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City of Manteca Fire Department “Protecting our Community for 89 Years” 1 GOVERNMENT City Council- Manager CITY COUNCIL MEMBERS -MAYOR- Willie Weatherford -COUNCIL MEMBER- -COUNCIL MEMBER- Steve DeBrum John Harris -COUNCIL MEMBER- -COUNCIL MEMBER- Vince Hernandez Jack Snyder -CITY MANAGER- Robert Adams -FIRE CHIEF- George Quaresma

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City of Manteca Fire Department

“Protecting our Community for 89 Years” 1

GOVERNMENT City Council- Manager

CITY COUNCIL MEMBERS

-MAYOR- Willie Weatherford

-COUNCIL MEMBER- -COUNCIL MEMBER- Steve DeBrum John Harris

-COUNCIL MEMBER- -COUNCIL MEMBER- Vince Hernandez Jack Snyder

-CITY MANAGER- Robert Adams

-FIRE CHIEF-

George Quaresma

City of Manteca Fire Department

2007 Annual Report 2

MISSION STATEMENT

To care for, protect, and serve the Community

Slogan: “WE HELP PEOPLE”

Guiding Principles

We are committed to the protection of life, property and the environment.

We believe the community is the reason for our existence.

We believe all members of our community are entitled to our best effort.

We will foster and sustain the trust of the community, and will protect that confidence through

our attitude, conduct, and actions.

We will pursue safe, effective, timely and economical solutions.

We will be sensitive and responsive to the diverse and changing needs of our community.

Firefighter Empowerment

Always attempt to execute a standard problem-solving outcome:

Is it the right thing for our customer?

Is it the right thing for our Department?

Is it legal, ethical, and nice?

Is it something that would look appropriate to others?

Is it at our organizational level?

Is it something you are willing to be accountable for?

Is it consistent with our Department’s mission, values, and policies?

If the answer is yes to all of these questions, don’t ask for permission, JUST DO IT !

City of Manteca Fire Department

“Protecting our Community for 89 Years” 3

Interim Fire Chief’s Statement

It is with great pleasure that we provide you with the Manteca Fire Department’s Annual Report

which outlines the activities of the Manteca Fire Department for the period of January 1, 2007 through December 31, 2007. Once again this year, the Manteca Fire Department worked diligently to keep pace with the growing and ever-changing complexion of our community. We have attempted to move forward progressively always mindful of the needs of our community. Within this Annual Report, you will find specific information on the activities, programs, and accomplishments of our four Divisions: Administration, Operations, Training/Safety, and Fire Prevention. We are honored to highlight a few of the Department’s major accomplishments during 2007.

The Department hired the first three Public Safety Sales Tax (Measure M) employees on June 11th in preparation for staffing the new Truck Company planned to arrive in October 2008 that will be placed in service in April of 2009.

The Department was awarded a Federal Emergency Management Agency (FEMA) grant for our Public

Education Safety Trailer in April 2007. The new trailer has enhanced the Department’s ability to provide hands-on fire safety training and target school-aged children - a goal of the Manteca Fire Department and United States Fire Administration (USFA)

Continued progress was made on the City Disaster Preparedness Plan throughout 2007. The stakeholders

within the City convened and developed a comprehensive disaster management program identifying roles and responsibilities and the training requirements of all City employees. Federal and State mandated classes were held within the City on the National Incident Management System (NIMS) and Standardize Emergency Management System (SEMS).

In 2007, the State of California adopted the 2006 International Fire Code, with 2007 California

Amendments. The Manteca Fire Department adopted the 2007 California Fire Code with our local Manteca Municipal Code requirements. This was the first time in 6 years that the state has adopted a new code. The community will benefit from these new codes designed to enhance life safety.

City of Manteca Fire Department

2007 Annual Report 4

The Department developed specifications for a new 100 foot aerial ladder truck and will take delivery in October 2008. This unique and invaluable fire apparatus will provide all our needs to perform rescue in high rise structures, including the ability to gain access to any roof in Manteca in order to conduct vertical ventilation activities with the goal of confining the fire, saving lives and reducing property damage. In addition, the Department developed specifications for two new 1500 gpm pumpers and will take delivery on both units in April 2008. One of these engines was purchased to operate out of the new Station 4 building due to open some time in 2009. These replacement engines will ensure our ability to operate state-of-the art equipment enhancing our performance and overall effectiveness.

The Department purchased and implemented enhanced software technology (FireView™ software) as a tool

to help review existing deployment policies and develop new strategies. FireView integrates Fire and EMS data with GIS, allowing agencies to easily map and analyze data. By identifying incident patterns and response effectiveness, resources can be more optimally redeployed. In addition, the FireHouse™ Report Management software was expanded into the Fire Prevention area to better manage the building occupancies and inspection data. This allows information to be accessible Department wide, while looking toward the future when this data will be accessible in the field by Inspectors, Engine Company Officers and Incident Commanders.

As a testament to the character of the employees of the Manteca Fire Department, our firefighters

responded to 7 major wildland fires across the state this past year. Manteca Firefighters were sent to the devastating Lake Tahoe fires in July. They made a significant difference in the lives of several families in the week they were there. On one of the deployments to Southern California in October, Manteca Firefighters worked 38 hours straight and saved more than 50 homes at the Witch Fire in Pomona. This same crew was featured on the Today Show with Matt Lauer. These are examples of how the dedicated firefighters of this Department are willing to help citizens in need, no matter where we may be needed.

And finally, our sincere thanks to the Mayor, City Council and City Manager for their support and guidance, without which we would be unable to provide our high level of service. On a more personal note, I would also like to thank the Administrative Staff, Career and Reserve firefighters, and SAFE members for the outstanding work they do every day for you, our neighbors and friends. Yours in Service, Chris Haas Interim Fire Chief

City of Manteca Fire Department

“Protecting our Community for 89 Years” 5

TABLE OF CONTENTS

A. INFORMATIVE

1. Governing Department Body 2. Mission Statement 3. Interim Fire Chief’s Statement 4. Growth Monitors

B. FIRE DEPARTMENT PROGRAMS 1. Emergency Medical Services 2. Training 3. Fire Prevention 4. Reserve Firefighters 5. Hazardous Materials 6. CPR/Basic First Aid 7. S.A.F.E. 8. Explorer Post 24 9. Child Passenger Seat Safety 10. Public Education 11. Neighborhood Watch 12. Chaplain

C. DEPARTMENT PERSONNEL 1. Organizational Chart 2. Suppression Personnel 3. Administration Personnel 4. Reserve Personnel 5. Personnel Acknowledgements 6. Retirements

D. FIRE DEPARTMENT STATISTICS

1. Suppression 2. Death and Injuries 3. Fire Dollar Loss 4. Vehicle Inventory

The 2007 Annual Report was coordinated and produced by Engineer Bob Marty.

City of Manteca Fire Department

2007 Annual Report 6

35,43741,500

44,954

54,97559,700 61,927

63,703 65,076

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

1986 1991 1996 2002 2004 2005 2006 2007

Population increased 2.2% in 2007

Growth Monitors

LOCATION OF CITY FIRE STATIONS Fire Station #1 Fire Station #2 Fire Station #3 Fire Station per Square Miles Fire Personnel per Capita

290 S. Powers Ave. 1154 S. Union Rd 399 W. Louise Ave 1 per 5.73 miles 1 per 1,972 residents

CITY STATISTICAL INFORMATION

City Population 65,076

Assessed Dollar Value $5,010,528,000 City Square Miles 17.20 Elevation 34 Feet

Population Increases Since 1986

City of Manteca Fire Department

“Protecting our Community for 89 Years” 7

FIRE DEPARTMENT

PROGRAMS

City of Manteca Fire Department

2007 Annual Report 8

Emergency Medical Services Program by Engineer Mike Hohn Emergency Medical Services (EMS) incidents continue to be the most frequent emergency response made by Manteca

firefighters. In fact, EMS incidents made up 65% of all emergencies the department responded to for the year. This year showed a steady increase of medical related emergency responses from previous years and remained a primary area of focus for the departmental training program. The Manteca Fire Department currently employs 33 line personnel, 30 are trained as EMT-1’s, and three are trained as EMT-Paramedics. The Command Staff and Fire Prevention Bureau also have five EMT-1’s and two EMT-Paramedics. All Reserve personnel are also EMT-1’s, with the exception of recently hired Reserves who are required to complete EMT training as a condition of their employment. EMS training is provided by the department for 15 to 20 hours a year per employee, with additional in-house study time and daily company training. Manteca Firefighters respond to a variety of EMS calls. For example, calls vary from lifting an uninjured

fall victim, to engaging in CPR efforts to patients in full cardiac arrest. In 2007, there were a total of 24 calls for cardiac arrest involving CPR.

The Department was able to update its automatic external defibrillators with the addition of 10 LifePak 1000’s. These new defibrillators are smaller, lighter, and more customized for the changing requirements of the American Heart Association.

The graph on the next page illustrates the various EMS calls the

department responded to in 2007. This breakdown gives our EMS instructors a more specific idea of the types of calls to which our department responds. Consequently, instructors can develop more customized lesson plans for the training of our personnel, allowing us to be better prepared for the needs of our community.

City of Manteca Fire Department

“Protecting our Community for 89 Years” 9

Cardiac - 36413%

Pulmonary - 53419%

Altered LOC - 63723%

Diabetic - 1746%

Trauma - 63122%

Overdose - 1154%

Miscellaneous - 37813%

The graph below represents the diversity of emergencies firefighters treat.

Medical Patient Breakdown 2007

Cardiac: Problems directly affected by heart related emergencies (such as chest pain, and full arrest).

Pulmonary: Difficulty breathing, shortness of breath, and respiratory arrest.

Altered LOC: Emergencies related to altered mental status (such as dizziness and seizure).

Diabetic: Problems regarding abnormal blood sugar levels.

Trauma: Problems involving injuries as a result of physical force.

Overdose: Calls for overdose emergencies, whether intentional or unintentional.

Miscellaneous: Problems involving other impairments needing emergency care.

City of Manteca Fire Department

2007 Annual Report 10

Training Program by Captain Dave Marques

The purpose of the training division is to maintain the skills of, and develop better techniques for

Manteca Firefighters to perform their job in a safe and efficient manner. The highest priority is training appropriate to the rank or specialized position within the department.

Training is delivered in three formats: In-service, sponsored and voluntary. In-Service training is conducted by company, or shift officers on a daily basis. Outside instructors may be used that have specialized skills in a particular subject area. This category of training, by far, accounted for the greatest number of hours. The 13,500 hours dedicated to in-service training reflects the commitment of the Manteca Fire Department to become and remain as highly trained as possible.

Outside training by department personnel is typically sponsored training. Many want to develop

skills beyond what our department is able to provide. Each member of the department is allotted an amount of time to attend these classes, if desired. This resulted in a total of 609 hours of training.

Voluntary training is the fire service related training not given or sponsored by the department.

Voluntary training reflects initiative and personal growth of members in the organization to seek additional opportunities to better prepare themselves for advancement and additional responsibilities. These very committed individuals accounted for 2,663 hours of training.

In addition to the regular monthly training, the Department also conducted a three week in-house academy for three new Firefighters. This training consisted of all types of fire service related skills. Each subject was taught by a different fulltime Firefighter who had exceptional knowledge in that specific field. The Manteca Fire Department will continue its commitment to keep firefighters trained to a level which meets the needs of this ever changing profession and the community it serves. This is evident by the number of hours spent on training this year, a total of 16,772 hours.

City of Manteca Fire Department

“Protecting our Community for 89 Years” 11

Fulltime Training Hours by Annual Comparison

16,772

13,936

11,27710,523

7,8679,381

12,007.50

02,0004,0006,0008,000

10,00012,00014,00016,00018,000

1991 1996 2002 2004 2005 2006 2007

There was a 17% increase in total

training from 2006-2007.

City of Manteca Fire Department

2007 Annual Report 12

Fire Prevention by Fire Marshal Randy Sutton

This year’s data indicates two very interesting facts. Construction of new homes was relatively slow

in 2007, but the commercial growth in our city was higher than ever. With the increased growth of commercial development the Fire Prevention Bureau experienced an increase in the number of plan reviews, primary inspections, and public education presentations.

Recently the State of California adopted the 2006 International Fire Code, with 2007 California

Amendments. Consequently the Manteca Fire Department adopted the 2007 California Fire Code with our local Manteca Municipal Code requirements. This was the first time in six years that the state has adopted a new fire code. The new code is very different, so there will be a significant learning process that will take place over the next year. The Fire Prevention Division expects to complete a number of projects this coming year. Projects in the plan review or construction phase include: Bass Pro Shops, The Commons Care and Alzheimer Facility, the Prestige Living Center for Senior Citizens, The Woodbridge Recreation Center at Del Webb, Costco, JC Penny’s, Office Max, and many more. As the commercial construction intensifies, 2008 should be a very interesting and busy year.

The Fire Prevention Bureau is empowered to inspect all commercial structures annually for fire hazards. The goal of the Fire Inspection Program is to save lives, protect property, and to educate the public in fire safety. It is not the goal of the Fire Inspection Program to place an undue hardship on any business in the city. In most instances, fire code violations can be avoided by good housekeeping. Plans Review:

The Fire Department reviewed 399 commercial building plans in 2007. Included in those reviews were automatic fire sprinkler systems, fire alarm systems, and commercial cooking fire suppression systems. Each building and system was inspected several times during the building process. The fire department also witnesses acceptance testing of all fire alarm and suppression systems to ensure that the systems will function as designed. Development Review Committee:

The Fire Department plays a key role in reviewing new subdivisions and commercial development within the City of Manteca. Some projects are submitted multiple times during sketch, preliminary and final plan design. The Fire Department also reviews annexation requests to identify potential development concerns.

City of Manteca Fire Department

“Protecting our Community for 89 Years” 13

Reserve Program by Engineer Sterrie McLeod The Program The Reserve Firefighter program is designed to supplement the career personnel. All Reserves are required to respond to major incidents to assist with fire ground activities. A minimum of 12 hours a month must be spent riding with the Engine Company, and Reserves are encouraged to ride more. Ride Time: 3328.75 Hours The ride time program allows the Reserve Firefighters to work alongside the career personnel. When doing ride time the reserves are expected to perform all of the same functions as a full time firefighter. Emergency Call Backs: 395.75 Hours The City of Manteca Fire Department greatly appreciates the prompt response to major incidents by our Reserve Firefighters. Their assistance plays a large role in the department’s efficiency and overall effectiveness. Training: 787 Hours The focus of training for the Reserve Firefighter is on basic firefighting and emergency medical skills. Drills are conducted on a weekly basis by the career personnel on a variety of topics. Every Reserve must be certified as an EMT-1 and California State Certified Firefighter after one year of service. Recruit Academy: 2220 Hours Approximately every two years, the City of Manteca Fire Department puts on an academy for new Reserve Firefighter Recruits. This year we hired 18 new reserves and put them through a 12-week recruit academy. The academy focuses on the California State Fire Marshal Firefighter 1 curriculum. The academy was a success and as of July the City of Manteca has 16 new Reserve Firefighters. Total hours worked by Reserve Firefighters in 2007: 6731.5 Reserves Moving Up The reserve program has created an excellent platform for Reserve Firefighters to become full time personnel. This year, Tedd Hunter, a long time reserve, was hired full time and Nick Haas who worked for Lathrop-Manteca Fire District, and who was a previous reserve, was also hired full time. Congratulations to both of them.

City of Manteca Fire Department

2007 Annual Report 14

Hazardous Materials Program by Division Chief Randy May

The Hazardous Materials Program helps lessen injury and risk to our community by providing department personnel with a basic knowledge of how to mitigate hazardous materials incidents. All firefighting personnel are certified to the standard of Hazardous Materials First Responders at both the Operational and Decontamination levels. Additionally, seven department members are trained as Hazardous Materials Specialists and serve on the Regional Hazardous Materials Response Team. This is important to the City of Manteca as it allows the city to take advantage of Regional resources in the event an incident warrants it.

Today the problem with hazardous materials is greater than ever. With the ever changing materials

and their characteristics the challenge is to know what these products will do when exposed to the environment, especially in a fire situation. In a partnership with OES, Manteca Fire Department crews inspect all facilities and businesses in our city that have large amounts of hazardous materials at their location. A large variety of facilities are inspected during any given year. These facilities use or store products ranging from paints and thinners to exotic chemicals used in the manufacture of high-tech equipment components. Inspection of these facilities helps prevent an emergency event that would place our citizens and the environment at risk. We will continue to be pro-active in inspecting these facilities.

2007 Hazardous Materials Incidents (39)

15

7

16

1

0

4

8

12

16

20

FlammableLiquid

CombustibleLiquid

Gas Leak ChemicalHazard

City of Manteca Fire Department

“Protecting our Community for 89 Years” 15

28

229

18

139

15

117

14

112

20

161

9

60

28

267

0

50

100

150

200

250

300

1996 2000 2002 2004 2005 2006 2007

CPR Related Data

Classes Conducted Students Taught

CPR / Basic First Aid Program by Engineer Robert Villalovoz

The goal of the Manteca Fire Department’s CPR training is to provide individuals with the education and skills necessary to recognize an emergency, call for help, and provide temporary basic life support for a victim, patient, or a family member. Our fire department’s program includes information to prevent injury and illness by focusing on early warning signs, accident and injury prevention, and healthy lifestyles.

Training is provided to the City of Manteca’s employees on the second Tuesday of each month. This year we expanded the program to offer CPR and first aid to the community on the first Saturday of each month. CPR is taught to all fire department personnel internally.

The CPR / Basic First Aid Program’s success falls mainly onto our instructor’s commitment to the program. Without their help, this program would not have reached the number of individuals we were able to train. Our department has doubled the size of instructors this year in order to better serve the community. Listed below is a breakdown of the number of classes and students taught by City of Manteca Firefighters.

City Employee Classes - 14 City Employee Students - 122 Community Classes - 8 Community Students - 70 Fire Personnel Classes - 6 Fire Personnel Students - 75

City of Manteca Fire Department

2007 Annual Report 16

S.A.F.E. Program by Firefighter William Todd

The Seniors Assisting the Fire Effort (SAFE) program

was established two years ago. The vision of the program is for senior citizens to volunteer their time and talents to assist the fire department and serve the community. SAFE members have been very active volunteering over 3,000 hours this year.

The SAFE program has expanded to include 23 members and evolved to include several additional roles for SAFE members such as in public education and operations. For example, SAFE members are assisting at fire station tours and fire awareness in the schools classes. Oftentimes when firefighters are conducting a station tour or safety class at school, they are called away to an emergency leaving their audiences waiting for their return. SAFE members are enhancing customer service by stepping in and continuing with the tour or safety class. On a

similar note, operationally SAFE members have been instrumental in doing mail-runs between fire stations and retrieving medical equipment that is transported with patients to hospitals outside of the engine companies immediate response districts. Other areas SAFE members are engaged in include training, administration, and fire prevention activities. Additionally, many of the SAFE members have been trained as Ham Radio Operators. As a result, they will be available as a valuable resource in the event of a disaster.

Ultimately, the program has enhanced our fire department’s ability to provide customer service and free up frontline firefighters for life-saving functions. Our SAFE members have enjoyed community pride, a more efficient fire department, and a chance to make a difference in the community.

SAFE Members for 2007

SAFE Supervisors Jim Fey - Administration Bob Pfirmann - Prevention

Lois Page – Finance

Robert Scharmann - Operations Richard Bishop – Training

SAFE Volunteers

Janet Boranian Rick Brabin

Robert Burnam Samuel De La Cruz

Michael Edward Syble Evans

Margaret Goe Galo Gonzalez

Carol Lazetera Bea Lingenfelter

Al Maestretti Roger Meadows

Patricia O’Brien William Ravo

Loid Shipp Richard Silverman

John Waldum Elaine Winks

City of Manteca Fire Department

“Protecting our Community for 89 Years” 17

Explorer Post 24 Program by Engineer Keith Scott

In 2007 The Manteca Fire Explorers completed over 900 hours of training, community service, and ride time. The Post went through a drastic change this year with an influx of new members. We currently have 16 Ride Qualified Explorers, who continue to be committed to the Department and the Post. Through the growth of the Department and exposure into the community the Explorer Post has become a very dedicated part of our Fire Department. The Fire Explorers have worked very closely with our Seniors Assisting Firefighters Efforts (SAFE) members at various community events by showcasing their protective clothing and giving tours of the fire engines. We will continue to strive in 2008, focusing on the education and job training aspects of the Fire Service. The following are the names of our members:

Jory Burns Kyle Cacayorin

Jeffrey Clare Ryan Clinton

Ryan Dawson Tim Geerlof

Brian Luttrell Allen Moreno

William Neilsen Stuart Nickels

Richard Sepulveda Eric Smith

Bryan Smith Bobby Treat

Richard Twohy Stephan Vazquez

Administration

Division Chief Kirk Waters Chief Advisor

Engineer Keith Scott Lead Advisor

Advisor Al Maestretti Volunteer Advisor

City of Manteca Fire Department

2007 Annual Report 18

Child Passenger Seat Safety Program by Engineer Robert Villalovoz

Traffic collisions are the leading cause of unintentional injury-related deaths among children 14 and under, killing approximately 1,700 children and injuring another 248,000 each year. Nearly 42% of all unintentional childhood injury-related deaths resulted from motor vehicle collisions. Nationally, 4 out of 5 child passenger restraints inspected were installed improperly last year with an average of three errors per seat. According to the San Joaquin County Public Health, 9 out of 10 car seats are installed improperly each year. These statistics reflect the importance of properly maintained and installed child safety seat.

Through the National SAFE KIDS Campaign, the Manteca Fire Department provides a service to help reduce the risks of injury or death to children by offering free child passenger safety checks. Parents and caregivers are educated on the proper installation of child restraint systems. During the installation, the car seats are checked through the National Highway Traffic Safety Administration database for recalls and the parents are directed how to remedy any problems identified.

To serve the community we set up a booth at the Veritas Elementary School PTA Safety Faire in

April to provide parents with information about child passenger safety. Assistance was provided with the Ripon Police Department for a Car Seat Event in September. Forty-five seats were checked by technicians over the four hour event. Similarly, we participated at the Annual Fire Prevention Extravaganza in recognition of Fire Prevention Week in October.

Every year our program has shown a gradual increase in public service. There were a total of 83

Child Passenger Safety Checks and Installs that were conducted for the citizens in our community.

City of Manteca Fire Department

“Protecting our Community for 89 Years” 19

360

516

373 386451 460

1996 2002 2004 2005 2006 20072007 Fire Demonstration Program

Public Fire Education Program by Fire Marshal Randy Sutton, Deputy Marshal Marvin Mears, and Inspector Ty Campbell

Public Education and Demonstrations

The Manteca Fire Department continues its role as a provider of information relating to the hazards of

fire and other safety related topics. Effectively communicating with our citizens is essential for any success in educating the public. We spend approximately 230 hours annually teaching children about fire safety. In addition, approximately 350 hours are spent each year in providing Public Education Demonstrations, Fire Extinguisher Demonstrations, Neighborhood Watch Events, and other special events such as Q-15. The Q-15 event educates high school seniors about the risk of driving while intoxicated. A mock vehicle accident is presented to community high schools using the students as victims to illustrate the danger of drunk driving.

The month of October is Fire Prevention Month. Each year the Manteca Fire Department and the Firefighter’s Union, Local 1874, combine efforts with other local agencies to host a safety event during Fire Prevention Week. The department passes out batteries for smoke detectors, brochures, coloring books, pens, pencils, and other fire prevention handouts.

Fire Awareness In The Schools

The Manteca Fire Department participated in 460 public education demonstrations in 2007. The goal

is to provide information to the public and make them aware of fire and life safety hazards. This year saw some major changes in our Fire Awareness In The School (FAITS) Program.

The FAITS program consists of the delivery of educational presentations to the elementary schools in Manteca. The program targets second, fourth, and sixth grade children who benefit from a basic fire prevention safety message. Firefighters taught a total of 3,494 students throughout the year. In 2007, a committee was established to improve the FAITS program. New curriculum was developed that is more interactive and age appropriate.

This year, the FAITS program was enhanced with the addition of a fire safety trailer procured through a $64,558 grant from FEMA. The fire safety trailer provides a mobile classroom which demonstrates potential hazards in a familiar home environment. It contains a living room, kitchen, and a bedroom. In addition, the trailer is equipped with a natural disaster simulator for earthquakes and other natural disasters, a non-toxic smoke system, a heated door for simulated fire detection, a telephone communication system for 911 scenarios, a sounding smoke detector and a fire escape, just to name a few.

City of Manteca Fire Department

2007 Annual Report 20

41

64

4436 32 33

010203040506070

2001 2002 2004 2005 2006 2007

Annual Meetings

Public Fire Education Program Cont…

Neighborhood Watch Program

The Neighborhood Watch Program allows people in each neighborhood to gather together in a united

effort to secure and protect their homes. The Fire Department became an integral part of this program because we realized it allowed us to disseminate a significant amount of information about our Department and how we can help the public.

Our participation in the

Neighborhood Watch Program remains as one of the more effective ways Firefighters can interact on a non-stressful basis with the public. We are available to meet with various groups throughout the City. Neighborhood groups may request a fire company for a static display and fire prevention handouts at neighborhood functions. A good example is the National Night Out event held each year. This year we had the opportunity to visit 33 different neighborhood functions. Hopefully, our citizens will come to know us as their friend and ally.

City of Manteca Fire Department

“Protecting our Community for 89 Years” 21

Fire Chaplain Program by Firefighter Traig Smith

The Manteca Fire Department partners with a group of local ministers that comprise the Fire Chaplain Program. The effort of these ministers to respond voluntarily to emergencies when requested is what makes the program effective. These ministers typically respond, as requested by Firefighters, when families are in a time of need, such as a death or terminal illness of a loved one. The Fire Chaplains have also teamed with local hospitals to provide grief support when needed at Doctors Hospital and the Kaiser facility.

Fire Chaplains arrive on the emergency scene, or at the hospitals, and provide support to those in need. They can assist a family with notifications and funeral arrangements. The Fire Chaplains are available 24 hours a day on a rotating schedule to provide objective crisis intervention and support. Fire Chaplains are also available to members of the Fire Department should a need arise. The Fire Department Chaplains are valuable in a time of need. The following are a list of our valued Fire Chaplains. Mark Bell James Menchaca Mike Dillman Mark Mahaffie Mike Moore Mark Rindels Dale Rogers Dave Bliss

This program continues to impact our community through the tireless efforts of these men when our

citizens need them most. On behalf of the Manteca Fire Department, our thanks go out to each of them.

City of Manteca Fire Department

2007 Annual Report 22

FIRE DEPARTMENT

PERSONNEL

City of Manteca Fire Department

“Protecting our Community for 89 Years” 23

Organizational Chart

Administrative Asst. III

Reserve8

Firefighter3

Fire Engineer4

Fire Captain3

Division ChiefTraining/Safety

'A' Shift

Reserve7

Firefighter3

Fire Engineer4

Fire Captain3

Division ChiefAdministration

'B' Shift

Reserve7

Firefighter3

Fire Engineer4

Fire Captain3

Division ChiefOperations

'C' Shift

Adm.Asst. II

Fire Inspector

DeputyFire Marshal

Captain

Division ChiefFire Prevention

Fire Chief

City of Manteca Fire Department

2007 Annual Report 24

Suppression Personnel

‘A’ Shift Division Chief Chris Haas

Position Captain Bob Davis Captain Dave Marques Captain Rob Grycel Engineer Bob Jacobsen Engineer Derek George Engineer Steve Santos Engineer Kevin Terpstra FF Sterrie McLeod FF Armando Blanco FF Rob White FF Tom Solorzano

Year of Hire 1987

1996 1998 1986 1990 1990 1997 2005 2006 2006

2007

‘B’ Shift

Division Chief Kirk Waters

Position Captain John Hillis Captain Bill Canfield Captain Robert Martinez Engineer Oscar Castro Engineer Robert Villalovoz Engineer Keith Scott Engineer Tony Taberna FF Bill Todd FF Travis Gooch FF Brian Swift

Year of Hire

1980 1998 1999 1987 1988 2000 2001 1990 2006 2006

FF Tedd Hunter 2007

‘C’ Shift Division Chief Randy May

Position Captain David Breitenbucher Captain Franco Torrice Captain Kyle Shipherd Engineer Jeff Barr Engineer Bob Marty Engineer Steve Burrows Engineer Jeff Dennis FF Michael Hohn FF Traig Smith FF Wes Chamberlain

Year of Hire 1986

1996 1997 1985 1986 1987 2004 1999 2001 2006

FF Nick Haas 2007

City of Manteca Fire Department

“Protecting our Community for 89 Years” 25

Administration Personnel

Position Administration: Fire Chief George Quaresma Division Chief Chris Haas Division Chief Randy May Division Chief Kirk Waters Administrative Assistant III Debbie Williams Fire Prevention: Fire Marshal/Division Chief Randy Sutton Deputy Fire Marshal/Captain Marvin Mears Fire Inspector Tyrone Campbell Administrative Assistant II Glenna Dungan P/T Administrative Assistant Sharon Moore

Date of Hire 1977 1978

1985 1987 1995

1981 2005 2005 1998 2007

Internal Department Growth 1986 1991 1996 2002 2004 2005 2006 2007 Administrative Personnel

3

7

8

9

9

9

9

10

Suppression Personnel

22

30

27

30

30

30

30

33

Personnel Updates 2007

Average Age of Fulltime Personnel 41.08 years Average Years of Fire Service Experience 12.23 years Average On Duty Engine Company Personnel per Day/Shift 9.75 personnel

City of Manteca Fire Department

2007 Annual Report 26

Reserve Personnel Position Date of Hire Reserve FF Jeff Pilgrim 1987 Reserve FF Scott Willis 1993 Reserve FF James Booker 1995 Reserve FF Gus Rueb 1998 Reserve FF Chris Nickels 1998 Reserve FF Patrick Dellenback 2005 Reserve FF Nicholas Loehrer 2005 Reserve FF Mike Loomis 2005 Reserve FF Tim Rivas 2005 Reserve FF James Barr 2007 Reserve FF Carlos Blanco 2007 Reserve FF Ty Campbell 2007 Reserve FF Seth Davis 2007 Reserve FF Justin Durrer 2007 Reserve FF Dennis Hatfield 2007 Reserve FF Derek Leong 2007 Reserve FF Matt Lopez 2007 Reserve FF Carlos Martinez-Diaz 2007 Reserve FF Robert Nava 2007 Reserve FF Kyle Nordvik 2007 Reserve FF Art Salas 2007 Reserve FF John Viss 2007

Personnel Acknowledgements 30 Years of Service Fire Chief George Quaresma 20 Years of Service Division Chief Kirk Waters, Captain Bob Davis, Engineer Steve Burrows, Engineer Oscar Castro, and Reserve FF Jeff Pilgrim 10 Years of Service Captain Kyle Shipherd and Engineer Kevin Terpstra

Retirements

Fire Chief George Quaresma

1977 -2007

Thank you for your years of dedication and service.

City of Manteca Fire Department

“Protecting our Community for 89 Years” 27

Fire Department Statistics

City of Manteca Fire Department

2007 Annual Report 28

Hour of the Day Calls

82 87 84117132 116

134162169

197207

262269275275262253257259207237236

167143

050

100150200250300

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 0

Calls During Days of the Week

706

658676

622

654 619654

560580600620640660680700720

Sunday

Monday

Tuesday

Wednes

day

Thursday

Friday

Saturd

ay

Calls During Month of the Year

431 350 419 364397 414 372 390353 330 367

402

0100200300400500

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Fire Suppression

Total Suppression Calls (4589)

Fires: Structures, Vehicles, Grass . . . etc. Emergency Medical: Heart Attacks, Severe Illnesses, Injury Accidents . . . etc. Other Emergencies: Non-injury Accidents, Hazardous Spills, Cancelled Calls . . . etc. Service: Assists, Odor Investigations, False Alarms . . . etc.

269

2,963

764

593Fires 5.9%

Emergency Medical 64.6%

Other Emergencies 16.6%

Service 12.9%

City of Manteca Fire Department

“Protecting our Community for 89 Years” 29

Other Fires

172 204 159 16650 68126

49

0

100

200

300

1986 1991 1996 2002 2004 2005 2006 2007

166 Other fires for 2007

Medical Emergencies

1504 14222437 2395 2891 29632580

9780

1000200030004000

1986 1991 1996 2002 2004 2005 2006 2007

2963 Medical Emergencies for 2007

Fire Suppression

Structure Fires

106 101 7973105647493

050

100150

1986 1991 1996 2002 2004 2005 2006 2007

64 Structure fires for 2007

Vehicle Fires

48 45595175

495667

020406080

1986 1991 1996 2002 2004 2005 2006 2007

49 Vehicle Fires for 2007

City of Manteca Fire Department

2007 Annual Report 30

Other Emergencies

609 483 670 774 735 764733244

0

500

1000

1986 1991 1996 2002 2004 2005 2006 2007

764 Other Emergencies for 2007

Service Calls

745 639 621 564 593621

634363

0200400600800

1986 1991 1996 2002 2004 2005 2006 2007

593 Service calls for 2007

Mutual Aid

130 204 253 228 30622147

0100200300400

1992 1996 2002 2004 2005 2006 2007

221 Mutual Aid Incoming for 2007

203 206 178 171 155 1471050

100200

300

1992 1996 2002 2004 2005 2006 2007

147 Mutual Aid Outgoing for 2007

Fire Suppression

City of Manteca Fire Department

“Protecting our Community for 89 Years” 31

Total Response Distribution By Station1,406

1,547

1,636E241E242E243

Average Response Time

4.74.744.724.64

4.44.54.64.74.84.9

5

E241 E242 E243 Total Avg.

Percent Effectiveness(Arrive in 5 minutes or less)

76.375.9 75.6

77.6

72

74

76

78

80

E241 E242 E243 Total Avg.

Fire Suppression

Manteca Fire Department performance standards require that the first-due unit will arrive on the scene of an emergency incident within the average of five minutes of total reflex time for all incidents. When a fire company is already committed to an emergency call in their first-due area and another emergency call occurs in that same area, the next closest fire station must take the call. This is called “queuing.”

23558

13349

8438

E243

E242

E241

Engine Response Ratios

Outside Five Minutes Queing

City of Manteca Fire Department

2007 Annual Report 32

3

2

1 1 1 1 1 1

0

0

1

2

3

1983 1986 1987 1990 1994 1995 2001 2006 2007

CIVILIAN FIRE DEATHS (12) 1983 TO 2007

Causes of Civilian Fire Deaths 1983 to 2007

UNCONSICIOUS (1)8%

SUSPICIOUS ACT (5)42%

VEHICLE FIRES (2)17%

GRASS FIRES (1)8%

ABANDONED CIGARETTE, CIGAR

(2)17%

UNDETERMINED (1)8%

Civilian Injuries During Fire Incidents

12

4

2

76

2 2

0

2

4

6

8

1986 1991 1996 2002 2004 2005 2006 2007

Num

ber o

f Inj

urie

s

Death and Injuries

City of Manteca Fire Department

“Protecting our Community for 89 Years” 33

Firefighter Injuries During Fire Incidents

4

9

35

2

8

5

14

0

2

4

6

8

10

12

14

16

1986 1991 1996 2002 2004 2005 2006 2007

Num

ber o

f Inj

urie

s

Safety Related Injuries

911

22

10 10 107

0

5

10

15

20

25

1991 1996 2002 2004 2005 2006 2007

Inju

ries

Death and Injuries

City of Manteca Fire Department

2007 Annual Report 34

Annual Dollar Loss by Comparison

$889,900

$2,913,310$2,631,465

$1,322,416

$2,414,320

$729,480$638,864

$792,121

$0

$500,000

$1,000,000

$1,500,000

$2,000,000

$2,500,000

$3,000,000

$3,500,000

1986 1991 1996 2002 2004 2005 2006 2007

$164,760

68

$105,620

68

$275,225

38

$525,850

131

$12,800

7

$1,030,100

20

$1,280,070

56

$0

$200,000

$400,000

$600,000

$800,000

$1,000,000

$1,200,000

1991 1996 2002 2004 2005 2006 2007

Annual Dollar Loss-Arson/Suspicious Fires

Dollar Value Number of Fires

Fire Dollar Loss

Dollar Loss Report 2007

Buildings = $2,273,275

Vehicles = $ 336,510

Other = $ 21,680

Total = $2,631,465

City of Manteca Fire Department

“Protecting our Community for 89 Years” 35

Fire Prevention

Weed Abatement Program

Spring Fall Total Citations Written 1,597 496 2,093 Citations Cleared 1,501 482 1,983

Properties Sent to Bid 37 29 66 Cost-Weed Clean-up $6,663 $3,824 $10,487

Inspections and Activities

5646

1,771

194 235 399

3,2492,900

0500

1,0001,5002,0002,5003,0003,500

PrimaryInspections

BusinessLicense

Inspections

Fire SystemsChecked

Plan Checks Business,Weed and

Auto NoticesIssued

Business,Weed and

Auto NoticesAbated

HazMatInspections

FireworksBooth

Inspections

City of Manteca Fire Department

2007 Annual Report 36

Vehicle Inventory Response Vehicles Assignment

7028 2003 Ford F-550 Rescue 24 7022 1998 American La France-1500 GPM E 241 7029 2003 American La France-1500 GPM E 242 7017 1989 Pierce-1500 GPM E 243 7015 1989 Pierce-1500GPM Reserve Engine 7010 1981 Ford/Van Pelt-1000 GPM Reserve Engine 7008 1976 Howe-1250 GPM Reserve Engine 7034 1988 Ford C8000 OES-223

Staff Vehicles Assignment

7032 2003 Explorer D/C Administration 7031 2002 Explorer D/C Training 7030 2002 Explorer D/C Operations 7035 2007 Expedition Fire Marshal 7033 2003 Taurus Fire Chief 7027 1999 Explorer Deputy Fire Marshal

Utility Vehicles Assignment

7020 1991 Chevrolet Suburban Fire Prevention 7007 1927 American La France Historical Society 0701 USAR Trailer Rescue Trailer 0307 Pace Journey Trailer Trench Rescue Trailer 7018 1990 Flatbed Trailer Antique Transport 7014 1988 Dodge Pick-Up #1 Utility Transportation

City of Manteca Fire Department

“Protecting our Community for 89 Years” 37

A Look Back

City of Manteca Fire Department

2007 Annual Report 38

Notes