Canterbury Today issue 119

Issue 119 | June/July 2013

News | Initiatives | Interviews | Personalities | Success | Profiles | Finance | Property | Sustainability | Export | Transport | Retail | Solutions | ISSN 1174-9520RRThousands

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The science of marketing Creating a big bang in the marketplace

Motivation gamesGetting into gear before winter kicks in

Realising the grand planBob Parker on where we are and what lies ahead

Chips off the old blockThe Block New Zealand winners Ben and Libby Crawford build a new business from the ground up

All Gunn'sblazingWhitebait-TV's Janine Morrell-Gunn on relationships, corporate responsibility and changing the world

4 | June/July 2013 www.canterburytoday.co.nz

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HEAD OFFICE AUCKLAND OFFICEAcademyHouse47BBirminghamDriveMiddletonPOBox1879Christchurch

MANAGING DIRECTORGaryCollins

OPERATIONS MANAGERDiBarclay

ADMINISTRATIONKylieMoore ADMINMANAGER

KellyAllenJadeHaylettCindyBrewardPennyDuns

SALES & ADVERTISINGMirandaTelfer SALESEXECUTIVES

MelissaSinclairKentCaddickMogensPetersenJaneWatsonGrantWilliamsAnthonyPatricksonPeterBlackCliveGreenwood

NEWSROOMJonathonTaylor EDITOR

MelindaCollins CHIEFREPORTER

DavinaRichards JOURNALISTS

MarieSherryPhone: 039615050Fax: 0800555054Email: [email protected]

PRODUCTIONCarolineDuke PRODUCTIONMANAGER

CarolynneBrown PRODUCTIONCO-ORDINATOR

SarahBetman DESIGNERS

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Phone: 039615077

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KNOWLEDGE FOR GROWING BUSINESS SINCE 1985

Disclaimer: This publication is provided on the basis that A-Mark Publishing is not responsible for the results of any actions taken on the basis of information in these articles, nor for any error or omission from these articles and that the firm is not hereby engaged in rendering advice or services. A-Mark Publishing expressly disclaim all and any liability and responsibility to any person in respect of anything and of the consequences of anything done, or omitted to be done, by any such a person in reliance, whether wholly or partially upon the whole or any part of the contents of this publication. Advertising feature articles are classified as advertising content and as such, information contained in them is subject to the Advertising Standards Authority Codes of Practice. Contents Copyright 2012 by A-Mark Publishing (NZ) Ltd. All rights reserved. No article or advertisement may be reproduced without written permission.

ISSN 0113-8340 (Print) | ISSN 2230-6331 (Online)

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Canterbury Today Issue 119

Conditions of entry: One entry only per person and must be sent on the official entry form or as otherwise stated. Entry is free and open to all residents of New Zealand. All entrants must be over the age of 18, proof of identity and date of birth may be requested. Employees and their immediate families of Academy Publishing, the promoter and agencies associated with any promotion in this publication are ineligible to enter. Winner(s) will be notified by email/phone. The judges’ decision is final, no correspondence will be entered into. No responsibility is accepted for late, lost or misdirected mail. Prizes are not transferable or redeemable for cash. Academy Publishing, the promoter and agencies associated with any promotion in this publication shall not be liable for any loss or damage whatsoever suffered (including but not limited to direct or consequential loss) or personal injury suffered or sustained, during the course of prize winning travel or in connection with any other prizes won. Academy Publishing, the promoter and agencies associated with any promotion in this publication accept no responsibility for health, luggage, insurances, travel, personal expenses and transfers other than specified. Entries remain the property of Academy Publishing, the promoter and agencies associated with any promotion in this publication and cannot be returned. Academy Publishing, the promoter and agencies associated with any promotion in this publication reserves the right to photograph and publish winners. Entries may be used for further marketing purposes by Academy Publishing, the promoter and agencies associated with any promotion in this publication but are not made available to any third party.

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In this issue...Issue 119 June/July

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Reader rewards in this issue… RR

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Features

12 | Pinned it

TenwaystousePinteresttopromoteyourbusiness

14 | Motivation games

Howtogetyourselfandyourteammotivatedasthebattletopushthroughwinterbegins

16 | The science of marketing

Creatingabigbanginthemarketplace

18 | Business tip

Howtomakebetterdecisions

18 | Asked and answered

Reallife operationalbogglessolvedforyou

21 | Talking talent

AperformingartistwithhisownrecordlabelandjudgeonNewZealand’sGotTalent–isthereanystoppingJasonKerrison?

In Business

34 | Rebuilding Christchurch

Gettinghealthandsafetyconsciousattheworkplace

45 | Property and Construction

LandscapearchitectsH&SDesign,exteriorarchitectsArko,TakaheConstruction,LanyonandLeCompteConstruction,ChainReactionCycles,MCGFenceHire,LighthouseLighting,CequentProjectsandSmithandSonsAshburton

22 | Cover story

Whitebait-TV'sJanineMorrell-Gunnonrelationships,corporateresponsibilityandchangingtheworld

26 | Chips off the old block

TheBlockNewZealandwinnersBenandLibbyCrawfordbuildanewbusinessfromthegroundup

28 | Realising the grand plan

MayorBobParkeronjustwhatitwilltaketomakeChristchurchoneofthegreatestlittlecitiesintheworld

58 | Business Development

ApparelmasterChristchurch,NewYorkDeli,PegasusEngineeringandRobertsEngineering

68 | Travel and Tourism

ToituOtagoSettlersMuseumandtheRainforestRetreat

74 | Goods and Services

TechexpertsComputerTroubleshootersandsocialhubTheElmwoodClub

76 | Hospitality

ProcopeCoffeeHouse,TheDonutBoutique,TheWoolstonClub,Temp’sBar,CaféOlive,CaféTime,WoollastonEstates,WigramManor,Coriander’sRestaurant,TheStoreKekerengu,Speight’sAleHouse,MarlboroughVintnersHotelandBubblyGrapeWineTours

95 | Focus

SwitchLighting,GnomesAlpineSports,UnichemBrightonVillagePharmacyandRonaldMcDonaldHouse

102 | Agribusiness

CosteffectivevegepackingwithFreshVegetablePackersandFormbuildAAG

103 | Transport & Motoring

AirparkCanterbury’snewparkingoptionattheairport

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Viewpoints

6 | ManagementBusinessconsultantKevinVincenttalksabouttrainingsalesstaff

6 | LegalCatherineMuirfromMalley&CoLawyersdiscusseshowtrustscanprotectyourbusiness

7 | GovernanceCECCCEOPeterTownsendonhowcollaborationisthepathwaytotakey

7 | PoliticsLabourPartyleaderDavidShearertalksaboutthepromiseofprosperity

8 | StrategiesColinClappfromAccountableBusinessProgresssaysahealthyprofitdoesn’tguaranteeahealthyfuture

8 | HRJuliaHurrenfromLaneNeaveLawyersonusingstaffsecondment

9 | Sales

Salesspecialist RichardGeetellshowtogetsalespeoplepastcallreluctance

9 | Working LifeTimemanagementexpertRobynPearceonwhoyoushouldreallytalktoaboutyourofficedesign

10 | OnlineMyOfficedirectorSteveLowerytellshowthecloudcansimplifyandenhanceyouroperation

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Viewpoints | Management/Legal

Field sales coaching

Kevin Vincent is a director of business improvement consultants Vincent and Nugent Limited Visit www.vincentnugent.co.nz

How often do you ‘field sales’ coach your sales teams?

Salescoachingisanongoingprocessofanalysinganddiscussingtheperformanceofyoursalespeoplewiththegoalofimprovingaspectsthatneedstrengtheningandreinforcingthosethatareperformedwell.

Attheendofanycoachingdiscussion,salespeopleshouldhaveapositivefeelingaboutthemselvesandtheskillsthey’veperformedwell.Theyshouldalsobedeterminedtostrengthenanyskillsidentifiedasdevelopmentneeds.

Inorderforyoutoachievetheseresults,it’simportanttoreinforceskillsthatyoursalespeopleexecutewell,andgetthemtodiscussareaswhichcanbeimproved.

Twowaydiscussionsandideasharingbetweenyourselfandyoursalespeoplearecriticaltothecoachingprocess.

Fieldsalescoaching focusesondevelopingthespecificsellingskillsandknowledgeofyoursalespeople,suchassellingbenefits,handlingobjections,closing,productknowledgeandthelike.

Ideally,youneedtobewiththesalespersononthesalescalltoobserveskillsandbehaviours.

Effectivecoachingtakesplacebeforethesalescall.Thiswillhelp“setthestage”forthesituationthesalespersonfaces.

Itmeansgettingsalespeopletobriefyouonthebackground,orhistory,oftheaccountandtodefinetheirobjectivesforthecallorfortheaccount.

Italsomeansmakingcertainthesalespersonunderstandsyourexpectationsandobjectivesforhisorherdevelopment.

Butdon’tleaveitthere-coachingalsotakesplaceafterthecall.Thisistoanalysehowthesalespersonhandledthesalespresentation,oraparticularpartofthepresentation.

Thisanalysisafterthecallisoneofthemostimportanttimesincoaching.

Itrequiresthatthesalespersonbreakdownthekeypointsandhelpanalysehowthecallwent.

Thisanalysiswillprovidebothofyouwiththebasisforstrengtheningthesalesperson’sperformance.

Fieldsalescoachingisoneofthemostimportantactivitiesyouwillperformintermsofdevelopingyourpeopleandachievingsalesimprovement.

The benefits of field sales coaching are numerous:

• Itcanimprovetheperformanceofyoursalespeople

• Itmayhelpyoudiscovernewstrategiesforapproachingtheaccounts,whichyoucansharewithyourothersalespeople

• Itshowsthatyoucareaboutdevelopingyoursalespeopleandwanttohelpthemgrowprofessionally.Thiscanbeastrongmotivatorintheirjobperformance.Itallowsyoutodemonstrateyourexpertiseinthefield

• Itenhancesyourcredibility

•Mostimportantly,fieldcoachingisthemosteffectivewayofgeneratingpermanentimprovementsinperformance.

Itisimportanttodetermineprioritiesforhowyouwillspendyourcoachingtimeandwithwhichsalespeopleyouwillworkwiththemost.

Also,youwillneedtohandleyourroleinthecallwithskill.Youachievethisbymakingthesalespersonfeelateaseandbydirectingthecustomer’sattentiontothesalespersonasmuchaspossible.

Catherine Muir is a partner at Malley & Co Lawyers, specialising in trusts, commercial, property and relationship property law. Visit www.malley.co.nz.

How trusts support and protect your business

ThebusinessenvironmentinNewZealandhasbecomeprogressivelytougher.Changesinlegislationgoverninghealthandsafetyinworkplacesmeanmoreonerousdutiesandobligationsareplacedondirectorsofcompanies.Addincashflowrisk,increasedIRDactivityintheareaoftaxcomplianceandanincreaseinclaimsfordefectiveworkmanshipinthebuildingindustryandthiscoversjustsomeofthefactorsincreasingtheriskfacedbybusinessownerstoday.

How a trust can help

Manybusinessownersareturningtotrustsasawayofprotectingtheirpersonalandbusinessassetsfrombusinessrisk.Ifbusinessandpersonalassetsareinatrust,itislesslikelytheycanbeaccessedbyaclaimant.Thelevelofprotectiongainedwilldependonhowwelltheownershipoftheassetshasbeenstructured,howwellthetrustdeedhasbeendraftedandhowwellthetrustisadministered.

The importance of the trust deed and trust administration

Notalltrustdeedsarecreatedequal.Thedraftingofatrustdeedisnota“fillinthegaps”exercise.Everytrustdeedshouldbespecificallydraftedtoprovidefor:

•Theobjectivesofthepersonestablishingthetrust

•Anappropriateclassofpeopleintendedtobenefitfromthetrustassets

•Therisksthatthepersonestablishingthetrustisseekingtoprotectagainst

•Thetypeofassetsthatwillbeinthetrust.

Manytrustdeedsleavetoomuchcontrolwiththepersonwhoestablishedthetrust.Thismakesthetrustmorevulnerabletothirdpartyclaims.Careneedstobetakentoavoidthis.Theclassofbeneficiariesofthetrust(thepeoplewhocanbenefitfromthetrustcapitalandincome)shouldnotbetoobroad.Thisreducestheriskoftrustclaimsbybeneficiariesandclaimsbyformerspousesoffamilymembersifthemarriageofafamilymemberends.

Thetrustdeedshouldgivethetrusteespowertoretainassetstransferredtothetrustthatarenotauthorisedtrusteeinvestmentsandreleasethetrusteesfromtheirobligationtodiversifyinvestments.

Goodtrustadministrationisequallyimportant.Thereshouldbeanindependenttrusteeandthattrusteeshouldplayanactivepartindecisionmaking.Trusteedecisionsshouldberecordedinwrittenresolutions.Meetingsshouldoccurregularlytoconsidertheassetsinthetrust,howtheincomeandcapitalofthetrustshouldbeappliedandthecircumstancesofthebeneficiaries.

Poorlydraftedtrustdeedsandpoorlyadministeredtrustsaregivingrisetosuccessfulclaimsagainsttrustsandtrusteesbyrelationshippropertyandotherclaimants.

What to look for in your trust deed

•Thetrustshouldhaveatleastoneindependenttrustee

•Thepowertoappointandremovetrusteesshouldbeheldbysomeoneindependentofthetrust

•Theclassofbeneficiariesofthetrustshouldgenerallybenarrow,butthetrusteesshouldbeabletoaddmorebeneficiarieslaterifrequired

•Thetrustdeedshouldhavetwoclassesofbeneficiaries,discretionarybeneficiariesandfinalbeneficiaries

•Thebeneficiariesshouldbeabletobenefitfromtrustassetsinanumberofdifferentwayssothatincomeorcapitalcanbeappliedinawaythatisbestforthatperson

•ThetrusteesshouldhavepowertoholdassetsthatfalloutsidetrusteeinvestmentdutiesundertheTrusteeAct

•Thetrusteesshouldhavepowertovarytheprovisionsofthetrustdeed.

Importance of specialist advice

Trustlawisacomplexandrapidlychangingareaoflaw.Ifyouareconsideringestablishingatrust,seekadvicefromaspecialisttrustlawyertoensureyourassetstructuringandanytrustyousetupgivesyouthebestpossibleprotection.

Vincent Nugent offers a one day comprehensive “Field Sales Coaching” training workshop for sales managers throughout New Zealand. Please contact [email protected] for information on this course.

Can yousell?If so, wewant you!

Due to growth, the Academy Publishing Group is hunting for sales people.

We are looking for you if you are the life of the party, your cellphone bill is huge,

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www.canterburytoday.co.nz June/July 2013 | 7

Viewpoints | Governance/Politics

Collaborating our way to prosperity

In addition to his role as CEO at the Canterbury Employers Chamber of Commerce, Peter Townsend is the Collaborate Canterbury Spokesperson. Visit www.collaboratecanterbury.org.nz

AllaroundCanterbury,businessesareboomingastheChristchurchrebuildstartsrampingup.It’sbusy–busierthanit’sbeenforalongwhile.Aregionaleconomicgrowthrateof7.5percent,comparedwith2.4percentinAuckland,meansorderbooksarefullandprofitsarelookinghealthy.

Manybusinessownersarethinking,“ifthiscontinuesforafewyears,we’lldowell,andthengobacktobusinessasusual”.Somearealsothinking,“weneedtoprotectourpatchandkeepasmuchofthisnewbusinessforourselvesaswecan”.

Ihavenewsforyou-it’snotgoingtocontinuelikethis–it’sgoingtogetbusierthanyoucanimagine.Andwearenotgoingbacktobusinessasusual–wearegoingsomewherecompletelynew.Thepre-quakeregionaleconomyisgoneandthefuturelookstotallydifferent.

LikemostotherbusinessinCanterbury,yourbusinessdoesn’thavetheresourcestogoitalone.Ifyouwanttoprosperinthisnewenvironment,youwillhavetoactdifferently.

Justlookatthenumbers.Thisrebuildisgoingtobeworth$40billion.Between18,000and25,000housesaregoingtoberebuiltorrepaired.Thehousingrebuildisgoingtotakefiveto10years,theinfrastructurerebuildisgoingtotakeeightto10years,andtheCBDrebuildisgoingtotakeupto20years.

Wearetalkingaboutaquantumincreaseonwhat’shappenedtodate.WeareabouttoembarkonthebiggesteconomicdevelopmentprogrammeNewZealandhaseverseen.Wearegoingtoneedalltheresourceswecanget–wewillneedtherestofNewZealandtohelpus.

Overthenexttwodecades,whetherwelikeitornot,resourceswillbepulledinfromoutsideCanterbury.Tomaximisetheopportunitiesforyourbusiness,youneedtomakesurethoseresourcesareworkingwithyou,notagainstyou.

OnlybycollaboratingwithotherbusinessesacrossNewZealandcanyoudothat.

Therearesomefantasticexamplesofcollaborationhappeningalready.APicton

companythat’smakingsteelframesforaChristchurchcompany,aNelsonarchitectdesigningsixhousesforaChristchurcharchitecturalpractice,anAucklandlawfirmthat’scontractedtohandleresourceconsentsforaChristchurchlawfirm.

Andeveryweek,asItalktobusinessesinChristchurchandaroundNewZealand,Iseenewexamplesofcollaborativepartnershipsthatarereapingthebenefitsoftherebuild.

Thesebusinessesarenot‘stealing’workfromtheirChristchurchpartners.Theyareprovidingtheresourcestheirpartnersneedtohandletheworkthat’scomingtheirway.

Butbuildingthesecollaborativerelationshipstakestime.Ittakessixtoninemonthsofrelationshipbuildingtocreateamutuallybeneficialpartnership.Businessesthatwaituntiltheyaredesperateformoreresourceswillbetoolate.

Evenifyourbusinessisdoingjustfine,it’stimetostartlookingatwhatrelationshipsyouwillneedwhentherebuildreallykicksin.Ensureyouhavetheresourceslinedupandreadytogowhenyouneedthem.

Anddon’tthinkit’sjusttheconstructionsectorthatneedstogetready.Thisrebuildissobigitwillpermeateeverysectorofbusiness.We’llneedtofeed,house,clotheandcareformoreworkers,openmoreshops,providemoreentertainment,transportandstoremorematerials…domoreofeverything.

Wherewillyourbusinessgetitssuppliesfrom?Whowilltransportthem?Howwillyoumakesureyoudon’thavetoturnbusinessaway?Howwillyouprotectyourreputationfordeliveringhigh-qualitywork,ontime?

CollaborateCanterbury(www.collaboratecanterbury.org.nz)hasthetoolsyourbusinessneedstokeepcontrolandmakethemostofthisunprecedentedopportunity.Ithelpsyoufindbusinesspartnersyoucanworkwith,andgivesyouatoolboxforbuildingacollaborativerelationshipyouarecomfortablewith.

Overthenextdecade,businessesNewZealand-widewillbeworkinginChristchurchtohelptherebuild.Areyoudoingwhat’snecessarytoensuretheywillalsohelpyourbusinesstoprosper?

The promise of prosperity

David Shearer is the MP for Mt Albert and leader of the Labour Party

Astheparliamentaryinquiryintothefutureofmanufacturingcontinues,wehavebeenhearingthepersonalstoriesofmanyworkersandbusinesspeoplewhohavelostjobsandincome.Someofthosestoriesareheart-breaking;infouryears,morethanathousandmanufacturingcompanieshaveclosedtheirdoorswith40,000jobslost.

We’reseeinghigherunemployment,lowerexportearnings,higherinternationaldebtandaslidetowardsapoorerNewZealand.

JaneandDavidEllisfromEarthSeaSkyaresuccessfulCanterburybasedclothingmanufacturerswhomadeasubmissiontothemanufacturinginquiry.They’redeterminedtokeepmanufacturinginNewZealandandshouldbeapplaudedforthat.

ButJaneandDavid’sbusinessisfacingadoublewhammy.Thehighdollarmeanstheycan’tcompetewithoverseasmanufacturerswhenexporting,meanwhilehereinNewZealandtheGovernment’sprocurementpolicieshaveseenthemshutoutofimportantlocalcontractsthatwouldhaveboostedtheirbusiness.

EnergeticbusinesspeoplelikeJaneandDavidEllisneedtobemethalfwaybyanactivegovernmentthat’sworkingforthem.

IwanttomakeiteasiertodobusinessinNewZealand.It’simperativethatwemoderniseoureconomyandturnthissituationaround.

FirstweneedtocreateadeeppoolofinvestmentinNewZealandthatbusinessescandrawontoexpandandexporttotheworld,uppingournationalincome.AuniversalKiwiSaverwillprovidethis.

Ifweimplementacapitalgainstax,peoplewillbeencouragedtoinvestinproductiveNewZealandbusinesses,ratherthanspeculatingonproperty(thiscapitalgainstaxwillofcourseexcludethefamilyhome).

Wewanttogivetaxbreakstobusinessesthatinvestinresearchanddevelopment,encouraginginnovativeandnewideasandproductsthatwecantaketotherestoftheworld.

We’llpaytheequivalentofthedoletoeverytradespersonwillingtotrainayoungapprentice.

Ouryoungpeoplearecentraltoourplans,andwemustmakesurethey’reallinwork,educationortraining.TheNewZealandofthefuturewillrequireanenergetic,highskillsworkforce.

Aprocurementpolicyisanecessity.KiwibusinesseslikeDavidandJaneEllis’shouldalwaysbeatthefrontofthequeuewhenthegovernmentisconsideringabigpurchase.

TaxpayermoneyshouldneverbespentonoverseasproductsthatcouldbemadeherebyKiwibusinessesforafairprice.

Ourprovincialcentresareneglectedandstruggling.Labourisdevelopingapolicypackagetosupportbusinessesintheregions.

WewillnotstandbyandletthehighdollarstrangleNewZealandbusinesses.WewilloverhaultheReserveBankActtogiveproperweighttoimportanteconomicconsiderationssuchasjobsandtheexchangerate,notsolelytoinflation.

TheNationalGovernmentisrackingupdebt,sellingassetsandignoringthehighdollarwhileNewZealandbusinessessufferandclose.

LabourwillfightforthesurvivalofNewZealandbusinesses.

We’reahardworkingandsmartnation.Undermyleadershipwewilldevelopanefficient,ideas-basedeconomythatturnsheadsinternationally,bringsourexpatriateshomeandleavesalegacyofprosperityforthenextgeneration.


Viewpoints | Strategies/HR

A healthy profit does not guarantee a healthy future

Colin Clapp is the Chief Thinking Officer at Christchurch based Accountable Business Progress. His team helps to turn good businesses into great companies. Visit www.accountable.co.nz

Asuccessfulbusinessisonethatismakingaprofit,payingthebillsandlettingyoulivecomfortably-right?Wrong!Ahealthyprofitdoesnotguaranteeahealthyfuture.Youmighthavemadeprofitthismonth,butwhataboutnextmonth…canyouguaranteefuturesuccess?

Profitmeasureswhathashappened,butitdoesnotrecogniseeverythingthatenablesyourbusinesstogeneratethatprofittodayandintothefuture.Yourdailyefforts,employeecontribution,marketingandmostimportantly,clientperceptionandtrust,willallcontributetofuturesuccess.Developingtheseaspectsofyourbusinessaddsvalueanditisvaluethatmeasureswhatwillhappeninthefuture.

Tobetterunderstandthisconcept,thinkabouthowyouwouldprepareyourselftoinvestinacompany.Youcouldeitherlookatitscurrentprofitlevel,oryoucouldlookattheprice,itsfuturepotential,thevalueofitsstockandwhetherthisvaluewillincreaseovertime.

Makingajudgementbasedonprofitswouldseemunreasonableandlikeaninvestment;yourbusinesshastheabilitytoincreaseordecreaseinvalueovertime.Thankfully,unlikeprofit,youhavefullcontroloverhowmuchvalueyourbusinessholdsforaslongasyoucontinuetoinvestinit.

Onceyoubelieveandunderstandthatitisvaluedrivingyourbusinesssuccess,youcanlookforwardratherthanbackandprofitwillnaturallydriveeverythinginthebackground.

Here’showtoincreaseyourbusinessvalue:

Differentiate your business Abusinessthathasuniquecapabilitiesandstandsoutfromitscompetitorsismorelikelytoberecognised,andrated,bycustomers.Providinganunparalleledservicecreateslongterm,profitablecustomerrelationships.Ifyoudon’thaveadifferentiatingfactor,createone.

Whetheryoumakeyourfocusaboutbeingthefastest,mostreliable,ormostcustomisableservice,therearetworulestofollow.Ensureyourdifferentiatingfactorisasspecificaspossible,suchas‘Deliveredwithin

24hours–always'andmakesureyoucanalwaysfulfilit.

Form strategic alliancesStrategicalliancescanbeagreatsourceofgrowth.Forexample,connectingwithacomplementarycompanymayallowyoutotenderforworkyoumaynotbeabletodeliveronyourown.Tomakethemostoutofastrategicalliance,beclearonyourdesiredoutcomes,prepareabusinessplanandSWOTanalysisofyourjointallianceandsetspecifictime-linesandtrialtime-frames.

Develop your brandAnestablishedandrecognisedbrandbuildsmarketcredibilityovertimeandsuchareputationcanhelpsustainrevenuesthroughgrowth.Performsomeinternalresearchandunderstandwhatthreethingsdefineyourbusiness.Usetheseasthebuildingblocksofyourbrand.

It’salsoimportanttoenhancetheemotionalappealofyourbrand,whetherit’stouchingimageryorareminderofyourcompany’slongstandingroleinthecommunity.Abrandwillendurefarlongerifitdoesn’tappealpurelytotherationalsideofpeople’sbrains.

Retain important staffKeystaffmemberswhoareexperiencedareavaluableasset.Provideaworkenvironmentthatisenjoyabletobein,createopportunitiesforcareerprogression,empoweryourteambyencouraginganopendialogueandacknowledgeindividualcontributions.Providetheseopportunitiesandincentivesandyourteamwillwanttohelpyoucreateavaluablebusiness.

Strengthen systems and structures Havingproceduresandtrainingmanualsinplacestrengthensyourbusinessvalue.Theyprovidetheabilitytoquicklytrainnewstaff,createaccountabilityandensureeveryoneisworkingonthesamepage.Createtrainingdocuments,incorporateaprojectmanagementsystemandregularlyholdteammeetingstokeeptrackofeveryone’sexpectationsandoutcomes.

Creatingavaluablebusinessisnotadifficultprocess,butonethatreliesonanunderstandingofwhatitisthatdeterminesyoursuccess;notyourprofits,buttheemployees,customers,operationsandservicesbringingitin.

Make staff secondment work for you

Julia Hurren, is an associate at Lane Neave Lawyers, working in all aspects of employment law. Visit www.laneneave.co.nz

WiththeChristchurchrebuildgainingmomentumthisyear,anumberofbusinessesarefacingshortagesofthepersonnelandskillsrequiredtomeettheincreaseddemandsontheirbusiness.Recruitmentcanbealongandexpensiveprocessandonceanofferofemploymentismade,thatisalong-termcommitmentforabusiness.

Collaborationthroughsecondmentofemployeescanbeagoodstrategytomeettheinitialdemandsonabusinessbeforerecruitinglongertermemployeestopermanentroles.

Asecondmentisanarrangementwhereanemployeeistemporarilytransferredtoanotherroleduringhisorheremployment.Thistransfercantakeplaceinternally;forexampletransferringanemployeefromanotherofficetoChristchurchonatemporarybasis.

Secondmentscanalsooccurexternallybetweentwodifferentcompanies.Inthiscase,theemployeeremainsemployedbyhisorheroriginalemployerandistransferredtoanothercompany(thehost)toperformaroleforafixedperiodoftime.Thiscanoftenbethecasewhereonebusinesshasasignificantbenefitfrom‘borrowing’orbeing‘lent’theemployeeforaspecifiedperiod.

Therearebenefitstosecondmentsforallparties,especiallyasitenhancestheextenttowhichbusinessescanco-operate,collaborateandbuildon-goingrelationships.Forexample;Christchurchhostbusinessesmayrequiremoreemployeesorthosewithspecialisedskillsduringthecourseoftherebuild.Thehostbusinessobtainsthebenefitofhavingarolefilledthatotherwisewouldnothavebeenwithapersonofthenecessaryskilllevel,onlyforaslongasisrequired.Thismeansthebusinessisnotrequiredtofollowalengthyrecruitmentprocessandcarrytherisksoftermination.

ForbusinessesoutsideChristchurch,secondmentcreatestheopportunityto

buildrelationshipsandoffertheemployeesopportunitiestogainfurtherexperience,traininganddevelopskillsthatmaynotbefocusedonintheirtraditionalrole.

However,therearedownsidestosecondmentstoo.Themaindisadvantagetoahostbusinessislosingtheskillsandexperienceofthesecondedemployeewhenthesecondmentends.

Fromalegalperspective,itisimportanttonotethattheemployerdoesnotchangethroughthesecondment.Theoriginalemployerremainsthelegalemployerforthesecondedemployeeduringthetermofthesecondment.Therefore,thelegalresponsibilityfortheemploymentalsoremainswiththeiroriginalemployer,eventhoughtheemployeeperformstheirdaytodaydutiesforthehostbusiness.

Anyemployerenteringintoasecondmentarrangementshouldbeawarethattheywillremainresponsiblefortheemployeeasiftheywereonsiteandmustcontinuesalary,annualleaveandsickleavepayments,aswellasconsiderationssuchashealthandsafety,performanceandremunerationreviews.

Forabusinessprovidinganemployeeonasecondmentbasis,itisimportanttoreachanagreementwiththeindividualemployeeaboutthenatureofthesecondment.Theparties(thehostemployerandoriginalemployer)shouldalsoenterintoanagreementthatoutlinestheexpectationsandresponsibilitiesthroughouttherelationship.

Theemployershouldensurethatthehostcompanycomplieswiththesamestandardsofhealthandsafetyandmakeitclearwhoprovidesthetoolsoftrade.Generally,theemployeewillcontinuetobepaidbytheemployerasperusualandtheemployerwillgenerateaninvoiceforthehostcompanytomeetthiscost.Therefore,thepartiesshouldsetouttheirexpectationsastopaymentstoensurethattheemployerdoesnotfaceashortfallbetweensalarypaymentsandreceivinginvoicepayments.

While the information in this article and on the Collaborate Canterbury website will provide useful information, it is not intended as a substitute for specific professional advice on any matter and should not be relied upon for that purpose.

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Viewpoints | Sales/Working Life

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Overcoming call reluctance

Richard Gee is an author, international speaker and trainer of sales people. His websites www.geewiz.co.nz, www.geewiztv.com and www.successful.co.nz contain examples and free strategies for sales marketing and business development

Everysalesmanagerdreadssalespeoplewhowillnotgovisitcustomersorarereluctantviaahostofexcusesoftryingtosell.Theyuseexcusessuchas“It’squickertosendemails”and“Ihavephoned,buthehasnotreturnedmycalls”,or“Thereisnotimelefttodaytodriveoutthereandcall.”

Youcanaddtothese“Ican’tgetappointments”and“Iamwaitingforhisdecision”.

Theseareallsymptomsofanexerciseknownas‘callreluctance’wherethesalespersonisscaredtocallandsellbecauseoflackofskillorlikelyrefusaltobuy.

Itisseriousbutcanbefixed...

Personality

Examinethesalespersonpersonalityandcheckifitisoutgoingandlikestomeetpeopleoristimidandadminfocussed.

Bygoingonsalescallswiththesalespersonyoucanhelpovercomethistrait,ordecidetochangerolesorhelpfindanewcareerifthepersonalitydoesnotlikemeetingnewpeople.Theactualcauseofthisissuewasthatitwas,infact,ahiringmistake.

Skills issue

Bytravellingalongsideyourrepincallsyoucanobservetheskillsused.

Lookforlisteningtechnique,questioningtechniqueandtheirabilitytoovercomeobjections.

Ifanyoftheseareobserved-starttrainingthem.Eitherdoityourselforputthemonaseminar/workshoptoaddskills.

Knowledgewillbringtheconfidencebackandhelpmakeagoodsalesrep.

Telephone or email focus

Thisistimewastingandnonproductive.

Youhiredforfacetofacesellingskills-notactionsthatgettherebyphonecallsforappointmentsandemails.

Checkthecallguideorlanguagebeingusedonthephoneandthestructureofthe

email-especiallytheendingofferofactiontofollowup.

Setthestandardthatemailsandphonecallsdonotcountasactivitiestomeasure-onlyfacetofacecallscountandifemailsandphonecallsarebeingcounted,thenchangeneedstooccur.

Lack of quote follow up

Setastandardthatallquotesmustfollowatemplate.

Thistemplateincludesacustomerbrief,youroffer,yourbenefitsandtheinvestment.Theremustalsobeasetfollowuptimeanddatetocontactthecustomer.

Thecheckeverydayfortwoweeks,thendrivetheresponsetofollowupquoteseverydayatasettime.

Sales planning

EncourageuseofAIDAorSPENDasstructuresthatdriveadecisionandspendtimewithyourrepfacetofaceselling,toobservetheuseofastructuredconversationplan.

Ifthesebasicskillsarenotpresent,youneedtosendthereptotrainingtobuildtheseskillsasyourbusinessdependsonit.

Callreluctancemightseemlikeamassivehurdle,butitcanbeeasilyovercomewiththeabovestrategies.

Upcoming Christchurch seminars

• June25-SalesBasics

• June26-SalesManagement

• July23-SalesBasics

• July24-SalesManagement

Consulting the right people about your office layout

Robyn Pearce is a time management expert, helping people turn time challenges into high productivity. Visit www.gettingagrip.com

Ifyourcompanyisrelocatingoryou’reremodellingyourpremises,Iurgeyoutogetinputfromthepeoplewho’llbeworkinginit,notjusttheboss,thearchitectortheinteriordesigner.NearlyeveryweekIhearstoriesaboutofficesdesignedwithaprimaryfocusonwhatlooksgood,notwhatencouragesrealefficiency.Maybethere’ssomethingmissinginthecurriculumforarchitectsanddesigners?

Fartoooftenthepeoplewhowillworkinthenewspaceareonlyconsultedafterallthedesignelementsarefinalised,ifthey’relucky.Moreoftenthey’representedwithafaitaccompli–oftenit’sonlyachoiceastowheretheirdeskwillface,sometimesnoteventhat(especiallyinbigoffices).Andthen,withindaysofmoving,complaintsstarttosurfaceaboutinefficiencies.

Imightbewrong,butitseemsfewgetadvicefrombuildingefficiencyconsultantswhospecialiseinhelpingcompaniesusetheirofficespaceeffectively.Theycansaveyoumanythousandsofdollarsandcostlymistakes.

Here’sasmallselectionofstoriesIwastoldbyfrustratedworkersindifferentlocationsaroundNewZealand.

Oneorganisationhasjustmovedmostoftheirstafffromallaroundtownintoonelovelynewbuilding.Theyreckonhavingthemallinonebuildingwillbemoreefficient.Theywillcertainlyspendlesstimewalkingbetweenbuildings,butastoefficiency,I’mnotsosure.

Theorganisationismostlyopenplan,whichiftheyhadplentyofquietrooms,mightstillbeokay.However,spaceisalreadyatapremiumandtheyhaven’tyetgoteveryonemovedintothenewbuilding.

Thisisalreadyputtingalotmorepressureonquietroomsandtheworkersalreadytherereportpeoplerunningaroundwithclipboards,countingheads,tryingtoworkouthowtheycansqueezein50ormorepeopleintospacesalreadyquitetightlypackedwithhumanity.Heardofbatteryhens,anyone?

Ofcoursewecanmakedowithwhatevertheenvironmentallows–I’vedoneitmyselfmorethanonce.Andwecanworkveryeffectivelyinverysmallspaces.Problemsarisehowever,whenwehavetoconstantlysharewithotherpeopleinsmallspaces.

Why?Becauseweallhavedifferentspaceneedsandworkstyles,letalonedifferentroles.

Thenthere’sthenewbuildingdesignedtomeetthecovetedfivestargreenrating.I’mabigsupporterofenergyefficiency,butdidanyonestoptoconsiderworkerefficiency–andeyestrainfactors.

Atleastsomeofthestaffcan’tseetodotheirworkwiththelowerwattagelightbulbsthatmeetthecovetedfivestarstandard;soguesswhatpeoplearedoingIftheycanreachthelight-bulbs?

Whilewe’reonlighting,youmightliketodosomeresearchintotheimpactofworkingunderfluorescentlightingalldaylong.Manypeoplegeteyestrain,othersreportheadachesandtherearemanyotherpotentialissuesreported.Andifalightisflickeringbecauseit’sdueforreplacement,somepeoplewillgetreallysick,oftenwithdreadfulmigraines.

Andonelastonefortoday;averyattractivelookingbuildingwithalotofglassisimpossibletoworkinforthestaffseatedanywherenearthewindows.Peoplecouldn’tseetheirscreens.Atfirsttheyputupcardboardneartheirdesks.Thatdidn’tlooktoogood!

Thefirmtheninstalledblinds.Nowtheworkershavetoputtheirlightsontoseeandcan’ttellwhattheweatherisdoing,sotheyfeellikethey’reinabox.

I’msurealltheorganisationsinvolvedinthesestoriesweretryinghardtocreatebeautifulefficientbuildings.Butinthesecasesthey’vemissedthemostusefulplanningresource–theirstaff–anditwouldhavecostthemvirtuallynothingtogettheinput.


News | Events DiaryViewpoints | Online

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Getting your head in the cloud

Steve Lowery is the director of myOffice – specialists in construction sector business support, focussing on accounts and business systems. Visit www.myoffice.co.nz

Workinginthecloudcreatesacertainmagicandsimplicityinyourbusiness.Itgivesyouinstant,anywhereandrealtimeinformationthatallowsyoutogetonwiththe‘moneymaking’.Puttingyouraccountsinthecloudistheexactoppositeofwalkingaroundwithyourheadintheclouds.Alreadymorethan135,000businessesareactivelyusingXeroandmorethan150softwarecompaniesarelinkingtheirsoftwareapplicationstoXero.WhatthismeansisyouhavetheabilitytouseXerotomanageprettymuchanypartofyourbusiness.

Andbymovingmanyofyourbusinesssystemsintothecloud,theskyisthelimit.Youhaveinstantaccesstoeverythinghappeninginyourcompany,fromanydevice,anytime,anywhereintheworld.Xerotheworld’seasiestaccountingsoftware,isinaleagueofitsownwhenitcomestosavingtimeandgivingyouinstantsnapshotofyourfinancials.

Youonlypayforwhatyouneedandtherearecompanieslikeusthatwillgetyousetup,managetherunningofandsupportyouraccountantinensuringXeroisaddingvaluetoeverythingyoudo.Thenasyourbusinessgrowsandchanges–youcanaddinadditionalservicestoincreaseyourproductivity.

Sowhatiscloudcomputing?Manyhaveaskedthefollowingquestion–it’sjusttheinternetisn’tit?No.Youmakeuseoftheinternettoconnectyourdevice(thatcouldbeyourcomputer,tablet,phoneorlaptop)tothecloud.Simplyput–theinternetissimplytheconnectiontowhereyourdataisstored.

Likemanyothersstartingtoconsiderthecloudasaviablebusinessoption,youwanttoknowifyourinformationissafe.Yesitis.Infact,it’ssaferthanonyourcomputeratyouroffice.Yourcomputercanbestolen,damagedorcorruptedquiteeasily,intheclouditishosted(lookedafter)bycompaniesthatspendmillionsonsystemsandexpertstoprotectyourdata-justlikeallyourbankingdatayouaccessonline.

What the cloud can do for you

Remote access on any device Going‘tothecloud’givesyoumobility.Anywhere,anytime,onanydevice…it’savailableeverywhereandtoothermembersofyourteam.

Access to real time info Makedecisionsfastwhenyouareoutinthefield,awayfromtheofficeoronajob,knowingyouhavetherightinformation.Regularfinancialreportinghelpsyoutoprepareforthefuture,whetheritisincreasedstocklevels,decliningsalestrends,increasingcosts,ortaxplanning.

Banking and billing with ease InXeroyoucreateandthensendyourinvoicestoyourcustomers–it’salltrackedandyouwillalwaysknowwhohasandhasn’tpaidandwhatisowed.Betterstill,whenyouspendmoney,yourbankstatementsfeeddirectlyintoXero,eliminatingtheneedformanualinputwhichresultsinamassivetimesavings.

Delegating work Informationcanbesharedbetweenmultipleusersandcomputersandallviewedatthesametime,sowitheverythinginoneplace,delegatingandtrackinginformationissimpleandseamless.

Wide range of solutions Thereare150-oddcompaniesthatplugintoXero,meaningthereisnothingyoudothatwillnotworkseamlesslyasyougrow,expandandintroducenewsystems.Thereareonlinepayrollsystems,automaticdataentryandjob-managementprogramsthatcaneffortlesslytrackandprocessquotes,jobs,stock,backcostandsomuchmore–feedinginformationstraightintoyourXero.Magic!

Your data is always safe Iftheworsthappens–yourinformationisalwayssafe.AfteradisasterandaswesawinChristchurch,youdon’thavetowaittogetaccessbacktoabuildingordigaserveroutoftherubble–hookintotheinternetandyouwon’thavelostanyofyouraccountinformation.

Onlinecloudtechnologycansaveyouandyourbusinesshundredsofhoursresultinginmassiveproductivityimprovements!

WEDNESDAY, MAY 29Exporter Breakfast AtMay’sExporterBreakfastyou’llhearfromtwoleadingmanufacturingandexportingcompaniesinthehigh-techsector–CanterburyScientificandGPCElectronics.SogetalongtotheLegendsMetropolitanStandattheAddingtonRacewaytolearnwhatmakesthesecompaniestickandhowtheystaycompetitiveintheglobalmarket.To book email: [email protected]

THURSDAY, MAY 30Introduction to business seminarThisfreeintroductiontobusinessseminarisfocusedonpeoplewhoarestartingabusiness.Itshowsyouhowtoworksmarterusingonlinetoolsandservices.Itwilldiscussvariousbusinessstructures,incometaxandtaxrates,businessexpensesyoucanclaim,bookkeepingrequirements,tipsandmuchmore.

To book go to: www.business.govt.nz

SUNDAY, JUNE 2Christchurch marathon Inspiredbythe1974CommonwealthGames,theChristchurchAirportMarathonisrenownedasNewZealand’sfastestcourse,butitisalsooneofthemostscenicandsupportive.Whethertakingonthefullmarathon,halfmarathon,10korKids’Mara’Fun,yourchallengeismademanageablebyscenicsurroundingsandresidentscheeringfromtheirfrontgates.Inshort,theChristchurchAirportMarathonofferssomethingforeveryone.

To register visit: www.christchurchmarathon.co.nz

FRIDAY, JUNE 7Ronald McDonald House national street appeal Showyoursupportbyparticipatinginafundraisingeventtohelpsupportthehouse.RonaldMcDonaldHouseprovidesaccommodationandsupporttofamilieswhiletheirchildreceiveshospitalcare.TheHousecelebratedits10thanniversaryearlierthisyear,onMarch10,sinceitsdoorswerefirstopenedin2003.

If you’d like to volunteer or make a donation go to: www.rmhsi.org.nz

THURSDAY, JUNE 13New Government procurement guidelines TheIndustryCapabilityNetwork,MinistryofBusinessInnovationandEmploymentandBusinessNZareteaminguptobringaroad-showtotheregionsonthechangeshappeninginGovernmentProcurement.ThesebriefingsessionswilltellyouabouthowtheruleswillmakeiteasierforyoutodobusinesswithGovernment.

To book go to: www.cecc.org.nz

FRIDAY, JUNE 14Facebook for real estate seminar BizSupportSolutionshoststhishalfdayseminardesignedtobenefitsalesconsultants,management,PAsandassistants.Facebookisanexcellenttooltohelpgrowyourbusinesswhensetupandmanagedcorrectly.Withinexceessofonebillionusersworldwide,includingmorethantwomillionNewZealandersutilisingthesocialnetworkingsite,itisaneffectivewaytoconnectwithpotentialandexistingvendors,contacts,peersandindustryspecialists.Soifyou’renotactiveonFacebook,you’renotmakingthemostofsearchengineoptimisationopportunities.

To book go to: www.eventsfinder.co.nz

TUESDAY, JUNE 18 Telephone sales skills Aworkshopdesignedforcustomerserviceroleswhicharerequiredtosellviatelephone.Itwillfocusonthefundamentalsofaconsultativeyetpersuasiveapproachtosellingandblendsmanyoftheproactivesalesandcustomerserviceprogrammes.HostedbytheNZMEAat181BlenheimRoad,Riccarton.

For more information call 0800 353 2540 or visit: www.nzmea.org.nz

WEDNESDAY, JUNE 26 Quick Changeover Procedures workshop

ThisNZMEAworkshopcoverstheknowledgeandskillsneededtodevelopandimprovequickchangeoversinamanufacturingenvironment.Speedandsafetyarecoveredsotheprocessofarapidchangeoverhappensrightfirsttime.For more information call 0800 353 2540 or visit: www.nzmea.org.nz

EVENTS DIARY

What’shappeningonthebusinessandentertainmentfront


Free MaterialsWho can use the free service

•Businesses

•Educationproviders

•Charities

•Communitygroups

•Localandnationalgovernmentorganisations

•*Theserviceisnotopentoindividuals

News | Christchurch City Council

What you can list

•Paper

•Cardboard

•Plastic

•Glass

•Metal

•Wood

•Pallets

•Textiles

•Furniture

•Polystyrene

•Electronicequipment

•Constructionanddemolitionmaterial

Avoid dump fees and help othersThesaying“oneman’strashisanotherman’streasure”certainlyringstruefortheChristchurchCityCouncilFreeMaterialsservicewhichisbeinglaunchedthroughoutCanterbury.

Thefreeserviceusesawebsite,www.freematerials.co.nz,toconnectbusinesses,schoolsandotherorganisationsthathavesurplusreusablematerialsthattheycanofferfreetoorganisationsthathaveaneedforthesupplies.

Thereusablematerialsmayincludesuchthingsasplasticbuckets,stationery,paper,pallets,furniture,electronicequipmentandpackaging.

“ThisreallyisacaseoftheCanterburycommunitytakingcareofitsown,”saysKevinCrutchley,thecouncil’sResourceEfficiencyProgrammemanager.

Bymakingavailablereusablematerialsthatabusiness,schoolorotherorganisationnolongerhasausefor,andlistingitonfreematerials,participantscanavoidthecostofsendingthesematerialstolandfill.

“Theserviceisgoodfortheenvironmentbyfindingahomeforreusablematerialsanditsavesparticipatingsuppliersandcollectorsmoney,”Kevinsays.

“ItisgreatwayofreducingcoststoyourorganisationandhelpingtheCanterburycommunitysourcefreematerials.”

Christchurch City Council business support officer Sally Fitzgerald talks to a potential supplier about signing up to Free Materials.

Asanincentivetoencourageprospectivesuppliersofmaterialstoregisterwiththeservice,ChristchurchCityCouncilisrunningapromotionforsuppliersandcollectorsuntilJune30,2013.RegisteredsuppliersandcollectorswhogetaneligibleorganisationtoregisterasanewsuppliercouldwinaHanmerSpringsThermalPoolsandSpaprizepackagevaluedatalmost$300.

Fordetailsonhowtoenterandwhatyoucouldwin,visitwww.freematerials.co.nz

FreeMaterialshasmorethan190suppliersandcollectorsregisteredwiththeservicealready.Organisationswishingtousetheservicecansimplygotofreematerials.co.nzandregister.Fulltermsandconditionsareexplainedonthewebsite.

FreeMaterialsispartoftheChristchurchCityCouncilTargetSustainabilityserviceswhichhelpbusinessesbecomemoreresourceefficientthroughreducingwasteandbeingenergyandwaterefficient.Formoreinformationyoucangotowww.targetsustainability.co.nz

AlltheCanterburycouncilscontributefinanciallytowardstheadministrationofFreeMaterials,throughtheCanterburyWasteJointCommittee.

What you cannot list

•Hazardousmaterials

•Carpet

•Liquids

•Compostormanure

•Electronicequipmentthatisnotoperational

<


Business problem solver, Decision maker, Sales Motivator, International Guru!

30 years experience, Enthusiastic, Energetic, Exciting messages that change attitudes!

www.geewiz.co.nz | www.geewiztv.com | Ph. 0800GEEWIZ Or M.0274 720 410

• Seminars • Conferencespeaking • Sales&MarketingConsulting• Coaching • Mentor

Richard P Gee

Howmanyofyougrowinguppinnedinspiring,motivationalandthoughtprovokingposters,photographs,messages,cardsoritemsontoyourbedroomwall?

News | Trends

By Davina Richards

Pinned it Here are a few pointers:

Strategy –chooseimagescarefully.Considerwhatitofferstousersandhowthiswillreigninpotentialcustomers.Indoingthis,youcanengagewithusers,increasebrandidentityawareness,drivetraffictoyourwebsiteandboostsales.

Be involved–re-pin,comment,tagor‘like’pinsfromotherbusinesses.Takingaproactiveapproachmeansyou’regettingyourbusinessknownandnotcomingacrossasapushymarketer.

Be positive–shareimageswhichareinvitingandshowcompanygrowthandstability.Choosepositiveimagesofyourbrand,offersandproductstopinonyourboardandmakesuretheymotivate,inspireandeducatetheuser.Regularlyupdatewithnewimagesorvideostomaintainonlineinterestandpromoteyourbrandtoaspecificaudience.

Pin It –encourageuserstopinyourwebsite.Havinga‘PinIt’buttonallowsanimageonawebsitetobepinnedinstantlybytheuser.Installthistoyourownwebsiteandadditionally,includethe‘followme’button.

Social media platforms ‘talk’toeachother,soit’sagoodideatoconnectyourPinterestpageontoFacebook,Twitterandembedinyourblog,thiswaymorepeoplecanseewhatyourpinningandreachawideraudience.

Interaction –it’snotjustaboutpinningandresponding.Heightenuserengagementbymakingdirectinteractionavailable.Includemultimediainyourpinssuchasvideos,podcasts,demos,tutorials,presentations,andrespectivelywhynotaskcustomerstouploadimagesofthemselvesusingorwearingyourproduct?

Pin placement –whenyouneedinformationyouexpecttosourceitquicklyandwiththemostimportantinformationatthetop.Increaseviewernumbersbyplacingyourpinboardsonthetop,secondrowornearthemiddleofyourpinboardsousersdon’thavetoscrollendlesslytofindwhatthey’relookingfor.

Freebies–manysuccessfulbusinessesofferfreeitemstoattractcustomersandconvertthemintobuyers.Followsuitbyincludingpodcasts,whitepapersande-booksonyourpage.

Stand out–usesearchengineoptimisation.OptimiseyourPinterestpagebyhighlightingkeywords,phrases,titlesanddescriptionssoyourbusinesswillbefoundquicklyonsearchengines.

Confirmation–onlineusersliketoknowawebsiteisauthentic.Verifyyourwebsiteandbeatrustedsource.You’llalsobeabletoaccessthePinterestWebAnalyticfeaturewhichallowsyoutotrackconsumerinterest.Usethistomoveforwardwithfuturestrategies.

Thenit’snosurprisetheonlinescrapbookPinterest,launchedin2010,isaprovenhitwith48.7millionglobalusers.

OneofthefastestgrowingsocialmediawebsitessinceFacebookandTwittercameandrockedthesocialmediaplatform,Pinterestconnectspeoplethroughtheircommoninterestsusingvisualimageswhichcanbeeasilynavigatedonanonlinepinboard.

Andthere’snodoubtthatit’sbecomeareligiousdailyhabitformanyuserswholoveeverythingfromart,travel,science,technology,fashion,craftsandanythinginbetween.

Itworksbyallowinguserstocreateandtitletheirownboards,and‘pin’theirfavouriteimagesorvideos.Uploadyourowninformation,pin,re-pin,share,follow,collectandorganise.Eachandeverypincanbe‘liked’andcommentedon,soyoucanshareyourinterestswithpeoplefromaroundtheworld.Welcomeandencouragecomments;thisisasocialnetworkafterall.

Pinterestisnowoneofthemosteffectiveandpowerfulmarketingtoolsusedtoday,withmanySMEsturningtowardsthetrendtopropeltheirbusinessforwardbycreatingbrandawareness,webtrafficandincreasesales.HavingapresenceonPinterestencouragesusersandpotentialbuyerstopinyourproductsandcommentonwhattheylike(ordislike)aboutit.

Pinterestmaynotberightforsomebrandsandit’strueithasawiderfemaledemographic,butthepopularplatformisevolvingandwecouldseeaclimbinmaleusersinthefuture.

ConsiderwhoyouwanttoaimyourbusinessatandhowPinterestwillhelpyou

toreachthem.RememberthatPinterestisallaboutthevisualratherthanthewords.Textlightandpictureheavyisthewayforward.

Ifyouhaveaverifiedwebsite,youwillreceiveinformationtomonitoryourperformancesuchashowmanypeoplehavevisitedyoursitefromPinterest,yourmostrepinedandyourmostrecentpins.ThiswayyoucanworkoutwhatcontentPinterestusersaremorelikelytorespondto.

Nomatterwhatstageyou’reatinyourbusinessventure,usePinteresttohelpyoupromoteandmarketyourbusinessandtoguideyoutomakebettermarketingdecisions.

www.pinterest.com

Consider who you

want to aim your

business at and how

Pinterest will help

you to reach them.

Remember that

Pinterest is all about

the visual rather than

the words.

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An extremely rare opportunity has arisen to purchase this beautiful country home with substantial land holding. Aldabrook offers the best of all worlds, the quiet tranquillity of a rural location, space for a variety of uses, real income opportunities and so close toChristchurch.

This property offers fabulous family living, together with a relaxing atmosphere in an unparalleled setting. Your family and friends will love the feel of this home, in a country setting but with the wow factor of modern décor on the inside You will enjoy entertaining your guests, in the new modern open plan kitchen, separate dining and a large entertaining area that opens up from the kitchen and living areas. Why send your quests home,when they could sleep in the comfortable, self-contained 1 bedroom apartment above the 4 car garage and separate to the main house? The main house has everything to offer, with 4 bedrooms, the master with spacious ensuite including spa bath, walk in wardrobe and access to the balcony, 2 generous living areas and a spacious home office. Enjoy the warmth of this home, with 2 woodburners and underfloor heating and multiple heat pumps. If the 4 car garage wasn’t enough to store all of your toys, you will love the added bonus of the quality barn which could be adapted to become stables. Storage will not be an issue at this property!

If home and income interests you, the self-contained apartment has been used as a bed and breakfast, details at www.aldabrook.co.nz

You will certainly have room for lifestyle and leisure with 16 acres, 10 freeholod and 6 leased, featuring an abundance of established trees and large lush sweeping lawns rolling down to the banks ofSilverstream - a beautiful gin-clear spring-fed river, full of big trout and seasonal salmon. Great for fishing and swimming in summer! The property has comprehensive fencing and irrigation across the full 16 acres. This is perfectly setup for a rage of livestock - if this is part of your country dream.

You will see and feel the love and hard work that has been put into this immaculate home and grounds from the moment you enter thetree-lined driveway. To appreciate the true beauty and boundlessopportunities of Aldabrook viewing is imperative!

Deadline Sale: All offers to be presented by 4pm, 31st May 2013 (unless sold prior).

Aldabrook Paradise by the river

www.countryhaven.co.nz


News | Learnings

Theyearstartswithahissandabang;youarechockfullofmotivation,goalsandplans.ByFebruaryyourmotivationisbeginningtoebbandbyMarchyou’rewonderinghowyoufoundthemotivation/energy/timeoralloftheabovetoevenmakesuchplans.Luckilywe’reherewithsometipstogetyourselfmotivated,yourteammotivatedandsometalkfromthetopasthebattletopushintoandthroughwinterbegins.

How to get motivated•Firstlyandarguablymostimportantly,

choosetobehappy.Nobodybutyourselfhascontroloverhowyoufeeland,asabonus,happypeopleareeasilymotivated.Tellyourselfeverydayhowawesomeyouare

•Bewillingtoleaveyourcomfortzone.Thegreatestbarriertoachievingyourpotentialisyourcomfortzone,sotrytakingyourselfoutofthatzoneonceaday;expectgreatthings

•Don’tbeafraidtotakerisksandmakemistakes.Wisdomisthatwhichhelpsusavoidmakingmistakes,butitonlycomesfrommakingmillionsofthem

•Startfinishingeverythingyoustart.Withsomanythingsonthesedays,it’seasytohavetoomuchgoingonatonce.Finishonetaskbeforeyoubeginanother

•DoLess.Letgoofcommitments.Whateveryoudoorkeepinyourlife,makeitworthyofkeeping.Makeeverythingcount

•Livefullyinthenow.Whenyouliveinthepastorthefutureyoulostcontroloverthepresent

•Rememberyourpeakmoments.Thesearemomentsoftriumphwhichwillremindyouwhoyouare,whatyouareabout–andmoreimportantlywhyyouarechasingyouruniquegoals

•Don’tgiveup.It’ssoeasytoquitwhenthere’sasetbackorfrustration.Butyouwillnevergetthereisyouquit

•Don’tlettheslumpstart.Recognisetheactivitiesyoudoprocrastinateandnipthebehaviourinthebud.Takeactionrightaway,nomatterhowsmallthevictory,andusethatmomentumforfurthertasks

•Daretodreambig.Ifthereisanythingtothelawofexpectationthenwearemovinginthedirectionofourdreams,goalsandexpectations.

How to give motivation •Beenthusiasticandlovewhatyoudo;

there’snobetterwaytomotivatethosearoundyou

•Translatetheaspirationsandneedsofyourorganisationintotangiblegoalsyourstaffcanworktowards

•Figureouttheaspirationsandneedsofthosewithinyourorganisationasthisknowledgewillhelpyoumotivateandinspirethem

•Createastrongworklifebalanceandensureyouarespendingtimeonwhat’simportant

•Demandthatyourteammembersbringyousolutionstoproblems,nottheproblemsthemselves

•Gatherinputfromteammembersonstrategicdirectionsbecausewhenitcomestimetoexecutethevision,youwillseeahighdegreeofengagement

•Empowermembersoftheorganisationbyallowingthemtodecidehowtogoabouttheirworkwithinyourguidelinesandexpectations

•Communicateregularlyandopenlywithyourteammembersfrequentlyandopenly

•Noticeandreward‘positivedeviance’-newpracticesthatyieldsuperiorresults

•Rewardresults,notthetime,effortandcostrequiredtoreachit–theroleofmanageristocreateresults.

“Theonlywaytodogreatworkistolovewhatyoudo.Ifyouhaven’tfoundityet,keeplooking.Don’tsettle.”

– Steve Jobs

“Learnfromyesterday,livefortoday,hopefortomorrow.Theimportantthingisnottostopquestioning.”

– Albert Einstein

“Findthatthingyouaresuperpassionateabout.AlotoffoundingprinciplesofFacebookarethatifpeoplehaveaccesstomoreinformationandaremoreconnected,itwillmaketheworldbetter;peoplewillhavemoreunderstanding,moreempathy.That’stheguidingprincipleforme.Onharddays,Ireallyjuststepback,andthat’sthethingthatkeepsmegoing.”

– Mark Zuckerberg

“Ilikethinkingbig.Ifyou’regoingtobethinkinganything,youmightaswellthinkbig.”

– Donald Trump

By Melinda Collins

What the big boys say

“Allourdreamscancometrue–ifwehavethecouragetopursuethem.”

– Walt Disney

“Abusinesshastobeinvolving,ithastobefun,andithastoexerciseyourcreativeinstincts.”

– Richard Branson

“Ifailedinsomesubjectsinexam,butmyfriendpassedinall.NowheisanengineerinMicrosoftandIamtheownerofMicrosoft.”

– Bill Gates

“Anyonewhostopslearningisold,whetherattwentyoreighty.Anyonewhokeepslearningstaysyoung.Thegreatestthinginlifeistokeepyourmindyoung.”

– Henry Ford

“WhenIthoughtIcouldn’tgoon,Iforcedmyselftokeepgoing.Mysuccessisbasedonpersistence,notluck.”

– Estee Lauder

“There’snoreasontobetherichestmaninthecemetery.Youcan’tdoanybusinessfromthere.”

– Colonel Sanders

“”

The Motivation games

allanblock.com

Retaining Walls Canterbury Ltd.WE DELIVER EXCELLENCE

Retaining Walls Canterbury Ltd.m. 021 320 400 e. [email protected] w. www.retainingwallscanterbury.co.nz

64 Sandyford Street, Sydenham, Christchurch, New Zealand.

Retaining Walls Canterbury provides homeowners, builders and designers with a range of wall projects solutions:• Supplier of Allan Block Wall Systems• Site inspection & advice• Consent Assistance/Applications (when needed)• Retaining Wall Engineering & design Services• Master Wall Builder accreditation program• Abundant documentation/technical support• We can recommend certified retaining wall contractors

Since 1989 Allan Block has been offering customers around the world a range of wall solutions from residential to large infrastructure projects. Allan Block Wall Systems offer outstanding aesthetic resistance to stress and aging performances. The structural qualities and ease of installation of Allan Block products contribute to reduce total cost of ownership and suit a variety of applications:

• Retaining Walls • Landscaping Walls • Millions of square metres built worldwide • Erosion Control

Allan Block Wall Systems features:• Patented block design• Integrate well in existing environments• Exceptional resistance to stress and aging• Industry leadership for seismic testing and performance


News | Tactics

The science

Itmightsoundobvious,butmarketingisaboutreachingtherightpeople,withtherightproductorservice,attherightplace,attherighttime.

It’snotjustadvertising.It’snotjustselling.It’snotpersuadingpeopletobuythingstheydon’twantorneed.Truemarketingisascienceandgettingitrightcanreapimmenserewards.

LeeRetimana,managingdirectorofMuritaiMarketing,isaseasonedandsoughtaftermarketingprofessionalwhohashelpedmanybusinesses,largeandsmall,achieveastronomicalresults.

Whileeveryclientandeveryprojectisunique,it’sthescienceofmarketingthatunderpinseverythingMuritaiMarketingdoes.Thetriedandtestedresearch,theoryandinsightseparategoodmarketersfromgreatones.“Wedon’thelpourclientsjustcreateprettycampaigns,fullofglossyadsandemptywords.Ifyoucometousandaskforthis-wewillaskwhy?It’saboutthestrategybehindtheglossyad.

“Absolutelyeverythingwedoissupportedbystrategyandthesciencebehindwhatmakespeoplebuy.Everythingyoudomusthaveapurposeandreasonthatlinksbacktoyouroverallbusinessplan.”

Effectivemarketingcomesfromexaminingeveryaspectofyourbusinessandhowitaffectsyourcustomer’sendexperience.“Itcoverseverythingyouneedtodotogetyourproductsandservicestoyourcustomers,includingresearch,planning,branding,pricing,packaging,promotion,advertising,communication,sellinganddistribution.”

Itmightsounddaunting,butLeehastheabilitytomakeitsimple,achievableandsuperproductive.Butthenshehasbeendoingthissuccessfullyformorethan20years.ShehasworkedinmultinationalslikeIBMandexporterslikeFootScienceInternational.Attheotherendofthescale,sheworkswithmanysmall,buthighgrowth,companiesthatwanttomoveintonewmarketplaces–bothhereinNewZealandandinternationally.

Hervivaciouspersonalityisinfectiousandherprocessenjoyable.Afterall,businessshouldbefun,shelaughs.“IlovewhatIdoandit’s

Absolutely

everything we do

is supported by

strategy and the

science behind

what makes people

buy. Everything

you do must have

a purpose and

reason that links

back to your overall

business plan.

The science of marketing separates good marketers from great ones. Lee Retimana (centre) is pictured here with the team that helped bring the Treology brand to market.

of marketing

Bring clarity to your marketing

“Somuchmarketingisdoneadhocwithbusinesseshopingthatmaybeitmightwork.Wetakeawaythemaybeandaddclarityandcertainty.Andwealwaysstrivetogetthebestresultsatthebestcost.”

Andthatclaritycomesfromresearch.

It’sthatresearchthatwillenableyoutoconnectwiththerightcustomers,butconnectingwiththerightpeoplemeansfirstidentifyingwhotheyare.“Doingthisisnotavagueexercise.Wehonerightintoexactlywhothispersonisandwhatdrivesthemtogetoutofbedinthemorning.”

Leesaysthisisthepersonyouhaveinmindasyoudevelopyourbrandstory.“Ifyoucanspeaktothatoneperson,thenyouwillcapturetheaudienceyouareaimingfor.”

Andthestoryisvital.Tellingitiscanbemorechallenging.Againthisiswherethescienceofmarketingcomestoplay.“Youneedtoidentifyandunderstandthechannelsavailable,thestrategyandtacticsyouwilluseandhowyourstoryfitsintothebiggerpicture.Whatisthedeepdesireandneedyourproductfulfils?”

Duringtheyears,andduetoLee’sexperienceininternationalmarkets,Muritaihascarveditselfanicheinexportmarketing.Lastyearithelpedanewluxuryfurnituredesignerandmanufacturer,Tréology,launchitsbrandintotheAmericanmarket.ManagingdirectorAndrewDaviesworkedcloselywithLee’steamtoproduceaprofessionalandhighly

successfulmarketingandbrandstorythathasalreadycarvedaprominentnichewithinitstargetmarket.

“ThecustomercentricapproachtodevelopingtheTréologybrandgaveusagreatunderstandingofwhatmakesouridealcustomertick,whattheythinkanddoonemotionallevel.Thisenabledustobuildabrandbasedonwhowearesellingto,whatwedoandwhywedoit,”Andrewsays.

Leeisalsopassionateaboutsupportingbusinessstart-ups.“Thereisvibrancyandexcitementabouthelpingsomeonebringtheirideatolifeandthentakeittomarket.”Again,thisiswherethescienceofmarketingisvital.“Youneedtoidentifyandunderstandallthechannelsavailable,thestrategyandtacticsyouwilluseandhowyourproduct/servicefitsintothebiggerpicture.Whatisthedeepdesireandneedyourproduct/servicefulfils?”

Whenyouhavethestrategyright,yoursuccesswillbesomuchgreaterandwillhappenfaster,shesays.

Butforbusinessesjustgettingoffthegroundtherearemanyfinancialpressures.It’sforthisreasonMuritaihasputtogetherarangeoffinancepackages.“Thisallowspeopletoestablishthekeymarketinginitiativestheywillneedtobesuccessfulinthemarketplace.Findingallthemoneyupfrontcanbehard,sowehavedevisedasystemwheretheycanpaysmallamountsregularly.”

aprivilegetoworkcloselywithpassionatebusinessowners,helpingthemmovetheirbusinessesforward.”

BasedinChristchurch,sheknowsthattheopportunitiesforgrowthhereareimmense.“Weareonthedoorsteptothebiggestbusinessandeconomicgrowthwehaveeverseen.It’savibrantenvironmentoutthereandasateamwehavespentconsiderabletimeunderstandingsomeofthedeeperdynamicsofhowbusinessesthatwanttomovefastandgrowcandosointhismarket.”

Leeaddsthatitdoesnotmatterwhatsizeyourcompanyis,aslongasyouarecommittedtogrowingyourbusiness,thengettinghelpwithyourstrategicmarketingwillreaprewards.

“

”- Lee Retimana

Carbon fibre structural repairs Stake Consulting is the New Zealand distributor for Fortress Stabilization Systems, which manufactures carbon-fibre reinforcement systems designed to stabilise and strengthen concrete and other structures that may have fractured or stressed.

Fortress Stabilization Systems have been used for everything from foundation repair, concrete crack repair, concrete reinforcement, bowed basement and foundation walls, reinforcing concrete in roads and bridges, restoring the structural integrity of commercial buildings, both post and pre-construction, and even stabilising mine shafts.

South Island expansion

Stake Consulting’s workload is continuing to grow as the Christchurch rebuild slowly gets underway.

While the GPR machine has been busy, it has not yet reached capacity. The main rebuild contractors have put systems in place for this void detection service where it is used as a risk management tool. If they don’t get the floors scanned and checked on the hills, it is a risk for them later on if there’s a problem.

Stake Consulting’s medium/long-term goal is to expand beyond Christchurch and move further south, as building owners, engineers and councils throughout the South Island begin working on strengthening their old and historic buildings to bring them up to code.

Stake Consulting’s range of high tech concrete repair services include:

• Void detection in concrete slabs using the latest high-resolution ground- penetrating radar

• The GPR machine can locate voids, anomalies, cables, electrical conduits and in-slab heating systems, embedded rebar and steel reinforcing, when drilling into the slab is required

• Filling voids under concrete slabs and lifting them back into place

• Lifting and replacing (if required) foundations/piles for both wooden floor and concrete slab homes

• Carbon-fibre reinforcement systems designed to stabilise and strengthen concrete

• Epoxy pressure injection for cracks in structural concrete

• Synchronised multi-port manifold jacking systems.

Stake Consulting Limited is a great example of how cutting edge technology combined with Kiwi innovation is helping in the rebuild of Christchurch.Stake Consulting is believed to be the only concrete repair/building consultancy company in New Zealand operating a ground penetrating radar (GPR) machine to detect slumps and voids through concrete slabs and walls.

Buried voids may present a structural risk in the future, so for peace of mind and risk mitigation, void detection is a must for residential and commercial property owners alike.

Stake Consulting was established in response to the September 2010 earthquake, and has already scanned concrete slabs under about 1250 homes and buildings damaged by the quakes.

Concrete GPR machine

Stake Consulting’s high resolution, ground penetrating radar allows the scanning of any concrete structure simply and safely.

The company believes it has the best piece of equipment in New Zealand and highly qualified, certified technicians to operate it. Stake Consulting uses the GPR for scanning floors to see what’s happening with the subfloor and if it’s dropped away from the floor.

It has used the GPR on a large number of houses, as well as a wide range of commercial buildings including high rises and public buildings.

Following on from the GPR void detection work, Stake Consulting can then undertake sub-floor thixatropic grout injection work.

The GPR will, in the hands of a skilled operator, tell you the exact volume of the voids underneath the concrete slab.

Stake’s slab jacking team can then come in and fills the void. A special waterproof (essential for watertightness and longevity of repair) thixatropic grout is injected under the floor.

If the floor has sunk or slumped Stake can lift it back up into position. About 98 percent of homes that we have scanned in certain areas have voids in them and to lower future risk they all should be filled.

GPR is a real-time NDT technique that can also quickly locate the position of post tension cables, rebar, and electrical conduits embedded in concrete, eliminating dangers associated with cutting or drilling, and the high costs required for their repair if cut or damaged.

Scanning the land?


News | Advice

My manager wants to increase my sales budget and I am not happy?

Thisisaninterestingquestionandtheshortansweristhatitalldepends.

Therearetwoschoolsofthoughtonsalesbudgeting.Onethatsuggests“topdown”withmanagementdecidingwhatisneededtorunthecompanyandsecondly,“bottomup”whichisessentiallyfieldsalespeopleadvisingwhattheircustomersarelikelytopurchasethroughthenextfinancialyear.

Ifavourusingbothapproachesandthenyougetamorebalancedviewthatisrealistic,butalignswithcompanyneeds.Iguessfromyourquestion,thatyourmanagerhastakenthefirstapproach.However,beforewechallengethatthinking,areyousureyourmanagerisn’tprivytosomeinstinctiveuseof“foresight”planning?

Mysuggestionisthatyoulookseriouslyatwhatyoubelieveispossibletoachieve.Consideryourproducts,theirlifecycles,anypromotionsplanned,salestrends,prospects,newmarketsandbuildyourownsalestarget.Youwillneedtoensureyouarebeingrealistic.

Aproactiveandpositivesalespersonwillalsoincludeintheircalculationsomestretchandgrowth(morethansimplyusingaCPIorinflationfigureasthisisactuallyjustmarkingtime),andwillknowtheirmarketpositioningandgrowthpotential.

Trythinking“whatif?”Thatis,whatarethebestandtheworstcasescenarios.

HavingcompletedthisexerciseIwouldencourageyoutolookthenatwhatthecompanyrequireswithitsproposedsalesbudgetforyouandcheckthevariancebetweenthosefiguresandyours.

Whereyouhaveidentifiedsignificantdifference,eitherupordown(byproductgrouporline),thenIsuggestyoumeetwithyourmanagertodiscussandagree.Ifyoucoulddemonstratetoyourmanageranincreaseinmarketsharethroughproactiveplanningandsomerealpotentialoverandabovetheproposedsalesbudget,thatwouldbefantastic–agoodcareermoveindeed.

Please tell me what is human resource management?

Theterms“humanresourcemanagement”(HRM)and“humanresources”(HR)havelargelyreplacedtheterm“personnelmanagement”asadescriptionoftheprocessesinvolvedinmanagingpeopleinorganisations.

Insimplesense,HRMmeansemployingpeople,developingtheirresources,utilising,maintainingandcompensatingtheirservicesintunewiththejobandorganisationalrequirement.

Humanresourcemanagementistheorganisationalfunctionthatdealswithissuesrelatedtopeoplesuchascompensation,hiring,performancemanagement,organisationdevelopment,safety,wellness,benefits,employeemotivation,communication,administrationandtraining.

Iamnotfondofthereferenceterminologyof“humanresource”believingthistobeveryimpersonal.IthinkthatourworkcolleaguesarethemostvaluableassetsacompanycanhaveandIrefertoourteamsas“colleagues”.

Humanresourcemanagementisbasedonideasandtechniquesdevelopedtoenhanceworkermotivation,productivityandperformance.

TheHRMmodelemphasises:

•Theneedtosearchfornewwaysofworking

•Thecentralroleofmanagersinpromotingchange

•Thetreatmentofworkersasindividualsratherthanpartofacollectiveworkforce

•Theencouragementofworkerstoconsidermanagementas‘partners’ratherthanasopponents-‘usandus’,ratherthan‘usandthem’.

Kevin Vincent is a director of business improvement consultants Vincent and Nugent Limited - www.vincentnugent.co.nz

Asked&answered

BusinessconsultantKevinVincentanswersacoupleofquestionsaboutworkplaceissuesandhowtodealwiththem.

Kevin Vincent

Consider both costs and benefits

Ourmindstendtoconsidereithercostsorbenefitsonly.Takingbothperspectivesintoaccounttakesmentaleffort.Forceyourselftolisttheprosandcons.Onefactorweoftenforgetisthe‘opportunitycost.’Whenwedoonething,wecan’tbedoingsomethingelseatthesametime.It’seitheror.WhenyouwatchTVthebenefitisrelaxationandenjoyment-butthecostisthatyoucan’tusethatsametimetoreadabusinessbook.

Justify yourself

Whenwethinksomeonewillcheckuponuswemakemorementaleffort,leadingtobetterdecision-making.Imagineyouhavetojustifyyourdecisiontosomeoneelse.Wouldyoustillmakethatdecision?

Distance yourself from the issue

Ourbrainsareinfluencedbyourcurrentemotions,whichcanimpairrationality.Bigdecisionsarebettermadeafteranight’ssleep.Stepbackandconsiderthelikelychainofevents.Whatarethefutureimplicationsofthisdecision?Haveyouconsideredalltheconsequences?

Don’t believe the hype

It’seasytobepersuadedbyvividstoriesandignorescientificevidence.Ourminds

How to make better decisions

arenaturallyinfluencedbysensationalinformationthatishighonhype,butlowonfactualsubstance(e.g.aspropagatedbythemedia).Lookcarefullyattheinformationsourceandsamplesize-areyoubeingmanipulated?

Make fewer decisions

PeterDruckersaideffectiveexecutivesdonotmakemanydecisions-theyconcentrateonmakingafewimportantones.Makethebigstrategicdecisions,ratherthantrytosolvelotsoflittleproblems.Donotmakefastdecisions.Maketherightdecisionsthathavethebiggestimpact.

What would Spock do?

Justremindingourselvestothinkrationallyhelpsusmakebetterdecisions.Consciouslytryingtothinkrationallywillalsohelpactivatealltheothertechniquesdescribedhere.

Source:ProfessorGaryMarcusofNewYorkUniversity

StephenLynchisthechiefoperatingofficerofGlobalOperationsatRESULTS.com.InformationkindlyprovidedbyRESULTS.com:www.results.com

By Stephen Lynch

Established in 2008, Maintain Canterbury Limited started out with a focus on maintenance of industrial and commercial premises. Over the past three years the business has evolved and diversified to undertake a wide range of residential building work. We have grown our team of qualified trades accordingly. You’ll see from our testimonials that we are able to meet the needs of a broad spectrum of client types and can flex our services to suit.

11 April 2013

The number one reason I use you is trust – you do what you say you will and I trust the relationship enough not to have to go to the bother of getting multiple quotes.

You are always prepared to go the extra mile for us and the work is to a good standard.

Willy Colenso, Managing Director, Victor Hydraulic Cylinders

A selection from some of our latest projects and testimonials:

11 December 2012 Via Fletcher EQR – Priority Hub:Dear Roslyn

I would highly recommend Maintain Canterbury to any person. They had attention to detail with all of their work finishing - in my opinion to a high standard of workmanship.

I feel very blessed to have had such a great company as this working on time to finish our repair work on our lovely wee home.

The painters Mike and Ben are of great value to them along with Tim who I found very focused on the job. I would like to thank them all for their time and efforts and hope that they have a well deserved break over the Xmas period.

Thanking you all.Jane Lean and Family.

12 April 2013

Customer service is great – You ring one day and your team are here the next day – staff are happy, funny and reliable.

Competitive prices and a good result at the end of the job.I use you as you are honest in pricing.Last thing is I am not maintenance savvy so you explain to me what options we can use to complete the jobs and you do not take advantage.

Ana-marie Tanerau-Love, Turners Logistics, Transport & Packaging, A Turners & Growers Group Company

6 July 2012

We would like to thank all the people involved in the project. We wish to thank …. Mike Barnsley for [their] caring and professional help with the organising of repairs to our property.

When Kevin had to put repairs on hold for a while due to two trips to hospital, Mike Barnsley could not have been more understanding and considerate organising the restart when Kevin was home again.

We found all the work done by the contractors was very good and we considerate ourselves lucky to have been allocated the Middleton hub to organise our repairs…….. Thanks once again!

Sincerely,Pat and Kevin Rennell

w. 03 929 0080 m. 021 567 361 e. [email protected] w. www.maintaincanterbury.co.nz

I believe in offering clients a friendly, professional and quality building experience from end to end. Our Project Managers are the hub of our operation ensuring that every client is completely satisfied with the development of the project, the quality of work, timelines and communication.

Our PMs are supported by our friendly admin team based in our Middleton offices, and on site by our dedicated building professionals. Our sister companies, Paint Canterbury and Floor Canterbury alongside our preferred sub-trade suppliers ensure that we can provide and take responsibility for excellent service throughout.

Maintain Canterbury Limited is here for the long haul. We build strong relationships with our clients so they choose to return to us for their next project and they want to talk about their experience with others.

What we do:Residential, Commercial and Industrial related…• New Build• General Building and Carpentry• Major structural extensions• Kitchen and Bathroom renovations• Repair and Emergency remedial jobs• Planning and Design advice• Project Management• Planning and consent assistance• Recruiting and managing sub-contractors

We’d love to help you successfully deliver your next project so please give me a call or drop me a line.

Cheers, Mike Barnsley


FromourveryownCanterburysoilisnootherthanhighflyingbandOpshop.TheChristchurchgroupperformedforthecityonthesecondanniversaryoftheFebruary2011earthquakeattheMoreFMSummerVineyardFestival2013.

Tomarkthedisaster’stwoyearanniversarythebandannouncedthereleaseof185whiteballoons,representingeachindividualwholosttheirlivesandwasfollowedbyamomentofsilence.

DavinaRichardschatswithleadsingerJasonKerrison.

How does it feel to be back in Christchurch and on the two year anniversary of the earthquake?

It’sreallyquitebizarrebeingbackhere.IgotacallfrommydadaskingifIfelttheearthquakethismorningbutImusthavebeendeadtotheworld.ExactlytwoyearsagoweweredoinganothershowinNelsonwhenithappened.

There must be a lot of memories for you here?

Yeahdefinitely…firstpashandthatkindofstuff.

Opshop has achieved a lot - you’ve gone platinum and taken the country by storm. What’s your next music career goal and what can we expect from the band this year?

WithOpshopit’sjustgoingtobegoingfromonethingtothenextreally.We’removingtoanalbumsituationwherewe’rereallyenjoyingwhatwe’redoingandonamoresimplifiedlevelwe’dliketogetbackintothat.We’reinthatscenariowhereourmusicismoreacousticallydriven.

What drives you as an artist?

I’vealwaysgotaunionandananchoringtomusic.Youwanttobeexpressedwhetherpeoplehearitornot.

News | Culture

You have your own label Control Freak Music and acclaimed success with ‘The Babysitters Circus’. What’s next for the band?

We’reheadingovertoEuropeinApriltotourinHolland,Germany,Italyandthenwe’reheadingbackoutthereagainlateronintheyear.Wehaveprettygoodsuccessandwe’rejustabouttoreleasethealbumovertherewherewe’llhavearealstringofgigscomingup.

Thealbumhasbeenagoodcoupleofyearsinthemakingsoit’sagoodfeelingtoputthattobedandmoveontothenextproject.Themainsingleontherecordis‘Everything’sGoingToBeAlright’andtheonlyruletothebandisthatyouhavetobeabletodancetothetune.

You were a judge on New Zealand’s Got Talent – how did you find your experience, did you learn anything and will you be doing it again?

I’velearntItalkalotofrubbish.Andpeoplebelieveit.Whichisreallyfunnyandthey’llpayyouforit.Sothat’skindofhandytoknow.No,itwasagreatexperienceIreallyenjoyeditandthethingIenjoyedmostwasbeinginasituationwhereyoureallygettoseetalentthrive.

Thecrowdwascrazywithacoupleofthousandpeopleateachshow.Itwasaweirdfewmonthsworkingwiththedynamicjudges.Astheshowgoesonit’snicetoseethatthespotlightismovedtothepeoplewhoareonthestage.

I’vebeenaskedtodoitagainbutwe’llseewhathappens.Ittakesalotoftime-ittakesfourmonthsoftheyeartodotheshow.

What do you think of illegal downloading and why is it important to support the music industry?

Ithinkpeopleshouldsupportartists.Ifyouwantthemusicgoandbuyit.Hopefullypeopleunderstandthevalueofthemusiccreatedandbuyitwhetherit’sforlove,timeortenbucks.

Do you ever forget lyrics and make them up on the spot?

I’mnotreallygoodatmakinguplyricsonthespotbutI’mhopingtobeafreestylerapper.

You’llbesurprisedhowyoucanforgetlyricswhenyoustartthinkingaboutwhatyouhadforlunch,you’vegotrefluxandbeforeyourealiseityou'reintoyournextsong.

Other than music being a big part of your life, is there anything else you love doing and would like to pursue in the future?

There’llalwaysbemusic.Buttheuseofenergyandlookingatreallyarchaicformsofcreatingenergyisimportant.Weneedtolookatnewpossibilitiesandstartlookingathowwe’vebeenconductingourselvesandcreateasystem.WeneedtodosomethingaboutitandI’dliketogetinvolvedandtrytobringawarenessordrawattentiontotheproblem.That’sgoingoninthebackofmymind.

If you only had 60 seconds on earth to perform, which one song would you choose to sing?

JeffBuckley-‘Grace’.

Thanks Jason!

Talkingtalent

I think people

should support

artists. If you

want the music

go and buy it.

Hopefully people

understand the

value of the music

created and buy

it whether it’s for

love, time or ten

bucks.

“

”- Singer, Jason Kerrison

News | Cover Story

JanineMorrell-Gunnlivesherlifein15minuteincrements.That’stheratingsgamefortheheadofthelargesttelevisioncompanyinthecountry.

Whitebait-TVproducesmorethanfivehoursofcompletedtelevisioneveryweekalongwithcommercialsandcorporatevideos,employs50fulltimestaff,upto70contractorsandhasanannualturnoverexceeding$8milliondollars.

Butshe’sliving,breathingproofthatbeingasuccessfulbusinesswomanandbeingarenicepersonarenotmutuallyexclusive.

JaninetalkstoMelindaCollinsaboutthevalueofrelationships,corporateresponsibilityandwantingtochangetheworld.

All Gunn's blazing



News | Cover Story

WhileiconictelevisionpersonalityJasonGunnisbestknownasthefaceofchildren’stelevision,lessisknownaboutthewomanwhohasstoodbyhissideforthepast18years.WhileJasonisthenaturalbornperformer,JanineMorrell-Gunnisthego-getterbehindthescenes;yourtypicalAtypepersonality…ambitious,driven,organisedandproactive.

Sheenteredthetelevisionindustryinher20s.“IwantedtobeaproducerofcurrentaffairsshowsbecauseIthought,naively,thatcurrentaffairsproducerscouldhelpshapetheworld…makeitabetterplace,”sheexplains.

DuringherfirsttriptoAuckland’sTVNZshemetamanwhotoldhertostayatuniversitybeforeenteringtheindustry.Yearslater,whenTVNZadvertisedforinternships,thatsamemanwasontheselectionpanel.“EveryyearduringthefiveyearsIhadbeenatuniversityIhadsenthimaChristmascardsoherememberedmeandhegotasayinmebeingsuccessfulasatrainee.

“Thisbusinessisallaboutrelationships.”

Hercareerprogressedrapidlyandafterindustryexposure,shemovedfromcurrentaffairsshowslikeForeignCorrespondentintotheyouthsegmentincludingDunedin’sViewfinderandChristchurch’sSpotOn.

WhentheChildren’sUnitmovedtoWellington,shechosetoremaininChristchurchforherfamily.“Itreallybecametimetoputastakeinthegroundandtimeto‘sailyourownwaka’really.IfeltitwastimetostepoutfromunderTVNZandsetupourownproductioncompany.”

Whitebait-TVbeganinChristchurch’sKilmoreStreet.Whentheaccountantadvisedthatitwouldmakefinancialsensetopurchaseequipmentinsteadofhiring,hewanderedofftocheckoutafiresaleatPrimeTelevision,camebackandsuggestedtheytakeouttheleaseontheBirminghamDrivebuilding.

“WestartedthereworkingonapreschoolprogrammecalledBumblewhichwemadeforthreeyearsundercontractforTVNZ.LateronwerepackagedtheshowasBumblelinateachingEnglishonaJapanesecablechannel.”

Twentyfourhoursisalongtimeintelevision,shesays.“Youcanhaveashow,loseashowandclawyourshowback.Soyougetquiteinnovative,”shelaughs.

Life on the edgeWhileit’sacompetitiveindustry,Janinesaystelevisiondoesn’tfollowthetypicalboomandbustcycleofbusiness.“Wearelessaffectedbywhat’shappeningeconomicallyinthatalotofwhatwedoissubjective.IliketosayIlivemylifein15minuteincrementswhichisratings.Wearetotallydeliveringtoaudiences,sowhatevershowyou’remakingyou’retryingtomakeitbettertowinaudienceshare.

“Itdoesmakeyouliveontheedgeofyourseat.”

It’safarcryfromherexpectations.“IthoughtIwouldbeabletodowhatIhadseensomeotherproducersdowhichwasgoandplaygolfandhavelonglunches,”shesays.

Shesoonfounditwasthehardestworkofherlife.Whilemanybusinessescanputtheirworkawayinafolderorafilingcabinet,Janinesaysherworkisoutthereeverydayforeveryonetoseeandjudgeaccordingly.Furthermoretherewerenonever-endingsupplycabinets.“Whenyoustartyourownbusinessyouarethestationerycupboardandyouarethecoffeemachine,”shelaughs.

Andit’sadecisionshewouldneverlookbackon.“Wedefinitelyhavehadourchallengesinwinningshowsandkeepingshows.Contentiskingandforustheprocessisasimportantastheproduct.WehavebeeninthisbusinessalongtimeandI’mveryfortunatetobeabletogetupeverydayandcometoworkandlovewhatIdo.Ijustdon’tstopthinkingaboutTVshowsandthenextideaandimprovingtheoneswe’vegot.”

Ifyouhadtoldheranumberofyearsagoshewasgoingtoberunningabusiness,Janinelikelywouldhavelaughedatyou.“Ididn’tthinkthatwasmeandyethereIam.Ithinkdoorscloseandothersopen.LifeismoreorganicthanIeverimagined;thingshaveawayofhappeningandIamallforleaninginandembracingit.

“Ibelieveeverythingisanopportunity.Shithappens,butthere’salwaysareason.

Risky businessWhiletherewasanelementofrisktoestablishingthebusiness,itfeltnatural.“ShirleyMacLaineoncesaidtogetthefruitoffthetreeyou’vegottogooutonalimb.Butitwasanaturalprogression;it’sJaseandIbeingtogetherandevolvinginourrolesasperformer/presenterandproducer.Thesumofthepartsisgreaterthanthewholeandthetwoofustogetherachievesomuchmorethanwewouldonourown.”

It’sallabouttrustingyourself.“Alotofpeoplehavegreatideasandthere’snoownershiporlicensefortheseideas.Theimportantthingistheabilitytoexecuteandwe’reinthebusinessofhavingideasbutthenbeingabletodeliverthoseideasintoshowsthatworkfortheaudience.It’sabigjumpfromideatoexecution.

“Thekeyinallofthatispeople;peopleareourbiggestandmostimportantresource–that’swhytheprocessissoimportantandpeoplecomefirst.Don’tbescaredtopaypeoplemorethanyourself;wehaveskillsandstrengthsbutwedon’thavethemalland50percentofsomethingisworthmorethan100percentofnothing.”

Whenitcomestopeople,Janinealsoenjoysbeinginapositiontonurturesomeofourhomegrowntalent.“Presenters,performersandartists,Ijusttakemyhatofftothemandwhattheydotodeliveron-screen.Andifmyskillscanhelpthentobealltheycanbethenit’sawonderfulthing.

“It’sgreatthatWhitebait-TVisabletobeasteppingstoneforsomeverytalentedpeopleintothisindustry.”

KeepingaproductionfacilityinChristchurchtoensureworkcontinuestofilterdownthiswayisalsoakeyrole.“Thethrough-putofworkiscriticaltogrowingpeople’sskillsandcraftespeciallyinaneverchangingtechnologicalworld.”

Lights of hopeIt’snotjustherfamily,herstafforthenextgenerationoftelevisionproducersthatJaninetakesresponsibilityforandheraltruisticstreakisrenowned.Her‘AdoptaChristchurchFamily’charitywasextremelysuccessfulfollowingtheearthquakes,aswasthe‘WhiteLightsofHope’,whichshesinglehandedlymasterminded.Butsheconsiderswhatshehasdoneasthetipofasignificanticeberg.

Hernextmoveistolookintotheissueofyouthsuicide.“Idofeelrealresponsibilitythatinthisgorgeouscountryofoursofonlyafewmillionpeoplethattherearepeoplewho

don’tfeeltheybelongorcan’tcarryonandthat’ssomethingItakequitepersonally.”

Therearealsoseveralprofessionalplansinthepipeline.“It’sinthecardsforustoproduceaprimetimeentertainmentshow,abitlikeLettermanandRove,soChristchurchcanbeadestinationthatpeoplebookintocometoourshow.It’sreallyimportantwecontinuetogrowourbusiness.

“We’rebringinginanewproducerfromAustraliawhichisfreeingusuptofocusonprogrammedevelopmentsowecanlookatincreasingourvolumeandrangeofproductionherefromChristchurch.IwasalsoveryfortunatetogettogotoChinalastyearandwe’relookingatacoupleofprojectsoverthereaswell.

“What’sbeencoolafterworkingforlargecompaniesisbeingabletobuildourownstudios,tosetuptheprocesshowwewantitandmakeitahappyplacetowork,aplacewherepeoplewanttogetupinthemorningtocomehereandenjoybeingatWhitebait.”

Becauseonethingshehaslearnedisyoudon’tneedtobemeantosurvive.“Youdon’thavetobeanasstogetwhatyouwant.Therearealotoftoughpeopleintelevision,butwehavethissaying‘firstdonoharm’.Ithinkitispossibleandwehavealwaystriedtotreatpeoplewell.”

It’sthesamephilosophyshehasforherfamilyandwhileher'smeanseverythingtoher,sheknowsnottoputtoomuchpressureonherself.“Ilearnedawhileagolife’stooshorttostuffamushroom,inthatyoujugglealotofplatesnowwomenareworkingfulltimeandhavingfamiliessoIthinkit’soktoletplatesdropnowandthen,youcan’tkeepthemallupintheair.

“I’vealsolearntthevalue,asaworkingmother,intakingsometimeformyself.UnlessIlookafterme,I’moflittlevaluetoJaseandourkids,familyandfriends,letalonebeingagoodemployerorhelpingsaveourplanet.”

We have been in this business a long

time and I’m very fortunate to be able to

get up every day and come to work and

love what I do.

“”- Janine Morrell-Gunn


Interview | Bob Parker

Incaseyoumissedit,ourcityseemstobeinastateoflimboasitsdeconstructioncomestoanendandtherebuildstartstokickin;bothundertakingswhichhavepresentedmorethantheoddproblem.

Butaswelookforwardtowhatliesahead,asopposedtowhatwehavejustlost,mayorBobParkertellsCanterbury TodayjustwhatitwilltaketomakeChristchurchoneofthegreatestlittlecitiesintheworld.

How do you envision the perfect Christchurch?

IthinkthevisionthecommunitylaidoutinShareanIdea,whichisthedocumentusedtoinformthegovernment’sfinalcutonthecityplan,wasanincrediblypowerfuldocument;arepositoryofthecommunity’sideasfilteredthroughalotofhighlyexperiencedpeopleandsignedoffbythecouncil.

Myvisionoftheperfectcityisstillfulfillingthevisionthatourcommunityhasexpressed.Intermsofthebroadercity,wearerelocatingentiresuburbs,somyvisionthereistobuildstrongercommunitiesforthefuture.Whatwehavediscoveredisthatthebestprotectioncomesfromthestrengthofthecommunity.

Havinglostlargeportionsofthecity,Iwantthosecommunitiestobebetterserviced,betterserved,havericheramenitiesandabetteroutcome.Wehavetotakesomethingpositiveoutoftheterriblydifficulttimesthathavebeenandthatmanypeoplearestillgoingthrough.

What are the council’s top priorities in order?

Ourprioritiesaretoensurethatourcoreinfrastructureisbroughtbacktothelevelsofservicethathelpusstandoutasacity.So,superiorparks,amenities,networksandimprovementsintheroadingsystem,butdeliveredinthemostcosteffectivewayinNewZealand.

Wewanttobuildacommunitythatismoresustainable,thatresonateswiththeworldwefindourselvesinnow,asopposedtothecitythatwaswhenitwaslaidout.Theworld’sadifferentplacenow.

Someareasinthecityarebeingdeclaringnobuildzones,areashavesufferedmassive

liquefactionfromtheearthquakeandwithsealevelriseareality,we’retakingthisopportunitytobuildnewareasthatwillbeabletosustaincommunitieswellintothefuture.

Theareaswe’veidentifiedwithissuesofgroundstabilityorgroundstrengthwillberesolvedbyA:notbuildinginthemosthighriskareasandB:byensuringmodificationsaremadewhereappropriate,suchasfoundationsandbuildingstandards.

OurvisionisforamuchmoresustainableChristchurch,attainablebytakingadvantageoftechnologiesandknowledgewehave.We’remuchmoreawareofourenvironmentalimpactthanwewerewhenthecitywaslaidout.

Wehaveachancetofixmanyofthosethings.Agreatexamplewouldbehowwetreatrainwater;wehaveveryhighstandardsaroundthewaywecollectrainwaterinoursuburbanareas.We’vebeenworkingwithEnvironmentCanterburytoputinareallygoodprotocolaroundstormwaterupgrading

andwe’vebeenabletoacceleratethatsincetheearthquake.Socomingoutofthisperiodthereistheopportunitytoacceleratethecity’sprogress.

OneoftheissuesofallcitiesintheOECDofabouthalfamillionpeopleisdecayoftheoldcentralbusinessdistrict.ThatwasverymuchthecaseinChristchurch,nowwehaveamassiveeconomicbubbletakingplace.Ourexistingeconomyhasprovedtobeveryresilient;morethan90percentofthebusinessesthatwererunninginthecitypriortotheearthquakearestillrunning.Wehavetomakesurethatwhatwerebuildgivesustheframeworkforprosperityintothefuture.

Inordertohaveavibrantheartwehavetoreintroduce,inaqualityway,residentialoccupation.Thecitywillneverbefilledinthewayitwasinthegoldendays,withmanufacturingandretail;ithastobeacityforpeople,notjustacityforbusiness.

Whatacitydoes,howit’slaidout,thefacilitiesitcanofferacommunityanditsrelationshipwiththeneedsofthe21stcentury,

Realising thegrand plan

Strength of community proved to be one

of the great survival factors in the face of

a very difficult time. I want to strengthen

that and we’ll do that through good design,

good provision of community facilities and

rethinking the way we deliver things.

BOB PARKER

“

”

By Melinda Collins


Interview | Bob Parker

arewhatmakeacitygreat.Strengthofcommunityprovedtobeoneofthegreatsurvivalfactorsinthefaceofaverydifficulttime.Iwanttostrengthenthatandwe’lldothatthroughgooddesign,goodprovisionofcommunityfacilitiesandrethinkingthewaywedeliverthings.

Where do you see the city in six months?

Insixmonthsit’sgoingtobehardtoshowhugemovesinthecommercialheartofthecitybecausewe’restillgettingtotheendofthedemolitionphaseandsomeofthemajorinfrastructureprojects,suchastheConventionCentre,performingartsareasandsportsfacilitiestakeawhiletoplan.

We’veidentifiedwheretheprioritiesareandthoseprojectsaremovingahead.We’veembarkedontheAvonRiverParkwhichhasstrengthenedthecentralcitylandscapeandwe’vealsoembarkedonalotofnewdevelopmentprogrammesforsmallsuburbsandcentres,includingLyttelton,Sydenham,Richmond,Sumner,Brighton.

Intheresidentialarea,Fletchershasannouncedithasspentoverabilliondollarsinresidentialrebuildsandrepairsandwecanseehowthat’srampingupeveryday.Itwillstilltakeanothertwoyearsorsotocompletetherepairsintheresidentialfabricofthecity,butinsixmonthstimetherebuildwillbeinfullswingandwewillhaveseenaboutanotherbilliondollarsofspendinthatarea.

Thelargescalephysicalchangesinthecitywillbegintoemergeoverthenext18monthstotwoyears.Bytwoyearsyouwillbegintoseeanumberofcoreprojectscomingtofruition.You’llseethepopulationgrowingandyou’llseeunemploymentdroppingevenfurther.Therewillalwaysbepeopleforsomereasonwhoareunabletofindemployment,butitwon’tbeforlackofopportunity.

Thisboom,whichwillrunforadecade,willdrivetheGDPofNewZealandtoadegreethatitwillshowup,somaybe1to1½percent.WhatthatmeansisifCanterburyis20percentofGDPandyou’reputting30or40billionintothatmarket,imaginewhatthat’sgoingtodoforourlocalGDP.

Thisisatimeoftremendousopportunityandnotjustforconstructionfirms;ifyouthinkaboutwhatyouputintoahouse,atleast14,000houseshavetoberebuiltjusttoreplacepre-quakehousingandthosehousesalsorequirealltheirfurnishings.Everyaspectwhichgoesintothathouseisabusinessopportunity,forexistingornewbusinesses.Thatripplesthroughthewholecommunity.Inonesenseitwasaterribletragedythatstruckourcity,ontheotherhandthere’sacountercyclicalopportunityhereforwhichwearegrateful.

How much scrutiny have yourself and the council come under since the earthquake?

Ithinkwe’veallbeenunderhugescrutiny.Lifeisnotasitwas;yougothroughthecitynowandyourtransportpatternsarechangingonadailybasis.We’recurrentlyspendingintheorderof$1.5milliondollarsadayonhorizontalinfrastructure–that’sanawfullotofroadworks,that’sanawfullotofpipesandmachinery.Thatraisesstresslevels.

Thegovernmentiswatchingusclosely,we’rewatchingthemclosely,thecommunityisinterestedintheoutcome,peopleareconcernedthatthescaleoftherebuildwillputratesupthroughtheroof.Addtothatthe

naturaltensionsthatjusthappenfrombeingexposedto11,000earthquakesandlosingfriendsandhouses;thereisn’tsomebodywhohasn’thadsomeformofdamageandweshouldneverunderestimatethepsychologicaldamage.

Nobodyinmylifetimehaseverlivedthroughanythinglikethisbeforeinthiscountry;it’sutterlyunique,it’sunexploredterritory.Wejustdon’tknowhowanythingisgoingtoturnoutandasaresultwearefocusedonourownpersonalareasofinterest.Itdoesmakeitamoredifficulttimeforeverybody,butwecanunderstandwhy.

Incrementallyit’sgettingbetterforsomeone,somewhereinthecityeverydayandeventuallythatbecomesagreatsnowballrollingdownamountaingettingbiggerandmovingfaster.That’sthesituationwe’recurrentlyinandthatsnowballisstartingtorollnowandmakearealdifference.

Why was writing your book ‘Ripped Apart’ important to you?

Itwasimportantformetotrytogiveaninsighttomycommunityaboutwhatitwaslikefromwherewewerestanding.Irealisedtherewasaperiodofmonthswheremylife,andthelivesofthepeopleIworkwith,wereunlikejustaboutanythingelseyoucouldimagine.Wewerejustnosetothegrindstone,fromtheearliesthourstolateatnighteverysingleday,nonstop.Therewassomuchtodo,tobeinvolvedin,decisionstobemade,meetingstobeattendedinanorganisationwhichhadessentiallylostallitsnormalfacilities.

Thedayaftertheearthquakeonthe22ndFebruarywedidn’thaveacomputersystem,aphonesystem,aplaceforourstafftowork,soaswellasmeetingallourexpectationsandalloftheresponsibilitieswehadtomeet,wehadtosolveallofthoseproblems.It’sremarkablethataftertheFebruaryearthquakethattookallthoselivesontheTuesday,thenextweekourrubbishcollectionswereonschedule,wepaidourstaff,whichwasincrediblyimportant,wehadcomputersandwehadphones.Andthat’sthewaywekeptworking.Wenevergotoutofthatdisastermode;wewerejustworkingsohard.

Iwantedtotellthatstoryforthecommunitysotheycouldhaveanunderstanding.IhadbeenapproachedbyacoupleofpublishersandIthoughtitwasprobablyjustabig‘to-do’andIcouldn’tdevotethetimetoit.ThenafriendofminewhoIworkedwithseveralyearsago,cametomeandsaid“youhavetotellthisstory,it’spartofwhat’shappened”.IsaidIwasjusttoobusysohesaidhewouldsitdownwithmewhenIhadtimeandstitchittogether.Sothat’swhatwedid.

Itbecameabitofatherapybecause,lookingbackIwasconfusingthetwoquakesinmyhead,Iwouldthink‘didthathappenafterSeptemberorFebruary?’Itreallyhelpedmeto,notonlyorganisemyownthoughts,butalsotorememberhowextraordinarythepeoplewewereworkingwithwere.

ItwasalsoanopportunitytoraisemoneyfortheSpinalTrust,soIagreedtodoitonthebasisthatanyroyaltiesIwouldhavereceivedwouldgotothatcharity.Ithinkthereweremorethan11,000injuriesthatdayoutsideofthepeoplewelost,butformanyofthosepeopletheirliveshavechangedinwaysthatcan’treallyberepaired;youcan’tgivesomebodyalegbackorrepairabrokenspine.Thosethingsreallyconcernmegreatly

becauseIfeelthey,asagroupofpeople,havelargelybeenforgottenandIwantedtodowhatIcouldtohelptheminsomeway.

If you could get any message out to the residents of Christchurch what would it be?

Thesimplestansweristhatthewayyouwillgetthroughanygreatdisasterormassivecommunitytraumaisgoingtobedictatedbythepreparationyouhavedone.Althoughnothingincivildefencecaneverbepredictedorplaysoutexactlyasyourehearsed,itreallydoesmakeadifference.

ThepreparationwehaddonethroughCivilDefenceinemergencymanagementandwiththeLifelinesProjecttoensurewewereprotectingvitalservicesagainstearthquakesandfloods,mostofthatpaidoff.

Althoughit’schaosafteranemergency,thesystemsorbasicstructureswehadcametogetherprettyquicklyinthosefirsthours.Thebuildingsweusedmaynothavebeentheoneswehadthoughtwewouldbeabletouse,butthesystemswehadtoidentifyandsatisfytheneedsofthecityatthattimeallcamefromthepreparationwehaddone.MywifeandIhaveanemergencykitwithfresh

water,agrabbag;itsoundslikeamassiveoverreaction,butwe’velearntthosearethethingsthatcanmakeadifference.Thosewhothinkaboutitwillbethosewhosurviveandwhocanhelpotherpeople.Soprep,prep,prep.

What is the most important thing you have learnt from the earthquakes?

Ihavelearntthatthatasacommunityweunderestimatetheresilienceofourpeople.YouheardaftertheearthquakeinChristchurch,thebushfiresinVictoriaandfromthefloodvictimsinBrisbaneandalongthecoast,thattheyareresilientpeople.

Ibelievethatineverybodythereexistsacapacitytobemore;tobebraver,befaster,bestronger,morelovingandmoreconsideratethanweevergettoexerciseinournormaleverydaylives.

I’veseenhowmuchcapacitywehavetosearchinsideourselvestomaketheworldabetterplace.It’sashameittakesadisastertofindthis,butweshouldallbeincrediblygrateful.Nomatterwhat,peoplewillrisetotheoccasionwhenit’sneeded–that’swhatI’velearnt.

”

Our existing economy has proved to be

very resilient; more than 90 percent of the

businesses that were running in the city prior

to the earthquake are still running. We have to

make sure that what we rebuild gives us the

framework for prosperity into the future.

BOB PARKER

“

”

Interview | Ben & Libby

Ben and Libby Crawford get recognised all the time; there’s those awkward moments when someone actually thinks they know them, or the times someone says hello and they have just seconds to work out if they actually know them. However, it was the family ties which the pair believes secured them the winning spot on The Block New Zealand. “Being brother and sister, we didn’t have to deal with relationship crap,” Ben laughs.

the old blockChips off

By Melinda Collins



“Wewentintothisalmostlikeabusinesstransaction;wewentintherewithaplanandalwayslookingtotheend.”

“It’stheindustrywe’rein,”Libbyexplains.“We’reusedtosettingobjectivesandworkingbackwardstoachievethem.”

Thatindustryisadvertisingand,unliketheclashofclassicsiblings,thepair’spersonalitiesandskillshavealwaysmeldedtogetherinacomplementarymanner.

BengainedafirstclasshonoursdegreeinmarketingatOtagoUniversity,beforeforgingacareerfocusedonthestrategy,planninganddevelopmentaspectsofadvertising.LibbyalsostudiedatOtago,completingadoubledegreeinmarketinganddesign,andinturnhasfocusedmoreonthecreativesideoftheindustry,butwithamarketingslant.

Shehasworkedasagraphicdesignerwithincreativeagenciesforthelasteightyears,themostrecentfiveasaseniordesignerinaChristchurchagency.BenmostrecentlyspentsevenyearsworkingforTourismNewZealandinvariousmarketingmanagementrolesbothinNewZealandandoffshore.

TheBlockofferedmuchmorethantheopportunitytochasetheirdreams.Itallowedthemtobuildtheirdreams,fromthegroundup.

“We’vetalkedabouthavingourownadvertisingagencyfortwoorthreeyearsandsatdownacoupleofChristmasesagotomapoutwhatwewantedtodo,”Bensays.“ThenTheBlockcamearoundandwequicklyrealisedthere’dbenobetteropportunitytolaunchourbusiness.”

“It’swhatwe’vealwayswantedtodo.”

KnownsimplyasLibby&Ben,thecompanyisacreativeagencythat“buildbrandsthroughbloodygoodideas,top-notchcreativeandclevermarketingcommunications,”accordingtothewebsite.

“We’reacreativeadvertisingagencyandwecreateandevolvebrandstocommunicateandengagewiththecustomernomatterwherethatmaybe,”Bensays.

Thisinvolveseverythingfromstrategydevelopment,throughtothebrandcreationandspecificcampaigndevelopment.“Wedoalotofdigitalaspartofthat,”Bensays.

“It’sanareawe’reextremelyexperiencedinandpassionateabout.Ourideasandworkinvolveseverythingfromwebsitedesignandbuildthroughtosocialintegrationandmobileinitiatives,”hesays.

“Alotofbusinessesknowtheyshouldbeinthedigitalandsocialenvironments,butoftendon’treallyunderstanditorhowtodoitinarelevantway,”LibbyfinishesinawayIsuspectiscommonforthepairwhothinksosuccinctly.

“It’sfunny,alotofpeoplehearweareinbusinessandthinkwe’redoinguphouses,”Libbysays.“Butitcouldn’tbefurtherfromthetruth!”

BornandbredinSouthlandandboardinginChristchurchforhighschool,thesiblingsoperatethebusinessfromBen’sAucklandbaseandLibby’sCantabrianhome,enablinganationwidepresence.

It’samodernwayofworking,Bensays.“Thatmobilephilosophycarriesoutthrougheverythingwedo.”

“Becausewe’remobileandcanworkremotely,”Libbysays,“theideaswe’regettingtoourclientsalsoreflectthataswell.”

Libby’sChristchurchlocationalsomeldswiththecompany’sphilosophy.“I’mheretostayandwe’rereallykeentohavethatstrongfootprinthereinChristchurch.Ithinkthenatureofthebusinesswe’reinisaroundcleverandcreativeideas,andbrandinghassuchastrongsynergywithwhat’sgoingonhereatthemoment,”shesays.

“It’sreallyexcitingtobeinvolvedinhelpingbusinessesachievetheirpotential,getbackontheirfeetandcreatethisreallyvibrantcitythatChristchurchisgoingtobe.”

It’sauniqueopportunity,Libbyadds.“Whileit’sobviouslybeenahorrible,gruellingcoupleofyearsinCanterburyforsomanypeople,theearthquakehasopeneddoorsforpeopletobeentrepreneurialandgivesomethingnewago.There’salotoffreshopportunityandalotofthe‘thisishowithasalwaysbeendone’hasbeenremoved.

“Ithinkthat’sbringingarealvibrancyandenergytothecityandthat’ssomethingwewouldlovetobeabletobepartoffromacreativepointofview,soit’scertainlyexciting.”

Thepairhaveforgedstrongrelationshipswithclientsandgroupsofpeoplewhoareinvolvedinthegreatermovementtofosterandsupportthecreativeandentrepreneurialcommunityintheregion.“We’redefinitelykeentostayinthoseconversationsandstayinvolvedwherewecan,”Libbyadds.

MaintainingaChristchurchpresencehasbeenaconsciousdecision,sheexplains.“I’mnotherebecauseIhavetobe,butbecauseIwanttobe,it’smyhome.Fromabusinesspointofviewwe’reexcitedbyhavingtheopportunitytobeapartofwhereChristchurchisgoing.”

Thepairadmitthattheywereatamajoradvantagewhentheydecidedtotaketheplungeandsetoutontheirown,giventhesignificantprizemoneytheywonandthenationalrecognitionthatcamewithit.“Wehadamassiveadvantageinthefactthatwewereonnationwidetelevisionandeverybodynowknowswhatwedo,whichblewthroughsomanybarrierspeoplehavearoundcreatingawarenessoftheirnewbusiness,”Bensays.

“Pluswewonagoodchunkofmoneythatwe’veputintostartingthebusiness,andbasicallytreatedasourfirstyearandabitoffall-backsalary.Itgaveus12monthsat

leasttogiveitacrackandtheconfidencetocommitfullytothebusiness.”

Buttheyareconfidenttheywouldhaverealisedtheirdreamsregardless.“Ialwayssaygiveitacrack,youneverknowunlessyoutryandI’vegotaverystrongbeliefinthat,”Bensays.

“Obviouslyyoushouldn’tberecklessandneedtobesurewhatyou’replanningondoingisbasedonasoundrationaleorproposition,butprovideditstacksup,gooutandgiveitago.It’sgoingtobescaryashell…”

“Seeksoundadviceaswell,”Libbyadds,everthepragmatist.“Getsoundadvicefrompeoplewithintherelevantindustries,businessmentorsorpeoplewhosejobsaretogooverideas.

“There’sthebalancingpointbetweenBenandI;he’salllike‘let’sdoit’andI’mall‘hangon,let’sthinkaboutthis’,”Libbylaughs.

“Giveitashot,goforit,doit!”Benstates.

“Providedit’sastrongidea,”Libbyfinishes.

Don’teverbeafraidtosayyes,Bensays.“Imagineifwehadn’tsaidyestothis?It’sallowedustodosomanythingswe’vealwayswantedtodo.

“Putyourselfoutthere,”Libbysays.“Wepushedourselvestotheabsolutebreakingpointofphysicalandmentalabilityandwekindofthrivedunderthepressureofitall.

“NowwhenI’mfindingsomethingtoughinmyeverydayworld,Istopmyselfandthink‘hangonthisisnothingcomparedtohowfarImanagedtopushmyselfonTheBlock’.It’sanewpointofreferenceforme.Yourealisehowmuchyoucanactuallyachieveinashortamountoftimeandhowhardyoucanpushyourself.”

“Ifpeoplesaidyesmoreoftentheworldwouldbeabetterplace…”Benadds.

“Oh,lookout!”Libbylaughs.“I’msoinspiredbyyoutoday!”

We’re a creative

advertising agency

and we create and

evolve brands to

communicate and

engage with the

customer no matter

where that may be

“

”- Ben Crawford

Interview | Ben & Libby


The Ashburton based company is one of only three printers in New Zealand to offer heatset printing on glossy paper, as well as traditional coldest printing onto newsprint.

Specialised heatset printing

Guardian Print invested in a new heatset press five years ago to expand its place within the printing market and offer a complete printing service.

Financial controller Ross Mains says the heatset printer has been a big success. “It allows us to print glossy publications, such as magazines, tabloid newspapers, flyers, brochures and catalogues. It opens up new markets and means we’re now a one-stop shop.”

Heatset is a flexible and efficient printing process that results in high quality and cost effective formats and products.

In coldset printing, ink is absorbed into the newsprint and sets cold, but with heatset the printed pages go through a process that effectively sets the ink on top of the paper, then applies a coating of silicone, putting the moisture back into the paper and giving a superior feel and brightness. The ink is also applied more densely so colours are richer.

Guardian Print’s business has grown rapidly since it invested in the heatset press.

“We produce a number of large property publications and several magazines, as well as a large number of national catalogues,” Ross says. “We have gained a foothold in the marketplace and have experienced some significant growth.”

Increased printing options

Guardian Print’s inline heatset printing provides easy mix and match options for publishers.

Printing can be done on a combination of both newsprint and gloss paper, with a variety of paginations and formats available.

This is a level of flexibility available nowhere else in the country. Guardian Print is the only New Zealand printer that can offer this combination of inline heatset and coldset mix options.

This superior quality and flexibility is due to the installation of its new DGM press, produced by the largest supplier of single-width presses to the US market.

This single width press is ideal for short and medium run quality printing, and allows for four-page tabloid (or two-page broadsheet) increments. Full colour printing is now an industry

standard and is provided on 48 out of 64 tabloid pages on a single press pass (24 out of 32 broadsheet pages).

“We provide a lot of flexibility in what we offer,” Ross says. “We’re 100 percent New Zealand owned and are a local business. We can produce large and small runs and we offer a great service.”

Guardian Print can produce up to 35,000 copies per hour and guarantees a fast turnaround.

A long history in print

Guardian Print’s origins date back 120 years, with the company holding a vast knowledge of the printing industry.

The company is 50 percent owned by the Ashburton Guardian, which is one of only three independently owned daily newspapers left in New Zealand.

Ross attributes its success in the competitive printing market to its professionalism and high level of service.

He says the company was firmly established as a leading South Island printing company within the coldset market before it moved into heatset printing five years ago. “We’ve never advertised our coldset services; we’ve grown by word of mouth in the newspaper market. We were printing most independent publications in the South Island with our coldset service,” he says.

“We then looked at where our future growth was going to come from and invested in heatset.”

Guardian Print has been led by general manager Steve Gallop for four years. Steve brought a huge amount experience into the company. “He has been in the printing industry for over 25 years,” Ross says.

“Steve uses that experience to assist our customers in maximising the impact of their printing investment.”

Guardian Print LimitedPO Box 77, AshburtonT (03) 307 7930 | F (03) 307 7931E [email protected]

Guardian Print offers a total turnkey printing service and can print everything from daily newspapers through to glossy magazines and catalogues.

Guardian Print can take care of all your printing needs and offers a range of services, including:

• High quality heatset printing on glossy paper, including magazines, tabloid newspapers, brochures and catalogues

• Traditional coldset printing onto newsprint

• A combination of newsprint and glossy paper printing in a variety of paginations and formats

• Using Kodak’s square dot thermal printing results in a higher quality end result

• Auto registration ensures the finished result is picture perfect

• A top of the line Muller Martini inserter and stitch-and-trim machinery provides a fast compiling, trimming and stapling service for magazine format items

• Full labelling and distribution services, individual bagging or standard bundling

• Overnight delivery to Wellington and 24 hours to Auckland.


1. Bed heavenTelo headboard

Sowhiteandluxuriousyou’dthinkit’dbebesttoleaveitinashowroom.Butthispristine,upholstered,tuftedheadboardshouldn’tbeleftuntouched.Stunningandelegant,itwillmakeyourbedroomexudeluxury.Justdon’tforgettomatchitwithwhitedrapes,duvet,pillowcasesandlinen.

RRP: POA

Availablefrom:www.backhousenz.com

2. One more timeJupiter beige wooden watch

Itspointofdifferenceisthefactthatit’sjustcool.Fashionableandeco-friendlytheJupiterwatchismadewith100percentmaplewood.AtreeisplantedforeveryWeWoodwatchproduced,soyoudon’tneedtoworryaboutrunningoffintotheforestandstarttree-hugging.It’salittlepieceofartbornfromthecityofFlorence.

RRP:$265

Availablefrom: www.hapa.co.nz

3. Inky indulgenceCaran d’Ache fountain pen

Theysayapicture’sworthathousandwords,butwiththisthingeverywordyouwritewillcomeataheftyprice.TheCarand’Ache1010DiamondslimitededitionfountainpenhastakeninspirationfromSwisswatchmakingtodeliveranintricate,creativeandstunningmasterpieceofawritinginstrument.Itincludesgold,rhodium-coated,silver-platedandpreciousstones.Atthisprice,you’dthinkminisculediamondswouldfalloutwhentheinkflows.

RRP:AU$1.2 million

Availablefrom: www.carandache.com

4. Practical shapesKaleido tray

Theseboldlycoloured,puzzle-liketrayscanbeusedasadecorativestatement,organiser,orusedtoserveupawelldeservedcoffeeorwine.Eachtrayisavailableinfivedifferentsizesandninecolours.

RRP:$36 (extra small) to extra large $175

Availablefrom:www.corporateculture.co.nz

News | Lifestyles

Lifestyles By Davina Richards

1.

2.

3.

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5. Totally cool Smeg refrigerator

Ifthisisn’tthecoolestfridgeever,thenIdon’twhatis.Smeghasstayedontopoftheurbanretrotrendandcloakedtoday’stechnologyinanold-stylecasetohelpyoukitoutyourkitcheninultimatestyle.Choosefromthebroadrangeofvibrantretrorefrigerators,combinedfridge-freezers,washingmachines,oventopsanddishwashers,tomakeeventheunlikeliestkitchenappliancestandoutinstyle.

RRP: $7,599

Availablefrom: www.smeg.co.nz

6. The sensor bundleBelkin WeMo

Goingout?TheBelkinWeMoSwitchandWeMoMotionKitdeliverswirelesscontrolofyourhomeappliancesandelectronics,turningdevicesofyourchoiceonoroffviamotionsensors.Thesensorplugsintoanoutletanddetectsmotionupto9metresawayandsendsawirelesssignaltotheWeMoSwitchtoturntheconnecteddeviceonoroff.YoucandownloadthefreeWeMoapptoanyAppledevice(iOS5orhigher)toprogramappliancestoturnonwhenyouwalkintothehouseorturnoffwhenyouleave.

RRP:$159.95

Availablefrom:www.belkin.com.au

7. Tying it altogetherCrossover tie

Whosaidyoushouldsticktothebogstandardtie?Forauniquelook,trythisunisexcrossovertieforanewlook.It’sanadjustableundercollartieheldtogetherwithafabriccoveredbutton.ThisoneismadeinChristchurchbyMister.Standoutwithsomethingdifferentforthenextoccasion.

RRP:$89

Availablefrom:www.theflock.co.nz

8. Stash itStash Box

Talkaboutmalegrooming.Thestashboxcomescompletewithshavingcream,hairshavebrush,afacescrubandmoisturiser.Theapothecarystyledcaseallowsyoutoutilisetheboxoncethecontentshavebeenusedonyourprettylittleface.Itworkswellasahandyboxtostashallthoseessentialmanitems–batteries,oldphones,manuals,cablesandthelike.

RRP:$165

Availablefrom:www.triumphanddisaster.com

News | Lifestyles

Lifestyles 5.

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RR

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Rebuilding Christchurch | Looking Forward

Christchurch’seconomicfutureisatacrossroadsandit’scrucialtherightdecisionsandinvestmentchoicesaremadetoensurewemaximisetheopportunitiesawaitingus.

The right decisions are crucial to maximise economic opportunities

ThisisthemessagefromCanterburyDevelopmentCorporationchiefexecutiveTomHooper.

CanterburyDevelopmentCorporation(CDC),whichleadseconomicdevelopmentforChristchurchCityCouncil,recentlylauncheditsChristchurchEconomicDevelopmentStrategy(CEDS).Theinitialversionofthestrategywasrevisedfollowingthe2010earthquakeandnowtakesintoaccountthesignificantimpactoftheearthquakesandcontinuingeffectsoftheglobalfinancialcrisis.

Italsorecognisestheeconomicvalueoftheruralsectortothecity’seconomyandtheamendmentsmadein2012totheGovernment’sbusinessgrowthagenda.

HoopersaysCEDSidentifiesfivelargescaleopportunities,called‘TheBig5’whichhavethepotentialtostep-changetheChristchurcheconomy.Anotherlistofdevelopmentinitiativesshowswhatisrequiredtosimply‘keepthecitycompetitive’withothersimilarsizedcitiesandregions.

“ThisstrategyfocusesourattentiononwhatcanmakearealdifferencetoChristchurch–beyondearthquakerecoveryandoverthenext20years,”Tomsays.“SuccessfulimplementationofTheBig5andKeepingtheCityCompetitiveprojectshasthepotentialtoplaceGDP54percenthigherthanitistodayby2031andthatisareallyexcitingprospect.”

Hesaysthechallengeisnowtomaintainmomentumandturnthestrategyintoreality.TheCDCwillleadsomeoftheprojectsinCEDSandwillmonitortheentirework

programme.“Wewillengagewithboththepublicandprivatesectorandinvolvethemintheprojectsasweentertheimplementationphase,andwillkeepallofourstakeholdersinformedofprogressthroughout.”

ChristchurchCityCouncilhasformallyendorsedCEDS.MayorBobParkersaysthestrategy“speakstoatransformationandrevitalisationthatwillultimatelyleadtoourcitybecomingoneofthesafest,mostenvironmentallysustainable,economicallybuoyantandculturallyrichcitiesintheworld”.

EnvironmentCanterburydeputychairDavidCaygillsaysitwasgreattoseeCDCrecognisingthecruciallinksbetweentheruralsectorandthecity.“Theeconomicbenefitsofirrigationdon’tjustflowtotheruralsector–nevermindalltheotherimpactsofthewaywaterisbeingmanagedinCanterbury.”

CanterburyEmployers’ChamberofCommercechiefexecutivePeterTownsenddescribesthestrategyasawellthoughtoutandsignificantpieceofwork.

“Thestrategyisaboutmorethanmoney–it’saboutourcommunity,socialissuesandgettingourenvironmentright.AtCECCwehavebeenclosetothisplanasithasbeendevelopedandweintendtostayclosetoitasitisrealised.Theplandependsonallofusforitsdelivery.Wewillallneedtosupportitandbeactivelyengaged.”

To view the Christchurch Economic Development Strategy (CEDS) and background paper visit: www.cdc.org.nz

DraftChristchurchTransportimagekindlysuppliedbytheChristchurchCityCouncil

We often talk of our rooms as having four walls and afford them such luxuries as wallpaper, paintings or unique lighting, yet the fifth wall is arguably as important – the floor.

Luckily for Canterbury residents, architects and designers and indeed all among us with a keen eye for interiors, Fifth Wall has collaborated with renowned carpet company CRONZ (Carpets and Rugs of New Zealand) to offer the latest innovations in custom, project-based design and supply of carpets.

The combination of the carpet expertise is good news for future projects in Christchurch and New Zealand as a whole. CRONZ is an internationally recognised carpet company with a sterling global reputation for its pure wool creations, yet there was a share in the market they weren’t claiming – enter Fifth Wall.

With each project individually assessed and discussed with the client, Fifth Wall start with ideas - colour, design etc, and assist the client all the way through to installation. An ‘inception to completion’ approach is used to ensure each job is tailored to suit the needs of the project, whether it be a library, an office or an upmarket hotel.

The capacity for Fifth Wall to capture the essence of tradition through its work provides thought-provoking possibilities for New Zealand-inspired feature carpet. Christchurch represents huge potential as many new projects aim to become unique and eye-catching as the city rebuilds with a focus on individuality.

Vision - Richard Borrie, one of Fifth Wall’s directors, emphasises the benefits of the collaboration. “What we offer the customer is an accumulated knowledge and experience combined to offer a more comprehensive approach to flooring.”

Richard encourages potential customers to approach Fifth Wall early in the building stages to ascertain the desired carpet’s

design and purpose, as each project is unique, hence the make-to-order service offered by the company.

Using key American, Asian and European carpet suppliers, Fifth Wall imports to suit any client’s wants and needs. Contact the team with your very own grand designs and they will have the expertise to make your dream flooring creation come to life.

Flawless flooring - While Fifth Wall offers the commercial

sector a wide range of eye-catching and attention invoking

floors, the residential market need not dismay, as the

company also caters to the desires of the creative home owner looking to secure that degree of exclusivity below their feet.

Architects, project managers, designers and renovators can now call upon respected and experienced carpet knowledge and background to create one of the key aesthetic finishes in a room – the floor.

“The family team at CRONZ – John and Helen Wyma along with their daughter Anneka – have been internationally known and respected for 10 years for their bespoke, luxurious pure wool floor coverings, but now we have the opportunity to expand into previously unconquered territory. It’s exciting times for both companies.”

The Fifth Wall and CRONZ showroom is now located at the Izone, 24 Detroit Drive, Rolleston, so stop by and have a chat with the amalgamated carpet experts and see first hand the wonderful wares they have on display.

Fifth Wall and CRONZ showroom24 Detroit Drive, Izone, Rolleston

(03) 347 3592 | [email protected] | www.cronz.co.nz

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1. FULL FALL PROTECTION: Installed 900mm below the roof eaves, this system is designed to provide a full perimeter working platform, which covers all the roof trades — builders can install trusses, fascia/guttering and roofing.

2. EAVES ONLY PROTECTION: Installed 200mm under the roof eaves, this system is designed to protect the roof installers.

· Both systems not only help minimise fall hazards, but in the case of the Full Fall Protection system, it has been found that there is significant cost and time benefits to be achieved when using the system. · Securescaffold is also able to install safety netting over the frames before the install of the trusses to provide the complete working at heights solution.

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Rebuilding Christchurch | Infrastructure

Laying an earthquake-resistant wastewater pipe to north-east suburbsTheStrongerChristchurchInfrastructureRebuildTeam’s(SCIRT)FultonHogandeliveryunitislearningthefineartoflayinga2.9kilometre,800mmdiameterplasticpipealongNorthNewBrighton’sBowerAveleadingintoAscotReserve,nearthecornerofBeachandFrostsRoads.

ThisnewwastewaterpipewillconnecttheexistinginfrastructuretothenewwastewaterpumpstationFultonHoganisbuildingonAscotReserve.ThiswillreplacetheearthquakedamagedpumpstationinHulverstoneDrive,Avondale.

At140kgpermetre,thepolyethylene(plastic)pipepieces,eachnearly12metreslong,areplacedonrollersforassemblyintosevensections.

Horizontaldirectionaldrillingisusedtoinstallthepipeinthegroundinsections.ThisminimisestrafficdisruptionalongBowerAvenueandkeepsthestreet’ssurfacemoreintactthananopentrench.

Giant wormhole for the new pipe

Dewateringpumpswillalsobeneededtocreateadrytrench.Thedirectionaldrillingmachinedrillsagiantwormholebelowthegroundsurfaceandthenpullsapproximate

Infrastructure developments500metresectionsofpipebackthroughthecavity.Thereisasensorintheheadofthedrillwhichtracksexactlywhereitisgoing.

Ittakesaboutamonthtogetastringof500metresofpipeintheground.Thewholeproject,whichbeganinJanuary,willtakesevenmonthswithcompletioninSeptember.

Two work sites, one to come Sandy Ave

WorkwillsoonbegintoinstallthepipefromAscotReservethroughtoDickTaylorDrive.ForthissectionthedrillingmachinewillbeonMarriottsRoadandwillpullthepipefromAscotReservealongDickTaylorDrive.SothedrillingmachinecansitonMarriottsRoadtheroadoutsideof19MarriottsRoadwillbeclosedforapproximatelytwoweeks.

OncethissectionhasbeeninstalledthenextstageoftheworktoinstallthepipelinealongBowerAvenuebetweenDickTaylorDriveandSandyAvenue.TheintersectionofSandyAvenueandBowerAvenuewillbeclosedforapproximatelythreemonths.

FultonHoganwillbekeepingFreevilleSchoolinformedasthisworkprogresses.

Sumner/ Redcliffs causeway and seawall rebuild begins

ThecausewaytoRedcliffsandSumnerisbeingrepairedduringthenextsixmonths.Toensuretheprojectiscompletedasefficiently

andsafelyaspossible,thecausewaywillbeclosedtoalltraffic,includingcyclistsandpedestrians.McCormacksBayRoadisthedetourroute.

Thedetouraddshalfakilometretothecausewayroutelengthbutisnotexpectedtocreatedelaysadditionaltothosealreadyexperiencedinthisarea.FultonHoganwillmonitorandmaintainthedetourrouteoncetheprojectstarts.

“Wehopethatpeoplewilldrivetotheconditionsonthenewdetourroute.Ifpeoplecanbecourteousitwillhelpease

thetransitionforMcCormacksBayresidentsandbusinessowners,”saysSCRITgeneralmanagerDuncanGibb.“Theaimistohavetheroadrepairedandtheseawallrebuiltforsummer.”

Anewbridgewillbebuiltoveranexistingculvert(channelundertheroad),aswellastwonewculverts.Waterwayrecreationalistsneedtostayawayfromtheculvertsandtakecarealongtheseawall.

Thisprojectisjustoneofmorethan100projectsSCIRTisrollingoutacrossthecity:www.strongerchristchurch.govt.nz

Ascot Reserve direct drill machine wastewater pressure main to pump station Feb 2013


Isthereanotherwayofgettingattheareatodothejobproperly?

Beforeenteringtheconfinedspace,ariskassessmentknownasaConfinedSpaceEntryPermitshouldbecompletedbyacompetentpersonasasitesafetymanagementtool.Thisshouldbeinwritingandshouldinclude:

•Theworkrequired

•Therangeofmethodsbywhichtheworkcanbesafelydone

•Thehazardsinvolved

•Theactualmethodselectedandequipmentproposed

•Emergencyandrescueprocedures.

Iftheconfinedspacehasbeenassessedaspotentiallyhavingairqualityissuesyoumustassessairqualityusingeitheranairmonitorandutiliseappropriatebreathingapparatuswhererequired.Assessingthesuitabilityoftheatmosphererequiressuitableknowledgeandexpertise.

Whenmeasuringairqualitytestthelevelsofoxygenintheair.Donotrelyonsmell–useproperlyapprovedairmonitors.

Ifnecessary,ventilate theconfinedspacebyusingsuitablydesignedandpositionedforced-airventilationequipment,orbyopeningmoreentryorexitpoints.Thentesttheairqualityinthespaceagain.

Theairqualityshouldbecontinuallymonitoredasoxygenandgaslevelsinaconfinedspacecanchangequickly.

Thenatureofaconfinedspaceoftenmeansanaccidentcanleadtomultiplevictims,particularlyifanotherworkerenterstheareatoassistinanemergency.Forthisreasonsafetyproceduresshouldplaceemphasisonthepreventionofharmandtheemergencyplan.

Finallywhenenteringaconfinedspacealwaysremembertoswitchoffallelectricity,gasorotherpowersourcesanddonotforgettolockoutortag-outmachinerybeforeentry.

Kathryn Heiler is programme director, Canterbury Rebuild Health and Safety, and Steve Moran the manager, Canterbury Rebuild Health and Safety at the Ministry of Business, Innovation and Employment

IntheaftermathoftheCanterburyearthquakes,workerswereattimesrequiredtoentertightspacestoassessthedamageofabuildingorstructure.Now,asconstructionworkgearsupforthecity’srebuild,increasinglyworkersinvolvedinbothresidentialandinfrastructurerepairworkareenteringspacesthatmaybedefinedasa“confinedspace”.

Rebuilding Christchurch | Health and Safety

Safety in small placesBy Kathryn Heiler and Steve Moran

Aconfinedspaceisanyareathatisnotintendedforhumanoccupancy,andhaslimitedaccessorthepotentialforcontainingatoxicoranoxygendeficientatmosphere.Theycanbeextremelyhazardousandposemultiplerisks,including:

•Potentialfortoxicgasbuildup

•Inadequateoxygenlevels

•Flammableorexplosiveatmospheres

•Inflowofwaterormaterialthatmaycauseengulfment

•Lackofstructuralintegrity

•Operationofmovingpartssuchasmachinery,plantandequipment

•Restrictedegress.

Insomecasesconfinedspacesonabuildingorworksitecanbeeasilyidentified.Howevertherecanalsobeconfusionaboutwhatdefinesaconfinedspace.Someexamplesinclude:

•Enclosedfoundations,basements,cellarsorotherundergroundareas

•Partiallycollapsedbuildings

•Fullyenclosedstoragestructures,suchasvesselsortanks

•Collapsedgroundorfissures

•Deepartificialtrenches.

Becauseworkinaconfinedspaceissohazardous,itiscoveredbytheAustralianStandard:AS2865:2009Confined Spaces.Assuchemployersshouldbemeetingtherequirementsofthestandardwhenundertakingworkinconfinedspaces,andmeetingtheirobligationsundertheHealthandSafetyinEmploymentAct1992.

Thestandardrequiresemployersorthoseincontroloftheplaceofworkto:

•Identifythehazardsassociatedwithworkingintheconfinedspace

•Assesstherisks

•Controltherisksby:elimination;isolation;minimisation;anduseofpersonalprotectiveequipment(PPE)

•Prepareanemergencyresponseplan.

Ifyouareplanningworkinaconfinedspaceyoushouldfirstlyconsiderwhetheryouneedtoentertheconfinedspaceatall.

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Rebuilding Christchurch | Height Safety

EveryyearhundredsofNewZealandworkersareseriouslyinjuredduetofallsfromheightatwork,someofthemfatally.Thecostofthesefallsfromheightisestimatedtobe$24millionayearinACCclaims–andthatdoesn’teventouchthehumancostoflosingalovedone,avaluedworkerandamemberofthecommunity.

AstheconstructionworkintheCanterburyrebuildquicklymovesahead,itiscrucialwedonotlosesightoftheimportanceofkeepingourworkerssafeandhealthy–andprotectthemfromthehazardsofworkingfromheight.Unlesseveryonecommitstomakingtherebuildsafe,werisklostlivesandinjuredworkers.

Case in pointInDecemberlastyeartheFletcherConstructionCompanyLimitedwasfined$45,000followingafallfromheightattheGrandChancellorHotelinChristchurch.

Thecompanyemployeewasworkingtoremovebeamsthatwerebeingcutawayandthenliftedoutbyacrane.Hefellnearlythreemetresfromaladderthatwasrestingagainstabeam.

Inanothercaselastyearaconstructionworkerbrokehispelvisandsufferedfacialinjuriesafterhefell5.5metreswheninstallingplantandequipmentatSilverFernFarms’TeArohafreezingworks.Ashewalkedacrossthefirstfloor,hefellthroughavoidwhereaserviceliftwastobeinstalled.

Thecompanyinvolved,EbertConstructionLimited,wasfined$37,500andorderedtopay$29,000totheinjuredworker,becausewhiletheholeonthefloorwascovered,itwasnotfixedinplace.Thisallowedtheworkertofallthroughtheceiling.

UndertheHealthandSafetyinEmploymentAct,EbertConstructionwasresponsibleforensuringthisworker’ssafetywhileatwork.However,theydidnotalerttheworkforcetothehazardnordiditisolatethehazardbysecurelyfixingthecoverorbyprovidingedgeprotectionaroundit.

What we’re doingWhenwelookatthestatistics,constructionindustryinjuriesandfatalitiesdonotpaintaprettypicture.WhenwebreakthemdownwecanseethatfallsfromheightcontinuetoberesponsibleforanunacceptablenumberofseriousinjuriesreportedtotheMinistryofBusiness,InnovationandEmployment(MBIE).

Morethanhalfofthesecomefromfallsfromlessthanthreemetres–mostcommonlyoffladdersorfromsinglestoreyroofs.

IntheCanterburyrebuildalonetherehasbeenanumberofseriousharmincidentsassociatedwithfallsfromheightreportedtoMBIEandcontinuedvigilanceisessentialtoensurethatthehealthandsafetyperformanceintherebuildimproves.

Basedontheestimatednumberofworkersinvolvedintherebuildeffortthroughto2018,andtheCanterburyconstructionindustry’shealthandsafetyrecordtodate,ifwedon’tcontinuetomakehealthandsafetyaprioritywecouldsee:

•Onetotwoconstructionrelatedfatalitiesineachyearoftherebuild

• Illhealthandfatalitiesthroughexposuretoworkplacecontaminantsandotherhazards

•600,000workingdayslostthroughworkplaceinjuryandillness

•$80millioninACCentitlements.

Thisisunacceptable.RebuildingCanterburysafelyisatoppriorityfortheministry.That’swhyitisworkingcloselywithindustry,governmentdepartments,employersandworkers'representatives.

LastyeartheministrylauncheditsPreventingFallsfromHeightcampaign.Thiscampaignhasthreeparts:

•Awarenessraising–engagingthesectoraboutthehazardsassociatedwithworkingatheight

•Education-providingsafetyinformationaboutwhatsafeworkingatheightlookslike

•Targetedenforcement–visitingresidentialworksiteswherethereisariskofcornersbeingcut.

Theministry,inassociationwith21businessesandindustryassociationsfromthecountry’sconstructionsector,producedtheBest Practice Guidelines for Working at Height in New Zealand.Theguidelinesareacriticalelementoftheprogramme,astheygiveallinvolvedwithworkingatheightcleardirectiononhowtomanagetheirworkinawaythatwillbringdownthedeathandinjurytoll.

Theguidelinesoutlinehowpeopleorganising,planninganddoingworkatheightcankeepthemselvesandotherssafe.Byachievingthat,theguidelinesalsohelpthoseinvolvedintheprocessmeettheirlegalobligationsundertheHealthandSafetyinEmployment(HSE)ActandtheHealthandSafetyinEmploymentRegulations,1995.

Enforcement FromJuly2012,theministrybegannationwidetargetedenforcementtoensurefirmsweretakingtheirethical,socialandlegalresponsibilitiesseriouslyandmakingittheirprioritytopreventfallswhileworkingatheight.

Ifaninspectorobservesinadequateornoprecautionstopreventfallsfromorthroughasinglestoryroofandotherstructures,orunsafeuseofladders,aprohibitionnoticewillbeissued.Iftheproblemcanberectifiedimmediately,awrittenwarningwillbeissued.

Ifaninspectorfindsevidencethatthehazardofafallfromheighthasnotbeenadequatelymanagedandappropriatestepsandcontrolsarenotbeingtaken,inspectorswillissueanimprovementnotice.Thismayrequirethedutyholder’shazardmanagementsystem

toidentifyworkinvolvingtheheighthazardandtheappropriatestepsforcarryingouttheworksafely.

Forcasesinvolvingafallcausingseriousharm,arecommendationofprosecutioncanbeexpected.

BetweenJuly2012andJanuary2013theministry’sinspectorsvisited1,500workplacesacrossNewZealandinthefirstenforcementphaseofthecampaign.Ofthose,700residentialconstructionsiteshadtobeshutdownbecauseofpoorsafetypractices.Morethan900enforcementactionsweretakenagainstconstructionsitesinthattime.InCanterbury,150constructionsiteswerevisited,resultingin70enforcementactions.

Targeted visitsTheministry’shealthandsafetyinspectorsareactivelyvisitingtheindustryandlookingforworkplacesthatmaybecuttingcornersorwhereimprovementsareneeded.Theywillalsobeactivelytargetingworksiteswheretheyhavereceivedinformationfromlocalauthoritybuildinginspectors,anyofficialcomplaints,seriousharmaccidentsandhazardousworknotifications.

InspectorswillcontinuetovisitworksitesuntiltheyaresatisfiedthedutyholderiscomplyingwiththeHSEAct.Proactiveenforcementisavitaltoolinchangingsafetypracticesassociatedwithworkingatheight.

Equipment selection and use Analysisbytheministryshowsthatpoorlymaintainedorthewronglyselectedequipmentcanbejustasdangerousashavingnoequipmentatall.Inspectorsaretrainedtoinspectandassessallequipmentusedforworkingatheight.

Selectingtherightequipmentforworkingsafelyatheightmeansthinkingabout:

Eliminatingtheworkingatheighthazard(eg,long-handledtoolsbeusedfromgroundlevel)

Isolatingpeoplefromtheworkingatheighthazard(eg,scaffoldsandedgeprotection)

Minimisingthedistanceandimpactofthefall(eg,netsorairbags).

Rememberthatminimisationisonlyacceptablewhenyou’veexhaustedeliminationandisolation.Doingnothingisnotanoption.

Withfallsfromheightsuchamajorcontributortothenumberofseriousharmandfatalitiesreportedintheconstructionsector,itiscrucialthattheindustryfullyunderstandsthehazardsinvolvedandtheirresponsibilitiestohelpkeepworkerssafe.

Wemustworktogethertomakesureallourworkersreturnhomehealthyandsafeeverynight.

The costly business of falls from heightBy Kathryn Heiler and Francois Barton

Kathryn Heiler is the programme director for Canterbury Rebuild Health and Safety and Francois Barton the acting general manager Health and Safety Operations for the Ministry of Business, Innovation and Employment Southern Region

Modern workplaces are a reflection of the immense growth and innovation our world is experiencing. A hybrid of revolutionary technology and human ingenuity, our workplaces are environments designed to maximise productivity and efficiency in areas of industrial expertise. But, quite naturally, such environments are fraught with challenges as the nature and scope of work continues to intensify. These challenges are further complicated by the introduction of new machinery, practises and operational procedures and, as Christchurch businesses recently experienced, random acts of Mother Nature.

Now, more than ever, Cantabrian workplaces have a heightened awareness that health and safety is critically important. The Canterbury earthquakes have been an untimely reminder that robust and comprehensive health and safety practises are a must.

Unexpected or otherwise, health and safety challenges require careful consideration, contemplation and creative thinking when it comes to education and best practise.

Safety ‘n Action is at the forefront of this education.

Offering extensive programmes at customer work sites across New Zealand, including Christchurch, and at its four training centres around the country, Safety ‘n Action is a major provider of training to construction, civil, chemical, manufacturing, and dairy and food industries, as well as councils and contracting companies.

The company’s burgeoning work flow and second-to-none reputation is testament to its unwavering commitment and dedication to world class health and safety practises in the New Zealand workplace.

Practical fun relevantThe aim of the Safety ‘n Action professional game is practical fun when it comes to health and safety training for New Zealand businesses.

With 16 full time trainers based across the country, including three in Christchurch and one in Dunedin, the organisation offers impressive geographical reach.

Its dedicated employee base is able to provide national based companies such as Fonterra with contractor training customised to their needs and the Christchurch presence provides two very comfortable training rooms, which allow the Safety ‘n Action team to undertake full practical training in all weather conditions.

- RELEVANT in that a company’s own procedures and documents can be used during training programmes, which engage scenarios and examples specific to the nature of its associated industry - Safety ‘n Action knows and honours that PRACTICAL is how people learn, so it has invested in equipment and facilities to meet these learning needs

- FUN is about students enjoying the experience. Safety ‘n Action trainers enjoy what they do and have a positive and friendly approach to ensure they get the best out of their students. Trainers get consistent feedback from customers both during and after the programme about their great learning experience - Safety ‘n Action is FLEXIBLE in being able to support the requirements of small contracting companies wanting to send one or two of their people at a time through to company specific courses. It provides more than 20 unique courses from manual handling, height safety and confined space, through to elevated work platform use.

Safety ‘n Action provides much of the necessary equipment at its training sessions and provides practical training on selecting the right equipment for the task.

It has the largest number of fully equipped training centres in New Zealand and is the only safety training provider with scaffold rigs, chemical storage areas, confined space training units and fire rigs for extinguisher training.

Trainers can also educate trainees about the set-up, use, correct maintenance and storage of key workplace equipment like height safety systems and confined space equipment.

The Safety ‘n Action philosophy

is to provide training that is

relevant, practical, fun and flexible

Customer service is key

Safety ‘n Action has a professional customer service team committed to ensuring all aspects of customer expectations are met - from a request for training right through to receiving certification evidence.

The company provides additional services including working alongside customers to evaluate their operational procedures to ensure training outcomes can be met.

Following training, Safety ‘n Action trainers also undertake reviews and site audits to determine levels of implementation – something that also helps organisations meet their legislative requirements.

On successful completion of Safety ‘n Action training, attendees receive a wallet sized ‘Go Safe’ card that provides details of the courses completed and also dates that reassessment is required. A standard and important part of this process involves informing Safety ‘n Action customers and students ahead of time when they are due to be reassessed.

A comprehensive student management system allows for the safe keeping of each and every student’s training record.

As a professional safety coaching company it is Safety ‘n Action’s mission to provide its customers with the knowledge and the tools required to proactively incorporate safety into every day actions and decisions.

An active quality management process enables information to be gathered from customers and others areas to allow constant improvement.

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RebeccaHammondandGrantStephensgraduatedwiththeirmastersinLandscapeArchitecturein2012andjustninemonthsagostartedrunningtheirownbusiness,H&SDesign,inChristchurch.

TheywontheJudges’SupremeawardandtheSupremeDesignawardatthisyear’sEllerslieInternationalFlowerShowfortheirgardenRevolutionisingReuse.Theyounganddynamicdesignerscreatedthegardenwithafocusonsmartrecyclingconceptsandworkingtogetherformedasignaturegardenwithingenuity,attentiontodetailandapowerfulmessagewhichwasenoughtotipthescalesforthejudges.

Inspired garden designs

H & S Design57A Amyes RoadHornbyChristchurchRebecca 021-170-8983 Grant 021-159-2301E [email protected] E [email protected]

— Advertising Feature

“Wearestillprettyblownawaybyit.Weputahugeamountoftime,effortandthoughtintoeveryaspectofourdesign.Wewerebothexcitedandhumbledbytheamazingfeedbackwereceived,”theysay.

Foraqualitydesignwiththeenvironmentinmind,RebeccaandGrantwilldeliveratailormadelandscapeplanwhichsuitsyourpersonaltaste,priorities,style,spaceandconcept.They’llworkwithyoueverystepofthewaytoguaranteeyouendupwithagranddesignwithimpact.

“Ilovebeingabletotakepeople’sgardensandideasandturnthemintoarealityandbeingabletotaketheknowledgeandexperiencethatIhaveandpassthisontoourclientstohelptheminwhateverwayIcan,”Rebeccasays.

“Grantenjoysmeetingnewpeopleandcreatingnewideas.Hehasalwaysenjoyeddesigningandfindstheprocessofproblemsolvingandworkingwithwhat’savailabletocreateinnovativeanduniquedesignswhicharefunandrewarding.”

Property & Construction | H&S Design

It’softenhardtofindacompanynametoencompassarangeofdisciplines,especiallywhentheyarewideanddiverse,butanewnamehasbeenannouncedinthearenaofexteriorarchitecture–thatnameisArko.

The new name in architecture

ArkoisthenextprogressionofAmazingConcreteGenerationII.JayvanLent,managingdirectorofArko,tookthereinsofAmazingConcretefouryearsagowiththeintenttoestablishacompanyfocusedonsupplyingunique,qualityconcreteproducts.

Anditisexactlywhatheachieved.

Yettheconstantevolutionandstriveforqualityledtoanewdynamicforacompanyalreadyrenownedfortopworkmanship.

“WehavetoomuchknowledgeandexperiencewithconcreteandexteriorarchitecturetoconstrictourselveswithanamelikeAmazingConcrete.Arkoallowsusthescopetoshowcaseourrangeofskills,”Jaysays.

Workinginco-ordinancewithlandscapearchitectStephenMapletoft,Arkohasaplethoraofexteriorknow-howintermsofdesignandallimportantimplementation.

Thecompanycancreateawealthofaestheticallyappealingdesignswhiletailoringtosuittheneedsofindividualpreferenceandofcourse,budget.

Research and developmentUsingspecialisedsteelreinforcementsystemswithvitalcommercialwater-proofing,Arkocontinuestoprovidebeautifullydesignedconcrete-focusedlandscapesengineeredtostandthetestoftime.

“Concreteisthelongtermoption.Itwilloutlasttimber10foldandwhenit’staxpayersmoneybeingspent,itshouldbeinvestedinthelongevityofamaterialthatwilllasthundredsofyears.”

Arko’sfirstofficialjob,theprestigiousCPITmemorialfortheMadrasStreetcampus,standsasanexampleofthecompany’sconcretemasteryandconceptualdesign.

Theinputintothememorialwascompletedpurelyasadonationtothecampusandtoitssymbolicimportance,commemoratingthe28peopleassociatedwithCPITwholosttheirlivesintheFebruary2011earthquake.

Property & Construction | Arko

Bonsai trees and The Ellerslie Flower ShowArko’sconcreteandBonsaicollaborationseenatthisyear’sEllerslieFlowerShowalignednaturewithexteriorarchitecture;twoforcesdesignedtocomplementeachotherforthedurationoftheirlifetime–oftenhundredsofyears.

JayhopesthisideawillevolveintoapermanentmuseumtoshowcasetheBonsaitreeintheGardenCityitselfandwiththebackingoftheNewZealandBonsaiAssociation,theprogressionseemsnatural.

ProgressioniscertainlyawordinJayVanLent’svocabulary–sokeepakeeneyeoutforthecatchynewnameintheexteriorarchitecturegame–Arko.

Arko T (03) 387 0367E [email protected] www.arko.co.nz



Property & Construction | Takahe Construction

Commercial and Residential

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Ph: 03 325 3183 | Mob: 021 221 9822E: [email protected]

Qualified TradesmenCommercial / Architectural / Residential

A professional building serviceTakaheConstructionLimitedhasawealthofexperienceandknowledgebehindit.

Owners/directorsCalvinCocksandTimFormangrewuptogetherandhavebeenfriendssincetheywerefiveyearsold.Theyservedtheirapprenticeshipstogether,wenttheirownwaysrunningseparatebusinessesbeforetheyjoinedforcesinApril2010tocreateTakaheConstructionandhaven’tlookedback.

TakaheConstructionhascontinuedtogrowandgainrecognitionforitshighstandardofconstruction.Thecompanyundertakesarangeofhigh-qualityconstructionprojects,includingarchitecturalresidentialandcommercialconstruction,renovationandfitoutprojects.

Thecompanydirectors,alongwith14qualifiedcarpenters,threeapprenticecarpentersandtwoadministrationstaff,takeprideinofferingapersonalservice.TakaheConstructionhastheskillsandexperiencetotakeonanyproject,includingchallenginghillsites,pooraccess,steepslopesandcomplexdesigns.

Thecompanymakestheresidentialbuildingprocessworryfreethroughrigorousplanningandprojectmanagement,strictcontrolofdeadlinesandbudgets,withongoingcommunicationtoensuretheclientunderstandswhatisgoingonatalltimes.

TakaheConstructionhelpsresidentialclientsgetthebestoutoftheirsiteandbuildingplanssotheycandeveloptheirdreamhome.Thecompanycompletesallaspectsofthehomebuildingproject,rightthroughtotheindoor/outdoorflowwithdecks,patios,pathways,driveways,landscapingandretainingwalls.

Onthecommercialfront,Takaheundertakesawiderangeofprojects,fromtilt-slabwarehouses,factories,shops,restaurantsandschools,tomulti-unithousingandapartments.

Thecompanyalsospecialisesinallareasofrenovationsandadditions.Theteamcanhelpclientsachievesuccessintheiroffice,shop,barorrestaurantthroughitsprofessionalandskilledfitoutwork.

Withmanyyears’combinedexperience,TakaheConstructionhasanexcellentreputationfordoingagreatjob.

A winning formulaTakaheConstructionworkscloselywithModernArchitecturePartners(MAP)andwonbothgoldandsilverMasterBuilders’awardsforahousetheycompletedtogether.

TakahedirectorTimFormansaysthebusinesshasworkedalongsideMAPmanytimes,includingtheAkaroahousethatwonawardsforlastyear’s$1-$2millioncategory.

The450sqmhousespansthreelevelsandfeaturesmanyexactingdetailsthathadtobeaccuratelybuiltintotheproject.

TakahedirectorCalvinCockssaysthehouse,whichoverlookstheyachtclubinAkaroa,wasfullofchallenges,including95percentsitecoveragerequiringboundary-to-boundaryexcavation,throughtothehouseitself.

ThecontemporaryclassichomewasdesignedbyMAP,whichhasdevelopedastrongrelationshipwithTakaheConstruction.

FormansaystheserelationshipsarecriticaltoTakahe’ssuccess.“Ourprimaryfocusisbuildingtherelationshipwiththearchitectandclient,”hesays.

“ThehouseMAPcameupwithisextremelydetailedintermsofitsdesignfeaturesanddetailingandthroughcraftsmanshipwewereabletoreplicatetheplandetailsintoreality.”

CapabilitiesTakahe Construction can handle any building project, no matter how large or small, including:

•Hillsidearchitecturalhomes

•Newresidentialhomes

•Renovationsandadditions

•Commercialconstruction

•Office,shopandbarfit-outs

•Multi-unithousingandapartments

•Buildingandstructuralassessments.

Proud to beassociated withTakahe Construction


Property & Construction | Takahe Construction

Bramwell ScaffoldingProud to be associated with Takahe

Construction on the Victoria St Development

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New focus on commercial buildsTakaheConstructioniscurrentlycompletingalargenewcommercialbuildingincentralChristchurch.

TheVictoriaStreetprojectcomprisesathree-storeyconcrete-blockcommercialbuildingwithaComFlor80flooringsystem.ComFlorisanewgenerationofcompositesteelfloordecksdevelopedbyTataSteelthatofferslongerspans,reducedconcreteusageandimprovedconstructionstageefficiencies.

DirectorCalvinCockssaystheVictoriaStreetprojectisalargeprojectincorporatingalotofstructuralsteel.“Thefrontofthebuildingfeaturesexposedsteelworkandaglassfacade.Wearenowwrappingupandallthefinishesaregoingin.CommercialisabigfocusforusnowandVictoriaStreethasopenedupthatparcelofwork.”

DirectorTimFormansaystheprojectisoneofthefirstlargecommercialprojectsTakaheConstructionhasundertakenandisrepresentativeofthecompanynowmovingmoreintocommercialwork.

“We’vebeenheavilyinvolvedinrestaurantfitouts,butthisisthefirstlargecommercialproject.It’sgoneverywell.Wehaveagoodrelationshipwiththearchitects,MAP,andtheprojectistrackingnicely.”

Itisproposedthefirstandsecondfloorsofthebuildingwillbeforprofessionals,whilethegroundfloorisbeingsetupforarestaurant.

Other major projectsThebusinesshasanumberofothersignificantprojectsunderwayandrecentlycompletedanewlearningfacilityatStJohnofGod,inconjunctionwithArrowInternational.TakahepreviouslyworkedwithArrowInternationalonmanyprojectsincludingrefittingtheproductionlineforCocaColainChristchurch.

“Westillhaveresidentialworkgoingon,”Calvinsays.“Wecurrentlyhaveatwo-storey

ServicesTakahe Construction will take the stress out of your building project:

•Completeprojectmanagementfromfirstcontacttothedayyoumovein

•Keepingyouinformedsoyouknowwhat’shappeningeverystepoftheway

•Friendly,personalservicefromtrade-qualifiedbuilderswhocareasmuchaboutyourbuildingprojectasyoudo

•Expertadviceonthelatestmaterials,technologiesandbuildingtechniques

•Outstandingworkmanshipandqualityfinishing.

Takahe Construction LimitedPO Box 21329 Edgeware ChristchurchT (03) 365 1150E [email protected]


Our guys

are high-end

carpenters who

specialise in the

finer detail work.

Our point of

difference is the

quality and our

company is very

sharp. tilt-panelhigh-endarchitectural$1.5millionhomeinFendalton.”

Italsostartedanotherhigh-spechomeonTC3landinPentlowPlace,Fendalton.“That’sanewtwo-storeyhousewith$80,000oflandimprovements,”Timsays.“TC3landissuesareholdingalotofpeopleupwiththeirrepairsandrebuilds.We’requiteluckythatwehavesomeofthefirstinsuranceatagoodmarketrate.”

CalvinsaysqualityisthebiggestfocusfortheTakaheteam.“Ourguysarehigh-endcarpenterswhospecialiseinthefinerdetailwork.Ourpointofdifferenceisthequalityandourcompanyisverysharp.”

“

”- Director, Calvin Cock

229 Tuahiwi Road, RD 1, KaiapoiPhone: 03 313 5969 / 0800 937 2468,

Fax: 03 313 5955Email: [email protected]

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Proud to be associated with Lanyon &Le Compte on their 25 year Anniversary

Complete building solutions LanyonandLeCompteConstructionLimitedisanindustryleaderinthedesignandbuildofarchitecturallydesignedhomes,apartmentsandcommercialpremises.

Oneareathecompanydoesspecialiseinishighstrengthconcreteconstruction.

TheChristchurchcompanywasformedin1990bydirectorsMarkLanyonandShaneLeCompte,whoofferafulldesignandbuildprocessforalltypesofconstruction,fromstandardtimberframetoThermomassconcretehomesandbuildings.

Thermomass panelsLanyonandLeComptehastargetedtheThermomassmarketduetoitsbeliefinthestrengthandefficiencyofconcreteconstruction.

Thermomassmanufacturesafulllineofconcreteinsulationsystemsforuseinplantprecast,tilt-up,andcast-in-placeprojects.Panelsofferhighdurabilityandinsulationpropertiesandareabletobeconstructedoffsitetoensureahigh-qualityfinishandfasterconstruction.

BuildingsconstructedwithThermomassarequiet,safeandalmostmaintenancefree.Theyarealsohurricane,tornadoandfireresistant.

Significant construction projectsLanyonandLeComptehasutilisedprecastconcreteconstructioninanumberofhigh-qualityapartmentblocksbuiltthroughoutChristchurch.

ItiscurrentlyrebuildingtheLatimerHotelinthecentralcity,whichisoneofthelargestcommercialjobsonatpresent.

LanyonandLeCompteemploysacommittedteamofcarpentersandapprenticestocompleteanybuildingprojectwhichpresentsitself,fromentrylevelhomestoarchitecturallydesignedhomes,tilt-upfactoriesandwarehousesandmodernapartmentblocks,swimmingpoolsandlandscapingprecastpanels,fencingandretainingwalls.

Focus on qualityPrecastingthepanelsoffsiteallowsforfastconstructionandahighergradeoffinish,comparedtotilt-slabconstruction.

“Wecanofferafullprojectmanagementservice,ensuringasmoothcompletionoftheprojectfromstarttofinish,”ShaneLeComptesays.

“Allscopesofworkarecateredforwithinthecompany,fromexcavationoffoundationstotransportandcranageorprecastpanels,throughtoallformsofcarpentryandjoinery.Thisallowsustokeepconstructionandtimecoststoaminimum,withallworkmanshipcoveredbyaMasterBuilders’Guarantee.”

Thecompanyalsooffersawiderangeofspecialistfinishconcreteproducts,includingfeaturepanels,acidwashes,exposedfinishes,spongedfinishandcolouredconcrete.

Enhanced crane capacityTherecentpurchaseofthreenewmobilecraneshasgivenLanyonandLeComptegreatercapabilitiesandflexibility.

ShaneLeComptesaysthecompanyhaspurchasedtwonew50-tonnecranesandanew130-tonnecrane.“Thenewcraneshaveaddedquiteabitofscope.Onourcommercialsideweproduceprecastpanelsoffsiteandwecomeinanddothefoundationsandplacethepanels,”hesays.

“We’vedonecraneworkbeforebutwewerereasonablylimitedbyourolder40and45-tonnecranes.Thenew130-tonnemachineisgoingtomakeabigdifferencetoourcapabilities.”

What Lanyon and Le Compte can offer you:

•Design,engineeringandbuildingofone-offprojects

•Projectmanagement

•Precastproductsandcomponents

•Shopdrawingservices

•Architecturallybuilthomes

•Thermomassconcreteinsulatedhomes

•Hillprojects

•Warehouseandfactoryconstruction

•Apartmentandhigh-densityconstruction

•Excavatorandtruckhire

•Cranehireage

•RegisteredMasterBuilders'Guarantee

Latimer Exterior

Property & Construction | Lanyon & Le Compte Construction

379 Madras Street, ChristchurchPh. 03 379 0520

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Property & Construction | Lanyon & Le Compte Construction

The Cocoon systemLanyon and Le Compte Construction is now offering a cost effective residential concrete building solution through its subsidiary company, Cocoon Homes.

Cocoon Homes offer a fast, flexible way to build your new home, with all the advantages of the high mass of concrete.

Cocoon’s external walls are made from concrete and are lined internally with the Gracol patented batten and insulation system.

Externally, the concrete wall is either painted or plastered using any plaster system approved to be used on precast concrete panel.

The unique construction technique of the Cocoon system delivers savings in every step of construction and produces a building that is robust and maintenance free.

Exceptional insulation keeps Cocoon buildings warm in winter and cool in summer, increasing comfort and lowering energy costs. At the same time, it ensures a quiet, healthy, secure space.

“Cocoon offers an R rating of 5 on the wall, which is pretty much double anything else you’ll get in timber framing,” Cocoon director Shane says. “It’s a solid construction so there are no leaky homes and it’s a lot stronger.”

A wide range of finishes and architectural possibilities ensures every preference and personal taste is catered for in design and aesthetics.

Full design and build serviceLanyon and Le Compte developed the Cocoon system during several years. Shane says while the company is known primarily as a commercial builder, Cocoon Homes is allowing it to move into the residential market with a specialty product.

Cocoon Homes can take your architectural plans and provide engineering and precast concrete panel shop drawings. Taking care of engineering, Cocoon also provides a full design service.

Cocoon is 100 percent New Zealand-made and uses totally locally sourced products. It is manufactured in Christchurch and installed by the manufacturers.

Shane says Cocoon is a more cost-effective system than Thermomass and puts concrete back in the same price range as hebel construction.

“We still do Thermomass concrete homes as well, but they’re at the top end of the market, starting at around $3000 per square metre. With Cocoon we can build a standard three-bedroom home on the flat for around $1400-$1500 per square metre.”

Lanyon and Le Compte Construction LimitedPO Box 18-818 ChristchurchT (03) 382 0002M (027) 434 0210


What makes Cocoon Homes unique?

• Fast construction - a 250 sqm single storey home can go from the start of construction to lock up in just three weeks

• Cocoon homes are solid, warm, and watertight. The external walls are concrete, lined internally with fibreglass battens and plasterboard, so no leaky homes

• Cocoon homes come in flexible designs and construction

• Superb insulation means Cocoon homes are energy efficient

• Cocoon homes are cost efficient to build

• They can be painted or plastered finish to suit personal preferences

• Wherever possible, recycled materials are used

• All Cocoon buildings are 100 percent New Zealand made.

Cantabrians are turning to concreteCustomers of Lanyon and Le Compte Construction and Cocoon Homes are increasingly realising the benefits of concrete construction.

Shane says his companies are leaders in the concrete construction market. “We’re pretty innovative and we don’t try to compete in the timber-framed market. Over the last 20 years we’ve been building concrete houses and our clients were usually American or European,” he says.

“It’s about educating people on the benefits of concrete and Kiwis are now coming more on line with it. The Canterbury earthquakes have also prompted people to look at different options for stronger homes.”

We’re pretty innovative and we don’t try

to compete in the timber-framed market.

Over the last 20 years we’ve been building

concrete houses and our clients were usually

American or European

“

”


Property & Construction | Chain Reaction Cycles

CSC Accounting are delighted to support Darryn and his team with this new venture.

www.cscaccounting.co.nz

287 Barrington Street, Christchurch, 8024

Office: 03 974 1050Cell: 021 873 692

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If you need wheels then Chain Reaction Cycles, Christchurch’s all round bike shop, is the place to go.

Getting the best bike for you

With two stores, in Riccarton and Moorhouse Avenue, you’ll find a wide range of mountain bikes, road bikes, lifestyle bikes, children’s bikes and more. You can also purchase all the cycling gear, parts, accessories and apparel.

With many bikes stores in Canterbury, what makes Chain Reaction Cycles different from its competitors?

The simple answer is a passion for cycling. With 30 years experience in the cycle industry, owner and bike enthusiast Darryn Giles

says that everyone at Chain Reaction Cycles pride themselves on offering the best service possibly.

“Me and my wife Tracey, along with the rest of the team, know, ride and love cycling; all of my staff own a bike.

“We treat our customers in the same way that we would like to be treated. I hate it when you walk into retail stores and the staff ignore you. At Chain Reaction our staff always try to greet you early on into your visit to our store.

“Whether you are bringing your bike to be serviced by our qualified mechanics, purchasing a new bike or even getting a tube, every customer is important to us.”

With a vast range of bikes and accessories from different manufacturers, Darryn and his team are proud to offer competitive prices and the best selection possible.

Chain Reaction Cycles also plays a big role in cycle events and rider sponsorship throughout Canterbury and the South Island.

“Chain Reaction has been proud to support a number of world class and Olympic athletes including Kris Gemmell, Dylan McNiece, Paul Odlin, Rosara Joseph, Darryn Henderson, Craig and Ben Oliver - the list goes on.

“We also support local events to support our customers. This year Chain Reaction will support Le Race, the winter night racing world champs, the Prebbleton Winter Worlds and the Warmup Chain Reaction Specialized road racing team.”

The Riccarton store first opened in 2000; a traditional bicycle store compared to the new Moorhouse branch, which Darryn describes as a “retail experience”. Chain Reaction Cycles, situated in Midway Moorhouse (a re-development site helping retailers get back up and running again), now includes the world renowned Specialized Concept Store.

Specialised – what it meansAs a specialised concept store Chain Reaction Cycles stocks a full range of specialised bikes and accessory products, while also stocking a number of other premium equipment brands to complement its range.

Darryn’s advice for choosing a bike

• Think about the sort of riding you want to do. Will you grow as a rider or compete? What do your mates ride? If you cycle with a group of riders buy something similar to what they have – that way you can keep up with the kind of riding your group does

• Consider what have you liked and disliked about other bikes you have owned, how much can you spend and would you get a loan to buy your new bike

• Road bikes are quick and smooth on good roads, but not good for any sort of off road riding. Try out the riding position on road bikes before buying to make sure you’re comfortable riding, usually for a long time, in a bit of a stretched out position

• Mountain bikes are not so quick on the road, but are robust go-anywhere bikes designed for a variety of ride styles. You ride more upright and on just about any surface with the help of front and rear suspension and wide knobbly tyres. If it’s the great outdoors for you then a mountain bike is the way to go

• Kids’ bikes are for ages up to about 12 or so. It is worth taking a look at small size adult range bikes - starting with a bike set as small as it safely goes (at first) means they can grow into the bike.


Chain Reaction Cycles 4/218 Moorhouse Avenue ChristchurchT (03) 943 4925114B Riccarton Rd Christchurch T (03) 343 5040 E [email protected] www.chainreaction.co.nz ‘Like’ Chain Reaction Cycles on Facebook


Darryn says to get the best riding experience on any terrain you need to find your unique active riding position, which will help you climb faster, descend more confidently and ride with less fatigue.

“This is achieved in conjunction with a trained Body Geometry Fit Specialist who has a complete understanding of your unique biomechanics and experience. Body Geometry is the most complete system to help you become one with your bike. It gives our customers the best knowledge possible.

“To understand how you ride, a Body Geometry Specialist will ask about your goals and measure your physical capabilities and strengths. Then we adjust your bike to you and recommend solutions to improve comfort and enjoyment. We can do all this within the private fitting room in our new store,” he explains.

Onsite workshopAs well as providing customers with a range of bikes and accessories Chain Reaction Cycles on Moorhouse Avenue has fully qualified mechanics on site to assist you with your requirements.

“The team in our workshop are trained in all the latest products and techniques. All of our mechanics are Shimano certified and attend update courses every year.

We treat our

customers in the

same way that we

would like to be

treated. I hate it when

you walk into retail

stores and the staff

ignore you. At Chain

Reaction our staff

always try to greet

you early on into your

visit to our store.

“If you just want to make sure your kids’ bikes are safe, or want to get your dream bike fully serviced, our workshop is the place to go. We offer basic cycle repairs from stopping that annoying creak to complete shock servicing and wheel building.”

“

”

Property & Construction | Chain Reaction Cycles

Proud to be accountants and advisors to Mark McGrath and McG Fence Hire.

We welcome your inquiry - please call directors Stephen O’Connell or Len Brigden

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Property & Construction | MCG Fence Hire

Temporary fencing has been a crucial part of the Christchurch rebuild - part of the rebuild that is not thought about.

Need temporary fencing?

It is needed to fence off red zones, dangerous buildings and demolition works; without it Christchurch would not be safe. Hiring temporary fencing is the quick and effective way to do the job.

MCG Temporary Fence Hire has, as you’d imagine, seen a fair bit of change from the Christchurch earthquakes. The business started in 2008 with about one km of temporary fencing – it now has in excess of 10km of temporary fence on hire.

The earthquakes created exponential growth for the company right from the get-go, with MCG fencing needed immediately after the first September 4, 2010 event to condon off the red zone.

Work continues apace for MCG now we’re in rebuild mode. Temporary fencing is in high demand for infrastructure rebuild, housing and property rebuild and new construction developments.

“Growth continues,” says owner Mark McGath. “Just last week we cleared a 40 foot container of fence which is now being utilised in full on one project and with another container of fence ordered for the same client. We have purchased a second truck and acquired additional yard space for temporary fence storage.

“We recognise the importance of the role of safety within our community and, while temporary fencing is a small part part of rebuilding and construction, it is a critical part. Without temporary fencing in place a project cannot begin or be signed off. Thus a fast and responsive service is paramount to a speedy rebuild and to a safe community.

“MCG has become synonymous with efficiency, nimbleness, high quality temporary fencing and a commitment not just to the client, but also to our community.”

MCG Fence Hire has strong customer loyalty from Jennian Homes, Southern Demolition and Salvage, BARRS, BuildTech, HEB Structures and HEB Construction, DELTA, Downer and smaller but equally committed customers.

“I believe our strength, or our point of difference is, in a word - service. A 24-7, fast and immediate response. We are reliable and deliver on what we agree too. Also personal service; I answer all phone enquiries personally to ensure a seamless transaction regarding fence hire and specific site requirements.

MCG Fence Hire28 Thackers Quay Woolston T 03 389 9516M 027 497 7444E [email protected] www.tempfence.co.nz


“We continue to grow our hire business and presence in Christchurch. I have also formed a second standalone company, Temporary Fence Sales New Zealand and am in the throes of developing this company into a greater entity.”

MCG Fence Hire has on online order and enquiry form on its website www.tempfence.co.nz or via the free phone number 0800 624 336.


Property & Construction | Lighthouse Lighting

The lighting professionals Lighting is used in a multitude of ways around the home; to open up a room, draw attention to an object or living space, to create a strong focal point or for use as decoration.

Lighthouse Lighting 6/210 Moorhouse AvenueChristchurchT (03) 377 7206www.lighthouselighting.co.nz


Good lighting will help you to bring a room together by creating different mood and tone. Whether you’re renovating your home, moving into a new home, or simply updating your style, the specialists will help you choose the right lighting for your environment, style and needs.

The Lighthouse Lighting Group has one of the largest stocks of lighting in the southern hemisphere. There are 10 stores throughout New Zealand, all with a team of experienced consultants ready to offer friendly, expert advice and professional service for your lighting solutions. They’re

that good that the company also runs seminars for professionals on lighting design.

The company offers a wide range of quality lighting products imported from Europe; Spain, Italy, Germany, San Marino, and Australia - all through its own importing business and warehouse in Christchurch.

Around the globe products ensure customers have quality, value, variety and choice, so you’ll find nothing less than a winning signature to enhance your space.

“For a small country we have managed to import a huge range of designer lighting and this has been achieved by forming a national co-operative with like-minded people to give us buying power and turnover to carry this fabulous range,” owner Alan Honeybone says.

The company recently opened a new store on Moorhouse Avenue complete with concept rooms so people can see how fittings may look at home. There are also dark rooms where people can see how different lighting methods and technologies work.

“Two minutes spent trying different lighting methods in the dark rooms often convinces people that there are much better ways of lighting than they have seen, Alan says.

“The most exciting new product I have seen in the last 20 years is not LED, but a product

called DimSlim, which is designed to be hidden and uses reflected light. The light can not only be dimmed, but also the colour temperature (how warm or cold the light is), can be adjusted.”

The professional team are all experts when it comes to knowledge about energy efficient lighting and LED products. If you’re looking to include stunning pendant lights, beautiful chandelier or shed some light in to your outdoor area, you’ll find some of the best lighting fixtures at Lighthouse. The staff is passionate about what they do and work hard to deliver quality products and service.

“We are the New Zealand importer of i-Led from Italy who are recognised to be the current world leader in LED technology. We do lighting for everything from the humble batch or rental, to huge houses, airport terminals and shipping ports. We provide lighting for many rest homes, retirement villages and hotels. Cafés and restaurants have also been designed and supplied a lot over the years.

“We have staff who have their preference of styles or projects they like to work on, so we try to match the designer to the project.”

Lighting design

• Free lighting design service

• Site visit

• Quote

• Sustainable, energy efficient and environmentally conscious solutions.

Areas

• Interior

• Exterior

• New builds

• Renovations

• Commercial

• Landscaping

• Hospitality.

Products

• Wide range of local and imported products

• Exclusive brands

• High quality

• Ceiling fans

• LED lighting

• Competitive pricing.

Lamp shades

• Highly experienced and knowledgeable shade stylist

• A selection of fabrics or you can supply your own

• Choice of colours, styles, material and trims Unique, personalised finish for lamp to complement room décor.

Replacement lamps

• Large range of replacement lamps

• High quality with a long life.

Choose from a quality range of

• Pendant lights

• Wall lights

• Ceiling mounted lights

• LED light system

• Cove lighting

• Recessed lights

• European chandeliers

• Outdoor lights.

Lighthouse Lighting services

FREE lighting design

to all clients

www.dalman.co.nz

Dalman Architecture have achieved far more with our budget than we ever thought possible, and have set a new standard for lighting shop fit-outs- Alan Honeybone

“

”

RR


Property & Construction | Project Group

With a passion for supporting businesses to transform their image from the inside out, Project Group has developed a solid reputation for excellence in the interior fit out industry based on old fashioned values of integrity, reliability and workmanship.Project Group Ltd is a Christchurch family owned and operated business established in 2004 by managing director John Broughton, who was later joined by his son Mark and daughter Sarah.

After spending more than 35 years in an industry dominated by large companies, John felt there was a real need for a more personalised, client focussed approach.

The team has a personal and professional style when it comes to commercial interior

Project Group LimitedPO Box 5298 Christchurch 8542T (03) 377 7901E [email protected] www.projectgroup.co.nz


Transforming your business from the inside out

fit outs, delivered with clear communication skills and a positive can do attitude.

“Our strengths are that we simplify the interior fit out process and keep our clients well informed without them being overwhelmed,” John says.

“We give clients peace of mind so that they can get on with running their business knowing they are supported by a team of professionals who take real pride in their work.”

The company prides itself on completing projects smoothly and efficiently, on time and on budget – every time.

“From start to finish we do the lot.”

Specialists in commercial interior fit outs for:

• Shops

• Offices

• Cafés, bars and restaurants.

“Proud to be the interior fit-out contractors for Lighthouse Lighting”

P (03) 377 7901 E [email protected] PO Box 5298 Christchurch 8542

Commercial Interior Fit-Out Specialists

www.projectgroup.co.nz

Further Projects by Project Group:


Property & Construction | Cequent Projects

The making of Midway Moorhouse Retailers who lost their buildings following the February earthquakes were keen to get back to business on the busy Christchurch avenue.

Project managers Cequent Projects were given the task of bringing together property owners and managers, insurers, tenants, designers and contractors, in order to reopen the site for business as quickly as possible.

The high profile commercial retail project on the prominent central city site required team work and a solid, but flexible project leader.

The challenge

As a result of the February 2011 earthquakes the buildings between 200 and 220 Moorhouse Ave suffered significant damage and like many others in the area also had significant liquefaction.

Cequent Projects were called upon in these early stages to assist with a claims settlement with the owners’ insurers. Following this, it was determined that the buildings that were home to retailers including Hunter Furniture, Animates, Magnum Mac and Total Food Equipment, were uneconomical to repair, while the buildings containing Powerstore and Back to Bed could be repaired.

Cequent Projects project manager Chris Brown says “The February 22nd earthquake was a challenging time for all those within Christchurch and the uncertainty it created. It was great to be involved with a team that could provide confidence to their client and to help rebuild a fantastic, economical retail development.”

Cequent Projects worked together with the two landowners and a joint retail complex idea was developed. This approach ensured a scale of development that allowed a good brand presence along Moorhouse Avenue and took advantage of the inherent economies of scale on the building cost front.

Like many rebuilding in the Canterbury region, they were faced with several key challenges, such as how would they achieve the required returns for investors when the additional costs of the in ground works were so high, while at the same time delivering a really good design outcome that adds something to the Christchurch landscape?

General manager Caleb Ballin feels strongly that, as project managers in this re-emerging region, they all have a responsibility in their industry in this regard.

So the response to this question was multi faceted.

Cequent Projects promptly assembled a nimble design team that really understood building costs and could make design decisions that not only aligned with the established financial model, but also allowed targeted architectural merit to be added where it was most important.

Cequent Projects project director David Lees says these kinds of consideration are more vital now than ever. “The cost of the Christchurch earthquakes means that it is now more expensive just to build what was

there before. Therefore it is necessary to be strategic about where to be economic and where to insert flair if the buildings we build now are going to be better than what was there before – which is what the project team has achieved at Midway.”

To ensure the best outcome, Cequent engaged early with the existing tenants and determined their needs for the new building. During this key stage they worked closely with Colliers Property Management who were integral to the project’s success.

This early tenant involvement meant that significant tenant fit out works could be incorporated during the main build project. This helped save time and money by reducing redundant activity. It also meant that the tenants could get back to business quicker.


Property & Construction | Cequent Projects

Unit 3, Amuri Park,Cnr Bealey Ave & Churchill StP.O. Box 25-108, Victoria St, Christchurch 8144, New Zealand(03) 366-1777: phone (03) 379-1626: [email protected]: email www.pfc.co.nz: website

• consulting engineers • heating + ventilation • mechanical • structural • hydraulic • electrical • acoustic • civil • fire

Pleased to be consulting Engineers forCequent Projects

Cequent Projects Level 2, 80 Oxford Terrace Christchurch T (03) 376 4215 E [email protected] www.cequent.co.nz


Another key factor in the success of the Midway Moorhouse project was having a client that trusted the process and the advice they were being given. As 218 Moorehouse Ltd director Richard Green says, “Cequent have been a pleasure to work with in our development. They are very practical guys that have worked exceptionally well between all parties involved in our development, guiding the project to be delivered on budget and on time.”

While working on the project the Cequent team was able to utilise its extensive knowledge of the Canterbury construction industry. At the time, the market was still very conducive to tendering works to contractors. The team also took this opportunity to secure some competitive pricing, which assisted clients’ business cases.

After extensive land remediation, work began on the site on May 30, 2012 and completed in January 2013. It is now home to 12 busy commercial retailers including a pet store, bike shop and homewares store.

Why choose Cequent?

• Choosing Cequent as your project managers will save money on your project by effectively planning the project, expediting the process, and mitigating risk through to completion

• Cequent prides itself on providing commercially viable, practical and innovative advice that can save time and money

• Cequent is a local, independent company, meaning it is not tied to any consultants, contractors or suppliers - therefore works in the interests of individual clients

• Cequent works alongside its clients, not from afar. The company understands that getting to know key staff members and stakeholders is essential to success.

Cequent projects on the horizonCequent has a number of other projects in the planning stages and are very keen to assist property owners with central city developments. Commercial developments are at the heart of Cequent’s core specialist area.

Cequent Projects is currently working on a range of different delivery models ranging from negotiated contracts to design and build methods. The company is able to weigh up the unique client criteria for each project and put in place the best roadmap to ensure that risks are well managed.

Feasibility and bulk and location Cequent is currently leading a feasibility modelling role for a large scale proposed development. This exercise will deliver up advice to the client on the project’s viability, options for the bulk and massing of the building, building costs, planning constraints and opportunities and risks.

Norwest on Victoria This $8 million dollar project is now underway. The four storey, high quality commercial development was one of the leading projects to achieve resource consent following the February 2011 earthquake.

Christchurch Engine CentreThe construction of this $18 million dollar project at Christchurch International Airport is set to start and is expected to be completed by the end of next year. The building will house new workshops and a logistics centre.

About Cequent As a privately owned project management company, Cequent Projects has learnt a lot during the past two years, being based in the new Christchurch environment.

The Christchurch based company, founded in 2008, has successfully adapted to the lifestyle, economic and environmental changes in the Canterbury region. After having its office rendered inaccessible due to the February 2011 quake, Cequent promptly found itself a niche in the recovering city.

As the disaster response moved from emergency mode to recovery phase, the company became very closely involved in assisting their clients with the preparation and settlement of their earthquake recovery claims.

“As a team we now know so much more about insurance issues and the specifics of policy wording and intent than we ever thought possible,” general manager Caleb Ballin says.

As a business, Cequent’s core services of project management and specialty property services have been well received in the Christchurch marketplace. Cequent prides itself on delivering results for each and every client and managing every project with a view to maintaining the longevity of its business in Christchurch.

The company is in the process of overseeing the construction of 27 commercial developments ranging from $2 million to $28 million in cost.

Cequent provides its clients with property and project solutions, advice and management and deliver projects through to their successful completion. Its approach is to weigh up the unique client criteria for each project and put in place the best road map to ensure their client’s risk is well managed.

“Every project starts with a vision or business need. We have the privilege of working with our clients to bring their vision into reality. Our project managers build, align and communicate with the project team to deliver value, solutions and outstanding results for our clients,” the company's website states.

It is obvious that the level of experience within the Cequent team ensures they match the most suited team member to the project. All staff members are vibrant and full of energy, passionate and committed to both the company and their clients.

Midway Moorhouse fast facts

• Name of site: Midway Moorhouse

• Size of site: Approx 20,000sqm covering multiple titles across different ownerships entities.

• Size of buildings: approx 10,000sqm

• Project budget: $14m

• Rebuild construction duration: 7 ½ Months

• Completion date: January 15, 2013.


Residential & Commercial Aluminium JoineryThermally Broken Aluminium JoineryReplacement windows, Balustrading

Shower & Wardrobe doors

FREEPHONE 0800 509 509 www.shearmac.co.nz [email protected]

Property & Construction | Smith & Sons Ashburton

Experts in your area

Smith and Sons Ashburton is a multi-award winning company offering a diverse range of building and renovation services to the surrounding area.The company has been assisting locals with home improvements since November 2009. Husband and wife team Paul and Anna Cartney owned a building company before teaming up with New Zealand’s leading network of owner-operator building companies and the decision has certainly paid off.

“Smith and Sons is a nationally recognised brand with a great reputation,” Anna says. “We provide a full service for our customers from concept and council consents right through to completion of the finished project. Our clients love how we are able to take the pain out of the construction process by providing a single point of contact and accountability for the entire job.”

Whether the customer requires a renovation on their bathroom, kitchen or even a full scale project, Smith and Sons Ashburton has the expertise and network of sub-contractors to complete any task to a consistently high standard.

Putting the customer firstThe Ashburton branch of Smith and Sons has been the top performing business in the entire group and Anna attributes that success to the personal touch.

“We have Wayne Tuck, the ‘Salesperson of the Year’ for Smith and Sons and he is a real people person, assisting with the finer details from the fittings to the floors. Then we have Paul who contract manages, meaning our customers feels comfortable when they meet the business owner and he’s involved in their project; his 25 years of building experience comes in handy too.”

With more than 60 outlets in New Zealand and Australia, Smith and Sons is becoming well recognised throughout the country and abroad, yet the individual owner operators retain the small business feel.

“We operate in a relatively small town so if you do a bad job, word spreads pretty quickly. That is the reason we focus all of our attentions on producing quality to meet our customers’ expectations. We still get jobs from word of mouth and the fact that we continue to win awards is an added bonus and our success is certainly our best form of advertising,” Anna says

With a solid team of four qualified builders and two apprentices, Smith and Sons Ashburton work as a well oiled machine, incorporating its subcontractors into the tight knit operation that has bestowed so much success on its owners. Smith and Sons Ashburton

455 West Street Ashburton T (03) 307 8980 www.smithandsonsashburton.co.nz


Awards• 2012 International Franchisee of the Year

• 2012 South Island Franchisee of the Year

• 2012 New Zealand Salesperson of the Year - Wayne Tuck

• 2012 New Zealand Most Sales of the Year

• 2012 New Zealand Highest Turnover of the Year.

Anna and Paul Cartney have doubled the company’s turnover and grown in employee numbers from their first years and the future holds much of the same as they continue to expand and produce a quality service.

Renovating with expansion in mindSmith and Sons is the sister company of G.J Gardner Homes when a gap was spotted in the market for a renovations focused professional building company.

Smith and Sons Ashburton has adapted to the changing needs and desires of Kiwis who have seen through televised programmes such as The Block what kind of improvements can be made to their homes.

As families grow or added value is required, Smith and Sons Ashburton is on hand with a wealth of knowledge and experience to cater for the expansions in mind.

Before

Before After

After>

>

Why not contact Anna and Paul Cartney today to discuss those mental blueprints and bring them into the realm of the physical.

SERVICES INCLUDE:• Construction&siteworks• Roading&driveways• Cable&pipelaying• Transport,excavation&landfill

Proud to beassociated with

Smith & Sons Ashburton

T 308 8479 M 0274 338 003 E [email protected] W www.gdc.net.nz

TransDiesel Limited is geared up to support builders and contractors in Christchurch with its Volvo and Yanmar machinery and Kohler power generators.

Supplying ChristchurchTransDiesel is a leading diesel engine and transmission company in New Zealand and is also one of the top four suppliers of construction machinery, focused on supporting Christchurch industry as the rebuild gets underway.

TransDiesel is the authorised New Zealand distributor for Volvo and Yanmar construction equipment, which is in high demand across the city.

Chief executive Mike McKessar says Canterbury is the centre of construction equipment distribution in the country.

“Relative to the overall construction equipment market, about 20 percent of construction equipment coming into New Zealand is coming into Canterbury. We’re seeing more activity and inquiries now due to the rebuild and there are more opportunities in the market.”

Volvo construction equipmentVolvo offers a range of top quality construction equipment that includes wheel loaders, articulated dump trucks, wheeled and crawler excavators, tracked forestry carriers, motor graders, pavers, compactors, compact wheel loaders and compact excavators.

EASY ACCESS TOTHE MACHINERY YOU NEED!

TransDiesel marketing manager Mark Keatley says Volvo is the company’s principal brand and accounts for about 60 percent of its overall business.

Volvo machinery is ideal for use in quarries and aggregates, energy-related industries, heavy infrastructure, utilities, road construction, building, demolition, recycling, materials handling and forestry.

“We have had a few with new generation models of wheel loaders and excavators released into the NZ market over the last year or two. These new generation machines are very fuel efficient and that’s a very big advantage for us. Some of the machines, such as the wheel loaders, are also the quietest on the market, which is an important consideration in certain applications.”

The Volvo brand is renowned for its high quality, efficiency and environmental awareness.

“Volvo places a continual emphasis on these values and qualities. Volvo is all about the total cost of ownership, not just the price you pay,” Mark says.

Yanmar equipmentYanmar construction machinery is ideally suited to small and mid-sized contractors and projects. The Yanmar range includes mini excavators, tracked carriers and wheel loaders.

TransDiesel has experienced a strong demand for Yanmar machinery for repair work in Christchurch after the earthquakes and is supplying machinery to customers involved in all manner of road, drainage and infrastructure repairs.

Kohler power generationTransDiesel is also the New Zealand distributor for Kohler industrial engines and generator sets.

TransDiesel Limited533 Halswell Junction RoadHornbyChristchurchT (03) 349 8738www.transdiesel.com

Kohler is an international leader in power generation solutions for residential, commercial and industrial standby/emergency power, distributed power, recreational power and marine power.

Mike McKessar says Kohler’s diesel generators are ideal for stand-by application in Christchurch buildings in the event of an emergency or power outage.

“There is a prime power or standby Kohler diesel powered generator set available for virtually any building of any size, ranging from small businesses and residential properties through to buildings such as hotels, police and emergency services buildings and hospitals. All of those places have emergency power generation,” he says.

TransDiesel is well situated to supply backup power generators to Christchurch once the large rebuild projects get underway.

Meeting construction market needsTransDiesel has grown into the construction market and is ideally located to service the Christchurch rebuild.

The company employs 85 staff from its head office in Christchurch, with 200 employed throughout its 12 branches nationwide. The Christchurch region also oversees a small branch in Greymouth that services the West Coast mining industry.

“We came from being an engine brand distributor and service company to the position we’re in now,” Mark says. “The equipment side of things has

developed considerably in the past couple of years after we acquired the distributorship for the Volvo and Yanmar brands. We doubled in size in 2011.”

TransDiesel is not just a sales organisation, it is a total service provider that prides itself on servicing its customers and providing them with the right solutions to their needs.

It offers nationwide parts and service coverage from12 strategically located company branches allied to a supporting network of appointed dealers and service agents.

TransDiesel offers a wide range of products and services, including:

• Volvo construction machinery

• Yanmar construction machinery

• Kohler power generation

• Industrial, on-highway and marine engines

• Allison transmissions

• Terex Finlay crushing and screening equipment

• Filtration and exhaust products

• ENI (Agip) oils and lubricants.


Business Development | Apparelmaster Christchurch

Masters of your community.If you like dealing with other businesses in your community, you’ll love Apparelmaster because we are locally operated

and NZ owned. When you turn to Apparelmaster we keep your workplace looking clean and professional, by renting and

laundering workwear, overalls, towels and mats, supplying and servicing washroom supplies and OSH-standard first aid kits.

To find out more, call us on 0800 808 820 or go to our website www.apparelmaster.co.nz

NEW ZEALAND, COVERED AT WORK

From its humble beginnings as a small town dry cleaning business 20 years ago, Apparelmaster Christchurch is poised to become one of the largest and most efficient industrial laundries in the South Island.

A contemporary approach to business

A major investment in new cutting edge laundry technology has seen Apparelmaster Christchurch become the first of the nationwide Apparelmaster group to go fully automated.

While Apparelmaster Christchurch’s general manager, James Borthwick is coy about the amount of investment in the new technology, it was significant.

“To be a major player in the industrial laundry industry and to boost our service levels to our current clients it was something we had to do,” James says. “We purchased this new plant and machinery to make it better for our staff and our customers.

“We looked long and hard at the systems that were available before settling on the German Kannegiesser range for our automated line.

“There is some great technology available in China and the United States, but the Germans are the global leaders in laundry technology in terms of quality, as well as the fact they are constantly updating the technology to ensure it is cutting edge.”

The new technology also means Apparelmaster Christchurch is able to better track individual garments through the cleaning and dry cleaning process, scan garments in to the system and produce meaningful information for their customers.

“Our customers are set to see some major benefits from this investment including better wash results, more accurate delivery, better quality control and quicker turnaround times,” James says.

The new technology will ensure Apparelmaster Christchurch continues to be at the forefront in supplying workwear, uniforms, overalls, laundry and industrial cleaning to customers throughout Canterbury and the West Coast.

“Apparelmaster is a New Zealand leader in fully managed workwear and apparel solutions and can take care of all apparel and work wear requirements.

“We supply, rent and professionally launder company uniforms, apparel, overalls and all manner of specialist company work wear.”

Apparelmaster Christchurch also rents and launders work mats, supplies washroom and hygiene systems and consumables, and provides hospitality supplies including towels and toweling systems.

From uniforms and overall supply, workwear repairs and alterations, industrial laundering and drycleaning solutions, Apparelmaster Christchurch has got it covered.

Its total workwear solutions can be tailored exactly to meet customer’s specific business needs, without the need for the customer to outlay a fortune in uniform purchases.

“We purchase the workwear, uniforms, overalls, towels, safety gear, rubber matting and other company apparel on our customers' behalf and then rent them back, saving our customers both time and money. “

Apparelmaster Christchurch has solutions that cover more than just the supply and management of corporate uniforms and branded overalls and workwear. “We deliver solutions for a very wide range of industries including construction, automotive, food, marine engineering, painting and decorating, local council and government, forestry, tourism, hospitality, trade and many more,” James says.

“Whether it is custom fitted uniforms with embroidered emblems, branded aprons, food industry workwear, hi vis clothing, protective clothing or safety gear, Apparelmaster has a solution that’s right for any business.”

Apparelmaster is a

New Zealand leader

in fully managed

workwear and

apparel solutions

and can take care of

all apparel and work

wear requirements.

“

”



Humble beginningsApparelmaster Christchurch began its life as Kaiapoi Dry Cleaners, with Alan and Julie Borthwick opening the doors to their Williams Street premises in 1993.

The pair was initially assisted by Alan’s retired parents, Jimmy and Eleanor, who are still regular visitors to the laundry.

Starting with about five customers the business grew rapidly. In 2003 Alan and Julie’s son James came on board and worked in with his sister Sarah Borthwick (Sutton) who had been generating new sales and creating strong relationships with what have become key customers.

Sarah has married and her focus is on raising her young family, but she still has a keen interest in the family business. James had completed a marketing and management degree at Otago University, but after several years working for other people he was attracted back to the family business.

“I guess what initially brought me back was the frustration I felt working for others; here, we are in control of the whole process,” James says.

“The other thing that attracted me to the business was its potential.”

In 2007 the Borthwicks went a long way to realising that potential when they moved the business away from the river town and into Christchurch to cope with their growing customer base.

Apparelmaster Christchurch’s Ballarat Way premises in Sockburn is light years away from the Borthwicks' first Kaiapoi shop, which was about 300 sqm and could fit into a corner of the 2,340 sqm modern facility in Sockburn.

The Sockburn premises has also assisted Apparelmaster Christchurch in growing its customer base, from its five original customers to more than 900.

SustainabilityA large industrial laundry like Apparelmaster Christchurch has the potential to have adverse impacts on the environment and this is something James is acutely aware of.

“That’s not a new awareness. For many years we have worked hard to improve our laundry’s environmental performance and to reduce its effects on our neighbours, the

community and the environment. As a family-owned business, we felt it was just the right thing to do.”

But as well as ‘doing the right thing’ by reducing its carbon footprint, James admits ‘going green’ also makes excellent business sense. “It has resulted in major operational efficiencies and economies, which makes us more competitive in the marketplace, while substantially reducing greenhouse gas emissions.”

The environmental impacts of a large industrial laundry like Apparelmaster Christchurch include using and disposing of water, energy usage and the environmental impacts associated with running a vehicle fleet to pick up and deliver customers’ laundry.

To help address the water usage issue Apparelmaster has installed water recycling systems which reuse hot waste water for some washing processes, reducing the total volume of water used for washing.

“Typically, an industrial laundry uses 10.9 cubic metres of water per tonne of laundry,” James says. “By comparison Apparelmaster Christchurch uses 6.9 cubic metres per tonne, around 59 percent less water than a typical laundry.”

Energy used in the laundry principally comprises electricity to power laundry equipment such as washers and dryers and the base-load of items like lighting, heating and cooling (both water and air) and computers. But Apparelmaster Christchurch was the first commercial laundry in New Zealand to use bio-diesel in its boiler.

“Since putting in place energy efficiency measures in the laundry and motivating our staff to constantly look for further efficiencies, we have reduced our average electricity efficiency to 160 kilowatt hours per tonne of laundry, which is 14 percent less than a typical laundry.”

It is initiatives like this that have seen the company recognised and Apparelmaster Christchurch is a finalist in this year’s Green Ribbon Environmental awards.

Apparelmaster is also working hard to reduce company vehicle emissions in the vehicles servicing the pick-up routes in the wider Christchurch area. “Lowering vehicle fuel use per tonne of laundry washed is a major challenge for us,” James says.

That was particularly so in 2011 when the earthquakes forced pick-up drivers to use less direct routes, which increased fuel use and Apparelmaster Christchurch also collected and delivered garments used by Urban Search and Rescue personnel to various locations.

The company is working in with another Christchurch firm, Greenfuels, to reduce the company’s diesel usage by using more bio-fuels.

In 2011 Apparelmaster Christchurch produced a total of 132.02 tonnes of CO

2 (from identified

emission sources), which is equivalent to a standardised footprint of 0.110 tonnes of CO

2 per tonne of laundry.

Since putting in place energy efficiency

measures in the laundry and motivating our staff

to constantly look for further efficiencies, we

have reduced our average electricity efficiency to

160 kilowatt hours per tonne of laundry, which is

14 percent less than a typical laundry.

“We are committed to reducing our total greenhouse gas emissions from identified sources by a least a further 10 percent,” James says.

Apparelmaster Christchurch has also introduced the European Revolution roller towel cleaning machine to process roller cabinet towels, the first of its type to be used outside of Europe and the United Kingdom.

“We previously had to use six different pieces of equipment and 50 litres of water to process each towel, but with this machine it is a single process using only five litres of water, which is then recycled,” James says.

“

””

Leaders in the world of laundry, drycleaning equipment and

technical know how

Proudly SupportsApparelmaster Christchurch

Phone. (09) 415 5928www.bowe.co.nz



3 Iversen Terrace, Christchurch | Ph 03 366 5850 | www.arbi.co.nz

Apparelmaster Christchurch27 Ballarat Way Sockburn T (03) 348 1440 M 0274 440 760 E [email protected]


Uniforms and workwear

• Full uniform and workwear rental service: Requiring no capital outlay for uniforms or corporate apparel. Apparelmaster Christchurch will establish and set up an ongoing drycleaning and laundering programme to meet specific business requirements

• Outright workwear purchase: Workwear or team wear apparel can be bought outright from Apparelmaster Christchurch and drycleaning and laundering options can be provided in addition, and tailored to specific needs

• Drycleaning or laundry only service: Apparelmaster Christchurch cleans and launders existing workwear and company apparel.

Uniform and workwear rental service

• Custom fitting each garment for individual team members

• Full workwear and apparel repairs and alterations at no extra charge

• Corporate branding options, such as a company logo, business name, and/or individual name onto selected garments

• Full workwear replacement programme (as and when required)

• Full workwear and uniform laundering or drycleaning service, ensuring employees maintain a professional and clean look at all times.

Workwear rental - the benefits

• No capital investment required

• Professional expertise and guidance

• Can be treated as a tax deductable business expense

• Ability to view the uniforms or garments prior to purchase

• A full laundering and/or drycleaning programme tailored to business needs

• No warehousing of used garments required

• No set up costs for new employees.

Apparel and workwear services

MattingApparelmaster Christchurch supplies a wide range of high quality, rubber matting products as well as a full floor mat rental and cleaning service. With the workplace mat rental option, no capital outlay is required.

With all its floor mats Apparelmaster Christchurch offers a full and comprehensive service which can be tailored exactly to meet specific business requirements.

“Our most popular service is our full floor mat rental and mat cleaning service,” James says.

“With this all-in-one service we regularly pick up dirty and used floor mats and replace these with fresh newly cleaned mats. Whether it is safety mats, rubber floor mats, entrance or welcome mats, we ensure workplace mats maintain a safe, clean, hygienic and fresh appearance at all times.”

Rubber and safety mats

Maintain workplace safety and comfort with Apparelmaster’s specialised workplace floor mats. Different floor mats can be placed and sized for various work zones and are ideal for food preparation areas, workshops, hospitality work areas, wet areas, ramps and entrance ways.

The Apparelmaster range of rubber and safety mats include:

• Dust/dirt control mats

• Anti fatigue mats

• Anti microbial mats

• Non slip mat.

Branded mats

For businesses wanting their logo or personalised message presented on company floor mats, Apparelmaster Christchurch can make this happen. Apparelmaster can also transfer a favourite photo or logo on to workplace or office mats with a good photo quality finish.

Welcome and entrance mats

Welcome mats or entrance mats are used by many businesses throughout New Zealand. Apparelmaster offers an extensive range of colours and sizes for the traditional welcome mat. Welcome mats can also be supplied in various sizes, most commonly: Small 900 x 1500mm, large 1,200 x 1,800mm, and runner size 2,400 x 900mm.

Hospitality supplies Apparelmaster specialises in providing total towelling and laundry solutions to the hospitality industry - all tailored to meet individual needs. It supplies a wide range of quality towels, associated towelling items and towelling systems.

With its full rental service, Apparelmaster supplies and launders workplace towels on a regular basis.

Rental service benefits

• A fresh and clean supply of tea towels

• Save money on purchasing towelling supplies, purchasing and running expensive cleaning equipment and replacing old, worn and damaged towels and linen supplies.

• Save time on washing, drying and ironing.

Towelling systems

Apparelmaster supplies and cleans a wide range of workplace towels, including tea towels, bath towels and hand towels.

It also supplies and services cabinet towels and roller towels including reusable cotton towels and paper towels. It supplies both the dispenser unit along with towelling refills.

As well as toweling supplies Apparelmaster supplies more towelling products such as lint free glass cloths - used by many hospitality businesses to polish and present glassware immaculately clean and lint free – and wipes for use in particular workplaces, including industrial wipes, bar wipes, kitchen wipes and rag bags – option of one-time-use only or launder for reuse.

Apparelmaster are the New Zealand leaders in fully managed workwearsolutions and can take care of all your corporate apparel and workwear

laundering requirements. Apparelmaster Christchurch, Supply, Rent andProfessionally Launder company uniforms, overalls and all manner of

specialist company workwear. If you’re looking for a professionalmanaged company workwear solution, make sure you speak to

Apparelmaster Christchurch.

NEED A WORKWEAR SOLUTION ?


Business Development | New York Deli

You’ll wonder how you managed without it...

It would be an outrage if you haven’t yet tasted a supreme sandwich at one of Christchurch’s favourite delis – New York Deli.

Sandwiches for

Who would have known they started their first business using a $40 oven bought from Trade Me.

Many will already know of its first established location, on Lincoln Road in Addington, but the good new is people from the Papanui area can now easily reach such delights via New York Deli’s new outlet on Main North Road.

First opened on Easter Saturday, the new Papanui branch has a staff of 10 and is run by proud owner Tami Whitlock. Its location is small and cosy, with lots of light and a clean design, matching that of the Addington shop.

You’ll find all your favourites including the succulent Bronx Beef, New York Pork and Harlem Flank, topped with fresh salad and delicious sauces such as onion jam or sweet chilli mayo sauce. Tuck into a freshly made breakfast bagel and why not add a hot coffee too? Eat in or take away the choice is yours.

“It’s really positive on this side of town and it’s good to bring something new to Papanui, Northwood and beyond. There was a massive influx when we first opened and now we’ve got our regulars coming in,” Tami says, pleased with the response from customers.

“We serve more coffee here; Grinders coffee and Monin syrups. We do all the standard coffees including flat white, latte, long black, plus chai, white chocolate latte, mocha - anything really. It’s been very popular and has received good feedback so far. One of our popular sandwiches is the Chicken Soho and the Obama BLT.”

New York Deli was established by Ian and Belinda Coker in 2008 in a little red brick deli in Victoria Street. The company has a winning appeal with people from all walks of life stepping in to join the line of other New York Deli lovers.

Committed to deliver a delicious range of sandwiches, there is a choice of five preservative-free breads and 12 fresh salad bar options. There’s fantastic coffee, ice cold Coca Cola or Carlsberg on tap, hot kettle chips and a selection of chocolate brownies to die for.

“We have a very strong brand and people can relate to it. Behind the scenes we are a

pretty hard working bunch… we try and make it all look super casual and effortless, but someone arrived at 6.30am and started preparing the flank steak for the day. It does take longer when you are working with real ingredients and our kitchens are like little restaurant kitchens – so we work harder,” Ian says.

“We could have been sunk several times; two delis taken out in earthquakes, insurance issues, cash flow struggles, high operating costs, franchising costs, the list goes on.

“After a setback we just brush ourselves down and keep moving forward, some days we don’t move very far forward, but even if we make an inch it’s a win. It’s a very tough business environment out there – we just stick to what we are doing and try and learn from our mistakes.”

The successful business is now finding attention on a national scale, fielding interest from beyond Christchurch and the big dreams include going the distance, literally, to take New York Deli to the likes of Australia and China.

the hero in all of us

design | fabrication | kitchens | furniture cabinetry | residential | commercial

03 338 8845 | E [email protected] www.lifestylejoinery.co.nz

CFWCANTAB FOOD WHOLESALERS LTD

SPECIALISING IN ALL YOUR POULTRY PRODUCTS

E. [email protected] BROAD ST, WOOLSTON, CHRISTCHURCH

Free range chicken, all cuts available at competitive prices

Now available!

PH: 03 384 9050


Business Development | New York Deli

Phone: 0800 60 10 [email protected] | www.clenz.co.nz

Big Dipper®

Compliance Assurance in High-Risk Sites with Maximum Adaptability

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The High-Efficiency Super-Capacity Grease Interceptor

When it comes to Grease Removal, Trust Clenz for your Compliance Needs.

New York Deli - Addington363 Lincoln RoadAddingtonT (03) 366 8130E [email protected]

New York Deli - PapanuiShop 31A Northlands Mall55 Main North RoadPapanuiT (03) 3548215E [email protected]


My job is all about people and creating

value. I love both. If we can get the right

type of people to join our brand and be

passionate about achieving a common goal

then we will be unstoppable.

“

”- Owner Tami Whitlock

“We just need to keep learning and adapting as we grow so that we can make the most of the journey.

“My job is all about people and creating value. I love both. If we can get the right type of people to join our brand and be passionate about achieving a common goal then we will be unstoppable. I enjoy talking with people who can add value to our brand and looking for opportunities. It’s what I do everyday – it’s who I am.

“We owe a lot to Hierarchy Architecture – they have given our brand its own unique look and feel. We are delighted with the new fit out of our Papanui deli and it gives us so many tools for fit outs going forward. They are very talented and you need to partner with talented people to get ahead.”

Enjoy what’s on offer knowing what you bite into is honest in taste and holds its flavour and style.

New York Deli has unsurpassed, friendly service with every member greeting you with a smile on their face, a great atmosphere with a clean and comfortable dining area, topped off with great value for money.

Enjoy your meal “the New York Deli way”.

• Forsaladbar add $2 for Hero/ $1 for Slider

• NewYorkPork – slow roasted New Zealand pork served with apple sauce, onion jam & pork cracking. Hero $9.90 Slider $6.50

• ChickenSoho– free range chicken breast in our secret blended mix with cranberry sauce or peach & mango chutney. Hero $9.90 Slider $6.50

• SalmononBroadway– cold smoked salmon layered on cream cheese served with horseradish sauce & capers. Hero $10.90 Slider $6.90

• LittleItaly – ham, pepperoni & Italian salami with tomato & melted mozzarella cheese. Hero $9.90 Slider $6.50

• LongIslandLamb– roasted export quality lamb served with onion jam & mint sauce or tomato relish. Hero $10.90 Slider $6.90

• ObamaBLT– heaps of streaky bacon with iceberg lettuce and tomato loaded with American mustard and mayo. Hero $9.90 Slider $6.50

• TheManhattan– New York classic! A tall stack of thinly sliced pastrami served with our tomato mayo sauce & onion jam. Hero $9.90 Slider $6.50

• BrooklynShortRib – beef short rib braised all day served with tomato relish, smoked hickory sauce & cheddar cheese. Hero $9.90 Slider $6.50

• HarlemFlank – Portuguese rubbed flank steak cooked to perfection & drizzled with sweet chilli mayo sauce. Hero $9.90 Slider $6.50

• LibertySalad–vegetarian– sundried tomato or hummus pesto with your choice of salads from the salad bar. Hero $8.90 Slider $5.90

• BronxBeef– flank steak roasted to perfection served with onion jam & either horseradish sauce or tomato relish. Hero $9.90 Slider $6.50

• NYDCheesesteak– heaps of thinly sliced flank steak served on chipotle BBQ sauce and topped with cheddar cheese. Hero $9.90 Slider $6.50

All day Hero

Sandwich menu


Business Development | Pegasus Engineering

Pegasus Engineering in the zoneA multi-million dollar investment has seen Pegasus Engineering develop into one of the leading structural steel fabrication facilities in the South Island, positioning the company to take a leading role in the post earthquake rebuild of Christchurch.Earthquake Recovery Minister Gerry Brownlee officially opened Pegasus Engineering’s new $7 million premises at the Izone industrial park in Rolleston in March.

The building houses more than $4 million of the very latest in steel fabricating technology including more than $1 million in new cranes and $3 million in Computer Numeric Controlled (CNC) machinery and conveyor systems.

General manager Simon Williamson says the company is excited about the role it can play in the ongoing economic development of the South Island, especially the contribution Pegasus Engineering can make to the Canterbury rebuild.

“While we planned our shift to Izone before the Canterbury earthquakes, the quakes did cause us to rethink the degree of development and new technology we intended to put into the building,” he says.

“It was clear that the Canterbury Rebuild would require companies to challenge their comfort levels by increasing their operations not only in physical size, but also technology to locally meet as much of the construction task the earthquake has created. So rather than invest in entry level new technology for steel fabrication, we have gone to the very advanced level with a substantial increase in investment.”

The company’s new Peddinghaus saw, drill and coper are capable of producing 150 tonnes of machined structural steel in a week. While the Peddinghaus Platemaster is capable of producing two tonnes of drilled and profiled plate every hour and will complement the company’s three other cutting edge machines.

DXF drawings, produced by Pegasus Engineering’s experienced in house draughting team, using Tekla modelling software, are fed directly into the Peddinghaus suite of machines, thereby producing accurate components and eliminating the need for remedial work.

Project tracking is managed by the acclaimed Fabsuite software, which fully integrates with the Tekla package and gives Pegasus Engineering the ability to accurately monitor the project as it evolves from drawing to construction.

Some of the noteworthy projects include:

• The Pacific Tower on Gloucester Street - 800 tonnes of steel and the tallest building in the South Island

• The outstanding Forsyth Barr Stadium in Dunedin - a 3,600 tonne joint venture with Grayson’s Steel from Auckland, constructed of more than 93,000 individual steel parts

• The Christchurch Civic Centre - the first five star green rated building in New Zealand and one of Christchurch’s largest renovation projects - and the 100 day AMI Stadium.

• Klondyke Drive served Pegasus Engineering well – a vehicle for the firm to make its dream of becoming the leading structural steel fabrication facility in the South Island a reality.

•



“This gives us incredible efficiencies and precision as is required by the contractor to ensure critical milestones are met and also quality assurance (such as mill certification and weld testing) can be tracked as the material is procured and fabricated,” Simon says.

“We think this investment in the new technology will not only future proof Pegasus Engineering, but make a substantial contribution to Canterbury’s own ability to recover and rebuild.”

The new Izone facility has resulted in an average 15 to 30 percent increase in efficiency for Pegasus Engineering.

“It used to take us four to five hours to unload a truck of steel, now we can do it in 20 minutes. When the plant is fully commissioned our goal is to exceed 100 tonnes of fabricated and painted structural steel every week.”

Pegasus Engineering spent four years working on the planning for the new Izone facility with its offices and workshop.

“What we have now is the best ideas from multiple workshops in Australia and the United States brought together to give Christchurch a truly cutting edge structural steel fabrication facility.”

We are proud to have upgraded all of the computer systems at Pegasus Engineering, and are pleased to be providing them

with all their ongoing IT support. With 30 years combined experience our team can help your

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Pegasus Engineering services

Pegasus Engineering offers a full range of services, from quoting and detailing of a contract to the structural fabrication, in its fully equipped workshop - resulting in the final product, as well as transportation and on site erection.

Quoting and detailing

Quality surveyors who are experienced in pricing a full range of projects, ranging from household beams to large architectural buildings. They have the capabilities to provide a written quote to encompass a full project from detailing and workshop fabrication to transport and site operations.

Procurement

Pegasus Engineering has developed strong alliances with suppliers to gain access to a vast assortment of stock, not just locally, but on a global scale.

Steel Fabrication

The workshop is outfitted with a wide variety of equipment including cutting, drilling and welding machines to handle small jobs to large custom fabrications.

Transport/piloting

Pegasus Engineering predominantly manages all transportation in house with its modern fleet of vehicles, including the capabilities of piloting through its fully equipped pilot vehicles and by employing staff who hold licenses for all piloting classes.

Site erection

Pegasus Engineering offers fully trained and experienced site crews who are capable of undertaking all erecting projects within the South Island. Safety is paramount and the firm has achieved a Secondary Level for ACC's Workplace Safety Management Practices, along with its strong alliance with Site Safe compliance programmes.

Surface protection

All painting requirements are handled by Pegasus Engineering’s wholly owned associated company Mavericks Sandblasting. Mavericks has a staff of 10 and offers a range of all painting systems, including Arc Spray and three coat paint systems.

Simon says being at Rolleston has been no impediment to their growth and describes the Izone site as being ideal for the company’s logistical movements, especially given the opening of the southern motorway.

“The travel time to the CBD hasn’t increased to any great degree and the total package offered by Izone (value and ease of movements in a modern purpose built business park) meant that the decision process to shift to Rolleston was quite straightforward.”

Pegasus Engineering has already been involved in some significant earthquake related projects in Christchurch, including the ‘100 day’ AMI Stadium, drawing on the experience the firm picked up while being a key player in the build of Dunedin’s indoor Forsyth Barr Stadium.

“We have been fortunate to be involved with the majority of notable consulting engineers in Christchurch,” Simon Williamson says.

“We enjoy the challenge that they sometimes hand us and appreciate them

Since its inception Pegasus Engineering has

managed to punch above its weight due

to the careful outlay of capital and with the

consistent diligence of all our staff this has

enabled us, as a firm, to develop and increase

our standing in the market.

“

” Earthquake Recovery Minister Gerry Brownlee (left), Selwyn MP Amy Adams and Pegasus Engineering’s managing director, Gavin Lawry cut the ribbon at the opening of Pegasus Engineering’s new factory at the Izone Industrial Park in Rolleston.

being approachable to our ideas to improve the fabrication process. Sometimes their recommendations for contracts have given us a launch pad to promote ourselves further through our industry and we are thankful for their support.”

<

Proudly associated with Pegasus Engineering

114 Montreal St, P.O. Box 9170, Christchurch 8149 | Phone (03) 374 8060 | Fax (03) 377 7306 | www.ajelectrical.co.nz



27 Dakota Crescent Wigram Park Christchurch CityPhone: 03-343-3100or 0800 26 25 24Fax: 03-343-3989Email: [email protected]

Specialists in: • Plate Processing • Plasma • Oxy Fuel • Guillotining • Press Braking

Proud to be associated with Pegasus Engineering

Pegasus Engineering Limited20 Westland Place Izone Business Park Rolleston T (03) 347 1424 E [email protected]


Pegasus Engineering projects:

• Forsyth Barr Otago Stadium, Dunedin (JV with Graysons Engineering)

• Pacific Tower Gloucester Street - the tallest building in central Christchurch to survive the earthquakes (JV with Jensen Steel)

• The Christchurch ‘100 day’ AMI Stadium

• Mainfreight’s 800 tonne warehouse

• Christchurch Civic Building - the South Island’s first five green star building

• 335 Lincoln Road office block development

• DMC Donnithorne car park building

• Five storey office block in Gloucester Street

• Clutha Dam de watering plant (1992)

• Christ’s College strengthening and new two storey building (under construction)

• Bunnings and Pak ‘n Save Westwood Development in Blenheim

• Stranges’ Building rebuild in High Street (completed)

• Botanical Gardens visitor centre

• South City Mall (1990, secondary structure).

The right staffPegasus Engineering has grown from an original staff of two working proprietors to more than 70.

One of the unique aspects of the company is the strong tie-in between its ownership and its operation. Pegasus Engineering is owned and operated by key management staff. Founder Gavin Lawry is the majority shareholder with Simon Williamson, Blair Kelly (operations manager) and Brett Dodds (production manager) holding the balance of the company shares.

Simon says a lot of the kudos for the way the company has been able to grow during the years has to go to the staff, both those behind the desk and those on the workshop floor. “I’m proud to say we have a team of men and women throughout the organisation whose work ethic should be envied by all of our counterparts around the country.

“We have a youthful and enthusiastic management team who share an ideology of committing to the client’s programme and doing everything in their power to ensure we meet that contractual obligation.

“They also have experience and knowledge to bring innovative techniques to make these commitments happen and alleviate pressure within the programme.”

Simon says once the management team has completed the planning and paperwork, it is then up to the hard work and experience of the workshop crew and steel erectors to back up the hyperbole of the management team.

“These guys make sure we can have the confidence in our capacity to fabricate and erect the steel when needed. They will put life on hold to make sure that we can achieve our commitment to the client.

the consistent diligence of all our staff this has enabled us, as a firm, to develop and increase our standing in the market.“

The historyPegasus Engineering has come along way since Gavin Lawry took over the business in 1987 and operated it as a two man band from a 100 sqm garage in Christchurch.

The business had a lucrative contract providing sheetmetal tubes for The Star newspaper to be home delivered and also the newspaper stands which held them in the local diary.

With this regular contract Gavin had a launch pad to begin investigating new revenue options for his fledgling business.

This company quickly outgrew the original garage and moved to the 450 sqm Mowbray Street workshop, where the general engineering work continued until 1990, when Gavin decided to build his business model around supplying structural steel to the construction industry.

Even though the premises was larger, it didn’t take long before Gavin’s ability to secure work meant the Mowbray site was bursting at the seams. In fact some customers were known to take a late night drive to check the progress of their job by inspecting the sections of steel lying on the footpath.

The most prominent structures to be fabricated in this workshop were the light towers at the then Jade stadium. This successful project further established Pegasus Engineering in the local construction market.

In 1997 Gavin built Pegasus Engineering’s Klondyke Drive premises, which totalled 1,650 sqm, more than 10 times bigger than Mowbray Street. From there the firm further established its credibility and gained the confidence of the industry to be awarded larger projects.

Steel Detailing | Structural Engineering | Civil EngineeringPost Tensioning | Timber Design Specialists

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KCL ENGINEERING IS A BOUTIQUE ENGINEERING CONSULTANCY SPECIALISING IN

“Their continued hard work and attention to detail is certainly one of the components that has given Pegasus Engineering the reputation for being a company that delivers.

“Since its inception Pegasus Engineering has managed to punch above its weight due to the careful outlay of capital and with


Business Development | Roberts Engineering

To provide his clients with a full range of engineering services, from design through to the finished product, Dirk Goode of Roberts Engineering returned to his roots and recently bought the company which started his engineering career – C & R Equipment Ltd.

The complete engineering package

Roberts Engineering Unit 3D, 200 Maces Road Bromley ChristchurchT (03) 384 4360E [email protected]

C & R EquipmentUnit 3D, 200 Maces Road Bromley ChristchurchT (03) 384 3154 www.crequipment.co.nz


Dirk did his apprenticeship with C & R Equipment, a Christchurch based engineering and manufacturing firm with a history of more than 50 years of excellence in the design and production of purpose built industrial equipment for a number of different industries.

Meanwhile, Roberts Engineering is a one stop shop for almost any imaginable machining need and, as well as around Christchurch, has carried out work throughout New Zealand, in Australia and parts of America.

“We specialise in manufacturing quality, production run quantities of close tolerance precision-machined components and engineering spare parts,” Dirk says.

Through a network of supply partners, Roberts Engineering can also arrange for processes such as fabrication, assembly and testing to be carried out, meeting its customers’ additional requirements.

“At Roberts Engineering our scale and operational structure mean that every employee has a responsibility to ensure customers’ quality requirements are upheld.

We work as a team to make sure our customers get a great result.

“Customer service is our priority. We tailor design our services to meet customer requirements and believe in working closely with our clients to achieve optimal results. The nature of our equipment enables us to take a project from design through to prototype and on to full production.”

Roberts Engineering can also cater for small production runs and offers complete machining project solutions and has the facilities to meet any requirements, from the beginning of the design process, through to the prototype stage and then on to full production.

Roberts Engineering offers CNC (Computer Numerical Control) machining, allowing component design to be highly automated using CAD (Computer Aided Design) programs. These programs produce a computer file that is interpreted to extract the commands needed to operate a machine. The CAD files are then transferred into the CNC machine for production.

“We have operators which drive the CNC machines and can make small adjustments that ensure the machined pieces are being processed to exactly meet the requirements of the individual job.

C & R Equipment C & R Equipment continues its tradition of providing an outstanding range of ready made logging, lifting and commercial fishing equipment and more, while also providing services such as laser cutting, precision machining, fabrication, and profile cutting.

“Our range of ready made products combines our half century of commercial experience, design knowledge and engineering excellence with the latest in materials and manufacturing techniques,” Dirk says.

C & R Equipment’s range of quality logging, lifting and commercial fishing equipment and fittings is in use throughout New Zealand and is well known for its reliability and durability.

Manufacturer and supplier of High Quality Wire Rope and

Rigging Hardware to the NZ Industry and Overseas

We are proud to be associated with Roberts Engineering

124C Waterloo RoadHornby

Christchurch

Phone: 03 349 3002


Travel & Tourism | Toitu Otago Settlers Museum

We are pleased to have provided Cost Management services to all stages of the Toitu – Otago Settlers Museum Development

We are the oldest consultant Quantity Surveying practice in New Zealand.

In the last five years we have provided Cost Management services on more than fifteen projects in the Canterbury region and are currently providing Cost Management services to Christchurch

projects with a value in excess of $50M.

Contact us to discuss your next project’s requirements:Tony Grimaldi FNZIQS, Reg. QS

Lloyd Reddington FNZIQS, Reg. QS

Telephone: 03 477 0092 | Fax: 03 477 5465 | Email: [email protected] Box 1438, Dunedin | 272 High St, Dunedin

The team at Lund South are proud to have constructed all the four stages of the $26m Otago Settlers Museum, 2008 – 2013

McEntyre Lund Ltd is our new Christchurch operation, established and working in Christchurch since 2012

PO Box 5912, DunedinE. [email protected]. 03 477 5912

www.lunds.co.nz

Commercial and Industrial Construction – On Any Scale

If you want quality, innovation, efficiency and ideas that will not cost the earth then you will enjoy working with us.

HVAC Commissioning& Trouble Shooting

We offer innovative designs, high quality drawings and provide a wide range of services from concept design through to final project completion as well as many electrical and mechanical specific services.

Proud supporters of Toitu Settlers Museum

Committed to High Quality EngineeringMacLeod & Associates (NZ) Ltd

60-66 Tennyson Street,Dunedin 9054

P | (03) 477 2402,F | (03) 477 2082,C | (021) 2800 552E | [email protected]

www.macleod.associates.co.nz

Telling Otago’s storyFollowing a two and half year sabbatical, Dunedin locals and visitors alike can again glimpse insights into New Zealand life.

Since reopening last December following its $37.5 million redevelopment and expansion, the Toitu Otago Settlers Museum in Dunedin has attracted record numbers.

Museum director Linda Wigley says creating the new Toitu Otago Settlers Museum has been a four and-a-half year project.

“The museum has been around since 1908 in this building,” Linda says. “It started off as the Otago Early Settlers’ Association and its members collected objects and later formed the museum. It’s one of the oldest social history collections in the country.”

The museum has doubled in size since its redevelopment and now covers more than 6,000 square metres on its site in Queens Gardens.

The first stage was the construction of a 3000sqm state of the art collection storage facility which meets international standards for collection care.

Stage two focused on the total refurbishment of 1939 concrete heritage garage. Stage three centred on the refurbishment of the existing brick heritage building including the addition of 1800 square metres of exhibition space.

Stage four was the construction of a new entrance foyer featuring Josephine, the museum’s unique steam locomotive, and reception, shop and function spaces.

“It was about bringing the environment up to museum standards so we can display our collections,” she says.

“The key thing with these buildings is we had to bring the beauty back to them. We’ve built a brand new collection storage facility on site which meets international standards. We have a conservation lab and processing areas. Prior to this a lot of collections were in substandard storage so the museum needed to be brought up to the 21st century.”

The museum has also been rebranded as Toitu Otago Settlers Museum, with the visitor experience now including a café, shop and public research centre.

The museum has attracted enormous public interest since it reopened. “People are voting with their feet and are coming back time and time again,” she says. “We’ve had such good visitor numbers that have by far exceeded our expectations.”

On displayThe Toitu Otago Settlers Museum is home to a wide range of collections and displays which cover everything to do with early Otago life, including:

• Early Maori, European and Chinese settlers

• Transport and technology

• The development of Dunedin city

• Art and fashion

• Culture and character

• Dunedin now and in the future.


Travel & Tourism | Toitu Otago Settlers Museum

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292KaikoraiValleyRd,DundinPhone(03)[email protected]

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The redeveloped Toitu Otago Settlers Museum offers an amazing range of interactive collections and exhibitions detailing Otago’s first inhabitants.

Linda says the museum is an extremely important part of Dunedin’s history. Toitu Otago Settlers Museum traces the lives of the region’s settlers, including indigenous Maori, early Chinese and following waves of migrant groups and their technological innovation, art, fashion, domestic life and transport.

“Our collections date right back and are very people focused. The objects tell wonderful stories of people in the area.”

Themed galleries weave the stories of past and present with future thinking, featuring interactive displays with stunning visuals and powerful narratives. There are three layers to the museum collections.

“The first layer goes back to our first arrivals with Kai Tahu, then our sealers and whalers and people who arrived from Edinburgh. We trace the history of people in the area right up to the present day and we have a section on Dunedin now and in the future,” she says.

Museum of the YearThe Toitu Otago Settlers Museum has been named Museums Aotearoa 2013 Museum of the Year following its transformative redevelopment.

The huge project won the award due to its careful planning over a long period of time and commitment to bringing extensive social history collections together with a large transport collection.

The citation for the awards reads: “A sensitive design combines a well- loved museum building with an art deco bus station, respecting the special character of each while creating a thoroughly modern museum. The team has skilfully incorporated a diversity of interpretive techniques to tell the stories of Dunedin’s many settler communities, and the new facilities, which include collection stores many will envy, ensure that staff and visitors will enjoy this renewed Dunedin landmark.”

Linda says the award is a fantastic acknowledgement of all the hard work, passion and professionalism that went into the redevelopment.

“Winning the award is the icing on the cake. It is our peers acknowledging what we have achieved.”

Toitu Otago Settlers Museum31 Queens Garden Dunedin T (03) 477 5052E [email protected]


Special activities and eventsVisitors to the Toitu Otago Settlers Museum can look forward to a range of new activities and displays throughout the year.

Director Linda Wigley says the museum has a rolling programme of events planned.

“We’re hoping to build a Manuka walkway exhibit. We have a section of an original Manuka causeway and pavements that were used to keep people out of the mud in central Dunedin in the 1860s and ‘70s. We’ve found lots of other objects in relation to the causeway and it’s going to be an immersive time tunnel with filming,” she says.

“That will be up sometime this year and will be a permanent display. We’re also working to get an interactive penny farthing on the floor so people can get on it.

“The museum is forever changing. If people keep coming back they will always see something new. We have a late night on Thursday and we have music and drama.”

Visitors can take a two-hour guided tour through the museum, which includes a complimentary coffee, for just $30.

“The second layer involves people posting interviews onto screens. We’ve been doing a lot of work with city groups. We have a long established Chinese community here dating from people who came over with the gold rush.

“The third layer relates to our collection strengths, including costumes, textiles, transport and military.”

The museum has also developed new digital learning experiences and has done away with large panels of information on the walls. “We have touch screens, photography and multimedia. We have mechanical and computer interaction and we have an on-board ship experience that looks like it’s moving around, and an early settlers’ cottage.”

Linda’s own passion is in costumes and textiles. She says Toitu Otago Settlers Museum has a gallery dedicated to clothing and textile displays, which are light sensitive and will change every 12 months. Visitors will be able to try some clothes on in order to get a real feel for what early settlers wore.


Travel & Tourism | West Coast Accommodation

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Perched on the West Coast, nestled between ocean and mountains, lies Hokitika sitting amidst stunning rain forests, lakes, mountains and beaches with wild seas. While the environment is natural, rugged and untouched, it is not all back to basics. There is an array of arts, boutique shops and restaurants on offer - all to be explored.

Coastal

Hokitika is not just a destination for international tourists - it’s an experience for all New Zealanders. Whatever the season make your visit memorable by booking a holiday home with West Coast Accommodation.

Kate Riley, owner of West Coast Accommodation, caters to families, couples and friends, while aiming to provide affordable accommodation without compromising comfort and aesthetics.

“Your holiday is normally long planned and hard earned, so we hope our guests leave feeling that they have had value for money and a memorable stay in my holiday homes,” Kate explains.

“We started off with the Beach House which was known as the ‘ugly green house’. It was in such a state I wouldn’t let the builder see the house prior to purchase. However, the location was perfect and renovations took place.

“Since then the Beach House has been an instant success. The simple formula of value for money with comfort in a seaside location means guests can return - and they do,” Kate says.

Adding three more holiday homes to the West Coast Accommodation website Kate ensures that all are priced to meet the budgets of New Zealand families.

This has proven to be our strongest market Kate explains. “The holiday homes contain

West Coast AccommodationPO Box 188HokitikaT (03) 755 6343 M 027 224 4674E Info@westcoastaccommodation.co.nzwww.westcoastaccommodation.co.nz ‘LIKE’ West Coast Accommodation on Facebook


attractions

spaces that make you feel good. I am extremely aesthetically driven and in the same way a song can change your mood, so can the spaces we spend time in.

“In keeping with the theme of a Kiwi holiday the houses are furnished simplistically with white washed walls and shag carpets. Pieces from designers such David Truebridge or Phillipe Starke also create a feeling of indulgence.”

Kate explains that she is constantly coming up with ideas to enhance her guest’s experiences. “I write a list of must dos in the area and recommendations printed on a tea towel and the cleaners look after the houses as if it was their own. I also provide bed linen and fluffy towels.”

West Coast Accommodation is perfect for any season.

“In summer spend the day exploring Hokitika and its surrounding areas, catching the sunset with the waves crashing at your feet. Or in winter escape and snuggle up in front of the fire, drink hot chocolate or red wine and simply enjoy the peace and quiet.

There are four holiday homes to choose from at West Coast Accommodation:

• The Lake House

• The Beach House

• The Creek House

• The Light House.

Special offer for Canterbury Today readers

Call Kate at West Coast Accommodation and get two nights for the special price of $180 for two persons when you book

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Proud suppliers of Furnishings, Furniture and Bedding toThe Rainforest Retreat

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68 Durham Street South,Sydenham, Christchurch

Ph: 03 366 2816F: 03 366 4108E: [email protected]

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Travel & Tourism | Rainforest Retreat

When Mike Warren, one of the founders of Kiwi Experience, returned from his OE in the late 1980s, he began to see New Zealand in a different light. He saw it as an exciting destination for travellers and wanted to provide an unforgettable experience for anyone visiting his homeland. Fourteen years on and Kiwi Experience has turned into a business that has blossomed into a trans-Tasman network of bright green buses, carting up to 30,000 holiday makers all year round across New Zealand and Australia.

During these years Warren spent a large amount of time driving through the West Coast of the South Island. It was his love of the rugged coast that propelled him to construct a backpacker hostel and holiday park in Franz Josef.

Black Sheep Backpackers and Franz Josef Holiday Park, developed in 1999, sat alongside the Waiho River however, due to a flood risk put in place, had to move.

So, in 2003, Warren bought a small motel and rebranded Black Sheep Backpackers and Franz Josef Holiday Park as Rainforest Retreat.

Since then the business has continued to grow steadily during the last 10 years and now has some 80 rooms of quality and character. It has received the Qualmark 4 star plus motel rating, is a four star plus rated holiday park and has Qualmark Enviro silver badges.

Even though Warren now resides in Auckland it doesn’t stop him from getting down to Franz

Your rainforest retreat Josef regularly. “I often fly into Christchurch and Queenstown and drive along to the West Coast. I have done it hundreds of times and it’s one of my favourite journeys,” he says.

Rainforest Retreat is nestled and secluded in six acres of idyllic native bush, offering premium accommodation comprising of tree houses, tree lodges, tree huts, park motels and flashpacker ensuite units. It is the perfect place to base yourself whether your want a relaxing stay or if you plan to take in the sights of the magnificent Fox and Franz Josef glaciers.

All ‘Retreat’ rooms are furnished with SKY enabled flat screen TVs, ipod/iphone docks, electric blankets, fresh towels, bathroom amenities, hair dryer, alarm clock, tea and coffee making facilities, with full kitchen facilities in some units.

Accommodation options are neatly presented with a contemporary design by Admire Interiors.

When Warren developed the site he was careful to cut out as little natural landscape as possible and establish buildings in order to retain the rainforest.

“Even now, with 60 campervan parks, each site is cut into bush to give every guest some privacy. There are nature walks throughout the park and careful consideration is given when new buildings or facilities are developed.”

Rainforest Retreat has a wide range on facilities all on site. These include the Monsoon Bar and Restaurant with a large cosy fireplace, a general store, hot bubbling spa pools and a private sauna.

“The Monsoon Bar and Restaurant has a great reputation for hearty meals and enjoyable atmosphere. The crew at the info and track centre provides our guests with plentiful information and help, should they wish to book activities in Franz Josef or any onward accommodation and activities in New Zealand.

“Glacier Kayaks is also a top activity in Franz Josef and now operates on site,” Warren says.

Rainforest Retreat is continually aiming to improve service, facilities and its contribution within the community.

“We are striving to be more environmentally friendly and Rainforest Retreat is continuously evolving. Whether I’m looking at adding more buildings or facilities, improving customer satisfaction, finding new marketing ideas or just enhancing on what we already have here.”

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Focus | EECA Business

By understanding how to better manage energy through energy saving technology, renewable energy and changing staff practices, businesses can significantly improve their performance.

How energy efficient are you?

Including transport fuel costs, firms in New Zealand spend around $8.5 billion each year on energy. The Energy Efficiency and Conservation Authority (EECA) estimates that together New Zealand businesses could save $1.6 billion of this through energy efficiency.

“That’s not small change in anyone’s language,” EECA Business general manager Ian Niven says.

“We know what matters to a business is a strong, competitive position. Running a business that is as profitable and productive as it can be is the key to success.”

Energy efficiency delivers for businesses on many levels,” Ian says.

For example, heavy vehicle fleets that undertake a fuel efficiency programme can save tens of thousands in diesel costs every year and reduce their greenhouse emissions by thousands of tonnes of CO2.

“Reduced speeds mean lower maintenance bills while their drivers have fewer accidents, are safer on the road and are more relaxed after their shift. Helping New Zealand meet the challenge of climate change through reduced emissions improves morale and staff engagement,” he says.

For businesses who are considering putting some skin in the game, EECA Business offers grants to help make the decision to invest easier. “Cost savings generated through energy efficiency can be invested in other areas like new plant, equipment or product development.”

EECA Business offers grants that part-fund energy efficiency projects across a wide range of sectors, from heavy industry through to commercial buildings and agriculture.

“We are particularly interested in projects that can deliver significant energy savings and reduce carbon emissions, including renewable and bio-energy projects,” Ian says.

No matter what business you’re in, EECA Business can help you make the most of the energy you use. “From efficient lighting, to motorised systems and getting staff onboard, you might be surprised at how many ways you can save energy and reduce costs,” he says.

The Energy Efficiency and Conservation Authority works with New Zealanders at home, at work and on the road to help them make better energy choices.

Renewable energy in businessBusinesses looking to reduce their carbon footprint may wish to investigate using renewable energy such as wood or generating their own renewable energy.

For properties unconnected to the local lines network, such as remote farms, generating your own renewable energy may make more sense than paying for a connection.

Using renewable energy may improve your brand and company reputation – research shows more than a quarter of New Zealanders make purchase choices based on a company’s environmental and social profile.

Why reduce your carbon footprint?Many customers, including those in international markets, are increasingly

looking for products and suppliers with strong environmental policies and smaller carbon footprints.

As large corporates start implementing sustainability policies to reduce their carbon emissions, they in turn start requiring better environmental performance from companies that supply them.

If your business can demonstrate good environmental practice and progress on reducing carbon emissions, you’re likely to have a stronger competitive position.

Even if you don’t think that is important, by aiming to reduce your carbon footprint you can also save money.

Engaging and training staffFifty percent of the energy used in commercial buildings is under the direct control of the people working in them. An enthusiastic workforce that looks out for energy waste, and proactively saves energy, will help deliver savings to the bottom line.

If you’re embarking on an energy efficiency programme in your business, one of the first steps should be to look at how you can best engage your staff to help. Think of it as harnessing your people power.

Put someone in charge. Any plan or programme to manage energy should have someone accountable for its successful delivery. Appointing someone to the role - or making it a formal part of an existing employee’s job - shows commitment on the part of management.

Using renewable energy may improve

your brand and company reputation –

research shows more than a quarter of New

Zealanders make purchase choices based on

a company’s environmental and social profile.

Who’s right for the job? Taking charge of an energy programme requires wide ranging skills. A good energy manager or coordinator may have an engineering, technical, accounting or administration background. Being able to gain the respect and buy-in of others across the organisation is key.

Is it a full time job? Only organisations spending a substantial amount on energy can usually justify a full time energy manager. In most businesses the position is part time and one of several responsibilities. But no matter how small the energy bill, it is vital that responsibility is specifically delegated and included in a job description.

What do they need to succeed? The energy coordinator will be effective only if they have the time and resources to do the job. Ideally they could have a percentage of their time allocated to focus on energy issues. They are also more likely to succeed if they’re supported by a team or committee that can offer different expertise (e.g. marketing, finance, HR, procurement).

To find out more about the information, resources, advice and funding available visit www.eecabusiness.govt.nz, email [email protected] or follow @EECAbusiness on Twitter

“

”Investing in improving

the way your business

uses energy is one

of the most effective

ways of raising

productivity. Improving

energy efficiency is

a low risk investment

with savings that go

straight to your bottom

line, but the benefits

don’t end there.

He says good energy management delivers on these goals. EECA Business provides independent, authoritative advice to New Zealand businesses so they can boost productivity through energy efficiency.

“At EECA Business we work with businesses to help them make the most of their energy related opportunities.”

Depending on business sector and size, EECA Business offers funding, account management and information that makes starting and building on a successful energy management programme that bit easier.

“Investing in improving the way your business uses energy is one of the most effective ways of raising productivity. Improving energy efficiency is a low risk investment with savings that go straight to your bottom line, but the benefits don’t end there.

“

”

”

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HowdoyoucalculatethesavingsthatPowerSaveLightswillmake?PowerSaveLightsoperateat180WattsfortheLampandBallast.Conventionallightsuse400WattsfortheLampandbetween40and80WattsfortheBallast.DependingontheconditionoftheBallasttheexistingsystemcouldbeusingupto700Wattsandappeartobeworkingnormally.Asabaselineweuse450Wattsastheexistingpoweruse.

DoPowerSaveHIFlightshavethesamelightoutputasconventionalHIDlights?

PowerSaveHIFlightsareusedasaoneforonealternativetoHIDlights.Thedaylightcolour(6400k)ofPowerSavelampsproducesasuperiorclarityoflightandanextremelyhighcolourrendition.

Isthelabourcostoftheretrofitexpensive?

No.Typicallywithreasonableaccessforascissorlift,allowfor10minutesperfittingtoremovetheconventionalunitandreplacewithaPowerSavelight.

HowlongdoPowerSavelampslast?

PowerSaveHighbayandLowbaylampsareratedat12,000hourswithtypicallifeexceedingthislevel.PowerSavelightsdonotchangecolourovertheirlifeanddonotflicker.Thelightlevelreducesbyasmallamountcomparedtoconventionallights.

CanIretainmyexistingreflectorsandinstallonlythePowerSavelamps?

ManycustomersdoretaintheirreflectorsandmerelyusethePowerSaveelectronicballastandlamps,andthereforereducethecostoftheretrofit.YouwouldusePowerSavereflectorsiftheexistingreflectorswereunvented,hadaneckdiameterlessthan150mm,wereofpoorqualityorpoorcondition.Reflectorsareanimportantpieceofthelightfitting.Anefficientreflectorcansignificantlyincreaselightlevelsandthereforeaddlighttoabuildingfor“free”,i.e.noextrapowerrequired.Theuseablelifeofthelampisextendedastheminimumlightlevelsrequiredwillbeavailableforalongerperiod.

HowlongdoPowerSavelightstaketostartandgettofullbrightness?

RapidstartmeansPowerSavelightswillswitchonwithin2secondsfromcoldandbeat60%brightnessandwillbefullyilluminatedwithin2minutes.Followingpowerfluctuationsthatcauselightstoswitchoffrestrikeiswithin2secondsatfullbrightness.

Willusingsensorsreducelamplife?

Theshortansweris“yes”.TheratedlamplifeisbasedontypicalswitchingonIndustrialsites.Frequentswitching(frome.g.motionsensors)canreducelamplifehoweverbecauseofthelongerperiodsthelampsare“off”thereplacementtimeframemaybesimilartoexistingreplacementcycles.Ofmostimportancearethepowercostsavingsthatareachievedbyhavinglightsswitchedoffformanyaccumulatedhoursovera12monthperiod.

Whatdoesa‘daylightcolour’lampmean?

AlllampsaredesignedwithaKelvin(k)rating.Theyarereferredtoasatemperatureratingbutinfactdescribethecolourtypeofthelamp.PowerSaveindustriallampsare6400kordaylightcolour.Thiscolourissimilartooutsidenaturallightonabrightday.Thislightcreatesapositiveworkenvironment,ahighclarityoflightandcoloursareseenaccurately(i.ecolourrendition).

ArePowerSaveLightsabletobeusedwithCCTV?

PowerSaveFloodlightsalsouse6400Klamps.Theclarityoflightandthehighobjectdefinitionthatisproducedby“daylight”lampsisanadvantageforCCTVuse.

WhatistheoperatingtemperatureofPowerSavelights?

Thehighestpower(andhottest-180W)lampswillreachapprox70degCintheopenandupto95degCinatypicalventedreflector.ThearctubeofsomeMetalHalidelampswillreachapproximately1100degC.

“PowerSavewasrightonthemoney.Thekilowatthoursconsumedwasjustoverhalfthatofthe400WsodiumHIDlampsincludingballastlossesandoveralllightingwasbetter.

I’mnolightingexpertbuttheirbrightdaylightcolourhasmadeaworldofdifferencewithimprovedclarityandvirtualeliminationofannoyingglareoffstainlesssteeltanks,vats,processvesselsandotherequipmentworkingaroundtheplant.”

-Tim Roberts Fonterra Palmerston North

What our customers

say about us

“...WiththewhitecolourofPowerSavelights,theinsideofthebuildingactuallylookslikeitisdaytime,evenatnight,andIknowthishelpscheertheguysupwhentheygettoworkforthenightshift.

Iamalsopleasedthatourlightinghasimprovedstaffsafety.PowerSavelightsrestartimmediately,soifthereisa‘brownout’,machineoperatorsaremuchsaferthanwithnormallights.”

- Graeme Barkett Metal Skills Ltd

“Wehavereducedourelectricitycostsbymorethanhalfandwillbelookingatlightsensorstoreduceitfurther.

Oneofthepleasingoutcomeswasthatwerecoveredthecapitalcostveryquicklyandreducedouroperatingcostsimmediately.”

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Goods & Services | Computer Troubleshooters

LAYBURN HODGINS BARRISTERS & SOLICITORS

LAYBURN HODGINS ARE PROUD TO BE ASSOCIATED WITH COMPUTER TROUBLESHOOTERS APARTMENTS

Directors:• Trevor Quirk• John Abbott• Duncan Macintyre

03 366 2332 | [email protected] | www.layburn.co.nz

Level 1, 47 Montreal Street,Sydenham, Christchurch

One of the biggest first world problems I can think of is a broken computer. I’ve lost count of the number of times I’ve slammed the lid of my laptop down in frustration, or watched as the colourful “wheel of death” turns and turns for what seems like an eternity before finally giving up and just switching it all off.

A dysfunctional or non-functional computer can quite simply make life as you know it grind to a halt; no more news with a click of your finger, emails become unreachable, documents and photos lost are in the black hole of the computer hard drive, deadlines loom closer yet solutions seem out of reach.

One business that understands just how necessary it is that your technology remains in top working order is the worldwide franchise Computer Troubleshooters. First set up in 1997 the company has made a name for itself quickly establishing itself in some 400 locations across six continents.

An experienced network This knowledgeable, experienced company has made it its job to ensure that none of its business or individual clients are left without access to working technology for a lengthy period of time. Its global network gives customers rapid access to a wide range of experienced professionals, ensuring customers’ problems are not just resolved but resolved quickly; getting things up and running at minimal cost.

Tech experts on hand Thousands of small businesses and home computer users around the world have come to rely on their local ‘Computer Troubleshooter’ to handle their computer, network, internet and IT needs.

The franchise offers clients unparalleled, global expertise with a personal touch. With Computer Troubleshooters you get the best of both worlds: friendly knowledgeable service from locally owned and operated service providers, supported by the world’s top technology service franchise network.

A team of experts Computer Troublshooters is more than just a team of geeks, gadget guys or commissioned salespeople – it is a team made up of technology professionals who know just how to get a job done well.

Not only are they computer experts, but avid computer users too. They are a team that understands keeping technology running properly can be overwhelming and frustrating and are willing to do something about it.

Computer Troubleshooters - East681 Ferry Road Woolston T (03) 389 3887 E [email protected]

Computer Troubleshooters - West35 Main South RoadSockburnT (03) 928 2150E [email protected]


Business solutions - the BEST support for businesses Computer Troubleshooters recognises the critical role that technology plays in the daily running of a business, which is why it has created Business Enhanced Support Technology, or BEST, the industry’s leading support plan for small businesses.

For a flat monthly fee businesses receive:

• Management of computer, network or server problem via remote or on-site support

• 24/7 monitoring of your technology

• Prevention of up to 80 percent of all computer problems before customers are even aware of them

• Installation of advanced remote support tools to enable the team to diagnose and resolve problems quickly

• Monitored backup system to keep all data safe

• Helpdesk giving all employees prompt, easy access to high quality support consultants anytime they have a computer question or problem

• Management of all technology vendors

• Guarantee no down time.

The team at Computer Troubleshooters understands life is busy enough without a troublesome computer. Therefore they have made it their job to take care of all their customers’ technology needs.

The company ensures that all security and software issues are up to date, can answer any security concerns and questions, rebuilds broken networks, upgrades software, fights viruses and spyware and saves many a frustrated customer from throwing the hated machine out of the window when it appears all reasonable options have been exhausted.

To the rescue Computer Troubleshooters will step in to ensure that each and every problem is solved. Simply sit back relax and let the experts do the rest.

There is no need to have a long term maintenance contract - though the company is more than willing to provide such a service when requested.

The company is your friendly local computer professional eager to tackle all of the business or home technology needs a person may have. No matter where you are and no matter what your needs – all you have to do is pick up your phone and your problem is as good as solved, questions are as good as answered.

Make Computer Troubleshooters your first port of call when you have security questions, when your network breaks down, when your machine or software needs to be upgraded or when viruses, spyware and other malware rear their ugly heads.

Help is just a simple phone call away.

Other services on offer • New equipment – Sales and installation.

Data transfers from old to new systems

• Hardware – Installations, setups, repairs, routine maintenance and tune-ups

• Software – Licensing, installation, upgrades and troubleshooting

• Networks – Fixed and wireless, installation, support and troubleshooting

• Server networks – Design, installation, support and maintenance

• Email and internet – Setup, assistance and spam protection

• Security – Internet (virus/spyware/trojans/malware) protection and removal

• Data protection – Backups, storage and data recovery

• Web – Website design and hosting

• Mobile email – Windows mobile, iphone and Blackberry setups and maintenance.

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24 Bath Street,Christchurch

Email: [email protected]

Phone: 366 3760

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Goods & Services | The Elmwood Club

www.lionco.com

Lion Breweries are proud to support the Elmwood Club

EXCLUSIVE CATERERS TO THE ELMWOOD CLUB

www.moveablefeasts.co.nz | www.stus-smokinbbq.co.nz

Mid Winter MenusFrom $29.00 per person

Call Us Today 03 389 8617

The Elmwood Club is a multi-purpose sporting venue

with an emphasis on bringing the community together

through activity and entertainment.

Uniting communities in activity

The facilities include top class hockey, cricket, bowls, croquet and football pitches and many ex-international and national sporting stars now call the venue their home ground. Club manger Ricki Jones is a firm believer in the social importance of sport and its community uniting power.

“Sporting venues are integral to the local community. They bring people together in a positive atmosphere and help to create a culture of support for the area. We may not be a stadium, but we are a home for the sports clubs who represent us so well.”

The clubsThe clubs utilising the facilities at The Elmwood Club include Old Boys Collegians Cricket Club, High School Old Boys (HSOB)Burnside Hockey Club, Elmwood Bowling Club, Elmwood Croquet Club, HSOB Football Club and St Nicholas Netball Club.

The addition of 900 tonnes of sand in December 2012 has certainly diversified Elwood Club’s offerings. Not only does the sports ground now cater for modern sports such as beach volleyball, handball, korfball and beach futsal, it also has the ideal setting for corporate events and team building exercises.

Building in the sandThe arrival of this sand has brought various opportunities for the community and businesses alike to hold interesting, fun events at a central location ideal for many city based companies.

Following an application of support through Fulton Hogan’s earthquake community fund, the company generously donated work in-kind, delivering the earthworks required to create an inner city beach court; a luxury that has truly rekindled the community spirit as locals flock to visit the new-look premises.

Many businesses have already identified The Elmwood Club as a unique, accessible and affordable venue ideal for holding meetings, conferences and team building activities. After all, sport and activity are ideal ways to promote health and wellbeing among staff,

while injecting positivity back into those who may have experienced tough times during the past few years.

The whole package can be included for customers wishing to use The Elmwood Club, even the catering is taken care of by local favourite Moveable Feasts/Stu’s Smoking BBQ.

“Moveable Feasts are one of the best catering companies around Christchurch meaning our customers receive a top service from a quality caterer, adding to the experience,” Ricki says.

Additionally, the licensed bar serves drinks at traditional bowling club prices. The combination of new facilities, traditional prices and quality catering makes The Elmwood Club an ideal entertainment venue perfectly suited for the local community to get behind neighbourhood sports clubs.

ValuesAs many businesses in the local area have found out first hand, The Elmwood Club is a brimming nucleus of activity and even the pupils at neighbouring Heaton School make daily use of the facilities.

With constant foot traffic throughout the year (approximately 26,000), the club also represents a sterling opportunity for businesses to advertise in a trusted environment, while supporting a local club and, considering the number of team-building exercises held of late, it’s certainly a prominent business to business medium.

The club’s core values remain strongly focused towards promoting the enjoyment aspects of sport and entertainment, while simultaneously integrating the community.

“The more involvement the better; we want to see the community brought together, to shake the boundaries of participation, to socialise and meet their own neighbours. Sport is tremendous at uniting people and we need to promote local clubs as a hub for that social outlet that we all need.”

The Elmwood Club will be available for businesses, social groups, sports teams and individuals to become more actively involved in their local community.

The Elmwood Club 83 D Heaton Street Strowan Christchurch T (03) 423 1715 E [email protected] www.elmwoodclub.co.nz


The future Exiting times await The Elmwood Club as news spreads of the new facilities on offer to Christchurch residents and businesses alike.

As our city rebuilds and looks to the future, Elmwood Club has and will do the same. With the help of the Christchurch Earthquake Appeal Trust/Vodafone Foundation, Fulton Hogan, Maccaferri Engineering, Christchurch Ready Mix and many others, The Elmwood Club has developed into a key component of the city and it is ready to give back.


Hospitality | Procope Coffee House

Ph: 03 347 8698

1168 Main South Road Templeton

Proud to be associated with Procope Coffee House

If you take a marketing background that spans decades and includes global giants like Cadbury and Jaguar cars, then add chef training and strategic business sense into the mix, you’ve got a pretty special person right there. Jason Harris won’t readily admit he’s that guy; but he doesn’t have to. His strong business and his anything-but-ordinary staff do all the talking for him and are testament

little coffee house around The coolest

to the skills, smarts and savviness he’s brought to the business since becoming its proud owner in 2009.

Procope Coffee House is the recipient of Jason’s boundless time, energy and passion. And it shows. This strong, steady little coffee heaven has survived the literal ups and downs of the past two years in grid city, aka, Christchurch, and, even more impressively, has come back fighting as a brighter and bolder business than before.

A fighterIf you haven’t visited Jason’s little piece of hospitality paradise, Procope Coffee House, you haven’t had real coffee – or so the coffee connoisseurs say. And they have a lot to say. And why wouldn’t they?

It’s hard not to get gushy about a business that has defied what can only be described as odds of Mount Everest proportions – so when it comes to Procope Coffee House, resistance on the gushing front is completely futile. And if we didn’t do it, Procope Coffee’s fan base certainly would.

Quite frankly, how could you not admire, with ferocity, its story of survival.

The business, having been based on the northern end of Victoria Street for many years, closed after the February earthquake, following somewhat of a honeymoon period after the September earthquake. From there, Procope was homeless – a dangerous position for a business that had multiple staff on its books and customers who, starved for a caffeine fix, could have easily developed a wandering eye.

But, indefinite or permanent closure wasn’t on the commercial cards for this fighter and waving the white flag in surrender to Mother Nature was never part of the professional plan. As the owner and operator of Procope Coffee House, Jason was prepared to stare adversity straight in the eye. He knew stoicism was the key.

“While our original building on Victoria Street did not suffer too much in the September 2010 earthquake, the building a few doors down lost its frontage so we knew we were lucky,” he reveals.

“We opened up that day, September 4th, not actually knowing the extent or severity of the damage following the earthquake earlier that morning. We didn’t know that just around the corner, in the heart of the city centre, many buildings had been taken out.

“We were actually able to carry on our business as usual – until February, when the more devastating earthquake hit. Our building was part weatherboard, which flexes quite well, but also part brick, which did not fair well during that earthquake. There was major cracking to this area of the building, but thankfully none of our customers or staff were hurt.”

With its existing premises badly battered and bruised, Procope Coffee needed a new commercial residence – a place it could call home, at least for a short time. And it needed this space, fast. This is where things got interesting for the business, very interesting - and creative.

Procope Coffee House• Corner Fendalton and Clyde Roads

• Coffee

• Beer and Wine

• Food made in-house

• On-site parking.

“Bruce Williamson who owns Cruz nightclub, which was on Lichfield Street originally, bought the space, which happened to be on Victoria Street, and he was looking for a business to operate out of the premises during the day and then he would run the bar there at night,” Harris explains.

“Location-wise it was ideal for us – just down the road from our original premises. This offer from Bruce meant we were able to reopen again by May 2011 and could keep all of our staff on. We didn’t need to make anyone redundant and we still haven’t to this day. Yes, people have come and gone, but our staff have been so loyal,” he says graciously. “This is something that means a lot to me.”

Masters of your community.If you like dealing with other businesses in your community, you’ll love Apparelmaster

because we are locally operated and NZ owned. When you turn to Apparelmaster we keep your

workplace looking clean and professional, by renting and laundering workwear, overalls,

towels and mats, supplying and servicing washroom supplies and OSH-standard first aid kits.

To find out more, call us on 0800 808 820 or go to our website www.apparelmaster.co.nz

NEW ZEALAND, COVERED AT WORK

Element 17 Limited, Level 1-157 Lichfield St, PO Box 1275, ChristchurchTel: 03 366 5532, Email: [email protected], www.element17.co.nz WE DESIGN, MANAGE & BUILD

Proud to be accountants and advisors to Jason Harris and Procope Coffee House.

If you are looking to rebuild and or expand we can assist you with...

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We welcome your inquiry - please call directors Stephen O’Connell or Len Brigden

Ph. (03) 354 4231 | www.mcphailchch.co.nz

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Hospitality | Procope Coffee House

ECOCHEMHealthy Chemicals!

Ecochem is Christchurch owned and operated and has an ISO14001 Cerfified Environmental Management System

ECOCHEM.CO.NZTel: 03-377 1892 5 Clarkson Avenue, Christchurch

Ecochem offers a fresh approach to chemicals.All of Ecochem’s products are made with the best available modern raw materials, and with full knowledge of modern health, safety and environmental legislation.

The site sharing arrangement with Cruz Bar may have been somewhat logistically and practically challenging for the business, but it’s an arrangement that earned Procope Coffee recognition in 2011 – the business, alongside Cruz, was awarded with a Champion Canterbury award for creativity in clever responses to earthquake recovery.

Loyalty is everythingWith a staff of eight at the helm of the business to consider, Jason says maintaining momentum and motivation was a real challenge when deadlines were pushed out throughout the process and when progress became very much stop and start.

“Ensuring that all of our staff have their needs met too is what keeps me awake at night,” he concedes. “At times over the last couple of years we have just been treading water, but I never, ever considered leaving Christchurch. Sure, I could have taken my money and invested it somewhere else, but that would have been running away from the problem and there is no way I would do that to the business, our staff, or our customers.”

The uncertainty associated with Procope Coffee’s long-term future was well and truly compounded by the June 2011 earthquakes, which forced another closure completely out of the blue. “The 10 story apartment block behind us was irreparably damaged and the decision was quickly made to demolish it, but the clearance wasn’t completed until the end of October 2011, which was really hard,” Jason explains.

“When you expect that you will be back trading again in the matter of weeks and it turns out to be months - that really tests you, your business and of course, your staff.

You don’t know what decisions to make with no certainty about the immediate future, so you just have to wait.”

Jason adds that while there was no quick solution for this challenge, the offset was pure and simple – loyal customers. After all, it’s loyal customers who can influence the make or break of a business in limbo.

“During our time on Victoria Street, we were very, very lucky with our loyal customers who were very patient and still kept coming in to see us after everything we went through. We also picked up a lot of new customers with new people living in the area and working nearby.”

He says that the loyalty extended to his staff who all stood by him and the business, even in the toughest times.

“We have a great team that have built and sustained customer loyalty and I am particularly proud of our low staff turnover rate – this can be a rarity in the hospitality industry. I believe our customers appreciate the customer service consistency we offer – in an ever changing environment they enjoy seeing familiar faces they know and trust.

Jason knows all too well the value of finding and retaining good staff – you only need to look at the local news these days to know just how hard the greater Christchurch hospitality industry has been hit, with good staff scarce and recruiting competition, fierce.

Location, location, locationProcope Coffee is a small but mighty business and Jason says that despite a decrease in seating and reduction in kitchen size at its temporary location on Victoria Street, the business was still well and truly punching

above its weight and “We make most of our food on site buying only our bread in,” he confirms. “We work very hard to keep all our service levels high too.”

The basics are at the heart of the Procope Coffee’s philosophy and it’s easy to underestimate just how hard it is to get those basics right – but they’re critical. “

Procope Coffee is certainly onto a good thing with its new location, which boasts a fresh new building in a popular area of Christchurch. “We are very much looking forward to what our new location in the suburbs will offer us. We are now based on the corner of Fendalton and Clyde roads, which is close to the university. Our customers are rapt that we have moved to such an accessible, high visibility site and it is a pretty striking building.”

The new Procope Coffee House is sharing a building with two other businesses – The Fitting Room and The Beauty Parlour. “We think that all three shops complement each other nicely. There are not many cafés in the immediate area and we think ours is a unique offering,” Jason says.

The new environment boasts a special fit out with a two storey layout decorated in classic style. “The space upstairs features a glass balustrade with leaner tables and a mini atrium. We have around 45 seats in total and the space really has given us the opportunity to do something special inside. There are also lovely views right up to the airport and down Fendalton Avenue,” Jason explains.

The new premises promises a fresh and busy vibe with free parking available on site – something the business’ current site did not offer. “We are really pleased about the car parking availability – it is another thing that we can offer our customers to make life easier for them. We have also got a liquor licence so our customers will be able to come and enjoy this new part of our experience too.”

Despite all of the challenges Procope Coffee has faced over the past two years, Jason says, keeping calm and balanced and remaining focused and committed has been integral to the business’ survival.

“In five to 10 years we will look back at all of this and hopefully be proud of how far we have come through all the ups and downs. It is great to see progress now, but we are realistic about the fact that there will be disruptions for everyone on an ongoing basis – that is the reality of living in a construction zone as we rebuild our city.

“But the most important thing is that we’re still here and we’re still battling on. My hope now for the future is that we can eventually go back into our old site on Victoria Street and serve our loyal client base from both our businesses. That is the goal we are working towards.”

And on that note, it’s definitely a “watch this space” for the Procope Coffee House lovers out there.

Procope Coffee House 205 Fendalton Road Fendalton Christchurch T (03) 351 1488 E [email protected] www.procope.co.nz



Hospitality | The Donut Boutique

You’ll want one in every colour, topping and flavour and you’ll be licking the sugar from the box in no time at all…These mouth watering doughnuts are soft, sweet, fresh and individually decorated. Whether you want to treat yourself, or order a box for an occasion, you won’t be disappointed with The Donut Boutique.

Doughnut heaven

This is the first business venture of owner Zainah Alsagoff who established the business in October, 2012 in Christchurch and is joined by two dedicated and hard working friends. One is the talented cook behind the recipes and the other is experienced in marketing and operations. Together they deliver a wonderful selection of doughnuts which are made daily to perfection; soft, non oily and fresh as ever.

Any traditional doughnut lover will devour these little gems, with flavours such as caramel, oreo, rocky road, nutella and vanilla glaze to name a few. Filled doughnuts come in an equally delicious range of flavours including chocolate, mango, peanut butter, apple, vanilla custard, jam, coffee and rose water.

Don’t forget about the savoury doughnuts which have mousse chicken, mushroom, avocado or salmon piped into delicious savoury dough.

The Donut Boutique 569 Barbadoes StreetEdgewareChristchurchT (03) 385 9988 E [email protected]


Opening Hours: Monday to Friday 8 - 4.30Saturday 10 - 4.30Closed Sundays

Farmers’ market - The Donut Boutique opens at the Riccarton Deans Bush market on Saturdays.

“Our product is priced higher than the usual commercial ones as we place quite a lot of effort in producing each and everyone of our donuts. Customers have described them as ‘gourmet doughnuts’ and they’re priced from $2.80 to $5.20.

“Our best sellers are our filled doughnuts; chocolate, apple and vanilla custard are perhaps slightly more in demand than the rest. We introduce a new flavour every fortnight and this flavour runs for two weeks,” Zainah says.

“We were asked to put up a stall for the Artisan Day Farmers market at Ballyntynes and we are happy and proud to do so. We started a stall at the Riccarton Bush Saturday farmers’ market a month ago to let our product be more accessible to our customers.”

Zainah says business success is all down to quality ingredients, which is constantly improved by the baker and maintaining standards.

The cabinetry in the store was made by Tower Kitchens Joinery Ltd and Rothbury Insurance Brokers helped source business insurance during the set up; both showing continued support since the beginning.

Hospitality | Woollaston Estates

It has been great weather for producing organic fine wines at the Woollaston Estates vineyard and winery in Nelson. The organic vineyard recently finished its 2013 vintage harvest and winemaker Shane Munn says the growing season was ideal. “A warm spring blossomed into the warm, long and dry summer.”

He says it has been perfect weather for development of flavours from the early ripening of the sauvignon blanc through to the late ripening riesling. The flavours were achieved at low sugar levels, resulting in lower alcoholic wines, with balanced acidity. Shane Munn joined the team in 2011 after spending several years at Milton Vineyards, where he gained his love for organic wine making.

The winery is designed for the gentlest possible handling of grapes particularly beneficial for making its pinot noir. Pinot noir grapes are hand sorted and de-stemmed at the top level of the winery utilising a specialised de-stemmer - one of only a few in Australasia. It gently plucks the grapes from the stems, leaving more fruit intact and facilitating extended fermentation time, resulting in a more berry fruit aroma in the wine.

The wine is produced in a four level gravity fed winery built into the Mahana hillside blending into the environment with a tussock covered roof. The top three levels are dedicated to winemaking and the bottom level holds the wine aging in barrels, the bottling line, library and the cellars doubles as the winery working area and a function room for concerts, winery events, weddings and dinners.

Exports and marketing manager Kirsten Mabbott says there is a great team environment at Woollaston Estates.

“Being certified organic means we use only naturally derived products - no herbicides or synthetic fertilisers and this lets the wine speak more of the place where it is grown. Also not working with any harsh chemicals makes for happier staff; it’s better for the land, better for the people - they are working with the land rather than against it.”

Woollaston Estates was formed in 2000 when Philip and Chan Woollaston met Glenn and Renee Schaeffer. The result is a mix of their passions; one of the most scenic Nelson wineries.

Overlooking the Mahana vineyard, Tasman Bay, Nelson city and the Mount Arthur

Woollaston Estates 243 Old Coach Road RD 1 Upper Moutere NelsonT (03) 543 2817E [email protected]


Woollaston’s vintage ready for cooler weather

mountain range, it holds an art gallery, picnic lawn and courtyard.

The gallery holds well known New Zealand artwork of Philip’s late father Toss Woollaston. During the winter the Schaeffer’s private art collection is on show at the gallery. Last year Vanity Fair magazine listed its private art collection as among the top 50 private art collections in the world.

Woollaston Estates is open year round to taste the award winning wines and lunch platters of local produce.

253 Lincoln Rd, AddingtonPhone Neil 338-7846

www.towerkitchens.co.nz

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Hospitality | Woolston Club

100% Canterbury owned and operated since last century!

Congratulations to the Woolston Club on their SIX DECADES of involvement in the community.

Funky Pumpkin, proud suppliers to the Woolston Club!E: [email protected]

/TheFunkyP

Sixty years of

Time to raise a glass; the Woolston Club is celebrating 60 years of being the social heartbeat of Christchurch’s east side.

The venue, formally known as The Woolston Workingman’s Club Inc, was originally opened by Norman Kirk on December 22, 1973. Standing proudly and prominently on a substantial 19 acre plot, the club is a social nucleus situated in residential Woolston, Christchurch.

FacilitiesAs with many a social club, the members are the lifeblood and often very loyal to their localised establishment; this is certainly true for the Woolston Club who boasts more than 5,000 members.

A pivotal venue in the suburb, the club houses five bars/function spaces, the Hatrix Restaurant and Bistro, a full service TAB for those who enjoy a flutter, as well as an extensive gaming room section.

The Woolston Club serves the local community and those whom may wish to travel from further afield to make use of the establishment’s diverse offerings. The large, beautifully manicured and landscaped section includes the All Sports Pavilion, the Ron Mitchell Memorial Boxing Gym, Garrick Park (named after the club’s founder) and The Bowls Pavilion.

Sport is universally unifying and the Woolston Club is home to many representative teams including Lancaster Park Woolston Cricket

Club, Cashmere Technical AFC, Woolston Boxing, while also being used by community groups such as Weightwatchers and Handiscope.

The use of the facilities for sporting purposes not only promotes a sense of loyalty throughout the teams and their supporters, it also gives those sportsmen and women the opportunity to call the ground their home.

With three full sized bowling greens the Woolston Home of Bowls can also be used as an indoor facility during the colder winter months, as well as housing 18 different sections for a diverse range of activities such as pool, billiards, gardening, fishing, tennis, cards and much more. The Woolston Club can keep the most active of minds and bodies entertained!

community participation

Clubs New Zealand Insurance Services are pleased to supportThe Woolston Club with a specialised insurance programme.

To find out how we can help your club or association,call us on 0800 081 443 or email at [email protected]

ROSS JOHNSTONELECTRICALLIMITEDCOMMERCIAL & DOMESTIC

Tel 383-8938 | Mob 0274 323 828253 Bower Avenue Christchurch 8083

Congratulationsto the Woolston Club

On their 60th


Hospitality | Woolston Club

CONGRATULATIONS WOOLSTON CLUB

We are looking forward to supporting you for another

60 years

TRITON TRITON SECURITY

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Woolston Club 43 Hargood Street Woolston Christchurch T (03) 389 7039 www.woolstonclub.co.nz


GigsCheck out the Woolston Club’s informative website to find out when the next big gig is on. With premier entertainers and local artists putting on a show, there’s always an added reason to drop by the club and soak up the atmosphere.

60 years and counting With an exciting, varied menu on offer at extremely reasonable prices, there’s never been a better reason to visit the east side social hub the Woolston Club and the friendly atmosphere is served for free!

The club is celebrating its 60th birthday this year and the local community will continue to benefit from the facilities on offer. Why not pop in, join up and toast a traditionally priced club beverage to the past 60 years and the bright future of the Woolston Club.

FunctionsThe main club facility includes function rooms ideal for small or large functions catering for as little as four or as many as 400. Whatever the occasion, a wedding reception, a birthday bash or a business function, the Woolston Club has the variety on offer to suit any functions needs.

The Hatrix Restaurant takes care of all the catering and the friendly staff organise the table setup and cleanup to ensure your function can be organised with minimal stress and maximum enjoyment.

The club is even open for Christmas Day yet due to popularity bookings must be made as early as September.

The five bars on offer will suffice all the thirsty party-goers while the quality food range will certainly tantalise the taste buds.

MembershipThe perks to becoming a member of a local social club are vast. With traditional club prices and a friendly community atmosphere, the only question is why wouldn’t you join?

Joining can take up to a week for an application to be accepted once payment has been made but the friendly staff will advise of your progress at the office.

Any guests accompanying members can be signed in as either a day or a night guest and while on premises they are allowed to use any of the bars on site.

Advantages of becoming a member• Entry into members only draws and

promos

• Loyalty points for purchases of meals and drinks

• Discounted fees for functions

• Discounted tickets for entertainment

• Reciprocal visiting rights to other clubs

• Birthday points (conditions apply).

McCarroll Distributors are proud to support the Woolston Club on their 60th

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125 Blenheim Road, Christchurch


Hospitality | Temp's Bar

One of the asides to Christchurch’s earthquake story has been the resurgence in popularity of small local bars and Temp’s Bar in Hornby, which has always been a favourite watering spot for locals, has been no exception.Temp’s Bar owner Mark Templeton believes with the loss of many central city bars and a reluctance for many to venture too far from home for a night out, his establishment and those like them, are filling a gap in the social lives of many in Christchurch.

“We have always been a family orientated local bar, especially during the day, but we certainly have noticed a growth in our evening crowd where the bar becomes more like a nightclub, with the music and lights.”

While Mark says Temp’s Bar is “a local bar, run by locals for locals” the bar has also become a favourite of the party bus crowd, with Screwballs Party Bus company a regular visitor.

“They can really liven things up in the evenings and we always make sure there is something for them to be entertained by,” Mark says.

Mark is the first to admit he has been fortunate through the earthquake disruptions in being able to trade through but recognises others have not been so fortunate.

“One of the things we have done since the earthquakes is to change the beneficiary of our gaming machines.”

Temp’s Bar has 18 gaming machines mainly in an alcove off the main bar area which are popular with the locals.

Hornby bar helps fill the gaps

Be entertained 7 days a week at Temp’s BarMonday: Temp’s Bar master chef

Tuesday: Muso’s jam night

Wednesday: Pool competition

Thursday: Karaoke

Friday: Live music

Saturday: Live music

Sunday: Nine ball competition and karaoke.

Woodstock is proud to support Temp’s Bar

“The beneficiary of our gaming proceeds is now the Canterbury Earthquake Recovery Trust, as this ensures that the money will be spent locally; on local projects through schools, sports clubs and voluntary organisations. It is about giving back to the community.”

There is a real feel of community at Temp’s Bar, never more so than on a Monday night, which is master chef night at Temp’s Bar.

“Every Monday night the local regulars get together and we hold a master chef competition. They all try do out do each other with their dishes, it’s more about prestige than winning any prizes and everyone has a great time.”

That feeling of community also extends to his staff with two of them, Petra Tippet and Robyn Baird, having been on staff longer than the 12 years Mark has owned the establishment.

“The connection between our staff and customers is extremely important and I am fortunate to have some great people working for me,” Mark says.

“The staff get to know our customers on a personal level and often staff will have poured the customer’s favourite drink before they have even got out of their car.”

Mark says his relationship with his suppliers is equally as important. “We have received some great support from our suppliers especially through the earthquake times. We pride ourselves on stocking a wide a varied range of both alcoholic and non alcoholic drinks.”

The staff get to know our customers on

a personal level and often staff will have

poured the customer’s favourite drink before

they have even got out of their car.

“”


Hospitality | Café Olive

From working on yachts in the Mediterranean while they were young to running the restaurant Café Olive in Nelson is like a dream come true for Turkey born brothers Volkan and Hakan Lankilinc.The two brothers came to New Zealand in 1993 and Hakan worked in Auckland for eight years in the hospitality industry, including running his own restaurant, before selling up and moving to Blenheim.

Eight months after the move Hakan had a pleasant surprise when he was asked by the owner of Café Olive to run the restaurant. Excited about his new role, it was only after one week later Hakan was hands-on decorating the interior and putting ideas together for a new menu; modern international cuisine with a Mediterranean twist. In February this year the restaurant officially opened in Hardy Street.

Café Olive is open seven days a week serving breakfast, lunch, right through to dinner. Its stylish décor, friendly and warm atmosphere stands out from the restaurant as soon as you step inside.

The menu includes entrees such as risotto balls, bruschetta and mezze platter, seafood

such as squid, scallops, prawns and salads (calamari, chicken-cashew, grilled lamb and Caesar). Main meals include risotto, pastas, pizzas and succulent steak, lamb, fish and chicken. Your toes will tingle once you get a taste of the sensational selection of desserts such as apple pie, tiramisu and crème brule.

Manager and head chef Volkan says fresh produce is a must. “We like everything to be fresh. We make everything on site.

“I just love people. It’s the food, the wine, the atmosphere, the music, the company you’re with which brings everything together. For me hospitality is all about friendship, enjoyment, relaxing and connecting with people,” host and barman Hakan says.

Café Olive is BYO with corkage $6 per bottle. Or if you’d like to sample a variety of wines from the extensive wines menu, you’ll find a number of local wines, as well as cocktails, coffees and Turkish mineral waters – sparkling, flavoured and plain.

What more do you need?

Café Olive 136 Hardy StreetNelsonT (03) 548 8755www.cafeolivenelson.co.nz


Mediterranean flair

Hospitality | Temp's Bar

Temp’s Bar21 Goulding AvenueHornbyT (03) 349 7463


HoursMonday: 11:00am – 11:00pm

Tuesday: 11:00am – 11:00pm

Wednesday: 11:00am – 11:00pm

Thursday: 10:00am – 3:00am

Friday: 10:00am – 2:00am

Saturday: 11:00am – 3:00am

Sunday: Noon – 11:00pm”

Bar snacks are also available and on a Friday Mark holds a complimentary sausage sizzle.

While Mark is happy to see his customers let their hair down and have a fun night there is a line drawn if behaviour becomes unacceptable. “We take host responsibility quite seriously. We are a big family at Temp’s Bar, and you look after your family to ensure they are safe and are no danger to themselves or anyone else.”

Mark’s best mate, his black Labrador ‘Greener’, named after Mark’s favourite shotgun which he collects, is also part of the Temp’s Bar family and can often be found greeting guest on their arrival.

“He’s also a hit with the children as he is so good natured,” Mark says.

Kahurangi Estate is a New Zealand family owned boutique winery specialising in hand-made wines.

Pleased to be associated withCafe Olive Nelson

Sunrise Road, RD1, Upper Moutere, Nelson | Phone: (03) 5432 983 | www.kahurangiwine.com

We are quality-focused wholesale coffee suppliers and retail roasters based in Christchurch.

Our friendly and knowledgeable staff pride themselves in serving the freshest espresso beverages from premier coffee regions around the world.

595 Halswell Junction Road, ChristchurchP. 0800 377 9899E. [email protected]

www.vice-espresso.co.nz

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Hospitality | Café Time

Open 6am - 6pm Every dayMain Road, T inwald, Ashburton. Ph/F 03 307 2776

GREAT COFFEE | PUBLIC TOILETSCATERING

Fresh FoodMade Daily onPremises

Optional Dine-inor Takeaway

Whatever stage your business is at, your Martin Wakefield adviser is here to counsel and assist you through all the major and minor transitions.

We ask the right questions, because we’ve been helping our clients with the challenge of change for over 100 years.

We Speak your Language | Practical AdviceEffective Solutions

26 Canon Street,Timaru, PO Box 58Tel: 03 687 7122Fax: 03 684 [email protected]

Proud to be associated with Café Time

www.martinwakefield.co.nz

Unit 4, 29 Acheron DrP O Box 9404,Christchurch 8149Tel: 03 3434012Fax: 03 9611727

Café Time in Ashburton has something for everyone – delicious coffee, breakfasts and lunches, food for the kids, mouth watering fresh fudge, gift boxes for Christmas, catering for functions and specialty cakes.

Renowned for

Café Time at 37 Archibald Street is well known for its great coffee and range of great cabinet and menu board food, which owners Scott and Lisa Stringer have spent nine years developing.

“We have all day breakfasts on our menu board, as well as fettuccini, quiche and salad, and fish,” Scott says. “We cover everyone from fancy to family and we have tasty food for children as well.”

Café Time’s cabinets are filled with yummy pies, wraps, paninis, sandwiches, filos and a large range of sweet treats. “Everything is made by us on site. We have three bakers and our front-of-house staff help as well.”

Customers come from all around the Ashburton district to buy some of Café Time’s delicious fresh fudge, which can be bought in gift boxes, baskets and bags of all shapes and sizes.

“People can phone us and order their fudge or just come in and buy what is here,” he says.

“At Christmas we do a lot of gift boxes with fudge and Christmas baking such as puddings, tarts, shortbread and Christmas cakes. They’re very popular.”

Café Time can cater for a variety of functions and does a lot of work for local service clubs.

Café Time37 Archibald Street AshburtonT (03) 307 2776www.cafetime.co.nz


great food

Staff bake a range of delicious specialty cakes, which can be decorated in marzipan and novelty figures or edible photos.

“We send goods all over New Zealand; breads, fudge, Christmas cakes. Our most popular bread is a dark rye bread which a lot of European people like. We send some of that away.”

Just south of the Ashburton River bridge on Archibald Street, it is the second eatery on the left.

The café seats 55 people inside, with some additional seating outside, and is handy for people enjoying the Ashburton lakes district.

Café Time is open seven days a week from 6am until 6pm. It only closes on Christmas Day and New Year’s Day.

“

”

At Christmas we

do a lot of gift boxes

with fudge and

Christmas baking

such as puddings,

tarts, shortbread

and Christmas

cakes. They’re very

popular.

Café Time at 37 Archibald Street, Ashburton.

Great service is keyScott says variety is the thing most people seem to like best about eating at Café Time, as well as the friendly service.

“There’s something here for everyone, including the children. Our front of house staff are great and they’re very important. We’re very lucky to have our staff. At the end of the day your staff are what make your business, along with the quality of your food and the cleanliness of the shop itself.”

Great parking and locationCafé Time is located just outside the Ashburton town centre and has great parking on site for customers.

Café Time in Ashburton offers a mouth-watering selection of food and great coffee.


Hospitality| Speight's Ale House

Phone: 03 377 1892 • ECOCHEM.CO.NZ

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It’s the pride of the south, mate. And no, we’re not talking about your local sports team that has the skills of a little league team, but the ego of an English Premier League football player.

We’re talking about the Speight’s Ale House – a real winner through and through; a contemporary institution with a traditional heart that’s got hospitality hungry Kiwis wrapped around its charming little finger.

Based in Ferrymead and Bealey Avenue in Christchurch, Speight’s Ale House offers a bevy of culinary beauties – from award winning sweet or bitter ales right through to the best premium beef that New Zealand can rightfully boast about.

Fighting fit at five Speight’s Bealey and Ferrymead owner and operator, Andy Norton says along with serving up some of the most popular brews, tunes and tastes, Speight’s Ale House serves up oversized portions of affordability and family friendly dining.

“We really pride ourselves on offering customers a home away from home. We’re all about representing the pride of the south; the best in southern hospitality, generous meals and a fine range of craft ales,” he says.

“We love to be generous to a fault with the best in service, meals and environment.”

Think live music, classic New Zealand wines and beers, and a menu that includes all the best southern classics and you’ve got the Speight’s Ale House offering down to a tee.

Two houses of southern hospitality

Celebrating their fifth birthday in 2013 is a significant milestone for the successful restaurants and, as they say, ‘it’s hard to fix what ain’t broke’, but Andy’s attitude is that aiming for continual improvement is an integral part of good business management.

We really pride

ourselves on offering

customers a home

away from home.

We’re all about

representing the pride

of the south; the best

in southern hospitality,

generous meals and a

fine range of craft ales

“

”- Owner, Andy Norton


Hospitality | Speight's Ale House

Speight’s Ale House - Bealey Avenue 263 Bealey Avenue Richmond Christchurch T (03) 366 9958 E [email protected] www.bealeysalehouse.co.nz

Speight’s Ale House - Ferrymead 2a Waterman Place Ferrymead Central Complex Ferrymead Christchurch T (03) 376 4071 E [email protected] www.ferryalehouse.co.nz


“Turning five this year has allowed us to reflect on the groups we’ve come to know within the community over the last five years of trading and identify those that managed to stay loyal to us, despite the circumstances surrounding the earthquakes.”

The Speight’s Ale House restaurants enjoy a relationship of loyalty with their patrons that works both ways. In recognition and honour of the loyalty demonstrated by their strong following, both Ferrymead and Bealey Avenue have been evolving to ensure they continue to meet and exceed customer expectations.

“We are committed to developing the restaurants so they remain in tune with what our customers are looking for when they dine out and socialise,” Norton says.

“We are adapting the restaurants to fit with more of a late night, live music theme and gently rebranding to let people know that we’re still open - open until late and going strong.”

Functional funIn addition to its daily breakfast, lunch and dinner service, Speight’s Bealey also knows how to throw a good party – well, at least provide an ideal venue for birthdays, fundraisers or any functions where fun is a must.

“The restaurant and function area cater for a diverse group of people from families, to businesses, couples, elderly and everyone in between,” Andy confirms.

“A usual trading week for us and Ferrymead would see our regular quiz night, The Rotary Group of Ferrymead, a five km fun run with the Ferrymead Harriers, happy hour for our locals, Ferrymead Bays football on a Saturday afternoon and lunch and dinner being served in between.”

At the Bealey Speight’s Ale House, cocktail functions for up to 120 people can be catered for by the restaurant with a wide range of platters and extensive catering options available to suit any taste or budget.

The function room can comfortably hold 75 diners for a seated dinner. Guests have the options of two, three or four course set menus, which contain dishes taken straight from the restaurant’s popular menu.

In Ferrymead, the venue room for evening functions can easily accommodate two, three or four course dinners for up to 50 guests, and for cocktail parties, a maximum capacity of 100 guests. Ferrymead also has a 3am licence so guests can let their hair down and

party until the wee hours in a safe and entertaining environment.

Both Bealey and Ferrymead Speight’s Ale Houses have hosted a number of successful charity events during the years for various companies, charities and community groups, including the Bone Marrow Cancer Trust and Carlton Redcliffs Hockey Club.

For the future, Norton says he is committed to establishing the restaurants as live music venues. “We also want to grow our breakfast trade and increase public awareness of ourselves and the surrounding area to drive our functions.”

We are adapting the restaurants to fit with

more of a late night, live music theme and

gently rebranding to let people know that we’re

still open - open until late and going strong.

“

”- Owner, Andy Norton

Proudly supportingSpeights Ferrymead and Bealey Ave

www.bidvest.co.nz | P. 03 3495100

0800 12 11 10www.seit.co.nz

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Proudly supportingSpeight’s Ferrymead

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Hospitality | Coriander's Restaurant

Coriander’s is an institution all unto itself – a fine dining Indian restaurant opened in April 2007 in Rolleston Square by Amardeep Singh. While the restaurant’s success and popularity prompted Singh to open a second establishment in Edgeware Village, Singh became uncertain of his new venture.

“I was told that with more than 20 Indian restaurants in Christchurch already, that there was too much competition and it wouldn’t be as successful as the Rolleston Coriander’s,” he explains.

However, his critics couldn’t have been more wrong. Offering the same quality food and excellent service, the restaurant was a huge success. Located on the corner of Sherborne Street and Edgeware Road, Coriander’s is regularly booked up right throughout the week.

In a classic example of location, location, location, he says the restaurant’s situation is ideal, but offers more than just being in a

Indian sensationshandy spot. “There is a growing demand for dining out. The restaurant offers ambience with its elegant interior, use of bold colours, class décor and exclusive paintings brought from home by us.”

Since the opening of Coriander’s in Edgeware, two more restaurants have opened - in Hanmer Springs and Kaikoura.

“Coriander’s is right in the heart of Hanmer Springs, a popular tourist destination and in Kaikoura the restaurant has a state of the art design, modern settings and high standard facilities. It is definitely a Mecca for those who are looking for a great night with meal,” he says.

Coriander’s in Edgeware has recently undergone a revamp. The 40 seater is open from 5pm till late, offering a wide range of delicious mains, including its sought-after rogan josh, tikka masala and lamb madras.

There is also a wide range of seafood options such as the Goa Fish Malabari and Prawn Jalfrezee. Vegetarian dishes like Kadai Paneer and Mushroom Masala are enjoyable alternatives to meat dishes.

Entrées include a tasty range of lamb, chicken, fish amritsari tikka and the chef’s special Sizzling Tandori. While the popular onion bhaji and Prawn Pakoras are a must have. Side dishes of mint chutney and raita to

Coriander’s Restaurant 76 Edgeware Road Christchurch T (03) 366 7223www.corianders.co.nz ‘Like’ Corianders on Facebook


complement poppadams is also great starter to share with friends.

When asking Singh about popular dishes he explains that signature dishes include Lamb Posht, a delectable dish featuring tender cubes of lamb sautéed in onion, garlic, ginger, with fresh tomato and coriander, cooked with roasted poppy seed and spices. He also mentions the Bal Dansak Chicken, which features various lentils simmered with marinated chicken on a slow fire and tempered with onion, ginger, garlic and spices.

“I believe my success is down to my staff, the adequate training and quality of food on offer. Taking care of my loyal customers each and every time they step in my restaurant is highly important to me.

“I do not see other restaurants as my competitors; I see them as my eye opener to do better for my customers.”

Singh selects the best produce on offer and applies them into his menu, creating mouth watering dishes. “I believe in keeping traditions and authentic styles when it comes to Indian cuisine.”

Word of mouth has been ensuring an on-going sensation for Singh. At the Canterbury A&P Show last year, the Prince of Wales took a keen interest in the Coriander’s set-up, admiring the Indian cuisine. “It was truly incredible; we were the only food stall the Prince of Wales stopped at.”

Coriander's offer a permanent 10 percent discount on takeaway pick-ups. Visit www.corianders.co.nz and order online – deliveries available.

Tandoori 1/2 Chicken $14

Tender spring chicken marinated in traditional Indian masala with fresh herbs and freshly ground spices and yoghurt skewered and cooked in tandoor.

Coriander's Special Tikka $15

Fillet of chicken marinated in yoghurt fenugreek and fresh ground spices and then cooked in the tandoor (five pieces per portion)

Chicken Achari $19

Chicken marinated and cooked in the tandoor, finished with mustard oil, ginger, garlic, onion seeds, Indian pickle and spices.

Lamb Bombay $21

Diced lamb fillet cooked with freshly ground spices and herbs. An all time favourite.

Prawn Sagwala $21.50

Prawns cooked in ghee with spinach, tomatoes, onions, garlic and spices.

Vegetable Korma $16.50

Vegetables and cottage cheese simmered in a mild gravy.

Lunch: Monday - Friday 11.30am - 2.00pm Dinner: Monday - Sunday 5pm - 10pm.

Sample menu

I believe my success is down to my staff,

the adequate training and quality of food

on offer. Taking care of my loyal customers

each and every time they step in my

restaurant is highly important to me.

“

”- Owner, Amardeep Singh


A destination in itself

Hospitality | The Store Kekerengu

Perched on the east coast, about halfway between Kaikoura and Blenheim, sits the region’s best place for a break. Judged ‘Best Café in the Marlborough Region’ by Café Magazine and a top four finalist in the Hospitality Association National Awards for excellence, The Store - Kekerengu, really is the ideal place for a meal or coffee to break up a journey.

The Store KekerenguState Highway 1 Kekerengu MarlboroughT (03) 575 8600 E [email protected]


General manager Clive Macfarlane says The Store is more than a halfway point. “It’s a destination in itself.”

Originally named Rock View Tearooms, it was first opened in 1959 by May and Jim MacDonald as a post office, gas station and tearooms. “It had several different owners and names until my parents, Richard and Sue, purchased it in 1996. They ran it as the existing tearooms for a year and later developed the building into what it is today,” Clive says.

The expansive views complement any dining experience with the Pacific Ocean almost washing up at your table as you feast on local crayfish. “This is the place where the world comes to encounter whales, dolphins, seals and a whole host of bird life. Along with the ocean, Mount Tapuaenuku’s snowy peaks provide a stunning backdrop,” he explains.

Whether it’s a cup of coffee with a slice of cake or a full a la carte meal, the food at The Store suits all tastes. There is a café style and a la carte menu on offer with a range of coffees and teas. For those wanting a cold beverage there is a first class wine list, showcasing the Marlborough region along with a wide selection of beers and soft drinks.

There is an extensive blackboard menu for those looking for a serious meal and for the traveller on the run the café has a large range of cabernet food, which is all made on site. “Our menu caters for everyone but we do have an emphasis on seafood given it is at our front door.”

Along with great food there’s a range of unique crafts and gifts for sale. “On winter days you can enjoy the ocean’s moods as you dine by the open hearth fires. On warm summer days you can relax on the wide sun ducks or enjoy exploring the beaches directly from the restaurant.

“Whatever the season, after your meal wander down to the beach and experience the rugged east coast first hand. From here you can explore the nearby Kekerengu River or take on challenging hiking tracks such as Saw Cut Gorge.”

Store Breakfast $20.00 Bacon, free range eggs, tomato, mushroom, hash brown, sausage and toast

Eggs Florentine $19.00English muffin with smoked salmon, spinach and hollandaise

The Store Seafood Chowder $18.50Served in a bread bowl

Thai Beef Salad $21.00Finely sliced rib eye, marinated in Thai sauce, served with cashew nuts and a spicy Thai dressing

Store Burger $21.50Chicken – with avocado, salad and mayonnaise and fries

Fresh Kaikoura Coast Crayfish Half $48.00Whole $90.00

Seafood PlatterSteamed local shellfish, blue cod fillet, squid and prawns with fresh salad and dipping sauces

Single $48.00Double $90.00

Sample menu

A unique venueThe Store has everything you need to host a wedding, celebration or group function. Indoor and outdoor dining options include smorgasbord (a buffet meal featuring a varied number of dishes), special menus and barbeque options.

“The Store is a large café with alfresco dining. We can seat up to 200 people inside and out and can cater for all your needs when booking your special occasion or event with us.

“The setting is truly memorable for a wedding or any other celebration. Experience the unique ambience and warm hospitality from our staff, which make The Store a very appealing and special place.”

Experience the

unique ambience

and warm hospitality

from our staff, which

make The Store a

very appealing and

special place.

“

”- General manager, Clive Macfarlane

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603 Rapaura Rd, Blenheim Marlborough, NZe. [email protected] • p. O800 HUNTER

Restaurant The Swiss Guy at Hunter’sCheck out www.hunters.co.nz for more infoCellar Door Open 7days, 9.30am – 4.30pm

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Hospitality | Marlborough Vintners Hotel

Surrounded by vineyards in the heart of sauvignon blanc country, the Marlborough Vintners Hotel, a member of the Heritage Boutique Collection on Rapaura Road, Blenheim, is the cuisine and wine destination when travelling to Marlborough.

Wine county retreat

Rather than travelling daily to get to the heart of Marlborough’s wine district Marlborough Vintners Hotel (MVH) guests wake up surrounded by some of the best wine country in New Zealand.

This boutique vineyard accommodation and restaurant is set in six acres of groomed grounds showcasing the tranquility of the vines and its rural setting, while offering guests luxurious accommodation for their holiday, wine experience, weekend escape, boutique vineyard wedding or executive retreat.

This stunning property is also located in an area where cruising the Marlborough Sounds, biking, hiking, walking and fishing are fabulous alternative activities, just five minutes from Blenheim airport and 1.5 hours from Nelson.

That special daySet among the vineyards on Rapaura Road, the vaulted reception hall and grand gallery entrance of the MVH provides a stunning venue for any wedding or special occasion.

The ceremony will be held in the purpose build rose garden. After the ceremony guests can mingle under the beautiful Cherry trees before being shown to the Barrel Room, where they will dine on a delicious meal sourced from local produce which showcases the best of Marlborough food and wine.

The Barrel Room, with the atmosphere of a large wine cellar, features a beautiful curved timber ceiling and stylish French doors, which allow a view down the fairy light lit cherry tree avenue to the Richmond ranges. Seating from 32 to 110 guests, there are a variety of table configurations that work well and your preferred arrangement can be discussed with the hotel’s wedding co-ordinator.

The Marlborough Vintners Hotel wedding management team are experienced hosts with considerable wedding expertise. The hotel’s executive chef will cater to personal tastes with a tailor-made menu. The wine list features excellent regional and New Zealand wines and the knowledgeable staff can match wines to perfectly complement menu choices.

Heritage Boutique Collection

Marlborough Vintners Hotel is a member of the Heritage Boutique Collection, a division of Heritage Hotel Management.

“We are delighted that the five star rated Marlborough Vintners Hotel Blenheim has joined our Heritage Boutique Collection,” Heritage Boutique general manager Ronnie Ronalde says.

“Every property to join the Heritage Boutique Collection does so by invitation only. We seek hotels that share our philosophy that every guest should feel like ‘someone special’ staying ‘somewhere special’.

“We promise our guests the warmest welcome and a truly relaxing stay appealing to all five senses. At the Heritage Boutique Collection we are creating the ultimate collection of superb New Zealand boutique properties, all within in easy driving distance of each other,” Ronnie says.

GIBSON BRIDGE VINEYARD

Corner of Gee St & Nelson Highway(6) Renwick

www.gibsonbridge.co.nz (03) 572 5180

• Pinot Gris Specialists

• Cellar Door & Tastings

• Boutique Family Owned & Operated

• Only 6 Acres & All Wines Awarded

Fun filled wine tours in Marlborough, Blenheim and Picton

We’ll drive you to drink!!!!

Try the beautiful well produced wines of this gorgeous Marlborough region in a safe and informative environment. Learn lots of interesting things to help you appreciate the wine and the area. You will learn things that you will remember for life without you knowing you are learning.

www.bubblygrape.co.nz0800 2 Bubble (0800 2 282253)


Hospitality | Marlborough Vintners Hotel

Hotel facilities

• The Vintners Room Restaurant - specialising in classic style cuisine incorporating local ingredients - open from 6pm till late. Charge back to suite facility is available.

• Bar - located in the restaurant and open from 4pm for an afternoon cocktail or pre-dinner drinks.

• Room service - order your a la carte meal to eat in the comfort of your suite.

• Mini bars - incorporating New Zealand made products, alcoholic and non alcoholic beverages, a snack selection and chocolate, which are are checked and replenished daily.

• Guest laundry - facilities are available on site. A coin operated washing machine and dryer as well as drying racks.

• Wi-Fi broadband is complimentary and available in each suite for guests who have their own laptop.

• CD/DVD player is located in each suite, as well as a selection of SKY television channels. Selections of complimentary DVDs are available for guest viewing.

Marlborough Vintners Hotel190 Rapaura Road Blenheim T (03) 572 50940800 MVH 190 (0800 684 190) E [email protected]


Corporate retreat or conferenceMVH is an excellent destination for an executive retreat, strategic planning session, team building event, conference or boardroom meeting.

Set in six acres in the tranquil surroundings of vineyards, away from all distractions, MVH is the perfect venue solution with access to accommodation, cuisine and spacious conference rooms.

Experienced staff can assist with planning, conference menus, team building group activities, off site activity recommendations and general local knowledge.

The one bedroom Executive Vineyard Suites provide for 16 people single occupancy and up to 32 delegates twin share. Each suite is complete with all the amenities and facilities expected from a five star rated property, such as large bathroom with walk-in shower, spacious open plan living area with work desk, leading onto private patio.

The Vintners RoomA warm, welcoming atmosphere and attentive service sets the scene for the ultimate in-house dining experience, with cuisine created around distinctively

Marlborough ingredients and organic produce from the hotel’s own garden.

The distinctively Marlborough menu showcases the freshest of local ingredients and produce from the hotel’s potager, creatively fused for an inspired cuisine experience.

Complement this fine fare with an extensive, handpicked wine list which includes some of Marlborough’s finest vintages from well known cellars and boutique wineries.

The cherry orchard set dining room, bar and guest lounge is the perfect place for quests to dine and relax during their stay. This superb dining facility is consistent with the five star Heritage Boutique Collection.

Vineyard View and Garden View SuitesMVH has 16 single bedroom Executive Vineyard Suites furnished with luxury in mind and the spacious 71sqm size ensures guests have ample space to relax in during their stay.

Each suite is complete with all the amenities and facilities you would expect, such as king size beds, towelling robes, a spacious bathroom with handmade natural amenities from a local supplier, DVD player, TV, a great range of complimentary DVDs for loan, private

patio and a small kitchenette with tea and coffee making facilities.

High speed wireless broadband access is also available. Air conditioning units are located in every suite, providing heat in the winter and cool air in the summer.

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Bulk candles and holders for weddings, events and the hospitality industry in general.

We also welcome smaller orders for home use and gifts.

Visit us at www.candlecompany.co.nzContact us: E [email protected], P 09 818 8056


Hospitality | Bubbly Grape Wine Tours

Top 50 World’s Admired Wine Brands 2012Drinks International Magazine

211 New Renwick Road, Blenheim

P: (03) 520 8284 E: [email protected]

www.witherhills.co.nz

WINE TASTING & SALES • RESTAURANT

Jacksons Road Blenheim RD3Marlborough New Zealand

P. 03 572 9054 | Fax. 03 572 9053E. [email protected] | www.allanscott.com

RESTAURANT • CELLAR DOOROPEN 7 DAYS FOR

BRUNCH • LUNCH • WINE TASTINGS WINE SALES • GIFTS

Her love of wine and her belief in Marlborough as one of the finest wine destinations in New Zealand were behind former motel owner Kerry Judd’s decision to take a leap of faith and set up Bubbly Grape Wine Tours some six years ago.

Today Bubbly Grape Wine Tours, which is jointly owned by Kerry and her business partner Graham Hunt, is earning both national and international recognition for its ability to showcase the Marlborough wine region in a friendly but informative way.

“One of our keys to success is we take our customers to where they want to go as we are flexible in our destinations,” Kerry says.

Driving its customers to drink

“A lot of tour companies around the world are not as flexible and only offer customers set routes, but we can organise our tours to fit in with our customers. It may be they are looking for wines from a particular grape variety or a winery that they are fond of and we can tailor the tour to suit.”

Kerry says they also have customers who have little knowledge of the wine industry and turn to them for advice on where to go. “We talk to them to see what they are interested in then, using our knowledge of the industry and the Marlborough wine growing region, design a tour for them.”

With around 148 wineries and up to 40 tasting rooms the Marlborough region offers a huge selection and the advice of the Bubbly Wine Grape Tours is invaluable to its customers.

During the last few years there have been a number of opportunities for Bubbly Wine Grape Tours to expand its business.

“I wanted to keep it smaller so I could keep control of it and do it the way that works for us. We have one driver that works for us on a casual basis now, and I’m happy to say is just as cheerful as us and gives me a day so that I can keep on top of all the bookwork.

“Money is often a factor for small businesses too and to expand you need capital so that you can buy more vans, pay wages, etc. We started off with what we could afford. I’ve been told it’s what you do on the tour that counts.”

However, upgrading the vans over time has been one of those expenses Kerry is grateful to have achieved. Initially they utilised a clean but ageing Ford Transit van, but after four years and with 600,000kms on the clock the van, like many of us who are older, had trouble getting started on those colder mornings.

“We decided to take the risk and buy a new van. The Mercedes van won my heart and I haven’t looked back since. I will of course be paying it off for a while.”

Both Kerry and Graham impart their knowledge of the industry to their customers.

“On our tours guest get to hear about the wine growing region, how it has changed over the years, knowledge of some of the elements that can affect wine production and of course many exciting tastings,” Kerry says.

“One of my guests told me we should have called our tours AA Wine Tours. From the back of the van he raised his hand and said ‘My name is Shaun and I like wine’. Funny at the time, but probably not the smartest thing to call a tour company that takes you around to drink alcohol.”

For Kerry and Graham, while Bubbly Grape Wine Tours is a business, it is about having fun and the enjoyment they get from being a part of one of New Zealand’s best wine growing areas. This energy is passed on to their customers.

“The aim with our tour company is to let our guests get a great experience in the Marlborough area. New Zealand is a very sought after place for people from all around the world for vacations or holidays and we would like to add to their enjoyable experiences while in this country.”

Bubbly Grape Wine Tours offers full or half day wine tasting tours in the Marlborough region with customer pick ups from Blenheim or Picton.

Bubbly Grape Wine Tours BlenheimT 0800 2 Bubble (0800 2 282253) M 027 672 2195 E [email protected]


“My wife and I took a Bubbly Grape Tour in April 2013. Jonathan was our host and his friendly, knowledgeable and humorous approach made the day very enjoyable. We visited seven wineries, a fudge shop and the chocolate factory, along with a lunch at Allan Scott (winery). We learnt a lot along the trip and were fortunate to be in town during harvest period so we got to see, first hand, some processes involved in wine making. A special thank you to Jonathan for his advice on other local attractions and giving us, what turned out to be a highlight of our South Island adventure.”

- Dave C, Auckland

Testimonial

“

”


Focus | Switch Lighting

Lighting up home and business is no longer a brilliant feat that will break the bank. The nifty invention of LED lights has quickly evolved, making lighting easier, cheaper and more effective.

Switch on to the future

Nelson based Switch Lighting holds the vision that LED lighting is the lighting of the future. It is one very real medium by which this country will lower its electricity consumption and hence its carbon footprint.

Approximately 19 percent of the world’s energy consumption is in artificial lighting. However, 70 percent of those lights can be replaced with more energy efficient alternatives such as LED lights, saving money, power and our environment.

What makes the LED so much more effective than its standard incandescent bulb counterpart is its ability to drive 98 percent of its energy into producing light, a statistic that stands in stark contrast to the five percent the incandescent bulb utilises.

Today Switch Lighting has made it its mission to bring light to many a New Zealand home and business. It appears no job is too hard for this dedicated team of experts, from lighting up the Kaikoura town clock to numerous other buildings, gardens and homes all across the country.

D-Lightz facts in brief

• A lifetime of 50,000 hours

• If used for five hours a day the D-Lightz will last 27years

• Unit cost $112 + gst

• IC-F rated – completely cover with insulation

• IP44 – sealed and able to be used anywhere in the house

• Dimmable – works with standard dimmers

• Made in New Zealand

• Energy Star certified.

Switch Lighting 53C Bolt Road Nelson T (03) 970 0755E [email protected]


LED lights Environmental benefits

LED fixtures also have an environmental advantage in that they contain no mercury, last longer and produce less waste, and they are made from fully recyclable materials. A single kilowatt-hour of electricity will generate 610grams of CO

2

emissions. Assuming the average light bulb is on for 10 hours a day, a single 40 watt incandescent bulb will generate 89 kg of CO2 every year. The 11 watt LED equivalent will only be responsible for 24.5kg of CO2 during the same time span. Therefore a building’s carbon footprint from lighting can be reduced by 72 percent by exchanging all incandescent bulbs for new LEDs.

Cheaper and better

LEDs bring several advantages to the lighting industry, including high efficiency and durability, with superior life expectancy over other lamp sources. This translates into energy savings, maintenance savings and an overall reduction in cost of ownership over the product’s lifetime.

Quality guarantee

Switch Lighting promises clients a quality product it can guarantee. All initial lighting designs are undertaken in its Nelson office, using the latest in 3D solid modelling software. Machining and finishing procedures are outsourced to various New Zealand companies before everything is finally assembled in the Nelson factory.

Helping bring home the bronze Switch Lighting was the proud sponsor of Victoria University’s bronze winning entry into a US Department of Energy competition, the 2011 Solar Decathlon Competition.

The competition challenges competitors to design, build and operate solar powered houses that are cost effective, energy efficient and attractive. High points were given to those teams that best blended affordability, consumer appeal and design excellence with optimal energy production and maximum efficiency.

The design brief for the 2011 competition was to provide a basic light plan that would provide a good level of light throughout the home, but it had to consume less than 240W of energy.

The Victoria University team based the traditional lighting plan on a kiwi batch where 4x 60 W incandescent bulbs would be used in the centre of each room. The end result was a power consumption of 180 W and a total use of 50 light fittings.

Always one step ahead Never satisfied to just bask in the warm glow of its own success, Switch Lighting is constantly researching more innovative solutions to outshine even its own range of products.

Its latest star player is the D-Lightz, an improved form of LED lighting that releases 40 percent less energy than the company’s old 13 watt unit and 80 percent less energy than a standard light.

Ninety of these lights are now being used in a Jennian Homes Show Home keeping the power costs down to a minimum. If every light was turned on for eight hours a day for the whole year, Switch Lighting says the electricity cost would only generate a bill of $330, whereas traditional lighting systems would reap in costs of about $2,980 a year.

Switch Lighting projectsLighting up Kaikoura

The architect of the Kaikoura Town clock approached Switch Lighting personally to complete the job of lighting up the soon-to-be iconic timepiece. The idea behind the clock was to represent the community’s passage through time by the three pillars or past, present and future.

The past is represented by the carved timber pillar telling the story of Paikea, emphasising the relationship between human life and the unique marine environment of the Kaikoura district.

The present pillar constructed from local limestone signifies the strength of the town and references the region’s spectacular tectonic landscape. The frosted glass pillar looks to the endless possibilities of the future with its plain façade representing a clean slate and a story yet to be written.

The light provided by Switch Lighting unifies the three pillars creating a unique landmark in the centre of the town.

Kaikoura Clock

Meridian Firstlight House

”


Focus | Gnomes Alpine Sport

Leith Kerr had just started primary school when her father Ian Rhodes opened the doors on Gnomes Alpine Sports in Darfield for the first time.This year Gnomes celebrates its 30th year of being in business and Leith and her husband Alistair Kerr, who bought the business in 2005, have marked the occasion with further expansion.

Ian Rhodes started the business in 1983 when he spotted a gap in the market for off field ski hire and chose Darfield for the location, as it captured the keen Canterbury skiers heading to the commercial ski fields of Mt Hutt and Porter Heights, as well as the club fields littering the ranges through to Arthurs Pass.

When the fords near Hororata were bridged in the late 1990s it meant many Mt Hutt bound skiers bypassed Darfield, so Rhodes opened a

second shop in Yaldhurst for ski hire and last minute mountain purchases.

The main focus of Gnomes in the initial years was on ski hire, but since that time the retail sales of skis, clothing and other accessories have increased. Since Leith and Alistair took over the business it has grown dramatically, to the point where the business is now one of the largest retailers for mountain activity gear, including a specialist custom ski boot fitting service.

Leith and Alistair met when Leith was on one of her many Northern Hemisphere working/skiing holidays and the pair were employed by the United Kingdom’s largest snowsports company, Snow and Rock.

Alistair has a wealth of technical knowledge of ski hardware. Being a keen skier he has a serious passion for the industry and more importantly for snow covered mountains. Alistair has many seasons of snow sports experience working in all areas from workshop manager to staff trainer for Snow and Rock.

Leith has been a ski boot/foot technician for more than 20 seasons in both the northern

Your gatewayto winter fun

Gnomes Alpine Sports Highway 73Darfield T (03) 318 843339 West Coast Road Yaldhurst Christchurch T (03) 342 5757E [email protected]


Pleased to be associated with Gnomes Alpine Sport.Providing the right advice to continue Gnomes Alpine Sport’s growth and development.

119 Blenheim Road, P.O Box 8621,Riccarton ChristchurchTel: 03 343 4448E: [email protected]

www.accounting.co.nz

and southern hemispheres. Leith has also worked for Snow and Rock, as well as at London’s most prestigious custom ski boot lab, Profeet.

Gnomes’ custom boot fitting is a technical custom ski boot and footbed lab which guarantees top performance and more importantly, high comfort to skiers using Leith’s vast knowledge of bio mechanics. Her knowledge, added to the technically advanced equipment she uses, means Gnomes is attracting customers for fittings not just from Canterbury, but from all around the country.

Taking over the premises attached to the original Gnomes building in Darfield, the pair were able to set up the ski boot fitting lab, as well as further increase the range of skis, snowboards, clothing and accessories held by Gnomes.

With their online store, www.gnomes.co.nz, Gnomes Alpine Sports is attracting customers from all across New Zealand and from Australia.

“In the past ski retailers have only carried one or two makes of skis, but we offer our customers a full range of brands, so there is plenty to choose from,” Alistair says.

“One of the things which sets us apart from other retailers is our passion for the business, as well as our knowledge of the industry and that is reflected in the amount of return business we get from our customers.”

Alistair recognises the industry as a whole, and particularly in Canterbury due to the earthquakes, has taken a hit with a drop in tourism numbers. But he doesn’t expect it to last.

“What we are seeing now, as the rebuild cranks up in Christchurch and with the amount of industrial growth around Darfield and across the Selwyn district that has gone on in recent years, is those lost tourists are being replaced by a new work force - some from overseas who are looking to take advantage of the winter wonderland that is Canterbury.”

Gnomes director Ally Kerr product testing in Colorado.


Focus | Unichem Brighton Village Pharmacy

Local pharmacy makes its moveUnichem Brighton Village Pharmacy is now operating seven days a week from a new store in Brighton and committed to continuing its friendly and knowledgeable service.Owner Carolyn Oakley-Brown says the pharmacy is keen to get to know its new customers, while welcoming back its existing customers to the new pharmacy in Shaw Avenue.

Unichem Brighton Village Pharmacy was forced to leave its long term location in Brighton Mall last year after the building was deemed unsafe by the Earthquake Commission. It moved into a temporary location with another pharmacy in Union Street, but shifted to its new Shaw Avenue site in December last year.

Unichem Brighton Village Pharmacy183 Shaw Street BrightonT (03) 388 9546E [email protected]


New medicine management service

Unichem Brighton Village Pharmacy is now offering a free medicines management service (MMS) to help customers manage their healthcare.

Carolyn says an accredited pharmacist will visit customers in their home free of charge as part of the new service, or can meet with customers in store.

MMS is aimed at people who have difficulty remembering to take their medicines, as well as those with asthma, diabetes, COPD or heart disease. “We will sit down with the patient for about 45 minutes and go through everything they’re taking, including herbal or prescription medicines,” she says.

“Many people struggle with their medicines, remembering how and when to take them, how to store them or what they have been prescribed for. MMS is about getting to understand the needs of the patient, filling gaps in knowledge and agreeing on a plan tailored to their own situation. The approach is very patient centred.”

The initial consultation is followed up two or three times over the following 12 months to check progress and to provide further support. If the patient agrees, a written report is sent to their GP.

Carolyn says Unichem Brighton Village Pharmacy is the only pharmacy in the Brighton area that is open seven days a week, which is a big point of difference. “Being open seven days is a big benefit for our customers,” she says.

“We also have two clinical rooms here that are available for doctors, nurses or other clinicians. We’d love to be near some doctors again so we can offer a full healthcare service to our customers.”

New location, same great serviceThe pharmacy is committed to providing the highest standard of professional advice and friendly knowledgeable service to customers. The spacious new premises offers a full range of healthcare products, with its dispensary team on hand to help customers find the most effective solution to their needs.

“We have very highly trained staff in additional services such as the emergency contraceptive pill and we cover all the minor ailments,” Carolyn says.

Unichem Brighton Village Pharmacy stocks a number of leading brands, including Revlon, and offers a full range of beauty, hair and skincare products. The store features a brand new digital photo lab and is able to restore old or damaged photos, as well as undertake digital prints, film processing, data storage and passport photos.

Carolyn says a major bonus of shopping at Unichem Brighton Village Pharmacy is its competitive pricing. “We’re branded Unichem, which enables us to buy a lot cheaper and have lots of good promotions and special deals,” she says.

Unichem Brighton Village Pharmacy owner Carolyn Oakley-Brown (left) with pharmacist and manager Alex de Roo and retail manager Jude Beecroft.

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Unichem Brighton Village Pharmacy offers a range of services, including:

• Prescription medicines

• A full range of healthcare products and assistance with minor health problems

• Advice by trained professionals

• Free medicine management service, carried out in the customer’s home if required

• Smoking cessation products and advice

• Revlon and other beauty products

• Digital photo lab

• Wide range of personal items and giftware

• Passport photos and digital prints.

Ager Riley & Cocks

124 St James Avenue | PapanuiChristchurch

Ph: 03 354 0957 | Fax: 03 354 [email protected]

www.agers.co.nz

Chartered Accountants

At Ager Riley & Cocks we pride ourselves in being friendly,

accessible accounting specialists who make it our business to help

you make your business successful.

We are proud to have provided accounting services and financial advice to Unichem Brighton Village Pharmacy for their many successful

years in business.

Proud to support Unichem

Brighton Village Pharmacy

Suite 2, 21 Leslie Hills Drive, Riccarton, Christchurch T 03 374 9999 | F 03 374 6888 | E [email protected] Chambers, 255 Havelock Street AshburtonT 03 308 5157 | F 03 308 3592 | E [email protected] High Street, Leeston 7656. T 03 324 3143 | F 03 324 3625 | E [email protected]

David GoodmanDDI. (03) 353 0721| M. 021 221 0721

E. [email protected] Turnbull

DDI. (03) 353 0723E. [email protected]

www.gtrlaw.co.nz

The pharmacy has the perfect gift for every occasion in its wide range of giftware and perfume, including designer fragrances such as Marc Jacobs, Calvin Klein, Jimmy Choo and Yves St Laurent.


Dairyworks source high quality, bulk cheese and butter from New Zealand suppliers and transform it into added-value consumer products for an ever increasing clientele of supermarkets,

Established in 2001, Dairyworks is a company built on the values and innovation that have made New Zealand a world leader in dairy production.

convenience stores and other retail outlets throughout New Zealand and Australia under our own brands Alpine and Rolling Meadow.

Dairyworks is proud to be able to support Ronald McDonald House, Christchurch.

Focus | Ronald McDonald House

The place making a real difference - Ronald McDonald House

The Ronald McDonald House (RMH) South Island is celebrating its 10th year of providing families of sick children with a ‘home away from home’ in the event of a child having to visit a Christchurch hospital.

Anthony Patrickson talks to Meri Wynen, fundraising manager for Ronald McDonald House, about the house and the impact it has on so many families from all over the South Island.

“When a child is sick, nothing else should matter, that’s why we exist, to help these families through a tough time,” Meri says.

Open 24 hours a day, 365 days a year, the friendly staff are dedicated to a cause so close to so many hearts. With 26 rooms capable of housing 26 families on any given night, RMH has helped more than 2,500 families from all around the South Island, Lower North Island and even overseas since it opened its doors in 2003.

What a difference a decade makesThe 10 year journey has been an ever changing one since the RMH doors opened on March 10th 2003. Just a year later the neighbouring Red Cross building was acquired to meet increasing demand and in 2010 an extension was erected between the two buildings to increase the capacity of the house. Unfortunately the extension was completed just prior to the February, 2011 earthquake which reduced the RMH to almost half of its full operating capacity.

Artisan wells burst through the foundations lifting the building significantly, yet Fletchers was on hand to creatively reinforce the structure to get the necessary works completed and re-open the doors after 16 months down time.

During that down time, families were offered rooms in nearby motels and like RMH, their stay was completely free, allowing those families to concentrate on their children’s health. RMH believes that families are stronger together and financial worries such as food and accommodation should not take any type of priority when it comes to the health of a child.

The outlook is promising for Ronald McDonald House, with plans to integrate a new family room within the Southland Hospital - a matter of metres away from the neonatal and children’s wards. With everything going to plan the build will start later in May and commencing in October.

The cost of comfortThe cost of a child’s health holds no monetary limit and the time it takes to recover is in invaluable for both the child and the family. Ronald McDonald Houses around the world have played a monumental part in keeping those families positive and together yet it takes a sizeable amount to keep the doors open at the RMH.

Meri Wynen knows this more than most and her job as fundraising manager is pivotal in terms of keeping the facilities operating year on year.

It costs more than $500,000 per year to keep the doors open at Ronald McDonald House South Island.

Unfortunately the harsh reality is that children will always fall sick, therefore Ronald McDonald House South Island will always

need to be open to help these families give the due care and attention to their number one priority.

Whether a family stays overnight or calls the RMH home for nearly a year, all the facilities including kitchen, food and the art room are completely free of charge for families with children up to the age of 21.

Kind volunteers often help provide for these families and children by donating and cooking food in their spare evenings, a tremendous way to assist the hard-working team at RMH.

A top GuyWhen Guy, a cheeky and brave four year old from Ashburton was diagnosed with a brain tumour in 2011, his family spent 82 nights at RMH while their son underwent life saving surgery and radiation treatment.

Guy’s mum Fiona says, “For us, the house was about family, hope and companionship – invisible kindness really. We didn’t have to go out and buy food, or worry about any of the day to day things – it was our home.”

Who can stay at the House?

Any family travelling to Christchurch whose child is up to and including the age of 21 and is coming to receive hospital treatment in Christchurch. Including:

• Families of babies in Neonatal Intensive Care

• Pregnant women who need to be close to Christchurch Women’s Hospital because of a high risk pregnancy

• Families of children receiving treatment through the mental health service in Christchurch

• Families of children receiving cancer treatment

• Families of children who have serious injuries

• Families of children who are undergoing surgery.



SponsorshipThat $500,000 per year is a sizeable figure to generate but there are ways the business community can give back to consolidate that figure. Whether it’s a financial donation, sponsoring a room, encouraging your team to sign up for Payroll Giving, or rallying a group to cook an evening meal for the families, the Ronald McDonald House is always open to kindness.

Room sponsorshipRoom sponsorship must rank as one of the most satisfying investments a company can make. Walking through the hallways of the house and seeing the fine company names gracing the plaques outside of each room they support for the year, an immediate sense of appreciation rushes over an outsider… just imagine the level of gratitude a family who call that room their temporary ‘home from home’ would feel.

For only $5,000 dollars a year that plaque and room could carry a company name that will live with a family forever. And it’s not just the family who will benefit; the kind donation will also underwrite the operating costs of the whole house because it’s not just the front doors that need to stay open, all the smaller rooms that constitute the Ronald McDonald House need to stay open as well.

Once a business has its company name on the plaque situated proudly next to the sponsored room, they will then receive two detailed occupancy reports throughout the year featuring family stories and relevant statistics, as well as being able to use the Ronald McDonald House Room Sponsor logo on all company collateral.

Craig Duff and Graham Green, directors at Active Refrigeration, are current room sponsors for the Ronald McDonald House South Island.

“We sponsor the room purely from the heart,” Craig says. “We want to give back to our community and children are our nation’s future, therefore it’s in our best interests to help where we can.

“We know Ronald McDoanld House South Island is not government funded so they rely heavily on businesses to support their amazing work. We enjoy visiting the house and seeing the difference our room makes to those families and children who need it.”

The computer roomSocial media has revolutionised the awareness we have for our friends and family therefore it is essential that The Ronald McDonald House can keep the computer room open. Many families use the internet to keep in touch with others, but also to use mediums such as Facebook and Twitter to raise funds for their children while they are in hospital.

The cost of keeping the computer room open is $10,000 per annum, which is realistically the cost of communication with the outside world during extremely difficult times.

The art room is another creative hub and playful outlet for the children and that costs $15,000 a year to sponsor. Stocked with a wide range of art and craft supplies, it provides a ray of sunlight through dark times, especially with the regular visits of the volunteer art therapist.

The kitchen and dining area of any house is the social nucleus and Ronald McDoanld House is no different. General manager Emma Jones says “It’s a place where the children and their families can cook, eat together, socialise and relax after a long day. All the food is provided for free for these families but it costs $30,000 a year to keep this vital facility open.”

A small price in relative terms considering the stresses those families whom use the facilities are under.

Business club membershipTo sustain a level of on going financial support Ronal McDonald House offers annual memberships for businesses ranging between $1,000 and $5,000 (or the arrangement of in-kind donations). In-kind donations offer businesses the opportunity to showcase their wares and service, while simultaneously ensuring revenue can be focused on other operational aspects of the House.

The opportunity to sponsor a room or join the business membership programme represents a true form of giving back to those whose worlds has been turned upside down.

Payroll givingPayroll Giving is a unique way for each employee to donate a certain amount from each pay packet (value is at the employee’s discretion) to Ronald McDonald House. This incentive also allows each donating employee to be immediately eligible for tax credits.

Staff engagementAs with many charitable operations, time, effort and a good pair of rolled up sleeves are always extremely appreciated. And what better way to show support than by getting into the kitchen and cooking for those families who need a good meal at the end of an often difficult day.

Ronald McDonald House has a fully operational kitchen for kind businesses and volunteers to cook for the residents of the House. This is a rewarding, hands-on way to show support for those whose attention needs focusing on more important matters - the health of their child.

Why not get your office or co-workers together for some team building with a difference? After all, many hands make light work.

Corporate citizenshipBusiness employees can take the opportunity to partake in a half day or full day helping at the RMH to truly get a feel for the investment they have made towards keeping such an inspiring establishment operating.

With our 50 staff, we work closely with a wide range of client, locally, nationally and internationally, adding our competitive advantage through creative business thinking.

E2 DIGITAL and Harvey Cameron are the South Island’s largest integrated, creative advertising, design and web business.

Ph 03 377 0007 | E [email protected] | www.e2digital.co.nz

We are proud to be a sponsor of Ronald McDonald House South Island and we will continue to assist them and the families that use their facilities anyway we can.

Keep up the good work guys, you are all doing a fantastic job.

REFRIGERATION & AIR CONDITIONING

• HeatPumps• SystemDesigns• 24HourService• PreventativeMaintenance• AirConditioning• CoolroomsandFreezers

ACTIVE REFRIGERATION LTD, 11 Lunns Road, ChristchurchPhone: 03 339 2617 Email: [email protected]

We are proud to sponsor a room for Ronald McDonald House!


Lounge - artist's impression

0800 276 [email protected]

For all your new bedding requirements;

Congratulations on 10 years exemplary service.

Proud to support Ronald McDonald House... and Canterbury since 1939

128 Moorhouse Avenue, Christchurch

PROPERTY VALUERS AND ADVISORSProud to supportRonald McDonald House

Level 3 | 48 Fitzgerald Avenue | Christchurchwww.fordbaker.co.nz | Tel: 379 7830

• Gasappliancesupply • Gasapplianceinstallation• Gasapplianceservicing • Boilermaintenance• Bulkstoragefacilities • Vapourisersystems• Specialistgasdesign • Hotels,Motels,Schools• Restaurant&Industry • ChickenFarmHeating

24 Brisbane St, Sydenham, Christchurch Ph. 03 377 7599 Fax. 03 377 9393 [email protected]

Commercial & Industrial Gas SpecialistsCertifying Gas Fitters for all gas installationsSpecialists in gas system design

Proud to support theRonald McDonald House - South Island

www.ges.co.nz


Expansion on the horizonWith construction underway at the Southland Hospital for the Family Room, there has never been a better time to get behind Ronald McDonald House South Island as it aims to generate as much revenue as possible to continue its sterling work.

All credit must be afforded to the staff at Ronald McDonald House South Island for its creative, fun and quirky ways to involve businesses and individuals alike in the activities which provide that necessary cash injection.

The Supper Club The Supper Club takes place this June 21st and the concept is intriguing. Venues are completely secret until being revealed by a random draw at a pre-dinner cocktail function to be held at the Westpac Hub, Addington.

The eventual venues will be scattered around some of Christchurch’s most beautiful homes, unique venues and elite restaurants.

Tables of eight can book a private table ($1,300) or a corporate table ($1,500). The luxury of having one of Canterbury’s top chefs cook a three course meal in a beautiful location is the perfect way to spend an evening while kindly supporting the RMH.

Last year Christchurch Supper Club generated more than $57,000 for Ronald McDonald House and with ex-MasterChef participants being involved, it’s no wonder there is plenty of interest for this years event (see contact details at the end of this article to book your table asap).

Casino Royale Million Dollar Rotary Children’s BallSeptember 21, 2013, at the Air Force Museum

‘Kids Should Have a Ball’ is one of the most successful charity fundraising events in Christchurch and has been so for some 17 years. This year Ronald McDonald House is the grateful recipient of the generated funds as it attempts to inject more money into the new Family Room being set up next to the children’s ward in the Christchurch Public Hospital.

This year the event will become even more significant as the Rotary Club of Christchurch will reach the highly impressive milestone of raising more than $1,000,000 for Canterbury’s children’s charities. The event will be a glittering night with red carpet and all the trimmings of a highly prestigious ball with a fantastic cause as the focal point.

Ronald McDonald House 33 Cashel Street, Christchurch T (03) 377 3311 E [email protected] E [email protected] www.rmhsi.org.nz


Adults Quiet Room

The Family Room – Southland HospitalCome 2013, families with children in Southland Hospital will be able to utilise a new Ronald McDonald Family Room. The room will allow families to remain in a close proximity to their sick children, while being able to visit the on-site haven for some respite.

The room, which will be situated just metres from the Neonatal and Children’s wards, will feature overnight bedrooms with ensuites, kitchen and dining facilities, lounge, laundry and an outdoor courtyard.

This Family Room will be the third of its kind in New Zealand (Auckland’s Starship Hospital and Wellington Hospital) and it will become the 184th Ronald McDonald Family Room in the world.

Construction costs are likely to be in excess of $1,000,000 and then the rooms will require furniture etc. Now is the perfect time to ease those financial constraints for the Family Room by pledging to sponsor a room… and then you will be invited to the official naming of the room and the plaque bearing your company name will be on full display to the public.

The purpose of Ronald McDonald House is to ease the minds of those families whose attention is best focused on their sick child. Nothing is more important to them at that time and every little helps; just to have a room to sleep in, food to eat and a place to call their ‘home from home’ can make all the difference for a family to stay strong and stay united.

Whether you decide to volunteer, sponsor a room or attend one of the many interesting functions held by RMH, know that every dollar and cent is gratefully received by those who need it at a very trying time.


Agribusiness | Fresh Vegetable Packers

Forklift Sales, Service & Rental

www.siforklifts.co.nz

Battery Electric Forklifts

Petrol, LPG Gas & Diesel Forklifts

Petrol, LPG Gas & Diesel Forklifts

Pleased to support Fresh Vegetable Packers

PH: 03 348 2060 20 Parkhouse Rd, Christchurch

Fresh Vegetable Packers Limited in Christchurch offers the only independent vegetable packing service in the South Island, meaning growers receive an honest cost effective service.

Quality vegetable packingFresh Vegetable Packers was formed in 1972 and is based in Belfast, specialising in the packaging of potatoes, carrots and onions, as well as beetroot, parsnips and any vegetable that can be machine packed into a bag.

Director Dave Pilkington says the company packs anything from a 500g bag to a 1.5 tonne bag, including bags made of plastic, paper, hessian, jute, onion bags, and cardboard boxes.

All bags are filled and weighed by machine, which seals them as well. Larger bags are often sown shut by hand.

Cost effective vege packing

Fresh Vegetable Packers Limited 62 Factory Road Belfast Christchurch T (03) 323-8465 E [email protected]


New packing machine

Fresh Vegetable Packers recently purchased a new Dutch machine for packing 1 tonne - 1.5 tonne bags for the export market.

The machine is the latest technology available and fills the bags from the bottom up, ensuring the packing process is gentle and causes no damage to the produce.

However, Dave says the bulk bag market has dropped off this year due to a decrease in both domestic and export sales. International freight prices out of New Zealand have hurt the export industry hard, he says.

“Our carrots, parsnips and beets can be hydro cooled and we have a cool store on site,” he says. “We send out a top-notch product. If a product comes in and I feel it is not up to standard, I’ll let the grower know.”

Fresh Vegetable Packers services the pre-pack trade in the local market and also exports to Fiji and the Pacific Islands, Indonesia, the Philippines, Asia and even to Japan.

The company is also organically certified to pack organic produce, which is sent all across New Zealand and mainly involves parsnips, carrots and onions.

An independent packing serviceFresh Vegetable Packers packs vegetables from growers throughout the South Island.

Dave says the company doesn’t grow any produce itself, making it the only independent vegetable pack house in the South Island. It does not undermine growers’ prices in order to sell its own product.

Fresh Vegetable Packers is only concerned with packing and delivering vegetables, not where the market is or what price the grower is selling for. “We don’t seek the market; we seek the grower and they have their own market. The grower determines where their produce goes,” he says.

“The grower brings the produce to us in a paddock state and we bring it up to a state that is acceptable to go to the consumer.

“Our packing rates are the same for everybody, not matter where the produce is

coming from – there is no disadvantage to anyone. We haven’t put our prices up since 2008 and we have striven for efficiency to make ourselves more competitive.

“The key to it is looking after those growers and their markets and making sure the product they get is good,” he says.

“I’m an ex-grower; I know what they’re going through and I hate seeing waste product, so if we can find a market for a grower we’ll help out. We frequently have growers coming to us asking if we can get rid of something and we’ll always try.”

Fresh Vegetable Packers offers South Island growers many benefits, including:

• A totally independent packing service with competitive prices

• A range of packing options, from 500g bags to 1.5 tonne bags

• Produce packed by high quality machines, many built by Wyma Engineering in Christchurch

• A new state of the art machine from Holland for packing bulk bags.


Transport & Motoring | Airpark Canterbury

Storing your car when you fly out of Christchurch airport is now easier and cheaper thanks to Airpark Canterbury, a new privately owned vehicle storage company located close to the airport, offering the best rates in Christchurch for 24 hour parking.Airpark Canterbury was formed late last year by directors Graeme Harris and Murray Smith, who recognised a need for cheaper airport parking.

They secured a 15,000sqm site in Logistics Drive behind The Press building, just four minutes from the airport, and set about offering the best and cheapest airport parking option in Christchurch.

“I used this type of private parking facility in Australia and Auckland and thought it was a great idea,” Graeme says. “I could see that Christchurch needed something like this so travellers weren’t forced to pay high airport parking fees. There was a definite place in the market for a competitively priced private parking business.”

Airpark Canterbury offers a 24/7 parking facility and can store up to 620 cars. It owns two new Mercedes vans to shuttle customers to and from the airport at any time of the day or night.

Security is a huge focus for Airpark Canterbury, which operates state-of-the art European floodlighting and specialised CCTV cameras covering the entire premises, day and night. It is fully fenced and operated by staff 24 hours a day, seven days a week.

Once your car is in place within the secure yard, it is not moved, with customers retaining their keys unless they choose to have any additional services performed while they’re away.

Best value for moneyAirpark Canterbury prides itself on being the cheapest option for 24/7 airport parking in Christchurch and is the largest privately owned airport parking company in the city.

“Our prices are just $17 a night for the first three nights and $7 a night after that. We only charge by the night, not the day, which means you can park your car at 7am and come back for it the following evening and you still only pay for one night,” Graeme says.

“We’re more cost effective than taking a taxi or shuttle; we’re the most cost effective pricing option around.”

Airpark Canterbury is servicing a wide range of customers, including business people from large corporate companies through to families and local farmers. It runs specials on its Facebook page and gives away free carwashes.

“People are really loving the fact that we’re Canterbury owned and they’re keen to support us,” Graeme says. “They’ve been charged so much for parking at the airport in the past.”

Airpark Canterbury operates a free phone at the airport. While the company prefers customers to book their airport transfer ahead

A new airport parking option

About Airpark CanterburyAirpark Canterbury is the only privately owned 24/7 offsite airport vehicle storage company in Christchurch and is cheaper than its two competitors:

Airpark Canterbury: Less than 24 hours - $15

(Privately owned) 1-3 nights - $17 per night Extra nights - $7 per night

Craddocks Airport Car Storage: Indoor 1-3 nights - $25

(Christchurch Airport owned) Indoor extra nights - $8 Outdoor 1-3 nights - $20 Outdoor extra nights - $7

Christchurch Airport: Long-term uncovered (daily maximum) $25

(Christchurch Airport owned) Long-term uncovered (weekly maximum) $75

Airpark Canterbury17-25 Logistics Drive Harewood ChristchurchT (03) 360 3113Freephone: 0800 247 727E [email protected]


Airpark Canterbury in Logistics Drive is a new vehicle storage company located close to Christchurch Airport.

of time, you can call on the free phone any time day or night and a staff member will come to get you. Bookings for car storage can be made via phone or Airpark Canterbury’s website.

“We have a lovely reception and waiting area and offer free tea and coffee and free use of phones for customers. Business is picking up, as people are getting to know us and word of mouth is spreading. We’re privately owned and offer good old-fashioned service.”

Airpark Canterbury can arrange a number of other services for your vehicle while you’re away on holiday or business.

The company is a supplier of AA rewards and offers customers two cents per litre off fuel if they spend $15, or 10c per litre off if they spend $50.

Airpark Canterbury can arrange a windscreen replacement, stone chip repair or battery replacement through the AA.

It is affiliated with Bishopdale Automotive, Armstrong Prestige and Miles Toyota for general repairs and warrants of fitness.

Staff at Airpark Canterbury can have your dry cleaning done while you’re away, ensure your car is washed and professionally groomed and arrange to have new tyres fitted.

www.espressocarwashcafe.co.nz

Logistics Drive,(Behind The Press building)

We specialise in:• Subdivision Development• Earthworks• Piling

• Drainage• Roading• Concreting• Mulching


If you have an event that you’d like covered, email Lynne at [email protected]

been seen Images taken and supplied by Lynne Puddy-Greenwood.

View these photos and more online at www.canterburytoday.co.nz

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Cera brought together a number of people involved in the Rebuild & Recovery Expo of Christchurch at the SBS arena.

SIPS networking group enjoyed the great company of like minded people while enjoying drinks at Bardello (Meetings are held on the 1st Thursday of each month).

Dallington Downs Estate had over 100 people attend the launch at their Waipara vineyard for their vintage vines including their Pinot Noir that had just been awarded a Gold and Silver medals.

The Living Springs event, function and activity centre in Governors Bay recently held its 40th anniversary celebrations with over 400 people turning up to mark the milestone. The entertainment included a performance by the Rapaki kapa haka group and a video presentation covering the 40 years of the centre’s history.

1. Mary Connelly (MC Landscape Design), Tony Andersen (Trendsetter Home)

2. Catherine Norton, Caroline Pickett (Kennard Professionals)

3. Glenys French (Arbonne), Andrew Gee (Dimension Data), Beth Christoffersen (Armitage Williams)

4. Nicky Hodges (CPIT), Jules Ganley (Enable Services), Amanda Moffat (Kingspan ltd)

5. Gill (Metalcraft) & JanMarie Jenkin

6. Richard Green, Craig Goodland (Cowdy & co)

15. Tracey Gordon, Melanie Marryatt, Trish and Terry Bunting (The Dallington Downs Estate Family)

16. Rachel Best, Tracey Gordon

17. Peter Parish, Euan Frost (Consultant),Stuart Jamieson (Viticulturist)

18. Peter & Barbara Lynch

19. John Lewis, Jenni Munro, Ross Maguire

20. Daryl Harris, Sue McMillan, Merree’ Harris (Harris Estate), John McCaskey (Glenmark Wines)

21. Ryan Shaughnessy, Trish Bunting, Jasmine Shaughnessy (Designer)

22. Dianne & Paul Chaney, Trevor Bunting

7. Helen Quested, Kat McInnes, (Westpac)

8. Chris O’Connor, John Beckett, (Lumley Insurance)

9. Alan Bush, Frances Van-Der Zanden, Richard Sladden (Kiwi bank)

10. Nicky Wagner MP, Karalyn Van Deursen (CDHB), Vicky Heward (CDHB)

11. Joni Levins, Mary Hay (SCIRT)

12. Chris Pile (MWH Recovery), Justine Burn (AA Insurance)

13. Jo Fitzgerald, Monique Devereux, Roger Sutton (Cera)

14. Richard Gant, Paul Hodson (CCC)

23. The Te Ahikaaroa Kapa Haka group from Rapaki

24. Zane & Mel Scott

25. Val & Roger Roxburgh

26. Ngaire Button (Deputy Mayor), Anne Morrow (Founder Director)

27. David & Eddi Down (Founding Directors), Denis Aldridge (CEO Living Springs)

28. Mary & Peter Mills, Paul & Jocelyn Cowie

29. Lochlin (Lockie) Griffin


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Airport Commodore Copthorne held a special night to thank the contractors and guest to celebrate the opening of their new accommodation wing.

30. Jane & Chris Abbott (CRT Real Estate Darfield)

31. Eric Jack, Cath & Lindsay Stowell, Michael Schimanski (Kendons Accountants)

32. Jim & Philippa Worthington , Michael Patterson

33. Robyn Valks (Brandspanking Promotions Auckland), Jenenne Waite (DHB)

34. Tim & Lizzie Dyer, Philip Wright (Shipleys Auto & Visual)

35. John, Maria & Virginnia Bagrie (Chantellinis in Hamner)

36. Roger & Linda Dunn

37. Thomas & Norah Patterson

38. Wayne Alexander, Annemarie Winstone, Justine Rutledge

39. Mark Persico, Sarah, Barbara & Michael Turner (Valentino)

40. Thomas Patterson, Lewis Donaldson

41. Craig Scannell, Charlotte Beckitt, Glenys Perkins (Bell Hill Retreat)

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The first Rebuild and Renovate Show featured exhibitors from far and wide at the ASB Arena in March.

42. Geoff McClelland (The Water Stain Doctor)

43. Trevor Foster (Ena Solar ), Sue Brown (CEO NZCS)

44. Lloyd Bennett, Scott McCaskey (Radcliffe Electrical)

45. Louise Neville (Accounting Solutions)

46. Glen French (AAC Block Ltd)

47. Mark Mackenzie, Michael Buckley (HPAC Energy Centre) Hayley and AJ.

48. Justin Mouw, Nick Bridge (CS For Doors)

49. Jackie & Murray Marquet (Canterbury Power Solutions Ltd)

50. Richard Scales (Winstone Wallboards), Mark Jury

51. Dorothy Ratcliff ( The Glass Room)

52. Jo Goddard (Cavit & Co)

53. Hare Pitama, Yusuf Yaseen (Palliside Weatherboards)

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The Sustainable Business Network held an informative evening at the EPIC Centre, with leading speakers giving advice to the attendees about how best Christchurch should move forward using sustainable methods.

54. Kevin Crutchley (City Waste & Water)

55. Juergen Lange (NZ Green Building Council), Mike O’Connell (Sustainable Business Network)

56. Chris Pickrill (Sustainable Initiative Fund), Richard Suggate (Dept of Conservation), Barry Low (Sustainability Company)

57. Rex Verity (CPIT), John Veitch (open Future ltd)

58. Jeska (McHugh & Shaw),Lin Roberts (Lincoln University)

59. Dave Robb (SBN), Sam Fisher (CAFE).

60. Danielle Lake (Arecon), Phillip Ridge (CDC)

Radio Network held a celebration following their station's great results in the latest radio survey.

View these photos and more online at www.canterburytoday.co.nz

Gender: O Male O Female

Age:

O Under 20 O 21 - 30 O 31 - 40 O 41 - 50 O 51 - 60 O Over 60

What is your income?

O less than $30,000pa O $31,000 - $50,000 O $51,000 - $70,000 O $71,000 - $90,000 O $91,000 - plus

Do you...

Use credit facilities O Yes O No Have investments O Yes O No Have a mortgage O Yes O No

What is your current status?

O Owner O Owner/Operator O Employee O Self EmployedO Independent Contractor O Beneficiary O Student O Part time/Casual O Retired O Semi Retired Do you entertain clients O Yes O NoDo you entertain staff O Yes O NoDo you entertain family/friends O Yes O No

Are you an influential decision maker in your...

Business O Yes O No Workplace O Yes O NoHome O Yes O No

What are your personal interests? (Please tick all that apply)

O Outdoors O Health / Wellness O Travel O Reading O Sport O Gardening O Socialising O Career Development O Religion O Animals O Further Education O Finance

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Documents

Canterbury Today issue 119