Business Intelligence and

Ratings' Assessment

including Intellectual Capital

Reporting

A1. Market Position and

Demand

A2. Finances and Operating

Performance

A3. Governance and

Management

A4. Debt Profile

A5. State Policies and

Government Relationship

Number of applications

Enrollments

Number of students

accepted

Student quality

Student yield

Retention and Graduation

rates

Percent of tenured faculty

Competition

Revenues (including tuition

and state appropriations)

Expenses

Risk management

Operating budgets and

balance sheets

Endownment and long term

investment pools

Liquidity provisions

Total debt burden

Overall institutional

strategies and policies

implemented by University

Administration

Track record of dealing with

unforeseen difficulties

Composition and structure

of the University Governing

Body

Reporting mechanisms and

monitoring procedures

Tenure of management

Security pledges

Debt covenants

Other liabilities and debt

instruments

Mandated tuition caps

Declines in budgetary

resources provided by the

State

Requiring remission of

surpluses or unspent money

back to the State

Bonding limits

Relationship with the State

Board

B. Intellectual Capital

Reporting (measuring the

intangibles)

B1. Human Capital or

Employee Competence

B2. Structural Capital or

Internal Capital

B3. Relational Capital or

External Capital

A. Operational Criteria for

Public and Private Higher

Education Credit Ratings

(monetary and physical

resources)

it is the sum of the explicit

and tacit knowledge of the IF

staff (lecturers, researchers,

managers, administration,

service staff), acquired

through formal and non-

formal education and

refresher processes

included in their activities

it is the explicit knowledge

relating to the internal

processes of dissemination,

communication and

management of the scientific

and technical knowledge at

IF

this refers to the extensive

collection of economic,

political and institutional

relations developed and

upheld between IF and its

non-academic partners:

enterprises, non-profit

organisations, local

government and society in

general. Also includes the

perception of others about

IF: image, appeal, reliability

Human Capital includes: the

education, knowledge,

ability, competency,

motivation, commitment and

willingness for growth and

learning processes of

employee basis

Structural Capital consists

of the attributes of internal

business operations

including the processes,

internal cooperation and

organisation culture

Relational Capital: it stands

for the external relations of

the IF, as well as the

students satisfaction,

pass/fail ratio and even the

quality and quantity of the

students foreign study

experiences

Also Customer Capital or

External Relations:

comprises elements of an

organisation's patrimony-

related customer relations:

relationships with

customers and suppliers,

brand names, trademarks

and reputations

Also Organisational Capital

or Internal Relations: refers

to the knowledge embedded

in organisational structures

and processes, and includes

patents, research and

development, technology

and systems

refers to the set of all the

knowledge and routines

carried within the minds of

members of the organisation

and includes

skills/competences, training

and education, and

experience and value

characteristics of IF's

workforce/employees