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Certified Courses 2019 Worldwide
www.kpiinstitute.org [email protected] +971 4 563 7316 Page 2
Certification ProgramsFor more than 14 years, The KPI Institute has been making a difference in developing best practices in
performance management field and sustaining the rapid growth of hundreds of institutional and corporate
clients. Today, The KPI Institute’s advisory team continues this mission in offering customized services to meet
every company’s performance management goals.
The course will help improve the business planning process and long-term organizational
performance, through the use of strategic planning tools that will ultimately lead to smarter and
quicker strategic decisions.
CERTIFIED STRATEGY AND BUSINESS PLANNING PROFESSIONAL
Frameworkv 1.0 2015
C-S
BP
STRATEGY& BUSINESS PLANNING
CERTIFIED PERFORMANCE MANAGEMENT PROFESSIONAL
This course offers insights and best practices for improving performance in different scenarios,
from data analysis and reporting, decision making and initiative management, to building a
performance culture.
Frameworkv 1.0 2015
C-P
M
PERFORMANCEMANAGEMENT
Attendees will gain exposure to best practices and key concepts and will learn how to establish and
use criteria for performance evaluations, from implementation to improvement and maintenance of
the company’s employee performance management system.
CERTIFIED EMPLOYEE PERFORMANCE MANAGEMENT PROFESSIONAL
Frameworkv 1.0 2015
C-E
PM
EMPLOYEEPERFORMANCEMANAGEMENT
This program is meant to improve the practical skills in working with KPIs and developing instruments
like scorecards and dashboards. Participants will acquire a sound framework to measure KPIs, starting
from the moment they are selected, until results are collected in performance reports.
CERTIFIED KPI PROFESSIONAL AND PRACTITIONER
Frameworkv 2.0 2015
KEYPERFORMANCE
INDICATORS
C-K
PI
The course focuses on delivering all the information needed to fully comprehend the value of the
Balanced Scorecard, as well as on developing the necessary skills for a successful implementation.
CERTIFIED BALANCED SCORECARD MANAGEMENT SYSTEM PROFESSIONAL
Frameworkv 1.0 2015
BALANCEDSCORECARD
MANAGEMENT
C-B
SC
The Certified Agile Strategy Execution Professional course reflects on the best methodologies to
leverage the benefits of deploying an integrated strategy and performance management framework
within organizational settings.
CERTIFIED AGILE STRATEGY EXECUTION PROFESSIONAL
The three-day course trains participants in how to set and work with OKRs and offers them the opportunity to get certified on the ability to deploy and use OKRs in accordance with The KPI Institute’s standards, developed through extensive research and practical knowledge in the field of Performance Management and Objective Setting.
CERTIFIED OKR PROFESSIONAL
Certified Courses 2019 Worldwide
www.kpiinstitute.org [email protected] +971 4 563 7316 Page 3
CERTIFIED BENCHMARKING PROFESSIONAL
Benchmarking methodological uniqueness is represented by the identification and analysis of the
processes that lead to a superior performance of a company, offering the opportunity to compare an
organization’s performance against industry competitors.
Frameworkv 1.0 2015
BENCHMARKING
C-B
Participants’ skills in managing supplier performance and developing a strategic approach to
procurement will be developed by enabling the identification of performance gaps and implementing
action agreements with suppliers.
CERTIFIED SUPPLIER PERFORMANCE PROFESSIONAL
Frameworkv 1.0 2015
SUPPLIERPERFORMANCE
C-S
P
Participants will not only understand the importance and implementation phases for the Customer
Service Excellence standards, but they will be given the necessary tools to implement it internally
and measure its impact externally.
CERTIFIED CUSTOMER SERVICE PERFORMANCE PROFESSIONAL
Frameworkv 1.0 2015
CUSTOMERSERVICE
PERFORMANCE
C-C
SP
This course provides an interactive practice-based learning environment, focusing on best practices
for developing and maintaining an innovation-oriented organizational culture within organizations.
CERTIFIED INNOVATION PERFORMANCE PROFESSIONAL
Frameworkv 1.0 2015
INNOVATIONPERFORMANCE
C-I
P
The two-day interactive program will help you understand personal performance, by explaining
the benefits and clarifying the process of measuring it. It focuses on identifying ways to boost your
performance outside working hours.
CERTIFIED PERSONAL PERFORMANCE PROFESSIONAL
Frameworkv 1.0 2015
PERSONALPERFORMANCE
C-P
P
This educational program presents a rigorous approach to diagnosing and auditing the maturity
of performance architectures for 5 capabilities: strategic planning, performance measurement,
performance management, performance culture and employee performance management.
CERTIFIED PERFORMANCE AUDIT PROFESSIONAL AND PRACTITIONER
Performance MaturityModel Framework
v 2.0 2017
C-P
APERFORMANCE AUDIT
Attendants will understand through practical learning how to effectively collect, analyze and interpret
data by enabling managers/ analysts to draw insights from both quantitative and qualitative data,
based on historical statistics and trend analysis.
CERTIFIED DATA ANALYSIS PROFESSIONAL
Frameworkv 1.0 2015
DATAANALYSIS
C-D
A
An exclusive framework that provides insights on effective visual communication, through a rigorous
approach to creating visual representations of vast information, techniques of standardization and
tailored data visualization tools.
CERTIFIED DATA VISUALIZATION PROFESSIONAL
Frameworkv 1.0 2015
DATAVISUALIZATION
C-D
V
Certified Courses 2019 Worldwide
www.kpiinstitute.org [email protected] +971 4 563 7316 Page 4
No matter what your learning needs are - and we know they’re always evolving - you can find the program that’s
right for you with The KPI Institute certification courses.
Scheduled Courses
Middle East & North Africa Region
Organized by The KPI Institute
Dubai, UAE 28-30 April 12-14 November
CERTIFIED PERFORMANCE MANAGEMENT PROFESSIONAL
Dubai, UAE 14-16 April 17-19 November
CERTIFIED STRATEGY AND BUSINESS PLANNING PROFESSIONAL
Dubai, UAE 24-26 March 3-5 October
CERTIFIED EMPLOYEE PERFORMANCE MANAGEMENT PROFESSIONAL
Dubai, UAE 17-21 February 21-25 April 14-18 July 22-26 September 20-24 October
CERTIFIED KPI PROFESSIONAL AND PRACTITIONER
8-12 December
Dubai, UAE 17-19 February 21-23 April 14-16 July 22-24 September 8-10 December
CERTIFIED KPI PROFESSIONAL
20-22 October
Dubai, UAE 20-21 February 24-25 April 17-18 July 23-24 October 11-12 December
CERTIFIED KPI PRACTITIONER
25-26 September
Dubai, UAE 24-26 March
CERTIFIED OKR PROFESSIONAL
Dubai, UAE 12-14 February 15-17 September
CERTIFIED AGILE STRATEGY EXECUTION PROFESSIONAL
Dubai, UAE 17-21 March
CERTIFIED STRATEGY DEVELOPMENT AND EXECUTION PROFESSIONAL
Dubai, UAE 21-23 April 20-22 October
CERTIFIED DATA ANALYSIS PROFESSIONAL
ContactAlexandru Muntean
M: +40 7 4706 0997
12-14 November
Certified Courses 2019 Worldwide
www.kpiinstitute.org [email protected] +971 4 563 7316 Page 5
The course content is amazing and it contains a powerful
information and I really thank you for the professional way of
delivering the materials of the course.”
Accountant, Savannah International Trading Co., Riyadh
“The facilitator supported perfectly his role and transferred
us the knowledge and experience for the relative content, in
a friendly and warm environment.”
Commerical Finance Director/PMO, Folli Follie Group, Greece
Dubai, UAE 17-19 March 27-29 October
CERTIFIED CUSTOMER SERVICE PERFORMANCE PROFESSIONAL
Dubai, UAE 24-26 March 24-26 October
CERTIFIED INNOVATION PERFORMANCE PROFESSIONAL
Abu Dhabi, UAE 15-16 March 22-23 November
PROFESSIONAL DIPLOMA IN HEALTHCARE PERFORMANCE
Dubai, UAE 22-24 April 24-26 October
CERTIFIED PERSONAL PERFORMANCE PROFESSIONAL
Dubai, UAE 17-19 March 3-5 November
CERTIFIED PERFORMANCE AUDIT PROFESSIONAL
Dubai, UAE 17-19 March 27-29 October
CERTIFIED SUPPLIER PERFORMANCE PROFESSIONAL
Dubai, UAE 30-2 May 17-19 November
CERTIFIED BENCHMARKING PROFESSIONAL
Dubai, UAE 24-26 March 3-5 November
CERTIFIED BALANCED SCORECARD MANAGEMENT SYSTEM PROFESSIONAL
Dubai, UAE 14-16 April 13-15 October
CERTIFIED DATA VISUALIZATION PROFESSIONAL
Certified Courses 2019 Worldwide
www.kpiinstitute.org [email protected] +971 4 563 7316 Page 6
Doha, Qatar 3-7 November
CERTIFIED KPI PROFESSIONAL AND PRACTITIONER
CERTIFIED KPI PROFESSIONAL
Toronto, Canada 24-26 June
London, UK 24-26 July
Kuala Lumpur, Malaysia 25 February-1 March 15-19 July 14-18 October
CERTIFIED KPI PROFESSIONAL AND PRACTITIONER
Hong Kong, China 24-26 June
Melbourne, Australia 4-6 February
Kuala Lumpur, Malaysia 25-27 February 15-17 July 14-16 October
Jakarta, Indonesia 17-19 April
CERTIFIED KPI PROFESSIONAL
Sydney, Australia 13-15 May
CERTIFIED STRATEGY AND BUSINESS PLANNING PROFESSIONAL
Kuala Lumpur, Malaysia 25-27 February
Kuala Lumpur, Malaysia 16-18 January
CERTIFIED OKR PROFESSIONAL
22-24 July 18-20 November
Kuala Lumpur, Malaysia 24-26 April
CERTIFIED AGILE STRATEGY EXECUTION PROFESSIONAL
25-27 March
Sasikala Annamalai
M: +60 11 3303 2135
Contact
ContactAlexandru Muntean
M: +40 7 4706 0997
Europe, Americas & GCC
SEA & Australia
25-27 November
London, UK 29-31 July
CERTIFIED OKR PROFESSIONAL
15-17 July
28-30 August
Certified Courses 2019 Worldwide
www.kpiinstitute.org [email protected] +971 4 563 7316 Page 7
9-11 October
Kuala Lumpur, Malaysia 18-20 March
CERTIFIED PERFORMANCE MANAGEMENT PROFESSIONAL
CERTIFIED EMPLOYEE PERFORMANCE MANAGEMENT PROFESSIONAL
Penang, Malaysia 20-22 February
Kuala Lumpur, Malaysia 18-20 September
Jakarta, Indonesia
Kuala Lumpur, Malaysia
Dhaka, Bangladesh
Singapore
1-3 April
27-29 March
30-2 September
CERTIFIED PERFORMANCE AUDIT PROFESSIONAL
Bangkok, Thailand
Jakarta, Malaysia
24-25 June
5-6 December
KPI MASTERCLASS
Bangkok, Thailand 26-28 June
CERTIFIED BENCHMARKING PROFESSIONAL
Kuala Lumpur, Malaysia 8-10 April 26-28 August
CERTIFIED DATA ANALYSIS PROFESSIONAL
Kuala Lumpur, Malaysia 24-26 April 2-4 December
CERTIFIED BALANCED SCORECARD MANAGEMENT SYSTEM PROFESSIONAL
Philippines 2-4 September
“Course was very good, the content too was excellent and
the trainer related it well to our business and activities, I
would definitely recommend this course to others looking
for a start or enhancement in the field of Performance
Management.”
Finance Manager, MEFIC, Riyadh
“Thank you very much for improving the desired objective and
providing information and techniques on how to implement,
control and take decision for setting targets by using methods
like Strategy, Objective, KPIs and Initiatives. I hope this training
will come over the expectations.”
Chief Accountant, GAM Rentals, Al Khobar
22-24 July
Certified Courses 2019 Worldwide
www.kpiinstitute.org [email protected] +971 4 563 7316 Page 8
Quatre Bornes, Mauritius 18-22 March
CERTIFIED KPI PROFESSIONAL AND PRACTITIONER
Quatre Bornes, Mauritius
Quatre Bornes, Mauritius
11-13 March
25-27 March 26-28 August
22-24 July
14-16 May 19-21 August 19-21 November
Soft Skills Consultants
Soft Skills Consultants
Soft Skills Consultants
Mikensy Consulting LTD
Leader D’Afrique
KnewRow Resources
Bliss Academy
Kaizen Academy
Real Hands-On
Real Hands-On
Real Hands-On
Real Hands-On
Real Hands-On
Academia de Gestao & Financas Publicas
Performance Growth Consultants
Mikensy Consulting LTD
Mikensy Consulting LTD
KPI Management Solutions
WARD
WARD
WARD
WARD
Ecademy
Apex
21-22 March 19-21 June 18-20 September
6-8 April 3-5 February 25-27 August 7-9 December
26-28 March 7-9 May 3-5 August
7-9 August
10-12 April
15-17 April
12-14 December
CERTIFIED STRATEGY AND BUSINESS PLANNING PROFESSIONAL
Cairo, Egypt 9-11 March
AfricaOrganized by partners
Gaborone, Botswana
Johannesburg, S. Africa
Cairo, Egypt
Casablanca, Morocco
Accra, Ghana
Lagos, Nigeria
Douala, Cameroon
Alger, Algeria
Maputo, Mozambique
CERTIFIED EMPLOYEE PERFORMANCE MANAGEMENT PROFESSIONAL
CERTIFIED EMPLOYEE PERFORMANCE MANAGEMENT PROFESSIONAL
Cairo, Egypt 19-21 January
Dhaka, Bangladesh 19-21 April
Gaborone, Botswana
Accra, Ghana
15-17 May
20-22 May
8-10 October
Gaborone, Botswana
Cairo, Egypt
Quatre Bornes, Mauritius
26-28 February
14-16 July
CERTIFIED PERFORMANCE MANAGEMENT PROFESSIONAL 24-26 June
19-21 August
Accra, Ghana
Cairo, Egypt
15-17 May
16-18 April 15-17 July
CERTIFIED BALANCED SCORECARD MANAGEMENT SYSTEM PROFESSIONAL
Cairo, Egypt 13-15 April 12-14 October 3-5 December
CERTIFIED PERFORMANCE AUDIT PROFESSIONAL
South-East Asia
Mumbai, India
Lahore, Pakistan
Colombo, Sri Lanka
Dhaka, Bangladesh
22-24 April
18-20 February
15-17 April
29-31 March
27-29 June
CERTIFIED KPI PROFESSIONAL
Karachi, Pakistan 16-18 October
KPI ESSENTIALS
ContactCosmin Chindris
M: +40 740 963 913
Soft Skills Consultants
Apex
Performance Growth Consultants
Performance Growth Consultants
Real Hands-On
Ebene, Mauritius
Quatro Bornes, Mauritius
CERTIFIED KPI PROFESSIONAL
10-13 September
Certified Courses 2019 Worldwide
www.kpiinstitute.org [email protected] +971 4 563 7316 Page 9
Americas
Europe, GCC & MENA
Santa Cruz, Bolivia
Tenerife, Spain
Warsaw, Poland
Sofia, Bugaria
Manama, Bahrain
Amman, Jordan
La Paz, Bolivia
Cochamamba, Bolivia
Panama City, Panama
Mexico City, Mexico
Monterrey, Mexico
Sao Paolo, Puerto Rico
Guadalajara, Mexico
25-29 March 18-22 February
(Online)
4-6 April
3-5 April
12-14 March
26-28 March
19-21 March 11-13 August
26-28 November
22-24 April 24-26 November
18-20 September
22-25 April
29-3 May
17-19 July
12-14 March 10-12 June 11-13 September
5-7 March 5-7 June
19-21 June
17-19 September
4-6 September
CERTIFIED KPI PROFESSIONAL
CERTIFIED KPI PROFESSIONAL
Riyadh, Saudi Arabia
Istanbul, Turkey
Muscat, Oman
Jeddah, Saudi Arabia 24-28 November
17-21 February 14-18 April 15-19 September 20-24 October
22-26 April
24-26 March
8-12 December
10-14 March
CERTIFIED KPI PROFESSIONAL AND PRACTITIONER
Manama, Bahrain
20-22 January
27-29 October
17-19 June 8-10 September
15-17 October
CERTIFIED BALANCED SCORECARD MANAGEMENT SYSTEM PROFESSIONAL
COGNOS
COGNOS
COGNOS
IDESAA
IDESAA
Global Consulting Group
IDESAA
Transiciones
MILE
Ivory Training and Consulting
Tanfidh
Tanfidh
MILE
Magenta IG
Learn Valley LTD
Vigilance Consulting
Trans Jordan
Trans Jordan
Trans Jordan
Trans Jordan
MILE
Vigilance Consulting
FIG Polska
Maxpert Events
BCC
Le & Associates
26-28 June
26-28 April
23-25 May
18-20 December
21-23 June 22-24 November
Beirut, Lebanon
Ho Chi Minh, Vietnam
CERTIFIED STRATEGY AND BUSINESS PLANNING PROFESSIONAL
Amman, Jordan
Manama, Bahrain
Amman, Jordan
Riyahd, Saudi Arabia
3-5 March
24-26 September
22-24 July 13-15 October
Muscat, Oman 28-29 April 4-5 December
CERTIFIED KPI PRACTITIONER
Muscat, Oman 24-25 February 4-5 September
KPI MASTERCLASS
Tanfidh
EUROPEAN DIVISION
HEADQUARTERSSE ASIA DIVISION
MIDDLE EAST DIVISION
SIBIU OFFICE
MELBOURNE OFFICEKUALA LUMPUR OFFICE
DUBAI OFFICE
Sibiu City Center
Somesului Street, No. 3, 550003
Sibiu, Romania
T: +40 3 6942 6935 M: +40 7 4706 0997
Life.lab Building
198 Harbour Esplanade, Suite 606
Melbourne Docklands, VIC 3008, AU
T: +61 3 9028 2223 M: +61 4 2456 8088
Wisma UOA II
Jalan Pinang 21, Unit 14-13, 50450
Kuala Lumpur, Malaysia
T: +60 3 2742 1357 M: +60 11 3303 2135
Regalia Business Centre
1st floor, Office 101, Suite 11, Baysquare Building 3,
213297, Business Bay, Dubai, UAE
T: +971 4 563 7316 M: +971 55 787 6427
[email protected] • www.kpiinstitute.org
