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1 Canon iR3225 Trouble  Error Codes List page 1 ( from 16) Code Description Remedy E000- 0001 The temperature of the fixing assembly is abnormally high. While startup control is under way, the reading of the main thermistor is less than 30 deg C continuously for 200 msec or more 1 sec after the start of power supply. While startup control is under way, the reading of the main thermistor is less than 70 deg C continuously for 200 msec or more 2 sec after the start of power supply. While startup control is under way, the reading of the main thermistor is less than 120 deg C continuously for 200 msec 6 sec after the start of power supply. The startup control does not end 30 sec after the start of power supply. Reset the condition in  service mode:  COPIER>FUNCTION>CLEAR>ERR. Replace the main thermistor. Replace the DC controller PCB. E001- 0000 The temperature of the fixing assembly is abnormally high. The reading of the main thermistor is 250 deg C or more continuously for 200 msec. Reset the condition in  service mode:  COPIER>FUNCTION>CLEAR>ERR. Replace the main thermistor. Replace the DC controller PCB. E001- 0001 The temperature of the fixing assembly is abnormally high. The hardware circuit detects overheating of the main or sub thermistor for 200 msec Reset the condition in  service mode:  COPIER>FUNCTION>CLEAR>ERR. Replace the DC controller PCB. E001- 0002 The temperature of the fixing assembly is abnormally high. The reading of the sub thermistor is 295 deg C or more continuously for 200 msec. Reset the condition in  service mode:  COPIER>FUNCTION>CLEAR>ERR. Replace the sub thermistor. Replace the DC controller PCB. E002- 0000 The rise in temperature of the fixing assembly is faulty. While startup control is under way, the reading of the main thermistor is less than 115 deg C continuously for 400 msec 1.3 sec after it has indicated 100 deg C. While startup control is under way, the reading of the main Reset the condition in  service mode:  COPIER>FUNCTION>CLEAR>ERR. Replace the main thermistor. Replace the DC controller PCB.

Canon IR3225 Trouble Error Codes

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Page 1: Canon IR3225 Trouble Error Codes

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Canon iR3225 Trouble Error Codes List page 1 (from 16)

Code Description Remedy

E000-0001

The temperature of the fixingassembly is abnormally high.While startup control is under way, thereading of the main thermistor is lessthan 30 deg C continuously for 200msec or more 1 sec after the start ofpower supply. While startup control isunder way, the reading of the mainthermistor is less than 70 deg Ccontinuously for 200 msec or more 2sec after the start of power supply.While startup control is under way, thereading of the main thermistor is lessthan 120 deg C continuously for 200msec 6 sec after the start of powersupply. The startup control does notend 30 sec after the start of powersupply.

Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.Replace the main thermistor. Replacethe DC controller PCB.

E001-0000

The temperature of the fixingassembly is abnormally high.The reading of the main thermistor is250 deg C or more continuously for200 msec.

Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.Replace the main thermistor. Replacethe DC controller PCB.

E001-0001

The temperature of the fixingassembly is abnormally high.The hardware circuit detectsoverheating of the main or subthermistor for 200 msec

Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.Replace the DC controller PCB.

E001-0002

The temperature of the fixingassembly is abnormally high.The reading of the sub thermistor is295 deg C or more continuously for200 msec.

Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.Replace the sub thermistor. Replace theDC controller PCB.

E002-0000

The rise in temperature of the fixingassembly is faulty.While startup control is under way, thereading of the main thermistor is lessthan 115 deg C continuously for 400msec 1.3 sec after it has indicated 100deg C. While startup control is underway, the reading of the main

Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.Replace the main thermistor. Replacethe DC controller PCB.

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thermistor is less than 150 deg Ccontinuously for 400 msec 1.3 secafter it has indicated 140 deg C.

E003-0000

The fixing temperature is too low aftera standby state.While regular temperature control isunder way, the reading of the mainthermistor is less than 140 deg Ccontinuously for 400 msec or more

Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.Replace the main thermistor. Replacethe DC controller PCB.

E004-0000

Failure in main/sub thermistorWhen disconnection is detected withconnector of the main/sub thermistorfor 30 sec continuously while DCcontroller is working.

Clear the error in Service Mode: COPIER > FUNCTION > CLEAR > ERR.Replace the main thermistor (film unit).Replace DC controller PCB.

E007-0000

The rotation of the fixing film is faulty.

While the fixing motor is rotating, themarker signal is not detected for 6 secwith the reading of the main thermistorindicating 100 deg C or more.

Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.Replace the main thermistor. Replacethe DC controller PCB.

E010-0001

The rotation of the main motor isfaulty.Detection is executed every 100 msecafter the start of motor rotation;however, the drive detection signal isabsent for 2 sec.

Replace the main motor. Replace the DCcontroller PCB.

E010-0002

The rotation of the main motor isfaulty.During motor rotation, detection isexecuted every 100 msec; however,the drive signal is absent 5 times insequence.

Replace the main motor. Replace the DCcontroller PCB.

E014-0001

The rotation of the fixing motor isfaulty.Detection is executed every 100 msecafter the start of motor rotation;however, the drive detection signal isabsent for 2 sec.

Replace the fixing motor. Replace theDC controller PCB.

E014-0002

The rotation of the fixing motor isfaulty.During motor rotation, detection isexecuted every 100 msec; however,the drive signal is absent 5 times insequence.

Replace the fixing motor. Replace theDC controller PCB.

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E019-0000

The waste toner case is full, or thewaste toner case full sensor is faulty.When the waste toner case isidentified as being full for 2000 printscontinuously, an alert is issued;

thereafter, the case is identified asbeing full continuously for 100 prints.

Replace the waste toner sensor.Replace the DC controller PCB.

E020-0000

The path between the sub hopper andthe developing assembly is cloggedwith tonerThe developing assembly tonersensor detects the absence of toner,while the sub hopper toner sensordetects the presence of toner. Withthe developing clutch turned on, thehopper feedscrew motor is rotated for

1 sec intermittently 194 times; still, thedeveloping assembly toner sensordoes not detect the presence of toner

Replace the developing assembly tonersensor. Replace the sub hopper tonersensor. Replace the DC control PCB

E024-0000

The developing assembly connector isdisconnected/Disconnection of Tonersensor.The connection detection signal isabsent continuously for 100 msec

Replace the developing assembly tonersensor. Connect the connector. Replacethe DC controller PCB.

Code Description Remedy

E024-0001

The developing assembly connector isdisconnected/Disconnection of Toner sensor.Disconnection of the wire used for detecting theconnection of the toner level sensor is found. When thedisconnection of the wire used for detecting the connectionof the toner level sensor has been detected for 7.5 minwithout interruption (12.5 min in the manual /envelopcassette feeding). When the disconnection of the wireused for detecting the connection of the toner level sensor

has been detected for 12.5 min without interruption.-iR 3225When the disconnection of the wire used for detecting theconnection of the toner level sensor has been detected for7.5 min without interruption (12.5 min in the manual/envelop cassette feeding).-iR 3245/3235/3230When the disconnection of the wire used for detecting the

Correct the cable.Replace the sensor.

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connection of the toner level sensor has been detected for12.5 min without interruption.

E025-

0000

The hopper motor or the bottle motor is faulty.The sub hopper toner sensor connection detection signalis absent for 100 msec 10 times in sequence.

Replace the subhopper tonersensor. Connect theconnector. Replacethe detection PCB.

E025-0001

The hopper motor or the bottle motor is faulty.While the hopper motor is rotating, the motor error locksignal is detected continuously 4 times every 56 msec. Or,while the bottle motor is rotating, the motor error locksignal is detected 22 times in sequence every 10 msec.

Replace the hoppermotor. Replace thebottle motor.Replace the DCcontroller PCB.

E032-

0001

The NE controller counter malfunctions.

 An open circuit is detected for the count pulse signal.

Turn off the mainpower, and checkthe cable for an

open circuit; then,turn the main powerback on.

E064-0001

The voltage of the power supply is faulty (high-voltageerror).The value read from the EEPORM is outside a specificrange.

Turn off and thenback on the mainpower. Replace theEEPROM.

E064-

0002

The voltage of the power supply is faulty (high-voltageerror).While output is being generated, the AD value of the

primary DC voltage is 230 (DEC) or more for 100 msec 2times in sequence. (However, after output, it is notdetected for 100 msec.)

Replace the high-voltage power

supply. Replace theDC controller PCB.

E064-0003

The voltage of the power supply is faulty (high-voltageerror).While output is being generated, the AD value of thedeveloping DC voltage is 224 (DEC) or more for 10 msec2 times in sequence. (However, after output, it is notdetected for 100 msec.)

Replace the high-voltage powersupply. Replace theDC controller PCB.

E064-0004

The voltage of the power supply is faulty (high-voltage

error).While output is being generated, the AD value of thetransfer output current is 205 (DEC) or more for 100 msec2 times in sequence. (However, after output, it is notdetected for 100 msec.)

Replace the high-voltage powersupply. Replace thecontroller PCB.

E064-0005

The voltage of the power supply is faulty (high-voltageerror).

Replace the high-voltage power

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While output is being generated, the AD value of thetransfer output voltage is 0 (DEC) for 100 msec 2 times insequence. (However, after output, it is not detected for 100msec.)

supply. Replace theDC controller PCB.

E110-0001

The scanner motor is faulty.The scanner motor speed lock signal does not indicate alocked state a specific period of time after the scannermotor has been started.

Replace the laserunit. Replace theDC controller PCB.Check the wiring.

E110-0002

The scanner motor is faulty.The speed lock signal indicates a deviation 10 times insequence at intervals of 10 msec after the signal hasindicated a locked state.

Replace the laserunit. Replace theDC controller PCB.Check the wiring.

E110-0003

With the image clock switched over, the scanner motorspeed lock signal does not indicate a locked state 6.5 secafter a switchover is made from low to normal speed or 8

sec after a switchover is made from normal to low speed.

Replace the laserunit. Replace theDC controller PCB.

Check the wiring.

E191-0000

There is an error in the communication with the high-voltage power supply.The data transmission/reception does not end normally500 msec after the most recent transmission/reception ofdata ended normally.

Replace the high-voltage powersupply. Replace theDC controller PCB.

E197-0000

Error in communication of laser driver PCBCommunication error with IMG1L (communication data)

- Check routing(wiring) - Replacethe laser unit -Replace DC

controller PCBP

E197-0001

Error in communication of laser driver PCBCommunication error with IMG1L. (Serial communicationENG)

- Check routing(wiring) - Replacethe laser unit -Replace DCcontroller PCBP

Code Description Remedy

E197-0003

Error in communication of laserdriver PCBDisconnection of laser harness

- Check routing (wiring) - Replace the laserunit - Replace DC controller PCB

E202-0001

There is an error in the detectionof the CCD home position.The attempt to detect the homeposition fails when the CCD ismoved forward.

Disconnect and then connect the harnessconnector. Replace the optical HP sensor,optical motor, and reader controller PCB.

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E202-0002

There is an error in the detectionof the CCD home position.The attempt to detect the homeposition fails when the CCD ismoved back.

Disconnect and then connect the harnessconnector. Replace the optical HP sensor,optical motor, and reader controller PCB.

E225The light intensity of the CCD isfaulty.

Disconnect and then connect the flexiblecable. Replace the flexible cable, CCD unit,and reader controller PCB.

E227-0001

The reader unit power supply(24V) is faulty.

 At time of power-on, the 24V portis off.

Disconnect and then connect the powersupply harness connector. Replace thepower supply.

E227-0002

The reader unit power supply(24V) is faulty.

 At the start of a job, the 24V port

is off.

Disconnect and then connect the powersupply harness connector. Replace the

power supply

E227-0003

The reader unit power supply(24V) is faulty.

 At the end of a job, the 24V port isoff.

Disconnect and then connect the powersupply harness connector. Replace thepower supply.

E227-0004

The reader unit power supply(24V) is faulty.When a load is being driven, the24V port is off.

Disconnect and then connect the powersupply harness connector. Replace thepower supply.

E248-0001

EEPROM error An error has occurred at power-on.

Replace the reader controller PCB.

E248-0002

EEPROM error An error has occurred during writeoperation.

Replace the reader controller PCB.

E248-0003

EEPROM error An error has occurred during readoperation following writeoperation.

Replace the reader controller PCB

E261-0000

The zero-cross signal is faulty.When the relay is on, the zero-cross signal is not detected for500 msec or more.

Replace the AC driver PCB. Replace theDC controller PCB.

E280-0001

Reading unit communication errorReception status error

Disconnect and then connect the flexiblecable. Replace the flexible cable

E280- Reading unit communication error Disconnect and then connect the flexible

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0002 Reception interrupt error cable. Replace the flexible cable

E280-0003

Reading unit communication errorInsufficient insertion of thereading unit connector

Disconnect and then connect the flexiblecable. Replace the flexible cable

Code Description Remedy

E315-0007

There is an error in image data.There is an error in JBIG encoding.

Turn off and then back on thepower.

E315-000d

There is an error in image data.There is an error in JBIG decoding.

Turn off and then back on thepower.

E315-000e

There is an error in image data.Error in decoding of software

Replace the main controllerPCB

E315-0025

There is an error in image data.Error in ROTU hardware

Replace SDRAM. ReplaceHDD. Replace the maincontroller PCB

E315-0027

There is an error in image data.Error in ROTU timeout

Replace SDRAM. ReplaceHDD. Replace the maincontroller PCB.

E315-0033

There is an error in image data.Error in MemFill hardware

Replace the main controllerPCB.

E315-0035

There is an error in image data.Error in MemFill timeout

Replace the main controllerPCB.

E315-0100

There is an error in image data.Error in PrcOverRun

Replace the main controllerPCB.

E315-0500

There is an error in image data.Error in device timeout [location to be detected]image process module (SCIO) [Detection timing]when there is no interruption 2 min after theoperation has been started

Check connection with DDI-Scable(RCON). Replace themain controller PCB.

E315-

0501

There is an error in image data.Device: abnormal termination error [location tobe detected] image process module (SCIO)

[Detection timing] When abnormal interruption isdetected after the operation has been started.

Check connection with DDI-Scable(RCON). Replace the

main controller PCB.

E315-0510

There is an error in image data.Device: timeout error [Location to be detected]image process module (SCIP) [Detection timing]when there is no interruption 2 min after theoperation has been started.

Check connection with DDI-Scable(RCON). Replace themain controller PCB.

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E315-0511

There is an error in image data.Device: abnormal termination error [Location tobe detected] image process module (SCIP)[Detection timing] when abnormal interruption isdetected after the operation has been detected

Check connection with DDI-Scable(RCON). Replace themain controller PCB.

E315-0520

There is an error in image data.Device: timeout error [Location to be detected]image process module (CMIP) [Detection timing]When there is no interruption 2 min after theoperation has been started

Check connection with DDI-Scable(RCON). Replace themain controller PCB.

E315-0521

There is an error in image data.Device: abnormal termination error [Location tobe detected] image process module (CMIP)[Detection timing] when abnormal interruption isdetected after the operation has been detected

Check connection with DDI-Scable(RCON). Replace themain controller PCB

E315-0530

There is an error in image data.Device: timeout error [Location to be detected]image process module (JPEN) [Detectiontiming] when there is no interruption 2 min afterthe operation has been started.

Turn OFF and then ON thepower. Replace the maincontroller PCB if this occursfrequently.

Code Description Remedy

E315-0531

There is an error in image data.Device: abnormal termination error [Location

to be detected] image process module(JPEN) [Detection timing] when abnormalinterruption is detected after the operationhas been started.

Turn OFF and then ON the power.Replace the main controller PCBif this occurs frequently.

E315-0540

There is an error in image data.Device: timeout error [Location to bedetected] image process module (JPDE)[Detection timing] when there is nointerruption 2 min after the operation hasbeen started.

Turn OFF and then ON the power.Replace the main controller PCBif this occurs frequently.

E315-0541

There is an error in image data.Device: abnormal termination error [Locationto be detected] image process module(JPDE) [Detection timing] when abnormalinterruption is detected after the operationhas been started

Turn OFF and then ON the power.Replace the main controller PCBif this occurs frequently.

E315- There is an error in image data. Check connection with DDI-P

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0550 Device: timeout error [Location to bedetected] image process module (PRIP)[Detection timing] when there is nointerruption 2 min after the operation hasbeen started.

cable(DCON). Replace the maincontroller PCB.

E315-0551

There is an error in image data.Device: abnormal termination error [Locationto be detected] image process module(PRIP) [Detection timing] when abnormalinterruption is detected after the operationhas been started.

Check connection with DDI-Pcable(DCON). Replace the maincontroller PCB.

E315-0560

There is an error in image data.Device: timeout error [Location to bedetected] image process module (PRIO)[Detection timing] when there is no

interruption 2 min after the operation hasbeen started.

Check connection with DDI-Pcable(DCON). Replace the maincontroller PCB.

E315-0561

There is an error in image data.Device: abnormal termination error [Locationto be detected] image process module(PRIO) [Detection timing] when abnormalinterruption is detected after the operationhas been started.

Check connection with DDI-Pcable(DCON). Replace the maincontroller PCB.

E400-

0001

Fault in communication with the ADF driverPCB

The checksum values of data from the ADFdriver PCB are inconsistent 14 timesconsecutively.

Check connection of ADF latticecable (cleaning of connecting

point). Replace ADF driver PCB.Replace the reader controllerPCB.

E400-0002

The statuses of data from the ADF driverPCB are inconsistent 14 timesconsecutively.

Check connection of ADF latticecable (cleaning of connectingpoint). Replace ADF driver PCB.Replace the reader controllerPCB.

E400-

0003

SCI serial communication error interrupt is

detected 14 times consecutively.

Check connection of ADF latticecable (cleaning of connectingpoint). Replace ADF driver PCB.Replace the reader controllerPCB.

E413-0001

The level of the pressure HP sensor doesnot change in a specified period of time.When the pressure motor is activated, thelevel of the pressure HP sensor does notchange in a specified period of time with the

Replace the pressure motor.Replace the pressure HP sensor.

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lead roller opened.

E413-0002

The level of the pressure HP sensor doesnot change in a specified period of time.When the pressure motor is activated, thelevel of the pressure HP sensor does notchange in a specified period of time with thelead roller closed.

Replace the pressure motor.Replace the pressure HP sensor.

E490-0001

The ADF installed is not supported.Error with an incorrect ADF model

The ADF installed is notsupported. Replace the DCcontroller PCB.

E500-0001

fault in communication with the finisher(common among all finishers)

Replace the finisher controllerPCB. Replace the DC controllerPCB.

E503-

0002

fault in communication

fault in communication between finisher andsaddle unit

Replace the finisher controller

PCB. Replace the saddlecontroller PCB. Check the cable.

Code Description Remedy

E503-0003

with the finisher (External finisher)fault in communication between finisherand punch unit

Replace the finisher controller PCB.Replace the punch drive PCB. Checkthe cable.

E505-0001

fault in the backup memory of the

finisher (common among all finishers)fault in the data stored in backupmemory

Turn off the main power. Check thewiring of the DC controller PCB and

the finisher controller, and check thefuse of the 24-V power supply.Thereafter, turn the main power backon.

E505-0002

fault in the EEPROM data of the punchunit

Replace the punch driver PCB.Replace the finisher controller PCB.

E514-0001

fault in stack delivery motor (Finisher-S1)When the stack retaining spacer isreturned to home position, the belt

escape home position sensor does notgo on within 1.5 sec.

Replace the finisher controller PCB.Replace the stack delivery motor.Check the stack delivery drive

mechanism.

E514-0001

fault in trailing edge assist motor(External finisher)The home position sensor does not gooff even when the trailing edge assistmotor has rotated for a specific period of

Replace the finisher control PCB.Replace the trailing edge assist motor

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time.

E514-0002

fault in stack delivery motor (Finisher-S1)When the stack retaining spacer isshifted from home position, the beltescape home position sensor does notgo off within 1.5 sec.

Replace the finisher controller PCB.Replace the stack delivery motor.Check the stack delivery drivemechanism.

E514-0002

fault in trailing edge assist motor(External finisher)The home position sensor does not goon even after the trailing edge assistmotor has rotated for a specific period oftime.

Replace the finisher control PCB.Replace the trailing edge assist motor

E519-0001

Gear change motor error (Externalfinisher)

The home position sensor does not gooff even when the gear change motorhas rotated for a specific period of time.

Replace the finisher controller PCB.

Replace the gear change motor.Check the gear change mechanism.

E519-0002

Gear change motor error (Externalfinisher)The home position sensor does not goon even when the gear change motorhas rotated for a specific period of time.

Replace the finisher controller PCB.Replace the gear change motor.Check the gear change mechanism.

E520-0001

The offset motor or the finisher controllerPCB is faulty. The offset home position

sensor is faulty (Finisher-S1).While the offset motor is in operation,drive was applied for 1000 msec formovement toward the home positionsensor; however, the offset homeposition sensor does not go on.

Replace the offset motor. Replace theoffset home position sensor. Replacethe finisher controller PCB.

E520-0002

The offset motor or the finisher controllerPCB is faulty. The offset home positionsensor is faulty (Finisher-S1).While the offset motor is in operation,drive was applied for 1000 msec formovement away from the home positionsensor; however, the offset homeposition sensor does not go off.

Replace the offset motor. Replace theoffset home position sensor. Replace

the finisher controller PCB.

E530-0001

Front alignment error (External finisher)The home position sensor does not gooff even when the front alignment motorhas been rotated for a specific period of

Replace the finisher controller PCB.Replace the front alignment motor.Check the front aligning plate drivemechanism. Check the front

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time. alignment home position sensor.

E530-0002

Front alignment error (External finisher)The home position sensor does not goon even when the front alignment motorhas been rotated for a specific period oftime.

Replace the finisher controller PCB.Replace the front alignment motor.Check the front aligning plate drivemechanism. Check the frontalignment home position sensor.

E530-8001

Rear alignment error (Finisher-S1)The home position sensor does not goon within 2000 msec after the start ofoperation when the rear aligning plate isshifted to home position.

Replace the finisher controlled PCB.Replace the rear alignment motor.Check the rear aligning plate drivemechanism. Check the rear alignmenthome position sensor.

E530-8002

Rear alignment error (Finisher-S1)The home position sensor does not gooff within 1000 msec after the start ofoperation when the rear aligning plate is

shifted from home position.

Replace the finisher controlled PCB.Replace the rear alignment motor.Check the rear aligning plate drivemechanism. Check the rear alignment

home position sensor.

Code Description Remedy

E531-0001

Stapler error (External finisher)The home position sensor does notgo off even when the stapler motorhas rotated for a specific period oftime.

Replace the finisher controller PCB.Replace the stapler. Check the harness.

E531-0002

Stapler error (External finisher)The home position sensor does notgo on even when the stapler motorhas rotated for a specific period oftime.

Replace the finisher controller PCB.Replace the stapler. Check the harness.

E531-8001

Stapler error (Finisher-S1) At time of staple jam recovery, thehome position sensor does not go onwith 500 msec after the start ofreverse rotation of the stapler motor.

Replace the finisher controller PCB.Replace the stapler. Check the harness.

E531-8002

Stapler error (Finisher-S1)The home position sensor does notgo off within 500 msec after thestapler motor has been started.

Replace the finisher controller PCB.Replace the stapler. Check the harness.

E532-0001

Stapler shift error (External finisher)The home position sensor does notgo off even after the stapler shiftmotor has rotated for a specific

Replace the finisher controller PCB.Replace the swing cam motor. Check theswing cam home position sensor. Checkthe harness.

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period of time.

E532-0002

Stapler shift error (External finisher)The home position sensor does notgo on even when the stapler shiftmotor has rotated for a specificperiod of time.

Replace the finisher controller PCB.Replace the swing cam motor. Check theswing cam home position sensor. Check

the harness.

E532-8001

Stapler shift error (Finisher-S1)The stapler slide home positionsensor does not go on within 11 secwhen the stapler is shifted to homeposition.

Replace the finisher controller PCB.Replace the stapler shift motor. Checkthe stapler shift home position sensor.Check the harness.

E532-8002

Stapler shift error (Finisher-S1)The stapler slide home positionsensor does not go off within 1.0 secwhen the stapler is shifted from

home position.

Replace the finisher controller PCB.Replace the stapler shift motor. Checkthe stapler shift home position sensor.

Check the harness.

E535-0001

Swing cam error (Finisher-S1)The home position sensor does notgo off within 1000 msec after thestart of operation when the swingarm is shifted from home position.

Replace the finisher controller PCB.Replace the swing cam motor. Check theswing cam home position sensor. Checkthe harness

E535-0001

Swing cam error (External finisher)The home position sensor does notgo off even when the swing motorhas rotated for a specific period of

time.

Replace the finisher controller PCB.Replace the swing cam motor. Check theswing cam home position sensor. Checkthe harness.

E535-0002

Swing cam error (Finisher-S1)The home position sensor does notgo off within 1.0 sec when the stackdelivery roller swing arm is movedfrom home position.

Replace the finisher controller PCB.Replace the swing cam motor. Check theswing cam home position sensor. Checkthe harness

E535-0002

Swing cam error (External finisher)The home position sensor does notgo on even when the swing motorhas rotated for a specific period of

time.

Replace the finisher controller PCB.Replace the swing cam motor. Check theswing cam home position sensor. Checkthe harness.

E537-0001

Rear alignment error (Externalfinisher)The home position sensor does notgo on within 2000 msec after thestart of operation when the readaligning plate is moved to home

Replace the finisher controller PCB.Replace the rear alignment motor. Checkthe rear aligning plate drive mechanism.Check the rear alignment home positionsensor

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position.

E537-

0002

Rear alignment error (Externalfinisher)The home position sensor does notgo off within 1000 msec after thestart of operation when the rearaligning plate is moved form homeposition.

Replace the finisher controller PCB.Replace the rear alignment motor. Checkthe rear aligning plate drive mechanism.Check the rear alignment home positionsensor

E537-8001

Front alignment error (Finisher-S1)The home position sensor does notgo on within 2.0 sec when the frontaligning plate is moved to homeposition.

Replace the finisher controller PCB.Replace the front alignment motor. Checkthe front aligning plate drive mechanism.Check the front alignment home positionsensor.

Code Description Remedy

E537-8002

Front alignment error (Finisher-S1)The home position sensor dosnot go off within 1.0 sec whenthe front aligning plate is shiftedfrom home position.

Replace the finisher controller PCB. Replacethe front alignment motor. Check the frontaligning plate drive mechanism. Check thefront alignment home position sensor.

E540-0002

Upper tray ascent/descentmotor error (External finisher)Upper tray ascent/descent

motor clock error

Replace the No. 1 tray shift motor. Replace thefinisher controller PCB. Check the tray

ascent/descent mechanism.

E540-0003

 Area errorReplace the No. 1 tray area sensor PCB.Replace the finisher controller PCB.

E540-0004

Safety switch activationCheck the No. 1 tray closed detecting switch.Replace the finisher controller PCB.

E540-8002

Stack tray motor error(FinisherS1)The operation to detect thepaper surface of the stack traydoes not end within 1.0 sec.

Replace the finisher controller PCB. Replacethe tray ascent/descent motor. Check the stacktray drive mechanism. Check the papersurface sensor.

E540-8003

Stack tray motor error(FinisherS1)

 An abnormal combination ofsensor states has beendetected.

Replace the finisher controller PCB. Check thestack tray upper limit sensor. Check the stacktray lower limit sensor. Check the stack trayupper paper surface sensor. Check the stacktray lower paper surface sensor.

E542- Lower tray ascent/descent Replace the No. 2 tray shift motor. Replace the

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0002 motor error (External finisher)Lower tray ascent/descentmotor clock error

finisher controller PCB. Check the trayascent/descent mechanism

E542-

0003

Lower tray ascent/descentmotor error (External finisher)

 Area error

Replace the No. 2 tray shift area sensor PCB.

Replace the finisher controller PCB.

E577-8001

Paddle error (Finisher-S1)The paddle home positionsensor does not go on within1.5 sec when the paddle isshifted to home position.

Check the paddle motor. Check the paddlehome position sensor. Replace the finishercontroller PCB

E577-8002

The paddle home positionsensor does not go off within1.0 sec when the paddle ismoved to home position.

Check the paddle motor. Check the paddlehome position sensor. Replace the finishercontroller PCB

E584-0001

Shutter unit error (Externalfinisher)The shutter open sensor doesnot go off (i.e., the shutter doesnot close).

Check the stack edging motor. Check theopen/close clutch. Check the shutter homeposition sensor. Replace the finisher controllerPCB.

E584-0002

Shutter unit error (Externalfinisher)The shutter open sensor doesnot go on (i.e., the shutter doesnot open).

Check the stack edging motor. Check theopen/close clutch. Check the shutter homeposition sensor. Replace the finisher controllerPCB.

E590-0001

Punch motor errorThe punching home position isnot detected even when thepuncher motor has been drivenfor 20 msec.

Check the punch motor. Check the punchmotor clock sensor. Check the punch driverPCB. Replace the finisher controller PCB.

E590-0002

Punch motor errorThe punch home positionsensor is not defected evenafter the motor has stopped attime of punch motor initial

operation.

Check the punch motor. Check the punchmotor clock sensor. Check the punch driverPCB. Replace the finisher controller PCB.

E591-0001

Punch dust sensor errorError in light-receiving voltagewhile light is emitted

Check the waste paper case full sensor. Checkthe punch driver PCB. Replace the finishercontroller PCB.

Code Description Remedy

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E591-0002

Punch dust sensor errorError in light-receiving voltage while lightis not emitted

Check the waste paper case fullsensor. Check the punch driver PCB.Replace the finisher controller PCB.

E592-0001

Paper trailing edge sensor/ horizontalsensor errorError in light-receiving voltage when lightis emitted (trailing edge sensor)

Check the paper trailing edge sensor.Check the horizontal registrationsensor. Check the punch driver PCB.Replace the finisher controller PCB.

E592-0002

paper trailing edge sensor/ registrationsensor errorError in light-receiving voltage when lightis not emitted (trailing edge sensor)

Check the paper trailing edge sensor.Check the horizontal registrationsensor. Check the punch drive PCB.Replace the finisher controller PCB.

E592-0003

paper trailing edge sensor/ registrationsensor errorError in light-receiving voltage when lightis emitted (horizontal registration sensor

1)

Check the paper trailing edge sensor.Check the horizontal registrationsensor. Check the punch driver PCB.

Replace the finisher controller PCB.

E592-0004

Paper trailing edge sensor/ registrationsensor errorError in light-receiving voltage when lightis not emitted (horizontal registrationsensor 1)

Check the paper trailing edge sensor.Check the horizontal registrationsensor. Check the punch driver PCB.Replace the finisher controller PCB.

E592-0005

Paper trailing edge sensor/ registrationsensor errorError in light-receiving voltage when lightis emitted (horizontal registration sensor

2)

Check the paper training edgesensor. Check the horizontalregistration sensor. Check the punchdriver PCB. Replace the finisher

controller PCB.

E592-0006

Paper trailing edge sensor/ registrationsensor errorError in light-receiving voltage when lightis not emitted (horizontal registrationsensor 2)

Check the paper training edgesensor. Check the horizontalregistration sensor. Check the punchdriver PCB. Replace the finishercontroller.

E592-0007

Paper trailing edge sensor/ registrationsensor errorError in light-receiving voltage when lightis emitted (horizontal registration sensor

3)

Check the paper trailing edge sensor.Check the horizontal registrationsensor. Check the punch driver PCB.Replace the finisher controller PCB.

E592-0008

Paper trailing edge sensor/ registrationsensor errorError in light-receiving voltage when lightis not emitted (horizontal registrationsensor 3)

Check the paper trailing edge sensor.Check the horizontal registrationsensor. Check the punch drive PCB.Replace the finisher controller PCB.

E592- Paper trailing edge sensor/ registration Check the paper trailing edge sensor.

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0009 sensor errorError in light-receiving voltage when lightis not emitted (horizontal registrationsensor 4)

Check the horizontal registrationsensor. Check the punch driver PCB.Replace the finisher controller PCB.

E592-000A

Paper trailing edge sensor/ registrationsensor errorError in light-receiving voltage when lightis not emitted (horizontal registrationsensor 4)

Check the paper trailing edge sensor.Check the horizontal registrationsensor. Check the punch drive PCB.Replace the finisher controller PCB.

E593-0001

Punch shift motor errorThe light-receiving voltage home positionsensor does not go off when light isemitted.

Check the horizontal registrationmotor. Check the horizontalregistration home position sensor.Check the punch driver PCB.Replace the finisher controller PCB.Check the punch shift mechanism.

E593-0002

Punch shift motor errorThe light-receiving voltage home positionsensor does not go on when light is notemitted.

Check the horizontal registrationmotor. Check the horizontalregistration home position sensor.Check the punch driver PCB.Replace the finisher controller PCB.Check the punch shift mechanism.

E5F0-0001

Saddle paper positioning plate errorThe paper positioning plate homeposition sensor does to go on when thepaper positioning motor has been driven

for 1.33 sec. Paper positioning platemotor (M4S)/paper positioning platehome position sensor (P17S)

Check the paper positioning platemotor. Check the paper positioningplate home position sensor. Replacethe finisher controller PCB. Check the

paper positioning plate drivemechanism

E5F0-0002

Saddle paper positioning plate errorThe paper positioning plate homeposition sensor doest not go off when thepaper positioning plate motor has beendriven for 1 sec. Paper positioning platemotor (M4S)/paper positioning platehome position sensor (P17S)

Check the paper positioning platemotor. Check the paper positioningplate home position sensor. Replacethe finisher controller PCB. Check thepaper positioning plate drivemechanism

Code Description Remedy

E5F1-0001

Saddle paper folding errorThe number of detection pulses of the paperfolding motor clock sensor has droppedbelow a specific value. Paper folding motor(M2S)/paper folding motor clock sensor

Check the paper folding motor.Check the paper folding motorclock sensor. Replace the finishercontroller PCB. Check the paperfolding plate drive mechanism.

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(P14S)

E5F1-0002

Saddle paper folding errorThe state of the paper folding home positionsensor doest not change when the paperfolding motor has been driven for 3 sec.Paper folding motor (M2S)/paper foldingmotor clock sensor (P14S)

Check the paper folding motor.Check the paper folding motorclock sensor. Replace the finisher

controller PCB. Check the paperfolding plate drive mechanism.

E5F2-0001

Saddle guide errorThe guide home position sensor does not goon when the guide motor has been driven for0.455 sec. Guide motor (M3S)/guide homeposition sensor (PI13S)

Check the guide motor. Check theguide home position sensor.Replace the finisher controllerPCB. Check the guide drivemechanism.

E5F2-

0002

Saddle guide errorThe guide home position sensor does not gooff when the guide motor has been driven for

1 sec. Guide motor (M3S)/guide homeposition sensor (PI13S)

Check the guide motor. Check theguide home position sensor.Replace the finisher controller

PCB. Check the guide drivemechanism.

E5F3-0001

Saddle alignment errorThe aligning plate home position sensordoes not go on when the alignment motorhas been driven for 0.5 sec. (at time ofinitialization, 1.67 sec.) Alignment motor(M5S)/aligning plate home position sensor(PI5S)

Check the alignment motor.Check the alignment homeposition sensor. Check thealigning plate drive mechanism.Replace the finisher controllerPCB.

E5F3-0002

Saddle alignment error

The aligning plate home position sensordoes not go off when the alignment motorhas been driven for 1 sec. Alignment motor(M5S)/aligning plate home position sensor(PI5S)

Check the alignment motor.

Check the alignment homeposition sensor. Check thealigning plate drive mechanism.Replace the finisher controllerPCB.

E5F4-0001

Saddle rear stapling errorThe stitching home position sensor does notgo on when the stitch motor (rear) has beenrotated in reverse for 0.5 sec or more. Stitchmotor (rear; M6S)/stitching home positionsensor (rear; MS5S)

Replace the stitcher (rear). Checkthe harness. Replace the finishercontroller PCB.

E5F4-0002

Saddle rear stapling errorThe stitching home position sensor does notgo off when the stitch motor (rear) has beenrotated in normal direction for 0.5 sec ormore. Stitch motor (rear; MS)/stitching homeposition sensor (rear; MS5S)

Replace the stitcher (rear). Checkthe harness. Replace the finishercontroller PCB.

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E5F5-0001

Saddle front stapling errorThe stitching home position sensor does notgo on when the stitch motor (front) has beenrotated in reverse for 0.5 sec or more. Stitchmotor (front; M7S)/stitching home position

sensor (front; MS7S)

Replace the stitcher (front). Checkthe harness. Replace the finishercontroller PCB.

E5F5-0002

Saddle front stapling errorThe stitching home position sensor does notgo off when the switch motor (front) hasbeen rotated in normal direction for 0.5 secor more. Stitch motor (front; M7S)/stitchinghome position sensor (front; MS7S)

Replace the stitcher (front). Checkthe harness. Replace the finishercontroller PCB.

E5F6-

0001

Saddle butting errorThe paper butting plate home positionsensor does not go on when the paper

butting plate motor has been driven for 0.3sec. Paper butting plate motor (M8S)/paperbutting plate home position sensor (PI14S)

Check the paper butting platemotor. Check the paper buttingplate home position sensor.

Replace the finisher controllerPCB.

E5F6-0002

Saddle butting errorThe paper butting plate home positionsensor does not go off when the paperbutting plate motor has been driven for 80msec or more. Paper butting plate motor(M8S)/paper butting plate home positionsensor (PI14S)

Check the paper butting platemotor. Check the paper buttingplate home position sensor.Replace the finisher controllerPCB.

E5F6-0003

Saddle butting errorThe number of detection pulses of the paperbutting plate motor has dropped below aspecific value. paper butting plate motor(M8S)/paper butting plate motor clocksensor (PI1S)

Check the paper butting platemotor. Check the paper buttingplate motor clock sensor. Replacethe finisher controller PCB.

E5F6-0004

Saddle butting errorThe paper butting plate leading edge sensordoes not go off when the paper butting platemotor has been driven for 80 msec. Paperbutting plate motor (M8S)/paper butting plate

leading edge sensor (PI15S)

Check the paper butting platemotor. Check the paper buttingplate leading edge sensor.Replace the finisher controllerPCB.

E5F6-0005

Saddle butting errorThe paper butting plate leading edge sensordoes not go on when the paper butting platemotor has been driven for 0.3 sec. Paperbutting plate more (M8S)/paper butting plateleading edge sensor (PI15S)

Check the paper butting platemotor. Check the paper buttingplate leading edge sensor.Replace the finisher controllerPCB.

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Code Description Remedy

E5F8-0001

Saddle connector errorThe connector of the paper butting plate homeposition sensor has been identified as beingdisconnected. Connector of guide homeposition sensor (PI13S)

Connect the connector of the

guide home position sensor.Check the harness. Replacethe finisher controller PCB.

E5F8-0002

Saddle connector errorThe connector of the paper butting plate homeposition sensor has been identified as beingdisconnected. Connector of paper butting platehome position sensor (PI14S)

Connect the connector of thepaper butting plate homeposition sensor. Check theharness. Replace the finishercontroller PCB.

E5F8-0003

Saddle connector errorThe connector of the paper butting plate

leading edge sensor has been identified asbeing disconnected. Connector of paper buttingplate leading edge sensor (PI15S)

Connect the connector of thepaper butting plate leading

edge sensor. Check theharness. Replace the finishercontroller PCB.

E5F9-0001

Saddle switch errorThe inlet cover switch has been identified asbeing open for 1 sec or more after the start ofprinting or the start of initial rotation with thefollowing sensors identifying their respectivecovers as being closed: -inlet cover sensor(PI9S) -nt cover open/closed sensor (PI2S) -

delivery cover sensor (PI3S) Or, the front overswitch (MS2S) or the delivery cover switch(MS3S) is open. Inlet cover switch(MS1S)/front cover switch (MS2S)/deliverycover switch (MS3S)

Check the inlet cover switch.Check the inlet cover sensor.Check the front cover open/closed sensor. Check the

delivery cover sensor. Replacethe finisher controller PCB.

E5F9-0002

Saddle switch errorThe front cover switch has been identified asbeing open from the start of printing or the startof initial rotation with the following sensorsidentifying their respective covers as beingclosed. -inlet cover sensor (PI9S) -front cover

open/closed sensor (PI2S) -delivery coversensor (PI3S) -front cover switch(MS2S)/delivery cover switch (MS3S)

Check the front cover switch.Check the inlet cover sensor.Check the front cover open/closed sensor. Check the

delivery cover sensor. Replacethe finisher controller PCB.

E5F9-0003

Saddle switch errorThe delivery cover switch has been identifiedas being open after the start of printing or thestart of initial rotation of the host machine with

Check the delivery coverswitch. Check the inlet coversensor. Check the inlet coversensor. Check the front cover

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the following sensors identifying theirrespective covers as being closed: -inlet coversensor (PI9S) -front cover open/closed sensor(PI2S) -delivery cover sensor (PI3S) - deliverycover switch (MS3S)

open/closed sensor. Check thedelivery cover sensor. Replacethe finisher controller PCB.

E602-0001

There is an error on the hard disk.[Cause] An HDD detection error has occurred.The HDD cannot be detected. The HDD doesnot become ready. The HDD returns an error.[Detection] while boot ROM is in sessionBARSAC startup, mounting (usrIde) [Timing ofDetection] once at startup

E602-

0002

There is an error on the hard disk.[Cause] There is no startup file. The programfor the main CPU does not exist on the HDD or

in BOOTDEV/BOOT, and so on. [Detection]while boot ROM is in use at time of system fileloading (usrIde) [Timing of Detection] once atstartup

E602-0003

There is an error on the hard disk.[Cause] An HD write abort error has occurred.The sectors for BOOTDEV on the HD cannotbe read. [Detection] BARSAC (all; at time ofbootable startup) [Timing of Detection] once atstartup

E602-0006

There is an error on the hard disk.[Cause] A subbootable that matches the PDLtype does not exit in BOOTDEV/BOOT.[Detection] during loading of sub boot inoclibroot [Timing of Detection] once at bootablestartup

E602-0007

There is an error on the hard disk.[Cause] An ICC profile that matches the PDLtype does not exist in BOOTDEV/PDL.[Detection] beginning of oclibroot; judgmentbased on functions of PDL team that are called

in [Timing of Detection] once at bootablestartup

E602-01XX

There is an error on the hard disk./DOSDEV is faulty

E602-02XX

There is an error on the hard disk./FSTDEV is faulty.

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E602-03XX

There is an error on the hard disk./DOSDEV2 is faulty.

E602-04XX

There is an error on the hard disk./FSTPDEV is faulty.

Code Description Remedy

E602-05XX

There is an error on the hard disk./DOSDEV3 is faulty.

E602-06XX

There is an error on the hard disk./PDLDEV is faulty.

E602-07XX

There is an error on the hard disk./DOSDEV4 is faulty.

E602-08XX There is an error on the hard disk.

/BOOTDEV is faulty.

E602-09XX

There is an error on the hard disk./DOSDEV5 is faulty.

E602-FFXX

There is an error on the hard disk.There is an error in a partition that cannot beidentified.

E604-0000

The image memory is faulty or is inadequate.The memory size does not match the model.

Increase the memory.

E609-0008

There is an error on the HDD. At startup, the HDD fails to reach a specifictemperature level within a specific period oftime.

Replace the hard disk. Replacethe DC controller PCB.

E609-0009

There is an error on the HDD. At time of sleep recovery, the temperaturefails to reach a specific level.

Replace the hard disk. Replacethe DC controller PCB.

E610 The HDD coding key is faulty.

E677-0001

Failure in PS Printer Kit-AA1Failure in exhaust fan of PS Printer Kit-AA1

- Check connection of theexhaust fan connector - Replace

the exhaust fan

E677-0003

Failure in PS Printer Kit-AA1 Abnormal detection with configuration checkwhen PS Printer Kit-AA1 is started

- Check cable connection -Reinstall system of PS PrinterKit-AA1

E677-0004

Failure in PS Printer Kit-AA1Failure in CPU cooling fan of PS Printer Kit-

 AA1

- Check connection of theconnector for cooling CPU -Replace CPU cooling fan

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E677-0010

Failure in PS Printer Kit-AA1In the case that other type of controller isconnected

- Check connection of controllerthat supports this machine

E677-0080

Failure in PS Printer Kit-AA1Communication error between PS Printer Kit-

 AA1 and the main controller of the hostmachine after PS Printer Kit-AA1 is started

- After checking connection, turn

ON the power again. - Reinstallsystem of PS Printer Kit-AA1.

Code Description Remedy

E710-0001

There is an error in theinitialization of the IPC.The machine fails to becomeready 3 sec or less after theIPC chip startup

Check the cable.

E711-0001

There is an error in the IPCcommunication.The occurrence of an errorhas been recorded in theerror register of the IPC chip4 times or more within 1.5sec.

Check the cable.

E713-0000

There is an error in thecommunication with thefinisher or 3 Way Unit-A1.

The communication with thefinisher does not resumewithin 5 sec after it has beendisrupted.

Check the cable. Replace the DC controller PCB.Replace the finisher controller PCB.

E716-0000

There is an error in thecommunication with thepedestal.

 After the presence of apedestal has been detected,the communication fails to be

normal for 5 sec.

Check the cable. Replace the DC controller PCB.Replace the pedestal drive PCB.

E716-0010

There is an error in thecommunication with thepedestal.When the communicationwith the 3 Way Unit-A1 isfaulty after detecting theconnection with the finisher.

Install the 3 Way Unit-A1. Replace the DCcontroller PCB after checking the cable

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E717-0001

There is an error in thecommunication with the NEcontroller.The NE controller is notconnected at power on,

although it was connectedbefore the power was turnedoff because of an error.

Check the cable; thereafter, reset the condition inservice mode:COPIER>FUNCTION>CLEAR>ERR.

E717-0002

There is an error in thecommunication with the NEcontroller.

 An IPC error has occurredwhile the NE controller is inoperation. There is an opencircuit for the IPC. An errorhas occurred, and the IPC

communication remainsdisabled.

Check the cable; thereafter, reset the condition inservice mode:COPIER>FUNCTION>CLEAR>ERR.

E719-0001

There is a coin vendor error.The coin vendor is notconnected when the power isturned on, although it wasconnected before the powerwas turned off because of anerror.

Check the cable; thereafter, reset the condition inservice mode:COPIER>FUNCTION>CLEAR>ERR.

E719-0002

There is a coin vendor error.

While the coin vendor is inoperation, an IPC error hasoccurred, IPC has developedan open circuit, or an errorpreventing recovery of IPCcommunication has occurred.

 An open circuit has beendetected in the line for thepickup/delivery signal. Anillegal signal has beendetected.

Check the cable; thereafter, reset the condition inservice mode:COPIER>FUNCTION>CLEAR>ERR.

E719-0003

There is a coin vendor error.While the unit price is beingchecked at startup, an erroroccurs in the communicationwith the coin vendor.

Check the cable; thereafter, reset the condition inservice mode:COPIER>FUNCTION>CLEAR>ERR.

E719-0011

There is a coin vendor error. An error has occurred at new

Check the cable; thereafter, reset the condition inservice mode:

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card reader startup. The newcard reader is not connectedwhen the power is turned off,although it was connectedwhen the power was turned

off.

COPIER>FUNCTION>CLEAR>ERR.

E719-0012

There is a coin vendor error. An IPC error has occurred atnew card reader startup.There is an IPC open circuit.

 An error has occurred thatprevents recovery of IPCcommunication.

Check the cable; thereafter, reset the condition inservice mode:COPIER>FUNCTION>CLEAR>ERR.

E719-0031

There is a coin vendor error.

Error in communication atcard reader (serial) startupCommunication with the cardreader cannot be started atstartup.

1. Check the connection of the cable for the cardreader (connector disconnected, cable cut);

thereafter, reset the condition in service mode:COPIER > FUNCTION > CLEAR > ERR. 2.Execute the following items in service mode afterremoving the card reader, and then install thecard reader again. - COPIER > FUNCTION >CLEAR > CARD - COPIER > FUNCTION >CLEAR > ERR

E719-

0032

There is a coin vendor error.Error in communication aftercard reader (serial) startupCommunication with the card

reader is available at startup,and then becomesunavailable.

Check the connection of the cable for the cardreader (connector disconnected, cable cut);

thereafter, reset the condition in service mode:COPIER > FUNCTION > CLEAR > ERR.

E730-1001

There is a PDL softwareerror.

 An initialization error hasoccurred.

1. Execute PDL resetting. 2. Turn on the poweronce again.

Code Description Remedy

E730-100A

There is a PDL software error. An error that may be critical to the system(e.g., failed initialization) has occurred.

1. Execute PDL resetting. 2. Turn onthe power once again.

E730-9004

There is a PDL software error.There is an error in the communication(PAI) with an external controller.

1. Turn on the power once main. 2.Check the connection of the open I/Fboard and the cable. 3. Replace theboard for the external controller open

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I/F. 4. Replace the main board.

E730-9005

There is a PDL software error.There is a fault in the connector of thevide cable to the external controller.

1. Turn on the power once main. 2.Check the connection of the open I/Fboard and the cable. 3. Replace theboard for the external controller openI/F. 4. Replace the main board.

E730- A006

There is a PDL software error.The PDL board does not respond. Asubbootable is faulty or absent.

1. Execute PDL resetting. 2. Turn onthe power once again. 3. Check theconnection of the SURF board. 4.Re-install the firmware. 5. Replacethe main board.

E730- A007

There is a PDL software error.There is a mismatch between the controlsoftware of the machine and the PDLcontrol software in regard to version.

1. Execute PDL resetting. 2. Turn onthe power once again. 3. Executesystem formatting (all), and reinstallthe system.

E730-B013

There is a PDL software error.There is corruption in the font data.

1. Turn on the power once again. 2.Re-install the software. 3. Executesystem formatting (all), and reinstallthe system.

E732-0001

There is an error in the communicationwith the scannerThere is a DDI-S communication error.

1. Check the connector used toconnect the scanner. 2. Check thepower supply of the scanner (to see ifinitialization takes place at startup).3. Replace the reader controller,scanner board, or main board as

necessary.

E732-0010

There is an error in the communicationwith the scannerFault in detection of DDI-S Vsync signal

1. Check the connector used toconnect the scanner. 2. Check thepower supply of the scanner (to see ifinitialization takes place at startup).3. Replace the reader controller,scanner board, or main board asnecessary.

E732-9999

There is an error in the communicationwith the scanner

 A scanner is first detected from theprinter model. (Not an error code but onlythe message 'Turn the main power switchOFF&ON again' is displayed on the usersscreen. The error is recorded in servicemode > DISPLAY > ERR

Turn the main power switch off/on

E733- There is an error in the communication 1. Check the connector used to

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0000 with the printer At startup, communication with the printerfails

connect to the printer. 2. Check thepower supply of the printer (to see ifinitialization takes place at startup).3. Replace the DC controller or themain board.

E733-0001

There is an error in the communicationwith the printerThere is a DDI-P communication error

1. Check the connection with theprinter. 2. Check the power supply ofthe printer (to see if initializationtakes place at startup). 3. Replacethe DC controller or the main board.

E733-0010

There is an error in the communicationwith the printerFault in detection of DDI-P Vsync signal

1. Check the connection with theprinter. 2. Check the power supply ofthe printer (to see if initializationtakes place at startup). 3. Replacethe DC controller or the main board.

E733-0020

There is an error in the communicationwith the printerError in DDI-P communication

2. Check the power supply of theprinter (to see if initialization takesplace at startup). 3. Replace the DCcontroller or the main board.

E733-0021

There is an error in the communicationwith the printerError in DDI-P communication

1. Check the connection with theprinter. 2. Check the power supply ofthe printer (to see if initializationtakes place at startup). 3. Replacethe DC controller or the main board.

E740-

0002

There is an error on the Ether board.

The MAC address is illegal.Replace the LAN card.

Code Description Remedy

E743-0000

There is an error in the DDIcommunication.

 An SCI error has occurred. Thereceived data is faulty. A receptiontimeout condition has occurred. AnSEQ timeout error has occurred.

Disconnect and then connect the flexiblecable used to connect the reader unit andthe printer unit. Replace the following asnecessary: flexible cable, readercontroller PCB, main controller PCB.

E744-0001

There is an error in the languagefile/boot ROM.The version of the language file onthe HDD and that of the bootable donot match.

Download a language file of the correctversion.

E744-0002

There is an error in the languagefile/boot ROM.

Download a language file of the correctversion.

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The size of the language file on theHDD is too large.

E744-

0003

There is an error in the languagefile/boot ROM.There is no language file on the HDDindicated by config.txt for aswitchover.

Download a language file of the correct

version.

E744-0004

There is an error in the languagefile/boot ROM.

 An attempt to switchover to alanguage on the HDD fails.

Download a language file of the correctversion.

E744-1000

There is an error in the languagefile/boot ROM.The boot ROM that is mounted is ofthe wrong type

Replace the boot ROM with one of themodel in question.

E744-2000

There is an error in the languagefile/boot ROM.The engine ID indicated by thesoftware ID is illegal.

Replace it with a software ID of thecorrect model.

E744-3xxx

There is an error in the languagefile/boot ROM.Disagreement between the installedmemory and the boot ROM

Confirm and correct the installed memoryand the boot ROM.

E745-0001

There is a fault on the TokenRingboard.

 An attempt at PCI initialization hasfailed.

1. Disconnect and then connect the

TokenRing board. 2. Replace theTokenRing board.

E745-0002

There is a fault on the TokenRingboard.The MAC address is faulty.

1. Replace the TokenRing board.

E745-0003

There is a fault on the TokenRingboard.There is an error in theacquisition/setting of boardinformation.

1. Replace the TokenRing board.

E745-0004

There is a fault on the TokenRingboard.There is a connection error.

1. Check the connection of the cable. 2.Replace the cable. 3. Check the powersource of the MAU. 4. Replace the MAU.5. Replace the TokenRing board.

E745-0005

There is a fault on the TokenRingboard.

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Other Errors

E746-0003

The accessories board is of thewrong type.

 At startup, a board for a differentmodel has been detected.

Replace the UFR board of the correcttype (model).

E748-2000

There is a mismatch betweencontroller board and SDRAM size.

 An error occurs when accessing thechip on the main controller PCB.

Replace the main controller PCB.

Code Description Remedy

E743-0000

There is an error in the DDIcommunication.

 An SCI error has occurred. Thereceived data is faulty. A receptiontimeout condition has occurred. AnSEQ timeout error has occurred.

Disconnect and then connect the flexiblecable used to connect the reader unit andthe printer unit. Replace the following asnecessary: flexible cable, readercontroller PCB, main controller PCB.

E744-0001

There is an error in the languagefile/boot ROM.The version of the language file onthe HDD and that of the bootable donot match.

Download a language file of the correctversion.

E744-0002

There is an error in the language

file/boot ROM.The size of the language file on theHDD is too large.

Download a language file of the correctversion.

E744-0003

There is an error in the languagefile/boot ROM.There is no language file on the HDDindicated by config.txt for aswitchover.

Download a language file of the correctversion.

E744-0004

There is an error in the languagefile/boot ROM.

 An attempt to switchover to alanguage on the HDD fails.

Download a language file of the correctversion.

E744-1000

There is an error in the languagefile/boot ROM.The boot ROM that is mounted is ofthe wrong type

Replace the boot ROM with one of themodel in question.

E744- There is an error in the language Replace it with a software ID of the

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2000 file/boot ROM.The engine ID indicated by thesoftware ID is illegal.

correct model.

E744-3xxx

There is an error in the languagefile/boot ROM.Disagreement between the installedmemory and the boot ROM

Confirm and correct the installed memoryand the boot ROM.

E745-0001

There is a fault on the TokenRingboard.

 An attempt at PCI initialization hasfailed.

1. Disconnect and then connect theTokenRing board. 2. Replace theTokenRing board.

E745-0002

There is a fault on the TokenRingboard.The MAC address is faulty.

1. Replace the TokenRing board.

E745-0003

There is a fault on the TokenRingboard.There is an error in theacquisition/setting of boardinformation.

1. Replace the TokenRing board.

E745-0004

There is a fault on the TokenRingboard.There is a connection error.

1. Check the connection of the cable. 2.Replace the cable. 3. Check the powersource of the MAU. 4. Replace the MAU.5. Replace the TokenRing board.

E745-

0005

There is a fault on the TokenRingboard.Other Errors

E746-0003

The accessories board is of thewrong type.

 At startup, a board for a differentmodel has been detected.

Replace the UFR board of the correcttype (model).

E748-2000

There is a mismatch betweencontroller board and SDRAM size.

 An error occurs when accessing thechip on the main controller PCB.

Replace the main controller PCB.