Campus Microfinance Alliance Conference 2011

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    The Campus Microfinance Alliance

    SPONSORED BY

    2011 Annual ConferenceThis binder belongs to_________________________________________

    Climbing thegrowth tree

    Building the student-led

    microfinance movement

    NEW HAVEN, CT

    October 21-23, 2011

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    The Campus Microfinance AllianceAnnual Conference

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    The Campus Microfinance AllianceAnnual Conference

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    The Campus Microfinance AllianceAnnual Conference

    The purpose of Credit Builders Alliance (CBA)

    is to help low and moderate income individuals

    currently served by non-traditional financial

    and asset building institutions build their credit

    and access conventional financing.

    Join CBA today to help your clients build credit

    as an asset for themselves and their families.

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    Organization Profile

    BENTLEY MICROCREDIT INITIATIVE

    YEAR OF INCEPTION 2008

    UNIVERSITY OF AFFILIATIONBentley University

    ORGANIZATIONAL STRUCTURE

    Registered student organizationNonprofit 501(c)3

    Funding & Budget

    CONTACT INFO

    175 Forest StreetWaltham, MA 02452

    $5,000OPERATING BUDGET

    ($125K for Lending)

    Demographics & Scale

    AREA SERVED

    Boston, Massachusetts

    CLIENTS SERVED YTD

    from Oct. 2010 to present

    DESCRIPTION OF CLIENT BASE

    We target Boston, MA and surroundingsuburbs.

    1

    LOANS DISBURSED YTDfrom Oct. 2010 to present1

    VALUE OF LOANS MADE

    from Oct. 2010 to present$10k

    Geographic Focus

    AREA TYPE

    Urban

    PROGRAM FOCUS Credit-led

    Microenterprise Products & Services

    TRAINING SERVICES

    OFFERED

    Referrals/partnerships with

    other training programs

    TYPE OF LENDING

    Individual lending

    $50015,000

    LOAN AMOUNTS

    for first-time borrowers

    10% INTEREST RATE

    YesARE CREDIT SCORES &HISTORY CHECKED?

    DESCRIPTION OF SERVICES OFFERED

    We oer consulting services as well as loan services. Internal services(consulting group) include legal, finance, accounting, business plan, marketing,and research databases. Externally we can connect loan clients with outsidecompanies to partner and learn from.

    PARTICIPANTS

    James Haight ([email protected])John Warden ([email protected])Chris Orihuela ([email protected])

    NUMBER OF STUDENT STAFF

    OFFICE?

    Yes, on campus

    100%

    University

    55

    LOAN LOSS RATE

    from Oct. 2010 to present0%

    PORTFOLIO AT RISK

    as of Oct. 2011100%

    RESTRUCTURE RATE

    as of Oct. 20110%

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    Organization Profile

    COMMUNITY EMPOWERMENT FUND

    YEAR OF INCEPTION 2009

    UNIVERSITY OF AFFILIATIONU. of North Carolina, Chapel Hill

    ORGANIZATIONAL STRUCTURE

    501(c)(3) nonprofit

    Funding & Budget

    CONTACT INFO

    phone (919) 200-0233www.communityempowermentfund.org

    81%

    Private Sources

    19%

    University

    $38,000OPERATING BUDGET

    Demographics & Scale

    AREA SERVED

    Orange and Durham Counties, NC

    CLIENTS SERVED YTD

    from Oct. 2010 to present

    DESCRIPTION OF CLIENT BASE

    Two-thirds of our clients are minority, one-halfare women, and 70 percent are homeless atintake.

    80

    LOANS DISBURSED YTDfrom Oct. 2010 to present2

    VALUE OF LOANS MADE

    from Oct. 2010 to present$0.5k

    Geographic Focus

    AREA TYPE

    Urban

    PROGRAM FOCUS Training-led

    Microenterprise Products & Services

    TRAINING SERVICESOFFERED

    Multi-week business class

    One-to-one business plandevelopment

    Mentoring

    Referrals/partnerships withother training programs

    Personal credit counseling

    Assistance with loanapplication

    Site visits to businesses

    Tax assistance

    Information & TechnologyAsisstance

    Access to Markets Assistance

    Legal Assistance

    TYPE OF LENDING

    Individual lending

    $401,000

    LOAN AMOUNTS

    for first-time borrowers

    0% INTEREST RATE(S)

    NoARE CREDIT SCORES &HISTORY CHECKED?

    DESCRIPTION OF SERVICES OFFERED

    CEF focuses our work in shelters and transitional housing communities.Much of our challenges as an organization have been based in formalizingand systematizing a mechanism of loan repayment, loan processing, and loanservicing. CEFs savings program has in some ways replaced the demand forour loan program, meaning we now oer fewer loans.

    PARTICIPANTS

    Maggie West ([email protected])Alexis Seccombe ([email protected])Linda Chamiec-Chase ([email protected])Jonathan Young ([email protected])

    NUMBER OF STUDENT STAFF70

    OFFICE?

    Yes, o campus

    LOAN LOSS RATE

    from Oct. 2010 to present0%

    PORTFOLIO AT RISK

    as of Oct. 2011DK

    RESTRUCTURE RATE

    as of Oct. 2011

    DK

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    Organization Profile

    ELMSEED ENTERPRISE FUND

    YEAR OF INCEPTION 2001

    UNIVERSITY OF AFFILIATION

    Yale University

    ORGANIZATIONAL STRUCTURE

    501(c)(3) nonprofit

    Funding & Budget

    CONTACT INFO

    P.O. Box 207148New Haven, CT 06520

    phone (203) 687-4590

    www.elmseed.org

    33%

    University59%

    Private

    Sources

    8% Earned Income

    $8,000OPERATING BUDGET

    Demographics & Scale

    AREA SERVED

    New Haven area (including Hamden,East Haven, West Haven)

    CLIENTS SERVED YTD

    from Oct. 2010 to present

    DESCRIPTION OF CLIENT BASE

    Low income entrepreneurs in Greater NewHaven. We serve a mix of both start up andexisting businesses, and for most clients thebusiness is the primary source of income.

    68

    LOANS DISBURSED YTD

    from Oct. 2010 to present8

    VALUE OF LOANS MADE

    from Oct. 2010 to present$22k

    Geographic Focus

    AREA TYPE

    Urban

    PROGRAM FOCUS Training-led

    Microenterprise Products & Services

    TRAINING SERVICESOFFERED

    Multi-week business class

    MentoringMembership events

    Assistance with loanapplication

    Site visits to businesses

    Project-based Consulting

    TYPE OF LENDING

    Individual lending

    $05,000

    LOAN AMOUNTS

    for first-time borrowers

    10% INTEREST RATE

    YesARE CREDIT SCORES &HISTORY CHECKED?

    DESCRIPTION OF SERVICES OFFERED

    We oer a 4 week business training class, which helps clients refine theirbusiness idea into a viable executive summary. The class works throughseveral business concepts - target market, niche, basics of cash flow. It focusesheavily on peer engagement and disucssion among participants. We alsooer one on one consulting to clients to address a specific business problem.Typically 2 consultants work with one client. Finally, we hold membershipevents in which a speaker comes to engage clients in collective discussionabout their businesses.

    PARTICIPANTS

    Jared Jones ([email protected])

    Jasjit Singh ([email protected])Sinye Tang ([email protected])

    Jungwon Byon ( [email protected])

    Drew Macklis ([email protected])

    NUMBER OF STUDENT STAFF

    OFFICE?

    Yes, o campus

    30

    LOAN LOSS RATE

    from Oct. 2010 to present18%

    PORTFOLIO AT RISK

    as of Oct. 20110%

    RESTRUCTURE RATE

    as of Oct. 20110%

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    Organization Profile

    FORZA FINANCIAL

    YEAR OF INCEPTION 2009

    UNIVERSITY OF AFFILIATION

    University of Alabama

    ORGANIZATIONAL STRUCTURE

    Nonprofit 501(c)3

    Funding & Budget

    CONTACT INFO

    P.O. Box 861491

    Tuscaloosa, AL 35486

    www.forzafinancial.com

    $4,500

    Demographics & Scale

    AREA SERVED

    Tuscaloosa, AL

    CLIENTS SERVED YTD

    from Oct. 2010 to present

    DESCRIPTION OF CLIENT BASE

    Low income entrepreneurs and smallbusiness owners in Tuscaloosa andthroughout Black Belt region in AL.

    0

    LOANS DISBURSED YTDfrom Oct. 2010 to present0

    VALUE OF LOANS MADE

    from Oct. 2010 to present$0k

    Geographic Focus

    AREA TYPEDual (Urban and rural)

    PROGRAM FOCUS Credit-led

    Microenterprise Products & Services

    TRAINING SERVICES

    OFFERED

    Multi week business course

    One to One business plandevelopment

    Referrals/partnerships withother training programs

    Assistance with loanapplication

    Site visits to businesses

    Tax assistance

    Information & TechnologyAssistance

    TYPE OF LENDING

    Individual lending

    Group lending

    $500-5,000

    LOAN AMOUNTS

    for first-time borrowers

    10-20% INTEREST RATE

    YesARE CREDIT SCORES &HISTORY CHECKED?

    DESCRIPTION OF SERVICES OFFERED

    We plan to oer microloans, educational seminars. We plan to lendspecifically to entrepreneurs in the bottom 50% AMI or who have employeeswho fall below the bottom 50% AMI. We will match each borrower with abusiness students who can assist the entrepreneur and help them accessresources through the university such as legal counsel.

    PARTICIPANTS

    David Bailey ([email protected])

    Tyler Evans ([email protected])Saahil Agrawal ([email protected])Sebastian Medina ( [email protected])Alex Cohen ([email protected])

    NUMBER OF STUDENT STAFF

    OFFICE?

    Yes, on campus

    50%

    Private

    Sources

    17

    LOAN LOSS RATE

    from Oct. 2010 to presentNA

    PORTFOLIO AT RISK

    as of Oct. 2011NA

    RESTRUCTURE RATE

    as of Oct. 2011NA

    OPERATING BUDGET

    50%

    Private

    Sources

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    Organization Profile

    HILLTOP MICROFINANCE INITIATIVE

    YEAR OF INCEPTION 2008

    UNIVERSITY OF AFFILIATIONGeorgetown University

    ORGANIZATIONAL STRUCTURE

    Nonprofit 501(c)3

    Funding & Budget

    CONTACT INFO

    3514 P Street NWWashington, DC 20007

    www.hilltopmfi.org

    $3,000OPERATING BUDGET

    Demographics & Scale

    AREA SERVED

    Washington, DC, specificallyColumbia Heights and Ward 7

    CLIENTS SERVED YTD

    from Oct. 2010 to present

    DESCRIPTION OF CLIENT BASE

    Low to moderate income entrepreneurs;focus on Hispanic population

    1

    LOANS DISBURSED YTD

    from Oct. 2010 to present1

    VALUE OF LOANS MADE

    from Oct. 2010 to present$7k

    Geographic Focus

    AREA TYPE

    Urban

    PROGRAM FOCUS Credit-led

    Microenterprise Products & Services

    TRAINING SERVICES

    OFFERED

    Multi week business course

    One to one business plan

    development

    Referrals/partnerships withother training programs

    Assistance with loanapplication

    Site visits to businesses

    Tax assistance

    Information & TechnologyAssistance

    TYPE OF LENDING

    Individual lending

    $1k

    12kLOAN AMOUNTS

    for first-time borrowers

    10% INTEREST RATE

    NoARE CREDIT SCORES &

    HISTORY CHECKED?

    DESCRIPTION OF SERVICES OFFEREDWe oer a six-week business education curriculum that includes informationon business management and registration information for District of Columbiaresidents. Graduates are invited to apply for a microloan. Loan requests over$12K are referred to LEDC. We also oer a matched savings program.

    PARTICIPANTS

    Alissa Orlando ([email protected])

    NUMBER OF STUDENT STAFF

    OFFICE?

    No

    100%

    Private Sources

    12

    LOAN LOSS RATE

    from Oct. 2010 to present0%

    PORTFOLIO AT RISK

    as of Oct. 20110%

    RESTRUCTURE RATE

    as of Oct. 20110%

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    Organization Profile

    THE INTERSECT FUND

    YEAR OF INCEPTION 2008

    UNIVERSITY OF AFFILIATIONRutgers University

    ORGANIZATIONAL STRUCTURE

    501(c)(3) nonprofit

    Funding & Budget

    CONTACT INFO

    109 Church StreetNew Brunswick, NJ 08901

    phone (732) 917-0812fax (800) 313-0157

    www.intersectfund.org

    45%

    Private

    Sources

    50%

    Public

    Sources

    5% Earned Income

    $800,000OPERATING BUDGET

    Demographics & Scale

    AREA SERVED

    Central and Northern New Jersey

    CLIENTS SERVED YTD

    from Oct. 2010 to present

    DESCRIPTION OF CLIENT BASE

    73% women, 85% minorities, 75% low-income;target market is home-based and informalexisting busineses

    159

    LOANS DISBURSED YTDfrom Oct. 2010 to present65

    VALUE OF LOANS MADE

    from Oct. 2010 to present$95k

    Geographic Focus

    AREA TYPE

    Urban

    PROGRAM FOCUS Training-led

    Microenterprise Products & Services

    TRAINING SERVICESOFFERED

    Multi-week business class

    Regular seminars

    Mentoring

    Assistance with loanapplication

    Site visits to businesses

    Tax assistance

    Information & TechnologyAsisstance

    Access to Markets Assistance

    TYPE OF LENDING

    Individual lending

    $10010,000

    LOAN AMOUNTS

    for first-time borrowers

    15% INTEREST RATE(S)

    YesARE CREDIT SCORES &HISTORY CHECKED?

    DESCRIPTION OF SERVICES OFFERED

    Our core product is Entrepreneur University, a nine week course in businessplanning and operation. Participants receive 500 custom designed businesscards, a copy of QuickBooks, and membership to the local chamber. The fee is$100-250, based on income.

    For graduates of EU, we oer one-on-one consulting, use of a computer lab,low-cost print and web design, Schedule C tax preparation, microloans up to$10k, credit builder loans, and vending events.

    PARTICIPANTS

    Rohan Mathew ([email protected])Joe Shure ([email protected])Luis de la Hoz ([email protected])

    NUMBER OF STUDENT STAFF5

    OFFICE?

    Yes, o campus

    LOAN LOSS RATE

    from Oct. 2010 to present0%

    PORTFOLIO AT RISK

    as of Oct. 20114%

    RESTRUCTURE RATE

    as of Oct. 20111%

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    Organization Profile

    SCSU MICRO LOAN PROGRAM

    YEAR OF INCEPTION 2009

    UNIVERSITY OF AFFILIATIONSt. Cloud State University

    ORGANIZATIONAL STRUCTURE

    Departmental academic program

    Registered student organization

    Funding & Budget

    CONTACT INFO

    stcloudstate.edu/mlp

    100%

    Private Sources

    $30,000OPERATING BUDGET

    Demographics & Scale

    AREA SERVED

    15-mile radius of university

    CLIENTS SERVED YTD

    from Oct. 2010 to present

    DESCRIPTION OF CLIENT BASE

    Primarily low-to-moderate incomeentrepreneurs.

    3

    LOANS DISBURSED YTDfrom Oct. 2010 to present1

    VALUE OF LOANS MADE

    from Oct. 2010 to present$15k

    Geographic Focus

    AREA TYPE

    Dual-Area (Rural & Urban)

    Microenterprise Products & Services

    PARTICIPANTS

    Matthew Wells ([email protected])

    NUMBER OF STUDENT STAFF3

    OFFICE?

    Yes, on campus

    LOAN LOSS RATE

    from Oct. 2011 to presentDK

    PORTFOLIO AT RISK

    as of Oct. 2011DK

    RESTRUCTURE RATE

    as of Oct. 2011

    DK

    PROGRAM FOCUS Training-led TRAINING SERVICESOFFERED

    Mentoring/Coaching

    Partnerships with othertraining programs

    Assistance with loanapplication

    Information & Technologyassistance

    Access to Markets assistance

    Business Plan Development

    TYPE OF LENDING

    Individual lending

    $5,00010,000

    LOAN AMOUNTS

    for first-time borrowers

    8-14% INTEREST RATE

    YesARE CREDIT SCORES &HISTORY CHECKED?

    DESCRIPTION OF SERVICES OFFERED

    The main goal of the Microloan Program is to foster social and economicprosperity within Central Minnesota by providing loans and technicalassistance to underserved entrepreneurs within the region. Clients receivecoaching and mentoring from graduate students throughout the loan process.clients are granted access to various campus resources, are able to work withstudent organizations to create specific projects or focus groups, and aregiven the opportunity to attend seminars or courses related to their business.The second goal of this program is to provide hands on learning experiencefor students, who sharpen and apply their knowledge, skills and abilities byworking with real clients outside of the ademic setting.

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    1

    An Introduction to FIELD and issues

    in the field

    Tamra Thetford/Luz Gomez

    October 22, 2011

    www.fieldus.org

    2

    FIELDs Mission

    Weidentify, develop,anddisseminatebest practices, and educate funders,policy makers and others aboutmicroenterprise as an anti-povertystrategy.!

    The Aspen Institute

    3

    The Aspen Institutes History in MicroenterpriseDevelopment

    1991: The Self-Employment Learning Project launched :

    Longitudinal study of client outcomes Case study research of organizational practice Development of performance tracking of key program

    indicators Field-wide census

    1998: Microenterprise Fund for Innovation, Effectiveness,Learning and Dissemination (FIELD) created

    Since then, FIELD has worked directly with more than 100 programson various research and demonstration projects.

    The Aspen Institute

    4

    1. Assessing the State of the Field

    FIELD develops comprehensive reviews of industry practicedrawing on quantitative and qualitative research that it hasdone over ten years, and deep engagement withpractitioners in participatory learning processes.

    Opening Opportunities,Building Ownership: Fulfilling

    the Promise ofMicroenterprise in the United

    States (2005) summarized 20years of industry practice,

    and made 8 key

    recommendations for

    moving the field forward.! The Aspen Institute

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    2

    5

    2. Funding Learning and Innovation

    1998 2002: $3 million in grants to 33 organizations clusteredaround 5 key areas of practice: training and technical assistance,scaling up services, financial products and services, institutionalmodels and business growth

    2006: small grants formarket research and credit scoring 2007-2009: Citi-Aspen Interns program provides grants to 20

    organizations annually to fund interns forclient outcomes tracking

    2007-2011 Scale Academy for Microenterprise Developmentprovides financing, technical assistance and peer learning to 14organizations poised to achieve greater scale in their operations.

    FIELD makes targeted grants tomicroenterprise practitioners andintermediaries that are exploring issuesof critical importance to the field.!

    The Aspen Institute6

    3. Evaluating New Ideas and Approaches

    FIELD conducts evaluations ofdemonstration programs in theareas of microenterprise andentrepreneurial development: 1998-2003: Welfare to Work

    (Charles Stewart MottFoundation)

    1998 2001: Access to Markets(Charles Stewart MottFoundation)

    2003-2009: Womensmicroenterprise developmentand social purpose business(Ms. FoundationsCollaborative Fund forWomens EconomicDevelopment)

    2006-2008: EntrepreneurialDevelopment Systems (W.K.Kellogg Foundation)

    2011: Secured Credit CardPilot (Citi Foundation)

    The Aspen Institute

    7

    4. Building Infrastructure

    FIELD has started and/or invested in initiativesthat build services for the field.

    MicroTest: the performancemanagement system for the industry,

    provides metrics, tools, analysis,training and technical assistance to

    help organizations assess performance

    and track client outcomes; 160trained; 100 current members.

    MicroMentor: an online mentoringservice matching entrepreneurs to

    mentors anywhere in the U.S.;incubated at FIELD; transferred to

    Mercy Corps in 2006; now reaching

    thousands.

    microTracker.org: new data websitethat tracks performance and clientoutcomes. The Aspen Institute 8

    5. Sharing Knowledge

    FIELD develops practitioner guides, manuals, and toolsto help practitioners provide services that reflect thelatest innovations and best practices. Over 80publications produced; 38,404 downloads last year(6/1/08-5/31/09)

    FIELD supports Microenterprise Development FundersGroup with meetings, webinars, and a Funder Guideseries offering briefs on major issues, innovations.

    FIELD participates in the Microenterprise AntiPovertyCoalition, dedicated to developing and supportingpolicy on behalf of low-income microentrepreneurs.

    FIELD delivers training on leading issues and bestpractice through in-person events and webinars, suchas signature Leading Edge series, sponsored by Bankof America The Aspen Institute

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    3

    Why Microenterprise?

    Downsizing

    Outsourcing

    Loss ofmiddle class jobs

    More contingency work

    Emerging niche markets

    Declining rural economies

    Balancing work and family

    Changes in the safety net

    An aging populationGrowth in immigration

    10

    Market Size in the United States

    24.8 millionmicroenterprises,

    responsible for 17.9% ofall employment

    10 millionexperiencebarriers to credit andbusiness developmentservices

    22 million unbanked

    Large and growinginformal economy,estimated at 10% GDP

    The Aspen Institute

    11

    Key Facts About the US MicroenterpriseIndustry

    ~ 700 service providers Almost 275,000 served annually (est. as of 2008) 362 microlenders had $100.9 million in 9,191outstanding loans in

    2008.

    (in 2007, 115 reporting to the CDFI Common Data Project had11,345 transactions outstanding* valued at $110,905,326)

    Average loan size: $11,136 in FY2008*loans, debt w/ equity, and equity outstanding!

    The Aspen Institute12

    Microfinance!Microenterprise !Development

    Business DevelopmentFinancingMicrocreditIDAs

    MicrograntsMicroequity

    Retail FinancialServicesConsumer loansSavingsCheck cashingEITC linked savingsAlternative paydayloanproducts

    Business DevelopmentServicesBusiness Training/TAAccess to MarketsFinancial LiteracyPersonal EffectivenessBank Linkages

    The Aspen Institute

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    4

    13

    Student-led microenterprise program study

    Started with a question:

    Can student-run microfinanceorganizations help address issues of

    scale and sustainability in the US

    domestic microenterprise industry?

    The Aspen Institute14

    Student-led Microenterprise ProgramStudy: Our Conclusions

    No self-sufficient programs, but very low-cost ones Potential for scale not clear Managing loan funds is challengingthere needs to be a

    better model

    But,

    Capacity to deliver training and technical assistance Ability to mobilize student engagement Ability to develop next generation of fields leadership Ability to generate greater awareness

    ALL VERY HIGH

    Need for a stronger methodology and support structure The Aspen Institute

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    The Campus Microfinance AllianceAnnual Conference

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    1

    Community Outreach and

    Client Recruitment

    Luz Gomez

    The Aspen Institute 2

    Goals

    Brief overview Share ideas & best practices Q & A Discussion: we want to hear

    from you!

    Resource

    The Aspen Institute 3

    Can be found at:!!~At the Alliance website!!~FIELD site!!!!

    Why is micro hard to reach?

    The Aspen Institute 4

    Know your local environment

    What industries/sectors are prevalentlocally?

    Which are up-and-coming? What can your clients tell you about

    whats needed?

    The Aspen Institute 5

    IDing Target Markets

    What geographies can we consider? What is the demographic/socio-

    economic profile?

    Are there sectors with defined needs? What are the attitudes and

    preferences of the expected clients? The Aspen Institute 6

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    The Campus Microfinance AllianceAnnual Conference

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    1

    Build Credit. Build Assets.Kristin Redmond

    Relationship Manager

    202-730-9390

    [email protected]

    www.creditbuildersalliance.org

    Credit Builders Alliance ("CBA"), a not-for-profit organization, makes this information available for informational purposes only. This information is not intended aslegal, financial, or other advice, and you and your clients should consult qualified advisors before making any decisions. CBAdoes not represent that any of the

    information will produce results.

    CREDITBUILDERS ALLIANCE and the accompanying Logo are trademarks of Credit Builders Alliance, Inc. This document is licensed under a Creative CommonsAttribution-Noncommercial-Share Alike License (US/v.3.0). Noncommercial uses are permitted on the condition that you include an attribution to Credit Builders

    Alliance. If you alter, transform, or build upon this work, you may distribute the resulting work only under the same or similar license to this one. More informationregarding the license is at: http://creativecommons.org/licenses/by-nc-sa/3.0/ . Requests for permissions beyond the scope of the license should be directed to Credit

    Builders Alliance, Inc., at www.creditbuildersalliance.org/.

    CBA Theory of

    Change

    Credit is a Financial Asset

    Good credit rating will save approximately $250,000 ininterest throughout our working lives

    A car buyer can save $50/month on a 36-month car loan.

    A renter has access to apartment in community with good schools

    Consumer has security and utility company deposits.

    2010 Credit Builders Alliance, Inc. Some rights reserved.

    Potential Savings over 5 years = $6,288Source: www.bankrate.com

    !"#$###%&'()%*)&+$%,%-.&/%(./0123)/.%1 4+(./.5(%6&(.1 7)+(8*-%9&-0.+(1 :)(&*%4+(./.5(%

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    IJ3.**.+(1 ,@1 !"KAC##1 !"$H?HC##1

    Credit Saves

    2011 Credit Builders Alliance, Inc and LISC Chicago. Some rights reserved.

    Good Credit = Asset

    Yes! helps families build wealth a home, a business, education.

    Yes! offers access to safe, affordable financial services

    Yes! impacts opportunities with growing number of businesses: landlords/rental housing insurersauto lendersemployersbanks -- checking, savings, and investment accountsutilities and phonesmedical providers

    2010 Credit Builders Alliance, Inc. Some rights reserved.

    Catch-22

    Good credit scores provide access for most

    business transactions

    BUT

    Individuals, entrepreneurs and communities

    with low or poor traditional credit have

    few opportunities to build good credit

    2010 Credit Builders Alliance, Inc. Some rights reserved.

    Cost-Effective

    By reporting payments to the credit bureaus, you:

    ! SAVE your borrowers thousands of dollars over theirlifetime.

    ! SAVE time collecting late payments and give you moretime and money to SERVE more families!

    Typically the cost is much less than the improvedcash flow

    Why Report?

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    2

    Portfolio Quality

    Spend less time collecting late

    payments, and more timeBUILDING

    !"#$%&'()*+,-.*./&%0)/*123*/45*

    6##(*./#*!"#$%&'()&*$%+*,%("#$%

    &-&(./&%("00&(."*%&-"1$*7#89#*

    #:$#&-#(+#,*./05*;4&&5.?/4(,*/%7*#@#+'9#*

    $%&'()*+,-.*-5*%(*+A-#(.58*

    $4BC#(.*6#/49-%&DE.85*4*2)*32)**

    ;%&*4AA

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    3

    CBA Access

    CBA partnership with TransUnion!

    $150 TU set-up and site visit fee Waived TU monthly fees or minimums for CBA members Credit Reports from $2.00 - $5.25 plus score

    Monthly tiered pricing great f or VITA sites! Score options are $.40 each to CBA members

    FICO score (no consumer disclosure) TU New Account score (TU score can be disclosed)

    2011 Credit Builders Alliance, Inc. Some rights reserved.

    Be part of CBA!

    Three ways to be part of CBA:

    CBA Reporter. Community lenders can provide borrower data through ourunique partnerships with major credit bureaus.

    CBA Access.Nonprofits organizations can pull credit reports for lending, crediteducation, and measuring outcome.

    CBA Member.

    CBA Toolkitis an online resource to collect and share tools and bestpractices for asset-based credit building strategies.

    Webinars and Workshopsas webinars and on-site trainings.

    Consultingproduct development, outcome tracking

    Credit Impact Measure Researchcredit reports as cost-effective,objective,longitudinalmeasure of economic self-sufficiency.

    2010 Credit Builders Alliance, Inc. Some rights reserved.

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    The Campus Microfinance AllianceAnnual Conference

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    1

    Copyright Elmseed Enterprise Fund MMVIII

    Disclaimer:Thispresentationhasbeen createdforpresentationat Elmseedtrainingmeetingsonly.AllotheruseswillrequireadditionalpermissionfromElmseedEnterpriseFund.

    e Elmseed Enterprise Fund

    www.elmseed.org

    CMA Conference: Challenges of Institutional Memory

    CopyrightElmseedEnterpriseFundMMVIII

    ELMSEEDClient Overview

    Turnover

    Institutionalmemory

    Inconsistentrelationships

    Inadequatetraining

    2 Copyright Elmseed Enterprise Fund MMIX

    Volunteer

    ! Variance ofoutcomes

    ! Organization

    oscillation

    ! Strategic

    inconsistency

    ! Good systems/

    processes hard to

    sustain

    ! Communitycontacts

    ! Clients

    ! Institutional

    donors

    ! Alumni

    ! Board of Directors

    ! Inconsistentquality

    ! Lag time and

    inefficiency getting

    up to speed

    ! Spend significant

    energy training

    Challenges of Turnover

    CopyrightElmseedEnterpriseFund MMVIII

    ELMSEEDClient Overview

    Confronting the challenge

    3

    !Tools!Systems!Institution

    CopyrightElmseedEnterpriseFundMMVIII

    ELMSEEDClient Overview

    Tools

    4

    !Highrise(www.highrisehq.com)

    !Backpack(www.backpackit.com)

    ! Zoho(www.creator.zoho.com)

    CopyrightElmseedEnterpriseFund MMVIII

    ELMSEEDClient Overview

    Systems

    5

    !Grooming!Transition letter!Mid-level positions!Joint-teams (2 consultants)!Mid-year changeover (/Elders)!Office

    CopyrightElmseedEnterpriseFundMMVIII

    ELMSEEDClient Overview

    6

    !Strategic continuity!Historical contextknowledge of failures!Outlet for former leadership!Caveat: clearly define their scope

    Institutions (Board of Directors)

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    3

    CopyrightElmseedEnterpriseFund MMVIII

    ELMSEEDClient Overview

    13 Copyright Elmseed Enterprise Fund MMIX

    Disclaimer:Thispresentationhasbeen createdforpresentationat Elmseedcentermeetingsonly.AllotheruseswillrequireadditionalpermissionfromElmseedEnterpriseFund.

    Conclusion, Q&A

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    1

    SAFE SAVINGS PROGRAM

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    10/20/11

    2

    Behind the Scenes

    ! "#$%&'()*'+%,(-.%#. (o/0'.(123(456%.78(9))#-.,8(5.:;?'&0(1*'+%,(@.%#.(1

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    10/20/11

    1

    Access to Markets:CEF Latino

    Case Study: Maria

    Member Profile Working part-time $10/hour, 30 hours/week Wanted to pursue higher wages Undocumented

    Marketing Services: Business Class

    Name Logo Business Cards Fliers Website Marketing Plan

    Access to Markets

    Students have knowledge of/connections to markets ourbusiness members are trying to access

    University: high volume of people interested in social issueswith money

    Theres a big difference between helping someone developmarketing materials, and providing connections through

    which to distribute them

    Access to Markets: Maria

    Cupon Newsletter Where we distributed

    Listservs Fliers on campus Personal contacts

    Why We Went the Extra Mile

    Established relationship with Aly (9 months), felt I couldpersonally vouch for her

    Took business classes Took out loan Made regular classes/meetings for 9 months

    She/her business was struggling financially

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    2

    Issues/Points of Discussion

    Equal distribution of access to market services How to brand/market/describe this service Vouching for a member: CEFs reputation Do things foror with members? Inaccessable markets

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    Can Student-run Microfinance Organizations Help

    Address Issues of Scale and Sustainability in the U.S.Domestic Microenterprise Industry?

    A study submitted to

    The Charles Stewart Mott Foundation

    June 2009

    Elaine L. Edgcomb and Luz Gomez

    FIELD

    The Aspen Institute

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    Introduction

    College students are always asked for their labor, to hand out food at soup kitchens, [theyre]not asked for their minds ~Rohan Mathew, The Intersect Fund

    Against the backdrop of the worst financial crisis in a generation, the U.S. microenterprise

    industry has shown its ability to persevere and continue to serve hundreds of thousands of small

    businesses owners. However, this crisis has underscored the ever greater challenge of

    sustainability in the field. With grant and donor dollars curtailed in this environment, the search

    for innovative business models that lower the cost of service delivery and require lower levels of

    donor financing, is more imperative than ever before.

    The Charles Stewart Mott Foundation asked FIELD to evaluate one of those inventive business

    models---microenterprise programming embedded within a university setting--which uses all

    volunteer student resources to significantly bring down the cost of service. The idea for thisresearch was born the day the Associated Press released an article1 declaring that the Elmseed

    Enterprise Fund, a long-running Yale student program, was the first self-sufficient program in

    the United States. This was a bold claim. But what if it were true? Or nearly true? Could

    university programs offer quality services to low-income entrepreneurs and do it at a very low

    cost?

    We proposed to answer that question by evaluating the Elmseed Enterprise Fund, and reviewing

    as many other university programs as we could find. We visited both Elmseed and the Intersect

    Fund, a Rutgers University student initiative. We interviewed representatives of five additional

    programs and electronically surveyed another 16.

    Our findings can be summarized as follows:

    There are no self-sufficient university programs in the United States butthere are manylow-cost ones.

    Their potential for scale is not clear. Currently the programs report serving between fiveand 40 during their current school year. But many are nascent, and their capacity just

    emerging.

    Their capacity to manage loan funds is low. Yet this service is extremely appealing tostudents, and other program stakeholders. A model needs to be evolved to address the

    challenges that student-run lending contains.

    1Christofferson, John. Yale Students Serve as Bankers for Struggling Entrepreneurs,Associated Press , 9 May

    2008.

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    Their capacity to deliver training and technical assistance is higher than their lendingcapacity, due to both their access to student talent, and to university and communityresources the students can mobilize.

    Their ability to mobilize student engagement and community involvement is very high.The Elmseed and Intersect Funds both report student memberships of around 30. Theirleadership is talented, committed, and volunteering a substantial number of hours. Eachhas demonstrated the capacity to generate high levels of interest from university andcommunity leaders. Each has won a business plan competition earning $20,000 to$25,000. They and other programs have raised grant funds from a number of localsources.

    The potential of these efforts to develop young leadersand build greater awareness ofmicroenterpriseis also very high.

    There is a real need to evolve a stronger methodology and supporting structure for theseefforts. New student initiatives are informally learning from earlier efforts andinnovating. Several have voiced an interest in a more formal exchange, and in thepossibility of a hub to provide services to support other similar programs regionally ornationally, providing a common infrastructure and professional leadership.

    After evaluation, we believe some further work is warranted with a core set of student groups toexplore how this seedbed of activity can be translated into a more effective and sustainedsupport for microenterprise development. This would include some feasibility testing of howlearning can be more rapidly diffused across the groups, and whether a common infrastructurecould be developed. We think this exploration is important not only for the potential for scaledclient services, but also for the leadership development potential that the experience affords these

    students. Both these critical elements can ultimately positively impact the U.S. microenterprisefield.

    The following sections of the report will provide greater detail regarding the experience ofElmseed and those that have followed it. It will conclude with recommendations regarding nextsteps.

    Methodology

    The research methodology included an extensive document review and site visit with ElmseedEnterprise Fund, a program founded and run by Yale University students since 2001. The New

    Haven visit included meetings with student leaders, long-term board members, and a mix of oldand new clients. We were also able to observe a client training session and attend their fullstudent volunteer staff meeting.

    A second site visit was conducted with the newly launched Intersect Fund, run by students atRutgers University in New Jersey. Over a few visits, we were able to meet with the studentfounders and review documents, such as their business plan summary and training materials. We

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    observed a training session with student trainers, and went to an end of year reception that hadan attendance of at least 50 and included student members of Intersect, Rutgers university facultyand administration, community organization partners, and other external stakeholders.

    We also conducted phone interviews with student or faculty leaders of other student-runmicrofinance organizations including those at Brown, Loyola (New Orleans), Stetson, Lehigh,Georgetown and Harvard. Finally, we conducted an on-line survey of microfinanceclubs/organizations across the country that had either an international and/or domestic focus.Summary profiles of those additional 16 organizations main activities are available.2

    A Case Study: The Elmseed Enterprise Fund

    Elmseed is a unique student organization because it expects so much of students but it alsogives so much back. ~Alice Song, Elmseed Enterprise Fund

    Microfinance is a thriving topic on college campuses across the U.S., sparked by the popularityand name recognition of international microfinance. Many students we spoke to cited theirreading of Mohammad YunusBanker to the Pooras sparking their initial interest in engaging inthe field. Others also saw their work in microfinance as an extension of their interest in socialentrepreneurship3, another emerging field that is being explored in many different parts ofuniversity curricula and activities. As a result, most student leaders reported that it wasremarkably easy to engage and recruit others to participate in their student groups.

    This is the energy that enabled four undergraduate Yale students to launch the ElmseedEnterprise Fund with a $20,000 prize from the Yale Entrepreneurial Society (YES) in 2001. Theorganization is an independent 501(c)(3) nonprofit staffed by Yale undergraduate students with a

    board of directors comprised of local representatives of financial institutions, the university andother private firms.

    Elmseed originally launched its program using the classic Grameen peer lending model (groupsof three to four clients; center meetings of all groups) adding a training and consultingcomponent. Students currently use the Core Four Curriculum4. They rotate weekly sessions ofthe Core Four Curriculum, taught by students and guest speakers, and individualized consultingby one to two students per trainee.

    Program Scale

    Elmseeds reach is limited in its current configuration. The organization operates within the cityof New Haven, where there is a large low-to-moderate income African American community and

    an emerging Latino population. Presently, students serve eight clients, six of whom are goingthrough the organizations four-month training program and one-on-one consulting. Two more

    2 Please see the appendix to this document for a list of those organizations.3 Social entrepreneurship is defined here as a methodology that recognizes a social problem and uses entrepreneurial

    principles to organize, create, and manage a venture to make social change.4 Core Four Curriculum was developed by the Northeast Entrepreneur Fund.http://www.corefouronline.com/index.htm

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    clients are still actively repaying loans and receiving individualized support. When discussingthe topic of capacity under the existing all-volunteer staff structure with the student leaders, theyestimated they could only take on an additional five clients (totaling 10-11 training clients) overthe course of a school year. The students acknowledge that this limit is due to the rigidity of theirtraining schedule and limited product/service offerings. As such they have been unable to breakthrough this ceiling of scale of operation. These constraints have prompted discussions in theorganization to address the programs shortcomings:

    Client recruitment and student schedules: Client recruitment starts at the beginning ofthe fall semester; training commences thereafter and continues throughout the springsemester. Once a class is started, they do not add clients to that training program mid-semester and students take a winter, spring and summer break. As a result, potentialparticipants, reached through other activities throughout the year, often lose interestbecause there is no immediate activity or financing product available. They are nowexploring having two training periods to capitalize on interest throughout the year.

    Product offering: until now, participants have had to undergo the group trainingcomponent and develop a business plan to be eligible for a typical first-time loan of about$2,000. In an effort to diversify and scale up their lending, Elmseed would like to launcha fast track product more targeted to existing business owners who do not want toparticipate in the training component.

    Portfolio quality: Elmseed has had problems with its portfolio quality recently and, as aresult, has not made any new loans in the past year and a half. There is approximately$7,600 in loans outstanding5, an estimated 50 percent of which is at risk or in some stageof delinquency. However, its definition of delinquency does not seem to be standard forthe industry and the Board of Directors Finance Committee is actively trying to assist thestaff in improving its tracking of portfolio quality, and in getting the portfolio undercontrol. Students report a cumulative 91 percent repayment rate, having lent almost$60,000 since the programs inception.

    Market and Client Profile

    Although Elmseed has existed for eight years, the organization today is still unclear of thepotential size and characteristics of its target market. Elmseeds original goal was to usemicrofinance for poverty alleviation, but there is a clear diversity in income strata among theclients we met; most would not necessarily be considered very low-income. The organizationsmarketing strategy casts a wide net to bring in clients. Its outreach materials announce no creditchecks or collateral, and emphasize the importance of clients illustrating their commitmentwith their feet (participation at center trainings). Informally though, they do not just acceptany applicant into the training program; rather they see if the scale of the business operation and

    the clients future financing needs might be met by their product/service offering.

    Given this outreach positioning, no income verification during the loan evaluation and the lackof a deeper discussion on credit worthiness within their core training curriculum, Elmseed is

    5 As of the writing of this report, Elmseeds Co-Directors reported the write-off of a loan that was in collections,bringing down their historical repayment rate.

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    likely reaching business owners underserved by typical microfinance organizations with morerigorous underwriting standards in place. However, the reality is there is probably a range: whoenters is partly driven by self-selection, and partly by marketing and contacts students have madewith other organizations.

    Another untapped customer pool is the emergingHispanic community in New Haven. Accordingto U.S. Census figures, 24 percent of thepopulation of the city of New Haven isHispanic/Latino.6 Elmseed does not provideservices or training materials in Spanish. As anindication of the potential opportunity that existsto expand the reach of its program, Elmseed hadan excellent turnout for a completely bilingualconference in February 2009, held in partnershipwith a local Hispanic agency.

    Clearly, the market in which student groupsoperate matters and, in the case of Elmseed, hascontributed to the programs longevity. NewHaven appears to have an abundance of smallbusiness development training and lendingprograms offering loans over $35,000, and noone competing below $35,000. Eli Bildner, aCo-Director, cited two strong training programsthat were recently closed due to loss of funding(the local Chamber and an organization servingHispanics). Whether their leaders state it expressly or not, the organization has carved out its

    niche in this environment by leveraging its no-cost student resources for complementarytraining/consulting coupled with its microloan offering.

    Quality and Continuity

    I dont think well ever compete on providing expert training advice, I dont think we should. Ithink we should focus on the one-on-one consulting and lending [small amounts of capital].

    7

    The clients we met with seem to value the expertise of guest lectures, individual attention andconnection to the resources of the university. Since Elmseeds yearly pool of clients is small,students receive continuous feedback via simple surveys and informal exchanges after each

    group training or guest lecture. The Co-Directors valued this direct feedback as a way to fuelorganizational innovation in small ways.

    6 Data for City of New Haven, 2005-2007 American Community Survey 3-Year Estimates, U.S. Census Bureau,U.S. Census Bureau, http://factfinder.census.gov/home/saff/main.html?_lang=en.7 Interview with Co-Directors, Eli Bildner and Alice Song, April 1, 2009.

    Client Visits:o Tim- first cohort of Elmseed clients.

    Now very formalized. Owns 15 hotdog carts that he subleases to othervendors, owns several apartmentrental complexes and is a contractor.

    o Lorna- new Elmseed client currentlyparticipating in the training course.Already has a business dedicated to

    therapeutic massage services. ValuesYale connections and studenttechnological savvy.

    o Ruth- Repeat client. Seamstress andsewing class teacher to localcommunity. Didnt do well in groupsetting, enjoys the individualconsulting and microloan offerings ofthe students.

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    One renewal client, Ruth, who owns a business that designs clothing and teaches community

    sewing classes, seemingly gets tremendous value from Elmseeds consulting services. For

    example, students have assisted her in responding to city Requests for Proposals to secure

    contracts providing sewing classes for low-income teenagers and seniors. These contracts

    clearly supplemented income gained from her alteration/seamstress services. Similarly, another

    long-time client, Tim, noted that he secured building contracts with Yale through his affiliation

    with Elmseed over the years.

    The age differential between client and technical assistance provider is obviously wide and we

    questioned whether that impacted the quality of the training relationship in some way. Students

    are aware of this age gap and ingrain a sense of professionalism through their dress and

    timeliness. Clients, however, reported that not only did the age gap not matter, but that they see

    the students having critical advantages that could be put to use in their favor. In addition to their

    excellent writing skills put to use for Ruths RFPs, another popular consulting area is technology

    and low-cost guerrilla marketing strategies. One client, Lorna, mentioned this could give her

    new business a critical edge. Other student organizations, such as Harvards Cambridge

    Microfinance Initiative (CMI), have specialized their individual consulting in technologyservices to leverage student skills in this area.

    Despite this positive feedback, Elmseed faces three issues with respect to quality:

    Outcomes Tracking: There are no formal outcomes tracking or evaluationmethodologies. Students lose track of clients over time. Staff have now shown interest in

    outcomes tracking and requested tools and consulting advice from MicroTest.

    Student Training: There is not a strong training of student trainers, and it is not clear iftheir training is implemented using adult-learning principles.8 There is also no formal

    training program for its student consultants, neither in business content nor in consulting

    methodologies. Clients have a wide variety of needs, some more advanced than others.

    This was noted by a consultant at their staff meeting. The Yale students are bright and

    apply their research skills to serve clients specific needs, but the student consultants

    could benefit from a more solid consulting training program.

    Year-round Continuity: The program is hampered by the organizations current lack ofyear-round continuity and inconsistent institutional memory. Students cycle in and out

    depending on their interests, and when their tenure at Yale draws to a close. Given the

    relatively high turnover rate and regular student breaks, Elmseeds board members

    described themselves as serving an important role in maintenance of institutional

    memory, both with funding relationships and community partnerships. During the

    summer months, for example, Elmseed staff goes from 30 to 3 students who remain inNew Haven. The Co-Directors attribute some of their current problems with their

    delinquent portfolio to lack of contact with borrowers over a six-month period

    8Adult-learning principles favor training that is directly responsive to participants needs, is pragmatic, participatory

    and active. Classes focus less on lectures and more on experiential learning through the use of case studies and otherexercises.

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    Elmseeds current management team has decided to address these transition issues by creating a

    handbook for the consulting staff that would allow new staff members to get up and running

    much more quickly. But the students need to address these capacity issues with training and

    mentoring, and they also need to address the issue of continuity. Other student groups, such as

    those at Brown and Rutgers, have met informally with Elmseed and shared handbooks, materials

    and experiences. As a result, these newer groups have already made adjustments in strategy at

    launch. For example, Brown students will not lend during the summer and have begun to think

    about how to eventually make this project more sustainable through use of a full-time

    AmeriCorps/Vista volunteer to transition the program longer term. Rutgers, on the other hand,

    expects to be able to field year-round services given the size of the university and its substantial

    summer semester, in which many students participate.

    Lending Methodology

    Based on our experienceit didnt seem that [with] people in U.S. theres actually the socialpressure network available to exploit in the group. ~Alice Song, Elmseed Enterprise Fund

    Elmseed founders designed the program on the classic peer lending model. Current students are

    slowly moving away from this model because they have experienced the limits of group social

    dynamics and the inherent pressure to give a loan to each group member regardless of the

    individual merit of the business plan. Attempts at scaling this group lending two years ago may

    also have contributed to the current portfolio problems. One Director noted that last years

    leadership pushed the limits of this model and discussed a need to develop more controls.

    Again, this experience has already informed newer groups strategy. Browns Capital Good Fund

    launched their program in February 2009 with an individual lending product, while Rutgers

    students are beginning with the group lending methodology but report not being completely

    wedded to it should it not take in New Brunswick.

    When both the Co-Directors and interviewed board members were asked whether the lending

    component was imperative to Elmseeds model, there did not seem to be a clear consensus. Two

    somewhat contradictory sentiments came to the fore after much discussion: 1) a feeling that no

    other organization was reaching far enough down market and that their services were filling a

    specific community need, but that 2) the model was not scalable in its current configuration.

    Two long-serving board members9

    indicated a reticence to give this aspect up because of theperceived loss of Elmseed decision-making abilities. On the other hand, Nathan Huttner, a

    former student Director of Elmseed 10, and current board member, suggested that economies of

    scale might be built by creating a centralized body or hub, which would presumably have full-

    time, experienced staff and could assist student branches with underwriting capability andsystems management. In his view, this could help Yale students overcome their current

    obstacles to scale, which include inconsistent information flow year-to-year, and the lack of

    management information systems and credit reporting capability. The focus would be to

    9Board members Dave Jenkins and Lori Lindfors have served on the Elmseed Board since the organizations

    inception.10 Nathan Huttner will graduate from the Yale School of Management this year.

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    capitalize on what they see as Elmseeds comparative advantage the client servicescomponent. (Interestingly, this notion of a service center or hub was also raised by the foundersof the Rutgers-based Intersect Fund, who would like to take a leadership role in itsdevelopment.)

    However, there was definitely diversity of opinion on whether the underwriting should beoutsourced completely versus just the servicing component being handled by anothermicrofinance organization. 11 Ultimately, board members came to a consensus when Nathansuggested:

    If someone came to me as a staffer and said you wont have the final underwriting decision butthat your report to the committee will be an important factor, it would still be a meaningful wayto be involved. Because the way it is now the staff doesnt make client [loan] decisions, its theboard, so its almost the same thing.

    12

    Interestingly, despite not having made a loan in over a year and a half, this founding principle or

    identity ofmicroloan providerseems to still be ingrained in Elmseeds overall outlook. This isclearly an area with which the organization is currently wrestling.

    Sustainability

    Contrary to its portrayal in the Associated Press article of May 2008, and given the smalloutstanding portfolio and pricing structure13, the Elmseed program is not generating enoughearned revenue to become self-sufficient.14 However, what is interesting as a business model isthe inherent low-cost structure of the student model, coupled with the capacity to generate localfunding, illustrated both at Elmseed and at a handful of other emerging programs.

    Historically, Elmseed reports a 91 percent repayment rate (constituting approximately $50,000 ofrepaid loans), not including the current outstanding balances. The programs current outstandingportfolio is roughly $7,60015 with, as previously discussed, 50 percent or more in some stage ofdelinquency. Arguably, managing the loan fund is something that the students have not masteredor systemized.

    11 Elmseed board member Lori Lindfors (CRA officer for Citizens Bank covering Connecticut) had facilitated aconversation with a local program director of ACCION USA in Boston to discuss potential underwritingcapabilities. She noted they werent ready to pursue the conversation further.12 Interview with Elmseed Board members, April 1, 2009.

    13 Elmseeds interest rate is 10% per annum for first time loans. Fifty percent of that is reimbursed if all paymentsare made on time.14 FIELD defines self-sufficiency as achieving 100 percent cost recovery through revenues earned through earnedinterest and loan fees, fees charged for training, technical assistance and other business development services, andinterest on loan fund capital. Sustainability is defined as balancing a focus on mission, organizational capacity andcapitalization such that the organization can sustain or increase impact over time. This includes building the capacityto maintain a degree of financial stability and to grow revenue and assets.15 At writing of this report, Co-Directors noted they had just written off several delinquent loans, shrinking theiroutstanding portfolio to about $3,200.

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    How does this compare to the industry?

    For FY 2007, microenterprise developmentorganizations participating in MicroTest

    reported the following results:

    o Number of clients: 175 median, 346mean (n = 58)

    o Number of loans disbursed: 27 median;127 mean (n = 37)

    o Cost per client: $2,294 median; $ 2,257mean (n = 57)

    With a net asset base of approximately$35,00016 and an annual operating budget of$8,000, Elmseeds largest expense is therental of their off-campus meeting space($500/month). The students are planning toeliminate or dramatically reduce thatexpense in the coming year. In contrast,Browns Capital Good Fund and HarvardsCMI receive free space from the university.The various student organizations reportedthe basic cost structure to range from $2,500to $8,500 for yearly administrative,marketing and miscellaneous expenses (i.e.copies, books, travel reimbursements, smallequipment, etc.).

    With its current $8,000 operating budget, the fundraising responsibility for the volunteer staff issignificant if they are not to exhaust their net asset base. If Elmseed were able to achieve thelower end of the range of the student cost structure, the model becomes more sustainable from aresource perspective. Yearly, the group already receives several smaller grants from an off-campus Yale affiliated entity (Dwight Hall), former alumni, a local bank leveraged throughboard connections (i.e. Citizens Bank)17, and online fundraising contests.18 What seems to be anadvantageous trend in many of these student programs is the new and very localizednature of thefunding sources they are tapping.

    Leadership Development and Building Awareness of U.S. Microfinance:

    The Co-Directors and executive team spend, on average, from 10-25 hours per week managingElmseed, and this provides very hands-on experience in U.S. microfinance and nonprofitmanagement. Despite the substantial investment of time, one of the co-Directors expressedfrustration at not being able to do all the strategic thinking he wanted given the part-time natureof the organization:

    and its the mental anguish that goes with it [managing the organization], its a part time jobbut you worry about it all the time. Its hard because since its only 20 hours a week you just getto cover the basics [of running the organization]There are limits to what a student runorganization could do. A good CEO would be thinking about strategy all the time.

    19

    16 Data taken from Elmseed Balance Sheet, March 2009.17 From a review of Elmseed documents, after their initial start up development push, they did not raise significantnew dollars until 2004/5 with a Community Development Block Grant, then again in 2006/7 with consistentdonations from Citizens Bank.18 For example, during the staff meeting we attended students noted participating in www.bluestatedc.com, an onlinefundraising contest.19 Interview with Co-Directors, Eli Bildner and Alice Song, April 1, 2009.

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    In many ways, the students face the same discussions and management problems tackled by any

    other small microfinance program how to reach your target audience, craft the right product,

    assess the programs quality, and still stay within an organizations mission while scaling up.

    The training ground it provides these students to stay within and contribute to the field is

    powerful.

    Further, the awareness building that Elmseed, and the other student organizations, is generating

    regarding U.S. microenterprise development is substantial. Elmseed currently has 30 student

    staff, a remarkable number given the small number of clients the program has. And the Co-

    Directors report that the number of applications they receive allows them to be selective in their

    choice of staff. Students are engaged in committees focused on marketing and outreach,

    fundraising, accounting/finance, client services and strategic planning. The Intersect Fund also

    reports having 20 to 30 staff. The power of the model for generating awareness regarding the

    U.S. field and its potential to develop leadership for the field is clear. And the awareness-

    building goes beyond student participants to other campus and community members. The

    Intersect Fund held a year-end reception to introduce its clients to university and community

    stakeholders, and at least 50 guests. Students also use social networking tools and technology(Facebook, Twitter, website development, blogs, videos

    20) to expand awareness. Their skills in

    this area herald the opportunity to build a greater awareness of microfinance domesticallylow

    awareness being the Achilles heel of the industry in the U.S.

    Key Differences and Innovations of other Domestic Programs

    The discussion above included some references to several other microfinance student

    organizations. Chart 1 summarizes key differences or innovations among these and other

    microfinance student groups that have at least some domestic focus. Most are still quite young.

    Domestically, three programs in particular, are seemingly addressing some of the limits outlined

    in the Elmseed program. The Rutgers, Brown and Harvard programs have put thoughts and

    actions into the following areas:

    Better planning for student transitions to maintain continuity of service; Focusing on a particular expertise (training or consulting only); Developing a stronger outreach and partnership component with a focus on a targeted

    market; and

    Board development to marshal consistent local resources for scale up.At the same time, it is not clear which, if any, will solve the challenges around microlending that

    Elmseed has experienced. Not one has either lent long enough, or substantially enough, topresent a model that matches student capacity to the demands of successful loan management.

    20See Intersect Fund (Rutgers University) video showcasing New Brunswick at http://www.vimeo.com/4036593.

    Also, see Owl Microfinance (Rice University) video at www.owlmicrofinance.org, illustrating the grassrootsawareness-building that is taking place on campus.

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    The willingness to depart from the pure peer lending model, in some instances, demonstrates thestudents willingness to learn from each others experience and adapt.

    Chart 1: Summary of Domestically-Focused Student Microfinance Groups

    Program Components Key Differences/Innovations Current Scale

    IntersectFund/RutgersUniversity

    -Training course,group loans at$2,500; one-on-oneconsulting-Serves the NewBrunswick, N.J.area, and expandingto other parts ofcentral New Jersey

    -Strong partner development. --Training at multiple locations, inEnglish and Spanish.-Self-designed curriculum basedon review of many U.S.

    practitioner curricula-Teaching style interactive andcase-based-Strong earned revenue plan(scaled charge for coursework and

    planned individual consulting).-Recently awarded $25,000 in

    business plan competition-Plan year-round services

    Launched in November2008, already trained 40emerging businessowners.

    Capital GoodFund, BrownUniversity

    -Work throughpartners thatprovide businessmentorship andtraining.-Loans under$5,000.-Serves theProvidence, R.I.area.

    -Launched with a strong outreachcomponent and partnerships in

    place.-Local focus groups informed

    product development1) personal loans of $900 to securegreen card,2) business loans under $5,000.-Received $2,500 in start up fundsfrom Clinton Global InitiativeUniversity.-Works through a nonprofit, fiscalsponsor.

    Launched in February2009,disbursed approximatelyfive loans as of 4/09.

    CHOMI (Centerfor HolisticMicrocreditInitiatives),StetsonUniversity

    -5 week businessworkshop seriestaught by students;loans under $2,000.-Serves the localSpring Hill, Fla.community.-Has an

    internationalcomponent workingin Tanzania with aguarantee fund.

    -Community business course isintegrated into the Universitycurriculum.-Directed by two economics

    professors for longevity ofinitiative.

    Launched in 2000.Trained fewer than 100

    people, made 10 loans(all repaid) as of end of2008.

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    BR Microcapital,CornellUniversity

    Individual coachingand microloans (upto $5,000) for

    business owners inUpstate New York

    (Ithaca, TompkinsCounty)

    -Run their loan fund in partnershipwith Alternatives Federal CreditUnion.-Seemingly well-developed

    program for their business school

    consultants.

    Launched January 2009,disbursed 5 loans andtook on 5 consultingclients for 4 monthduration.

    CambridgeMicrofinanceInitiative,HarvardUniversity

    Provide seminarsand one-on-onetechnical assistanceto surroundingCambridgecommunity

    business owners.

    -Strong outreach capabilityawareness in Cambridgeapparently outpaces other localtechnical assistance providers likeSCORE.-Leverage technical expertise ofstudents in web development.

    Launched in 2006, hasserved over 100 clients.Very active seminarseries that drew 70+

    business owners. 15active members.

    LehighMicrofinanceClub, LehighUniversity

    -Seek to getstudents activelyinvolved in povertyalleviationmeasures, bothinternationally andnationally.-Looking to partnerwith local fund inBethlehem, Pa. touse their fundraiseddollars.

    Group working on creating aMicrofinance Student Network(a la Facebook) to network otheruniversity microfinance (MF)clubs (post updates, research,internships, forum to shareinformation).

    Launched fall 2007, 30active members.

    LoyolaMicrofinance,Loyola University

    Target existingmicro-businesses in

    New Orleans.Consulting and

    loans up to $1500.

    -Formally affiliated with theuniversity (see discussion below).-Received $2,500 start up fundsfrom Clinton Global Initiative

    University.

    Group initially receivedfunding from businessschool to keep a founderand graduating senior as

    full-time staff to launchproject in 2009. Projecthalted since 5/21/09.

    DukeMicrofinanceLeadershipInitiative, DukeUniversity

    -FLIP IT!program workswith communityorganizations andlocal businesses inTriangle area of

    North Carolina.--Hands-oninvestment fundwith Ugandan MFI.

    This project brings in localorganizations interested insustainability, including some thatwork with low-incomecommunities. The organizations

    present to students on a key set ofissues they are facing, and thestudents then brainstorm solutionsand ideas in a "rapid-fireconsulting" session.

    2006, 30+ members.

    University ofPennsylvaniaMicrofinanceClub (Penn MFC)

    Get studentsactively involved in

    poverty alleviationmeasures abroadand locally inPhiladelphia

    -One of their programs is inpartnership with WORC to puttogether business courses for localentrepreneurs.-Working with Lehigh Universitygroup to build student MFnetwork.

    Launched in 2006, 30active members.

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    BentleyMicrocreditInitiative, BentleyCollege

    Integratemicrocredit into theWaltham, Mass.Community, by

    providing loans

    under $6,000.

    -Part of an honors course at theuniversity. Strong support fromUniversity.-Apparent strong local fundingamong alumnifund capitalized

    at $100,000 according to pressrelease.

    Course launched in spring2008. First loan recipientMarch 2009.

    Streetbank,GeorgetownUniversity

    -Consulting andlending to

    businesses in D.C.area.

    Encourage participation of thestudent body by getting thosestudents to invest into a loan pool(leveraging success of existinginvestment groups on campus)Kiva-like but domestic.

    Plan to launch in fall2009 if capital is raisedthrough winning business

    plan competitions.

    The organizational structure and affiliation of surveyed organizations varies from independent,

    501(c)(3)3 nonprofits like Elmseed and Rutgers, to university-affiliated and fiscal-sponsoredprograms. Of the sixteen surveyed organizations, sixty-three percent noted they were university-affiliated organizations. At writing of this report, we received news that the Loyola programwas not going to launch because of the withdrawal of support from the University due topotential legal liability of supporting a direct lending program. Liability issues for solelyuniversity-affiliated programs could be barriers for student programs that want to lend directly.

    This research also included internationally-focused student organizations.21 These groups mayalso offer some awareness building for the U.S. industry through on and off campus activities,and provide a feeder for internships and young talent into the field. A few offer uniqueinvestment structures or consulting services for international initiatives, which might be valuablefor U.S. programs as well.22 Some of these groups may be more amenable than others to adding a

    U.S. component to their activities. We could see this group being a secondary focus of attention,if a pilot with the domestic-focused organizations succeeds.

    21 Please see the appendix for a list of surveyed organizations including those focused on international issues.22 Microlumbia out of Columbia University provides MBA-level consulting services to international MFIs at no-costand Gumball Capital is a Stanford University group that has created a microfinance investment group.

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    Replication: outline of a pilot initiative

    As illustrated above, these student initiatives have both strengths and weaknesses. The key onesare enumerated in the scorecard below:

    Strengths: Challenges:

    o No-cost, generally high qualitymanpower intrinsically motivated

    o Large pool of students to scale-upprograms

    o Leadership development opportunitieso Low-cost overheado Early adopters of social media can

    contribute awareness to domestic field

    o Leverage additional universityresources

    o Local board development bringresources to bear (i.e. fundraising,

    access)

    o Managing student transitionso Very limited lending expertiseo Lack of mentorship by (or in most

    cases) connections to other domestic

    MFIs

    o Inconsistent training qualityo Limited outcomes evaluation in place

    It is important to note that the students recognize most of these challenges, and many are seeking

    solutions to them. Several have been exchanging information informally, and have raised the

    idea of creating a more formal exchange among them, either via an in-person meeting or through

    a technological format. The idea of a hub or center to provide support to student

    organizations in critical areas has also been floated by several. And the founders of the IntersectFund have spoken of creating such a center within their program, creating or affiliating chapters

    to their current operation. This is quite an ambitious goal for a newly established organization,

    one that is just about to make its first loans, but illustrates the high level of engagement these

    students bring to these activities and the enthusiasm for increasing the professionalization of

    their work.

    The time appears ripe