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Changing Business Practices for eGrants Presented at the Scanning Steering Committee Meeting of Tuesday, November 27, 2001

Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

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Page 1: Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

Changing Business Practicesfor eGrants

Presented at the Scanning Steering CommitteeMeeting of Tuesday, November 27, 2001

Page 2: Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

PWhen the only tool you have is a hammer,there seem to be a lot of nails around– Traditional proverb

PThe times they are a changin’– Robert Zimmerman– (aka Bob Dylan)

Changing Business Practices foreGrantsThe Quotes

Page 3: Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

PRule #1 - We are currently, and willcontinue to be, in a state of transition forthe forseeable future.

PRule #2 - Transitions are hell.

Changing Business Practices foreGrants

The Rules

Page 4: Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

Changing Business Practices foreGrants

The Current Process for Applications

Paper applicationsreceived by CSR

Paper applicationscopied and distributed tostudy sections and ICs

Paper applicationssent to reviewers

Paper applicationsreturned to NIH

Paper applicationsfiled in each IC

Page 5: Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

Changing Business Practices foreGrants

One Result of the Current Process: The Paper IntensiveOffice

Page 6: Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

Changing Business Practices foreGrants

Another Result of the Current Process

Page 7: Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

PMany questions and issues, butperhaps not so many answers.

Changing Business Practices foreGrants

Page 8: Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

PWhat are we doing to prepare for e-Grants?< Short Term< Long Term

PShould standards be set for eFiles for theICs?

PShould files be stored in the IC or theenterprise?

Changing Business Practices foreGrants

The Questions - 1

Page 9: Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

PWhat are the archival issues involved?< Record retention

PWhat do we do with old paper files?PHow do we deal with file disposal?PWhat about items that come in apart from

the application?< Letters and other correspondence< E-mail< Phone messages

Changing Business Practices foreGrants

The Questions - 2

Page 10: Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

PWhich items are “FOIable?”< How do we redact from eFiles?

PWhat are the issues related to “shadow”files maintained by program staff?

PWhat are the issues related to file stabilityand format? (The “8-track dilemma.”)

PWhat are the issues related to imagequality?

Changing Business Practices foreGrants

The Questions - 3

Page 11: Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

PShould all applications be placed on awebsite?< Bandwidth Issues< Connection Speed Issues

PShould the NIH continue to be a paperenvironment?

PApart from grants, what are the documentmanagement issues?

PWho pays for all of this stuff???

Changing Business Practices foreGrants

The Questions - 4

Page 12: Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

PHow do we handle Conflicts of Interest?< Digital Rights Management

PDo program staff get CDsPCan we use eBooks?PCan applications be eliminated from the

grants folder?PWhat are the training requirements for

staff?< i.e., burning CDs

Changing Business Practices foreGrants

The Questions - 5

Page 13: Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

PGiven the new tools that are available, whatcan be done to enhance, streamline andotherwise modify our work procedures?

PWhat will we be able to do in the future thatwe cannot do now?< Sharing Documents< Electronic Stapling< On-line Editing< eForms

Changing Business Practices foreGrants

Vision

Page 14: Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

PCompact SizePConverts paper to

pdf imagePConnected to the

InternetPDocuments can be

scanned, filed,stored and sent

Changing Business Practices foreGrants

An Example: The H-P Digital Sender

Page 15: Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

P The EPA wishes to establish a standard for electronicrecords that are kept to comply with the laws itadministers.

P EPA records, however, need not be storedelectronically. But, like the FDA, anything that was everon a computer is considered to be an electronic record.

P Both the FDA and EPA require that records must havean audit trail - to deter fraud, as a tool for governmentinspectors to use, and as evidence for legal casesalleging environmental concerns.

Changing Business Practices foreGrants

The EPA/FDA Story

What are the NIH issuesrelated to electronic

records?

Page 16: Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

PTechnologyPCostPConsistency/Uniformity across ICsPArchivingPThe Records Control SchedulePLegal Issues

Changing Business Practices foreGrants

NIH eRecords Issues

TobaccoLitigation!

Page 17: Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

Changing Business Practices foreGrants

The Intermediate Process for Applications

Application arrives atCSR

Application scannedby ORS

Tiff image sent by ORSto contractor

Completed pdf filesent from contractor

to IMPAC II

Applications and CDsavailable in IMPAC II(~13,000 pages/disk)

Paper applicationplaced in file

Page 18: Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

Changing Business Practices foreGrants

The Future Process for Grant Applications

eGrants received viathe Commons

Data captured andimages formed

Images available toreviewers and staff

Electronic review atall levels

Electronic storage of allrecords

Page 19: Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

Changing Business Practices foreGrants

The Result of a Total eProcess

Page 20: Changing Business Practices for eGrantsPThe times they are a changin’ – Robert Zimmerman – (aka Bob Dylan) Changing Business Practices for eGrants The Quotes PRule #1 - We are

Changing Business Practices foreGrants

And now the demo...