Chapter 1

Managing Human Resources

MGMT 422 - Chapter 1

HRM Practices/Functions

MGMT 422 - Chapter 1

Human Capital An organization’s employees, described in

terms of their training, experience, judgment, intelligence, relationships, and insight

Creates a sustainable competitive advantage because they are– Valuable– Rare– Cannot be imitated– No good substitutes

MGMT 422 - Chapter 1

HR and Company Performance

MGMT 422 - Chapter 1

HRM Practices/Functions Analyzing and Designing Jobs

– Job analysis – what does the job entail and require?

– Job design – how should work be organized and divided?

Recruiting and hiring employees– Recruitment – how can we find the best

applicants?

– Selection – how do we assess the abilities and motivation of applicants?

MGMT 422 - Chapter 1

HRM Practices/Functions

Training and Developing Employees– Training – ensuring employees are able to

perform their current jobs most effectively

– Development –preparing employees for career

advancement and to take on new challenges

Managing Performance– Promoting excellence in our employee’s job

performance

MGMT 422 - Chapter 1

HRM Practices/Functions Planning and Administering Pay and

Benefits– Pay – ensuring our compensation is fair both

internally and externally– Benefits – maximizing employee satisfaction while

keeping costs manageable

Maintaining Positive Employee Relations– Supporting employees to help them be as

productive and satisfied as possible

MGMT 422 - Chapter 1

HRM Practices/Functions Establishing and Administering

Personnel Policies– Handling different employee situations (theft,

drug-use, dress code)

Ensuring Compliance with Labor Laws– Ensuring that our HR practices are aligned

with federal, state, and local laws and guidelines

MGMT 422 - Chapter 1

HRM Practices/Functions Supporting the Organization’s Strategy

– Adding value by directly contributing to the

strategic objectives of the organization

Human Resource Planning– Identifying the numbers and types of

employees the organization will require in

order to meet its objectives

MGMT 422 - Chapter 1

Skills of HRM Professionals

MGMT 422 - Chapter 1

HR Responsibilities of Supervisors

MGMT 422 - Chapter 1

Ethics in HRM The fundamental principles of right and

wrong Employee Rights

– Free consent

– Privacy

– Freedom on conscience

– Freedom of speech

– Due process

MGMT 422 - Chapter 1

Ethics Poll

MGMT 422 - Chapter 1

Identifying Ethical Practices

MGMT 422 - Chapter 1

HRM as a Career HRM Professionals

– HR Generalist – A person with responsibility for performing a variety of HR activities

– HR Specialist – A person with in-depth knowledge and expertise in a limited area of HR

Professional Organization– Society for Human Resource Management

(SHRM)– http://shrm.org– Has student memberships available