Rule

Legal Action Denied End – Legal Action

Denied




Message for State #1 – Legal Action Started

Message for State #2 – Legal Action Completed

Message for State #3 Legal Action was taken on this Party/Contract


Prepared for Client

Singapore



Key



other Workflow

Positive

Alternate


Ops Manager

Group President

Relationship Ofcr

Sales Dept Mgr

Credit Manager

Ops Officers

Client Japan




Admin Managers Note

Contract Servicing Workflows – Repossession ActionT

asks

Sta

tes

On

En

try/E

xit

Off

Syste

m

Repossession Action, Context = Contract

1 - Document why you are

recommending Repossession

action

2 - Review Recommendation

1 - Report outcome of

Repossession action as necessary

2- Optional Task - Start Write-off Request WF in

necessary

1 - Assign to appropriate 3rd party for action


3- Follow-up with 3rd party

4 - Confirm Repossession

action is complete

Repossession Action Completed

Repossession Action

Recommended

End Repossession

Action Repossession

Action Filed

Start Manually As

Needed

Repossession Action Completed

End Repossession

Action

Repossession Action Filed

On Entry Transition

Repossession Status

On Entry Transition

Repossession Status

On Entry Transition

Repossession Status


Repossession Status


Repossession Status


Repossession Status

Repossession Action Status, Context = Party

Approval Rule

Repossession Action Denied

End – Repossession Action Denied




Message for State #1 – Repossession Action Started

Message for State #2 – Repossession Action Completed

Message for State #3 Repossession Action was taken on this Party/Contract


Prepared for Client

Singapore



Key



other Workflow

Positive

Alternate


Ops Manager

Group President

Relationship Ofcr

Sales Dept Mgr

Credit Manager

Ops Officers

Client Japan




Admin Managers Note

Contract Servicing Workflows – MaturityT

asks

Sta

tes

On

En

try/E

xit

Off

Syste

m

Maturity Operating Lease, Context = Contract

1 - Contact the customer and discuss their

options

2 - Note option selected and move to the appropriate

workflow state

1 - Set up appropriate

renewal options on the lease - when

complete move to End - Maturity

Processing

1 - Set up sale contract to customer

2 - Follow for payment - when

paid move to End - Maturity

Processing

Contract Approaching End

of Term

Customer to Renew Lease

Customer to Purchase

Start with End of Term

Notification Event

Maturity Finance Lease, Context = Contract

Customer to Return the Asset

1 - Supply return instructions - when returned move to

End - Maturity Processing

2 - Optional is vendor is

purchasing set up sale contract to vendor - when


Processing


End – Maturity

1 - Ensure final payment has been

made

1 - Authorize release of title if

required

Contract Approaching End

of Term

Contract Matured - Paid in Full

Start with End of Term

Notification Event

Customer to Return the Asset

1 - Supply return instructions - when returned move to

End - Maturity Processing

2 - Optional is vendor is

purchasing set up sale contract to vendor - when


Processing

End – Maturity

No interfaces for this workflow have been identified No interfaces for this workflow have been identified

Prepared for Client

Singapore



Key



other Workflow

Positive

Alternate


Ops Manager

Group President

Relationship Ofcr

Sales Dept Mgr

Credit Manager

Ops Officers

Client Japan




Admin Managers Note