business TODAY’S RESOURCE FOR THE BUSY CREDIT ... · TODAY’S RESOURCE FOR THE BUSY CREDIT PROFESSIONALcredit pro ... Helping to Protect Your Assets ... BUSINESS CREDIT PRO 3 FEBRUARY

AFFILIATED WITH THE NATIONAL ASSOCIATION OF CREDIT MANAGEMENT VOL. 110 NO. 2 February 2009

businesscreditproT O D A Y ’ S R E S O U R C E F O R T H E B U S Y C R E D I T P R O F E S S I O N A L

februarysuperdays

SECURING YOUR ASSETS FROM DAY ONENACM Houston: Helping to Protect Your Assets

The First Steps in Protecting Your Assets It is important for companies to have a process in place on the front end when deciding to extend credit. Are you aware of the security devices needed to protect your assets? If not, you will not want to miss this February Super Days event on Tuesday, the 17th, and Wednesday, the 18th. This meeting will cover the necessary steps that need to be taken to secure you and your company by use of credit applications and personal guaran-tees. Our speaker will be Ronnie Archer, CCE of Dunn Enter-prises, Inc. You don’t want to miss this meeting!

Time: 11:30am • Dates: February 17 & 18

Cost: $26 per person; $31 for walk-ins

Lunch will be Smothered Pork Chops. For more information, please contact: LaQ’iana Lewis Phone: 281-228-6100:1318 Email: [email protected]

Save the Date – Back by Popular Demand!

Be sure to mark the afternoon of Monday, April 27th on your calendar; we will be returning to Tour 18 for the Annual Golf Scramble.

insidePreview 2 What Do Your Membership Dues Cover?

2 Flash Poll

3 December Olympians

3 December New Members

3 Olympian Spotlight: Charley Paup, CCE

4 Be an Olympian!

5 What’s Coming Up???

6 Spotlighting the Advertising Media Group: Tiffany Rather

6 National Groups Calendar

7 Credit Manager’s Index

7 Profi ling a Leader: Jeff Jones

8 February/March Education

9 2008 Holiday Gala

10 2009 Education Calendar At-a-Glance

11 Super Days and February Calendars

12 2009 Educational Calendar

B U S I N E S S C R E D I T P R O 2 F E B R U A R Y 2 0 0 9

businesscreditpro NACM Houston10887 Wilcrest

P.O. Box 721348Houston, TX 77272-1348www.nacmsouthtexas.org

Phone/Fax

Business Offi ces 281-228-6100/6122Accounting 281-228-6100/6151Adjustment Bureau 281-228-6100/6122Industry Credit Groups 281-228-6100/6123Collections 281-228-6100/6122Credit Reporting 281-228-6100/6120Sales 281-228-6100/6151

Offi cers and Directors

ChairmanEd Baldwin, CCE 713-221-2646 Wesco Distribution Inc.

First Vice ChairmanCharley Paup, CCE 713-937-0600 ACT Pipe & Supply Inc.

Second Vice ChairmanGary White, CCE 713-423-1814 Waste Management of Texas, Inc.

TreasurerChris Myers 713-355-8100 Credit Alternatives, LLC

PresidentKathleen Quill, CAE, CBA 281-228-6100 NACM Houston

National DirectorChris Myers 713-355-8100 Credit Alternatives, LLC

DirectorsSkip Kline 281-210-2703 Frontier Materials Concrete, LLC

Charles Dunlap 713-614-3199 Dunlap Consulting

John Herberger, Esq. 281-920-4700 JD Herberger & Associates

Brenda Keener 713-847-1827 Gulf & Basco LP

Carol Zingelmann, CCE 281-855-6212 Baker Hughes

Pre Moss Jr. 281-285-1962 Schlumberger Technology Corporation

Carolyn Pavlovsky, CCE 713-986-8320 Tyco Values & Controls, LP

Chair EmeritusRosalind Turner 281-854-1909 Royal Baths Manufacturing Co. Ltd.

Corporate CounselCarl Doré Jr., Attorney at Law 281-829-1555 Doré & Associates, Attorneys, PC

What Do Your Membership Dues Cover?

The dues that your company pays to NACM Houston support the member services, benefi ts, programs and products that you and your colleagues feel are important to the business-to-business credit profession.

• Your dues dollars help to insure that educational programs, in the form of full- and half-day topic-specifi c programs as well as semester-long professional certifi cation classes, are available for you.

• Membership dues also help to pay for networking opportunities so that you can meet and interface with other credit professionals, building a level of trust when exchanging credit information.

• Legislative representation in Washington, DC and Austin, and the monitoring of issues that impact the business-to-business credit profession are partially paid for by your dues.

Your company’s membership in NACM-National is paid for by your membership dues and includes a subscription to Business Credit magazine, free access to the NACM Resource Library and much, much more.

3

14

17

1

44%

28%

22%

6%

Not Sure

1996

1980

2008

Franklin National Bank

Penn Central Railroad

Fannie Mae/Freddie Mac

72%

22%

6%

53%

12%

29%

6%

How many bailouts have occurred in the U.S.?

44% of poll participants answered that there were 3 bailouts.28% answered 14.22% answered 17.6% answered 1.

Answer: 14*

*Survey was taken before the bailout of Chrysler/GM at the end of 2008, which now puts the number of U.S. bailouts at 15.

Which was the fi rst bailout in the U.S.?

6% of poll participants answered Franklin National Bank.22% answered Penn Central Railroad.72% answered Fannie Mae/Freddie Mac.

Answer: Penn Central Railroad

In what year did Bear Stearns receive a bailout?

6% of poll participants answered “Not Sure.”12% answered 1996.29% answered 1980.53% answered 2008.

Answer: 2008

Flash Poll


Your Business Credit Trade Association dedicated to improving the performance

of today’s business credit community.

DirectoryNACM Houston10887 Wilcrest

P.O. Box 721348Houston, TX 77272-1348www.nacmsouthtexas.org

Main Phone Number 281-228-6100Toll Free 866-252-NACMMain Fax 281-228-6122Industry Credit Groups Fax 281-228-6123

Staff Extensions

AccountingVice President of Finance & Administration, Bernard Forde 1450

AdministrationPresident, Kathleen Quill, CAE, CBA 1400Vice President, Michele Hamby 1360Executive Assistant, Rosie Prosser 1405

Education 1200

Industry Credit GroupsSr. Groups Manager, Deana Gardner 1300 Local Groups Manager, LaQ’iana Lewis 1318

Membership Manager, Ellen Neuwirth-Hirsch 1317

Legislative IssuesPresident, Kathleen Quill, CAE, CBA 1400

NACM Houston Business Credit Services

Main Phone Number 281-228-6100Adjustments & Workouts 281-228-6100Collections 281-228-6100Credit Reports 281-228-6100Sales 281-228-6100Toll Free 866-252-NACMRemote Access 281-228-6142Credit Reporting Fax 281-228-6121Collections Fax 281-228-6122Sales Fax 281-228-6151

Staff Extensions

Collections Manager, Frank Edmond 1430 Distressed Business Services Int’l Government AffairsManager, Robert H. Davis 1370

Credit InterchangeManager, Steve Krischke 1480Interchange Supervisor, Wanda Love 1341Special Reports, Deidre Henry 1350

Sales & Services Manager, Byron McKinney 1465

Both NACM-Houston and NACM Business Credit Services exist for and because of you. Any questions or specifi c needs are not just welcome,

but the reason we are here. Please call us.

December New Members

CSG Systems, Inc.

Lazertone

MetroBank, NA

Wachovia Treasury Services

CPSO Management Group

Texas Contract Floors, Inc.

Olympian Spotlight

Charley Paup, CCE The Olympian Club is an exclusive club for NACM

Houston members who help recruit new member

companies to the association. Olympian Club

members are awarded prizes at our annual

meeting, escalating in value, based on the number

of new members recruited and are recognized in

Business Credit Pro and our Mid-Month Mailer.

Charley Paup, CCE is the VP Finance, IT and Risk

Management at ACT Pipe & Supply and is known

at NACM for his commitment to membership and

to the education of credit professionals. He also

currently serves on the NACM Board of Directors

as the First Vice Chairman and is a member of the Plumbing Supply, Contractors

Supply and Texas Statewide Construction Industry Credit Groups.

Charley grew up in St. Petersburg, Florida and is a graduate of the University of South

Florida. He began his career in banking in 1970, working his way up from outside

collections to Credit Manager of Commercial Banking. While based in Florida, Charley

was a member of NACM Tampa and served on its Board of Directors. Charley also

spent time in the Dallas area working as the VP of Credit, Risk Management and

Human Resources for Metl Span for eight years.

Throughout his career, Charley has served on the Board of several NACM organiza-

tions, has chaired numerous industry credit groups and has been extremely active in

pursuing his and others’ education in fi nancial management through NACM,

including encouraging his own employees to pursue professional certifi cation and

presenting seminars for NACM Houston members. His commitment to the exchange

of credit information and to professional education has resulted in his recruiting

numerous members to NACM. Says Charley, “Never underestimate the power of

learning; it fuels the soul. I believe one’s ambition to experience new horizons and

gain an overall perspective in life of one’s self and their surroundings can be a life

changing event — especially for you.”

December Olympians

Mark Waldenmaier 1.0

Mike Daugherty 1.0

Charley Paup, CCE 1.0


Contest Dates: Now thru May 31, 2009Prizes Awarded at Annual Meeting

Earn 1 point for every company you refer that joins NACM Houston as a new member.

Earn 0.2 points for every referral that becomes an associate member.

You will even earn points for referring new associate members at your own company!

Olympian Club Membership

• Dive right in and join this prestigious club by earning at least 1 point.• Be publicly recognized for your efforts.• Be rewarded with prizes from a prize catalog.• The more points you earn, the better the prize level.

Gold PrizeHighest point total (minimum of 5 points) wins!Drawing in case of a tie.

Silver PrizeSecond-highest point total (minimum of 2 points) wins!Drawing in case of a tie.

Bronze PrizesFive prizes awarded by lottery drawing for qualifi ed referrals. Member’s name entered into lottery once for each referral. Better odds for more referrals!

Prizes

Gold$250 American Express Gift Card

Silver$100 American ExpressGift Card

Bronze5 Different Prizes

For more information contact:Ellen Neuwirth-HirschPhone: (281) 228-6117Fax: (281) 228-6123E-mail: [email protected]

Go for the Gold

Be an Olympian!Refer prospective members to NACM

and you could win the gold!

“It’s so easy to recruit members. NACM sells itself!”

– Lou Mulligan, CBF

Direct Hire – Temporary

Preview – Contract

Specialist in Staffi ng Credit

and Collections Professionals

Credit Alternatives1800 West Loop South, Suite 1050

Houston, Texas 77027(713) 355-8100

Fax - (713) 355-7475


what’scomingup???N A C M H O U S T O N F E B R U A R Y / M A R C H 2 0 0 9 E D U C A T I O N C A L E N D A R

DATE EVENT, PRESENTER TIME

Feb 2 Online Course Registration Opens for May Sessions of Accounting, Business Law and Credit LawFor more information, please contact the NACM Meetings Dept. at 410-740-5560.

Feb 9 Credit Risk Mitigation Techniques (Teleconference) 2:00–3:00pmPresenter: Buddy BakerFor more information, please contact NACM Meetings Dept. at 410-740-5560.

Feb 8 FCIB’s Export Regulations & Compliance Online CourseFor more information, please contact FCIB at 410-423-1840.

Feb 11 Exam Reviews 11:30am-1:00pmPresenter: Ronnie Archer, CCE • NACM Houston Conference CenterThis session is designed for those people who are registered to take the March CBA or CBF exams. For more information, please contact NACM Houston Education Department at 281-228-6100:1200 or [email protected].

Feb11 FCIB New York International Round Table - The Harvard Club, New York, NYFor more information, please contact FCIB at 410-423-1840.

Feb 12 Oil, Gas & Mineral Liens 8:30-11:30amPresenter: Carl Dorè, Esq., Dorè & Associates, Attorneys, PC • NACM Houston Conference CenterThis workshop will cover fi ling the lien affi davit, information available from the Texas Railroad Commission, common methods to attack or discredit a lien and the foreclosure process. A MUST for those companies doing business in the oil patch! For more information, please contact NACM Houston Education Department at 281-228-6100:1200 or [email protected].

Feb 13 Introduction to Financial Analysis 8:30am-4:30pmPresenter: Jim Shreve, FTD Resources • NACM Houston Conference CenterThis seminar is designed for those who require a more in-depth understanding of fi nancial/accounting terms, how to interpret key information from fi nancial statements and the process of performing a credit analysis. This workshop will provide participants an understanding of the accounting terms and principles deployed in fi nancial statements. Attendees gain a fi rm perspective of the analysis process and how to interpret fi nancial information. For more information, please contact NACM Houston Education Department at 281-228-6100:1200 or [email protected].

Feb 18 Liens and Bonds: A Practical Approach (Teleconference)Presenter: Greg Powelson, Mechanic’s Lien and Bond ServicesFor more information, please contact NACM Meetings Dept. at 410-740-5560.

Feb 23 Antitrust Issues (Teleconference)Presenter: Wanda Borges, Esq., Borges & Associates, LLPFor more information, please contact the NACM Meetings Dept. at 410-740-5560.

Mar 1-5 Intermediate Financial Statement AnalysisPresenter: George Schnupp, CCE • Columbia, MDFor more information, please contact the NACM Meetings Dept. at 410-740-5560.

Mar 4 What to Do When Your Customer Files Chapter 11 (Teleconference) 2:00–3:00pmPresenter: Mark Berman, Esq.For more information, please contact the NACM Meetings Dept. at 410-740-5560.

Mar 6 Tools of Financial Analysis 8:30am–4:30pmPresenter: Jim Shreve, FTD Resources • NACM Houston Conference CenterThis seminar is designed for those who have attended Introduction to Financial Analysis or attendees who need additional training in using the tools of analysis. Participants will learn how to use and interpret the tools of fi nancial analysis: Interpretive Analysis, Financial Ratios, Pro-Forma Statement Analysis and the Analysis of Cash Flow Statements. For more information, please contact NACM Houston Education Department at 281-228-6100:1200 or [email protected].

Mar 8 FCIB-MSU’s Foreign Exchange Management Online CourseFor more information, please contact FCIB at 410-423-1840.


what’scomingup???N A C M H O U S T O N F E B R U A R Y / M A R C H 2 0 0 9 E D U C A T I O N C A L E N D A R ( C O N T ’ D )

Mar 9 Nationwide Certifi cation (CBA/CBF/CCE) Exam Test DateNACM Houston Conference CenterFor more information, please contact the NACM Education Dept. at 410-740-5560.

Mar 10 Getting Paid in a Tough Economy 9:00am–4:00pmPresenter: Barry Elms “America’s Business Coach in Credit Management Skills” • NACM Houston Conference CenterTwo sessions in one, all geared toward getting you paid. Spend the morning learning how to deal with troubled companies: spot the signs of a company in fi nancial diffi culty before anyone else, understand the three most relevant bankruptcy chapters and how they work for you, get paid — even in a Chapter 7 liquidation, understand voidable preference and the rules for reclamation of goods. Spend the afternoon learning advanced collection and negotiation skills: learn how to control the outcome of all credit and collections interactions, deal with tough and unreasonable customers who are past due, establish the real facts when a customer claims to have “cash fl ow problems,” create equal value solutions to complex cash fl ow problems. Join us for this exciting seminar and become a more effective credit and collections negotiator. For more information, please contact NACM Houston Education Department at 281-228-6100:1200 or [email protected].

Mar 13 International Letters of Credit 8:30am–2:00pmPresenter: Cecil Carder, Wells Fargo HSBC Trade Bank NA• NACM Houston Conference CenterAre you an exporter? Learn the how, when & why of LCs, international risk mitigation, the role of incoterms, what to do when things go wrong, and much, much more! For more information, please contact NACM Houston Education Department at 281-228-6100:1200 or [email protected].

It’s so easy to register! Just call the Education Department at 281-228-6100:1200 or email [email protected]. Don’t hesitate to make your call today! Scholarships are available! CEU points are awarded for most classes!

NOTE: This is a tentative schedule. Dates, times and presenters on all scheduled events are subject to change. All events, excepting teleconferences, will be held at the NACM Houston Conference Center at 10887 Wilcrest Drive. www.nacmsouthtexas.org.

DATE EVENT, PRESENTER TIME

Spotlighting the Advertising Media Group

Chairman of the Advertising Media Group this year is Tiffany Rather, of KHCW-TV Channel 39. Tiffany graduated salutatorian from Kashmere High School. She received her Bachelor of Arts in Radio and Television and a minor in journalism from the University of Houston. Tiffany’s career in advertising after college started as a weekend DJ at KTEK-AM, a Houston Christian radio station. She left KTEK-AM after being offered the opportunity to work for Salem Communications, one of largest Christian based broadcasting entities in the United States. Her job titles varied at Salem from accountant, receptionist, board engineer, production assistant to traffi c manager. In March 1999, Tiffany left Salem Communica-tions and accepted a position with Univision Radio as a traffi c manager (KOVE-FM radio station). One year later, she was approached by the general manager of the company requesting that she take on more responsibility and asked her to become a vital member of Univision’s fi nance department handling

the fi nances for Univision’s six Houston radio stations, KPTY-FM, KLTN-FM, KOVE-FM, KQBU-AM, KTRX-AM and KLAT-AM. After more than 10 years in radio, she decided to explore the medium of television. In April 2006, KHCW-TV Channel 39 offered her a position. Being in broadcast media has given Tiffany the opportunity to grow as an individual.

For information on joining the Advertising Media group please contact LaQ’iana Lewis at localgroups@ nacmsouthtexas.org or 281-228-6100:1318.

National Groups Calendar 2009

DAY DATE GROUP CITY HOTEL/LOCATION

Wednesday March 11 CHEM Houston NACM Conference Center

Friday March 20 NWWEM San Antonio TBD

Sun-Tue April 26-28 TRMG New Orleans Loew’s Hotel

Wednesday June 10 CHEM Houston NACM Conference Center


Profi ling a Leader

Jeff JonesChairman, NACM/TRMG Leadership Council

Jeff Jones is presently the Chairman of the Transportation Revenue Management Group (TRMG) and will be completing his term at the end of the upcoming spring conference. The TRMG leadership council is comprised of all the chairs of the individual transportation groups as well as the immediate past chairman. This council is the steering committee for all the groups and provides direction and leadership for plan-ning and implementing the conferences held twice a year. The TRMG group also has as members companies who provide products and services to the transportation industry and support the networking activities of the group.

Jeff joined Watkins Motor Lines in December 1992 and has played many roles within its organization. In September 2006, Watkins Motor Lines, Inc. was purchased by FedEx Freight and rebranded as FedEx National LTL. Jeff currently has the role of Senior Manager of Credit and Collections and oversees Credit and Collections functions of FedEx Freight East, West and National. Jeff brought three years of retail management experience to Watkins and began as an A/R Representative. In June 1993, he became Accounts Receivable Supervisor and has since held managerial positions of increasing responsibility including Manager of Revenue Accounting, Manager of National Accounts Receivable and Business Analyst. During his time with Watkins, he has been involved in the implementation of new imaging systems, development of credit risk management techniques and integration of a risk-based collection approach. Jeff has attended Credit and Collections meetings and has been a member of the organization for 11 years.

Jeff’s dynamic leadership has enabled TRMG the opportunity to grow into a thriving and sought-after transportation group for the numerous modes of transportation represented. He has a bachelor’s degree in business administration from the University of South Florida and currently resides with his family in Harrison, Arkansas.

Five Great Programs

Check Guarantee Program

EFT Program: Bringing Your Bank to Your Desktop

Credit Card Acceptance Program

Customized Online Bill Pay

e-mmediateSM

... an electronic payment product

800-759-6786 • [email protected] • www.acmeft.net

7 9 5 5 N . W . 1 2 T H S T R E E T • S U I T E 3 0 0 • M I A M I , F L 3 3 1 2 6

ACM ... PAYMENT PROCESSING SOLUTIONS

We’ve changed our name. We’ve changed our logo. We’ve changed our address.

But what hasn’t changed are the services and programs we offer to enable you to achieve one critical goal …

Improve your credit department’s performance!

January 2009

The seasonally adjusted Credit Manager’s Index (CMI) fell 0.4% to a record low of 39.7 in January, its sixth

consecutive decline. All 30 components in the indexes are below the 50 level signaling economic contraction; 13 of them are even below 40, suggesting a powerful recession. “It was another grim report,” said Daniel North, chief economist with credit insurer Euler Hermes ACI, who evaluates the data and prepares the CMI report for NACM. “Similarly, much of the recent economic data has been worse than expected, suggesting that the economy’s decline may actually be accelerating,” he continued.

“There is some positive news however,” said North. “Over the past few months the indexes have been subject to dramatic, almost sickening declines, like the 11.7% drop in manufacturing sales last month. This month’s report seems almost sedate by comparison as the worst fall was only 4.4%. Some of the respon-dents actually had some good news to report this month. To fi nd out what the good news is, the full report here: http://web.nacm.org/cmi/cmi.asp.

Click here to view the entire CMI or sign up for updates. Don’t forget to make your mark each month! Participate in the monthly survey and help economists and other credit managers keep an eye on conditions and plan for the coming year in business.


February 23 • 8:30am-11:30am

INCOTERMS Presenter: Nadir Tayyab, Trade TechnologiesNACM Houston Conference CenterIf your company sells internationally, be sure to attend this workshop led by an expert in export documents. Topics covered include the purpose and scope of Incoterms, terms of sale versus payment terms, the terminology of international trade, which Incoterms to use and the associated costs,responsibility and obligations between seller and buyer, transfer of risk from seller to buyer and Incoterms and revenue recognition.

March 6 • 8:30am-4:30pm

TOOLS OF FINANCIAL ANALYSIS Presenter: Jim Shreve, FTD ResourcesNACM Houston Conference CenterThis seminar is designed for those who have attended Introduction to Financial Analysis or attendees who need additional training in using the tools of analysis. Participants will learn how to use and interpret the tools of fi nancial analysis: interpretive analysis, fi nancial ratios, pro-forma statement analysis and the analysis of cash fl ow statements.

March 10 • 9:00am-4:00pm

GETTING PAID IN A TOUGH ECONOMYPresenter: Barry Elms “America’s Business Coach in Credit Management Skills” NACM Houston Conference CenterTwo sessions in one, all geared toward getting you paid. Spend the morning learning how to deal with troubled companies: spot the signs of a company in fi nancial diffi culty before anyone else, understand the three most relevant bankruptcy chapters and how they work for you, get paid (even in a Chapter 7 liquidation), understand voidable preferences and the rules for reclamation of goods. Spend the afternoon learning advanced collection and negotiation skills: learn how to control the outcome of all credit and collections interactions, deal with tough and unreasonable customers who are past due, establish the real facts when a customer claims to have “cash fl ow problems,” create equal value solutions to complex cash fl ow problems. Join us for this exciting seminar and become a more effective credit and collections negotiator.

March 13 • 8:30am-2:00pm

INTERNATIONAL LETTERS OF CREDITPresenter: Cecil Carder, Wells Fargo HSBC Trade Bank NA NACM Houston Conference CenterAre you an exporter? Learn the how, when and why of LCs, international risk mitigation, the role of Incoterms, what to do when things go wrong and much, much more! For more information on any of these classes, please contact NACM Houston Education Department at 281-228-6100:1200 or [email protected].

Payment preferred before fi rst class date. Cancellations within 72 hours will be billed. Substitutions always welcome.

Mail: NACM Houston, Attn: Education Department, 10887 Wilcrest Dr., Houston, TX 77099

Fax: Attn: Education Department at 281-228-6123Phone: 281-228-6100:1200Email: [email protected]

februarymarcheducation

NACM Houston Educational Scholarships

The Scholarship Fund is a restricted, designated fund adminis-tered by NACM Houston. Use of the Fund is allowable only for the furtherance of professional education of business credit professionals through the awarding of scholarships to specifi ed conferences, clinics, workshops, seminars, courses, meetings and NACM professional designation fees.

To receive a scholarship from the Scholarship Fund, each member company requesting the scholarship must meet the following criteria:

• Member must be in good standing with NACM Houston.• Member must contribute to the voluntary Scholarship Fund.• Scholarships must be available for the education event that

the member is requesting the scholarship for.• Member must complete the required Scholarship Application

Form to be considered for the scholarship they are requesting. • The Scholarship Application Form must be submitted to the

NACM Houston offi ce two weeks or 10 days prior to the requested educational opportunity, except for All South and Credit Congress.

NACM’s 113th

Credit Congress& Expo

June 14 -17, 2009 Orla

ndo,

Flor

ida


Great Fun and Great Success!

Thanks again to all who attended and

contributed to our “Winter Wonderland”

festivities. Just look at the generous support

for the U.S. Marine Corps Toys for Tots

campaign! The Silent Auction was a blast and

the entertainment by the Alief Taylor High

School Choir completed this NACM Houston’s

giving season event.

B U S I N E S S C R E D I T P R O 1 0 F E B R U A R Y 2 0 0 9

Certifi cation Classes and Exam ReviewsC Business Credit Principles (CBA) Linda Bost, CCE 1/15-4/2C Financial Statement Analysis II (CBF) Wayne Hicks, CCE 1/15-4/2CL Exam Reviews (CBA & CBF) Ronnie Archer, CCE 2/11C Accounting (CBA) Ronnie Archer, CCE 6/11-8/27C Business Law (CBF) Daniel Pacious, Esq. 6/2-8/18CL Exam Reviews (CBA & CBF) Ronnie Archer, CCE 6/25C Credit Law (CBF) Daniel Pacious, Esq. 9/1-11/17C Financial Statement Analysis I (CBA) Ronnie Archer, CCE 9/17-11/19CL Exam Reviews (CBA & CBF) Ronnie Archer, CCE 10/8

General Credit & Collection TopicsCL Estate Planning Basics Carl Dorè, Esq. 1/8W Basics of Bankruptcy for Credit Professionals Brent Wells, Esq. 1/27S Introduction to Financial Analysis Jim Shreve 2/13S Tools of Financial Analysis Jim Shreve 3/6S Getting Paid in a Tough Economy Barry Elms 3/10W Collections 101 NACM Staff 4/6W Standby Letters of Credit Cecil Carder 4/23W Contractual Terms in Your Credit Application Jason Walker, Esq. 4/24S Collection Management Jim Shreve 5/8S Credit Boot Camp Linda Bost, CCE 5/18S Mini-All South 2008! Multiple Presenters 6/25W Mini-All South 2008! Multiple Presenters 6/26S One Day Accounting Ronnie Archer, CCE 7/9M Case Studies in Business Ethics: What Would You Do? (Multi-week) Wayne Hicks, CCE 7/14-8/11W How to Manage Credit in a Team Environment Linda Bost, CCE 8/10W State Regulations Cheryl Shepard Aug - TBDS Collection Management Jim Shreve 9/25W Basic Business Grammar & Communication Skills Kathleen Quill, CAE, CBA 9/29S Introduction to Financial Analysis Jim Shreve 10/9S Tools of Financial Analysis Jim Shreve 11/6W Eeny, Meeny, Miney, Moe...Choosing the Right Credit Report for Your Business NACM Staff 11/14S Advanced Credit Boot Camp Linda Bost, CCE 12/7 Building/Construction IndustryS M&M Bonds & Liens Tom Barber, Esq. 3/27W Louisiana Lien Laws and More Frank White, Esq. 5/11W Advanced M&M Bonds & Liens Tom Barber, Esq. 6/5S Hot Topics in Construction Law & The Uniform Commercial Code Tom Shiels, Esq. 8/25S M&M Bonds & Liens Tom Barber, Esq. 10/27 International BusinessW Incoterms Nadir Tayyab 2/23S International Letters of Credit Cecil Carder 3/13W Standby Letters of Credit Cecil Carder 4/23W International Credit & Collections Kevin Chandler, CCE 6/8W Risk Management Methods in International Credit Leo Roze 10/14S International Letters of Credit Cecil Carder 11/10S International Business Day Multiple Presenters 12/3

Oil & Gas IndustryW Oil, Gas & Mineral Liens Carl Dorè, Esq. 2/12W Bankruptcy in the Oil & Gas Industry: From a Legal & Creditors Perspective James Sczudlo, CCE & Brent Wells, Esq. 3/24W Advanced Oil, Gas & Mineral Liens: So You Filed an Oil & Gas Lien—Now What? Carl Dorè, Esq. 5/27W Derivative Financing, High Low Transactions & Hedging: What Credit Analysts Carl Dorè, Esq. 8/28 Should Watch Out for in the Oil Patch

Advanced Topics and CCE Recertifi cation ProgramsS Advanced Topics/Recertifi cation Day Multiple Presenters 5/12M Case Studies in Business Ethics: What Would You Do? (Multi-week) Wayne Hicks, CCE 7/14-8/11S Advanced Topics/Recertifi cation Day Multiple Presenters 8/3

2009 Education Calendar At-a-GlanceC = Certifi cation Classes S = Seminars (all day) W = Workshops (1/2 day) M = Multi-week Class CL = Clinic


2009superdays

11:30am – BLMT 6:00pm – Business Credit Principles

2:30pm – Events Committee

2:00pm – Credit Risk Mitigation Techniques (Teleconference)

HEC Group Meeting11:30am – Exam Review

8:30am – Oil, Gas & Mineral Liens6:00pm – Business Credit Principles

8:30am – Introduction to Financial Analysis

President’s Day

NACM Houston Closed10:30am – Plum Group Meeting11:30am – BLMT Group Meeting11:30am – ELEC Group Meeting11:30am – HAC Meeting

10:00am – INTL Meeting10:30am – Membership Meeting11:30am – CONT Meeting11:30am – INDS Group Meeting11:30am – OFSS Group Meeting2:00pm – Liens & Bonds: A Practical Approach (Teleconference)

8:30am – HRIS11:30am – ADME (Joe’s Crab Shack)6:00pm – Business Credit Services

SETR – Beaumont

8:30am – Incoterms2:00pm – Antitrust Issues (Teleconference)

6:00pm – Financial Statement Analysis II

11:30am – STLM Group Meeting (Joe’s Crab Shack)6:00pm – Business Credit Services

sunday monday tuesday wednesday thursday friday saturday

1 2 3 4 5 6 7

8 9 10 11 12 13 14

15 16 17 18 19 20 21

22 23 24 25 26 27 28

feb

rua

ryDATE PROGRAM TOPICS SPEAKERS

Feb 17 & 18 Securing Your Assets From Day One Ronnie Archer, CCE

Mar 17 & 18 Interviewing & Hiring – Are the Right People on Your Bus? Chris Myers

Apr 21 & 22 Don’t Put Your Money on the Table – An Overview of Securitizing TBD

May 19 & 20 Skip Tracing TBD

Jun 9 & 10 Ask the Expert TBD

Jul 21 & 22 Collection Placement: Attorney or Agency? TBD

Aug 18 & 19 Receiverships TBD

Sep 22 & 23 Surety Bond Claim TBD

Oct 20 & 21 Want to Get in Front of the IRS? TBD

Nov 17 & 18 U.S. Companies and the Bailouts: Part II TBD

Dec 22 & 23 Being Successful in Small Claims Court TBD


C = Certification Classes

E = Exporter Series

S = Seminars (all day)

W = Workshops (1/2 day)

T = National Teleconferences

M = Multi-week Class

CL = Clinic

Business Credit Principles (CBA) 1/15Financial Statement Analysis II (CBF) 1/15Exam Applications Due to National for March Exam 1/19

CL Exam Reviews 2/11Exams at NACM Houston 3/9Exam Applications Due to National for Exam at Credit Congress 4/20

CL 1/8T 1/14T 1/21W 1/27T 1/28

T 2/9W 2/12S 2/13T 2/18T 2/23W 2/23

T 3/4S 3/6S 3/10S 3/13T 3/16W 3/24T 3/25S 3/27T 3/30

T 4/6W 4/6T 4/15W 4/23W 4/24T 4/27

Collections 101Taking the Fear Out of Financial Statements Standby Letters of CreditContractual Terms in Your Credit ApplicationGaining Buy-in and Support From All Levels of Management

CC

Credit Management for Contractors and SuppliersBankruptcy in the Oil & Gas Industry: From a Legal & Creditor's PerspectiveCredit ScorecardM&M Bonds & LiensThe Illusion of a Good Deal: What Are You Really Paying for Credit Card Processing

Legal Issues and Credit

Workshops and Seminars

Certification Program

Incoterms

What to Do When Your Customer Files Chapter 11Tools of Financial Analysis

Basics of Bankruptcy for Credit ProfessionalsPreferences Coming Home to Roost?

Credit Risk Mitigation TechniquesOil, Gas & Mineral Liens

Getting Paid in a Tough EconomyInternational Letters of Credit

Antitrust Issues

January, February, March, April

Estate Planning BasicsCustomer VisitsBalance Work with Life

Introduction to Financial AnalysisLiens and Bonds: A Practical Approach

NACM Houston2009 Educational Calendar


C = Certification ClassesE = Exporter Series

S = Seminars (all day)W = Workshops (1/2 day)

T = National TeleconferencesM = Multi-week Class

CL = Clinic

C Accounting (CBA) 6/11C Business Law (CBF) 6/2

Exam Applications Due to National for Credit Congress/July Exam 4/20-6/1CL Exam Reviews for July Exams 6/25

Exams at Credit Congress 6/14Exams at NACM Houston 7/27

T 5/6


Workshops and SeminarsProviding Senior Management the Facts on Financially Distressed Key Customers

May, June, July, August


T 5/6S 5/8

W 5/11S 5/12T Escheatment: What Every Credit Manager Needs to Know 5/18S 5/18W 5/27T 5/27

T 6/3W 6/5W 6/8S 6/25W 6/26

T 7/6S 7/9M 7/14T 7/20T 7/29

S 8/3T 8/10W 8/10T 8/19S 8/25

W 8/28

W Aug-TBDState Regulations

Out-of-Court Liquidations and Workouts: What Creditors Need to KnowAdvanced Issues in Financial Analysis

Advanced Topics/Recertification DayHeadline Communications How to Manage Credit in a Team EnvironmentStrengthening Your CREDIT and SALES Relationship

Mini-All South 2008!Mini-All South 2008!

Construction Credit: Credit's Role in Negotiating Fair ContractsOne Day AccountingCase Studies in Business Ethics: What Would You Do?

Hot Topics in Construction Law & The Uniform Commercial CodeDerivative Financing, High/Low Transactions & Hedging: What Credit Analysts Should Watch Out for in the Oil Patch

Bankruptcy Point/CounterpointAdvanced M&M Bonds & LiensInternational Credit & Collections

Collection ManagementLouisiana Lien Laws and MoreAdvanced Topics/Recertification Day

Credit Boot CampAdvanced Oil, Gas & Mineral Liens: So You Filed an Oil & Gas Lien - Now What?Export Regulatory Compliance: Key Elements of a Successful Compliance Program

Providing Senior Management the Facts on Financially Distressed Key Customers



C = Certification ClassesE = Exporter Series

S = Seminars (all day)W = Workshops (1/2 day)

T = National TeleconferencesM = Multi-week Class

CL = Clinic

C Financial Statement Analysis I (CBA) 9/17C Credit Law (CBF) 9/1

Exam Applications Due to National for November Exams 9/21CL Exam Reviews 10/8

Exams at NACM Houston 11/9

T 9/9T 9/14S 9/25W 9/29T 9/30

T 10/7S 10/9W 10/14T 10/19S 10/27

T 10/28

S 11/6T 11/9S 11/10W 11/14T 11/18T 11/23

S 12/3

T 12/7

S 12/7T 12/16

Getting Paid on Your Delinquent Account: From Repayment Agreements to Collection Suits to ArbitrationAdvanced Credit Boot CampDealing With a Troubled Company: No Need to Cry the Blues

Tools of Financial Analysis

International Letters of CreditEeny, Meeny, Miney, Moe...Choosing the Right Credit Report for Your BusinessCredit ApplicationsPCI Compliance

International Business Day

Article 9 of the UCC: Securing Equipment, Inventory and Receivables

Collection ManagementBasic Business Grammar & Communication SkillsHow to Bounce Back From Disappointment

Financial Statements for BeginnersIntroduction to Financial AnalysisRisk Management Methods in International CreditThe Conversation Within: How Thoughts Impact Your Performance and Your Life

Workshops and SeminarsPuts and Sales of Claims Against Financially Distressed Customers: The Dos and Don'tsSlaying the Email Dragon

A Seller's "20-Day Goods" Administrative Priority Claim, Reclamation and Other Collection Remedies: The Silver Lining

M&M Bonds & Liens

September, October, November, December


Documents

business TODAY’S RESOURCE FOR THE BUSY CREDIT ... · TODAY’S RESOURCE FOR THE BUSY CREDIT PROFESSIONALcredit pro ... Helping to Protect Your Assets ... BUSINESS CREDIT PRO 3 FEBRUARY