CCSNH Update, Environmental Scanand Overview of Strategic Planning

October 22, 2013

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CCSNH Mission Elements & Values

• Student success in education and in the economy

• Accessible and affordable education for all

• Economic alignment with NH industry and employers. Learning exchanges “mapping backwards” from industry to develop courses and programs

• Data-driven and performance-based: achieving measurable outcomes and using data to evaluate our performance

• Dedication to innovation: using new approaches to expand access and affordability, improve quality and achieve operational efficiencies

• Commitment to system approach which shares and leverages resources across the seven colleges

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3

How? Why? Where? What?

Today’s Agenda

• How is CCSNH doing today?• Why are we changing?• Where are we going?• What does it mean for me and how can I

participate?

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How? Why? Where? What

How is CCSNH doing today?

5

CCSNH Performance Summary• Increasing enrollment• Higher graduation rates than US and New England averages • Lower loan default rates than US average

– Despite tuition above the US average and New England CC median• Access provided to broad population

– All New Hampshire community colleges are above New England median on % of students receiving Pell grants

• High income returns for NH community college education – The average increase in income with an associate degree compared to

only a high school education is 28% in New Hampshire – This compares to an increase of 20% from associates to bachelors

IPEDShttp://www.sheeo.org/sites/default/files/publications/Econ%20Benefit%20of%20Degrees%20Report%20with%20Appendices.pdf

Even with higher tuition, CCSNH has increasing enrollment, higher graduation rates and lower default rates than our peers

How? Why? Where? What?

2007-13 Student Enrollment Trends• System-wide there has been 15%

growth in student enrollment and 30% growth in credits taken since 2007

• Credits taken per student declined in 2011-12 after a tuition increase

• In general, all colleges showed strong enrollment growth in 2009 and 2010 with a decline in the rate of growth in 2011 and 2012 and a decline in 2013

• Decline in enrollment in 2013 was consistent with community college trend and less than US average

200720082009201020112012201321,000

22,000

23,000

24,000

25,000

26,000

27,000

28,000

CCSNH Enrollment 2007-2013

How? Why? Where? What?

US, NE, and Top Community College States Graduation

RateDefault Rate Tuition

% Students receiving

Pell Grants

% Students with Federal

Loans

US Average 20 16 $3,352 35 22NE Median (excl. NH CC's) 14 13 $ 3,490 39 20NH 25 11 $ 7,194 27 45CT 10 11 $ 3,490 35 5ME 26 17 $3,409 44 53MA 16 13 $4,006 35 22RI 9 14 $3,676 36 13VT 16 15 $ 5,236 48 38First Rank (US State)

50 (Alaska)

0 (Alaska) $ 1,001 (CA) 64 (MS) 60 (SD)

Second Rank 43 (SD) 1 (Indiana) $ 1,637 (NM) 54 (SC) 53 (ME)

2013 Students by College

College Students

%

NHTI

6,598 25%

MCC 5,539 20%

GBCC 4,117 15%

NCC

3,814 14%

LRCC

2,814 10%

RVCC

2,351 9%

WMCC

1,874 7%

Total 27,107 100%

NHTIM

CC

GBCC

NCCLR

CC

RVCC

WM

CC0

1000

2000

3000

4000

5000

6000

7000

How?

Why?

Where?

What?

2007-13 Credit Sold Trends by College, Trend Line and Percentage Changes

2008 2009 2010 2011 2012 2013 2007-2013NHTI 1% 4% 13% 7% -5% -2% 18%MCC 15% 11% 13% 8% 0% 1% 57%NCC -3% 12% 16% 10% -6% 0% 30%GBCC 17% 8% 9% 8% -2% 4% 53%LRCC 9% 5% 10% 1% -5% -2% 17%RVCC -1% 22% 13% 15% -9% -3% 38%WMCC 9% 18% 7% 2% -6% -10% 20%CCSNH 6% 9% 12% 7% -4% -1% 31%

2007 2008 2009 2010 2011 2012 2013 -

20,000 40,000 60,000 80,000

100,000 120,000

NHTIMCCNCCGBCCLRCCRVCCWMCC

How?

Why?

Where?

What?

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How?

Why?

Where?

What?

Updated 10/21/2013Sysnet.ccsnh.edu

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How?

Why?

Where?

What?

Updated 10/21/2013Sysnet.ccsnh.edu

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Online Enrollment• Online represented 11% of all

CCSNH course enrollments in 2013, up from 9% in 2012

• Online course enrollments +14% in 2013, despite overall course enrollments falling by -1%

• Second largest number of online courses of any college in NH with over 300 online offerings

Day and EveningOnlineRunning Start / eStartWorkforce Development

2013 Course Enrollments by Division Report

How?

Why?

Where?

What?

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Online Enrollment: High Touch, Positive Outcomes

• High touch, with students supported by online services and on campus support

• Targeted to our student population, differentiates our online courses and delivery

• Results, higher than national online average in completion rates and student satisfaction

• Complements our physical campus cost effectively. This is important given challenges with capital budget appropriations

2013 Course Enrollments by Division Report

How?

Why?

Where?

What?

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Tuition Comparison

CCSNH

Granite State College

SNHU

Plymouth State

UNH

$630

$855

$960

$1,245

$1,305

Cost of 3 Credit Course

Costs are based on Fall 2013 information available onlineSNHU is the cost for continuing education program for NH residentsUNH is the cost for continuing education program for NH residentsMost UNH courses are 4 credits at $1600

How?

Why?

Where?

What?

CCSNH Transitioning to the Future– CCSNH on positive trajectory, particularly considering recent difficult

operating environment– There are program areas and delivery methods that have been

growing and have strong prospects for future growth including online, programs that transfer to bachelors, and certificate and degree programs aligned with economic growth and occupational openings

– Efforts to increase post-secondary matriculation and matriculation (“capture rate”) to CCs can be highly beneficial. These can be targeted to “underserved” larger high schools and with adult cohorts such as those w/o college degree and those needing retraining for new employment

– Increased role and opportunities in STEM fields and pathways to advanced manufacturing, health care and IT careers

How?

Why?

Where?

What?

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How?

Why?

Where?

What

Why are we changing?

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Why are we changing?

• The cost of higher education has increased more than 500 percent since 1985

• Student loan debt is now $1.2T in the US– Greater than auto loans and credit cards

How?

Why?

Where?

What?

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Affordability Issues = Federal Changes

• President Obama has proposed that federal financial aid be tied to a ranking of college costs and outcomes

• By 2015, administration will begin evaluating colleges on measures such as average tuition, loan debt, graduation and transfer rates, and earnings. The metrics are not finalized

• President also encouraged colleges and universities to embrace new technologies and innovation and will likely announce new federal grants to be tied to this challenge

How?

Why?

Where?

What?

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Affordability Issues = State Changes

• Since the economic downturn began in 2008, states have been cutting public higher education budgets and tying that funding to specific performance measures

How?

Why?

Where?

What?

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• Enrollment in higher education is leveling off as the economy starts to slowly improve

Economic Recovery and Enrollment = Change

All Sectors 2 Year Public 4 Year Public 4 Year Private

Nonprofit

-4.00%

-2.00%

0.00%

-2.3%

-3.6%

-1.1%

+0.5%Fall 2012 Spring 2013

How?

Why?

Where?

What?

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Innovations in Course Delivery = Change

– Online classes and hybrid/blended learning

– MOOCs, Khan Academy

– Competency-based education

How?

Why?

Where?

What?

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NH Economic Context is Slowly Changing

• Slow recovery continues in US and NH

• Unemployment declines, but slowly, with NH well below the US average

• NH employment growth opportunities in advanced manufacturing, IT and new areas in health fields

• Concern about mismatch between training and education of the unemployed and labor market needs

How?

Why?

Where?

What?

Job Growth in Key Skilled Sectors

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Occupational Title Annual Growth Average Annual Openings

Growth Replacements TotalEducation, Training, and Library Occupations 0.6% 296 1,004 1,300Management Occupations 0.6% 291 963 1,254Production Occupations 0.6% 314 828 1,142Healthcare Practitioners and Technical Occupations 0.8% 311 689 990Business and Financial Operations Occupations 1.2% 351 552 903Installation, Maintenance, and Repair Occupations 0.9% 235 541 776Computer and Mathematical Occupations 1.7% 343 301 644Healthcare Support Occupations 1.0% 201 247 448

• Fastest growing skilled sectors include:– Computer and mathematical– Business and financial operations– Healthcare support– Installation, maintenance, and repair

• The ratio of job openings to hiring is high. Due in part to economic uncertainty and “picky hiring,” but also to mismatch in worker skills, especially in technical fields

How?

Why?

Where?

What?

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How?

Why?

Where?

What

Where are we headed?

Increase % of students who start with community college

• Across the US, 37% of students who enrolled in higher education were at community colleges

• In STEM fields, 50% of students who finished a four-year degree had previously enrolled at a two-year college

25Advocacy.collegeboard.orgIPEDS

• In New Hampshire, 22% of students were at community colleges – the second lowest rate in the nation

How?

Why?

Where?

What?

35%

17%8%

37%

United States

34%

38%

5%

22%

4-Year Public

4-Year Private

4-Year For-Profit

2-Year Public

2-Year Private

2-Year For-Profit

New Hampshire

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Increase % of adults with higher education

• Over 50% of adults in NH do not have an associates degree or higher

• Largest group, 27% has high school degree. These adults can be prime target cohort for community colleges

• 20% have some college: these adults can also be target cohort for community colleges

7%

27%

20%10%

23%

13%

Less than high school High school gradSome college, no degree Associates degreeBachelor's degree Graduate degree

How?

Why?

Where?

What?

Lumina

CCSNH Mission Elements & Values

• Student success

• Accessible and affordable

• Economic alignment

• Data-driven and performance based

• Dedication to innovation

• Commitment to system approach

• The foundation for all that we do is employee commitment & engagement, that we provide a supportive and productive work environment, that we are a workplace of choice

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How?

Why?

Where?

What?

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Board-Directed Strategic Initiatives

1. HR – Workplace of Choice & Professional Development

2. Enrollment Growth

3. Credit Transfers across Colleges

4. Financial Sustainability and Accountability

5. STEM programs and Alignment with Economy

How?

Why?

Where?

What?

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October:Symposium and feedback

CCSNH Strategic Planning Process

How?

Why?

Where?

What?

Strategic Alignment: College Strategic Plan Capital Budget Process

Operating Budget Process

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What Will This Mean for Me?• As we build out our strategic planning process, you will have

the opportunity and responsibility to provide feedback• Ask questions at Symposium workshops• Respond to Symposium survey• Follow initiatives on Sysnet• Email initiative teams• Offer to serve on initiative teams • Provide unsolicited feedback• Employee engagement survey• Review strategic plan draft

• If the organization, process, or system you use on a daily basis will be impacted, we want your constructive feedback

How?

Why?

Where?

What?

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Today is About Your Feedback

How?

Why?

Where?

What?

•  

10:45 - 12:00 Strategic Initiative Workshops

12:00 - 1:00 Lunch and Networking/Group Meeting

1:05 - 2:15 Strategic Initiative Workshops

2:15 Return to Wellness Center

2:30 Governor Maggie Hassan

2:40 Recognition of the 2013 Chancellor’s Awards  

2:45 Closing