CHAPTER 6: HUMAN RESOURSE MANAGEMENT

CHAPTER 6:HUMAN RESOURCE MANAGEMENTHUMAN RESOURSE MANAGEMENTDEFINITION

Function within an organization

Strategic and comprehensive approach to managing people, workplace culture and environment

Focuses on recruitment, management and providing direction for the people who work in the organization

Can be performed by first-line managers

COMPONENTS OF HRM SYSTEMSTRATEGIC HRMDEFINITION

Linking of human resources with strategic goals and objectives

Accepting and involving HR function as a strategic partner in the formulation and implementation of companys strategies

STAFF-HIRING PROCESSTHEORIES OF MOTIVATIONMASLOWS HIERARCHY OF NEEDS

HERZBERGS DUAL-FACTOR THEORY

THEORY X & THEORY YEXPECTANCY THEORY

EQUITY THEORY

REINFORCEMENT THEORY

MANAGING KNOWLEDGE AND TALENTKNOWLEDGE MANAGEMENT

Process of capturing, developing, sharing and effectively using organizational knowledge

It refers to a multi-discipline approach to achieving organizational objectives by making the best use of knowledgeTALENT MANAGEMENT

Anticipation of required human capital for an organization and the planning to meet those needs

Science of using strategic HR to improve business value and to make it possible for companies and organizations to reach their goals

CHAPTER 7:LEADERSHIPDEFINITION OF LEADERSHIPCONCEPT OF LEADERSHIPInfluenceGoalsPeopleEFFECTIVE LEADERSHIP ROLESCHARACTERISTICS OF MANAGERSCHARACTERISTICS OF LEADERSLEADERSHIP STYLESAuthoritarianLaissez-faireDemocratic LEADERSHIP MODELSMANAGERIAL GRID

VROOM-JAGO LEADERSHIP MODEL

HERSEY AND BLANCHARDS SITUATIONAL MODELHighLowHighLowTask BehaviourRelationship BehaviourPATH-GOAL THEORY

LEADERSHIP AND CULTURECHAPTER 8:COMMUNICATION AND INTERPERSONAL SKILLSWHAT IS COMMUNICATION?Communication is the transfer of information between two parties, the receiver and the senderWHAT IS COMMUNICATION?ELEMENTS IN COMMUNICATIONIMPORTANCE OF COMMUNICATIONFORMS OF COMMUNICATIONCOMMUNICATION PROCESSDisturbance/BarriersBARRIERS TO EFFECTIVE COMMUNICATION

COMMUNICATION AND CULTURE