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Center for Grief Education & Support
Seasons Hospice
Death of a Loved One $37.5 billionFamily Crisis $ 9.02 billionDeath of a Close Friend, Colleague, or Extended Family $7.04 billionPet Loss $2.4 billionMajor Lifestyle Alterations $2.4 billion
The Grief Recovery Institute Educational Foundation, Inc. -- 2003
We live in a “grief denying” culture
Grief is taboo, closeted subject
Pain and suffering are not acceptable states of being, and so are avoided and/or “treated”
Society is secularized; decrease in reliance on a religious framework to cope with loss and grief, decrease in rituals and community support
“Blessed are those who grieve quickly and efficiently for they meet the criteria for managed care.”
Minimize the grief
Shame
Avoid
Cliches
Bereavement
Grief
Mourning
Bereavement is the objective event of loss.
A relationship with someone or something that is valued
A loss occurs
A feeling of deprivation occurs
Loss is always personal. No one can decide what constitutes a loss to another person.
Significant RelationshipsPossessions
SelfDevelopmental
History of LossBirth
Today__________________________/________________________
Grief is the reaction to loss
Natural, internal response to loss
Universal, dynamic, invisible, genderless, ageless, non-linear, cumulative and endless
Experienced physically, mentally, emotionally, socially, and spiritually
Involves a continual process of adjustment
Physical Indigestion, headaches, sleep disturbance
Mental Short-term memory loss, confusion
Emotional Mood swings, short fuse, guilt
Social Isolation
Spiritual Anger at God, “Why” questions
Mourning is the processes of coping with grief
External expression of grief
Defined by beliefs, attitudes, traditions, culture, religion, gender, age
Influenced by the relationship with the person or object, mode of loss, previous loss
experience, personality and social variables, and concurrent stressors
Unique, visible process
Roles that a loved one fulfilled in one’s life
Roles that one specifically fulfilled in a loved one’s life
Personal role changes
Relationship role changes
Everyday lifeExperience
Focus on past Focusing on future Processing the primary loss Processing the secondary lossAccepting the reality of the loss Adjusting to a different environmentWorking through the pain of grief Relocating your loss in your life
Restoration-oriented
Attention to life changes
Loss-Oriented Grief work
A loss is one of the most difficult situations faced
by employees, co-workers and the workplace.
NHPCOIt’s about How
you LiveAt Work
Physical Issues: Absenteeism, lack of motivation
Mental Issues: Inability to concentrate, errors, confusion, accidents
Emotional Issues: Mood swings, “grief attacks”
Social: Isolation, substance use on the job
Spiritual: Resentful
Decrease in productivityDecrease in moraleDecrease in safetyLoss of employee
Re-training of new personnelIncreased staff load
Significant financial cost to business
Critical Incidence Response Program
Bereavement related policies and programs
Resources, counseling, and educational materials
Classes and workshops for staff
Sensitivity training for managers and supervisors
Eldercare Services/Consultation
Cathy has worked as an administrative assistant for five years. Her colleagues describe her as
dedicated and “invaluable.”
For the past two years, she helped her grandfather care for her grandmother, who had Alzheimer’s
disease. Cathy helped her grandfather coordinate her grandmother’s care and drove him to the
nursing home every evening so he could spend time with his wife.
Cathy’s grandmother recently died. Cathy is very worried about her grandfather.
NHPCOIt’s about How you Live
At Work
How could this affect your business?
AbsenteeismWorkday interruptionsReduced productivity
Supervisor timeUnpaid leave
Replace positionCo-workers
NHPCO
It’s about How you Live
At Work
How much could she cost your business?(if her salary is $15.00/hour and there is no
workplace support)
$1888.90
www.eldercalculator.org
NHPCOIt’s about How you
LiveAt Work
Be fired as a result of reduced productivity or frequent absences
Alienate her co-workers who pitch in to help cover her workload
Become resentful if her employers aren’t sympathetic
Quit her job
NHPCO It’s About How You LIVE At Work
LIVE!
NHPCO
It’s About How You LIVE At Work
Work-life program models
Policies and benefits
Community resources
NHPCO
It’s About How You LIVE At Work
New and/or fine tune existing:
Work-Life programs
Policies
Benefits
Manager resources
Employee resources
NHPCO It’s About
How You LIVE
At Work
Existing and new work-life programs, policies and resources available:
To EmployeesStaff MeetingsCompany newsletterNew employee orientation
To CommunityLocal newspaper or magazine articles
NHPCO
It’s About How You LIVE
At Work
Managers: to monitor grief issues
Employees: to ask for help
Co-workers: to support co-worker in need
Other businesses: to educate employees
Community: to improve care for the grieving
NHPCO
It’s About How You LIVE At Work
Increased employee morale and loyalty
Retention of good employees
Family-friendly work environment
Decreased cost to business
It’s the right thing to do! NHPCO
It’s About How You LIVE At Work
Consultation regarding work-life policies and procedures
Management training related to handling loss and grief issues at work while balancing the need for performance and productivity with the needs of the bereaved employee.
Employee presentations, workshops, and/or seminars on loss and grief with focus on understanding bereavement, grief, and mourning through the life-span, helping others who are mourning, and other topics.
On-site consultation and/or interventions following significant losses in an employee’s life.
Employee referrals for counseling, support groups and other community resources.