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8/4/2019 Changing Organisational Environment
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Changing Organizational Environment
8/4/2019 Changing Organisational Environment
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Forces in the Organizational Environment
Market environmentconsist of all factors that
in one way or another
affect or affected by the
organization decision.
There are external and
internal factors. Internal
factor are: (5M's)
Management
Manpower
Machine
Material and
Money
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Forces in the Organizational Environment
External factors includeare:
Micro factors: are those
which affect the
organization directly
Macro factors: are the
one that affect the
organization indirectly.
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The Task Environment
SuppliersIndividuals and organizations that provide an
organization with the input resources that it needsto produce goods and services
Raw materials, component parts, labor (employees)
Relationships with suppliers can be difficult due tomaterials shortages, unions, and lack of substitutes.
Suppliers that are the sole source of a critical item are
in a strong bargaining position to raise their prices.
Managers can reduce these supplier effects byincreasing the number of suppliers of an input.
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The Task Environment (contd)
DistributorsOrganizations that help other organizations sell
their goods or services to customers
Powerful distributors can limit access to markets
through its control of customers in those markets.
Managers can counter the effects of distributors byseeking alternative distribution channels.
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The Task Environment (contd)
CustomersIndividuals and groups that buy goods and services
that an organization produces
Identifying an organizations main customers and
producing the goods and services they want is crucialto organizational and managerial success.
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The Task Environment (contd)
CompetitorsOrganizations that produce goods and services that
are similar to a particular organizations goods andservices
Potential Competitors
Organizations that presently are not in the taskenvironment but could enter if they so chose
Strong competitive rivalry results in price
competition, and falling prices reduce access toresources and lower profits.
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The General Environment
Economic ForcesInterest rates, inflation, unemployment, economic
growth, and other factors that affect the generalhealth and well-being of a nation or the regional
economy of an organizationManagers usually cannot impact or control these.
Forces have profound impact on the firm.
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The General Environment
Technological ForcesTechnological developments can significantly alter
the demand for an organization's or industry'sproducts or services.
Technological change can decimate existingbusinesses and even entire industries, since itsshifts demand from one product to another.
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The General Environment (contd)
Sociocultural ForcesPressures emanating from the social structure of a
country or society.
Social structure: the arrangement of relationships between individuals
and groups in society National culture: the set of values that a society considers important
and the norms of behavior that are approved or sanctioned in thatsociety.
Cultures and their associated social structures,
values, and norms differ widely throughout the world.Example: male dominant or women empowered society, drinking & smoking inoffice / public areas,, regional languages, etc.
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The General Environment (contd)
Demographic ForcesOutcomes of change in, or changing attitudes
toward, the characteristics of a population, such asage, gender, ethnic origin, race and social class
During the past two decades, women have enteredthe workforce in increasing numbers and mostindustrial countries populations are aging.
This will change the opportunities for firms competing
in these areas as demands for child care and healthcare are forecast to increase dramatically.
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The General Environment (contd)
Political ForcesOutcomes of changes in laws and regulations, such
as the deregulation of industries, the privatizationof organizations, and increased emphasis on
environmental protection Increases in laws and regulations increase the costs
of resources and limit the uses of resources thatmanagers are responsible for acquiring and usingeffectively and efficiently.
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The General Environment (contd)
Global ForcesOutcomes of changes in international relationships;
changes in nations economic, political, and legalsystems; such as falling trade barriers, the growth
of representative democracies, and reliable andinstantaneous communication
Important opportunities and threats to managers:
The economic integration of countries through free-
trade agreements (GATT, NAFTA, EU) that decreasethe barriers to trade.
P Fi F
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Porters Five ForcesAssessing the Balance of Power in a Business Situation
The Porter's 5 Forces tool is a
simple but powerful tool for
understanding where power lies
in a business situation.
With a clear understanding ofwhere power lies, you can take
fair advantage of a situation of
strength, improve a situation of
weakness, and avoid taking
wrong steps.
P t Fi F
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Porters Five ForcesA way of examining the attractiveness of an industry
Competitive Rivalry: What is important here is the number andcapability of your competitors. If you have many competitors, and they
offer equally attractive products and services, then you'll most likely
have little power in the situation, because suppliers and buyers will go
elsewhere if they don't get a good deal from you. On the other hand, if
no-one else can do what you do, then you can often have tremendousstrength.
Supplier Power: Here you assess how easy it is for suppliers to drive up
prices. This is driven by the number of suppliers of each key input, the
uniqueness of their product or service, their strength and control over
you, the cost of switching from one to another, and so on. The fewer
the supplier choices you have, and the more you need suppliers' help,
the more powerful your suppliers are.
P t Fi F
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Porters Five ForcesA way of examining the attractiveness of an industry
Buyer Power: Here you ask yourselfhow easy it is for buyers to driveprices down. Again, this is driven by the number of buyers, the
importance of each individual buyer to your business, the cost to them
of switching from your products and services to those of someone else,
and so on. If you deal with few, powerful buyers, then they are often
able to dictate terms to you.
Threat of Substitution: This is affected by the ability of your customers
to find a different way of doing what you do for example, if you
supply a unique software product that automates an important
process, people may substitute by doing the process manually or by
outsourcing it. If substitution is easy and substitution is viable, then this
weakens your power.
P t Fi F
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Porters Five ForcesAssessing the Balance of Power in a Business Situation
Threat of New Entry: Power is also affected by the ability of people toenter your market. If it costs little in time or money to enter your
market and compete effectively, or if you have little protection for your
key technologies like patents or proprietary rights, then new
competitors can quickly enter your market and weaken your position. If
you have strong and durable barriers to entry, then you can preserve afavorable position and take fair advantage of it.