CGH1000_Manual_EN_5_10

CGH1000 KraftCom HotelNET

Control Gateway

Manual

www.kraftcom.de

2

HotelNET Control Gateway CGH1000 Manual

All rights reserved. This document, as well as the software described in it, may not be copied, not

even parts of it, without the permission of KraftCom GmbH. KraftCom GmbH assumes no

responsibility or liability for any errors or inaccuracies that may appear in this document.

Manufacturer and supplier:

KraftCom GmbH

Kommunikationstechnik

Dorfstrae 17

Unterostendorf

D-86869 Oberostendorf

www.kraftcom.de

Microsoft, MS-DOS, MS, Windows, Windows NT are either registered trademarks or trademarks of

Microsoft Corporation in the U.S.A. and/or other countries.

All products or company names mentioned may be trademarks of their respective owners.

Version 1_05_10

Copyright 2004 - 2006 KraftCom GmbH

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Content:

1

Indroduction........................................................................................5

1.1

Gateway Features ................................................................................ 5

1.2

Hints For This Manual ........................................................................... 5

2 Preparation..........................................................................................6

2.1 Package Content.................................................................................. 6

2.2 AdminPC: Requirements ....................................................................... 6

2.3 Connectors (Rear Panel) ....................................................................... 6

2.4 Default IP Address/ Ports For Administrator Interface............................... 6

2.5 User/Guest Network............................................................................. 6

3 Getting Started....................................................................................7

3.1 First Steps .......................................................................................... 7

3.2 Configuration: Overview ....................................................................... 8

3.2.1 Ethernet Networks....................................................................... 8

3.2.2 HomePlug Network ...................................................................... 8

4

Administrator Interface.....................................................................10

4.1

Status .............................................................................................. 10

4.1.1

Status: General......................................................................... 10

4.1.2

Status: WAN (LAN1) .................................................................. 10

4.1.3

Status: ADM (LAN2) .................................................................. 10

4.1.4

Status: LAN (LAN3) ................................................................... 11

4.1.5 Status: Usernet......................................................................... 12

4.2 System Time..................................................................................... 12

4.3 Network............................................................................................ 13

4.3.1 Network: General ...................................................................... 13

4.3.2 Network: WAN (LAN1) ............................................................... 14

4.3.3 Network: ADM (LAN2)................................................................ 15

4.3.4 Network: LAN (LAN3)................................................................. 15

4.3.5 Network: Usernet ...................................................................... 16

4.3.6 Network: FixIP .......................................................................... 19

4.3.7 Network: DynDNS ..................................................................... 19

4.4

SSH/SSL........................................................................................... 20

4.5

Security............................................................................................ 20

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4.6 User................................................................................................. 20

4.7 Update ............................................................................................. 20

4.7.1 Update: Firmware Update........................................................... 20

4.7.2 Update: Factory settings ............................................................ 20

4.7.3

Update: Backup......................................................................... 20

4.7.4

Update: Restore ........................................................................ 21

4.8

Licensing .......................................................................................... 21

4.9

Reboot ............................................................................................. 21

4.10

Language....................................................................................... 21

4.11

Tariffs............................................................................................ 22

4.12 Accounts........................................................................................ 24

4.12.1 Accounts: Create Account ........................................................ 24

4.12.2 Accounts: List Accounts ........................................................... 26

4.13 Customisation................................................................................. 27

4.13.1 Customisation: Login............................................................... 27

4.13.2 Customisation: Ticket-Printer ................................................... 29

4.13.3 Customisation: PC-Printer........................................................ 29

4.13.4 Customisation: Logo ............................................................... 30

5 Appendix ...........................................................................................31

5.1 Technical Specification........................................................................ 31

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1 Indroduction

1.1 Gateway Features

KraftCom HotelNet Control Gateway CGH-1000 is an all-purpose gateway for public Internet

access. The CGH1000 allows you to provide, manage and account public Internet use in entire

buildings like hotels, hospitals, etc.

Internet connections can be managed (remotely) and billed per time.

Use Vouchers or a PMS port of the hotel-front-office software for AAA (Authentification,

Authorization, Accounting). The optional ticket printer KraftCom zGW-BON provides vouchers easy

and comfortable.

Use any media like electrical, coax, phone wires, Ethernet cabling and Wireless LAN to distribute

Internet within the building. The CGH1000 provides special features to configure and monitor

KraftCom PowerLine and CoaxLine hardware. Set up and administration of a network using existing power, coax and/ or phone wires has never been easier.

Some of the product features:

User Login page can be customized

Plug & Play for UserPCs

Login with voucher and password

Login fast and convenient without voucher (RoomLogin), if gateway is connected to hotel-

front-office software and the network is qualified for RoomLogin

With RoomLogin: automatic accounting via room bill

User Protection: Other UserPCs are not visible, access is not possible

Remote administration

Provides hardware and network management of the connected KraftCom PowerLine and

CoaxLine adapters

1.2 Hints For This Manual

A data network using existing electrical or coax wires will hereinafter be referred to as a

HomePlug net.

PowerLine and CoaxLine modems used to build up a HomePlug net therefore will be termed as HomePlug adapters.

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2 Preparation

2.1 Package Content

This package includes:

1 KraftCom HotelNET Control Gateway CGH1000

1 power supply

1 manual (CD-Rom)

2.2 AdminPC: Requirements

PC with Ethernet card (10/100 Mbps) and Web Browser (Mozilla/Netscape/Firefox or

Internet Explorer).

Crossover Patch cable or network connection via switch/ hub

2.3 Connectors (Rear Panel)

2.4 Default IP Address/ Ports For Administrator Interface

WAN (LAN1): 192.168.1.20 (Administrator Interface: http://192.168.1.20:80)

ADM (LAN2): 192.168.2.1 (Administrator Interface: http://192.168.2.1:8080)

User (LAN3): 10.0.0.1 (Administrator Interface: not available)

2.5 User/Guest Network

Use HomePlug hardware like KraftCom PowerLine, CoaxLine or PhoneLine as well as Ethernet

cabling or Wireless LAN to set up a local network for users (i.e. hotel guests). Even combinations

of different media are possible. Attach the local User/Guest network to the LAN3 port of the CGH1000 (default settings LAN3: DHCP server is running, IP Address 10.0.0.1).

KraftCom PowerLine/CoaxLine adapter use the same net password (NEK) as the CGH1000 by

default (Default NEK: HomePlug). It is recommended to change the password later on.

To set up a network connect a single HomePlug adapter to the LAN3 port by using an Ethernet

cable. This HomePlug adapter serves as a feeder for your HomePlug net. Allocate the rest of the

HomePlug adapters within the building. (See also chapter 3.2.2 page 8)

Power supply

LAN2: AdministratorPC / Office PCs

LAN3: User net

COM1/ RS232: Ticket printer zGW-BON

LAN1: WAN

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3 Getting Started

3.1 First Steps

Plug in the power supply and attach it to the CGH1000. Attach the AdminPC to the LAN2 port of

the gateway, either directly per Crossover CAT5 cable or via switch/hub. Default settings of the

LAN2 port: IP address 192.168.2.1, DHCP server is running. Make sure your AdminPC is using an

appropriate static IP address and default gateway or is obtaining an IP address automatically

(recommended). Settings under windows XP: Start/ settings/ control panel/ network connections/ local area

network/ properties/ Internet protocol (TCP/IP)/ properties: Obtain an IP address automatically

and obtain DNS server automatically.

Turn on your CGH1000 by pressing the power button (front panel). Starting the gateway takes

about 45 seconds.

The CGH1000 provides a web interface (called Administrator Interface) for configuration and

administration. Use any desired web browser with activated Javascript. Start your web browser

and enter the following IP address and port number:

http://192.168.2.1:8080

The CGH1000 Administrator Interface appears. Login with default username: admin and default password: admin. Click on Login at the left side.

Successfully logged in, the Status: General page shows up. A navigation bar is located on the left

side.

In case the Administrator interface is running in German, you can switch languages under

Sprache(=Language) in the navigation bar.

Navigation Bar

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Adjust the system time.

It is recommended to change or set username and password for Administrator, Supervisor and

Account Manager.

Important note: Do not use the navigation buttons of your browser, otherwise you will be logged

out and will have to login again.

3.2 Configuration: Overview

3.2.1 Ethernet Networks

Network settings:.

Choose Network from the navigation bar and do the required settings under

General, WAN, ADM and LAN.

In case you receive a dynamic IP Address from your Internet Service Provider

but want to access the Administrator Interface remote, you probably wish to

configure dyndns (under: Network: DynDNS).

You may also wish to change security settings (Choose Security from the

navigation bar).

After you have finished, activate your settings by clicking the Restart Network button. Please

note: If you changed LAN2 settings, you have to adjust your AdminPC settings.

3.2.2 HomePlug Network

Now you can set up your HomePlug net (PowerLine/CoaxLine).

Small network up to 15 users (=guests):

To set up a network, connect a single HomePlug adapter to the LAN3 port by using an Ethernet

cable. This HomePlug adapter serves as a feeder for your HomePlug net. Allocate the rest of the

HomePlug adapters within the building. Using just one Feeder with a maximum of 15 clients, the

default password NEK can be left unaffected. Using the same NEK the HomePlug adapters will

automatically set up a network as soon as they are attached to the power or coax wires of the

building.

Please consider the characteristics of PowerLine / CoaxLine Hardware, especially the range. For

information refer to the documentation of these products. After all the client adapters have been

identified by the gateway, a new password NEK can be assign to the whole group of adapters. (see

chapter 4.3.5 page 16)

Network with several feeders:

Each group of HomePlug adapters (1 feeder, max. 15 clients) needs its own password NEK. Install

one group according to the description above and change NEKs before installing the next group.

Use a switch to attach more than one feeder to LAN3 of the CGH1000.

Under Status/ Usernet you can check the status of each HomePlug adapter.

Click on Details to monitor the client adapters.

Following the network installation, you should define users tariffs and the expiration of accounts as

well as customize the Login page.

AAA can be done via PMS port of the front-office-software (Protel, Gubse, Hotline Software). Or

vouchers can be handed over to the users. The optional ticket printer KraftCom zGW-BON provides

vouchers easy and comfortable.

Page 11

Page 20

Page 11ff

Page 10

Page 19

Page 19

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Important note: To connect the CGH1000 to the front-office-software a KraftCom licence as well

as a licence of the software manufacturer is needed. In addition the user network has to be

qualified for the RoomLogin feature.

Appropriate networks for RoomLogin are:

immovable installed PowerLine/ CoaxLine adapters

Catx cabling with VLAN switch

PhoneLine with VLAN switch

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4 Administrator Interface

Important note: Do not use the navigation buttons of your browser, otherwise you will be logged

out and will have to login again.

4.1 Status

4.1.1 Status: General

On this page general information like hostname, memory status and system uptime is shown.

Version: firmware that is currently running

Update version: firmware that is currently in the update area of the gateway, will take action

after the next reboot of the gateway (see chapter 4.7.1page 20)

Licence-Points total: total amount of licence-points, convenient upgrade per licence-key (see

page 21)

Licence-Points used: number of used licence-points (used by the installed hardware of the user

network

The size of the user network (in details: the number of HomePlug adapters, VLAN ports and WLAN

access points installed) is limited by the number of licence-points.

Default and minimum amount of licence-points: 20

Maximum amount of licence-points: 1000 (with a maximum amount of 250 users being online at

the same time)

4.1.2 Status: WAN (LAN1)

Shown are the current settings of the LAN1 port (Internet access of the CGH1000) as well as the

sent/ received data volumes of this port.

To configure LAN1 choose: Network/ WAN (LAN1) page 14

4.1.3 Status: ADM (LAN2)

Shown are the current settings of the LAN2 port (AdminPC/ OfficePCs/ Hotel Intranet) as well as

the sent/ received data volumes of this port.

A list of assigned IP addresses is shown only if the DHCP server of this port is activated.

To configure LAN2 choose: Network/ ADM (LAN2) page 15

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4.1.4 Status: LAN (LAN3)

Shown are the current settings of the LAN3 port (user/guest network) as well as the sent/ received

data volumes of this port.

To configure LAN3 choose: Network/ LAN (LAN3) page 15

Details: detailed statistic of received data per time

Usage (month.year): number of used user accounts with the total amount of online fees (only

the current month)

The list of assigned DHCP Leases has the following order:

1. Column: MAC address of the UserPC (either LAN or WLAN card)

2. Column: IP address assigned from the gateway

(3. Column: static IP Address of the UserPC; Column may be empty, in case no static IP address exists

4. Column: time and date of expiration (only the DHCP lease). Every DHCP lease remains

displayed for a certain amount of time, also the UserPC is no longer connected to the network.

5. Column: interface: eth2 or empty

6. Column: User-Status:

Empty: UserPC is not connected to the network

Arping ok, ping ok: UserPC is connected to the network. Some computers do

not response pings at all (firewall settings, etc) also they are successfully

attached with the network.

online or active Account: The user has logged in, the account is running.

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4.1.5 Status: Usernet

This page monitors HomePlug adapters (PowerLine and CoaxLine).

Shown is a list of all HomePlug feeders:

Online/Offline: Click on Online to get a ping statistic per time of the chosen feeder.

Details: Choose Details to list the client adapters correlated to the feeder.

Quality: number of responded pings related to the last 100 pings sent to the client

Online/Offline: ping static per time of the chosen client

NN:NN:NN:NN:NN:NN: pool for HomePlug adapters that havent sent a ping response for

a longer period of time

Hardware, that has been registered with a static IP address like WLAN access points (see

chapter 4.3.6 page 19), is displayed individually.

4.2 System Time

Set date and time of the HotelNet Control Gateway. Accurate settings are essential especially

for lease and login timer. Apply settings.

time

pings sent by the gateway

pings responded by the adapter

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4.3 Network

Changes within the network settings normally need a network restart to be enabled. If you want to

restart the user network click on Restart Network.

It is recommend, to finish all network settings then restart the network.

Information about your local Internet connection, modem/ router and/ or your local Intranet will

be needed below. For questions please contact your local Internet Service Provider or network

administrator.

4.3.1 Network: General

Hostname: should be ONE word without special characters, e.g. the name of the hotel

Default Gateway: IP address of the Internet gateway for the CGH1000, e.g. the Internet

router of the hotel

Nameserver: IP address of the DNS servers for the CGH1000, e.g. the Internet router of

the hotel or public DNS server

The Default Gateway and Nameserver arrays should not be blank even if WAN (LAN1) Mode is set

to LAN-DHCP or PPPoE. In this case just leave the default settings, considering: The default

gateways IP has to be in the same IP range than the WAN (LAN1) ports.

If PMS connection (front-office-software) is designated, the necessary settings have to be done.

Contact KraftCom for further information.

Note: To connect the CGH1000 to the front-office-software a KraftCom licence as well as a licence

of the software manufacturer is needed. In addition the user network has to be qualified for the

RoomLogin feature.

Appropriate networks for RoomLogin are:

HomePlug net with immovable installed PowerLine/ CoaxLine adapters

Catx cabling with VLAN switch

PhoneLine with VLAN switch

Proxy server settings may be necessary, depending on your local Internet Service Provider or your local Intranet.

Apply settings.

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4.3.2 Network: WAN (LAN1)

All required information has to be given by your local Internet Service Provider or network

administrator.

Modes for WAN (LAN1) port:

LAN CGH1000 is getting Internet access via Local Area Network (e.g. Intranet of the hotel).

CGH1000 needs an appropriate, static IP address and default gateway. CGH1000 is acting

as a router with NAT at WAN port.

LAN/DHCP

CGH1000 is also getting Internet access via Local Area Network (e.g. Intranet of the hotel).

CGH1000 obtains an IP address and default gateway automatically. CGH1000 is acting as a

router with NAT at WAN port.

PPPoE

CGH1000 is connected to an Internet modem that uses the PPPoE protocol. Set Username

and password (given by your Internet Service Provider). Set a corresponding IP address.

CGH1000 is acting as a router with NAT at WAN port.

PPTP

CGH1000 is connected to an Internet using the PPTP protocol. Set Username and password as well as the IP address of the PPTP server. Set a corresponding IP address. CGH1000 is

acting as a router with NAT at WAN port.

LAN/Bridge

For special applications only. Do not use this option.

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4.3.3 Network: ADM (LAN2)

Change this settings only if necessary. Inaccurate settings will prohibit access to the

CGH1000. In this case try to connect to WAN (LAN1) of the CGH1000 to enter the

Administrator Interface.

The ADM port (LAN2/eth1) is used to connect an AdminPC (connection via crossover cable or

switch) or to connect a hotel Intranet (e.g. OfficePCs).

Internet access via ADM (LAN2) port is not restricted at all.

For safety reasons no routing between LAN2 and LAN3 (user/guest network) is possible. AdminPC/Intranet and guest network are separated.

Change IP address and netmask, only if you want to change default settings.

You can run a DHCP server at the ADM (LAN2) port to assign IP address(es) automatically to the

AdminPC or hotel Intranet. Set the start and the number of IP addresses to by assigned.

4.3.4 Network: LAN (LAN3)

The LAN (LAN3/eth2) port is connected to the user/ guest network.

For safety reasons the Administrator Interface is not accessible over LAN3.

Change IP address and netmask, only if you want to change default settings.

DHCP has to be started.

Client start address:

The first address to be assigned by the LAN3 DHCP server.

For instance (default settings):

Client start address: 10.0.1.2

first UserPC will obtain: 10.0.1.2 default gateway: 10.0.1.1

second UserPC: 10.0.2.2 default gateway: 10.0.2.1

third UserPC: 10.0.3.2 default gateway: 10.0.3.1 ...

the subnetmask always remains: 255.255.255.252

Note: The subnetmask 255.255.255.252 is determined. For this reason the Client start

address always has to end with the number 2.

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Number of subnets:

The number of leases/subnets is equal to the number of concurrent users.

Activate login:

activated: The user automatically gets a Login page. Essential for AAA (Authentification,

Authorization and especially Accounting).. not activated: No Login page is shown. The user gets immediate Internet access. (e.g.

useful for free of charge service)

IP PNP (IP Plug & Play):

should always be activated: The UserPC will be integrated in the network, even if the

computer uses a static, inappropriate IP address.

exceptions:

-In case two UserPCs use the same static IP address, one IP address has to be changed

(e.g. switch to obtain IP address automatically)

-In case the static IP address of the UserPC is identical with the IP of the assigned default

gateway or DNS server, the IP address of the UserPC also has to be changed.

Length of Username and Password:

Sets number of characters for every account (only accounts that are not generated per

RoomLogin) . Arrays must not left blank.

4.3.5 Network: Usernet

Manage your HomePlug net by using this page. Settings will be activated immediately without

restarting the network, except the VLAN separation.

feeder

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Select a Status Poll Method:

Discovery:

The CGH1000 is searching for all available HomePlug adapters after the next reboot. Not

available adapters (=offline) will no longer be shown.

Known Adapter: The CGH1000 will ascertain the status of all known adapters (whether available or not).

New added adapters will not be discovered. Therefore not available adapters will not be

discarded after the next reboot (but marked as offline).

Status Poll Interface: determines the interface(s) for the Status Poll Method

(=determines the interface(s) to search for HomePlug adapters)

Number of broadcast requests: A higher number of requests enhances the quality of screening

(especially under bad conditions). On the other hand requests of course lower the performance of

the network.

Status Poll Interval: time between two status polls (consider: using more than one Status Poll

Interface will multiply the time the same adapter is screened).

VLAN: to separate individual HomePlug net (e.g. to raise performance)

A VLAN capable switch is mandatory for this feature.

Administration of the HomePlug adapters:

All reachable feeders are displayed. The information whether an adapter is used as feeder or client

is not stored by the gateway. This information is provided by the Status Poll monitoring and

therefore remains up to date.

Unreachable Adapters:

All HomePlug adapters that are listed in the gateways database but could not been associated with

a feeder since the last reboot.

Apply:

Apply settings.

Delete:

Delete one or more adapter(s) from the list (database): Select adapter(s) and click on Delete.

Head Password: changes the net password NEK of the feeder (just the feeder)

Note: The net password NEK of every KraftCom HomePlug adapter can also be changed by

using the software tool provided with the adapter. For further Information, please refer to

the documentation of the HomePlug adapter.

Select (tick) the chosen feeder. Enter the Device Password DEK of the chosen feeder. The

individual DEK is printed on the back of each adapter.

Click on Head password.

Set Password page appears:

Set a new NEK or choose one of

Used NEKs and click on

Set Password.

Note: The NEK of the feeder and its

associated clients has to be

the same. Otherwise the clients are

no longer associated to the feeder.

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Net Password: changes the net password NEK of the feeder and its associated clients

Change the NEK of a whole group (1 feeder + max 15 clients) of HomePlug adapters:

Click on Details to display the associated clients of the chosen feeder. Make sure every individual

Device Password DEK is set. The individual DEK is printed on the back of each adapter. Without the

DEK registered the Net Password NEK of the adapter cannot be changed. Having finished, choose Back to get back to Settings page.

Select (tick) the chosen feeder, enter the DEK and click on Net Password.

Reset Counters:

Resets ping statistic data.

Transfer Counter:

Copies ping statistic data to a local PC.

Add:

Choose Add to add a new adapter manually to the gateways database. Set MAC address, name

(not mandatory but useful) and DEK. Do not add an adapter that is already existing in the

database. You can add an adapter manually before connecting it to the HomePlug net.

Having added one or more adapter(s), click on Back to get back to the settings page.

Discovery: The button Discovery is only shown in Status Poll Mode Discovery. Click on Discovery to add

new adapter(s) automatically to the gateways database. The new adapter(s) must have been

detected per Status Poll first. Therefore they have to be successfully connected to the HomePlug

net.

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4.3.6 Network: FixIP

Devices can be integrated with a static IP address, e.g. WLAN APs, switches or surf terminals.

Activate ping tests:

Activate the ping test to get a status display of each device. Default values for the pings should not

be changed.

Add:

Click on Add to add a new device with a static IP address to the network. Set IP, MAC address

and Device name (optional).

Interface: set eth2 for LAN3 port

Login: If activated, the device will automatically get access to the Internet (e.g. VoIP

telephone). WLAN APs and switches normally do not need direct Internet access. Deactivate

this feature for a surf terminal that you want to account. Otherwise no Login page will

appear because the Internet connection has already been established.

Delete:

Select (tick) a device and click on Delete.

Note: Restart the network (or reboot the gateway) to activate this change.

Reset Counters:

Resets ping statistic data.

4.3.7 Network: DynDNS

You can manage the gateway and the HomePlug net remote via Internet and WAN LAN1 port.

Activate HTTP on LAN1, see chapter 4.5 page 20.

You may have to change local router or firewall settings to access the administrator interface (e.g. port forwarding).

In case you want to access the Administrator Interface per DynDNS address, set your DynDNS

data (given by your DynDNS provider).

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4.4 SSH/SSL

You can set a public key (SSH) or certificate (SSL). Choose SSH Access or HTTPS Access and

search for the file with the key/certificate and click on Transmit Key/Transmit Certificate.

4.5 Security

You can manage the gateway and the HomePlug net remote via Internet and WAN LAN1 port.

Activate HTTP on LAN1, if you need access to the Administrator Interface on WAN (LAN1) port.

HTTP-Port: the web port of the Administrator Interfaces on LAN1. Leaving this array blank will

activate the default ports: 80 for HTTP or 443 for HTTPS

Choose Activate SSL if you want to use HTTPS. You will also have to install a certificate under

SSH/SSL (chapter 4.4 SSH/SSL).

Restart the network to activate the settings.

4.6 User

Access to the Administrator Interface can be limited. The range of functions is divided into three

categories:

Administrator:

Has got full access to all of the functions/features like it is descript in chapter 4 of this

manual.

Supervisor:

Someone who logs in as a Supervisor gets the following navigation bar: Status (page

10ff), Tariffs (page 22ff), Accounts (page 24) and Customisation (page 20).

Account Manager

Someone who logs in as a Account Manager only gets access to Accounts (page 24).

Use numerals and/or characters (no special characters) to set username and password (just one

word, no blanks).

4.7 Update

4.7.1 Update: Firmware Update

Choose Update to install a new firmware version on your HotelNet Control Gateway.

Search for the image file and choose Transfer Firmware.

A remote transfer via Internet can last several minutes, depending on the bandwidth of the

connection.

After the transfer has finished, check the Status: General page. The new firmware number must

be shown under Update Version, otherwise the transfer has to be retried. Reboot the gateway to

activate the new firmware. The first reboot takes about twice as long as normal.

4.7.2 Update: Factory settings

To reset the HotelNet Control Gateway to default settings: Click on Load Factory Settings.

Reboot the gateway.

4.7.3 Update: Backup

Use this page to backup your current settings. This will store a backup file on your local Computer.

21


4.7.4 Update: Restore

To restore a backup (see chapter 4.7.3): Search for the backup file and choose Transfer

Configuration Data. Reboot the gateway.

4.8 Licensing

Important note: Please contact KraftCom GmbH before you change any of these settings.

Otherwise the gateway may not work proper or even not at all.

The size of the Usernet in details the number of HomePlug adapters, VLAN ports and WLAN APs is

limited by the number of licence points.

Minimum number of licence points: 20

Maximum number of licence points: 1000 (maximum 250 user to be online at the same time)

The number of licence points can be increased by purchasing a licence key.

Licence-Key Room-Login and PMS Billing are used to connect to a front-office-software and for the

RoomLogin feature. Contact KraftCom for further information.

4.9 Reboot

To reboot the HotelNet Control Gateway

4.10 Language

Choose your preferred language (for the Administrator Interface).

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4.11 Tariffs

Define up to five different tariffs for the users/ guests..

Change the currency if necessary.

Set tariffs:

Active:

Only activated tariffs can be used to create an account.

Tariff name:

Any desired text to specify the tariff

Type:

There are two different types available:

- Time to Finish: Time is running after the first login independently from the usage of the

account. Online time does not stop with the logout of the UserPC.

- Accumulation: Online time is only running while the UserPC is logged in. Online time

stops with the logout of the UserPC.

(- Unlimited This type is needed by a special application only. Do not choose this

option or your gateway will not work proper.)

Unit and Value: Set the duration of the Internet connection, e.g. Minutes and 30 for half an hour.

Costs:

Define the online fee, e.g. 3.00 for 3 Euro. The currency is set under Billing currency.

Automatic Logout after (minutes): (only type Accumulation)

Delay after which the user is automatically logged out and online time is stopped. Triggers

are: -Inactivity

-Closing the web browser or

-PC shut down

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Expiration of accounts (days):

Period of time after which an unused account expires. Normally only accounts are

concerned that are printed as vouchers/tickets. Unused tickets will therefore expire after

the selected period of time.

Bill to room (HomePlug network):

Only possible with Front-Office-Software connection and RoomLogin Feature.

Provides a special Login page where the preferred tariff can be selected. User can login

without a ticket. The fee is booked on the room bill.

Free minutes per guest/day (HomePlug Network):

You can set free-of-charge minutes per single user/ day. Needs an appropriate network:

- HomePlug net with immovable installed PowerLine/ CoaxLine adapters

- Catx cabling with VLAN switch

- PhoneLine with VLAN switch

Click on Apply.

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4.12 Accounts

4.12.1 Accounts: Create Account

Important note:

In addition accounts can also be created and printed using a ticket printer KraftCom zGW-BON.

Just use the SEL button of the printer. Pressing these button once will create and print an

account of tariff number one. Pressing it twice will create and print an account of tariff number

two. Analogically pressing three, four or five times.

In case the RoomLogin feature with front-office-software connection is installed, the user itself will

create an account while login in.

In both cases it is not necessary to create and print accounts via Administrator Interface.

You can create accounts using this web page. These accounts can be printed using a printer either

attached to the AdminPC or to the network e.g Intranet.

Choose Create Account next to the desired tariff. All information according to the created

account will be shown in a pop-up-window. Make sure pop-up-windows are not disabled in your

browser or pop-up-blocker.

serial number

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Each account gets its own serial number. Numbers are ongoing

Print:

The account can be printed using a printer either attached to the AdminPC or to the network e.g Intranet.

Login until:

Date of expiration, as defined under Tariffs (page 22f)

Choose Close to end the pop-up-window.

Information about accounts:

Login Roaming

The use of an account is not restricted to a certain Computer. With the same account users can

login with different PCs. A guests for example can use his own Computer as well as the surf

terminal of the hotel with the same account.

RoomLogin and WirelessLAN

To login via the RoomLogin feature a wired connection is mandatory. After the first successful

login, WLAN, if installed, can also be used with the (RoomLogin-)account. In addition accounts

created by the Administrator Interface or the ticket printer are always working (whether per

wireless or wired connection).

Maximum number of active accounts at the same time:

The maximum number of active accounts at the same time is 20% of the total amount of licence

points (see Status: General page 10).

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4.12.2 Accounts: List Accounts

Choose List Accounts to get a compete list of all created accounts, whether they have been

created by ticket printer, Administrator Interface or RoomLogin feature.

Click on the name of a column to sort the list analogical. Click a second time for reverse order.

The following columns are shown:

-- SS//NN oonnggooiinngg sseerriiaall nnuummbbeerr

- Status

new: account has not been used so far

active: account is in use at the moment

idle: account has been used, is not in use at the moment and is not expired

(only Accumulation mode).

expired: account is expired.

- Username Username

- Usage total amount of time and remaining time

- Created on day and time the account was created

- Logged in day and time the account was used the first time.

- Login until date of expiration, in case the account has not been used yet

You can delete an account by selecting (tick) it and clicking the Delete button. All information

according to a selected account can be shown in a pop-up-window be clicking the View button.

You can create a backup file of the complete data of all accounts be choosing the Backup Login

Accounts button.

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4.13 Customisation

Use Customisation to customise the user Login page and the printed vouchers.

4.13.1 Customisation: Login

The Login page will appear as soon as a web browser is opened on the UserPC. It is presumed that

Login is activated (chapter 4.3.4 page 15) und the web browser sents a request for a valid URL.

Choose Customisation: Login to change the text of the Login page. See images on the next

page.

Show Logo:

A logo/photo (.gif or .jpg) can be integrated. The size of this image should be round about 300 x

140 pixel. The transfer of the image file is described in chapter 4.13.4 .

Window-Title:

This text will be displayed as title of the browser window.

Heading:

The Headline, located underneath the logo.

Bar-Colour:

Background colour of the Headline. The colour is specified with a hexadecimal figure (6 numbers).

Subtitle

Use this text for information about the Internet login, the hotel, special offers, etc.

To format the text use HTML commands, like for line break. See images on the next page

Redirect to:

You can redirect successfully logged in users to a certain web page, e.g. http://www.kraftcom.de .

Leave this array blank, if a redirection is not wanted.

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Example for Customisation: Login in the Administrator Interface:

This will create the following User Login page:

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4.13.2 Customisation: Ticket-Printer

Only tickets that are printed by using a KraftCom zGW-BON Ticket-Printer.

Number of printouts:

Up to 3 printouts of the same account can be made automatically. Example: The first printout is given to the guest to log in.

The second printout is stapled to the room bill.

4.13.3 Customisation: PC-Printer

Only tickets that are printed using a printer either attached to the AdminPC or to the network e.g

Intranet.

Annotation2: Use this text for information about the Internet login, the hotel, special offers, etc.

To format the text use HTML commands, like for line break.

See the following example for a text with two columns.

Example Annotation2:

(HTML commands are coloured in this example)

Internetzugang im Zimmer ber PowerLine Adapter

Netzwerkkabel an Ihrem PC anstecken

PC startenDeaktivieren Sie Ihre WLAN Karte, falls aktiv

Browser ffnenBenutzername und Passwort eingeben

"Login" anklicken

WLAN in Lobby, Frhstcks- und Meetingraum

PC startenWLAN Netz "HotelNET" auswhlen

Browser ffnenLogin wie bei PowerLine Adapter beschriebenGebhrenfreie

Hotline:0800 - xxxxxx

Internet access via PowerLine adapter in your room

connect the ethernet cable to your PC

start your PC

deactivate your Wireless LAN card, if necessary

open browser

enter username and passwordclick "login"

WLAN in Lobby, Breakfast and Meeting roomstart your PCchoose WLAN

"HotelNET"open browserLogin: see PowerLine instructions above

Toll-free Hotline:0800 - xxxxxx

The printed ticket will be the following: (without a frame)

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4.13.4 Customisation: Logo

As mentioned above a .gif or .jpg file can be integrated in the User Login page (e.g. a photograph

of the hotel). Default logo is the KraftCom company logo.

Change logo:

Search for the desired file. The size of the image should be round about 300 x 140 pixel. Modify the file if necessary by using a graphic software on your local PC. Click on Transmit Logo.

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5 Appendix

5.1 Technical Specification

KraftCom HotelNet Control Gateway CGH1000

dimensions 49x234x177 mm

weight 0,4 kg (without package)

metal casing desktop, optional 19 rack available

physical interfaces :

Ethernet 10/100BaseT/TX: LAN 1 WAN LAN 2 administrator network

LAN 3 guest/user network

RS 232 serial COM1 ticket printer

RS 232 serial COM2 not in use

VGA monitor (maintenance staff only)

2x PS2 mouse, keyboard (maintenance staff only)

Centronics not in use

3x USB V1.1 not in use

misc.:

3x LED Power, WAN, LAN (status)

input voltage external power supply 12V/0,3A

power consumption < 10 W

environmental parameters

temperature -5C up to +45C (in operation)

humidity 5% up to 90% (non condensing)

Standards:

IEEE 802.3, IEEE 802.3u, IEEE802.11b

- certified CE, FCC part15 Class B, VCCI Class B, UL

protocoll:

- PPPoE, PPTP, static or dynamic IP, VPN Support

- TCP/IP, DHCP

- Network address translation (NAT)

- DYNDNS

- Remote administration

- IP PnP

- HTTP Proxy Support

- V-LAN Separation

- IP Multicast Support

Security:

- SSH/SSL

- Client2Client protection

- Remote administration VPN (IPSec, PPTP)

- administrator password

Documents

CGH1000_Manual_EN_5_10