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CASE

The Amazing Case of 2016 is a series of events hosted by Janet Reigle and Megan Oakley. This Season, all teams will embark on a trek from Case Initiation to Case Closure. Along the way to every destination each team must compete in Road Block Challenges, while being mindful of the LOCATION (of all parties) Road Blocks can be overcome with the help of Prior Seasons’ Winners!

We will explore three primary destinations in case processing:• Case Initiation • Establishment• Enforcement

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CASE INITIATION

The first leg of the race is “Case Initiation”, sit back, turn on the radio, and listen to our guest speaker.. We are here today with Janet Reigle….

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Case Initiation: The purpose of Case initiation is to assess the case status and determine if the case is

ready for establishment, enforcement, or modification.

Some Actions Taken:CSE case is set up in CHARTS

Essential Parental and Adult relationships are investigated and added to CHARTS

BOOW indicator set. (* Born out of Wedlock, YES/ NO)

Birth records obtained.

Questionnaires requested/obtained as needed.

Location efforts are started.

Genetic Testing.

Resolve Paternity Administratively.

Case Initiation: Where do all these cases come from?

Automated Public Assistance Referrals from N-FOCUS

ADC/ TANF: Required to cooperate with the establishment and enforcement of CS & MS

Family Medical: Only Required to cooperate with establishment and enforcement of MS

Child Care: Required to cooperate with the establishment and enforcement of CS & MS

Foster Care: County of Adjudication

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Case Initiation: Where do all these cases come from?

NPA: Non-Public Assistance Applications

Web-Apps

Paper-Apps

Continued Services for PA cases

Continued Services for former State Wards

Case Initiation: Where do all these cases come from?

Incoming IG (Intergovernmental)

Requests from another state to establish or enforce a Nebraska or Non-Nebraska Court order

Processed through DHHS CSE Central Registry

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Race Against the Clock: Case InitiationFederal timelines allow 10 business days to acknowledge the receipt and notify initiating state where the case was sent for action.Federal timelines allow 20 days in which to establish a CSE case file and then 75 days to bring a CSE case to disposition.

Disposition would be to : Close a CSE caseLocate and Enforce the CSE caseLocate and Refer for legal action: establish or enforce Inactivation due to no location.Inactivation due to non-cooperation.

This is a Road Block Challenge: You are reviewing a PA referral that you have received and you realize that there is a child listed in N-FOCUS in the PA group, but that child was not referred with your CSE case. You must complete this challenge to finish this “leg of the race”. What would you do? Get with your teams and decide.

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Let’s hear from a prior Season’s Winner on how she successfully overcame this roadblock challenge to finish this leg of the race: Barb

LOCATION

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We interrupt your normal programming to bring you this alert.. this is not an actual emergency; it is just a warning that detours exist.

Lets Learn about Detours: A Detour can happen at any leg of the race; from case initiation all the way to case closure. A detour happens when you can’t find one of your parties. It’s crucial to know where all of the parties are. Location is so important in being able to move through each leg of this race. As you travel on this journey, always be on the look out for this specific detour.

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Location: What information is needed?You must locate the CP, the NCP, and know where the Dependent resides. If a residential address can not be verified, then you can determine if the parties can be served at their place of employment and include that information in your referral to the attorney.

Location: What information is needed? (Save for later)

LOCATE Where to look Information Needed

LOCATE NCP ARP Folder, Income Folder, Interfaces, Department of Motor Vehicles, JUSTICE, NFOCUS,

Vehicle Registration, Internet, 411.com, Corrections (Vinelink, etc.), SEW, Bendex, (SSA/

SSI), review info on narrative of other CSE cases etc, Interfaces with other states, QUICK

Need positive PML

LOCATE NCP EMPLOYER

Research Employment

Information for NCP

Send ERL w/ ASD0060 Send and Receive the Employment

Verification Letter.

Review Income in CHARTS. Review

Enforcement Tab in CHARTS. Make

sure you don’t change any IW

actions already in place that could

impact another worker’s case.

LOCATE CP’s Employer if

this is an establishment

case or HI information is

needed.

Research Employment

Information for CP

Send ERL w/ ASD0060 Send and Receive the Employment

Verification Letter.

Review Income in CHARTS. Review

Enforcement Tab in CHARTS. Make

sure you don’t change any IW

actions already in place that could

impact another worker’s case.

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Location: How to verify?

Post Master Letter (PML): Residential or Mailing

(Needed in most cases for Service of Process)

Employment Verification Letters

Utility Letters

Other documents that you can obtain that indicate

someone’s address

Race Against the Clock: LOCATIONLOCATIONFederal timelines allow 75 days to attempt location of all Non Custodial Parents or Alleged Fathers. (75 Calendar days from the receipt of application or referral)

LOCATIONFederal timelines allow 90 calendar days (begins once location is verified) to complete service of process, or establish an order for support. If service is unsuccessful, must document unsuccessful attempts.

LOCATION AND REVIEW AND MODIFICATIONFederal timelines allow 180 calendar days after determination that a review should be conducted for a review and modification case or after locating the absent parent, which ever occurs later, to complete the review and modification process.

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Race Against the Clock: LOCATION

LOCATION AND INTERGOVERNMENTAL CASE (NEBRASKA AS THE RESPONDING STATE)Federal timelines allow 10 business days to transfer the case to the appropriate county and notify initiating state of action when the NCP location is verified in a different county in Nebraska.

LOCATION AND INTERGOVERNMENTAL CASE (NEBRASKA AS THE RESPONDING STATE)Federal timelines allow 10 business days to return the case and required documents, including location of the NCP to the initiating state when the NCP location is verified outside of Nebraska

LOCATION AND INTERGOVERNMENTAL CASE (NEBRASKA AS INITIATING STATE OUTGOING)Federal timelines allow 20 calendar days to make a referral to the other state after location of non-custodial parent in other state (and if appropriate, receipt of any necessary information needed to process the case.)

This is a DETOUR: You must complete this challenge in order to proceed to the next step of case processing. Mom (CP) says that the Dad (NCP) in your establishment case left and went to Mexico. You can’t find him. What would you do? Get with your group and decide.

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Let’s hear from a prior Season’s Winner on how she has dealt with this detour: Peggy

This is a DETOUR: You must complete this challenge in order to proceed to the next step of case processing. You have located the NCP and you have everything to proceed with filing a complaint to the court when you notice the CP has moved to another county. What would you do? Get with your group and decide.

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Let’s hear from a prior Season’s Winner on how she has dealt with this detour: Barb and Dawnita

http://dhhsemployees/sites/CFS/Policy/CSE/CSE%20Documents/DHHS%20and%20County%20Attorney%20Office%20Information.pdf

This is a DETOUR: You must complete this challenge in order to process your case correctly. The non-custodial party is a father and you have not been able to locate him. Then you receive news that he has passed away. This is an establishment case, what would you do? This is an enforcement case, what would you do? Get with your group and decide.

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Let’s hear from a prior Season’s Winner on how she has dealt with this detour: Dawnita

ESTABLISHMENT

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As you drive, enjoy this commercial about your favorite “Establishment”…

Establishment:

Establishment Services are Mandatory for:

Recipients of ADC grant payments

Child Care Subsidies

Medicaid (only require to establish medical support)

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Paternity Establishment: Overview

Paternity is “the legal determination of fatherhood

of the child.”

CSE will institute a paternity action when

appropriate for any child until the child’s 18th

Birthday.

Race Against the Clock: ESTABLISHMENT

PATERNITY ESTABLISHMENTFederal regulations have established expedited processing performance standards for paternity establishment and establishment of support orders. States must establish paternity and/ or an order for support or exclude the alleged father by genetic testing:• Within 6 months of successful service of process in 75% of all cases; and• Within 12 months from the date of successful service of process in 90% of all cases

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Paternity: Paternity is Deemed Established: Parents are married when child is conceived/ born

Parents sign a notarized Hospital Paternity Acknowledgment• At the hospital

• Any time after the birth through any Nebraska CSE office. (DHHS pays the

filing fee if we have an open IV-D CSE case. We do not pay this fee for a non

IV-D Paternity Ack. One of the parties would need to apply for CSE Services

or pay themselves.)

• At Vital Records (filing fee is charged)

The court determines that the Alleged Father is the legal Father.

Race Against the Clock: Paternity

NEBRASKA PATERNITY ACKNOWLEDGMENTAfter a 60- day rescission period, signing of a notarized paternity acknowledgment is considered a legal finding of paternity in Nebraska.

WE KNOW WHO DAD ISCSE, through the County/ Authorized Attorney, has 90 calendar days from the date of locating the alleged father to complete one of the following:• File a complaint and complete service of process to establish paternity and a child/ medical

support order; or• File a stipulated agreement; or• Document unsuccessful attempts of service of process.

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Paternity: Voluntary Acknowledgment of Paternity

Send

• Create and send event 4042, Paternity NCP First Contact Letter (CSE0153) to the alleged father. (This letter asks the person to call to schedule an appointment to discuss a matter or extreme importance. It also advises the alleged father that failure to do so could result in further legal action.)

AF’s Response

• The alleged father can sign a declaration of paternity, sign a paternity acknowledgment, deny paternity, or not respond.

Send

• IF the alleged father does not sign a declaration of paternity or a paternity acknowledgment, offer the alleged father to opportunity to request genetic testing. EVENT ID 4059 (Voluntary Agreement for Genetic Tests).

• If the alleged father does not respond to the contact letter, and you have all other documents needed to proceed, make a referral to the CA/ AA for filing a paternity petition with the court.

GT results

• If GT excludes the alleged father and a petition has been filed, the petition must be dismissed before you can close the CSE case.

• If the GT indicates 99%, you will refer the case to the CA/AA (if the case is not already there)

This is a Road Block Challenge: You must complete this challenge to finish this “leg of the race”. A mother calls you and says that she is concerned about her safety or the safety of her child if we proceed to establish paternity and/ or support. What would you do if this is a PA case? What would you do if this is an NPA case? Get with your teams and decide.

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Let’s hear from a prior Season’s Winner on how she successfully overcame this roadblock challenge to finish this leg of the race: Dawnita and Barb

This is a Road Block Challenge: You must complete this challenge to finish this “leg of the race”. You review vital statistics and see that paternity is resolved through marriage, but mom tells you that the legal father is not the dad and that someone else is. What would you do? Get with your teams and decide.

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Let’s hear from a prior Season’s Winner on how she successfully overcame this roadblock challenge to finish this leg of the race: Barb and Dawnita

This is a Road Block Challenge: You must complete this challenge to finish this “leg of the race”. You have completed genetic testing on the alleged father and the results indicate that he is excluded. What would you do? Get with your teams and decide.

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Let’s hear from a prior Season’s Winner on how she successfully overcame this roadblock challenge to finish this leg of the race: Peg W.

Establishment of a Support Order and Medical Support Orverview:

Establishment of a support order occurs when paternity is not an issue and there

is no current CS/MS order. (In cases where Paternity also needs established, the

CS/ MS can be addressed at the same time that paternity is addressed in court.)

CSE will institute a CS/ MS action when appropriate in situations such as:• A married couple living separate and apart.• A court order that establishes paternity but child and/ or medical support

was not ordered or addressed.• A hospital acknowledgment of paternity was signed by the parties.• A non-custodial party (NCP) who was incarcerated and establishment of a

support order was reserved until the NCP’s release.• Parties who share split/ joint custody of the DEP children.

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Race Against the Clock: Establishment of Support Order and Medical Support order

ESTABLISHMENT OF SUPPORT ORDER

Within 90 Calendar days of location the alleged father or NCP, Child Support Enforcement must establish an order for support or complete service of process.

Processing the Establishment Case: Getting StartedVerify you have sent and received APPROPRIATE DOCUMENTS that will be needed for Establishment. (Office protocol might differ in regards to which of these

documents are required. This list is just an example of what you may need.) This is just an example; we will not discuss each of these documents today.

ALWAYS SEND IF PAT is NOT Resolved If PAT is Resolved

PA Event Path 1009 (Public Assistance Acknowledgment) (ALWAYS send to

CP for PA enforcement and PA establishment cases.) request additional

information needed.

(This gives the option to request additional information but NO tickler

is generated so worker will need to set one to check for birth

certificates, court orders, questionnaires and information still needed.

etc.)

Event Path 4036. (Paternity

Questionnaire Packet)

(Tickler is set by CHARTS, do

not need to set own tickler)

Event Path 1035 (NCP Questionnaire)

Event Path 1013 (CSE Questionnaire) (Always send with PA

acknowledgment)

NPA Event Path 1007 (Non public assistance acknowledgement)

Always sent to CP for NPA establishment and NPA enforcement cases.)

NPA Acknowledgment (Send to CP). Can request anything else that is

needed from CP

(This gives the option to request additional information but NO tickler

is generated so worker will need to set one to check for birth

certificates, court orders, questionnaires etc.)

Event Path 4036. (Paternity

Questionnaire Packet)

(Tickler is set by CHARTS, do

not need to set own tickler)

MAYBE send this (ONLY IF needed)

Event Path 1035 (NCP Questionnaire)

Event Path 1013 (CSE Questionnaire) (Send if needed with NPA

Acknowledgement)

If Paternity is Unresolved AND NCP is located: Send Event Path 4030: Paternity NCP 1st Contact Letter.

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This is a Road Block Challenge: You must complete this challenge to finish this “leg of the race”. You have just sent a paternity questionnaire to a custodial party and you have waited past the deadline and have not received anything back from the Custodial Party. What would you do if this is a PA case? What would you do if this is an NPA case? Get with your teams and decide.

Let’s hear from a prior Season’s Winner on how they successfully overcame this roadblock challenge to finish this leg of the race: Mary and Cassie

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Processing the Establishment Case: Gather Information Needed to Make a Referral

LOCATE

• Research/ update address/ contact information for NCP, CP, DEP (Determine Jurisdiction)

• Where to look: compare this info in CHARTS/ N-FOCUS/ DMV/ with Employers/ send PML’s, look on Questionnaires etc. (If CP lives in a county or the NE order is out of a county where your office does not provide the CSE services, you may need to transfer the case.

INCOME

• Research employment information, send employment verification with ASD0060 (Event 2018/ Document CSE0008), Gather information about sources of income

• Where to look: Review income tab in CHARTS. Income information will later be used on the guideline calculation.

Vital Stats

• Ensure correct vital statistics information is determined and documented for EACH dependent in CHARTS.

• Where to look: Review N-Focus/ Vital Stats, and ask CP if needed: locate Birth Certificates, Death Certificates, Adoption, and Guardianship papers for each DEP when possible.

Adult Relationships

• Ensure marriage/ divorce documentation for CP/ NCP is reviewed and correctly documented in CHARTS.

• Where to look: Review N-Focus/Vital Stats; try to obtain documents such as marriage certificate, divorce certificate, death certificate, birth certificate, ID Cards etc. Review the adult relationships tab.

BOOW

• Ensure BOOW information for each Dependent is correct.

• Where to look: Associate to each Dependent’s ARP tab and update the Paternity Tab with the correct BOOW information.

PAT

Ack

• Check imaging for a paternity acknowledgment for each Child. If it is not there, email CSE operations to request the paternity acknowledgment be imaed.

• Where to look: CHARTS DEP event log. The PATERNITY ACKNOWLEDGMENT is tied to the DEPENDENT.

This is a Road Block Challenge: You must complete this challenge to finish this “leg of the race.” What if you are looking for income information and find that one of the party’s is disabled and you are trying to complete a guideline calculation? Which sources of income can be used in the guideline calculation? Get with your teams and decide.

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Let’s hear from a prior Season’s Winner on how he successfully overcame this roadblock challenge to finish this leg of the race: Ben

Establishment Referrals To County/ Authorized Attorneys:

When the case is referred to the CA or AA, the case owner has

prepared the case for the attorney’s involvement and indicates

whether paternity and establishment are needed or just establishment

of Child support and Medical support

A list of documents needed for a referral is located in the Establishment

Procedure manual.

A Case worker will make the referral to the attorney by following

Document Event 8003 in CHARTS (CSE Attorney Referral).

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The Importance of HI/ Medical Support

Health Insurance needs to be addressed in every IV-D case. • The cost of HI for the dependents can be factored in when you are

using the guideline calculation.• HI is considered reasonable if it is available through the employer

and at the time of enrollment the actual cost will need to pass the CCPA (Consumer Credit Protection Act) guidelines.

• The employer completes the calculation.Cash Medical instead of being ordered to provide HI

Who provides HI? CP/ NCP

Establishment: File the Complaint

PATERNITY: To establish an order for paternity you will file the Paternity Complaint (CSE0098)

SUPPORT: To file an order for support, you will file a Complaint to Establish Support (CSE0099)

(Selecting the Event 4063 “Establishment Packet”, allows you to select either one of these options.)

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Prepare the Pleading that will be filed with the clerk of the District Court:

Establishment Packet: Event 4063 (CSE0162), consists of a collection of CHARTS documents for multiple establishment events.

Document Caption: Legal Documents pass through the Caption Folder in CHARTS. A caption is created once per court order and reused for other court documents. Creating a new caption will automatically assign a Court Case Identifier and print the number on the bottom right-hand side of the second page and all subsequent pages of the complaint. These documents are filed and entered into the JUSTICE system by the clerk. This creates a bridge between JUSTICE and CHARTS caption. See CHARTS for different types of captions.

Service of Process:

Documents are filed with the Clerk of the

District Court. (E-Filing is encouraged)

The praecipe you created asks the CDC to serve the NCP. The CDC gives the

documents to the Process Server who will attempt to

serve the NCP.

The Process Server will return information to

the Clerk whether service was perfected

or not.

The Clerk should notify the attorney’s office with an

update regarding if service was perfected, the method of service,

number of attmpts, and how and where.

CDC Involvement

• Successful Service: • Information is interfaced from JUSTICE to CHARTS and displayed in the court case folder.• In order for service to be considered successful, there must be a date in the Service Date

field and a service method entered into the Service Method field. (Certified mail, personal or residential, publication, voluntary appearance.)

• Failed Service:• If SOP has failed and it has been at least 60 days since the SOP was started, the SOP tickler

process will send an Action tickler when a new verified address or employer are identified. The purpose is to restart the process when court cases have been stalled for lack of SOP.

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Scheduling a Hearing:A hearing will be scheduled.

Once a hearing is scheduled, update the CSE case folder, Court Hearing tab with the date, time and reason for the hearing.

Create the Hearing Notice to the ARP (CSE0125), Event 4082, and the Hearing Notice to the Attorney (CSE0140), Event 4033.

To enter the results of the hearing, complete Event 8084, Hearing Information

End of the LegFiling the complaint was the first judicial action to establish an order. After the filing and service has been completed, update the Legal Tracking Dates. Complete any necessary updates to CHARTS. Congratulations on completing this leg of the race!

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Update CHARTSLocated in CHARTS Help:

Update CHARTS after Establishment Side 1

Note: These are suggestions that we hope will serve as a reminder of what court action follow-up may require.

Note: Allow two days for JUSTICE information to successfully update CHARTS.

ENFORCEMENT

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The final leg of the race is “Enforcement”, sit back, tune the radio, and listen to our guest speaker.. We are here today again with Janet Reigle…

Enforcement: What is Enforcement?

•Enforcement is the process of obtaining payment of a child support obligation and ensuring that medical support is provided.

•Once an order for support is established, we must enforce the support obligation and make every effort to see that it is paid regularly and paid in full.

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Enforcement: Benefits of Enforcement

•Once an order for support is established, we must enforce the support obligation and make every effort to see that it is paid regularly and paid in full.

•Receiving regular and sufficient support payments

•Works toward the self-sufficiency of public assistance cases

•Helps non-public assistance cases stay self sufficient.

Enforcement: Types of Enforcement: Support

•Administrative Enforcement•Judicial Enforcement•Criminal Non-Support

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Enforcement: Medical

•The NMSN is intended to provide a standardized means of communication between

•Child Support Enforcement (CSE)

•Employers, and Plan Administrators

CSE Responsibilities with Health Insurance

•To enforce health care coverage when such coverage is available through a NCP’s employer at a reasonable cost.

•To provide an accurately completed NMSN to the Employers of NCP’s who are required by court order to provide health care coverage.

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Enforcement: Administrative Enforcement

•License Suspension (Progressive)•Payment agreement

•Administrative Attachment (Central Office)

•Garnishment

•Passport Denial (Central Office)

•Tax intercept

• Income Witholding

Enforcement: Income Withholding

•When an NCP becomes employed an IW will be implemented

•Income withholding can extend to all types of income, including wages, unemployment insurance benefits, workers’ compensation, and other such benefits

•Income withholding is the primary tool for enforcing support obligations

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This is a Road Block Challenge: There is a verified employer for an NCP on CHARTS but you notice an income withholding did not generate. How do you resolve this and what might have happened? You must complete this challenging to finish this “leg of the race”. What would you do? Get with your teams and decide.

Let’s hear from a prior Season’s Winner on how he successfully overcame this roadblock challenge to finish this leg of the race: Ben

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CHARTS HELP FOR THIS:

Updated 08/06/13

I/W Criteria

Income folder Employment added

“Employment Type” must be Fulltime or Blank (unless worker is doing the withhold online)

“Status” must be Verified No “End Date”

Court Case folder Nebraska FIPS

Qualifying judgment- CS, FC, MS, MT, SS, FS, IW, INS (SS/MT only if with active ongoing CS – no future end date exists on CS judgment) Qualifying judgments

for UIB IW: CS, FC, FS, IW.

Evaluate MSO (Monthly Support Obligation) and Arrears If MSO is accruing and arrears are greater than 2 month’s MSO, withhold 1.5

times MSO and 50%. If MSO is accruing and arrears exist withhold MSO, and 50%, If MSO is not

accruing and arrears are less than 2 month’s MSO, withhold last known MSO and 50%.

If MSO is not accruing but MSO cannot be determined, withhold $200 and 50%.

CSE Case folder “Case Status” must be Open

No active Family Violence/Good Cause

Intergovernmental folder Nebraska does not have an IG Role of Initiating on an open intergovernmental

case.

Enforcement folder

Active “Enforcement Action” Income Withholding shall continue if the Bankruptcy filed date is greater than

10/17/05. If the file date is less than or equal to 10/17/05 income withholding shall only continue for current support on Chapter 7 & 11 and shall stop for

Chapter 12 & 13 unless a discharge date or a relief of stay has been entered. No active IW “Review/Appeal Type”

This is a Road Block Challenge: The NOI (notice of intent) has been returned by the post office unclaimed. Can we proceed with license suspension? You must complete this challenge to finish this “leg of the race”. What would you do? Get with your teams and decide.

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Let’s hear from a prior Season’s Winner on how he successfully overcame this roadblock challenge to finish this leg of the race: Ben

Enforcement: Judicial Enforcement

•Order to Show Cause/ Contempt • Service of Process/ location. •Purge Plans

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Enforcement: Criminal Non-Support

•Completed by County Attorney

Enforcement: Steps to Collecting Child Support

•The best source of collecting Child Support is yourself.

•A caseworkers ability to communicate with Non-Custodial Parents is vital to collecting payments on a caseload.

•Being Proactive in Calling NCP’s will help payments come in consistently and will limit future phone calls that you will receive.

•Also limits upset customers calling in the office and WAUSA

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Enforcement Continued

• Some enforcement actions are put in place automatically. CHARTS assesses the case to determine that it qualifies and generates the required documents. The action is entered into Event Log.

• Some enforcement actions are automatically terminated based on a change in circumstances.

• Some enforcement actions are worker- generated. After the caseworker determines which case needs enforcement, they will review the case and determine the most effective action to take.

Race Against the Clock: Enforcement ENFORCEMENTFederal timelines allow 30 calendar days (If service of process is not required) and 60 calendar days (If service of process is required) after identifying a delinquency or other support-related noncompliance in which CSE must initiate and enforcement action.

INCOME WITHHOLDINGFederal timelines allow 2 business days to commence an income withholding if verification comes through NEW HIRE

Federal timelines allow 15 business days to commence and income withholding if verification comes from any other source besides NEW HIRE

Federal timelines allow 7 business days (of the date the NCP is paid and money is withheld from paycheck) for Employers to send the amount withheld from the NCP’s check to the SDU

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This is a Road Block Challenge: You must complete this challenging to finish this “leg of the race”. What would you do? Get with your teams and decide.

Let’s hear from a prior Season’s Winner on how she successfully overcame this roadblock challenge to finish this leg of the race:

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End of the Leg: Enforcement

•You know that you have reached the “end of the leg” in Enforcement when…•Case meets qualification for closure or…•Support order has ended, no arrears, no ongoing CS/MS/HI obligation

Should you be faced with future Road Blocks here are some resources we have emphasized:

• Use CHARTS HELP• Ask the Supervisor/ Attorney• Phone a CSE-Friend• Utilize training on the Intranet

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MistakesAll Seasoned Workers can tell you.. mistakes

happen…Remember one of DHHS Core Competencies is:Demonstrates Self-Improvement (Participates in

training and development opportunities; welcomes new learning and the challenge of unfamiliar tasks; seeks to do the job better.)

BLOOPERS:

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BLOOPERS: