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    SAP FOR UTILITIESPOWER GENERATION: INDUSTRY OVERVIEW

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    T IMES ARE CHANGING

    The SAP for Utilities set of solutions enables power generation utilities to manage assets, costs,

    and capital expenditures for new or enhanced generation capacity, and comply with regulatory, safety,

    and security requirements. The solutions can handle all enterprise asset management processes

    from collaborative engineering to financial management and analytics.

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    . . . A ND SO M US T YO U

    SAP SOLUTIONSMAKE CHANGE EASIER

    You dont run a generic business. So why use generic solutions?

    SAP for Utilities is a set of state-of-the-art software solutions tailored to

    the specific standards, processes, and challenges of the diverse utilities

    industry, including power generation, transmission and distribution,

    meter operation, and retail and services utilities. They are built to fit the

    way you do business. And they comprise the industrys leading and most

    comprehensive set of solutions, helping utilities gain enterprise-wide

    visibility for better decision making in critical business areas. SAP for

    Utilities solutions can help your utility improve its operational efficiency,

    mitigate risk, and increase profitability, while enabling innovative

    business models and customer services.

    Supported by the SAP NetWeaver platform, a powerful integration

    and application platform, these solutions deliver rich functionality and

    productivity-building tools throughout your organization. And they

    help you adopt the best practices SAP has developed in over 30 years of

    working with major utilities and industry leaders from around the world.

    You can minimize risk and increase the reliability of your solution

    because SAP for Utilities provides the content, tools, and methodologies

    you need to implement, operate, and monitor your enterprise solution.

    And because they offer easy integration and virtually unlimited

    scalability, SAP for Utilities solutions are an investment you cant

    outgrow no matter how times are changing.

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    WHEN OPPORTUNITY KNOCKS

    BUILT FOR YOUR INDUSTRY

    SCALED TO YOUR BUSINESSDESIGNED FOR YOUR FUTURE

    SAP Is Ready When You Are

    These are times of significant challenge

    for power generation companies. The

    pressures to effectively manage your

    growing portfolios of f leets and assets

    are immense. The demand to find new

    ways to reduce costs while managing

    asset reliability, regulations, and theemergence of renewable energy

    supplies is nonstop.

    Yet, the reliability and capacity of

    your power plants must be maintained,

    regardless of the capital costs and

    investments required. As energy mar-

    kets undergo the complex transition

    from incumbent to competitive, you

    must adapt with them. Heightened

    public scrutiny, strict schedule compli-ance, outage periods, environmental

    controls, increased emphasis on data

    and access security, and good corporate

    governance all of these factors result

    in regulations that must be managed

    along with your competitive

    requirements.

    These challenges have to be met.

    The future is at stake. But are you

    ready for it?

    You are, if you have the support of SAP,

    the worlds leading provider of business

    software, and the SAP for Utilities

    set of solutions. These solutions deliver

    the functionality, integration, and

    flexibility you need to overcome the

    challenges of todays and tomorrows

    power generation markets.

    Built from decades of experience with

    the best-run utilities companies in

    the world, SAP for Utilities solutions

    support critical processes and leading

    industry practices that run your com-

    pany. Integrated plant-management

    support gives you visibility into your

    complete asset life cycle from designto decommissioning managing your

    asset reliability, costs, and regulatory

    compliance.

    Only SAP for Utilities offers a complete

    set of integrated solutions for your

    power plant solutions that fully

    support the best and next practices

    required by leading entities like the

    Institute of Nuclear Power Operations

    (INPO) and North American ElectricReliability Council (NERC). And

    only SAP offers the SAP NetWeaver

    platform the integration and appli-

    cation platform supporting these

    solutions and allowing for integration

    of processes and information among

    disparate business and technical

    applications.

    To help your company get ready for

    tomorrow, SAP is ready today. That is

    why more than 950 utilities worldwide

    trust SAP with their future. As the

    market leader, with an R & D invest-

    ment that tops US$1.3 billion and

    supports continuous innovation,

    SAP is ready when you are.

    All tasks [strategic

    enterprise management,

    activity-based costing,

    and balanced scorecard]

    are linked in real time.

    Synchronous information

    has upgraded our

    employees operational

    capability. And the

    system ensures business

    transparency throughout

    the entire asset value

    chain.

    Woo Bang Lee, Chief Management

    Head of the Enterprise ERP Office,

    Korea Hydro & Nuclear Power

    Company

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    SAP solutions for power generation utilities enable the key processes that are critical

    to running power plants and facilities including enterprise asset management

    with support thats centered on reliability, reduced costs, and regulatory compliance.

    . . . YO U H AV E T O BE READ Y

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    GETTING READY MEANS

    GET READY FOR INTEGRATEDPLANT MANAGEMENT PROCESSES

    The SAP for Utilities solutions support the key processes that are critical to running

    power plants and facilities, including end-to-end support for your asset manage-

    ment practices. Your maintenance processes need to be centered on reliability, costs,

    and regulations. The SAP for Utilities solutions give you added value by providing

    an integrated f low of information from procurement, spare parts management,

    and subcontracting; project and document management; plant maintenance and

    workforce management; environment, health, and safety procedures; financials;

    analytics; and investment planning processes giving you true, integrated resourceplanning and risk evaluation capabilities.

    Plant Maintenance and Safety

    Regardless of the financial resources

    available for operating and maintaining

    technical installations, power genera-tion companies must be able to guaran-

    tee schedule compliance with opti-

    mized outage timelines to meet their

    customers energy demands, while at

    the same time adhering to a slate of

    stringent safety regulations. The SAP

    for Utilities solutions are helping gener-

    ation companies take a more strategic

    approach to managing their power

    plants life cycles by integrating plant

    maintenance, work clearance and per-

    mitting processes, as well as project and

    document management, with financial

    information. They provide generation

    companies with improved operational

    visibility to support equipment moni-

    toring along the entire asset life cycleof a plant and manage shutdown,

    turnaround, and outage periods most

    efficiently. You can better manage

    the risks of unplanned downtimes

    and increase the efficiency and safety

    levels of maintenance planning and

    execution.

    Maintenance Cost Budgeting

    For power generation companies,

    maintenance expenditures typicallyaccount for a significant amount of

    operating costs. Because critical infor-

    mation, such as actual maintenance

    costs, planned maintenance costs, and

    maintenance-related budget data, are

    often insufficiently integrated, genera-

    tion companies can face considerable

    difficulty developing accurate mainte-

    nance budgets. The SAP for Utilities

    solutions allow generation companies

    to define a maintenance budget and

    run maintenance analytics on existing

    asset life-cycle management data.

    Standard budgets can be generated

    automatically based on the desired

    budget strategy, reducing budget

    preparation time.

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    . . . GE TTI NG I NTE GR AT ED

    Mobile Asset Management

    Power generation companies are seek-

    ing ways to eliminate the inefficiencies

    of paper-based systems and extend the

    ability of service technicians to connect

    easily from repair sites to asset informa-

    tion. The SAP for Utilities solutions

    allow field employees to access, enter,and share role-based information from

    any location using any mobile device to

    perform short- and long-cycle work for

    repairing, inspecting, and overhauling

    equipment.

    Emissions Management

    The emissions management capability

    lets you leverage the functionality of

    the SAP for Utilities solutions for the

    cost-efficient monitoring and control-ling of emissions output, tracking

    compliance, and generating reports.

    As a result, they lead to improved plant

    operations and reduced plant costs;

    they allow for better-informed risk-

    management decisions, including

    decisions for new generation facilities

    and future costs of emissions rights;

    and they manage compliance to regula-

    tions, such as the Clean Air Act and

    the Kyoto protocols.

    Unified Plant and Business

    Information

    Competitive energy markets create

    the need for greater velocity in business

    decision making, while managers

    from all levels need fast, up-to-date,

    accurate, and complete information

    from technical and business domains.

    The SAP for Utilities solutions enable

    the integration and unification of plant

    and business information into a single

    view. Information about asset-related

    processes and documents, financialsand controlling, and production-

    relevant data, such as load capability

    and reserve capacity, production costs,

    and market prices, is readily available.

    Relevant systems and key performance

    indicators can be accessed from a single

    user interface.

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    SAP for Utilities solutions deliver added value by providing an integrated flow

    of information across your entire value chain information you need for integrated

    resource planning and risk evaluation.

    GETTING INTEGRATED MEANS

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    . . . G ET TI NG S AP F OR UT IL IT IE S

    Procurement

    The SAP for Utilities solutions help

    power generation companies to stream-

    line procurement and revision process-

    es, leading to reduced material inven-

    tory and more efficient information

    exchange with contractors and suppli-

    ers. They enable supplier qualificationand candidate selection, bidding and

    contract management, and collabora-

    tive engineering and project manage-

    ment. To gain visibility along the entire

    value chain, procurement is tightly in-

    tegrated with maintenance operations

    and project management, as well as

    financials. SAP for Utilities solutions

    support not only traditional processes,

    such as requisitioning, purchase-order

    management, and invoice verification,but also catalog-based self-service

    requisitioning for material and services.

    Corporate Governance and

    Regulatory Compliance

    Utilities around the world face close

    scrutiny of financial records, environ-

    mental processes, safety precautions,

    labor-law compliance, performance

    ratings, and supply security. Manage-

    ment must be able to demonstratecompliance and good faith through

    accurate and detailed records. The

    SAP for Utilities solutions improve cor-

    porate governance and help manage

    compliance by providing functions that

    centralize the documentation of inter-

    nal controls. These include online con-

    trols for internal and external auditors

    and the ability to export data to audit-

    ing software, enabling detailed insight

    into various audit functions andproviding faster, more accurate report-

    ing. Support for whistle blowers helps

    organizations cost-effectively address

    the legal requirements of the Sarbanes-

    Oxley Act and reduce the risk of

    noncompliance.

    Integrated Financial

    Information

    Without insight into financial and

    business performance, companies are

    unable to make informed strategic deci-

    sions. The SAP for Utilities solutions

    integrate all financial and business per-

    formance information with manage-

    ment processes for effective, strategic

    decision making. This improves

    investor communication, streamlines

    the financial supply chain, enables col-

    laboration with customers and vendors

    on payment and settlement activities,and reduces transaction costs.

    Human Capital Management

    and Workforce Deployment

    The SAP for Utilities solutions support

    employee life-cycle management to

    help power generation companies iden-

    tify and retain top performers, leverage

    their talents, align employee goals with

    organizational goals, and maximize theimpact of training. And to help compa-

    nies lower costs, employee transaction-

    management features streamline

    and integrate essential human capital

    management processes, including

    administration, payroll, time manage-

    ment, and legal reporting. The SAP for

    Utilities solutions support workforce

    deployment by allowing companies to

    create project teams based on skills and

    availability, monitor project progress,

    track time, and analyze results.

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    The project helps reduce

    the existing range of

    software considerably

    and the heterogeneous

    data-processing land-

    scape. The implementa-

    tion of SAP for Utilities

    plant maintenance

    software enables all the

    technical and commercial

    areas involved at the

    various manufacturing

    sites to handle the entire

    integrated process of

    maintenance processing

    using SAP applications.

    Norbert Stoll, Project Manager,

    E.ON Kraftwerke GmbH

    AND GETTING S AP FOR UTILITIES MEAN S

    GET READY FOR BUSINESS BENEFITS

    The SAP for Utilities solutions enable power companies to manage asset reliability

    and costs, increase safety and security, and handle compliance for environmental

    standards and corporate governance. They provide a business solution for faster

    decision making and more efficient collaboration within the company and with

    suppliers, contractors, authorities, energy wholesalers, and other market partici-

    pants. Key attendant business benefits of implementing these solutions include:

    Improved management of assetreliability and costs by providing aconsistent view on asset life-cycle

    information from design to

    decommissioning

    Increased plant and work safetythrough visibility and validation of

    all critical work sequences and

    responsibilities

    Better management of environmen-tal compliance through monitoring

    and reporting of critical processesand assets

    Expanded security through monitor-ing of project resources, processes,

    facility access, and business data

    protection

    Optimized procurement processesand material inventory by enablingcollaboration and contracting of

    operational management services

    with suppliers, contractors, and

    partners, as well as streamlining

    corporate-wide buying processes

    Real-time information through inte-gration of technical and commercial

    processes and systems

    Better management of investment

    opportunities and risks supportingacquisition and retirement strategies

    through provision of key perfor-

    mance indicators and the integration

    of strategic enterprise management

    techniques

    Integrated financial information us-ing standardized processes providing

    visibility on capital, operational, and

    third-party expenditures; monitoring

    project costs and regulatory risks;

    and integrating business perfor-

    mance information with manage-

    ment processes

    Streamlined and simplified work-force-related processes through

    integrated employee transaction

    management, deployment of the

    workforce based on skills and

    availability, and innovative employee

    life-cycle management that aligns

    employee talents with corporategoals

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    . . . GETTING RESULT S

    Investment Planning,

    Asset Specification, and Design

    Investment management Collaborative engineering and project

    management

    Procurement and Asset Construction,

    Installation, and Implementation

    Supplier qualification and candidateselection

    Bidding and contract management Collaborative engineering and project

    management

    Project and investment controlling

    Maintenance and Operations

    Management

    Technical assets management,including document and equipment

    data management

    Maintenance planning and execution

    Preventive and predictive maintenance Reliability-centered maintenance

    Environment, health, and safetymanagement, including work clearance

    management

    Mobile asset management Material parts and services procurement Employee and contractor management Integrated asset accounting and mainte-

    nance budgeting

    Asset performance analysis

    Decommissioning and Disposal

    Asset transfer and disposal Collaborative engineering and project

    management

    Waste management Regulatory compliance managementAsset remarketing

    Enterprise Management

    Financial supply chain management Human capital management

    SAP for Utilities Supports Business Processes SAP for Utilities solutions enablepower generation companies to benefit

    from cost management and asset

    optimization strategies needed to

    address high capital costs and

    investments for plant reliability and

    capacity upgrades.

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    GET READY FOR LOWER TCOAND FASTER ROI

    POWERED BY SAP NetWeaver

    WITH SAP SOLUTIONS, YOURE READY

    With the SAP NetWeaver platform pow-

    ering SAP for Utilities solutions, operat-

    ing costs decline, while IT investments

    go further than ever. As the technical

    foundation for SAP service-based,

    enterprise-scale business solutions,

    the SAP NetWeaver platform enablesEnterprise Services Architecture,

    which provides a blueprint for service-

    oriented business solutions.

    The SAP NetWeaver platform combines

    SAPs experience in integrated enter-

    prise applications with the flexibility of

    Web services and open standards. It is

    the power of SAP NetWeaver that

    enables SAP solutions to support the

    complex processes inherent to the

    utilities industry.

    Using this power, you can flexibly and

    quickly plan, design, implement, and

    execute new processes and business

    strategies, speeding up your ROI.

    Because you can create new solutions

    on top of existing applications, the

    value and life expectancy of yourcurrent systems are increased. You

    can adapt rapidly to new or modified

    business processes, do business more

    effectively with external business

    partners, and replace your old and

    outdated business practices with best

    practices. These capabilities set your

    utility company on a firm foundation

    for flexible growth and give you the

    high levels of adaptability and open-

    ness required to reduce total cost of

    ownership.

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    . . . F OR TO DAY A ND TO MO RR OW

    ARE YOU READY TO MEET THE FUTURE?

    SAP Is

    And with the SAP for Utilities solutions

    for power generation companies, you

    can be too. You can master business

    processes up and down your asset value

    chain. You can adapt to changing

    markets, accurately monitor your

    environmental performance, and meetthe challenges of increasingly competi-

    tive energy markets head-on. You can

    be ready for whatever tomorrow brings.

    SAP Is Ready Are You?

    For more detailed information about

    the SAP for Utilities solutions for power

    generation companies and how they

    can help your business always be ready,

    visit the SAP Web site today at

    www.sap.com/utilities.

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    Today, in 70 countries around the globe, more than 950 leading electricity,

    gas, water, and municipality utilities in regulated, transitioning, and

    deregulated markets rely on SAP for Utilities.

    AS TIMES CHANG E, EVERYONE NEEDS

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    . . . S OM EO NE TH EY CA N C OU NT ON

    A PARTNER WHO IS ALWAYS READY

    SAP is the worlds leading provider of business software solutions. Today, more

    than 24,450 customers in over 120 countries run more than 84,000 installations of

    SAP software from distinct solutions addressing the needs of small and midsize

    businesses to enterprise-scale suite solutions for global organizations.

    By choosing SAP, your utilities business

    is assured of the following:

    Solutions designed for your industry:SAP offers a full range of software

    that supports the most important

    business processes and best practices

    in more than 25 industries, including

    yours. And SAPs global organization

    includes hundreds of professionals

    who work exclusively with your

    industry.

    Solutions scaled to your business:

    Although SAP is known for servingthe worlds largest corporations

    including 80 of the FORTUNE 100

    nearly two-thirds of SAP customers

    have annual revenues of US$500 mil-

    lion or less. SAP solutions fit your

    size and budget today while offer-

    ing unlimited scalability for

    tomorrow.

    Solutions made for your success:

    Because SAP solutions are built onthe SAP NetWeaver platform, the

    open integration and application

    technology platform from SAP, they

    integrate with virtually all SAP and

    non-SAP applications, leveraging

    your investments past, present,

    and future.

    SAP offers best-in-class solutions and

    applications for virtually every aspect

    of your power generation business,including the following:

    SAP Service and Asset Managementsolution

    SAP Mobile Asset Managementapplication

    SAP xApp Emissions Managementpackaged composite application

    mySAP Supplier RelationshipManagement solution

    mySAP ERP solution

    Each solution is backed by the global

    expertise of SAP services, offering the

    widest range of services and support

    that organizations require, from

    consulting, education, and support

    to custom development and hosting.

    The best-run companies are ready

    for anything. Read on for more details

    about how the SAP for Utilities set

    of solutions can help you join the

    best-run utilities that run SAP:

    www.sap.com/industries/utilities.

    Thanks to SAP Enter-

    prise Portal, our

    employees no longer

    have to come to grips

    with a new system

    every time new func-

    tionality is introduced.

    And SAP NetWeaver is

    an ideal platform for

    optimizing and develop-

    ing our IT environment.

    Lars Holten, CIO, Statkraft

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    50 073 530 (05/03)

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    These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies (SAP Group) for informational purposes only, without representation or warranty ofany kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statementsaccompan ing s ch prod cts and ser ices if an Nothing herein sho ld be constr ed as constit ting an additional arrant

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