Changing Organisational Environment

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    Changing Organizational Environment

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    Forces in the Organizational Environment

    Market environmentconsist of all factors that

    in one way or another

    affect or affected by the

    organization decision.

    There are external and

    internal factors. Internal

    factor are: (5M's)

    Management

    Manpower

    Machine

    Material and

    Money

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    Forces in the Organizational Environment

    External factors includeare:

    Micro factors: are those

    which affect the

    organization directly

    Macro factors: are the

    one that affect the

    organization indirectly.

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    The Task Environment

    SuppliersIndividuals and organizations that provide an

    organization with the input resources that it needsto produce goods and services

    Raw materials, component parts, labor (employees)

    Relationships with suppliers can be difficult due tomaterials shortages, unions, and lack of substitutes.

    Suppliers that are the sole source of a critical item are

    in a strong bargaining position to raise their prices.

    Managers can reduce these supplier effects byincreasing the number of suppliers of an input.

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    The Task Environment (contd)

    DistributorsOrganizations that help other organizations sell

    their goods or services to customers

    Powerful distributors can limit access to markets

    through its control of customers in those markets.

    Managers can counter the effects of distributors byseeking alternative distribution channels.

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    The Task Environment (contd)

    CustomersIndividuals and groups that buy goods and services

    that an organization produces

    Identifying an organizations main customers and

    producing the goods and services they want is crucialto organizational and managerial success.

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    The Task Environment (contd)

    CompetitorsOrganizations that produce goods and services that

    are similar to a particular organizations goods andservices

    Potential Competitors

    Organizations that presently are not in the taskenvironment but could enter if they so chose

    Strong competitive rivalry results in price

    competition, and falling prices reduce access toresources and lower profits.

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    The General Environment

    Economic ForcesInterest rates, inflation, unemployment, economic

    growth, and other factors that affect the generalhealth and well-being of a nation or the regional

    economy of an organizationManagers usually cannot impact or control these.

    Forces have profound impact on the firm.

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    The General Environment

    Technological ForcesTechnological developments can significantly alter

    the demand for an organization's or industry'sproducts or services.

    Technological change can decimate existingbusinesses and even entire industries, since itsshifts demand from one product to another.

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    The General Environment (contd)

    Sociocultural ForcesPressures emanating from the social structure of a

    country or society.

    Social structure: the arrangement of relationships between individuals

    and groups in society National culture: the set of values that a society considers important

    and the norms of behavior that are approved or sanctioned in thatsociety.

    Cultures and their associated social structures,

    values, and norms differ widely throughout the world.Example: male dominant or women empowered society, drinking & smoking inoffice / public areas,, regional languages, etc.

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    The General Environment (contd)

    Demographic ForcesOutcomes of change in, or changing attitudes

    toward, the characteristics of a population, such asage, gender, ethnic origin, race and social class

    During the past two decades, women have enteredthe workforce in increasing numbers and mostindustrial countries populations are aging.

    This will change the opportunities for firms competing

    in these areas as demands for child care and healthcare are forecast to increase dramatically.

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    The General Environment (contd)

    Political ForcesOutcomes of changes in laws and regulations, such

    as the deregulation of industries, the privatizationof organizations, and increased emphasis on

    environmental protection Increases in laws and regulations increase the costs

    of resources and limit the uses of resources thatmanagers are responsible for acquiring and usingeffectively and efficiently.

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    The General Environment (contd)

    Global ForcesOutcomes of changes in international relationships;

    changes in nations economic, political, and legalsystems; such as falling trade barriers, the growth

    of representative democracies, and reliable andinstantaneous communication

    Important opportunities and threats to managers:

    The economic integration of countries through free-

    trade agreements (GATT, NAFTA, EU) that decreasethe barriers to trade.

    P Fi F

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    Porters Five ForcesAssessing the Balance of Power in a Business Situation

    The Porter's 5 Forces tool is a

    simple but powerful tool for

    understanding where power lies

    in a business situation.

    With a clear understanding ofwhere power lies, you can take

    fair advantage of a situation of

    strength, improve a situation of

    weakness, and avoid taking

    wrong steps.

    P t Fi F

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    Porters Five ForcesA way of examining the attractiveness of an industry

    Competitive Rivalry: What is important here is the number andcapability of your competitors. If you have many competitors, and they

    offer equally attractive products and services, then you'll most likely

    have little power in the situation, because suppliers and buyers will go

    elsewhere if they don't get a good deal from you. On the other hand, if

    no-one else can do what you do, then you can often have tremendousstrength.

    Supplier Power: Here you assess how easy it is for suppliers to drive up

    prices. This is driven by the number of suppliers of each key input, the

    uniqueness of their product or service, their strength and control over

    you, the cost of switching from one to another, and so on. The fewer

    the supplier choices you have, and the more you need suppliers' help,

    the more powerful your suppliers are.

    P t Fi F

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    Porters Five ForcesA way of examining the attractiveness of an industry

    Buyer Power: Here you ask yourselfhow easy it is for buyers to driveprices down. Again, this is driven by the number of buyers, the

    importance of each individual buyer to your business, the cost to them

    of switching from your products and services to those of someone else,

    and so on. If you deal with few, powerful buyers, then they are often

    able to dictate terms to you.

    Threat of Substitution: This is affected by the ability of your customers

    to find a different way of doing what you do for example, if you

    supply a unique software product that automates an important

    process, people may substitute by doing the process manually or by

    outsourcing it. If substitution is easy and substitution is viable, then this

    weakens your power.

    P t Fi F

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    Porters Five ForcesAssessing the Balance of Power in a Business Situation

    Threat of New Entry: Power is also affected by the ability of people toenter your market. If it costs little in time or money to enter your

    market and compete effectively, or if you have little protection for your

    key technologies like patents or proprietary rights, then new

    competitors can quickly enter your market and weaken your position. If

    you have strong and durable barriers to entry, then you can preserve afavorable position and take fair advantage of it.