June 2017

CITY OF GOLDSBORO ALL DEPARTMENTS SURVEY COMMENTS

(Please note that comments were typed exactly as written by employees)

Q2. What would you recommend to improve it?

1. continued opportunities to grow & learn 2. treat everybody the same 3. Encourage electeted to tell citizens when they cannot solve individuals problems b/c of duty to serve All - not

just 1 4. Consistency from direct supervisor. Don't belittle my intelligence 5. Being able to communicate better amongst each other. 6. Health care 2. Compensation/competitive salary 3. Retirement 4. Compensation for education 7. Council to work the business of the City & not the personal issues of themselves during meetings. 8. When department heads are hired, openly share the education and experience they bring to the table. It

appears that people are put in place for who they know. Not what they know. 9. Can only control me not what decisions are made beyond me. 10. would like to see more employee morale building exercises 11. My morale is at a level that I feel can not be topped. 12. I think my morale is great 13. Morale is pretty good in dept; my morale is good with the organization 14. Pay increases, this shows appreciation 15. better merit raise 16. To increase the amount of COLA raise to be more than off set Ins increase 17. not sure 18. Vacation time increase 19. increase in days off earned for employees being here longer in lieu of longevity pay 20. Let everyone to just get along at work and at others place of the city and works 21. To improve work realtions between the employees 22. Better pay. 1% COAL raises each year aren't enough to help morale starting pay for a new hire is less than $1000

from what I make as a 4 year man. 23. We are in a change process and I think it’s a good thing 24. feel like we are important 25. We spend a lot of time sending city staff to trainings, But maybe also focus more on dept heads/supervisors -

since we look to them to guide us - we want guidance 26. Limit last minute task requests - Disruptive & Not as productive 27. The top people to listen to us sometimes and not think it's their way or no way 28. I miss being able to get comp time (especially at this time - working 12 days straight - and lots of nights) 29. only thing is that I feel council has made it sometimes difficult for some to work at City. 30. More blacks in management 31. My morale suffers only from hearing/reading about the division in City Council & City staff. 32. I am genuinely happy with my job/work environment. I enjoy my career within the planning dept and

understand that I have bad days but most of my days are good. For me its not about money, but it's important that everyone attempt to get along. Our department does a great job of communicating and helping each other. It makes coming to work easy. I would like to see City Council acknowledge more of the good that employees

June 2017

are doing than looking for all the bad or wrong doing. Employees genuinely feel more appreciated when they are told often they are doing a good job. Communication is key.

33. Partial benefits for part-time like a small holiday bonus check like others receive 34. More opportunities for merit raises, rather than structured increases. It is more difficult to request and receive a

raise here than other places I've worked. 35. Basic S-OP within the dept. 36. Improve the hiring process. Hiring outside gives no room for existing employees to advance. That kills morale. 37. I have been with the City Just over 4 years and this city is a nice place to work. In my opinion moral is low due to

previous events and people need to move forward and get over it. 38. I think that the morale is good. 39. Financial compensation for firefighters who go take additional training and certification on their own time.

Educational leave is sometimes granted, but there is no long term benefit for increasing our level of training. 40. Honoring of degrees that a person may have 41. Nothing happy to work here 42. I feel the morale is excellent for myself and department. 43. Figure out a way to stop the negativity. I know you are trying 44. Pay grade is good, however there is some engineers (drivers) that make more than Captains or very close. There

is no incentive to promote. 45. Living condition improvements at Fire stations - have a dedicated FD employee seek & request grants. 46. more assurance from the City that I'm a valued employee. 47. salary increase 48. Better communication within our own dept. 49. Hiring a life safety educator either part time or full time. 50. Fix the compression (I know it is being worked on but 1% at a time is not much) 51. money 52. As for morale, the current City council's actions have done more to break morale than anything I've seen in 23

years. I know all council members are not responsible, but when they gave themselves the pay raises they recieved, and the average employee only recieved a 1.5% COL, that was a hit for employee morale.

53. Transparency in promotional process 54. Love my job. Look forward to work everyday. 55. Our leadership need more training how to be leaders. I fill we have leaders in positions that do not know how to

lead. 56. Pay increases 57. Active listening, when an issue is presented to the director/supervisor the need to listen and be empathetic 58. We Need The People To Be More Positive & Life someone instead of Finding A click and Making Something

Wrong with Something 59. Leadership has to Step Up! 60. To have dept. heads that cared about the employee 61. Fair Hiring 62. Management evaluation by employees 63. Nothing 64. Don't know 65. Give us decent COLA raises. It seems we don't keep up and you can't go up in your pay grade 66. Get us help in Areas where we Really Need it 1 person sometimes or mojority of the time Are doing the work of

3 if not 4. And Expected to finish timely 67. I have had same issues with a supervisor and have talked with another supervisor about it. We are working

towards improvement, but I am still nervous and am trying to feel things out.

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68. just more people getting along 69. Better understanding 70. People to communicate more 71. More man Power 72. We are all men and we should be respected as such no one should be called bo boy or bubba by any one 73. Nothing because I don't worry about a lot. Stress kills 74. Better communication with supertendents 75. Manament how they do things 76. Better Pay Increases for City Employees. 77. need to work together more as a Teams 78. More Talks Of what is going on with the City Just Like the one Today 79. Pay increases with each grade advancement 80. Look at Them Selves First And Work On Tring To Say Positive In All They Do 81. focus on what best concerning the task. 82. Fair and equal treatment 83. Having proper equipment for the job at hand 84. to have better communication skills and also be able to stop listen to each others opinion of any sort of project

of any kind. 85. pay 86. More help (short staff) 87. I Like working here and don't have anything Negative about the people nor my Job 88. Stop making us work on days off - constantley called to work on days off 89. Communication-Communication-Communication-Feedback-Can't do your job effectively without it. 90. Not Implementing Calea!!! Better scrutiny in promotion and removal of "Good Old Boy System" 91. I feel much of the stress comes from being under staffed. I understand it takes time and feel the PD is working

towards it. 92. Better pay or lower insurance rates. More officers… 93. The steps taken in the past year have improved my moral to the highest it's been. We are headed in the right

direction. 94. Increased training for supervisors. Most complants heard are about supervisors not having good skills for

communication and not being trust worthy. 95. Have more officers to help with calls and never ending area checks. 96. Help with the shifts who are short. Promotion process needs to start. 97. nothing right now 98. More police. Events let us know you guys like us 99. More raises

100. Less time spent working off duty 101. support of higher (command staff) 102. Pay salary increase 103. I couldn't be any happier with my job 104. Nothing, life is fine :-) 105. Good in our dept-but better council comraderie would help other depts. 106. Overtime pay instead of comp time or optional 107. Equipment, I can go to another dept and get a pay raise, all the training I want, a newer vehicle, and also be

equipped to handle what the PD handles here daily. 108. Improving morale will come I think with all staff once the department is fully staffed again

June 2017

109. Still waiting for the proposed PO 1,2,3 Think this is important for officers who want to work the street and are not focused on the Cp., Sgt, Cpt., etc.

110. on back side 111. To continue progressing in a positive direction 112. more motivation 113. As a patrol officer I am at work on my days off a lot more than I would like to be 114. Update policy to make things clearer and get officers on the same page across all shifts 115. more personable chief, raise 116. As a patrol officer, I feel that everything falls on us whether that is community policing on our days off or helping

with special events. We are still short handed and are given more and more tasks while call volume increases. 117. Steady yearly pay increases. Less mandatory training or meetings on days off. 118. Better benefits, fix compression 119. Nothing my morale I high 120. Morale is something you have to work for all the time not just supervisor or others can change. 121. A little more/better prescription coverage (Health care), More to say about how we outfitted with

uniforms/gear and continued car program 122. Stop gossip and negativity from people in supervisor roles and leadership positions in the City 123. Get rid of the backwords Neo Gov where everyone who matters has signed off on evals before it comes to

employee. It makes it seem impossible to fight against bad evals when every supervisor has already approved it. 124. Not sure what can be done since there are few ways, if any, to hold two city Council members accountable for

their actions to intimidate, separate & cause disruption that is simply emberessing. 125. Stop forcing employees to do things that are unnecessary or unwanted by the public 126. It feels like a lot of unnecessary information is kept from employees which leads to rumors. Also think that

officers feel punished for how the Chiefs comment has effect our department. I think we need a resolution for this incident so we can go back to keeping focus on the "Big" issues. i.e. crime rate.

127. Keep doing what we do now. 128. I would like to see council members stop lying about unfounded facts 129. Continue to address compression (doing a good job so far) 130. Raise 131. Educate leadership and citizens of the importance of utilities. Wish individuals were more understanding of

cultural diversity 132. Pay increase 133. I think every thing is good

Q4. What would you recommend to improve morale?

1. opportunities for advancement 2. lean something new at work, not the same work everyday 3. small tax increase to make $ avail for merit and equip necessary for employees to do their job 4. Consistency from director…policies/ways of operation change often 5. Has a supervisor I get to hear bits and pieces from employee conversations. Mostly I hear they feel

unappreciated. 6. A great place to work 7. Constant attacking of the city and departments by 2 council members. They affect the city poorly and don't add

anything good. They need to have solutions not attacks. 8. Same #2 9. Continue to improve employee benefits.

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10. People are naturally unhappy at times. Nothing the City can do to fix it 11. Besides pay I think issues stem from department issues such as lack of acknowledgement on things being done 12. 5% 401K 13. There is always room for improvement in any area. I think some people are not going to be happy no matter

what kind of improvement you try to make. 14. more communication 15. The supervisor seems to bring the morale down the most. More training in employee interaction would help

possibly. 16. I believe we have an amazing dept. 17. For council to stop being negative and try to improve my city. 18. stadium improvements 19. I work with the best people in the world at my Fire station 20. treat all employees the same - no favorites 21. We are in a change process and I think it’s a good thing 22. people who come to work and do the work 23. if all the employees loved the job as much as some of us do - when 1/2 the staff gives 90% and the other 1/2

gives 15%, that causes a division w/in department. 24. Getting everyone on the same page. Our department has come a long way over the last 5 years and I hope to

see that growth continue. At times, it feels like some staff members do the bare minimum to get by. With a little extra effort, I believe our department has the potential to be one of the best in our area. Leadership can help change this.

25. Hours of work at the summer time. Come in early 26. Same as above - Assigning last minute tasks that could be scheduled. 27. Communication 28. Equal supervision for everyone 29. If some of the Council would take care of posotive issues and move forward. 30. Morale in our department is good 31. Because so much of our department is part-time, it's sometimes hard to get everyone excited about things. 32. More employee appreciation events. I know we have one during the end of the year but if shown appreciation

often through the year and communication lines open maybe morale will increase 33. More feedback from other depts. We work with. Staff meetings 34. Better or more equipment (new) and not worn out. 35. Change has to happen within the person. In my opinion the city is doing all they can. 36. The morale in the workplace is good. 37. Bringing in outside workplace motivational speakers to conduct employee training. 38. positive communication between all 39. Communication is key. I feel that communication within the department and City is good but could always be

better. 40. Better stations, trucks & equipment 41. No real answer. Some people just feed off negativity. Which that’s all that’s published. 42. improve physical fitness equipment in fire stations 43. more open dialog with employees and info on what's happening in and with the City. 44. stop showing favors to certain people 45. moving back to Station 1 to be more accessible to the public (Fire Marshal and fire inspector's offices. 46. Better communications 47. Times there seems like we are treated like children by upper management. When there is a personnel issue, fix

it instead of punishing all employees.

June 2017

48. Good benefits. Help with retirement 49. As for what can be done to improve morale… I don't have that answer. It appears that the problems being

created are from elected officials which are going to be difficult to correct. Its funny you/The City Manager mentioned the greater good… The greater good don't seem to be a concern to certain Council members.

50. Equality 51. Continued communications on all levels 52. speak of only positive things. Do your best to correct negative issues. 53. Some of supervisers look at workers as being beneith them & we are in position but not as people this not good

for morale of workers 54. more leadership training 55. More Pay 56. Again, Has To Start At Leadership! 57. We don't have a superintendent that will Run the dep. Fairley 58. Better communication 59. No discrimnatiyn 60. Better communication, a lot of here say goes around and most of the time its negative 61. Superintendent to be more reasonable 62. Continue to give Raises As Expected bring back Longevity one day we Look forward that boost As A whole to

combat daily Activeity 63. More positive interaction w/supt. 64. Team Work 65. I'd rather not answer 66. more meeting like this one to let people know that they have options 67. Leader to employee understanding 68. No Flow of Info. Only way we get Info the Boss tapes the Print Out to the Door 69. Covered under question #10 & #11 70. Rewards for their work and work together more 71. Supervisors Set The Tone of The WorkPlace If Supervisors Have Bad Attitude The workers Work Place Have Bad

Attitude 72. Realy Listen To Works with Experience 73. respect everyone as men 74. Pray and thank God 75. make supers talk to me with respect 76. Everybody getting together and understanding each other 77. Again, Pay Is a Huge Concern. 78. Better communication from supervisor Dept. Head to employees 79. need more good employees 80. Try to Have Better understand Of What The City Is Try To Do. Maybe Less About Just Please Themselves 81. make sure everyone is treated The same. 82. Fair and equal treatment 83. communication among each other 84. Can't 85. More help 86. GPD structure needs to be upgraded. Facility is old & outdated we have outgrown the location 87. I have no idea to many issues with young officers not older ones 88. Communication. 89. Making changes with equipment. I'm aware its coming and most are. Just taking longer than expected

June 2017

90. Stressful job so there's not much to do. Better office space would be nice 91. see Q #2 92. Hire more officers, we are too short-staffed 93. I Believe at the time everything is fine 94. more pay and more help 95. More raises 96. Not sure. Maybe more incentives to be at work. 97. Maybe city only involved events - cookouts or something outdoors to get people together 98. There needs to be more one on one communications with administration and employees 99. Better equipment (more thought in vest and uncomfortable Drop holster)

100. Bigger COLA Raise 101. Team building projects 102. Do activities like cookouts or something where we all come together every so often 103. I work in a shop by myself so I don't see other people too much 104. The Count does an employee fun day-that is something that would be nice to do 105. Micromanaging with supervisors is terrible. I do not feel like my supervisors trust my decisions 106. People wanting to come to work and actually work will make others have a better attitude towards the work

place as a whole. 107. Think that work load/time working on days off is the major concern with me and every officer I've talked to: IE:

working on days off 2 hours kills the entire day off, training on days off. Patrol officer are the only employees who train on days off. Days off are some of the most important concerns I have and have discussed with officers.

108. My division has good morale 109. Putting better personnel in certain positions 110. Consider how to incorporate all training within officers normal duty hours 111. guidance when needed 112. Move training days from our days off to days we work 113. Re-Structuring of the command staff for corporals & patrol officers 114. Let us work we need to be able to do our jobs effectively and not care what the criminals think. 115. same as above 116. same as #2 117. Nothing, I enjoy the morale in the work area 118. see reverse Q10 119. Recognition, transparency, and involvement freely help improve morale. Making people do things without

reason or ability to have input hurts morale. 120. The percentage of officers behind community policing is far less than those who want to decrease crime by

special operations and less community events. 121. We have some negative employees who always focus on the negative, and only care about themselves 122. Distrust sometimes in supervisor over seeing certain things. Can't trust them with what you're working on 123. I do not believe morale is bad. I think the city and police dept. are on the right track. 124. Promoting person into position and approving additional positions in unit 125. Lack of equipment for specialized units. Patrol has been getting a much needed overhall. But as a whole some

units are lacking. Thank you for all you do. 126. $ 127. There is always room for improvement. It is hard to watch certain council members try to create division within

Department when they never come an see what the departments are really doing. 128. see Q2 129. I think that a use it or lose it personal day might help. Quarterly breakfast or lunch.

June 2017

Q9. What makes the City of Goldsboro a good place to work?

1. Current employees, benefits, no training 2. great morale & great people 3. Benefits, professionalism, the co-workers 4. Benefits & the people I work with 5. Benefits 6. Teamwork and culture of service 7. The amount of opportunities that are available to the public to get out and do things (parks, restraunts, events,

businesses) 8. It home. I've lived here my whole life, and built my family here to continue to ensure the future of this city. 9. I think I'm good. The work I do is very rewarding for that I feel blessed!! 10. For everyone to discuss issues amongst the community. 11. people working together and showing respect. 12. The employees. 13. Within this department, it is the brotherhood that keeps me here. 14. Work stability. No layoffs 15. People. I enjoy working as a firefighter for the City. At times there are decisions made by City & department that

make you say WTF. At the end of the day I cannot control either. The FD has a different environment than most that requires brotherhood to survive at times.

16. The city has a pension and a 401K not many jobs provide that 17. The people 18. Job security, great benefits, outstanding work environment. 19. Having a JOB 20. people are nice good benefits 21. I feel it good place to work 22. People 23. Overall a great place to be employed Benefits & pay are good. You get to be involved in all of the new things

coming to our city. 24. For the most part, everyone gets along. It's important to get along w/coworkers even in other depts. There are

times we need to rely on other depts. The pay & benefits are also a plus! 25. Close to home On the go at work and I know my way around city very well friendly staff to work with 26. Flexibility, being valued within your specific discipline 27. Pay, location, Benefits, Employee work I perform. 28. I believe overall it’s a pretty good place to work. 29. Cross-departmental cooperation 30. The people I work with and the challenges we overcome. 31. People-Employers! 32. Great benefits 33. Benefits, good co-workers 34. I think it's a overall good job 35. Job security, Good leadership, 36. People we work with. 37. Stable work, changing environment, ie, Downtown, and other buisness being built. Tight group of people to

work around.

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38. I feel that the city government is doing everything possible to improve the City of Goldsboro and make it a better place to live & work. I feel like Mr. Stevens cares about all employees and has their best interests in mind.

39. At the dept. level employees look out for each other. The city as a whole provides a decent salary with a chance to retire at a reasonable age. I do not agree with all of the decisions but I usually trust they are made in a well thought out manner with my interest in mind.

40. The City is growing, there is more to do in Goldsboro than ever before. I have been an employee for more than 20 yrs, pay is fair with other city. Benefits are above some other city's. There is room for advancement, if you take the time to apply yourself.

41. good group of people, fun & challenging work environment 42. Good benefits 43. the people I work with 44. The City is a good place to work because it's like one big family. It's a large number of employees but we all work

together to get the job done. 45. Good job positions, good benefits 46. Environment 47. Benefits - Moving to the state Health plan coworkers get along and share some interests. 48. Benefits, variety of places to go in the city 49. it provided a good work place for me for the last 19 years 50. The fact that the employees in different departments seem to get along 51. the people I work with 52. everybody work together 53. Growing city with potential, not overly crowded GFD morale is good even if city wide it isn't the best. 54. The city as a whole, you have to look at the big picture and not focus on small unimportant situations. The city is

a GREAT place of employment it is not perfect, but is Better than most. 55. What the City Manager said, decent pay, good benefits, good working conditions 56. The employees 57. It's a job 58. Good people, to work with! 59. Great benefits, great people, knowledgeable staff, good pay 60. co-workers, job security, great benefits 61. Working for the City for a long time, it seems morale goes in cycles depending on whats going on in the city and

the world. Benefits, the work place the folks in other departments all great. 62. The people you work with and environment 63. is a job. Know I have a job everyday 64. Co-workers, ability to freely give ideas & suggestions 65. I've interned for several cities and studied local municipalities. Up until recently I've never seen such a more

respectable group of leaders. Now I still think that, minus council - we need to respectfully learn to communicate

66. The majority of people I work with strive to make P&R and the city a great place to work and live. I love my job and being able to give the citizens of Goldsboro opportunities to recreate

67. I love my job 68. Good people working together 69. I have been employed for close to 8 years This job has allowed me to take care of my family and offer me

opportunities and experiences I could not get anywhere else. 70. Our job is to provide a clean safe well maintained place for our customers to Have fun! How could it be better? 71. Great City & people 72. job security

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73. Great employees, leaders, benefits 74. good 75. my paycheck & interacting with my co worker. 76. benefits people work with 77. Flexibility within department ability to grow 78. I've been here a long time and I've seen lots of changes for the better. I think Parks & Rec is held in a lot better

light by the communities then we were 6 or 7 years ago! 79. Good benefits, pride, and I work for great dept and great supervisor. 80. Being able to have a share in making the City of Goldsboro a better place. 81. This is my home. I love Goldsboro 82. Leadership, benefits, support between departments 83. Customers/Leadership 84. caring people 85. Benefits, training opportunities, co-workers 86. I enjoy the people, benefits and the community. It's exciting being part of a community that is growing and

improving. 87. The people & the city itself 88. Continued employment is about guaranteed. Good working conditions good comeraderie 89. The Citizens! I enjoy meeting & listening to there concerns: OK just general, conversation 90. Decent pay flexibility 91. Departments and leaders make themselves accesible, and the majority of city employees are ready to help when

asked. Great benefits, as well. The Leadership training has been great! 92. Co-worker, pay, benefits 93. Community feel among workers 94. Benefits and the people. 95. The people, got a lot of friends here. Benefits are great but always room for improvement. Free legals would be

nice. 96. There is room for advancement 97. The city has good benefits 98. Employee benefits 99. Other city employees that are goal oriented

100. Good environment, good benefits 101. The care of employees about the city and the growth of the city 102. The people/family 103. The City is a great place to work for not only because of the pay and benefits but also because of the employees.

Its always a team effort and there is always someone willing to help when needed. 104. close to home, you are a name..not a number, good benefits, fair wage. 105. Benefits 106. stable work, good pay, good benefits. 107. The city seems concerned in doing whats best for their employees. I believe the City wants what truly is the best

for all parties involved whether people believe it or not. 108. Pay is good, benefits are good. For the most part the people are good. 109. The benefits that you get 110. Benefits - Openness/availability of City/department leadership - Genuine care/concern by city/department

leadership 111. There still good and great positive people that work for the city despite some of the concerns that still exist 112. job security

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113. I grew up in the city 114. some benefits, 401K, low insurance for single family members 115. Since I started in 1995 the pay is better and the equipment has improved. I feel pay helps but having the

equipment to work with has greatly helped. 116. Excellent people, great benefits, teamwork and trust. 117. The people I work with, love the fire dept. 118. people, benefits, pay, stability 119. I love my work and enjoy the people I work with. 120. The employees & community 121. My fellow employees, shift members makes the job the best. However working for the City has been great thus

far. 122. For over 20 yrs Goldsboro has provided me with a good solid job, that has allowed me to do a lot of things in my

life. Opportunities for advancement have been present on a fairly steady rate as well. The City does its best to provide competitive pay & benefits.

123. Meeting and talking with many people in different areas of jobs and positions. 124. Stability 125. Decent pay. Small town. Good benefits. 126. I have enjoyed working for the city. I have made a good living & I think the city has and continue to pay a good

and fair salary. I have and continue to have a good work environment, like the people I work around. 127. The pay is competetive with the other local agencies 128. An chach 129. The city is like a family with a lot of good people to work with 130. It’s a great place to work but has thing that needs to be worked out as employers & employees 131. Idk 132. My co workers 133. I believe we have a great group of people that bring a lot to the table 134. It was a fun and good place to work earleir but now it's to much good ole boy stuff going on 135. munny 136. People and get along with your co-worker 137. A good enviroment, Great People 138. Benefits and "some" co-workers 139. I enjoy the People I Get to meet During our work day 140. some of the people 141. The people that work here, it is like a family and people do care how you feel and want to help when something

is wrong. The city itself is also willing to help you in any way possible whether it be education or health 142. It’s a great job, great pay, great benefits, and great people 143. Employees 144. Job security 145. Benefits 146. Short drive 147. Its my lively hood 148. Stable Job, Good Benefits 149. My co-workers are great and we do get along like family. I enjoy coming to work each day. 150. Pay-Retrierment-people 151. I would say, at Least overall Pretty God Job Securituy 152. The people

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153. What I think the city of Goldsboro a place towork is when everyone work as a team and get along with each other

154. There are some good to work and There are some That don't do they part! 155. The new state insurance is great! 156. Just a good place to work I think 157. good pay and benefits 158. Service to the public and the people 159. Local Gov. job 160. Good people to work with, and who care about one another. They push each other to be better 161. Benefits and the people 162. Benefits 163. people 164. Pay, BENEFITS 165. The People 166. I have worked in several jurisdictions and our city manager, mayor, HR Dept are hands down the best I have ever

encountered. As well as, the many benefits and the salary 167. Job Security, benefits 168. I can pay my bills 169. good pay and benefits 170. BENEFITS 171. Good Benefits-Good people 172. enjoying most of the people I work will 173. Everyone gets along and works together and we all work together to get the goal or the job done. 174. Pay lots of good Peps. Good Benefits 175. Being able to work as a group 176. The employees 177. When you have good people to work with 178. The Employer 179. Supervisors Seem To Listen 180. Benefits and my coworkers-they are my family 181. Doing Good For The Community 182. The staff at WRF 183. money/people 184. JUST LIKE WORKING HERE MOSTLY GREAT PEOPLE HERE AT THE CITY 185. community 186. more attention 187. pay and benefits 188. The co workers 189. Schedule, Benefits And The people 190. It pays good and I have good benefits and it’s the only job I had or a long time 191. The work Environment and Employees 192. Pay and Bennefits 193. Benef. 194. Stable employment decent pay and benefits 195. everyone working together as a team 196. The people 197. more money

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198. Stability & Security. Organized 199. Small town with some Great People 200. People, Benefits, Hours, Felling of Worthy 201. It may have saved my life 202. work As A Team, Mainly To Serve And Provide Customer Service To The People And Citizens Of Wayne County 203. STEADY Work, some benefits 204. My Co-Workers, Benefits, Salary, The Job I Do EveryDay 205. The people all seem happy. Which makes a person love coming to work being around positive people and the

positive energy that’s in the city family as a whole. 206. Benefits 207. People/Benefits 208. The people or coworkers my supervisor Dennis Russel is a great supervisor very understanding guy also the

hours of operation 209. Good 210. People The title 211. Good people Excellent pay and good benefits 212. Supervisor 213. The benefits have improved dramatically in recent years. Pay has improved & our equipment has been updated

vehicles are in much better condition. 214. The city took a chance on me years ago and I am loyal to the organization. No organization is perfect, but the

city cares for the employees and I appreciate that. 215. 1 Take home car is awesome 2 Benefits 3 Pay 216. Love that Goldsboro is moving forward & growing 217. Great benefits package good salary for this area 218. It was good, but is getting progressively worse. The future actually looks abysmally dismal w/future PD Dept.

Heads in place or heading for ultimate leadership as well as the implementation of the mistake of the century joining Calea.

219. Allowing the employees to have open communication. 220. Reliable source of income with good benefits. Pay is good for this area. 221. That second chances are given, sometimes when an employee makes a mistake, that could end the career.

There is a process here; for certain circumstances that a second chance is given to employee to prove themselves again.

222. I believe the city is making an effort to make improvements of the overall appearance of things. I would like to see them make more effort on retirement benefits and pay for people with experience that came in before the benefit was offered to New Hires.

223. Job security & benefits are decent. Having a take home vehicle. 224. The department's heads are thinking outside the box to better this agency 225. Every so often, the city manager drops in to remind everyone of the importance of good character, respect, and

he expresses his dis-approval of bad attitudes. It is useful. It helps. 226. The pay is competitive with other local agencies 227. Always changing 228. Benefits 229. Several great benefits 230. The men and women I work with in uniform 231. The fact that the city council mayor and manager are working with the Chief 232. Benefits and co-workers 233. The people are very Good to work for.

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234. BEING ABLE TO HELP THE PEOPLE 235. Full time job & the people I work with are great 236. The people 237. My coworkers 238. Drive time from home to work, coworkers 239. Benefits 240. "When" we as a city all work together the city is a great place to work. But when we divide and see issues that

do not exist within the city and put a wedge between everyone it makes it difficult to enjoy work and not feel as if we are not working for the same goal.

241. I enjoy the diversity of the job 242. First line supervisors 243. I personally feel like I work with the best group of people. I feel like we all work together well and it is a pleasure

to work with them. The city is lucky to have them here. 244. Great people and work environment 245. Good Job 246. Good Benifits, pay is pretty good, steady employement 247. I think the general concern of the supervisors towards the employees is the biggest reason 248. Benefits salary and co workers 249. People & growth of community 250. Decent pay, excellent benefits 251. Theres not to much about my job I don't like and I recommend working with the city to others who are looking

for job 252. I have very caring & great supervisors. Very nice place (everyone is friendly) 253. benefits 254. Good pay, Benefits, Mainly friendly people, Good work hours 255. Excellent benefits, Good leadership-dept. heads, manager 256. the people I work with; benefits 257. Most everyone I have encountered is motivated, pleasant, and happy. I do feel a sense of family :-) 258. Being able to possibly make a difference in the community everyday as an officer is what makes the City of

Goldsboro a great place for me. 259. The training and experience I receive as well as the different people I meet everyday 260. Great people and Great Improvements with equipment has been awesome. 261. Good Benefits. Great Community, Good Co Workers 262. Chief/City Manager genuinely care about their personnel. 263. 401k, Law Enforcement Supplement 264. At times, city employees can make you feel like family 265. Take home cars 266. Diversity 267. overall it is an ok place to work 268. The people I work with 269. Good benefits and a very diverse community 270. Good salary, great people, always improving 271. It didn't used to be but has steadily been getting better. I am very happy with how things have been going in the

last year to two. 272. My coworkers 273. Take home cars 274. The people in the community make it a good place to work

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275. it feels like a family 276. Benefits & pay have steadly gotten better, good co-workers. 277. One of the last places that still has benefits for retirement. 278. The people that genuinely care and not act as though they care but secretly wish to divide based on selfish

goals. 279. The workplace. The people I work with are my family and they make me excited to come to work on a day to day

basis. 280. Efforts made to ensure all employees satisfaction 281. Good pay, Caring Supv. Good Benefits 282. People, stability, and benefits 283. The people. Only part time so don't get benefits 284. Supervisor makes sure we have what we need, Great benefits, Most Employees are very friendly. 285. Employment 286. The people 287. Good co-workers, Friendly Staff 288. I have lived here all my life. My step dad retired from here. Always been around the city. Employees, Always

seemed happy until recent years 289. I feel work is what the person makes it 290. ? 291. Good people. I enjoy coming to work. Boss is great. From the day I started till now, everyone is very nice. 292. Opportunity & comradery 293. For me, I am given the flexibility to challenge and implement ideas in a supportive environment. While I am held

accountable I do not fear reporcutions of non-significant mistakes and feel respected for my knowledge in my field of work.

294. People….money 295. Decent pay, Good Benefits 296. The fact that I feel people above me are willing to listen about our concerns and as times when it can be done

are fixed or improved 297. The work force 298. This is my home. I don't want to go anywhere else. 299. Great management that cares for the staff. Fair treatment of all staff 300. Blessed to have a job 301. most of the work force are good people and work together as a team 302. Friendly faces 303. Most employees seem to be genuine and nice. I feel the city manager and my department head truly care about

employees and their well-being. 304. The people and pay for the most part 305. Ability to make a difference everyday 306. People (staff), opportunity for advancement & professional growth, opportunity to give back to community. 307. Work everyone 308. Friendly faces and care we have for one another 309. Home 310. Dept. Heads-employees-benefits 311. People 312. Benefits 313. Pay-benifts-stable work 314. Good people who generaly care about improving their city

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315. Good people to work with. 316. I have personally been working for the city for almost 19 years and for the most part I enjoy coming to work on a

daily basis

Q10. What would make it better?

1. continued education & ways to better skill set 2. community working together 3. None 4. Implement replacement schedules for equip and vehicles 5. Keep staff accountable for their actions (not showing up for shifts; making up hours when time is missed) 6. Any benefits would help. 7. Have a great day. 8. Scott & Mayor Allen are doing a great job. I wouldn't want any other leadership! Julie makes me want to do my

job better. 9. More people involved in our community. Helping each other. 10. Increase the City footprint & increase the size of this department by adding additional companies & employees. 11. Department heads having DEGREES. Education is key! 12. Sometimes I think its department heads & not so much city as a whole. Council management, need to be

mindful of city workers & that they are what makes this City go. 13. I don't know 14. more room for advancement in that a lower retirement time maybe 25 years 15. Hiring people that appreciate the job and are qualified to do the job. 16. understanding 17. have more meets 18. Communications 19. Make sure that everyone is pleasant to each other meaning employee to employee. Do a personality check. 20. More training. Cross training in related areas to be able to help the customers better. 21. an online way to see my year to date pay and deductions 22. More positions where needed; (Full-time) 23. I believe more employee's to handle some of the things regained. I believe our dept is held in the middle of all

things in the city and at times we are over worked and short staffed. 24. Less drama bleeding over from other departments 25. Dress down Friday 26. Dress down Friday 4 day work week 27. Maybe better equipment but @ the same time we are getting there! 28. Thankful for my job. 29. Benefits are always good. Plus incentives for pay increases. 30. Having proper and updated equipment with ability to replace/update for future advances in technology.

Continue contributions to 401K/possibly increase 31. The city manager is doing a great job, he is very employee minded. I think the city is on the right path. 32. newer and better equipment 33. Health insurance when you retire 34. I believe communication is a big part. Sometimes people talk about others for things going on but they really

don't know the facts. 35. Health insurance when you retire just like city of Rocky Mount Fire Department. Bring HAS back. 36. If the City Manager would smile more often

June 2017

37. Continue to increase 401K contribution 38. how the rasies work for each department 39. more comp. time and educational benefits for outside schools 40. If everyone would come together as one 41. it would be better if we would know how the merit raises are figure for each Dept. 42. For department heads and council to make employees feel like they are valued. 43. shorter work hours 44. It's great 45. better environment/trucks/stations I feel valued by my department but not so much by council members and

other department heads 46. For the Council, which is the govening body of the city and is what a lot of the employees look to, to get along

and all he on the same page. When the council is very picky so are the employees. 47. Nothing comes to mind 48. More events to show appreciation other than employee appreciation 49. yes 50. Better coverage for job responsibilities/duties when out on leave. More help needed at busy times. 51. Employees being better informed of things, All employees treated the same 52. May a City family day on a weekend or biannual. Appreciation to a. keep folks updated or bring together b.

Showing familys of employees what we do. 53. feel like we are imporant to the city manager 54. Possibly encouraging employees to give back by volunteering and giving volunteer “credits” Ex: Volunteer 24

hours and earn an 8 hour day off. Another idea: Being in parks and recreation… to encourage fitness and working together - form departmental teams to "compete" against each other. It'll be more field day activities… pop the balloon, egg in spoon, etc. This can be done at December appreciation event or another time. :)

55. if our department leadership was in office a bit more and more involved w/department operations. 56. Leadership has the potential to improve within our department. 57. The supervisor 58. Less weekend work 59. N/A 60. Plan the work work the plan - efficient & productive - Need a couple more staff members. 61. Larger retirement percentage) 62. more cooperation between departments 63. More communication throughout City 64. For people to get alone 65. pay or salary increase 66. increase number of staff 67. people/co-workers 68. The ability to hire more employees to help with special events 69. Do a good job alredy I enjoy my job 70. Everyone working together with no problems and complaints. Evrything geniunely being done. 71. More recreational sites! 72. More education for employees/improve dept. 73. More job opportunities (advancements) Diverse training programs for all levels of employees 74. I personally would love to see summer hours changed to allow for half days on Fridays. Yep… I'm one of those

that would love to have Friday afternoons off and spend w/family or get to the beach earlier. :) 75. Communication! To communicate & share ideas 76. partial benefits/holiday bonuses for part-timers

June 2017

77. Smaller scale all-staff events that allow employees the opportunity to get to know one another 78. More input options for employees 79. pick and choose, who is and who isn't, if people, no matter who they are, if you are wrong, you're wrong 80. This may sound corny, but sensitivity training is extremely important in our line of work. Sometimes we get a

little incinsative to our coworkers and that lowers morale. 81. More community/city employee involved events. 82. Benefits 83. Recongnition of the part time employees. Very little is offered (understandably) to a part time employee, but

some recongnition would go a long way. 84. The City of Goldsboro is a great place to work and I truly love my job. 85. While this does relate to pay… I would love to see some type of foucus on education. Employees that have

college degrees for positions that are not required should be rewarded for them. I would love to see something put into place similar to what was enacted at the Police Department.

86. Better matching on retirement like 401K 87. Update equipment - have broken items fixed faster. 88. Hard to answer when I am completely satisfied with being a city employee 89. if someone is unhappy leave. 1 bad apple can spoil the whole bag. 90. Better benefits. Don't hire anyone who is prejudice (racist) 91. To feel appreciated for what you do. 92. See #2 & #4 93. different or more benefits 94. Be fair & just to promotions 95. better insurance for family members - quicker decisions on drama issues that get into the public… stop dragging

same issues out and stop pleasing certain parties 96. Keeping good equipment and maintaining buildings. On a personal note I feel politics are trying to divide the

work place. In my dept I don't see that things are bad or unfair. It seems that some are trying to cause division where none exists. It is sad to see. Other than the negative things I hear on TV I feel things are good in our department.

97. a new vehicle for fire inspector 98. Sometimes things that are broken don't get fixed or are done in a slow manner. This effects morale. 99. working together

100. Learning how to turn my negative situation into a positive one. Learn to be happy. 101. Unity 102. Have various department work together on & projects regularly time to develop better relationships. 103. Better night life. 104. Management not delegating All of their responsibilites a lot of "do this", but no direction. 105. The work need to bond more & supervisors need to show more concern for workers 106. Idk 107. have to think about that 108. I feel every one's idea/ideals need to heard, considered & evaluated when making decisions. Especially the front

line people. 109. Better hiering prosses. Treat each employee the same. Better all around the board hiering prosses for each

employee 110. mor munny 111. Have a section in the work place 112. to get rid of the negative person that Doesn't Gie you credit for what you Do, but Always Finds Fault at what you

haven't Done.

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113. More interaction! 114. Better communication 115. organization more funds and equipment to do the job 116. Allow us to choose overtime pay instead of comp time. The greatly affects our retirement calculation 117. for the supervisors to Actually fix Problems 118. the employees just want to feel they are appreciated by their suppervisors/supeintendants 119. Pay 120. More Employ Recognition. 121. Team work & Fairness 122. Pay would help, But more 123. Better/more accomidations in our department. Some of the resources we have are older, or we don't have them

at all and adversely effects productivity. 124. find out who is not happy with the job and move them out find someone to replace them with 125. People to stop complaining and be happy with what we have 126. Understanding and Truth 127. For some employees to quit being so offended. More insentives for those who excell in their jobs. 128. Functions 129. Run Public works as a city not a Military Base 130. don't know 131. flexible schedule 132. Comunicating more 133. working (4) 10 hour days and having a 3 day weekend even if we had to rotate w/ other co workers to continue

the department to run on fridays 134. Better relations as far as employee meetings 135. Pay Increase 136. respect 137. Farenes 4 all, give them something to aim, For such as a day off or carry out to eat, 4 doing a good, 138. Having quarterly get togethers for everyone interact 139. Just every so often have a group session and discuss problems in the work place 140. getting treated with respect 141. Every body come together. Management think they better cause of there power 142. Pay an Salary Increase is Huge 143. To be recognized when you work hard to improve yourself 144. to Let us make some of the Thing They Bring in. 145. Ownership & Respect For Equipment 146. SMILE AND BE GREATFULL 147. more employment 148. longity 149. Co-workers need to grow-up 150. increase The moral - Hold Everyone to the same Standards 151. More Equipment to do the Right Job with. 152. Fair and equal treatment 153. Everybody should have better "shoes" I wear a bag w/ my shoes 154. being able to do other task or learning other task 155. I don't know 156. getting along with everybody 157. There are always ways to improve, However you will never satisfy everyone

June 2017

158. Respect For others and be Accountable for What comes out of Their Mouth 159. More training/self help 160. Better chance of progressing with the city 161. I can't Really Think of ANYTHING. I'm very Happy 162. Lunch For employees sometimes. 163. I don't know only been here 45 minutes 164. salary increase 165. People 166. Hiring process a little faster 167. Recruitment of more officers- or often overtime pay to put more officers on the street to help answer calls. 168. Medical Insurance paid for upon retirement 169. Group people who work well together Ex. Officer not doing well on shift. Find him/her different spot before we

lose a qualified officer 170. I am proud of the many things accomplished by Mr. Stevens-some of the City Council- (most of them-current

and past), Chief West, City leaders & employees without great leadership such as provided by our leaders, these things would not be possible. I am disappointed in some of the things I see going on with a couple of our council Members. As leaders, we look for leadership to bring our community together - not divide

171. I don't think the merit raises are a fair system based on the size of a large department (plus 100) with the different types of positions - - sworn officers vs. civilians. I think there should be a better scale for this. Also considering the number of supervisors that evaluate, some have different methods of measurement. How do you compare those? I'm very happy and thankful for my job with the city and think overall it is a great place to work. I think the City Mgr. does a great job and supports the employees.

172. Not Implementing Calea @ the PD!!! 173. Retirement Health Care Benefits 174. Full staff 175. Work environment in terms of the facility. Building is old & out dated, & why not talk about salary??? 176. The city is growing and we need more officers 177. Additional training 178. More patrol cars, many have high # of miles 179. Rebuilding places/Restoring homes 180. unsure at this time 181. more officers 182. Better equipment. 183. COMMUNITY INVOLVEMENT IN MAKING IT A BETTER PLACE 184. Can't think of anything at the moment 185. Better police Facilitys 186. A city council that believed and backed what the city does. 187. More equipment 188. City employee only events when employees can get together and enjoy time not in a work environment

(cookouts) 189. Boost morale, some departments Have Low Morale, Employees Always Negative About Everything. 190. I feel that some employees are not valued as much as others 191. Everyone working as a team and respecting one another and rules that same across the board 192. I would like to see people concentrate on the things that really matter, not the petty differences that always

make it to the front page of the paper. 193. salary increase 194. Do Your Job

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195. Maybe a green space/outside break area to relax on the lunch breaks. 196. More team building projects 197. If everyone got along better 198. salary increase 199. maybe a shelter in front of my shop so I can work in the rain 200. Having "casual' Friday's. A lot of departments already do this but not all departments are allowed to. 201. Option of 4-day workweek, Eased tension with Council 202. I am sick and tired of handling the call volume of two zones while an officer sits dowtown doing nothing. The city

will get itself sued when an officer eventually gets injured handling a violent call like a domestic by himself because an officer that is assigned to "C&W" could not leave downtown and assist. This department needs to MODERNIZE if it ever hopes to keep new officers (E-crash, E-citation, etc.)

203. Good quality employees that are eager to work when they came to work. 204. More officers 205. I have no problem with the pay and can't complain about the ins. 206. Things at the agency have vastly improved over the past two years. New/Better equipment and vehicles have

helped the effort. 207. A better relationship with community & All city council members 208. Consider health insurance coverage for retirees(s). Cost after retirement is too much, forces many to continue to

work after retirement 209. fair treatment 210. Be paid or given some type of compensation for having to return to work on your days off. 211. More focus on law enforcement 212. Stronger backing for our department heads when they are attacked wrongly by elected officials 213. Better police equipment. How can we do our job. If the equipment is not proper? Our safety is important as

well. 214. Getting rid of whining, entitled employees. One complaint goes a long way to dragging all of us down. 215. more personable chief, during lateral transfers take training and experience into consideration more. 216. More officers 217. I think we invest too much thought into what the citizens think of policing. Those that support us are law abiding

citizens and those that don't comitt most crimes. We should be allowed to police effectively. 218. Better health insurance for family/kids 219. Better health benefits and retirement options 220. getting rid of a few council members, when and how can we? 221. Nothing. I really enjoy where I work. 222. I'm unsure 223. To stop the public bickering between the City Council, it is unprofessional, I understand that they are Rep their

Voters, but Bevan Fosters comments on a recent FB article about a shooting, were highly unprofessional & racially charged. How is it that others are publicly crucified for social media activity. But councilman Foster can go and do very unprofessional things and nothing is said or done. Def double standard. I believe this sets a dangerous precedent for others.

224. We are on the right track keep doing what we are doing. However, don't force people to do projects or things on off time. Today their off time is a reason their morale is low, over worked and why? Because how people percieve them so must do more to change their minds?

225. Less mandatory meetings when I'm off work. 226. Advancement 227. I know you have tried, but educate the council on what is in their scope of responsibility. 228. Promotion process

June 2017

229. More cooperation between depts. 230. Honestly seems polictical views and certain people seem to be bringing down morale (Just look at recent post) 231. Less Drama at the City Council Meetings 232. nothing at this time, the Police Department has made a lot of great changes in the last two years, such as take

home cars 233. This is a narrow question, when you eliminate pay or salary increases. Because this is first and foremost a

job/career. Its not like we can take company trips together or things of that nature. People equate how good a job is by the benefits. That being said if you would be willing to expand the continuing education program to include Master Degrees this may help.

234. More people in IT so we can spend time with projects 235. Given more responsibility 236. Better equipment. 237. Continue to bring business to the city and equipment for officers. Surveys should also be considered to get

opinions on crime. 238. Money, vacation days 239. More staff in some areas. Better equipment refresh schedule: already better than in prev. years. 240. Council stop making everything race related. They are the ones that create a hostle work environment 241. Staff would stop acting like they are afraid to speak. "This is amongst blacks as well as white staff. Fainess for

hiring, often to staff first then often outside. You have to train anyway. Parttime should be eligible to receive bonus pay as well. We are city employees too.

242. Better communication in the work place 243. not sure other than city council members stop trying to push a agenda of race in everything that goes on in the

city. This is not the 1960's it's 2017. time to grow up 244. Team building 245. lower prices on family health care 246. We need one more people 247. If we could all get along and respect each other 248. I need more people in my dept to help carry out development of towns, submit proposals for events and

spearhead social media marketing 249. Even though I do not work for public works, in my opinion I think the moral is effected more by the supervisors

of certain departments who may be lacking the people skills for communication with their employee's other than that I would like to see all employee's trying to work together instead of stiring up trouble.

Q11. Is there anything else you would like to share?

1. I enjoy working for Goldsboro due to The support, vision and leadership of The city manager. Otherwise - would not still be here.

2. When HR is contacted, why do I hear feedback from my Department Head. How does this happen and why? I'd like to see funds allocated for extra training and schooling that ultimately benefits the city, ie. Water rescue etc. #4 continued: The employees I have heard from seem to compare themselves to others who are spoken to and recognized differently by our departments administrative staff. The only fix I see here is an attempt to be recognized equally, or try not to show favoritism while conducting business in the workplace.

3. Happy to be here 4. City is a good place to work & salary is an issue and so all merit raises, promotional processes, which is a

department problem. Overall Im happy and love my job being a firefighter is an awarding job.

June 2017

5. I've been employed with the city or almost 3 decades, the thing that disturbs me the most is individuals who think the city owes them something. It's a shame that a new employee starts their job and one of the first things they hear is how another employee hates work and everyone is against them.

6. No, I think that is it. 7. Everyone should continue to stay positive & respect each other; continue to smile even on your worse days. 8. I am blessed to work with a great group of individuals 9. not @ this time 10. Thanks to the City manager for all you do. Thanks for most of the city council. We don't let a few rotten apples

spoil the whole bunch. Hold your heads up and keep leading the city. It gets tireing to see the same attacks against you for the soul purpose of division. Their are us that do appreciate what you do.

11. I was hired when the City did not contribute to the retirement system for your first six months. I just think it would possibly bring some of the employees who hired under the same pretense a morale boost to know they will not have to work an additional 6 months longer compared to a brand new employee who may or may not consider the City their career.

12. I feel like the City Manager, Mayor, and majority of the council cares about employees and citizens. However, there are one or two council members I feel like are trying to bring morale down and stop the city from improving by bringing up race issues non-stop. When employees constantly see certain officials stirring up problems during meetings, it starts to make morale drop. Another thing, trying to give Council members a big raise and health insurance, but lowering employees percentage of merit raise is very concerning and like a slap in the face. I really appreciate everything that the City Manager does for the City and for employees. The City of Goldsboro is a great place to work.

13. I feel that a majority of supervisors are competent and look after their employees. Some are better than others and will be the case anywhere. I have never felt intimidated by anyone in my chain of command. I have working for the city and my department!

14. I think the City manager is doing great things for the city. In the last couple months I feel some of the Council have lost touch of there job. It seems as if they are taking attack on staff and employees. City employees are receiving 1% COL raise while the voted to have city insurance for an elected position. It is good for an government to have a checks & balance, but the council seems to be on a witch hunt. Thank you for taking your time to have the talk and read or response.

15. how can you be a City Council member if you are a felon 16. I believe the city manager is doing a great job. He has made many improvements in the city and I believe he

really cares about the employees of the city. 17. *Who ever is responsible for cutting grass for Police Department & Fire Department is terrible. Half the time its

not weed eated after mowed. This is Headquarters & Police Dept that all eyes see on Center Street. When Scott did his speech the grass is 2' tall in areas. *Second why is one of the council members a felon and sitting in a position such as he is now?

18. Agree with City Manager that some try to make an issue out of nothing. 19. Build a park with permanent sprinklers (fountains) for the children to play in during the summer, with the

rubber/foam areas to protect from falls 20. This is a good place to work 21. nothing at this time 22. 1% COAL raises are a joke while city council is getting insurance and voting themselves a raise. The fight for

insurance has been just been leverage to get an even bigger raise. 50% for a part time council member and only 1% for men and women risking their lives doesn't seem fair.

23. I have my job & all that work with me. 24. Concern about the way the STAR award is awarded! 25. Just thank you for all that is earned.

June 2017

26. not happy on pay!! 27. I really enjoy working with the City. Recently, I have felt uncomfortable at council work sessions and meetings.

But, that is from how our City Council is behaving - not because of employees. I hope they can continue to publicly work together as well.

28. w/the amount of supervisors and leadership our specific department should be absolutely the brightest shining star in the City. But I feel everyone is ok doing just enough and I hate that. I want us to be the best and I think we have potential. But when leadership isn't around, then productivity declines - unfortunately.

29. not at this time 30. appreciate equipment- We are approved for support the "proper" rotation of equipment _ We do not ask for

anything we do not need. We thank you for your support - Without you, we would be no where near where we are today.

31. top people not listen to one side 32. more rec-center 33. I enjoy the city and what everyone does. 34. I'm glad City Manager is not leaving us. 35. Keep up the good work. Thank you for what you do! 36. I love my job! 37. I truly appreciate the opportunity, that I have been given. To work for the City of Goldsboro. Also I have a great

team & supervisors. But most of all I enjoy what I do, & meeting people… In the community… 38. I really do enjoy working for the city. Opportunities like today's meeting show that you care about our feedback.

I am disappointed that elected officials are "stirring the pot" lately and causing animosity to build. 39. Glad that I had the opportunity to work for this organization. 40. Coming from a larger town and employer, I can see how small town "acquaintenances" can affect how things are

done. In order for the town to grow, everyone needs to be treated the same. Whether they are 'staples' of there community or not. We need state & federal help to grow also. To get that, we need to show that we want it and can use it the best ways possible without a 'kick-back' mentality

41. No other concerns 42. I believe the city manager is doing an excellent job. Keeping employees and community informed with monthly

updates. 43. I love working here, but sometimes the little people (part time) need attention too. No evals are done… there is

no 1 on 1 to improve. 44. I like the fact of the city manager speaking to us and sending emails. Hearing what is happening from him is

excellent. Mr. Stevens, I know you are faced with alot of tough issues. Keep up the good work. Personally I think you have done an outstanding job. Keep it up!!

45. I would like to thank everyone for giving me the opportunity to be a Goldsboro firefighter, even when things are tough you guys still fight for us. I know there are times where you probably feel like giving up but your efforts do not go unnoticed by many of us. Thank you all for what you do for us. I have 100% confidence in our city

46. Get those 2 City Councilmen off there seats if all they can do is cause trouble. Since they where elected everytime you turn around they are making things into a race war. It's ridiculous and uncalled for. They only contact those that will join their agenda. As a City Manager you have done a great job of improving benefits and pay. I have never felt insecure around you. Thank you for what you do.

47. Keeping the City government in my prayer's 48. The only thing I would like to add is something that cannot be fixed easily and I appreciate and understand this.

The problem with compression is an issue. I've been in my current position for 13 yrs of my career and individuals who have advanced relatively recently are very close to my salary.

49. I do think there are some people out there that would like to tare down and destroy the work place & the city government. This doesn't make sense to me but I guess it's the time we live in.

June 2017

50. Got to work on morale of workers & more race relations 51. No It won't go anywhere 52. Jobs are being changed to fit the person that they want to have them and that is one of the biggest problems

people are being told one thing but another thing is being done 53. Negative person is Chad. 54. I have been here 15 years and I used to love to get up and come to work But now I dred getting up and being

here. The Public Works is not what it used to be they have hired people not For the employe ther are For there selfs not us. They only hire From the base which hurts the people that have been here For a while and are able to Do the Job theres more But Im the Last Person Left. so all eyes on me. LOL

55. I'm very appreciative of my job here, and I'm very happy to come to work. I think the city manager is doing a great job and I also think Rick is doing a great job. I enjoy working with my co workers. The only thing I'm not thrilled about is my superintendant. I'm constantly confused by him. One minute he tells me I'm doing a great job and then turns right around tells me I'm not. I feel like sinse I'm fairly new he likes to give me a hard time.

56. Thank you for the Concern 57. I will continue to pray for the city Thanks 58. Would Love To move Forward with Better Change to go up in pay after Been here Long Time. 59. Truth 60. Really need for supervisor to give honest feedback and evals to their people. Supervisors should receive the

same from department heads. Evals should be tied in for promotions. I understand the human factor. People want to look out for their friends. Honest evals from top down would help with promotions. Employees will know whats expected and what to improve on.

61. The morale is suffering because employees in our department spend more time worried about what others are doing instead of doing their own job. They feel as though they are intitled to a promotion do to time served instead of being the best qualified.

62. I see people being passed up for promotions, that are very capable of moving into management. 63. Even though the city council meetings do not affect me personally, I have had MANY public citizens approach

me about the tension @ the council meetings in regards to racial tension Since I do not understand the full intent of certain council members I am at a loss of words of how to reply.

64. I hate when my supervisor says thank you bo or thank you bubba. That is not my name. 65. no thank you 66. make sure the best man is always best for the job at hand, not because you like the person 67. working with city is what you make it like marriage 68. some supertendents treat people with disrespect 69. favoritism 70. It took me many years to go to school/training (4 years) to ern a certification for my job. No one cared-forgot

why I was even gone-I received my certification-come back to work, nothing-Maybe it wasn't a big deal to upper management-When I did bring it up I didn't get much more than ok I forgot that's what you were doing-So anyhow-I worked hard and am now a "Local Certified Government Purchasing Officer". I'm proud but I did it to make sure I was doing my job the best I could for the citizens of Goldsboro

71. STAY FIAR AND 72. Have a great day 73. When you have an employee who is a Reservest or National Guard. Why don't the City grant them the time loss

while they were absent. 74. No Thank-You! I fine That A Don't go No Where 75. I find it difficult to move to other jobs with better pay, work habits. I feel being promoted you need to be A

minority. The city I feel plays favorites.

June 2017

76. No, Thanks for the Time and oppurtunity to work for the city of Goldsboro and being that I'm young hopefully I will be able to be here for a while.

77. Salary pay 78. I do believe longevity should be revisited. That was something that rewarded employees for being loyal to the

job for many years of service. It gave employees that didn't have enough time in service a goal to work toward. 79. The city is still up and coming, attracting new business on a regular basis. We still need to continue to put our

best foot forward. I appreciate the time that Scott took to speak to us. 80. I have worked here 16 years, not going anywhere. I love my job. I Think that the issue's the city is having is Bull

____ the Chief meant nothing with the Trump thing - City manager Doing a great Job - Paint shop is not doing anything wrong. Council members appears to be problem.

81. Things are looking absolutely hopeless w/ the recent captain promotions and the leadership being put into place to lead the department and the future Calea will arguably be the biggest mistake EVER made or implemented at this Police Department or in the city.

82. Overall happy, especially with the progress Chief West has brought about. 83. I've been at the department 17 years, I've seen Bad times and good times. The last two years have been the best

I've seen. I think the Chief is doing an outstanding Job. The city Manager has been their for each employee. I have saw racial tension over the last six months from city council members. I feel this is uncalled for and needs to be delt with. But overall this is an awesome place to work and I look forward to many more

84. I see too many times where one employee can say or do something and their word is taken over all others. This causes a great "dent' in morale and ones effectiveness to perform

85. I am happy with my job and love serving my city. I served my country for 10 years and we were a brother and sister hood. Here feels like you are judged and talked about constantly. Sometimes by captains to regular Patrol officers.

86. I would like to see the city take more interest in the infrastructure (water, sewer roads). All the new business coming to town is great as well as the recreation opportunities. However, all that should (in my opinion) be second to good roads, and the best drinking water possible.

87. (Sometimes you cannot make everyone happy) every bad seed will pass, continue doing whats right 88. I've been here a year and I'm still just as happy as when I started 89. I do hope Council can learn to respect each other's differences & build better relationships with one another to

make Goldsboro a better city; lower crime, stronger communities & enhance the appearance to draw others. 90. I think that the more and more individuals put forth the effort with their jobs, they will see the difference all

around in the work place. When people tend to care, it shows. This is something that won't happen over night. But if we strive for this, changes will happen over time.

91. I love this dept and this city and remain loyal to this city. I support the Chief and City Manager. The Mayor has also been great. Some of the City Council as well. I have talked with many officers that fully support the city and sere prepared to do what ever needed to show our support if the City Manager of our Chief were Suspended or Disciplined because of the recent events in the media

92. In my opinion, The City is an awesome place to work. However recently, The City Council (or two members of council) dictate how we should be doing our job. They are constantly trying to make problems/issues out of nothing! I have been here 20 years and have worked through many city councils. To include the one that took away logevity day. However that council still out shines the above (two) members only. I understand people being compassionate about their job, However what these two are doing is ridiculous.

93. Chief/PD is working hard at progressing in a positive direction & is doing well. He always has his officers in the fore front of his mind.

94. Patrol officers are continuosly being asked to come in on their off time to work or go to training-Keep all required training during working hours.

June 2017

95. City Councilman Foster is creating a hostil working environment for the employees of this city. His racil remarks in both public forum and on social media does not reflect highly on the city or the position that he was elected for. If these actions continue to be allowed to happen he will create a divide further in the entire city of Goldsboro

96. "Community Policing" theory does not work, and has never been proven to do so. I applaude the effort to try something new, however it has been proven in effective at reducing crime. People we encounter often say "I'm just glad I didn't get locked up in the county, cause they don't play!" The county has and is known to still be "law enforcers". We have strayed away from that title, leaving those who want to make a real difference incapable, and those not working in an enforcement capacity vulnerable. This is a frustration shared by many, but are not willing to speak up do to heavy support by Leadership and the Rabuns.

97. Community policing will not stop all the drug activity. And also, Chief West is great. 98. The few that complain do not represent all of us 99. More pay for field training officers, less training on days off. Off time for patrol officers is IMPORTANT. Stop

community "service" policing on our days off during the middle of the day 100. I enjoy my job! 101. Overall the city is a much better place to work now than several years ago. 102. I support the City Manager and Police Chief 100% 103. Look into getting the gang grant back or off duty hotspot patrols. I believe they would help decrease violent

crimes in the city and allow officers to do things they don't normally get to do. I believe community policing has a time and place but it seems to not have much effect in many areas of the city. A lot of people we aim our community policing towards do not like the police and nothing will change that. I think the citizens that appreciate us want to see more production.

104. Unhappy w/ the conduct of some of the Council Members 105. I would only add that lack of communication from the city to employees is a big reason people make negative

comments. They don't know they hear from one person something then hear or see something else. People want to know what is impacting them, but when only hear about it through media or rumors, this will only hurt vs. not help us.

106. Community policing is a good thought and one day will be of great use here. Right now, it needs to be put on hold. Time and money needs to be centered and focused on Special operations, equipment, and the newly assemble ERT Squad. If you want violence in the city down, that needs to be focused on. I can tell you from talking to people not in front of a camera or video tape that they want crime reduced and shootings down. The more you continue to policing community projects and such, it is going to raise the question, "How is this keeping my family safe?"

107. Scotts is very fair. 108. If the Chief has to answer for a FB post then everyone should! Just saying. Thought thats what the wanted policy

was for? 109. Again work is what you make it, if a person has a positive attitude and is motivated, work will always be good.

However, there are some employees that will always see the negative and feel as they are victims-no matter how hard the city trys to satisfy them. From what I have noticed and the officers at GPD have the highest moral (in recent years) since I have been there (18 years). I hope the negative employees don't overshadow the great progress GPR has made

110. Hope everyone enjoy work and if not communicate to try to fix and not stir controversy. 111. No matter how busy things are I am happy to come to work everyday. That is extremely important and I'm

blessed to have this opportunity. 112. I believe the reason we are conducting this survey and Scott felt compelled to share comments is sad. Initicted

by the environment some council members have created. However, usually these circumstances present an opportunity to create stronger bonds and increased cohesiveness. Hopefully that will be the case.

June 2017

113. The police department is forcing community walks within certain areas of the city. This includes knocking on doors & talking with the families in side. This is forcing a concept on the officers which is not community Policing. These officers are coming in on their days off to walk in the heat of the day. This puts the officers in a negative mood to start. Then the citizens (most cases) do not want other people seeing the police at their house. Community Policing can be done in much better ways than this. Other local government/Police Depts in Eastern NC have been community policing for many years. Go to these cities & learn what they do from them. The morale of officers is dropping rapidly. Now many other officers are looking for other places of employment.

114. The city has come a long way since I've started. A lot of up and downs but I feel over all we are trying to improve everyday.

115. I love working for the city of Goldsboro. I appreciate the way we operate and the genuine concern for staff tht comes from the manager and his staff.

116. Stop promoting from the outside. This stops longtime employee's progression and creates low morale. 117. Need Security too cold/hot depends on season, need glass around desk to protect you 118. I have worked for this city for 18 years and love my job but I don't like what I see and how at times people are

sick of the race talking and it needs to stop. 119. Thanks for making an effort to make things better

Other Comments

1. only disrespected by select members of public and some elected officials 2. Yes, but don't feel as if I'm in a position to be a leader 3. I have the best job in the world. My value sometimes feel like just a number. 4. Nothing; we go in to many different directions The work that I do is very rewarding fr that I feel blessed!! I feel

like the City needs me 5. The people that are in our community. 6. Co-workers, community, board, downtown businesses, constant growth in downtown 7. Somewhat feel valued. I feel that if I was truly valued the city would do more to see that everyone gets

competitive compensation. I feel that my direct supervisers do what they can to show that they care. It's the little things like when I have had a death in the family & them giving me support & checking on me.

8. I'm happy overall but at times frustrated of decisions being made. I feel underappreciated at times for things I do, to try to make department better. Asst. Chief cares, Fire Chief does not show the same at times concern by many at this department. Feel younger individuals are listened too more than experienced older personnel.

9. happy for the most part 10. When it comes to raises there are some that get these raises that have nothing to do with our job. Another

words the playing field isn't even. 11. I love my job! I feel highly respected because I try to treat people the way I want to be treated. 12. There is no Accountability for upper management 13. Q6 Like my job but don’t feel appreciated by supervisor 14. Q8 5 for co workers 1 for superintendant 15. Q9 I'm good. The employees in my department don't feel the superintendant respects them. 16. Q7 Immediate supervisor 17. Q7 respect goes along way no man should be called bo boy or bubba 18. Ethnic Group - This sure not Be 19. Q7 I nevered had a supervisor like Pat, one who cares about actually helping you as a person and Not just

concerned with work First, so that means a lot to me and wouldn't wont to work under another supervisor. 20. Q6 This used to be a 5 up until resently

June 2017

21. As previously stated, this place is an awesome place to work. Outside persons (such as these particular council members) should not be allowed to dictate how we do our job over their perceived thoughts/ideas. Our Chief is the best Chief I have ever worked for, and this whole "DRAMA" has been taxing on him as well as the department (in my opinion) For the council members personal gain and media attention.

22. Q7 (Direct Supervisor) 23. Q7 Sgt 5 and Major 3 24. Q1 Normally a 5 but the environment of the City Council (some) has lowered it.