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Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
Western States Users GroupWestern States Users Group
Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
ACH Risk Management&
Reg E Compliance
Let Centrix Simplify
ACH Risk Management&
Reg E Compliance
Let Centrix Simplify
Brad Johnson – Director of Business DevelopmentEmail - [email protected]
Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
AgendaAgenda
• PRIZE DRAWING• Omaha Steaks Gift Certificate ($100)
• ODFI - ACH risk management
• RDFI• Check & ACH fraud detection• ACH reporting for corporate clients
• Reg E Dispute Tracking
• PRIZE DRAWING
Originated ACH Payments
Task: Insure Originated ACH Activity is Valid
Risks: •Financial loss•Customer relationships•Reputation•Compliance
Challenges: •Multiple delivery channels (on-line / FTP)•Procedures are outdated (lack of automation)•Lack of diligence for security by clients•Smart, Smart Bad Guys!
Solution: •Layers of technology•Automation
Task: Insure Originated ACH Activity is Valid
Risks: •Financial loss•Customer relationships•Reputation•Compliance
Challenges: •Multiple delivery channels (on-line / FTP)•Procedures are outdated (lack of automation)•Lack of diligence for security by clients•Smart, Smart Bad Guys!
Solution: •Layers of technology•Automation
Real-time File Monitoring
Customer File Verification
Submission Calendar / File Scheduling
Data Validation
Account White Lists
CENTRIXCENTRIX
Payments Fraud Protection & Risk ReportingPayments Fraud Protection & Risk Reporting
Incoming Payments
Task: Insure check & ACH activity is valid
Risks: •Customer retention & acquisition•Financial loss•Reputation
Challenges: •Customer apathy “The bank will cover it”
Solution: •Technology•Automation
Task: Insure check & ACH activity is valid
Risks: •Customer retention & acquisition•Financial loss•Reputation
Challenges: •Customer apathy “The bank will cover it”
Solution: •Technology•Automation
ACH Positive Pay
ACH Filter/Block
Check / Payee / Teller Positive Pay
EDI Translation
Customer Returns Notification
CENTRIXCENTRIX
Payments Fraud Protection & Risk ReportingPayments Fraud Protection & Risk Reporting
Originated ACH Payments
Real-time File Monitoring
Customer File Verification
Submission Calendar / File Scheduling
Data Validation
Account White Lists
Payments Data Warehouse
Bank Reporting
Board Reporting
Risk Assessment
Returns Analysis
Relationship Manager Reporting
Exposure Reporting
Bank Operations
Chargeback Processing
ACH Billing
NOC Processing
IAT / DNR Reports
Reg E Dispute Tracking
Incoming Payments
ACH Positive Pay
ACH Filter/Block
Check / Payee / Teller Positive Pay
EDI Translation
Customer Returns Notification
Payments Fraud Protection & Risk ReportingPayments Fraud Protection & Risk Reporting
Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
ACH Risk Management
Let Centrix Simplify
ACH Risk Management
Let Centrix Simplify
Originated ACH Payments
Real-time File Monitoring
Customer File Verification
Submission Calendar / File Scheduling
Data Validation
Account White Lists
Payments Fraud Protection & Risk ReportingPayments Fraud Protection & Risk Reporting
Centrix Payments I.Q. System
• Origination file validation
•
•ACH Risk Reporting
• Relationship Manager Dashboard
• Originator activity reports• Risk Assessment reports• Exposure positions
• ACH Calendaring• Detect fraud• Enforce originator agreements
Passed to PIQS Workflow
Passed to PIQS Workflow
Originated Files Received
Originated Files Received
VALIDATION RULESVALIDATION RULES
Company or Business Unit
Limits
Is it Scheduled?
SEC Codes
White List
Company or Business Unit
Limits
Is it Scheduled?
SEC Codes
White List
Warningsor
Errors
Warningsor
Errors
Alerts&
Overrides
Alerts&
Overrides
Centrix PIQS Processing FlowCentrix PIQS Processing Flow
Payments Data Warehouse
Payments Data Warehouse
ValidatedValidated
Statistical MetricsException ReportingOriginator Reporting
Statistical MetricsException ReportingOriginator Reporting
Corporate Clients
Corporate Clients Originated
ACH FilesOriginatedACH Files
IncomingFed File(s)IncomingFed File(s)
Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
ACH File ValidationACH File Validation
Originated ACH Payments
Real-time File Monitoring
Customer File Verification
Submission Calendar / File Scheduling
Data Validation
Account White Lists
Payments Fraud Protection & Risk ReportingPayments Fraud Protection & Risk Reporting
Centrix Payments I.Q. System
• File Validation•Multi-day exposure monitoring
• Temporal risk
• White list (valid receivers)
• ACH calendaring
• SEC codes
• Duplicate file check
• File integrity checks
•Auto balance control totals
Centrix Payments I.Q. System
• File Validation•Multi-day exposure monitoring
• Temporal risk
• White list (valid receivers)
• ACH calendaring
• SEC codes
• Duplicate file check
• File integrity checks
•Auto balance control totals
Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
ACH Risk ReportingACH Risk Reporting
Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
Reporting Considerations Relative to OCC 2006-39 | FFIEC Guidance | NACHA Rules
•Metrics and trend analysis on ACH volume, returns, operational losses and transaction types
•Summary of return rates by originator
•Unauthorized returns that exceed threshold 1%
•Metrics and trend analysis by originator
•Capital adequacy reporting
ACH Risk ReportingACH Risk Reporting
Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
REPORTING
DEMO
ACH Risk ReportingACH Risk Reporting
Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
ACH Risk ReportingACH Risk Reporting
SampleReport
(OCC | FFIEC)
SampleReport
(OCC | FFIEC)
DailyOriginationActivity
DailyInboundACH Activity
Payments Data Warehouse
Payments Data Warehouse
Originators who have an unauthorized return rate greater than X% (1%)
Originators who have an unauthorized return rate greater than X% (1%)
Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
ACH Risk ReportingACH Risk Reporting
SampleReport
(OCC | FFIEC)
SampleReport
(OCC | FFIEC)
Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
ACH Risk ReportingACH Risk Reporting
SampleReport
(OCC | FFIEC)
SampleReport
(OCC | FFIEC)
Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
ACH Risk ReportingACH Risk Reporting
SampleReport
(OCC | FFIEC)
SampleReport
(OCC | FFIEC)
Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
ACH Risk ReportingACH Risk Reporting
Summarizing origination activity by customer (files/items/dollars)
Summarizing origination activity by customer (files/items/dollars)
Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
Risk Assessment FeaturesComing Q3 2012
• Risk assessment worksheet… beyond ACH• ACH, Deposits, Loans, RDC, etc…
• Auto calculate exposure limit adjustments• Approval workflow for risk limit adjustments• Relationship manager dashboard
ACH Risk ReportingACH Risk Reporting
Incoming Payments
ACH Positive Pay
ACH Filter/Block
Check / Payee / Teller Positive Pay
EDI Translation
Customer Returns Notification
Payments Fraud Protection & Risk ReportingPayments Fraud Protection & Risk Reporting
Check PositiveCheck PositivePayPay
ACH PositiveACH PositivePayPay
Client ACH Client ACH ReportingReporting
Exact/TMSby Centrix Solutions, Inc.
Incoming Payments
ACH Positive Pay
ACH Filter/Block
Check / Payee / Teller Positive Pay
EDI Translation
Customer Returns Notification
Payments Fraud Protection & Risk ReportingPayments Fraud Protection & Risk Reporting
Centrix Exact/TMS™
Check Positive Pay
• Payee match
• Teller positive pay
• Internal exception scrub
• On-line decisioning of exceptions
• Single signon from cash management
Centrix Exact/TMS™
Check Positive Pay
• Payee match
• Teller positive pay
• Internal exception scrub
• On-line decisioning of exceptions
• Single signon from cash management
Incoming Payments
ACH Positive Pay
ACH Filter/Block
Check / Payee / Teller Positive Pay
EDI Translation
Customer Returns Notification
Payments Fraud Protection & Risk ReportingPayments Fraud Protection & Risk Reporting
Centrix Exact/TMS™
ACH Positive Pay
• Pre-authorized originators (white list)• Valid SEC codes• Maximum amount
• Filter/block rules (black list)• Originator• SEC Codes• Transaction type rules (DR/CR)
• On-line decisioning of exceptions
Centrix Exact/TMS™
ACH Positive Pay
• Pre-authorized originators (white list)• Valid SEC codes• Maximum amount
• Filter/block rules (black list)• Originator• SEC Codes• Transaction type rules (DR/CR)
• On-line decisioning of exceptions
Incoming Payments
ACH Positive Pay
ACH Filter/Block
Check / Payee / Teller Positive Pay
EDI Translation
Customer Returns Notification
Payments Fraud Protection & Risk ReportingPayments Fraud Protection & Risk Reporting
Centrix Exact/TMS™
ACH Reporting for Clients
• EDI / Returns / NOC
• Auto delivery (web pickup) or automated email attachment
Centrix Exact/TMS™
ACH Reporting for Clients
• EDI / Returns / NOC
• Auto delivery (web pickup) or automated email attachment
Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
Reg E Dispute Management
Debit Card | ACH | ATM
Reg E Dispute Management
Debit Card | ACH | ATM
Eliminate SpreadsheetsAutomate the Back Office
Simplify Compliance
Eliminate SpreadsheetsAutomate the Back Office
Simplify Compliance
Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
How would you define your dispute management process?
How would you define your dispute management process?
• Simplify, streamline, automate• Eliminate paper, file folders & spreadsheets• Incorporate an audit trail
What would you like to do better?What would you like to do better?
……Clunky, you say?Clunky, you say?
Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
Centrix Dispute TrackingCentrix Dispute Tracking
• Browser user interface for CSR input• Select disputed transaction and reason (no manual entry)• Transaction and customer data feed from core• Integrated dispute form(s)
• Back Office Review Queue• Produce form to submit to card processor or Visa/MC
• Timeline Management• Track dispute timeline for each type of transaction• Debit card | ACH | ATM
Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
Centrix Dispute TrackingCentrix Dispute Tracking
• Auto post transactions• Provisional Credit | Charge Back | Charge off
• Customer Letters
• Contact notes (case management)
• Full audit trail
Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
PRIZE DRAWING
$100 Gift Certificate to Omaha Steaks
PRIZE DRAWING
$100 Gift Certificate to Omaha Steaks
Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
Western States Users GroupWestern States Users Group
Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990
ACH Risk Management&
Reg E Compliance
Let Centrix Simplify
ACH Risk Management&
Reg E Compliance
Let Centrix Simplify
Brad Johnson – Director of Business DevelopmentEmail - [email protected]