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System Center Client Management
Client Management Challenge
Microsoft Optimized Desktop
System Center Client Management Solutions
Future of Client Management
Conclusion
Agenda
Client Management is Changing
Workplace boundaries stretching
Employee profiles are shifting towards digital natives
Pressures on IT to improve workforce effectiveness
Meanwhile cost & compliance issues are on the rise
Infrastructure Optimization Models
User-CentricityApplicationsDatacenter
Dynamic IT
Unified &Virtualized
Process led & Model driven
Service Enabled
User Focused
People, Process,
Technology
IT is anefficient
cost center
Standardized
Rationalized
IT is abusiness enabler
Dynamic
IT is a strategic
asset
Basic
IT is acost
center
The Microsoft Optimized DesktopGives users mobility & flexibility while preserving IT security & control
Modern Client
Dynamic Access
Orchestration
System Center Client Management
Make Users Productive Anywhere
Improve Securityand Control
Streamline PC Management to
Save Costs
Performance | Reliability | Compatibility
Fundamentals
Direct AccessBranch CacheFederated SearchNavigation
BitLockerBitLocker To GoAppLockerSecurity Development Lifecycle
Deployment ToolsPowerShellWindows Troubleshooting PlatformVDI Enhancements
Make Users Productive Anywhere
Improve Securityand Control
Streamline PC Management to
Save Costs
Performance | Reliability | Compatibility
Fundamentals
Direct Access Delivers outbound
configuration services to managed clients
Branch Cache Reduces network
traffic and improves delivery services
BitLockerBitLocker To Go
Deployment Tools
Integrates with Task sequencer to ensure that partitions are secure and centrally managed
Integration with Windows ACT provides a single console view of applications and testing data
Integration with WinPE and Windows Imaging
Integration with USMT v4.0
Windows 7, MDOP, and System CenterFaster and easier tools to help at every stageDiscover &
AssessCompatibility
Deployment
User ProductivityHardware & App.
inventory
Windows 7 readiness reports
Application knowledge
Application Compatibility Toolkit
Compare testing data with vendors
Decide which apps will migrate, which will benefit from virtualization
Deployment process management
User migration tools
WinPE, WIM integration
Application management integration
Seamless migration of user settings, data & applications
Users are productive immediately
Virtualization eliminates app compatibility issues
Virtualization Creates FlexibilityComprehensive management of physical & virtual resources
PresentationVirtualization
ApplicationVirtualization
HardwareVirtualization
Virtual Desktop
Infrastructure
System Center & the Optimized Desktop
Make People Productive Anywhere
Consolidate & Reduce Costs
Lower CostsDeliver
ServicesBe
Compliant
Reduced Costs by standardizing on Windows and System Center
Minimized costs through visibility and improved compliance
Increase Visibility to
Support Compliance
Consistent user experienceAny device, any locationPhysical, virtual & self-
service management
Unified visibility & reporting Support process
compliance across the entire user ecosystem
Integrated end-to-end managementManage PCs, devices,
softwareAutomation across the
PC lifecycle
Going from request to deployment in just a few days instead of
months
System Center Client Management
Consolidate & Reduce Costs
Deliver Services | Be Compliant | Lower Cost
…using a Zero-Touch Installation, we can significantly reduce the high costs associated with deploying and managing a large number of computers across many domains and locations.
“
“
Service Manager allows us to use one system where all relevant information. Knowledge will be reused to solve reoccurring incidents and thereby improve IT department efficiency.
“
“
“Having one infrastructure for management is a huge benefit for us. We have one place—Microsoft—to go for support, accountability, and licensing. This has tremendous impact on lowering total cost of ownership and increasing return on investment.
“ “
System Center helps deliver on the TCO Promise of Desktop Virtualization
Streamlined Management using System CenterIntegrated Provisioning
App
-
-
- Unify process, reporting and visibility to support compliance
Familiar & Easy to Use Products
Single Pane for Management & Reporting
Nee
ds
Man
agem
ent
(Com
plia
nce
, C
ost
Contr
ol,
Consi
stent
Use
r Exp
eri
ence
)
Del
iver
s on
the
Pro
mis
e (T
CO
, Fl
exi
bili
ty)
Integrated Provisioning
Client Lifecycle Management
Assess Inventory and
Compatibility
Incident, Problem &
Change Management
Deploy OS and
Applications
Backup, Repair,
and Restore
Compliance & Risk Management
Monitor Performance & Configuration
Deliver Services | Be Compliant | Lower Cost
CONNECTORS
Asset Management
Self Service IT Business Intelligence
Service Manager - The Power is in the Integration
Automate and Deploy
Capacity and
Utilization
Inventory and Usage
Alert Manageme
nt
Portal
Incident and Problem
Workflows
Knowledge Base Data WarehouseCMDB
Authoring
Change
Active Directory
Deliver Services | Be Compliant | Lower Cost
Client protection with DPM v3Best in Class protection of XP, Vista and Windows 7
No user interaction required (optional for advance users)
“Unique user data” only, not the whole machine/OS
Up to 1,000 clients protected per DPM server
DPM v3 – Beta Fall 2009, ship in Spring 2010
DPM centrally manages and integrates with
Windows Backup
Retain last year with DPM v3
Restore last week on an airplane from Windows
Make People Productive Anywhere
System Center Client Management
Deliver Services | Be Compliant | Lower Cost
With Application Virtualization, we give users the flexibility to run the applications they need without any risk of conflicts. And IT has accelerated application packaging and time-to-delivery.
“
“We’re passionate about virtualization, because it lets us overcome physical barriers to business growth. We can hire people to work from home … and make them productive immediately.
“ “
We believe that we can reduce the workload on the Service desk by educating the users to use the Self Service Portal for new service requests, knowledge articles and announcements from IT. This will allow servicedesk staff to focus on other tasks.
“
“
Flexible deployment from an integrated console
Virtual Application Deployment
Applications become centrally managed virtual services
Streamed on demand to desktops and laptops
Virtual applications run in an isolated virtual environment
Never installed on the local device so there are no application or hardware conflictsDeliver Services | Be Compliant | Lower Cost
Empowering the End UserUser self-service portal
Provision SoftwareReset PasswordsCreate/view service requests
View announcementsSearch/view knowledge base
Deliver Services | Be Compliant | Lower Cost
System Center Client Management
Increase Visibility to Support Compliance
Deliver Services | Be Compliant | Lower Cost
Configuration Manager 2007 can use the templates to automatically scan the targeted Windows systems, discover where configuration drift exists, and then issue updates to bring those systems back into compliance. This eliminates the guesswork in getting a system scanned and fixed. It’s a powerful tool.
“
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System Center gives us a simple overview of what's happening in our environment. We see what's deployed successfully, where the problems are and why.
“ “
Monthly updates will be deployed 75% faster taking just one day to implement.“ “
Improve ComplianceEnforce consistency across clients with DCM and Service Management
Create, maintain & report on client configurationMonitor & report on complianceImprove governance, compliance & risk management with GRC AcceleratorsDeliver Services | Be Compliant | Lower Cost
System Center Client Optimization Solutions
Adaptive Service Delivery
Automate Client Deployment & Management
Secure and Manage for Compliance
Configuration Manager v.Next
User-focused• Allow administrators to shift application deployment focus to
“intended users”• Central application library with real-time self provisioning• End-user defined subscriptions, “follow-me”, and delivery
preferences
Orchestration• Intent-based automation of traditional and virtual app delivery (TS,
App-V, MEDV)
• Conditional delivery of applications across all user devices including mobile
• Comprehensive deployment of operating systems, applications, and updates
Simplified• Updated admin console for ease-of-use and consistency• Simplified architecture that reduces infrastructure and increases
scalability• Improved scenario integration with System Center, Windows, and
Forefront
On-Premise Online
Control and ownership
Strategic capabilities
Customization, compliance
Seamless integration
Flexibility of choice
The Power of Choice Differentiation Across Support Models
System Center Online Desktop Manager
Host protectionDesktop monitoringDesktop configurationIT Asset management
Update ManagementRemote AssistanceSilverlight UI
Online Desktop Manager
System Center Online Desktop Manager
Software DistributionActive Directory IntegrationInternational Expansion
Future
System Center Client Management Today and Tomorrow
Enhancing the
value of ECAL
Next Steps
Step 1: Contact your
Microsoft account
manager to get your Core IO assessment
Step 2: Learn more
about Microsoft’s
latest desktop management technologies
Step 3:Provide System Center
resources to your IT
professionals to review and
assess
Step 4:Tap into the experts at Microsoft
Services or partners
trained to optimize your infrastructure
