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By Jo Harris Dip Coaching, NLP Practitioner, Cert IV TAE, B Sc, Grad Dip Bus
www.joharrisconsulting.com.au
IAC Materials
Print out of workbook to make notes
Great learning environment – phone off, glass water, energy level to learn
Masteries Note Sheet (see next slide)
Definition (IAC):
“Helps the client become or remain focused and working towards intended goals.”
Dictionary Definition: ◦ course of action that one intends to follow.
◦ An aim that guides action; an objective.
◦ intentions Purpose with respect to marriage: honourable intentions
◦ (Source: http://www.thefreedictionary.com/intentions viewed 15/6/12)
1. Inquiring into the clients intentions and goals.
2. Staying mindful to what is most important.
3. Clarifying direction of progress.
4. Periodically reviewing, revising, &/or celebrating the process and intentions.
1. The client feels capable.
2. The client is clear about what he or she wants to accomplish or transform.
3. The client is inspired by possibilities.
4. The client moves forward purposefully.
Transform vs. Change
Progress vs. movement
Focussed
Working towards
Intended Goal
Realistic with a stretch
Support ◦ Great systems & processes
Accountability
Timing
Alignment/holistic
celebration
Follow Up a given task set
Demonstrate progress for inherent motivation that the process is WORKING
Systems and Processes Support ◦ Post session reviews
◦ Pre session plan
◦ Documentation!
◦ Client Notes
Value alignment
Belief alignment
Kizen
Green Frog
True desires
Energy/engagement
Check in
What are the measures of helping clients set & keep clear intentions?
1. The client is more excited or confident about the future.
2. The client is more excited or confident about the present
3. The client agrees to take more responsibility.
4. The client has a realization that removes a mental obstacle.
5. The client is engaged and excited about new direction, renewed commitment, skills or strategies, or fresh approach.
Activity: How do you do goal setting? ◦ Do you have goals linked to your vision?
◦ Do you have projects?
◦ Do you have a 90 Day Plan?
◦ How do you hold yourself accountable?
◦ What are you modelling?
Activity: When have & haven’t you achieved your goals? ◦ Why?
◦ Recipe for success or failure?
◦ Hurdles?
◦ Challenges?
◦ Motivation?
◦ Celebration>
Not noticing when the client is hesitant about a particular intention or agreement.
Thinking the coach knows what is best for the client.
Injecting or forcing the coaches own expectations onto the client or into a session.
The Coach…..
1. Continually clarifies what the client intends.
2. Perceives what matters to the client.
3. Asks questions that reveal the clients intentions.
The Coach…..(continued) 4. Brings the client back to what is important.
5. Rephrases the clients intentions in a way that adds value.
6. Questions intentions or assumptions, while respecting the clients goal and preferences.
The Coach…..(continued)
7. Offers resources to enhance the clients ability to clarify intentions (such as models, tools, books, assessments).
8. Perceives or inquires, and responds to, changing needs and desires of the client.
The Coach…..(continued)
9. Aligns coaching points or intentions with the clients values.
10. Understands how the clients values and/or beliefs support the intentions.
The coach….. 1. Pushes the client towards stated goals when they
are no longer relevant.
2. Moves forward while the intentions are not clear.
3. Needs, or inappropriately influences, the client to follow the coach's agenda or methodology.
The coach….. (continued)
4. Second guesses the client
5. Follows the clients tangents that detour from the stated goal.
Indicators the Coach Understands the Mastery (IAC) The client is not attached to the client setting a
specific or particular intention.
Indicators the Coach Understands the Mastery (IAC) The coach recognises that this mastery builds on
Mastery #6 (clarifying) – that they must clarify in order to be on target with intentions.
Indicators the Coach Understands the Mastery (IAC) The coach recognises when the clients
commitments are not aligned with the clients true desires and goals.
On a trip to your favourite bookstore, you stumble on a how-to book that would be just right for one of your clients who is starting a new business. When you suggest the title to her, you are a. inviting possibility. b. maintaining a relationship that invites growth. c. helping the client identify tools and references that might facilitate her progress. d. wasting your time.
On a trip to your favourite bookstore, you stumble on a how-to book that would be just right for one of your clients who is starting a new business. When you suggest the title to her, you are a. inviting possibility. b. maintaining a relationship that invites growth. c. helping the client identify tools and references that might facilitate her progress. d. wasting your time.
A client’s sustainable progress
a. is not a great idea, since the client quickly loses the need for coaching.
b. can be created from building relationships with individuals, structures or systems.
c. is more effectively accomplished when a trained professional directs it.
d. is not possible.
A client’s sustainable progress
a. is not a great idea, since the client quickly loses the need for coaching.
b. can be created from building relationships with individuals, structures or systems.
c. is more effectively accomplished when a trained professional directs it.
d. is not possible.
It has been said that “setting an intention without taking action is like wanting to win a lottery without buying a ticket.” If this is true, a complementary Mastery to Helping the Client Set and Keep Clear Intentions (Mastery 7) could be
a. Helping the Client Create and Use Supportive Systems and Structures.
b. Processing in the Present.
c. Expressing.
d. Establishing and Maintaining a Relationship of Trust.
It has been said that “setting an intention without taking action is like wanting to win a lottery without buying a ticket.” If this is true, a complementary Mastery to Helping the Client Set and Keep Clear Intentions (Mastery 7) could be
a. Helping the Client Create and Use Supportive Systems and Structures.
b. Processing in the Present.
c. Expressing.
d. Establishing and Maintaining a Relationship of Trust.
Establishing and Maintaining a Relationship of Trust (Mastery 1) means, among other things, that the client feels safe to fully engage in the “risky” decisions associated with personal transformation. In order to maintain that openness, a. the coach listens fully, waiting for the appropriate
moment to interject perspectives or advice that will be helpful for the client.
b. the coach helps the client reframe emotions so that they are more productive.
c. the coach keeps the focus on the client, not on herself.
d. the client should primarily be the receiver of information, rather than the contributor of insight.
