CITIZEN’S CHARTER PROCESS NO.ncr.emb.gov.ph/wp-content/uploads/2018/03/Secsime-2017-Citizens... · CITIZEN’S CHARTER PROCESS NO. Name of Agency : ENVIRONMENTAL MANAGEMENT BUREAU

CITIZEN’S CHARTER PROCESS NO. ____ Name of Agency : ENVIRONMENTAL MANAGEMENT BUREAU (NCR) – CLEARANCE AND PERMITTING DIVISION

Frontline Services : ISSUANCE OF PERMIT TO OPERATE

Schedule of Availability of Service: 8:00 am. – 5:00 pm. Monday to Friday

How to Avail of the Service :

NO. CUSTOMER ACTIVITY EMB ACTION

OFFICE/ PERSON

RESPONSIBLE/LOCATIO

N

DURATION DOCUMENTARY REQUIRMENTS AMOUNT

OF FEES

(a) (b) (c) (d) (e) (f) (g)

1

The Clientele / Pollution

Control Officer fills-up

and submits Permit to

Operate (PTO)

application form

together with the

required attachments at

the Air & Water Section

Receives, examines &

evaluates the permit to

operate application and

accomplishes the PTO

Pre-Evaluation form

If found incomplete: The application is returned with advice to complete. If found complete:

a. PO application number will be assigned to the application; and

b. The evaluator will direct the applicant to proceed to Accounting Unit.

Mary Jane Morales

Fortunato B. Tabalanza Jr.

Ms. Marianne M. Gonzales

20-45 minutes

For NEW application

1. Fully accomplished Application Form. 2. Engineer’s Report prepared by Pollution

Control Officer and approved by President/General Manager.

3. Drawing requirements in 50cm x 90 cm paper signed by the President/General Manager and duly signed by PME/ChE or any from the two which is appropriate. Vicinity Map Plant & Machinery Layout showing the

connection of the APSI to APCF. Plan & elevation drawings of each APSI

& APCF. Sectional drawings of the APCF.

4. Copy of the Certificate of Accreditation of the Pollution Control Officer, or Copy of Attendance in Basic Training Course of Pollution Control Office & Managing Head, or appointment/designation as such by the Managing Head.

5. Environmental Compliance Certificate (ECC) or Certificate of Non-Coverage (CNC) copy.

6. Source Emission Test Requirement (if required).

7. Certificate of Completion / proof of APSI installation.

8. Authorization letter for the applicant who submitted the application is not the Pollution Control Officer (PCO).

None

Zeth Revric C. Chua

Evaluators

For RENEWAL application

1. Fully accomplished Application Form. 2. Copy of recent “Permit to Operate” issued

by this Office; and 3. Copy of the Certificate of Accreditation of

the Pollution Control Officer, or Copy of Attendance in Basic Training Course of Pollution Control Office & Managing Head, or appointment/designation as such by the Managing Head

4. Proof of compliance to permit conditions.

For Modification or Change of Name/Ownership application

1. Fully accomplished application form. 2. Copy of recent “Permit to Operate” issued

by this Office. 3. Copy of the Certificate of Accreditation of

the Pollution Control Officer, or Copy of Attendance in Basic Training Course of Pollution Control Office & Managing Head, or appointment/designation as such by the Managing Head.

4. Copy of SEC Registration Certificate & Articles of Incorporation or DTI Registration Certificate.

5. Copy of the Amended ECC or new CNC. 6. Request letter to change name/ownership

or regarding to the modification of PO issued.

NO. CUSTOMER ACTIVITY DENR ACTION

OFFICE/ PERSON

RESPONSIBLE/LOCATIO

N


OF FEES

(a) (b) (c) (d) (e) (f) (g)

2

Client presents

accomplished PTO Pre-

Evaluation form to

Accounting Section

Prepares and issues

Order of Payment

Issues Queue Number

for Cashier Payment

Ms. Susana Robosa

Accounting Staff

10 minutes

Accepted Pre-Evaluation Form

None


OFFICE/ PERSON

RESPONSIBLE/LOCATIO

N


OF FEES

(a) (b) (c) (d) (e) (f) (g)

3

Client pays

corresponding fee

Processes payment and

issues Official Receipt

Ms. Jasmin Valero Collecting Officer

Ms. Marilou Peralta

Collecting Officer & Head,

Cashier and Records Unit

15 minutes

Order of Payment

Filing Fee:

P600.00

PD 1856 :

P10.00

DST :

P15.00

4

Client gets queue number

from Officer of the Day for

Records Unit transaction(s)

Receives the application

and records the proof

payment (OR No.)

10 minutes

Official Receipt &

DP Application and attached documents

None

Client presents the Official

Receipt and submit the

PTO Application to records

Section

Mr. Arnel Lopez

Ms. Liza Pido

Records Staffs


OFFICE/ PERSON

RESPONSIBLE/LOCATIO

N


OF FEES

(a) (b) (c) (d) (e) (f) (g)

5

Assigns Document

Tracking Number to the

permit application and

prints the Routing slip

Mr. Redentor Gutierez

Records Staff

3 hours

PO Application and Pre-Evaluation Report

None

6

Forwards PTO

Application to Clearance

and Permitting Division

(CPD)

Ms. Mary Kris Alejo

Asst. Head, Records Unit

2 hours


None


OFFICE/ PERSON

RESPONSIBLE/LOCATIO

N


OF FEES

(a) (b) (c) (d) (e) (f) (g)

7

Receives and encodes

the PTO Application to

the CPD logbook

Ms. Duanalyn Boqueron

CPD Secretary

1 hour


None

8

Routes the PTO

Application to the Chief

of Air Water Section

(AWS)

Engr. Wilfredo Rafanan

Chief, Clerance & Permitting

Division

3 hours


None

9

Receives and encodes

the PTO Application to

AWS logbook

Ms. Marieta Tilag

AWPS Staff

1 hour


None


OFFICE/ PERSON

RESPONSIBLE/LOCATIO

N


OF FEES

(a) (b) (c) (d) (e) (f) (g)

10

Routes the PTO

Application to the Head

of Air Unit

Engr. Henry P. Soriano

Chief, Air & Water Permitting

Section

2 hours


None

11

Routes the PTO

Application to the

evaluators

Mary Jane Morales

Head, Air Unit

1 hour


None

12

Substantive evaluation of the application. If found in order:

14 days

PO Application, Pre-Evaluation Report,

Final Evaluation Report, Assessment of Fees,

None

The Evaluation Report together with drafted permit is prepared. If found deficient: The Evaluation Report citing the deficiencies of the application together with the letter returning the application with directive to complete the requirements within the prescribe time is prepared or to be called to Technical Conference. Recording of application through internal databases & DOTX.


Ms. Marianne M. Gonzales

Zeth Revric C. Chua

Evaluators

and drafted Permit or Letter Returning of Application or drafted Notice of Technical

Conference with Disposition.


OFFICE/ PERSON

RESPONSIBLE/LOCATIO

N


OF FEES

(a) (b) (c) (d) (e) (f) (g)

13

Reviews evaluation of the evaluator to the permit application, reports and recommendations.

Mary Jane Morales

Unit Head, Air

1 day


Final Evaluation Report, Assessment of Fees, and drafted Permit or Letter Returning of Application or drafted Notice of Technical


None

14

Rechecks substantive of the permit application, reports and recommendations concurred by the Unit-Head Air and route back to the evaluator to finalized.

Prepares Finalized “Permit to Operate” or “Letter of Return Application” or “Notice of Technical Conference”. and routes the PTO to the Head of Air Unit.



Section


Marianne M. Gonzales

Zeth Revric C. Chua

Evaluators

1 day


Final Evaluation Report, Assessment of Fees, and drafted Permit or Letter Returning of Application or drafted Notice of Technical



Final Evaluation Report, Assessment of Fees, and finalized Permit to Operate or Letter Returning

of Application or drafted Notice of Technical Conference with Disposition.

None

None


OFFICE/ PERSON

RESPONSIBLE/LOCATIO

N


OF FEES

(a) (b) (c) (d) (e) (f) (g)

16

Further reviews the documents and affixes initial with the recommended action of the application.

Mary Jane Morales

Head, Air Unit

1 day




None

17

Further reviews the documents correctness & recommends action on the application. If approved application the

documents are forwarded to the C,CPD for issuance of Permit to Operate.

If deficient application, a letter relative to the matter is issued to the applicant by RD.



Section

1 day




None

18

Records outgoing processed PO application forwarded by Chief, AWS on logbook and DOTX and then routes to C,CPD.

Ms. Marieta Tilag

AWPS Staff

1 day




None


OFFICE/ PERSON

RESPONSIBLE/LOCATIO

N


OF FEES

(a) (b) (c) (d) (e) (f) (g)

19

Reviews the Permit to

Operate and affixes

signature on the Permit

if no correction was

noted. Routes the PTO to

the Office of the

Regional Director for

approval.

Engr. Wilfredo Rafanan

Chief, Clearance &

Permitting Division

2 days

PO Application, Pre-Evaluation Report, Final Evaluation Report, Assessment of Fees,

and finalized Permit to Operate or Letter Returning of Application or drafted Notice of Technical


None

20

Encodes PTO on CPD

logbook and forwards

document to the Office

of the Regional Director

(ORD)

Ms. Duanalyn Boqueron

CPD Staff

1 day

PO Application, Pre-Evaluation Report, Final Evaluation Report, Assessment of Fees,

and finalized Permit to Operate or Letter Returning of Application or drafted Notice of Technical


None

21

Reviews the Permit to

Operate and affixes

initial on the PTO.

Routes PTO to the

Regional Director

Engr. Jean Borromeo

(Office of the Regional

Director)

1 day

Finalized Permit to Operate and PO Application

None


OFFICE/ PERSON

RESPONSIBLE/LOCATIO

N


OF FEES

(a) (b) (c) (d) (e) (f) (g)

22

Approves and affixes

signature on the Permit

to Operate. Routes PTO

to the Records Unit

Engr. Vizminda Osorio

Regional Director

4 days

Finalized Permit to Operate and PO Application

None

23

Posts Bar Code on

Permit to Operate and

forwards PTO to

Records Unit

Ms. Cristina Deguiño

ORD Staff

1 day

Approved PO and PO Application

None

24

Sends Notice of

Approval of Permit to

Operate Application to

the client.

Ms. Mary Kris Alejo

Asst. Head, Records Section


OFFICE/ PERSON

RESPONSIBLE/LOCATIO

N


OF FEES

(a) (b) (c) (d) (e) (f) (g)

25

Returns to the

Department to claim the

permit. Presents APA to

the Accounting Section

Prepares Order of

Payment

Issues Queue Number

for Cashier Payment

Ms. Susana Robosa

Accounting Staff

10 minute

Notice of Approval of Permit Application

None

26

Client pays

corresponding fee

Processes payment and

issue Official Receipt

Ms. Jasmin Valero

Collecting Officer

Ms. Marilou Peralta

15 minutes

Order of Payment

Fees

depends on

the

computed

Discharge

Fee &

Permit Fee

Collecting Officer and Head,

Records and Cashier Units


OFFICE/ PERSON

RESPONSIBLE/LOCATIO

N


OF FEES

(a) (b) (c) (d) (e) (f) (g)

27

Client gets Queue

Number for Records

Transaction from

Officer of the Day

Client presents the

Official Receipt

Records the proof of

payment (OR No.) and

releases the permit

Mr. Arnel Lopez

Ms. Liza Pido

Records Staffs

15 minutes

Official Receipt

Copy of Official Receipt/ Identification Card/ Authorization Letter (if not the applicant)

None

28

Client claims the PTO

Permit

Documents

CITIZEN’S CHARTER PROCESS NO.ncr.emb.gov.ph/wp-content/uploads/2018/03/Secsime-2017-Citizens... · CITIZEN’S CHARTER PROCESS NO. Name of Agency : ENVIRONMENTAL MANAGEMENT BUREAU