Case for a Case-Managed Approach:

Lessons Learned & Evolution of the GUPPES Case

Management System

GUPPES• Web-based system for supporting case-

management based service programs– Tracking Program Data – Student contact & basic

data, student performance data, services– Supporting data needs of case-managers– Monitoring student performance– Monitoring counselor performance– Reporting– Analysis

Where can I reach my student's? What's going on in their lives?

(225) 000-0000

3/23/09: Student has not reported to school. Spoke w/ teacher about student. He said he has not been able to locate student. He did speak w/a relative who said student was returning to Mexico.3/17/09: Talked to student's brother. His brother said he would have Martin call me back tomorrow. 3/11/09: Attempted to contact parents by phone regarding summer college tours. No answer.3/5/09: phone number listed for parent belongs to a former friend.The friend said that he would give then the message.3/3/09: Spoke with student's brother. Brother said student does not want to go to school.

Recent Casenotes:

Ramos, Martin

Primary Student Info: StudentID:

999999 School: MCKINLEY HIGH Case Manager:

Colomb, Kandra

Cohort:

B Grade: 9

Status: Traditional on Grade Level

IEP/ESS:

Demographics:

DOB: 2/17/1993 Gender:

M Ethnicity: HISPANIC

Student Address:Address: Apt. A, Azalea Rd, Baton Rouge 70000

Phone: (225) 000-0000

Emp.Phone: (225) 000-0000

Add. Info:

Address Notes:

Business Phone:

Primary Guardian

Name: Ramos, ElizabethRelation: ParentsSame address as student? TrueAddress: Apt. A, Azalea Rd, Baton Rouge 70000Home Phone: (225) 000-0000

My students changed schools! Where did they go?

Student ID Student Name Cohort Current School Grade Entry Date Prev SchoolPrv

GradeWitdrw. Date

-- Andersen, Christine A VALLEY PARK MIDDLE 9 3/27/2009ROBERT E LEE HIGH

SCHOOL 9

-- Axen, Daniel B MCKINLEY HIGH 9 3/27/2009Capitol Pre-College Academy for

Girls-RSD 9

-- Bagel, Catherine A GLEN OAKS HIGH 9 3/27/2009Capitol Pre-College Academy for

Boys-RSD 9-- Balzac, Antonio B NEW ORLEANS 9 3/26/2009 OUT OF DISTRICT 9

-- Bedecs, Carol A Missing 9 3/24/2009ISTROUMA HIGH/TECH

MAGNET 9-- Cencini, Andrew A Missing 9 4/1/2009 VALLEY PARK ALT CENTER 9 4/6/2009-- Comeaux, Terrance A Missing 8 3/23/2009 VALLEY PARK MIDDLE 8 4/6/2009-- Edwards, J ohn B VALLEY PARK MIDDLE 9 3/29/2009 OUT OF SCHOOL 9-- Freehager, Martin B BROADMOOR HIGH SCHOOL 9 4/3/2009 BELAIRE HIGH SCHOOL 9-- Freeman, Dennis B Missing 9 3/24/2009 VALLEY PARK ALT CENTER 9 4/3/2009-- Harvey, Kendra A PRE-GED CENTER 9 3/25/2009 BELAIRE HIGH SCHOOL 9-- Hess, Leonard A Missing 8 3/25/2009 TARA HIGH SCHOOL 8-- Kotas, Andre A CRESTWORTH MIDDLE SCHOOL 8 4/2/2009 VALLEY PARK MIDDLE 8-- Li, Marcus A Missing 9 3/28/2009 BELAIRE HIGH SCHOOL 9 4/5/2009-- Long, Donald B SCOTLANDVILLE MAGNET HIGH 9 3/25/2009 OUT OF DISTRICT 9-- Ramos, Maria B ADULT ED-SER REPORTING 9 3/26/2009 PRE-GED CENTER 9

-- Rodman, Roland ACapitol Pre-College Academy for Boys-

RSD 9 3/29/2009ISTROUMA HIGH/TECH

MAGNET 9-- Smith, J ean A SCOTLANDVILLE MAGNET HIGH 9 3/28/2009 OUT OF DISTRICT 9

-- Tendris, Tamika A VALLEY PARK MIDDLE 8 3/23/2009SOUTHEAST MIDDLE

SCHOOL 8-- Thorpe, Helen A ADULT ED-SER REPORTING 9 4/3/2009 PRE-GED CENTER 9-- Zare, Winston A EBR Acceleration Academy 9 3/29/2009 BELAIRE HIGH SCHOOL 9

Whose missing school?

Student ID First Name Last name School Attendance Date Absence Type Cohort Missed-- Joe Alam BELAIRE HIGH SCHOOL 4/20/09 UNX A 1-- Joe Alam BELAIRE HIGH SCHOOL 5/4/09 UNX A 1-- Akeem Kotas BELAIRE HIGH SCHOOL 4/30/09 UNX A 1-- Akeem Kotas BELAIRE HIGH SCHOOL 5/4/09 UNX A 1-- Alaina J ohnson BELAIRE HIGH SCHOOL 5/8/09 UNX B 1-- Mariya Sontas BELAIRE HIGH SCHOOL 5/6/09 UNX A 1-- Mariya Sontas BELAIRE HIGH SCHOOL 5/8/09 UNX A 0.5-- Mariya Sontas BELAIRE HIGH SCHOOL 5/11/09 UNX A 1-- Michael Zare BELAIRE HIGH SCHOOL 4/27/09 UNX A 1-- Amie Brown BELAIRE HIGH SCHOOL 4/28/09 UNX A 1-- Amie Brown BELAIRE HIGH SCHOOL 5/5/09 EXC A 1-- Angelina Mendez BELAIRE HIGH SCHOOL 4/24/09 EXC B 1-- Angelina Mendez BELAIRE HIGH SCHOOL 4/27/09 EXC B 1-- Angelina Mendez BELAIRE HIGH SCHOOL 4/29/09 UNX B 0.5-- Tony Zorn BELAIRE HIGH SCHOOL 4/28/09 UNX A 1-- Leslie Ashford BELAIRE HIGH SCHOOL 5/8/09 UNX B 1-- Leslie Ashford BELAIRE HIGH SCHOOL 5/11/09 UNX B 1-- Leslie Ashford BELAIRE HIGH SCHOOL 4/22/09 EXC B 1-- Leslie Ashford BELAIRE HIGH SCHOOL 4/24/09 UNX B 1-- Antonio Bale BELAIRE HIGH SCHOOL 4/23/09 UNX A 0.5-- Adrian Lindsey BELAIRE HIGH SCHOOL 4/23/09 UNX B 0.5-- Taylor Thorpe BELAIRE HIGH SCHOOL 5/5/09 UNX A 1-- Robert Dean BELAIRE HIGH SCHOOL 4/24/09 UNX A 1-- Robert Dean BELAIRE HIGH SCHOOL 4/27/09 EXC A 1-- Robert Dean BELAIRE HIGH SCHOOL 4/28/09 EXC A 1-- Robert Dean BELAIRE HIGH SCHOOL 4/29/09 EXC A 1-- Robert Dean BELAIRE HIGH SCHOOL 4/30/09 EXC A 1-- Robert Dean BELAIRE HIGH SCHOOL 5/5/09 UNX A 1-- Robert Dean BELAIRE HIGH SCHOOL 5/6/09 UNX A 1-- Robert Dean BELAIRE HIGH SCHOOL 5/7/09 UNX A 1-- Robert Dean BELAIRE HIGH SCHOOL 5/8/09 UNX A 1-- Robert Dean BELAIRE HIGH SCHOOL 5/11/09 UNX A 1

Whose getting in trouble?

StudentUID StudentName SchoolName Cohort ActionDescription IncidentDescription IncidentDateActionStart

DateActionEndD

ate

ActionScheduledDuration

-- Babcock, Tandra BAKER HIGH A SAC/Clinic Detention/TORTreats an authority with

disrespect 4/13/2009-- Barnett, Tom BAKER HIGH A Suspension - Out of School Vandalism to School 4/29/2009 4/29/2009 4/4/2009 5-- Baylor, Ken BAKER HIGH B SAC/Clinic Detention/TOR Willful disobedience 4/13/2009

-- Bess, Sendra BAKER HIGH A Held Conference with StudentUses profane and/or obscene

language 4/8/2009-- Bess, Sevon BAKER HIGH A SAC/Clinic Detention/TOR Treats Student with Disrespect 4/23/2009-- Carra, Lakeiesha BAKER HIGH C SAC/Clinic Detention/TOR Skipping Class or School 4/13/2009

-- Comeaux, Layla BAKER HIGH B SAC/Clinic Detention/TORUses profane and/or obscene

language 4/15/2009

-- J enkins, Wendell BAKER HIGH A SAC/Clinic Detention/TORLeaves school or classroom w/o

permission 4/15/2009

-- J enson, Ronald BAKER HIGH A SAC/Clinic Detention/TORUses profane and/or obscene

language 4/22/2009-- J ones, Amy BAKER HIGH B SAC/Clinic Detention/TOR Vandalism to School 4/30/2009-- LeBlanc, Ashantil BAKER HIGH B Held Conference with Student Willful disobedience 4/15/2009

-- Smith, Imani BAKER HIGH B SAC/Clinic Detention/TORTreats an authority with

disrespect 4/16/2009

-- Trasiz, Endre BAKER HIGH A ISS Discipline Center Instigates or participates in fights 4/15/2009 4/16/2009 4/26/2009 5

-- Williams, Kim BAKER HIGH A ISS Discipline CenterLeaves school or classroom w/o

permission 4/26/2009 4/27/2009 4/2/2009 4

-- Williams, Kirk BAKER HIGH B ISS Discipline CenterTreats an authority with

disrespect 4/8/2009 4/9/2009 4/16/2009 5

-- Williams, Kirk BAKER HIGH B SAC/Clinic Detention/TORTreats an authority with

disrespect 4/27/2009

-- Zalien, Efe BAKER HIGH B Held Conference with StudentUses profane and/or obscene

language 4/9/2009

Whose having problems with classes? Who needs to go to summer school?

Student No. Student Name Cohort Current School Grade# F's This

PeriodSections

Passed YTD--- Bowarr, Grent B BAKER HIGH 9 3 10--- Bowero, Dard A BAKER HIGH 9 5 8--- Curright, Bessica A BAKER HIGH 9 4 10--- Dunchole, Elen A BROADMOOR HIGH SCHOOL 9 3 8--- Evarphy, Nanne B CAPITOL MIDDLE SCHOOL 9 5 9--- Ferson, Mily B CAPITOL MIDDLE SCHOOL 9 3 8--- Flordson, Ashleanet B EBR LABORATORY ACADEMY 9 3 9--- Flordson, Debored A EBR LABORATORY ACADEMY 9 4 9--- Fray, Trancis A GLEN OAKS HIGH 9 4 10--- Gilterson, Clary A GLEN OAKS HIGH 9 5 6--- Hershamos, Erion B ISTROUMA HIGH/TECH MAGNET 9 4 7--- Hershilva, Terreddie A MCKINLEY HIGH 9 5 7--- Hertin, Artin A Missing 8 3 10--- Howman, Hillian A NORTHEAST HIGH SCHOOL 8 4 7--- Lonzaler, J anne A OUT OF DISTRICT 9 3 8--- Lowarza, Velorma A ROBERT E LEE HIGH SCHOOL 8 5 6--- Lowers, Adristin B ROBERT E LEE HIGH SCHOOL 9 5 5--- Mill, Alfremy A ROBERT E LEE HIGH SCHOOL 9 4 10--- More, Allio C SCOTLANDVILLE MAGNET HIGH 9 3 11--- Newarza, Holen A SCOTLANDVILLE MAGNET HIGH 9 3 10--- Ngustro, Wartis A VALLEY PARK ALT CENTER 9 3 7--- Oling, J enifer B ZACHARY HIGH 9 5 8

Who hasn't received services?

Data Management

• Relationships…

Data Management

Automatic Updates

School DistrictsEnrollmentAbsencesSuspensionsGradesStd Test Scores

Counselors

Data Entry

IT Staff

Manual Data Queries

Exceptions

GUPPES DB

Upda

tes Reports

Written Updates

Custom Reports

Other Lesson's LearnedCentralizing Data Entry

Data Quality Assurance

IT Staffing & Oversight K.I.S.S.

Kim - Data Quality "Goddess"

And Problems Still Tackling…

Where going?• Support for other case-managed programs:

• Analysis:• ANOVA

• Were the control & experimental groups initially identical (statistically)?• Can we show statistical effectiveness of program overall? • Of individual (or groups of) services provided?

• Logistic regression & hazards modeling• Can we predict greatest risk? Do we need additional factors?

GUPPES Summary• Web-based system for supporting case-

management based service programs– Tracking Program Data – Student contact & basic

data, student performance data, services– Supporting data needs of case-managers– Monitoring student performance– Monitoring counselor performance– Reporting– Analysis

Questions?