CASE STUDYTeam Fun

Q1: Which functional HR process can be identified in Tony’s area?

Ans: We know HR consists of four basic functions. These are staffing, training and

development, motivation and maintenance function. In Tony’s area we can find motivation

function of HRM. Motivation is one of the most important aspects in HRM process. Human

behavior is complex and tried to figure out what motivates various employees. In this case we

see Tony is busy with paper work for insurance and retirement of employees. He also arranged

picnic by the LAGOON for people to talk about the work condition and issues. He wants to

know about working condition, various problem and issues from the employees. He tried to

motivate employees. We know performance of every employee depend on ability and

willingness to do the job. If we can motivate employees properly we can get more work from

them and it increase productivity. In this case we saw Tony as compensation and benefit

manager. Compensation and benefit always motivate employees. He understands that a link

should be established between compensation and performance so that he can get better

performance from the employees. Though insurance, retirement, picnics are external motivator

apart from the nature of the work, they also play an important role tom motivate employees.

Q2: Identify the environmental influences important to TEAM FUN!

Ans: Environment of every organization plays an important role in determining the behavior of

employees toward organization. Every organization has its own environment created by its

employees and evolved across time. Success or failure of any organization highly depends on its

environment.

In this case we see a friendly environment exists among the employees of the organization. At

the start of the case we saw that they are watching a CROSSKATES video about cross-country

roller skates in the LOUGN since it is a medium-sized company that manufactures and sells

sporting goods and equipment. We saw some friendly conversation among the employees. They

arranged picnics. Through picnics they exchanged their opinion about the working condition of

the organization and they discuss various issues. They want to talk about various problems they

have faced. By discussing their problem they want to establish a good communication among the

employees. Healthy and favorable environment have a deep impact over the employees. So

organization must ensure a safe and healthy environment. Employees may have various kinds of

problem in their personal life or in the organization. Such a friendly environment deals with

stressful life situation. Good relation and communication among the employees kept them well

informed. So environmental influences is very important to TEAM FUN!

Q3: How do its HR functional area line up with the overall HR process?

Ans: We know HR consists of four basic functions. These are staffing, training and

development, motivation and maintenance function and all are equally important to every

organization. In this case we found motivation function of HRM. Motivation is one of the most

important aspects in HRM process. All functions of HR are related and depend on each other.

First function of HR is stuffing function. It means activities of HRM concerned with seeking and

hiring qualifies employees. If any organization failed to hire qualified employees, they did not

get good performance. To perform every job successfully employees need specific knowledge,

skills and ability. HRM identifies the essential job qualification through job analysis. After

advertising a job application have come in. Analyzing applications HRM select best possible

candidate person for the job. Second function is train and develops employees. After hiring

employees they need to adopt their new surroundings. Employee training is designed to assists

employees in acquiring better skills for their current job. There are four phases of employee

training and development. These are employee training, employee development, career

development and organization development. Through these employees able to perform their

current job successfully. If that is attained HRM turns its attention to finding ways to motivating

employees. First design the job carefully. If job is poorly designed employee will perform below

their capabilities. The next step in motivation process is to understand the implication of

motivational theories and apply them carefully. In this case we find insurance and retirement

plan used to motivate employees. The last phase of HRM process is maintenance function. It

refers activities in HRM concerned with maintaining employees’ commitment and loyalty to the

organization. HRM must ensure a safety and healthy working environment. HRM must also

realize that any problem an employee faces in his personal life will ultimately be brought into the

work place. Employee assistant program help individuals deals with stressful life situation.

HRM must operate appropriate communication program in the organization to keep them well

informed.

From the above discussion we see that all functions of HRM are related to each other. If any

organization wants success they need to perform all HRM function properly.

Q4: Which motivation theorists have tony applied to TEAM FUN!?

Ans: Motivating employees is one of the most important tasks of every organization. Some

motivational theories are well known to most practicing managers. Tony applied some

motivational theories to TEAMFUN!. Abraham Maslow introduces five needs rank in a

hierarchical order from lowest to highest: physiological, safety and security, belonging, esteem

and self-actualization. In this case we see Tony is busy with paper work for insurance and

retirement of employees. According to Abraham Maslow insurance and retirement plan of

employees are economic security need. Tony arranged picnics are fall into belonging need.

Every people want economic security and belong to society. So Tony applied theory of Abraham

Maslow.

Frederick Herzberg in the 1950s develops a two factor model of motivation. These are

maintenance and motivational factors. Here insurance, retirement plan and vacation are external

motivators that occur apart from the nature of the work. External motivators provide no direct

satisfaction at the time the work is performed but these are able to motivate employees. So Tony

also applied here Herzberg’s motivational theory.

Q5: Does Tony need to do anything else to set up a strategic HR function?

Ans: Strategic HR function has been defined as “The linking of human resource management

with strategic goals and objectives in order of improve business performance and develop

organizational cultures that faster innovation and flexibility.” Organization’s employees can

assists in gaining organizational goal and maintaining a competitive advantage. HRM require

policies and practices to support business strategy. HRM must also serve the organization by

determining lowest-cost strategies. It looks for ways to reduce personnel cost and find more

effective means of offering employee amenities.

In this case we saw Tony is busy with paper work for insurance and retirement plan of

employees. He also likes employees to work in team. He can do something more as a strategic

HR function. Such as, he can set up a performance level for employees according to their

position. If any employee can achieve their level get reward. It helps to increase productivity or

the organization. He may take attempt to train employees for better performance, skill and

knowledge. He can design a communication program that help to increase employee loyalty and

commitment to organization. Employees can exchange their opinion to each other and also with

the top management.