Certificate IV - Paragon Corporate Training OUTLINE... · Certificate IV in Government (Investigations) 10 Day Face-to-Face Course with some Flexible and Open Learning. PSP41504 Certificate

www.paragontraining.com.auPhone: 08 9227 5125 Fax: 08 9227 5124Mobile: 041 718 6380 email: [email protected]

PSP41504

Certificate IV in Government (Investigations)

10 Day Face-to-Face Course with some

Flexible and Open Learning

PSP41504 Certificate IV in Government

(INVESTIGATIONS)$1,990

This specialist qualification covers the competencies required by those responsible for statutory investigation under a range of legislation, regulations, mandated government and organisational policy and instructions. Electives should reflect the responsibilities of the individual and the job skills required for effective performance.

PSP41504 Certificate IV in Government (Investigations) 15 units (10 core units and 5 electives)

Core

PSPETHC401A Uphold and support the values and principles of public service.PSPGOV412A Use advanced communications strategies.PSPLEG401A Encourage compliance with legislation in the public sector.PSPREG401C Exercise regulatory powers.PSPREG404C Investigate non-compliance.PSPREG407B Produce formal record of interview.PSPREG411A Gather information through interviews.PSPREG412A Gather and manage evidence.PSPREG418A Advise on progress of investigations.PSPREG419A Finalise and report on investigations.

Electives

BSBOHS508B Participate in the investigation of incidents.PSPREG409B Prepare brief of evidence.PSPREG410B Give evidence.PSPOHS401B Implement workplace safety procedures and programs.PSPREG416A Conduct data analysisPSPFRAU405A Evaluate progress of investigations.

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Please note that the Training Package allows for units in this qualification to be assessed simultaneously with other units. This means that some tasks that you will do for a specific unit may be used to assess other units that are similar in terms of elements and performance criteria. This is called holistic assessment – it increases the efficiency and realism of the assessment process. So don’t go looking for all of the units, listed in the table on the previous page, in your file or on your CD as some units are being assessed together.

We have colour coded the units that are being assessed together so you can get a better idea of what units are being assessed holistically. These units appear on page 6.

• 1 x CD titled ‘Student guides and assessments’ containing 7 FOLDERS – Each folder contains student guides and associated assessment tasks such as readings and assignments.

• Open your CD and it should look like this.

Click on the folder and it will have a

student guide (pdf) and your assignments which

are provided in word.doc so you can type

directly into them.

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What do I have to complete for assessments?Each unit guide will explain the assessment task/s required to complete that unit. See section in each Student Guide titled: “When will Assessment be carried out?”

Example: Extract from PSPGOV412A Unit – Use advanced communication strategies.

Assessment tasks for this unit Purpose and context

Student task 1: identify and list information to be sought from manager about a complaint.

Deals with complex enquiries and complaints, giving directions, managing meetings and making workplace and public presentations.

Student task 2: Interview manager to ascertain nature and scope of investigation

Student task 3: Identify and list information to be sought from manager Parks and Gardens.

Student task 4: Interview manager parks and Gardens to ascertain nature and scope of investigation

Student task 5: Discuss and critique the type of instructions and requests that may be required for the investigations oulined in tasks 2 and 4.

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How do I complete the units for my qualification?Some of the units will be done through flexible and open learning and these are outlined on the table over-page. These units can be done in your own time and at your own pace. Some of the units will be done through face-to–face delivery over a four-day course and these units are also outlined in the table. The units done in the four-day course are what we call your, ‘most important key units’ in terms of investigation skills.

Step 1: Copy all of the folders from the CD onto your desktop into a folder, let’s call it Cert IV Investigations, or something like that.

Step 2: Read through the student guides for each unit and complete the assessments indicated in the section within your guide called, “When will assessments be carried out?”, which is at the front section of each student guide.

Step 3: Complete the student tasks associated with each unit, in most cases you will be typing into the word.doc templates provided in each folder. Even though the assignment tasks will also appear in your student guide, it is a pdf file and therefore you cannot type into a pdf, that’s why we have provided you with your assessment tasks in “word.doc”.

Step 4: When you have completed all of your assessment tasks for a particular unit then forward your assessments either by email to [email protected] or [email protected] or by post: C4 / 58 Newcastle Street, Perth WA 6000.

Step 5: Your assignments will be marked and forwarded back to you with feedback within 48 hours of receipt. Model answers will be provided to you after you have forwarded your work to give you some idea of how your work compares to industry standard.

Step 6: After your facilitator has assessed all your work for the units, and you have completed your major assignment; and all of your work is assessed as competent, you will receive your qualification certificate along with a statement of academic record.

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PSP41504 Certificate IV in Government (Investigations) 15 units (10 core units and 5 electives)

Flexible & open learning

PSPOHS401B Implement workplace safety procedures and programs.

Face-to-face delivery

PSPGOV412A Use advanced communications strategies.

PSPLEG401A Uphold and support the values and principles of public service.

PSPLEG401A Encourage compliance with legislation in the public sector.

PSPREG404C Investigate non-compliance.

PSPREG401C Exercise regulatory powers.

PSPREG407B Produce formal record of interview.

PSPREG411A Gather information through interviews.

PSPREG412A Gather and manage evidence.

PSPREG419A Finalise and report on investigations.

PSPREG418A Advise on progress of investigations.

PSPFRAU405A Evaluate progress of investigations.

PSPREG409B Prepare brief of evidence.

PSPREG410B Give evidence.

BSBOHS508B Participate in the investigation of incidents

PSPREG416A Conduct data analysis

Flexible and open learning.

Face-to-face delivery over ten days.

See over page for an overview of the ten day

course.Same colour indicates

that these units are being assessed together.

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PSP41504 Certificate IV In Government (INVESTIGATIONS)

DAY AND DATE Units Comments

DAY ONE0900 to 1030 PSPGOV412A Use advanced

communications strategiesOpen course and welcome candidates. Briefing on how training will be conducted over the two weeks and discussion on the format of the training and assessments.PSPGOV412A: Use advanced communications strategies covers the use of advanced communication strategies for interacting with internal and external clients. It includes dealing with complex enquiries and complaints, giving directions, managing meetings and making workplace and public presentations. Assessment for this unit will, in part, ask participants to present oral presentations to their peers in relation to case studies and summarizing previous day’s work over the course of the training block.

1030 to 1045 MORNING TEA

1045 to 1230 PSPGOV412A Use advanced communications strategies

1230 to 1310 LUNCH


1500 to 1515 AFTERNOON TEA


DAY TWO0900 to 1030 PSPETHC401A Uphold and support the

values and principles of public servicePSPETHC401A & PSPLEGN401A: These units cover the ethical conduct required of those in public service and the responsibility to encourage ethical conduct in others - colleagues or supervised staff. It includes contributing to an ethical public sector workplace and participating in ethical decision-making. In practice, ethical conduct is demonstrated in the context of other generalist or specialist work activities such as applying government processes, delivering and monitoring services to clients, using resources, conducting interviews, giving evidence, awarding contracts etc. This is a new unit of competency, added to the Ethics & Accountability Key Area of the Training Package in 2004. Participants will be provided with a number of case studies to examine and then identify conflicts of interest within the scenario. Case studies will be provided to examine unethical practices. Importantly strategies to identify conflict of interest and deal with conflict of interest will form part of the curriculum.


1045 to 1230 PSPLEGN401A: Encourage compliance with legislation in the public sector

1230 to 1310 LUNCH

1310 to 1500 PSPETHC401A & PSPLEGN401A


1515 to 1700 PSPETHC401A & PSPLEGN401A

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PSP41504 Certificate IV In Government (INVESTIGATIONS) – continued


DAY THREE

0900 to 1030 PSPREG404C Investigate non-compliance & PSPREG401C Exercise regulatory powers: PSPREG408C Conduct search and seizure

PSPREG404C: Investigate non-compliance & PSPREG401C: Exercise regulatory powersThese units cover identification of possible non-compliance and recommendations for ensuing action. It includes initiating a preliminary investigation to confirm non-compliance, and planning, conducting and finalising the investigation. It is here in particular that Paragon intend to reflect the specific legislation and operational work practices by customising the instruction to focus on the legislative framework that the participants will be working under. Investigating non-compliance may overlap with other generalist or specialist public sector work activities such as acting ethically, exercising regulatory powers, acting on non-compliance, conducting formal records of interview, gathering and managing evidence, etc. It is here that Paragon proposes to provide the Participants with their major investigative assignment. This should allow them sufficient time with the break to get their mind on the context of their investigation assignment which will be worked on during the course in incremental stages.


1045 to 1230 PSPREG404C Investigate non-compliance & PSPREG401C Exercise regulatory powers; PSPREG408C Conduct search and seizure

1230 to 1310 LUNCH

1310 to 1500 PSPREG404C Investigate non-compliance & PSPREG401C Exercise regulatory powers


1515 to 1700 PSPREG404C Investigate non-compliance & PSPREG401C Exercise regulatory powers

DAY FOUR

0900 to 1030 PSPREG411A Gather information through interviews & PSPREG407B Produce formal record of interview

PSPREG411A: Gather information through interviews & PSPREG407B: Produce formal record of interview.This unit covers gathering information through interviews that may result in a witness statement or formal record of interview Interviews may be conducted in a range of locations for a range of reasons. They may be overt or covert. The unit includes preparing for the interview, conducting the interview, and reviewing and correlating interview information. In practice, gathering information through interviews may overlap with other generalist or specialist public sector work activities such as acting ethically, exercising regulatory powers, applying government processes, gathering and analysing information, assessing compliance, receiving and validating information. As with the units: Investigate non-compliance and Exercise regulatory powers, these units will be customized to meet the context under which the participants will be conducted their investigations in their workplace.


1045 to 1230 PSPREG411A Gather information through interviews & PSPREG407B Produce formal record of interview

1230 to 1310 LUNCH

1310 to 1500 PSPRE3G411A & PSPREG407B


1515 to 1700 PSPRE3G411A & PSPREG407B

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DAY FIVE

0900 to 1030 PSPREG411A Gather information through interviews & PSPREG407B Produce formal record of interview & PSPREG412A Gather and manage evidence

PSPREG411A: Gather information through interviews & PSPREG407B: Produce formal record of interview & PSPREG412A: Gather and manage evidence.PSPOHS401B: Implement workplace safety procedures and programs This unit covers implementation of the organisation’s occupational health and safety policies, procedures and programs by those with supervisory responsibilities, to meet occupational health and safety standards. In practice, the implementation of workplace safety procedures and programs may be demonstrated in the context of generalist and specialist work activities such as delivering service to clients, using resources, making arrests, conducting searches, managing contracts, etc. Discuss OSH assignment for this UNIT and provided to Participants to work on and complete through flexible and open learning.


1045 to 1230 PSPREG411A Gather information through interviews & PSPREG407B Produce formal record of interview & PSPREG412A

1230 to 1310 LUNCH

1310 to 1500 PSPRE3G411A & PSPREG407B & PSPREG412A


1515 to 1700 PSPOHS401B Implement workplace safety procedures and programs

TWO WEEk BREAk

DAY SIX

0900 to 1030 PSPREG409B Prepare brief of evidence & PSPREG410B Give evidence

PSPREG409B: Prepare brief of evidence & PSPREG410B: Give evidence.This unit covers the competency to prepare a brief of evidence. It includes analysing evidence, preparing and reviewing admissible evidence, developing a brief of evidence and coordinating witnesses.



1230 to 1310 LUNCH




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DAY SEVEN

0900 to 1030 PSPFRAU405A Evaluate progress of investigations; PSPREG418A Advise on progress of investigations & PSPREG419A Finalise and report on investigations

PSPFRAU405A: Evaluate progress of investigations; PSPREG418A: Advise on progress of investigations & PSPREG419A: Finalise and report on investigations This competency standard covers the skills and knowledge required to plan, organise and present documentation in required formats appropriate for use in the security industry. It requires the ability to gather and evaluate the quality of information and data, prepare and review drafts, and present final reports and documentation. This work would be carried out under limited supervision within organisational guidelines.



1230 to 1310 LUNCH

1310 to 1500 PSPFRAU405A; PSPREG418A; PSPREG419A



DAY EIGHT


PSPFRAU405A: Evaluate progress of investigations; PSPREG418A: Advise on progress of investigations & PSPREG419A: Finalise and report on investigations



1230 to 1310 LUNCH




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DAY NINE

0900 to 1030 PSPREG419A Finalise and report on investigations & PSPREG410B Give evidence. (mock court)

Mock Court and presentation of brief of evidence.

ALL DAY PRACTICAL EXERCISE.



1230 to 1310 LUNCH




DAY TEN

0900 to 1030 PSPREG410B Give evidence. (mock court)

Mock Court and presentation of brief of evidence.

ALL DAY PRACTICAL EXERCISE.1030 to 1045 MORNING TEA


1230 to 1310 LUNCH



1515 to 1700 Debrief on mock court exercise

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Don’t forget, contact me if you wish to discuss any aspect of your training.Best of luck.

Craig Mackellar BA (VET Hons)Principal,Paragon Corporate Training

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Documents

Certificate IV - Paragon Corporate Training OUTLINE... · Certificate IV in Government (Investigations) 10 Day Face-to-Face Course with some Flexible and Open Learning. PSP41504 Certificate