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UG-INTRANET-GMS Document Reference Version 1.9 Release Number 21 June 2017 Release Date For DISTRIBUTION Release Status MLA Documentation Services Document Ownership Documentation Administration Any hard copy or unprotected soft copy of this document must be regarded as an uncontrolled copy. No part of this publication may be used or reproduced in any form or by any means, or stored in a database retrieval system without the permission of the Document Owner. G LOBAL M ARKETING S YSTEM MANAGE MARKETING PLAN

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Page 1: Cambridge University Pressnams.cambridge.org/nams/training-guide/ug_global.marketing.syste… · UG-INTRANET GMS Document Reference Version 1.9 Release Number 21 June 2017 Release

UG-INTRANET-GMS Document Reference

Version 1.9 Release Number 21 June 2017 Release Date

For DISTRIBUTION Release Status MLA Documentation Services Document Ownership

Documentation Administration

Any hard copy or unprotected soft copy of this document must be regarded as an uncontrolled copy. No part of this publication may be used or reproduced in any form or by any means, or stored in a database

retrieval system without the permission of the Document Owner.

GLOBAL MARKETING SYSTEM

MANAGE MARKETING PLAN

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21 June 2017 GLOBAL MARKETING SYSTEM MANAGE MARKETING PLAN Version 1.9

Document History-1

DOCUMENT HISTORY

Ver. Date Author/Redactor Update Description

1.0 23 February 2015 Hanamel Viloria This version is a full or complete re-writing of the latest GMS (formerly NAMS) releases. This also means that this documentation is fresh ‘off the system’ without carrying over the out-dated procedures or content of the previous ones, which were written 2010.

This first version consists of 9 module sections and 2 appendices. The whole document is composed of 219 pages.

1.1 11 March 2015 Hanamel Viloria Version contains updates on the following:

• Detailed Search feature on Data From selection option and feature on assigning new Marketing Plan Owner.

• Feature on flagging US/UK Review Copies.

• Feature on Fulfilment Location.

The latest version consists of 9 module sections and 2 appendices. The whole document is composed of 223 pages.

1.2 18 August 2015 Hanamel Viloria Version contains the changes based on the following JIRA tickets: NRONE-207, NRONE-217, NRONE-222, NRONE-223, NRONE-224, NRONE-225, NRONE-226, and NRONE-231. You may refer to the following link: https://jira.cambridge.org/browse/NRONE-232

The latest version consists of 9 module sections and 2 appendices. The whole document is composed of 226 pages.

1.3 18 September 2015 Hanamel Viloria Version contains the changes based on the following JIRA tickets: NRONE-177, NRONE-189, NRONE-190, NRONE-230, NRONE-236, NRONE-237, and NRONE-248. You may refer to the following link: https://jira.cambridge.org/browse/NRONE-238

The latest version consists of 9 module sections and 2 appendices. The whole document is composed of 243 pages.

1.4 27 January 2015 Hanamel Viloria Version is mainly a re-branding. New template is based on the Manila Office branding look. Secondly, version contains the changes based on the following JIRA tickets: NRONE-254, NRONE-255, NRONE-256, and NRONE-259.

The latest version consists of 10 module sections and 2 appendices. The whole document is composed of 246 pages.

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Document History-2

Ver. Date Author/Redactor Update Description

1.5 08 July 2016 Hanamel Viloria Changes based on the following JIRA tickets: NRONE-075, NRONE-274, NRONE-275, and NRONE-276.

The latest version consists of 11 module sections and 2 appendices. The whole document is composed of 261 pages.

1.6 15 August 2016 Hanamel Viloria Version is composed of 7 separate documents, each one representing a function or a group of functions. Separating the whole into parts have been conceptualised to accommodate the expanding range of features and functionalities.

Documenting this wide range of scope slows down the writing process since each time a larger document is saved, longer time is also required. The following list of filenames is the breakdown of the whole documentation:

1. ug_global.marketing.system_superuser_1.search_v.1.6.docx

2. ug_global.marketing.system_superuser_2.marketing.plan_v.1.6.docx

3. ug_global.marketing.system_superuser_3.contact.data_v.1.6.docx

4. ug_global.marketing.system_superuser_4.recordset_v.1.6.docx

5. ug_global.marketing.system_superuser_5.marketing.outputs_v.1.6.docx

6. ug_global.marketing.system_superuser_6.to.11.reports.standards.processes_v.1.6.docx

7. ug_global.marketing.system_superuser_appendices_v.1.6.docx

From this point onward, only the updated functionality will require documentation updates.

1.7 26 August 2016

02 September 2016

17 November 2016

Hanamel Viloria Two features/sections have been updated in this version:

• Create / Assign Direct Mail

• Create / Assign Email Campaign

Changes are based on ticket name Make Year and month mandatory for activities (refer to the following link: https://jira.cambridge.org/browse/NRONE-274).

Further update is from ticket name Add 'Authorise All' button in Academic Review Copies page (refer to the following link: https://jira.cambridge.org/browse/NRONE-275).

Further update is from ticket name Redefine Flyer output from GMS to mirror AMD (refer to the following link: https://jira.cambridge.org/browse/NRONE-290).

1.8 05 May 2017 Rhoda Salas Updated section 2.8.15 according to NRONE-345.

1.9 21 June 2017 Rhoda Salas Updated section 2.4 according to NRONE-368, NRONE-370, and NRONE-371.

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Table of Contents-1

TABLE OF CONTENTS

SECTION 2. MANAGE MARKETING PLAN ................................................................. 2-1

2.1. Section Overview ..................................................................................................................................... 2-1

2.2. About GMS Marketing Plan ..................................................................................................................... 2-1

2.3. Create Marketing Plan ............................................................................................................................. 2-2

2.4. Create Flyer ............................................................................................................................................. 2-5

2.5. View Catalog Page ................................................................................................................................ 2-17

2.6. View Subject Information Page .............................................................................................................. 2-19

2.7. Update Marketing Plan · Marketing Strategy Section ............................................................................. 2-22

2.8. Update Marketing Plan · Marketing Activities ........................................................................................ 2-25

2.8.1. Create / Assign Trade Catalogue Announcement ......................................................................... 2-25

2.8.2. Assign Academic Advertising ....................................................................................................... 2-27

2.8.3. Assign / Update Awards ............................................................................................................... 2-31

2.8.4. Create / Assign Direct Mail ........................................................................................................... 2-35

2.8.5. Create / Assign Email Campaign .................................................................................................. 2-40

2.8.6. Assign Academic Review Copies .................................................................................................. 2-45

2.8.7. Assign Exhibit............................................................................................................................... 2-55

2.8.8. Assign Coops ............................................................................................................................... 2-59

2.8.9. Assign Social Media ..................................................................................................................... 2-64

2.8.10. View ESL Education / Instructor .................................................................................................. 2-67

2.8.11. Set-up Library Promotion ........................................................................................................... 2-68

2.8.12. View Media Copies .................................................................................................................... 2-71

2.8.13. Assign Textbook Promotion ....................................................................................................... 2-73

2.8.14. Update Review Copies Flags ....................................................................................................... 2-76

2.8.15. Update Marketing Pack Sent Flag............................................................................................... 2-78

2.9. Finalise Marketing Plan .......................................................................................................................... 2-80

2.9.1. Generate RTF Format for Marketing Plan ..................................................................................... 2-82

2.9.2. Generate PDF Format for Marketing Plan ..................................................................................... 2-83

2.9.3. Verify Finalisation of Marketing Plan ............................................................................................ 2-84

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Section 2-1

SECTION 2. MANAGE MARKETING PLAN

2.1. SECTION OVERVIEW This section is essential reading as it provides the following activities:

• Create New Marketing Plan

• Update Marketing Plan

• Finalise Marketing Plan

2.2. ABOUT GMS MARKETING PLAN Marketing Plan is a documented plan presenting determined advertising, promotional, sales tools and activities. The Marketing Assistants/Associates prepares marketing plans for forthcoming titles.

The plan describes how a Marketing Associate/Assistant intends to promote or advertise a title to obtain the best price within a reasonable time. It is the blueprint for implementing and controlling the marketing activities relating to a particular marketing strategy.

Therefore, a GMS marketing plan is a selling plan for Cambridge titles involving the following areas:

• Catalogue Display

• Defined Readership

• Efficient Distribution

• Effective Promotion

• Cost-effective Timeline

• Demand-creating Activities

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Section 2-2

2.3. CREATE MARKETING PLAN This procedure assumes that there is no existing marketing plan for the title. Follow procedure below to Create New Marketing Plan:

2

1

3

CREATE MARKETING PLAN

PROCEDURE

This procedure assumes that you already performed sections 1.3. Perform Basic Search or 1.4. Perform Detailed Title Search For Books.

1. System displays search result.

NOTE: System shows that there are two items that are available for marketing plan creation.

2. Select one of the item’s [ create new marketing plan ] link, e.g., The Beatles: Sgt. Pepper’s Lonely Hearts Club Band paperback format.

3. System displays the Assign owner of this marketing plan page.

Continued on next page

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Section 2-3

5

6

CREATE MARKETING PLAN PROCEDURE

4. Click Assign owner dropdown menu.

5. System displays names of marketing plan owners.

6. Find and select your name, e.g., Hanamel Viloria.

7. Click Save button.

Continued on next page

7

4

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Section 2-4

CREATE MARKETING PLAN

PROCEDURE

8. System displays the newly created Marketing Plan as indicated by the default Bibliographic View (see enclosed portion of the image).

NOTE: This field allows you to select which bibliographic options you want to view or update - Catalog, Marketing Plan, or Subject Information.

Details on these options are provided in Section 2.2 Update Marketing Plan.

9. End of procedure.

8

Australia and Asia details are now added on the Title Details. The same is true with the Bibliographic Details in RTF.

9

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Section 2-5

2.4. CREATE FLYER This procedure assumes that there is already an existing marketing plan for the title. Follow procedure below to Create Flyer.

3

4

1

2

CREATE FLYER PROCEDURE

This procedure assumes that you already performed sections 1.3. Perform Basic Search or 1.4. Perform Detailed Title Search For Books.

1. System displays search result.

NOTE: System shows that there are two items that are available for marketing plan update.

2. Select item to update through its [ update marketing plan ] link, e.g., paperback format.

3. System displays Marketing Plan page, this is also the default page.

4. Click Create Flyer button.

Continued on next page

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Section 2-6

CREATE FLYER PROCEDURE

5. System displays the Create Flyer page.

Select which procedure you want to perform:

A. To update marketing flyer details proceed to Step 6.

B. To generate marketing flyer proceed to Step 10.

Continued on next page

5

B

A

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Section 2-7

CREATE FLYER PROCEDURE

6. Provide all the necessary details into the following section. As examples we will add another Authors/Contribs and Marketing Message details.

Continued on next page

Title and Subtitle fields are locked. You are not allowed to change the information in these fields (see enclosed portion of the section).

6

Any changes made in the

Create Flyer fields are shown

in real time on the preview

section.

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Section 2-8

CREATE FLYER PROCEDURE

7. System displays how the preview page would look like after providing all the necessary updates.

NOTE: The flyer preview displays the additional details we have provided into the specific section of the Create Flyer page, follow broken lines to verify.

In the Edition field, if the number is 0 or 1, the edition number is not displayed in the preview flyer. Otherwise, the edition is displayed below the title in alphanumeric format. See sample image in the next page.

Continued on next page

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Section 2-9

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Section 2-10

The section mainly features pricing and most of the fields here are locked, which means you are not allowed to change these information (please see enclosed portion of the image). Only the Discount Code, Expiry Date, and blurb are allowed to be updated.

Any changes made in the Create Flyer

fields are shown in real time on the preview section.

8

CREATE FLYER PROCEDURE

8. Provide all the necessary details into the following section. As examples we will input the Discount Code, Expiry Date, and review details.

Continued on next page

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Section 2-11

CREATE FLYER PROCEDURE

9. System displays how the preview page would look like after providing all the necessary updates.

NOTE: For endorsement reviews with no reviewer name and only the publication, only the publication name is displayed in the flyer. Otherwise, the reviewer name and publication/affiliation are displayed as in the previous image.

The Discount Code is only displayed when the Discount flyer setting on top of the page is set to Yes.

Continued on next page

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Section 2-12

10

11 12

13 CREATE FLYER PROCEDURE

10. Setup Marketing Flyer setting.

11. System displays how the setting would look like after setting up all desired options.

12. Select Export PDF and System generates and saves the PDF format of the Academic Marketing Flyer.

13. Open exported Flyer details.

Continued on next page

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Section 2-13

14

CREATE FLYER PROCEDURE

14. System displays the printable Academic Marketing Flyer.

End of procedure

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Section 2-14

The following figures show how the flyer will look like depending on other flyer settings, specifically for Discount and Use Short URL? fields:

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Section 2-15

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Section 2-16

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Section 2-17

2.5. VIEW CATALOG PAGE This procedure assumes that there is already an existing marketing plan for the title. Follow procedure below to View Catalog Page.

3 4

VIEW CATALOG PAGE PROCEDURE

This procedure assumes that you already performed sections 1.3. Perform Basic Search or 1.4. Perform Detailed Title Search For Books.

1. System displays search result.

NOTE: System shows that there are two items that are available for marketing plan update.

2. Select item to update through its [ update marketing plan ] link, e.g., paperback format.

3. System displays Marketing Plan page, this is also the default page.

4. Select Catalog for Bibliographic View option.

Continued on next page

1

2

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Section 2-18

VIEW CATALOG PAGE PROCEDURE

5. System displays Catalog page.

6. System displays message alert, i.e., in Red font.

NOTE: Previously, users were able to update the contents on this page. However, this function is no longer available, therefore DO NOT enter anything in the text boxes of this page.

Please send all review excerpts and award announcements to Data Care.

7. End of procedure.

5

6

7

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Section 2-19

2.6. VIEW SUBJECT INFORMATION PAGE This procedure assumes that there is already an existing marketing plan for the title. Follow procedure below to View Subject Information Page.

3 4

VIEW SUBJECT INFORMATION PAGE PROCEDURE

This procedure assumes that you already performed sections 1.3. Perform Basic Search or 1.4. Perform Detailed Title Search For Books.

1. System displays search result.

NOTE: System shows that there are two items that are available for marketing plan update.

2. Select item to update through its [ update marketing plan ] link, e.g., paperback format.

3. System displays Marketing Plan page, this is also the default page.

4. Select Subject Information for Bibliographic View option.

Continued on next page

1

2

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Section 2-20

5

Why Subject Information page is important:

• Shows all assigned vista codes to be associated with a title.

• It is an important page since it is central in adding your marketing activities correctly.

• Vista Codes for books prior to signing contracts are fed onto this page.

• Subject codes can be added when necessary.

• Adding appropriate vista codes will ensure that any marketing piece for any subject area will pick up their respective titles in their searches.

• It is key and essential to the cross-marketing of titles between subject areas (especially outside of your own)

6

7

8

9

10

VIEW SUBJECT INFORMATION

PAGE PROCEDURE

5. System displays Subject Information page.

6. Search for subject code to be associated with the title, as an example we will input 22X in the Search entry field.

7. Click Go button.

8. System displays search result.

9. Click tick-box of subject code, i.e., 22X.

10. Click add button.

Continued on next page

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Section 2-21

VIEW SUBJECT INFORMATION PAGE PROCEDURE

11. System places subject code under NAMS Subject Classification section.

NOTE: This means that every organizational-level record of contacts in NAMS associated with 22X will be available in the activities section of the marketing plan for the title.

12. End of procedure.

11

12

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Section 2-22

2.7. UPDATE MARKETING PLAN · MARKETING STRATEGY SECTION This procedure assumes that there is no existing marketing plan for the title. Follow procedure below to Update Marketing Plan.

Follow procedure below to Update Marketing Strategy section.

3

4

UPDATE MARKETING STRATEGY PROCEDURE

This procedure assumes that you already performed sections 1.3. Perform Basic Search or 1.4. Perform Detailed Title Search For Books.

1. System displays search result.

NOTE: System shows that there are two items that are available for marketing plan update.

2. Select item to update through its [ update marketing plan ] link, e.g., paperback format.

3. System displays Marketing Plan page, this is also the default page.

4. Click Tailor Marketing Strategy button.

Continued on next page

1

2

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Section 2-23

76

5

6

Selection of Elements you may choose from:

• Institutional Marketing

• Retail Marketing

• Cross Promotion

• Internet Retail

• Publicity

• Online Marketing

• Social Media

• Textbook Marketing

• Special Sales 8

UPDATE MARKETING

STRATEGY PROCEDURE

5. System displays the Tailored Marketing Strategy page.

6. Choose which Elements are appropriate for your Marketing Strategy.

NOTE: Scroll down to see more elements.

7. Click Save Marketing Strategy button (located at the bottom end of the page).

NOTE: Saving a new marketing strategy will overwrite the current one.

8. System displays the details taken from the Tailored Marketing Strategy page.

Continued on next page.

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Section 2-24

12

13

9

55 10

11

UPDATE MARKETING STRATEGY

PROCEDURE

9. Make further changes into the Marketing Strategy details section, e.g., change Introduction heading.

NOTE: If you prefer to make custom changes to these details you may skip the tailor marketing strategy steps and directly edit this section.

10. System displays the new element heading, e.g., Strategy for Sgt. Pepper’s.

11. Click Save Custom Marketing Strategy button to apply all changes made.

12. System refreshes the page.

13. End of procedure.

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Section 2-25

2.8. UPDATE MARKETING PLAN · MARKETING ACTIVITIES This section is the continuity of the Update Marketing Plan · Marketing Strategy procedure (see Section 2.3). Follow procedure below to Update Marketing Activity section. This section assumes that we will update Marketing Activity section by going through each of the activities outlined.

2.8.1. CREATE / ASSIGN TRADE CATALOGUE ANNOUNCEMENT Follow procedure below to Create / Assign Trade Catalogue Announcement for Marketing Activity section.

1

2

3

5

6

4

CREATE / ASSIGN TRADE CATALOG

ANNOUNCEMENT

1. System displays Marketing Activity main section.

2. Click Trade Catalog Announcement: link.

3. System displays Trade Catalogue Assignments page.

NOTE: From here, you may already select existing Trade Catalog listed on the page by clicking on their respective Select tick-box and proceed by going to Step 10 onwards.

However, since your objective is to create a new one, proceed to the next step.

4. Scroll down to the bottom-end of the page.

5. System displays the Create Trade Catalogue section.

6. Input all the necessary details.

Continued on next page

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Section 2-26

7

8

9 10

11

12

14

15

17

16

18

13

CREATE / ASSIGN TRADE CATALOG

ANNOUNCEMENT

7. System displays how the Create Trade Catalogue section would look like after input.

8. Click Save button.

9. System displays the newly created Trade Catalogue as already part of the list.

10. Select corresponding tick-box of the new Trade Catalog.

11. System displays how the list would look like after selecting.

12. Click Assign Trade Catalog button.

13. System displays newly selected trade catalog into your own Trade Catalog list.

14. Scroll down to the bottom-end of the page.

15. Click Done button.

16. System goes back to Marketing Activity main section.

17. System shows the selected trade catalogue is now included in the Marketing Activity section.

18. End of procedure.

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Section 2-27

2.8.2. ASSIGN ACADEMIC ADVERTISING Follow procedure below to Assign Academic Advertising for Marketing Activity section.

3 5 4

Users are now able to switch the Vista Codes restriction on and off when searching for a marketing activity to add to a marketing plan. This feature reduces the impact of Vista Code restrictions on items for marketing activities.

This feature is also applied to the following marketing activities:

Awards

Academic Review Copies

Exhibits

Coops

1

2 ASSIGN ACADEMIC ADVERTISING

1. System displays Marketing Activity main section.

2. Click Academic Advertising: link.

3. System displays Space Advertising Assignments page.

NOTE: Before we proceed, let us see the Vista Codes on/off restriction feature.

4. Click Don’t Restrict radio button for Vista Codes.

5. Click Show All button.

Continued on next page

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Section 2-28

8

9 10 11

ASSIGN ACADEMIC ADVERTISING

6. System displays the unrestricted result.

7. Return to previous display mode by selecting Restrict radio button and clicking the Show All button.

8. System displays back restricted result.

9. Select Search By: option, e.g., Advertising Name.

10. Input Search keyword, e.g., Music.

11. Click Search button.

Continued on next page

7

6

The number of result yielded for unrestricted Vista Codes is 842 records compared to 129 records with the restriction (see previous screen capture).

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14

15

ASSIGN ACADEMIC ADVERTISING

12. System displays search result.

13. Select tick-box of corresponding academic advertising to include in your marketing plan.

14. System displays how it would look like after selecting the desired advertising names.

15. Click Assign Ads button.

Continued on next page

12

13

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16

17

ASSIGN ACADEMIC ADVERTISING

16. System displays the list of selected advertising names for inclusion in the Marketing Activity.

17. Click Done button.

18. System goes back to Marketing Activity main section.

19. System shows the selected Academic Advertising names are now on the Marketing Activity section.

20. End of procedure.

18

19

20

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Section 2-31

2.8.3. ASSIGN / UPDATE AWARDS Follow procedure below to Assign / Update Awards for Marketing Activity section.

1

2

ASSIGN / UPDATE AWARDS

1. System displays Marketing Activity main section.

2. Click Awards: link.

3. System displays Awards Assignments page.

NOTE: Before we proceed, let us see the Vista Codes on/off restriction feature.

4. Click Don’t Restrict radio button for Vista Codes.

5. Click Show All button.

Continued on next page

3

4 5

Go to Section 10. Maintain E-mail Template to view procedure on using this feature.

Users are now able to switch the Vista Codes restriction on and off when searching for a marketing activity to add to a marketing plan. This feature reduces the impact of Vista Code restrictions on items for marketing activities.

This feature is also applied to the following marketing activities:

• Academic Advertising

• Academic Review Copies

• Exhibits

• Coops

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8

10 9

11

6

7

The number of result yielded for unrestricted Vista Codes is 731 records compared to 70 records with the restriction (see previous screen capture).

ASSIGN / UPDATE AWARDS

6. System displays the unrestricted result.

7. Return to previous display mode by selecting Restrict radio button and clicking the Show All button.

8. System displays back restricted result.

9. Select Search By: option, e.g., Awards Name.

10. Input Search keyword, e.g., Music.

11. Click Search button.

Continued on next page

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Section 2-33

12

13

14

15

You may choose to send the details of the Marketing Plan - Award directly by email which is readily available via link.

Go to Section 10.3. Send Marketing Activity - Award Message via Email Link to follow the procedure.

16

170

ASSIGN / UPDATE AWARDS

12. System displays search result.

13. Select tick-box of corresponding awards name to include in your marketing plan.

14. System displays how it would look like after selecting the desired award names.

15. Click Assign Awards button.

16. System displays the list of selected award names for inclusion in the Marketing Activity.

17. Click Done button.

Continued on next page

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ASSIGN / UPDATE AWARDS

18. System goes back to Marketing Activity main section.

19. System shows the selected Awards Advertising names are now on the Marketing Activity section.

20. End of procedure.

18

19

20

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Section 2-35

2.8.4. CREATE / ASSIGN DIRECT MAIL Follow procedure below to Create / Assign Direct Mail for Marketing Activity section.

1

2

CREATE / ASSIGN DIRECT MAIL

1. System displays Marketing Activity main section.

2. Click Direct Mail: link.

3. System displays Direct Mail Assignments page.

NOTE: From here, you may already select existing Direct Mail listed on the page by clicking on their respective Select tick-box and proceed by going to Step 9 onwards. However, since your objective is to create a new one, proceed to the next step.

Continued on next page

3

The Year column heading works as a sorter, i.e., it sorts items numerically. You may switch between and to re-arrange in ascending or in descending order.

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7

8

CREATE / ASSIGN DIRECT MAIL

4. Scroll down to the bottom-end of the page.

5. System displays the Create Piece Type section.

6. Input all the necessary details

7. System displays how the Create Piece Type section would look like after input.

8. Click Create Piece Type button.

Continued on next page

4

5

6

Title of Piece*, Season*, and Year* are mandatory fields as indicated by the * symbol. System will not proceed if no input is made and system will display pop-up dialogue box to indicate mandatory entry.

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9

CREATE / ASSIGN DIRECT MAIL

9. System creates the new piece type and displays it on the title main page, e.g., Music of the Beatles.

10. Perform Search to select titles to include in the Direct Mail Assignments list, e.g., search for Music.

Continued on next page

10

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13

14

12

11

CREATE / ASSIGN DIRECT MAIL

11. System displays search result.

12. Select titles from the result.

13. System displays how the search page would look like after clicking on the tick boxes

As examples we have selected the following titles: Music of the Beatles; Music CATALOGUE 2015 – Autumn 2015; Music; and Music Online.

14. .Click Add piece type button.

Continued on next page

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Section 2-39

16

17

18

20

19

15

CREATE / ASSIGN DIRECT MAIL

15. System displays the Direct Mail Assignments section which feature the Selected Piece Type.

16. Scroll down to the bottom-end of the page.

17. Click Done button.

18. System goes back to Marketing Activity main section.

19. System shows the selected Direct Mail piece types are now included in the Marketing Activity section.

20. End of procedure.

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Section 2-40

2.8.5. CREATE / ASSIGN EMAIL CAMPAIGN Follow procedure below to Create / Assign Email Campaign for Marketing Activity section.

1

2

CREATE / ASSIGN EMAIL

CAMPAIGN

1. System displays Marketing Activity main section.

2. Click Email Campaign: link.

3. System displays Email Campaign page.

NOTE: From here, you may already select existing Email Campaign listed on the page by clicking on their respective Select tick-box and proceed by going to Step 10 onwards.

However, since your objective is to create a new one, proceed to the next step.

Continued on next page

3

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8

9

CREATE / ASSIGN EMAIL

CAMPAIGN

4. Scroll down to the bottom-end of the page.

5. System displays the Create Piece Type section.

6. Input all the necessary details.

7. System displays how the Create Piece Type section would look like after input.

8. Click Create Piece Type button.

9. System creates the new piece type and displays it on the title main page, e.g., Music of Sgt. Peppers.

Continued on next page

5

4

6

Title of Piece*, Month*, and Year* are mandatory fields as indicated by the * symbol. System will not proceed if no input is made and system will display pop-up dialogue box to indicate mandatory entry.

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Section 2-42

10

CREATE / ASSIGN EMAIL

CAMPAIGN

10. Perform Search to select titles to include in the Email Campaign Assignments list, e.g., search for Music.

11. System displays search result

12. Select titles from the result.

Continued on next page

11

12

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Section 2-43

15

164

17

13

14

CREATE / ASSIGN EMAIL

CAMPAIGN

13. System displays how the search page would look like after clicking on the tick boxes.

As examples we have selected the following titles: Music of Sgt. Peppers; Medieval and Renaissance Music; 20th Century Music Cluster Fall 2014; College Music Campaign; 20th Century Music; and Cambridge Music Encyclopedias.

14. Click Add Piece Type button.

15. System displays the Email Campaign Assignments section which feature the Selected Piece Types.

16. Scroll down to the bottom-end of the page.

17. Click Done button.

Continued on next page

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Section 2-44

18

20

19

CREATE / ASSIGN EMAIL CAMPAIGN

18. System goes back to Marketing Activity main section.

19. System shows the selected Email Campaign piece types are now included in the Marketing Activity section.

20. End of procedure.

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Section 2-45

2.8.6. ASSIGN ACADEMIC REVIEW COPIES Follow procedure below to Assign Academic Review Copies for Marketing Activity section.

1

2

ASSIGN ACADEMIC REVIEW COPIES

1. System displays Marketing Activity main section.

2. Click Academic Review Copies: link.

3. System displays Review Copy page.

NOTE: Before we proceed, let us see the Vista Codes on/off restriction feature.

4. Click Don’t Restrict radio button for Vista Codes.

5. Click Show All button.

Continued on next page

3

Users are now able to switch the Vista Codes restriction on an off when searching for a marketing activity to add to a marketing plan. This feature reduces the impact of Vista Code restrictions on items for marketing activities. This feature is also applied to the following marketing activities:

Academic Advertising

Awards

Exhibits

Coops

4 5

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Section 2-46

The number of result yielded for unrestricted Vista Codes is 5242 records compared to 229 records with the restriction (see previous screen capture).

7

6

The Reviewer Name column heading works as a sorter, i.e., it sorts items alpha-numerically. You may switch between and to re-arrange as required. Follow broken lines to view the examples.

ASSIGN ACADEMIC REVIEW

COPIES

6. System displays the unrestricted result.

7. Return to previous display mode by selecting Restrict radio button and clicking the Show All button.

Continued on next page

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Section 2-47

9

8

10

ASSIGN ACADEMIC REVIEW COPIES

8. System displays back restricted result.

NOTE: Before proceeding to assign review copies, the new GMS release allows you to view Inactive Reviewers.

9. Click Inactive Reviewers: Show radio button.

10. Click Show All button.

Continued on next page

The Contact Name column heading works as a sorter, i.e., it sorts items alpha-numerically. You may switch between and to re-arrange as required. Follow broken lines to view the examples.

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Section 2-48

15 16 17 14

When you click the organisation link of the Assigned Reviewer / Available Reviewer, the Organisation Details page displays and it now includes the SAP ID field. The value will display if there’s a SAP ID associated with the organisation (see example below).

13

11

12

ASSIGN ACADEMIC REVIEW COPIES

11. System displays Inactive Reviewers.

NOTE: Inactive reviewers are shown in Grey texts. Take notice that these items do not have tick boxes, this means that they can no longer be assigned for review copies.

12. Return to previous display mode for by selecting Inactive Reviewers: Hide.

13. Click Show All button

14. System displays back Review Copy page without the Inactive Reviewers.

15. Select Search By: option, e.g., Organization Name.

16. Input Search keyword, e.g., Popular Music.

17. Click Search button.

Continued on next page

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Section 2-49

The page displays additional sections related to SAP ID which are the Supplemental Information and Areas of Interests sections.

ASSIGN ACADEMIC REVIEW COPIES

18. System displays search result.

19. Select tick-boxes of review copies to include in your marketing plan.

Continued on next page

18

19

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Section 2-50

22

This button automatically downloads the file once clicked (follow dotted line below):

20

21

ASSIGN ACADEMIC REVIEW COPIES

20. System displays how it would look like after selecting the desired award names.

21. Click Assign Review Copies button.

22. System displays the list of selected review copies for inclusion in the Marketing Activity.

Continued on next page

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Section 2-51

23

25

ASSIGN ACADEMIC REVIEW COPIES

23. Click US Review Labels button.

24. System downloads file.

25. Select option for Authorization Status, e.g., Authorized.

NOTE: You may also click the Authorise all button (follow broken line) to select all.

26. System displays how the Marketing Plan Review Copy Assignments section would look like after the selection.

27. Click Update button.

Continued on next page

24

27

26

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Section 2-52

31

32

28

29

30

33

ASSIGN ACADEMIC REVIEW

COPIES

28. System displays updated Marketing Plan Review Copy Assignments section as indicated by the Authorization Date (follow broken line).

29. Update the Review ISBN Status for all reviews, e.g., from Not Planned to Planned.

30. Click Update button.

31. System refreshes the page and shows updated Review ISBN Status (follow broken line).

32. Generate report by clicking Output – GOL button.

33. System downloads file.

Continued on next page

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Section 2-53

35

36

ASSIGN ACADEMIC REVIEW COPIES

34. Open downloaded file and System displays the Generic Order Load.

35. Scroll down to the bottom-end of the Marketing Plan - Available Review Copies page.

36. Click Done button.

Continued on next page

34

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Section 2-54

37

38

When the Review ISBN Status changed to Requested, the US Review Copies status under the Review Copies Flags section shall be updated to Done.

Compare Academic Review Copies screen captures above, i.e., A and B.

• When Reviewer Status becomes Inactive and Review ISBN Status is Planned text is Red.

• When Reviewer Status becomes Inactive and Review ISBN Status is Not Planned text is Grey.

• When Reviewer Status becomes Inactive and Review ISBN Status is Requested text is Grey.

A

B

39

ASSIGN ACADEMIC REVIEW COPIES

37. System goes back to Marketing Activity main section.

38. System shows the selected Academic Review Copies are now included in the Marketing Activity section.

NOTE: Please follow dotted line for explanation when reviewer status becomes inactive.

39. End of procedure.

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Section 2-55

2.8.7. ASSIGN EXHIBIT Follow procedure below to Assign Exhibit for Marketing Activity section.

2

1

ASSIGN EXHIBIT

1. System displays Marketing Activity main section.

2. Click Exhibits: link.

3. System displays Exhibit page.

NOTE: Before we proceed, let us see the Vista Codes on/off restriction feature.

4. Click Don’t Restrict radio button for Vista Codes.

5. Click Show All button.

Continued on next page

3

5 4

Users are now able to switch the Vista Codes restriction on and off when searching for a marketing activity to add to a marketing plan. This feature reduces the impact of Vista Code restrictions on items for marketing activities.

This feature is also applied to the following marketing activities:

Academic Advertising

Academic Review Copies

Awards

Coops

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Section 2-56

8

9 10 11

The number of result yielded for unrestricted Vista Codes is 2181 records compared to 253 records with the restriction (see previous screen capture).

6

7

ASSIGN EXHIBIT

6. System displays the unrestricted result.

7. Return to previous display mode by selecting Restrict radio button and clicking the Show All button.

8. System displays back restricted result.

9. Select Search By: option, e.g., Exhibit Name.

10. Input Search keyword, e.g., Music.

11. Click Search button.

Continued on next page

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13

12

14

151

ASSIGN EXHIBIT

12. System displays search result.

13. Select tick-box of corresponding exhibits to include in your marketing plan, as examples we will choose the following (you may scroll down further):

• College Music Society Oct 2014

• American Musicological Society

• Music Library Association

• Royal Music Association Sep 2014

• Society for American Music Mar 2015

• Society for Music Theory Nov 2014.

14. Click Assign Exhibits button located at the bottom end of the page.

15. System displays the list of selected exhibits for inclusion in the Marketing Activity.

Continued on next page

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17

16

19

20

18

ASSIGN EXHIBIT

16. Scroll down to the bottom-end of the page.

17. Click Done button.

18. System goes back to Marketing Activity main section.

19. System shows the selected Exhibits are now included in the Marketing Activity section.

20. End of procedure.

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Section 2-59

2.8.8. ASSIGN COOPS Follow procedure below to Assign Coop for Marketing Activity section.

1

2

ASSIGN COOPS

1. System displays Marketing Activity main section.

2. Click Coops: link.

Continued on next page

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Section 2-60

3 5 4

Users are now able to switch the Vista Codes restriction on and off when searching for a marketing activity to add to a marketing plan. This feature reduces the impact of Vista Code restrictions on items for marketing activities.

This feature is also applied to the following marketing activities:

Academic Advertising

Academic Review Copies

Awards

Exhibits

The number of result yielded for unrestricted Vista Codes is 1020 records compared to 128 records with the restriction (see previous screen capture).

6

7

ASSIGN COOPS

3. System displays Coops page.

NOTE: Before we proceed, let us see the Vista Codes on/off restriction feature.

4. Click Don’t Restrict radio button for Vista Codes.

5. Click Show All button.

6. System displays the unrestricted result.

7. Return to previous display mode by selecting Restrict radio button and clicking the Show All button.

Continued on next page

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8

9 10 11

13

12

ASSIGN COOPS

8. System displays back restricted result.

9. Select Search By: option, e.g., Coop Name.

10. Input Search keyword, e.g., Music.

11. Click Search button.

12. System displays search result.

13. Select tick-box of corresponding coops to include in your marketing plan.

Continued on next page

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14

15

17

161

ASSIGN COOPS

14. System displays how the list would look like after selecting.

15. Click Assign Coops button located at the bottom end of the page.

16. System displays the list of selected coops for inclusion in the Marketing Activity.

17. Click Done button.

Continued on next page

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19

18

20

ASSIGN COOPS

18. System goes back to Marketing Activity main section.

19. System shows the selected Exhibits are now included in the Marketing Activity section.

20. End of procedure.

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2.8.9. ASSIGN SOCIAL MEDIA Follow procedure below to Assign Social Media for Marketing Activity section.

1

2

ASSIGN SOCIAL MEDIA

1. System displays Marketing Activity main section.

2. Click Social Media: link.

Continued on next page

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ASSIGN SOCIAL MEDIA

3. System displays Social Media page.

4. Select tick-box of corresponding social media to include in your marketing plan, as an example we will all.

5. System displays how the list would look like after selecting.

6. Click Assign Social Media button located at the bottom end of the page.

7. System displays the list of selected social media for inclusion in the Marketing Activity.

8. Click Done button.

Continued on next page

3

4

5

6

8 7

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11

9

ASSIGN SOCIAL MEDIA

9. System goes back to Marketing Activity main section.

10. System shows the selected Social Media are now included in the Marketing Activity section.

11. End of procedure.

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Section 2-67

2.8.10. VIEW ESL EDUCATION / INSTRUCTOR Follow procedure below to Assign ESL Education / Instructor for Marketing Activity section.

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1

3

4

VIEW ESL EDUCATION / INSTRUCTOR

1. System displays Marketing Activity main section.

2. Click ESL/Education Gratis: link.

3. System displays the ESL Education / Instructor page.

NOTE: Let us say that this particular marketing activity has nothing to do with our title, we may skip this one.

4. End of procedure.

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Section 2-68

2.8.11. SET-UP LIBRARY PROMOTION Follow procedure below to Set-up Library Promotion for Marketing Activity section.

2

1

SET-UP LIBRARY PROMOTION

1. System displays Marketing Activity main section.

2. Click Library Promotion: link.

Continued on next page

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4

5

6

7

8

9 10

11

12

13 14

15

16

SET-UP LIBRARY PROMOTION

3. System displays Library Promotion page.

4. Select Piece Type to include, e.g., Subject Catalog.

5. Select Library, e.g., Academic and Public.

6. Click Save button.

7. System displays the list of selected library promotions for inclusion in the Marketing Activity.

8. Select another Piece Type to include, e.g., Flyer.

9. Select Library, e.g., Public.

10. Click Save button.

11. System displays the list of selected library promotions for inclusion in the Marketing Activity.

12. Select another Piece Type to include, e.g., Postcard.

13. Select Library, e.g., Public.

14. Click Save button.

15. System displays the list of selected library promotions for inclusion in the Marketing Activity.

16. Click Done button.

Continued on next page

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19

18

SET-UP LIBRARY PROMOTION

17. System goes back to Marketing Activity main section.

18. System shows the selected Library Promotion are now included in the Marketing Activity section.

19. End of procedure.

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Section 2-71

2.8.12. VIEW MEDIA COPIES Follow procedure below to Media Copies for Marketing Activity section.

2

1

VIEW MEDIA COPIES

1. System displays Marketing Activity main section.

2. Click Media Copies: link.

Continued on next page

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4

VIEW MEDIA COPIES

3. System displays the Media Copies page.

NOTE: Let us say that this particular marketing activity has nothing to do with our title, we may skip this one.

4. End of procedure.

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Section 2-73

2.8.13. ASSIGN TEXTBOOK PROMOTION Follow procedure below to Assign Textbook Promote for Marketing Activity section.

1

2

ASSIGN TEXTBOOK PROMOTION

1. System displays Marketing Activity main section.

2. Click Textbook Promotions: link.

Continued on next page

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4

5

6

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7

8

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ASSIGN TEXTBOOK PROMOTION

3. System displays Textbook Promotion page.

4. Select tick-box of corresponding social media to include in your marketing plan, as an example we will all.

5. System displays how the list would look like after selecting.

6. Click Assign Promotion button.

7. System displays the list of selected textbook promotion for inclusion in the Marketing Activity.

8. Input Notes.

9. Click Save Notes button.

10. System saves details into Notes text field.

11. Click Done button.

Continued on next page

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14

13

ASSIGN TEXTBOOK

PROMOTION

12. System goes back to Marketing Activity main section.

13. System shows the selected Library Promotion are now included in the Marketing Activity section.

14. End of procedure.

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Section 2-76

2.8.14. UPDATE REVIEW COPIES FLAGS Follow procedure below to Update Review Copies Flags section.

1

UPDATE REVIEW COPIES FLAGS

1. Scroll down the marketing plan to display the Review Copies Flags section.

2. Click the dropdown menu of the review copy you want to update to display the options, e.g., India Review Copies

3. Select the review copy status, e.g., Ready

Continued on next page

3

2

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UPDATE REVIEW COPIES FLAGS

4. System displays what the fields would look like after inputs.

5. Click the Save notes and review flags button to save the changes.

End of procedure

4

5

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Section 2-78

2.8.15. UPDATE MARKETING PACK SENT FLAG Follow procedure below to Update Marketing Pack Sent Flag section.

1

UPDATE MARKETING PACK SENT

FLAG

1. Scroll down the marketing plan to display the Marketing Pack Sent Flag section.

2. Click the Pack Sent to Author dropdown menu

3. Select the status, e.g., Yes

Continued on next page

3

2

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7

UPDATE MARKETING PACK SENT

FLAG

4. Click the Pack Sent to Marketer dropdown menu.

5. Select the marketer name, e.g., no one

6. System displays what the fields would look like after inputs.

7. Click the Save notes and review flags button to save the changes.

End of procedure

5

4

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Section 2-80

2.9. FINALISE MARKETING PLAN This procedure assumes that you already have provided details for your Marketing Activity section. Follow procedure below to Finalise Marketing Plan.

1

2

FINALISE MARKETING PLAN

1. System displays Marketing Plan page.

2. Click Finalize Marketing Plan button.

Continued on next page

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FINALISE MARKETING PLAN

3. System displays Marketing Summary page.

NOTE: Once you have finalised the Marketing Plan, the Bibliographic View option will become Marketing Summary (see enlarged image above).

Marketing Plan Status also changes from Pending to Finalized.

4. Select which Marketing Plan format you want to generate:

• If RTF go to Section 2.8.1.

• If PDF go to Section 2.8.2.

Continued on next page

3

4

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Section 2-82

2.9.1. GENERATE RTF FORMAT FOR MARKETING PLAN Follow procedure below to Generate RTF format for Marketing Plan section.

3

4

In this latest release, the Conferences and Exhibits section has now a standard text (see next page/s of the downloaded file). This text will be on both PDF and RTF format.

1

2

GENERATE RTF FORMAT FOR

MARKETING PLAN

1. Click Marketing Plan in RTF button.

2. System downloads file.

3. Open file and System displays Marketing Summary in RTF format.

4. End of procedure.

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Section 2-83

2.9.2. GENERATE PDF FORMAT FOR MARKETING PLAN Follow procedure below to Generate PDF format for Marketing Plan section.

GENERATE PDF FORMAT FOR

MARKETING PLAN

1. Click Marketing Plan in PDF button.

2. System downloads file.

3. Open file and System displays Marketing Summary in PDF format.

4. End of procedure.

1

2

3

In this latest release, the Conferences and Exhibits section has now a standard text (see next page/s of the downloaded file). This text will be on both PDF and RTF format.

4

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Section 2-84

2.9.3. VERIFY FINALISATION OF MARKETING PLAN Follow procedure below to Verify the Finalisation of Marketing Plan section.

1

VERIFY FINALISATION OF MARKETING PLAN

1. Perform another search for our title, The Beatles: Sgt. Pepper’s Lonely Hearts Club Band.

2. System displays Search result.

3. System indicates that the Marketing Plan Status has changed from [ update marketing plan ] to [ view marketing summary ].

4. End of procedure.

2

3

4