Nonverbal Delivery Chapter 6

Multi-channel Communications

Combination of verbal and non-verbal channelsEx. President George H.W. Bush watch

What was the effect?Consciously using both channels increases the

likelihood of effective communicationNon verbal allows communication when words fail –

think of foreign speakers and gestures – can replace verbal “a picture is worth a thousand words”

Nonverbal reinforces verbal – fosters trust in a speakers message

Nonverbal can contradict verbal – sincerity, honesty and credibility

Elements of Nonverbal DeliveryPosture and Stance

The way you standProper breathing leads to good projection –

allows smooth and pleasant deliveryCommunicates interest in topic and confidence

in your messageBad posture and stance include

Slumped over Shifting feet – uninterested and nervous

Elements continued…Appearance

Communicates your attitude towards eventPart of situational analysis

Age group Occasion

Includes dress – add to, or detracting from message? Neat No distraction – logos on shirts Avoid jewelry, caps, and accessories Avoid bright colors Conservative appearnce key

Elements continued…Movement

Used to capture audience attentionDisplaying energy enhances credibility – audience

willingness to trust speaker’s honestyUsed to distinguish main points of speech or

discussionGet’s speaker closer to the audience and makes the

audience fell like they are a part of the speechKeeps the audience from losing interest because

they have to shift their focusUses up nervous energy and release tensionMust be natural!!! Shouldn’t distract the audience

Elements continued…Gestures

Express emotion - what is the emotion of hands in the pocket?

Emphatic Gestures – provide emphasis to spoken word Makes speech exciting – stabbing the air, shrug

shoulders, nodding head, pounding podiumDescriptive Gesture – help the speaker

describe something – think Bill Cosby’s dentist story Create mental images for audience to identify with

indicating size and shape Help to explain locations during stories

Elements continued…Eye Contact

Make each member of the audience feel like they are being spoken to personally

Lack of eye contact leads the audience to lose attention

Key is knowing material and not relying on notes (means you have to practice)

Allows you to utilize presentation feedback loop to recognize nonverbal audience clues in regards to level of interest, understanding, and agreement – allows adjustments

Should be directed at all parts of audience

Elements continued…Facial Expressions

Turn off volume on TV, what do you see? Moods and attitudes? Deaf understanding

You can tell if the audience is interested or bored

Conveys meaning and creates a sense of the characters

Must be natural!

Elements continuedParalinguistics

Vocal clues such as volume, rate, and inflection that aid the audience in interpretation

How something is said, as opposed to what is said

Enriches audience understanding

Speaking to EntertainSetting the tone

Attitude towards subject and audience – primary concern

Want the audience to relax and enjoy the speech

Usually a relaxed tone Helps the audience know how to listen Helps the audience understand speaker’s approach Helps the audience know that it is acceptabvle to

react

Speaking to EntertainTone in Introduction

Gains attention of audienceIdentifies the thesisSets the tone of the speech

Tone in LanguageWord Choice – informal or formal?

Preparing The Speech To EntertainSelect topic carefully – SPAMUse good judgment – don’t embarrass or offend the

audienceDevelop a thesis before you prepare the speechAnticipate audience response and adapt – Utilize

feedbackUse vivid and appealing languageUse quotes or anecdotes to help entertainPay close attention to introduction – sets the toneVocal delivery is key!Rehearsal and practice is important!

Beware!!!Must be natural!Don’t grip the sides of a podiumDon’t clench notesHands should be freePractice makes perfectStorytelling/Narrative speech will be

evaluated heavily on elements of nonverbal communication

Storytelling/Narrative Rubric (30 pts)

Meets time expectation of 2-4 minutes – 5 ptsPosture and Appearance – 5 ptsEye Contact, Movements, and Gestures – 5ptsUse of humor and entertainment– 5 ptsContent – 10 pts

Chronological OrderClear introduction with thesis (moral of the

story)Clear conclusion