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Capacity for Family Partnership, Capacity for Family Partnership, Youth Partnership, Cultural and Youth Partnership, Cultural and
Linguistic Competence and Cross Linguistic Competence and Cross System PartnershipSystem Partnership
Track 1 – Early Developmental StagesTrack 1 – Early Developmental Stages
Vickie MieneVickie MieneNE IowaNE [email protected]
Lisa ConlanLisa ConlanParent Support Parent Support
Network of Rhode Network of Rhode IslandIsland
Carrie JohnsonCarrie JohnsonSeven Generations Seven Generations
Child and Family Child and Family ServicesServices
[email protected] Ashley KeenanAshley Keenan
Parent Support Parent Support NetworkNetwork
of Rhode Islandof Rhode [email protected]
Capacity for Family Partnership, Capacity for Family Partnership, Youth Partnership,Youth Partnership,
Cultural and Linguistic Cultural and Linguistic Competence, Cross-System Competence, Cross-System
PartnershipPartnership
Lessons Learned from IowaLessons Learned from IowaVickie MieneVickie Miene
Lesson #1 Be PatientLesson #1 Be Patient: : Rome was not built in a day – neither is a Rome was not built in a day – neither is a
System of CareSystem of Care Time consuming processesTime consuming processes
Finding youth and family partners who are interested in being part of a Finding youth and family partners who are interested in being part of a change initiative.change initiative.
Building relationships with individuals, agencies, communities and statewide Building relationships with individuals, agencies, communities and statewide partners partners
Gathering Community Stakeholders to build common groundGathering Community Stakeholders to build common ground Creating a broad vision and spreading the vision to all levels of stakeholdersCreating a broad vision and spreading the vision to all levels of stakeholders Hiring those who strongly identify with SOC values and principles, and who Hiring those who strongly identify with SOC values and principles, and who
have the resourcefulness to grow a grassroots initiative have the resourcefulness to grow a grassroots initiative
Lesson #2Lesson #2 – Hire a Key – Hire a Key Family Contact and Youth Family Contact and Youth
Coordinator FirstCoordinator First These are the people These are the people
that can best help you that can best help you get off to a good start. get off to a good start. They know how to find They know how to find
youth and parents who youth and parents who will be interested in will be interested in helping system helping system developmentdevelopment
They know how to They know how to partner with schoolspartner with schools
They know what They know what families and youth families and youth NEED for supports.NEED for supports.
5
Examples of Family Members and YouthShifts in Roles and Expectations
Lazear, K. & Conlon, L. (2004). “Primer Hands On” for Family Organizations. Human Service Collaborative: Washington, D.C.
Recipient of information Recipient of information
re: child’s service planre: child’s service planPassive partner in Passive partner in service planning service planning processprocess
Service planning Service planning team leaderteam leader
Unheard voice in program Unheard voice in program evaluationevaluation
Participant in program Participant in program evaluationevaluation
Partner (or Partner (or independent) in independent) in developing and developing and conducting conducting program program evaluationsevaluations
Recipient of servicesRecipient of services Partner in planning Partner in planning and developing and developing servicesservices
Service providersService providers
Uninvited key stakeholders Uninvited key stakeholders
in training initiativesin training initiatives
Anger, adversity & Anger, adversity & resistanceresistance
Participants in training Participants in training initiativesinitiatives
Self-advocacySelf-advocacy
Partners and Partners and independent independent trainerstrainers
Advocacy & peer Advocacy & peer supportsupport
Lesson #4: Youth Lesson #4: Youth Coordinator and Key Family Coordinator and Key Family Contact are Key Members Contact are Key Members of Administrative Teamof Administrative Team
Youth Coordinators across the nation have voiced that Youth Coordinators across the nation have voiced that they do not always feel like an equal on their team of they do not always feel like an equal on their team of SOC leadersSOC leaders
As a PD or PI it is your responsibility to mentor and As a PD or PI it is your responsibility to mentor and assist the youth coordinator in developing a successful assist the youth coordinator in developing a successful youth component. youth component. Introduce your Youth Coordinator and Key Family Contact to key Introduce your Youth Coordinator and Key Family Contact to key
stakeholders at all levels.stakeholders at all levels. Allow them flexibility to try new things. (book club)Allow them flexibility to try new things. (book club) Support them when something goes well and when they don’t.Support them when something goes well and when they don’t. Mentor Youth, teach them what they need to know to be Mentor Youth, teach them what they need to know to be
successful successful Youth Coordinators of today ARE the SOC Project Youth Coordinators of today ARE the SOC Project
Directors and Principal Investigators of tomorrow!!Directors and Principal Investigators of tomorrow!!
Cultural Competency Cultural Competency Strategies – what to focus Strategies – what to focus
on….on…. Small percent of ethnicity in NE IowaSmall percent of ethnicity in NE Iowa Urban vs RuralUrban vs Rural Poverty - rate in some counties 13%Poverty - rate in some counties 13%
Key Family Contact is trainer for “Bridges out of Key Family Contact is trainer for “Bridges out of Poverty” Poverty”
All SOC staff trained in “Bridges out of Poverty”All SOC staff trained in “Bridges out of Poverty” Diversity trainingDiversity training Postville Iowa, Immigration Raid, May 2008Postville Iowa, Immigration Raid, May 2008 Each clinic has a CC manual that includes Each clinic has a CC manual that includes
information on the various groups that live in their information on the various groups that live in their catchment areacatchment area
Contracted with a Language LineContracted with a Language Line Use the TA Partnership Use the TA Partnership Each month in our Employee Newsletter there is a Each month in our Employee Newsletter there is a
cultural piece.cultural piece.
Lesson 5Lesson 5: Pay Attention to : Pay Attention to what is happening in your what is happening in your
own backyard!own backyard! Cultural Opportunities may not be Cultural Opportunities may not be
that far removed.that far removed. Iowa County Fairs – A lesson in Agri Iowa County Fairs – A lesson in Agri
Culture!Culture!
Cross System Cross System PartnershipPartnership
Lessons learnedLessons learned – providers are willing to be – providers are willing to be flexible and provide individualized and creative flexible and provide individualized and creative family driven service – but they have to be able family driven service – but they have to be able to pay their staff for their time.to pay their staff for their time.
Decent ratesDecent rates Flexibility and controlFlexibility and control Timely reimbursementsTimely reimbursements Back up support for difficult administrative and clinical Back up support for difficult administrative and clinical
challenges challenges Access to training and staff developmentAccess to training and staff development Less paperworkLess paperwork
United American Indian Involvement, Inc
Seven Generations Child and Family Services
Los Angeles
Carrie L. Johnson
Youth and Family Partnership
Youth and Family Youth and Family PartnershipsPartnerships
Having youth and family involvement Having youth and family involvement in our mission statement, agency in our mission statement, agency principles, values, goals, and cultural principles, values, goals, and cultural competency plancompetency plan
Recruitment of youth and family Recruitment of youth and family members-flyers, parent committeesmembers-flyers, parent committees
Ask youth and families how they Ask youth and families how they want to be involvedwant to be involved
Youth and families on Advisory Youth and families on Advisory board, as staff, as important decision board, as staff, as important decision makers in every phase of project. makers in every phase of project.
Youth and Family Youth and Family PartnershipsPartnerships
Expand other partnerships, assist Expand other partnerships, assist in sustaining collaborative effortsin sustaining collaborative efforts
Involved in evaluation and assist Involved in evaluation and assist in using evaluation results for in using evaluation results for policy makers and other policy makers and other important key stakeholders important key stakeholders
Assist in circulating and Assist in circulating and explaining the data to youth and explaining the data to youth and familiesfamilies
Increase funding for program Increase funding for program
Youth and Family Youth and Family PartnershipsPartnerships
Ensure that the messages you Ensure that the messages you want to be delivered to your want to be delivered to your target audiences are target audiences are understoodunderstood
Helps sell your program Helps sell your program principles to other youth and principles to other youth and family members in order to family members in order to enhance involvement and enhance involvement and collaborationcollaboration
Lets families know that Lets families know that services are being provided services are being provided and how they can access these and how they can access these servicesservices
Lessons LearnedLessons LearnedLack of Youth and Family Lack of Youth and Family
InvolvementInvolvement
Mistrust, suspicious of their Mistrust, suspicious of their involvementinvolvement
They have nothing to offer and They have nothing to offer and nothing will be donenothing will be done
Cannot get agreement when to Cannot get agreement when to meetmeet
People do not show upPeople do not show up Stigma towards Mental HealthStigma towards Mental Health
