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Career 2020: Take Control of Your Destiny
Hashtag #ORG1Monday, August 27, 2012 11 AM
Maryland A
Introductions
• Patricia Butcheck - Kessler Topaz Meltzer & Check LLP
• Karen Flam - Legal Project Management and Training Professional
• Katherine Hollar - Lathrop & Gage LLP• Monica Sandler - Attorney Resource/Dallas, Inc.
Early Career Development
• What career paths are available if you started working before the popular usage of PCs?
• Or before the Internet was made public?– Timing is everything
Flashback…
• Does anyone remember WordStar?
Flashback…
• Does anyone remember WordStar?
• Or recognize this screen? – You were lucky if you
had color!
Flashback…
• Does anyone remember WordStar?
• Or recognize this screen?
• Or this device?– Can you remember why
they called them floppydisks?
Flashback…
• Does anyone remember WordStar?
• Or recognize this screen?
• Or this device?• What about
WordPerfect 5.1?
Flashback…
• Does anyone remember WordStar?
• Or recognize this screen?
• Or this device?• What about
WordPerfect 5.1?– And the infamous
Reveal Codes?
Early Career Advice
• In the late 80s, I was officially advised these were my career choices:– Secretary (preferably for a good lawyer)– Typing Pool (preferably for City Hall)– Court Stenographer (<<Highest career possible!)– Wife (preferably with kids)
Consider
• How could I predict my future career path when it didn’t exist at the time my career began?
• Many of you are facing a similar challenge – What will tomorrow bring us?
My Career Path
Desktop Publishing
Help Desk
Sr. Lvl Support
in IT
IT Support & SME
SME & DBA
SME & Trainer
IT, Trainer,
Litigation
Litigation
Tomorrow?
Looking back…
Desktop Publishing
Help Desk
Sr. Lvl Support
in IT
IT Support & SME
SME & DBA
SME & Trainer
IT, Trainer,
Litigation
Litigation
Tomorrow?
SeverelyDiminished
Hind Sight
• Looking back, how could I have known that early career opportunities would disappear as technology and industry changed?
• How can I learn from this?
Technological Change is Gaining Speed – and crossing boundaries
What is Expiring Now…
• Wrist watches• Household “wired” phones• Alarm clocks• Travel for Face-to-face meetings • Paper correspondence / Written letters
– And subsequently, the US Postal Service• TV Commercials• Mail Order Catalogs• CDs/DVDs• Printed / Paper maps
What will Technology Replace Tomorrow?
• Will court reporters remain in courtrooms?• Will voice recognition software make the
secretarial role obsolete?• Will technical support be as prevalent in the
future as administrative support roles were in the past?
What will Technology Replace Tomorrow?
• When will the desktop PC fully expire from business use?
• And once everyone goes wireless & mobile… – What becomes of the 9-5 Office concept? – Satellite locations?– Remote support?
Expanding Technologies
• eDiscovery – Expanding as more information goes on line
• SaaS Service as a Solution
• Education and Training Online– Unfortunately, the number jobs are reducing
while the skill demands are increasing
Take Control of YOUR Destiny• Start looking at future possibilities today –
see what vendors are pushing as the latest and greatest ‘solutions’
• Embrace new technological changes within your company as an opportunity
Take Control of YOUR Destiny• Continue your education
– Certifications go a long way
• Critical Consideration– If everyone seems to be enrolled for the same
career track, pause and reconsider your decision
Take Control of YOUR Destiny• Get Creative
– Take your fun hobby and reinvent it for the future– Don’t wait for your company to introduce
technology into your future– Expose yourself – push your limits– Have fun!
What is YOUR Destiny?
• Everything is going to change – in time
• Start looking for the opportunities today
• “The pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.” – Winston Churchill
Monica Sandler, MCT
Core Values:• Administrative Accuracy• Loss / Risk Prevention• Software Competency• Best Practices
In the Beginning…
…This Was All I Knew!
Lessons Learned
Administrative Accuracy• Daily Closeouts• Weekly Reports• Audits (!)
CONSISTENCY!
The Good Ol' Days…
Lessons Learned
• Close-Out, Weekly & Monthly paperwork and Audits still required
• Staffing – hiring, training, reviewing & firing
• Major lessons in Loss Prevention
Lessons Learned
1. How to write on a white board2. Adult learning concepts3. How to REALLY use the Office Suite4. Office policies from all over5. Get MOS certified! 6. Generalize Generalize Generalize
Lessons Learned
• Client Centric vs. Matter Centric• Importance of Best Practices!• Skills Assessment and Achievement Plans• New Business Intake (Risk Management )
Broad Brush Stroke Translation
Retail Corporate Training
Law Firm Training
Administrative Accuracy
Firm & Court Templates Docketing
Cash Register Training
Firm Universities
Skills Assessments
Loss Prevention
Document Security
Intake Procedures
Corporate Rules Best Practices
Your Personal Brand:Building Credibility and Visibility
Ten Points in Ten Minutes
1. Take a Fearless Self-Inventory
2. Become Your Own Agent
3. Consider the Options
“Social media is not about being everywhere, it is about being great and present where you are.”
– Scott Stratten, UnMarketing
4. Prove Your Claims
• Show, don’t tell• Most underutilized, most important feature
on LinkedIn: Projects
5. Take Your Volunteer Experience to Work
• Use the “Volunteer Experience” LinkedIn feature to fill out your resume
6. Say Something
• What can you provide that’s new, interesting, original?
• What can you own?
7. Have a Life
• Your online presence – your personal brand – should give a taste of what it’s like to work with you
• What will keep you interested in the medium?
• Get personal – keep it professional
7B. Have a Life (Seriously)
8. Be a Good Social Citizen
• Retweet• Follow others• Ask questions• Be a solution • Personalize invitations• Give credit• Be kind
9. Merchandise It
10. Take It Offline
“Until you take the final step of connecting – personally, old school –the network is incomplete and useless.”
– Frank Kimball
Email Contact Information• Patricia Butcheck - [email protected]
/patriciabutcheck
• Karen Flam – [email protected]
@karenflam /kflam
• Katherine Hollar - [email protected]@katiehollar /k-hol lar
• Monica Sandler - [email protected]@MLSandler /mldsandler