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CAREER HISTORY PRIVATE & CONFIDENTIAL CURRICULUM VITAE OF CANDACE STAUB (nee Nold) Flat 2, Villa Girasol, Laurentia Way, Hout Bay 7806, Cape Town Cellular 074 131 7400 E-mail [email protected] OVERVIEW I see myself as a positive, outgoing, confident individual with excellent interaction skills. My strengths include organisational skills, administration, attention to detail, decision making, problem solving, communication, resourcefulness, prioritising, time management, personal ethics, reliability, team work, working well under pressure, assertiveness and a well-developed sense of humour. PERSONAL DETAILS PLACE OF BIRTH/NATIONALITY Durban / South African DRIVER’S LICENCE Code B LANGUAGES English SPORTS/HOBBIES/INTERESTS Hiking, socialising, theatre/concerts, eating out, cinema, cookery/baking, reading, fishing, boating, travel: (France, Italy, U.S.A, Colombia, Ireland, Bali, Singapore, Zimbabwe) COMPUTER LITERACY MSWindows 98/XP/Vista, MSWord, MSExcel, Internet Explorer, Windows Explorer, MSOutlook/ Liberty Systems/ Blueprint Online/ Spotlight FNA, Adobe EXPECTED REMUNERATION Package negotiable AVAILABILITY Negotiable EDUCATIONAL DETAILS Camps Bay High School, Camps Bay – Matriculation with Exemption Nov 1999 English, Afrikaans, Geography, Mathematics, Biology, Home Economics Karate – colours both National and Provincial (SA & WP) Assistant editor of school newspaper Captain girl’s soccer team University of South Africa / Varsity College Dec 2012 Current studies: Bachelor of Arts in Psychology and Criminology Student Representative Counsel CAREER HISTORY July 2014 – to date Company background: Medical Customer/patient facing reception duties Switchboard – answering main switchboard and internal hospital telephone calls to our practice and redirecting these calls to the correct people or taking messages Time management- Managing diaries of two busy Orthopedic Surgeons between various hospitals. Keeping to schedules and managing smooth flow of practice. Scheduling meeting Administration- Booking consultations and surgeries- entails arranging for anesthetist, booking specific time with theatre, confirming that medical companies are informed and have confirmed prostheses, medical aid consent, preparing quotations for the patient, liaising with the hospital regarding private patients and organising quotations on patient’s behalf Ordering prosthesis for surgery- Dealing with various company representatives, negotiating with regard to patient limits

Candace Staub CV 2015

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Page 1: Candace Staub CV 2015

CAREER HISTORY

PRIVATE & CONFIDENTIAL

CURRICULUM VITAE OF CANDACE STAUB (nee Nold)

Flat 2, Villa Girasol, Laurentia Way, Hout Bay 7806, Cape Town

Cellular 074 131 7400 E-mail [email protected]

OVERVIEW

I see myself as a positive, outgoing, confident individual with excellent interaction skills.

My strengths include organisational skills, administration, attention to detail, decision making, problem solving, communication, resourcefulness, prioritising, time management, personal ethics, reliability, team work, working well under pressure, assertiveness and a well-developed sense of humour.

PERSONAL

DETAILS

PLACE OF BIRTH/NATIONALITY Durban / South African DRIVER’S LICENCE Code B LANGUAGES English

SPORTS/HOBBIES/INTERESTS Hiking, socialising, theatre/concerts, eating out, cinema, cookery/baking, reading,

fishing, boating, travel: (France, Italy, U.S.A, Colombia, Ireland, Bali, Singapore, Zimbabwe)

COMPUTER LITERACY MSWindows 98/XP/Vista, MSWord, MSExcel, Internet Explorer, Windows Explorer, MSOutlook/ Liberty Systems/ Blueprint Online/ Spotlight FNA, Adobe

EXPECTED REMUNERATION Package negotiable AVAILABILITY Negotiable

EDUCATIONAL DETAILS

Camps Bay High School, Camps Bay – Matriculation with Exemption Nov 1999 English, Afrikaans, Geography, Mathematics, Biology, Home Economics Karate – colours both National and Provincial (SA & WP) Assistant editor of school newspaper

Captain girl’s soccer team

University of South Africa / Varsity College Dec 2012 Current studies: Bachelor of Arts in Psychology and Criminology Student Representative Counsel

CAREER HISTORY

July 2014 – to date

Company background: Medical

Customer/patient facing reception duties

Switchboard – answering main switchboard and internal hospital telephone calls to our practice and redirecting these calls to the correct people or taking messages

Time management- Managing diaries of two busy Orthopedic Surgeons between various hospitals. Keeping to schedules and managing smooth flow of practice. Scheduling meeting

Administration- Booking consultations and surgeries- entails arranging for anesthetist, booking specific time with theatre, confirming that medical companies are informed and have confirmed prostheses, medical aid consent, preparing quotations for the patient, liaising with the hospital regarding private patients and organising quotations on patient’s behalf

Ordering prosthesis for surgery- Dealing with various company representatives, negotiating with regard to patient limits

Page 2: Candace Staub CV 2015

CAREER HISTORY

Stock management- ensure back office stationary and medical equipment levels are maintained

Daily cash up- ensuring that there are no discrepancies and remaining accountable for cash

Administrator – insuring the smooth running

and management of the practice. Liaising with our service providers.

Personal assistant – booking flights, car hire, hotels, etc for the doctors when they travel locally and internationally. Liaising with lawyers, accountants, tenants, trustees, etc on behalf of the doctors on a business and personal level

Data capturing – inputting, updating and maintaining all information on our patient billing and information system, capturing stock amounts into our excel sheets, etc

MSExcel/MSWord/MSOutlook/MSPowerpoint

Medemass – our patient information and billing system

Dictations – downloading off Dictaphone and transcribing/typing out letters to doctors, medico-legal reports, operation notes

Minutes of meeting – sitting in on meetings with board of trustees for the Joint Care Trust and taking minutes of these meeting. Typing these up afterwards

Filing/ basic admin – making sure that all of the correct documentation is out into the correct patient/trust folders.

Dealing with Medical aids – calling various medical aids to get authorization for patients, negotiating with medical advisors regarding PMB (prescribed minimum benefit) conditions, following up on non-payment of accounts/codes, organizing motivational letters from the doctors on the patients behalf

(Please do not contact my current employer so as not to jeopardise my standing)

Sep 12 to February 2014 Company background: Liberty Life (Franchise)

Reporting directly to Manager and Owner Reception, screening calls, booking appointments for brokers with clients, managing numerous diaries Ordering stationary, keeping track of stock MSExcel/ Liberty systems Data capturing Client liaison Administrator/personal assistant

Keeping track of debtors and creditors Chasing medical aid and liberty claims

Referee : Bahjat Andrade – 083 429 9158 (Office Manager) or Grant Lourens – 0825503566

Jan 08 to Aug 12 Nail and Body Studio

Reporting directly to Manager and Owner Reception, screening calls, booking appointments for clients, managing appointment book Ordering stock from suppliers, goods receiving, pricing, merchandising, cashiering Month end cash ups on MSExcel Training clients on the powerplate, client liaison

Aesthetician

Referee : Colleen Nold 083 303 013

Page 3: Candace Staub CV 2015

CAREER HISTORY

Aug 07 to Jan 08 Au Pair to the Cohen family in Sea Point.

Looking after children (girl 4 and twin boys 2) Getting children dressed and ready in the mornings Brushing teeth and bathing Changing nappies Preparing meals Preparing daily activities and outings/ play dates

Taking twins to weekly swimming classes

Referee : Adrianne Cohen 082 556 0332

2006 – 2007 Manager with the Iced Barrow at the V & A Waterfront until they closed down.

Cash ups Debtors and creditors

Staff salaries / Weekly shift schedules Stock ordering/ stock take Reporting to owners in JHB

Managing of staff and customer relations/liaison

Referee : Romy Edison 083 788 8770

2006-2007 Au Pair to the Howell Family in Hout Bay.

Taking children to school and collecting them from school Doing homework and helping with projects Running errands for family Cooking meals for children and occasionally suppers for family Taking children on outings during school holiday Helping with exam preparation and project management

Offering emotional support and friendship during a very difficult and trying time to family

Personal assistant

Referee : Mrs Charmaine Howell 083 332 1688

Dec 2004 – June 2006 Manager/ Waitron/ Hostess at The Cape Town Fish Market, V & A and Steenberg and Krugmann’s Grill, V & A.

Bar stock take Cash up Admin work Waiters meetings Loyalty card promotions V & A Waterfront Golf Day sushi promotion Waiters training on sales techniques In control of seating, bookings and customer relations/liaison In control of shift rosters

Head hostess Opening and closing of restaurants Floor manager duties Opened 2 new restaurants from scratch

Referee : Oscar Kotze 082 828 4040

Page 4: Candace Staub CV 2015

CAREER HISTORY

Nov 2003 - Jan 2004

Functions Coordinator / Waitron / Bar person with The Bounty, in Ireland until Visa expired.

Setting up of restaurant and bar Serving customers at buffet Serving customers at bar Stock control Preparation of meals Booking and organising of Private functions /client liaison

Coordination and running of special functions, including decorations, menu options, etc

1996 – 2003

Cashier at Spar, a Waitron at Panarotti’s, a Manager/ Waitron at The Fishmonger and at Trattoria Luigi’s all in Hout Bay and Andiamo’s in the Cape Quarter.

OTHER POSITIONS THROUGHOUT CAREER

Travelled abroad for two years to the USA to work on summer camps as a Camp Counsellor and Specialist Counsellor with Special Needs (disabled and mentally handicapped) children and adults.

Bartended at The False Bay Rugby and Football Club.

Promotional work for Guinness UDV.

I have 10 years au pair and child care experience (also worked as a Personal Assistant and shopper for most of these families)

Page 5: Candace Staub CV 2015
Page 6: Candace Staub CV 2015

05th October 2015 To Whom It May Concern; RE: CANDACE STAUB REFERENCE LETTER I highly recommend Candace as a candidate for employment based on the work she did for me while she was employed by Upstream Financial Services as a Financial Administrative Assistant. Candace was responsible for office support including word processing, scheduling appointments and creating brochures, newsletters, and other office literature. She was required to do cold calling, and bought in a large amount of business via this for the brokers she worked for While employed at Upstream she dealt with clients, brokers and head office employees of Liberty as well as various other insurance companies and medical aids.

Candace has excellent communication skills. In addition, she is extremely organized, reliable and computer literate. Candace can work independently and is able to follow through to ensure that the job gets done. She is flexible and willing to work on any project that is assigned to her. Candace was quick to volunteer to assist in other areas of company operations, as well. Candace has exemplary work ethic, is very hard working and would be an asset to any company she joins. If you require any further information please feel free to contact me on [email protected] or 021 683 4074. Regards, ______________________ Mr GL Lourens

Page 7: Candace Staub CV 2015
Page 8: Candace Staub CV 2015

S o u t h A f r i c a ' s p r e m i e r S e a f o o d R e s t a u r a n t !

CAPE TOWN FISH MARKET

RESTAURANT • SUSHI BAR · FISH MARKET

12 June 2006

To Whom It May Concern:

LETTER OF REFERENCE FOR CANDACE NOLD

Candace Nold has been employed at Cape Town Fish Market in the V&A Waterfront from December 2004 to date. She was assisting in the running of the restaurant as a F.0.H Manager, waitress and on occasion helped out as a hostess.

Candace proved herself an indispensable resource during a time of increased restaurant pressure and a highly demanding working environment. There were often times where Candace was called upon to work consecutive shifts of over 14 hours.

Candace has proven her loyalty to the company by coming through for us in our time of need. This not only showed us that Candace is clearly loyal but also that she possesses levels of responsibility and maturity.

One of Candace's most distinguishing character traits is her calm and reassuring approach. Her strongly focused and hard-working work ethic almost goes entirely unnoticed as she presents herself as a well composed and relaxed employee. She never seems to shy away from hard work; instead Candace is one who endeavors to do everything to best of her ability. Candace is one who will take the time and ensure that she performs the job correctly.

She is very good at multitasking and handling pressure but she also has that uncanny ability to read the guests and their moods to a tee.

I recommend Candace to any future and prospective employers. It is very seldom that one finds employees like Candace, and when you do, they are an asset to any business. One is eager to find and fill any position with an individual of her caliber and undeniable potential.

Please feel free to contact me if you have any further queries or questions regarding Candace her

time with us or her work ethic.

Yours Sincerely

Director Krugmann's Grill/Cape Town Fish Market

V&A Waterfront 8001 Cape Town, South Africa

Tell: +27 21 418 5977 Cell: +27 82 8284040

Page 9: Candace Staub CV 2015

TO WHOM IT MAY CONCERN - REFERENCE LETTER ON CANDACE STAUB

Candace Staub was employed by us as an Au Pair during a very difficult time in our lives.

My husband was diagnosed with 4th stage Non Hodgkins lymphoma with a few weeks to live.

Just prior to my husband having been diagnosed and just 5 days before Christmas his father was attacked and died in our house during the early hours of the morning while we were trying to resuscitate him. Our daughters being only 18 years old and in Matric and 13 years old and going into puberty had put presents under the tree for their "grandpa". They were traumatized by this.

My husband was in hospital for 5 months and after very harsh chemotherapy treatments and a bone marrow transplant, a miracle was bestowed on us. Today he is cured. I spent every day for 5 months at the hospital to bring him home alive to his daughters, who lived in constant fear of their father dying at any moment. I am giving you a bit of background so that you can see what Candace is capable of under very stressful circumstances.

Candace would drive through from Sea Point every morning to collect our oldest daughter at 7am to take her through to school in Green Point. She would hold down a job in the morning, and collect our daughter at 2.30 from school and drive her back to Hout Bay. She would also, help with the many projects they have in Matric. She would take our daughter on the weekend to have metal etc cut for the projects.

At the later stages, I would often get home at 8pm at night and Candace would have thrown a salad and supper together for us. Candace would also, help our youngest daughter with her homework. Candace would attend to extra mural activities. She would drive our daughters through to the hospital at a moment’s notice, should their Dad not be doing well. She at times would take them to her flat to sleep, when I would have to overnight at the hospital during times of "close

calls". I felt assured that I could focus on what I had to do with and for my husband in hospital 24/7 as they often "slip through the cracks" when they are very sick and need 7 different types of mouth rinses every hour.

Candace would be punctual, bubbly, intelligent "think on her feet", capable, caring and be a surrogate mother to my youngest daughter.

I can highly recommend her for any position of employment, please feel free to phone me, Charmaine Howell on 0823321688, should you wish to discuss any matters further.

Charmaine Howell

Page 10: Candace Staub CV 2015

01/01/2013

To Whom It May Concern:

LETTER OF REFERENCE FOR CANDACE STAUB

Candace Staub has been employed by me since Jan 2012. She handles all the administration for my playschool as well as the fundraising, accounts (debtors and creditors), newletters etc.

She is organized, efficient, and willing to do whatever is needed to get a particular task finished. Although her primary

duties were administrative, she assumed any roll required of her with ease and grace.

Candace fulfils her employment responsibilities with little to no supervision. The position requires interaction with the

public, as well as the ability to liaise between different departments. Success is dependent on strong communication

and interpersonal skills.

I am happy to act as a reference for Candace and can speak to her customer service skills, work ethic, computer literacy,

and professionalism. Please feel free to contact me should you require further information

Yours Sincerely

Clare De Beer 060 679 3548

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