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CXP GROUP Cloud and Infrastructure SITSI® Research Cluster 2018

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Page 1: Cloud and Infrastructure - pac-online.com · Cloud Computing BI, Analytics & Data Management Digital CX & Internet of Things READ MORE ... DE, FR, UK, EMEA, Worldwide only • Cloud-related

C X P G R O U P

Cloud and InfrastructureSITSI® Research Cluster 2018

Page 2: Cloud and Infrastructure - pac-online.com · Cloud Computing BI, Analytics & Data Management Digital CX & Internet of Things READ MORE ... DE, FR, UK, EMEA, Worldwide only • Cloud-related

C X P G R O U P

Grow your understanding of software, IT services and digital

markets…

SITSI® stands for "Software and ITServices Industry" and is the umbrellabrand for all off-the-shelf studiespublished by market research andconsulting firm PAC (a CXP Groupcompany).

…which helps you take action today.

SITSI® helps you understand thechanges in your environment, seizeopportunities, formulate crucialbusiness strategies and take the rightinvestment decisions.

…with the most comprehensive research portal…

• 500 vendor profiles• 350 market reports• 150 expert views• Over 65k data points in

1,000 datamarts• Over 600 smart use cases• Published/updated every year

What is SITSI®?

Ta k e a g l i m p s e a t t h e S I T S I ® l i b r a r y

Page 3: Cloud and Infrastructure - pac-online.com · Cloud Computing BI, Analytics & Data Management Digital CX & Internet of Things READ MORE ... DE, FR, UK, EMEA, Worldwide only • Cloud-related

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50% of the top 50 IT providers use SITSI®Our research covers over

30 countries representing over 95% of the global IT expenditure.

S I T S I 2 0 1 8

3k

7k

65k

300k

documents

active users

data points

annual downloads

SITSI® statistics

Strategy definition

Planning & budget

Operationalexecution

Page 4: Cloud and Infrastructure - pac-online.com · Cloud Computing BI, Analytics & Data Management Digital CX & Internet of Things READ MORE ... DE, FR, UK, EMEA, Worldwide only • Cloud-related

C X P G R O U P

Our game changing topics

Cl oud Comput i ng

BI , Ana l y t i cs & Da t a

Management

Di g i t a l CX& I n t e r ne t o f Th i ngs

R E A D M O R E

CyberSecur i t y

For each of the topics shown above, PAC publishes market reports, detailed market figures, vendor rankings atworldwide and local levels, and much more. Explore by topic area or select specific regions or countries using theSITSI® advanced search function.

Bus i nessApp l i ca t i on -

Re l a t ed Ser v i ces

Publications 2018: 10 market reports15 vendor profiles

(+ Expert Views)

Publications 2018: 10 market reports15 vendor profiles

(+ Expert Views)

Publications 2018: 20 market reports20 vendor profiles

(+ Expert Views)

Publications 2018: 10 market reports15 vendor profiles

(+ Expert Views)

Publications 2018: 10 market reports15 vendor profiles

(+ Expert Views)

R E A D M O R ER E A D M O R ER E A D M O R E R E A D M O R E

Page 5: Cloud and Infrastructure - pac-online.com · Cloud Computing BI, Analytics & Data Management Digital CX & Internet of Things READ MORE ... DE, FR, UK, EMEA, Worldwide only • Cloud-related

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Cloud and InfrastructureDefinition and Segmentation

Page 6: Cloud and Infrastructure - pac-online.com · Cloud Computing BI, Analytics & Data Management Digital CX & Internet of Things READ MORE ... DE, FR, UK, EMEA, Worldwide only • Cloud-related

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Vendor data & profiles

Vendor benchmarks & RADARs

Market volumes & forecasts

IT rates database & deal trackers

Expert views & market reports

Use case databases& IT budget trackers

The SITSI® Research LibraryThe most comprehensive research platform on software & IT services markets since 1992.

SITSI® membership gives you access to over 3,000 documents.

Page 7: Cloud and Infrastructure - pac-online.com · Cloud Computing BI, Analytics & Data Management Digital CX & Internet of Things READ MORE ... DE, FR, UK, EMEA, Worldwide only • Cloud-related

C X P G R O U P

Our 2018 research agenda and updates

V i e w o u r c u r r e n t C l o u d a n d I n f r a s t r u c t u r e r e s e a r c h

• Cloud security• Containers• Artificial intelligence vs. cloud• IaaS adoption by verticals

• SaaS adoption by verticals• Trends in cloud consumption• Provider selection • Sourcing trends & SLAs

Page 8: Cloud and Infrastructure - pac-online.com · Cloud Computing BI, Analytics & Data Management Digital CX & Internet of Things READ MORE ... DE, FR, UK, EMEA, Worldwide only • Cloud-related

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Our 2018 research agenda and updatesVendor Profiles – Worldwide: Cloud Computing

• Accenture, Alibaba, AWS, Appirio (Wipro), Atos, Box, Fujitsu, Google, HPE, IBM, NTT Communications, NetSuite (Oracle), OVH, Oracle, Orange Business Services, Rackspace, SAP, Salesforce, ServiceNow, T-Systems

Market Figures - All Countries & Regions• Cloud - Public, Hosted & Managed by

Segments• Cloud-related Consulting, SI and AM by

Segments• Infrastructure (IaaS) - by Segments• Software as a Service (SaaS) by Segments• Software as a Service (SaaS) by Vertical

Sectors

Vendor Rankings: DE, FR, UK, EMEA, Worldwide only• Cloud-related Consulting & Systems

Integration (C&SI)• Infrastructure as a Service (IaaS)• Software as a Service (SaaS)

For a detailed list of research by country, please go to slide 12.

V i e w o u r c u r r e n t C l o u d a n d I n f r a s t r u c t u r e r e s e a r c h

Page 9: Cloud and Infrastructure - pac-online.com · Cloud Computing BI, Analytics & Data Management Digital CX & Internet of Things READ MORE ... DE, FR, UK, EMEA, Worldwide only • Cloud-related

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Western Europe

Eastern Europe

Asia Pacific

Middle East & Africa

AustriaBelgiumDenmarkFinlandFrance

GermanyItaly

Netherlands

Czech RepublicHungaryPoland

RomaniaRussia

SlovakiaTurkey

Rest of Eastern Europe*

Australia*China*India*

Japan*Rest of Asia Pacific*

South Africa*Middle East*

Rest of Africa*

Our research covers over 30 countries, representing 95% of global IT expenditure

Americas

NorwaySpain

SwedenSwitzerland

UKRest of

W. Europe*

USACanada*Brazil*

Mexico*Rest of Latin America*

* only market figures & forecasts

Page 10: Cloud and Infrastructure - pac-online.com · Cloud Computing BI, Analytics & Data Management Digital CX & Internet of Things READ MORE ... DE, FR, UK, EMEA, Worldwide only • Cloud-related

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Our research covers over 20 products and services segments in 9 vertical sectors

VERTICAL SECTORS

InsuranceManu-facturing Banking Public

SectorRetail &

WholesaleTelecom Utilities Services &Consumers Transport

IT MARKET

SOFTWARE PRODUCTS

HARDWARE

IT SERVICES

SOFTWARE & IT SERVICES (SITS)

Infrastructure Software &Platforms

ApplicationSoftwareProducts

Horizontal

Business Applications

(incl. BI)

Technical Applications

Operating

Systems

Network, System,

Storage and Security

Management

(N3SM)

Office, Content &

CollaborationApplication-related

Project Services**

Application

Management

MiddlewareVertical

Business Applications

Infrastructure

Support Services*

Infrastructure-related

Project Services**

Infrastructure

Outsourcing

Services***

N3SM &

Middleware

Applications

(incl. BI)

V i e w o u r s e g m e n t a t i o n i n f u l l

Infrastructure-RelatedServices

Application-RelatedServices

BusinessProcess

OutsourcingSaaS

C X P G R O U P

Page 11: Cloud and Infrastructure - pac-online.com · Cloud Computing BI, Analytics & Data Management Digital CX & Internet of Things READ MORE ... DE, FR, UK, EMEA, Worldwide only • Cloud-related

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Definition, Segmentation and Methodology

Page 12: Cloud and Infrastructure - pac-online.com · Cloud Computing BI, Analytics & Data Management Digital CX & Internet of Things READ MORE ... DE, FR, UK, EMEA, Worldwide only • Cloud-related

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Definition and Segmentation

Our methodology and segmentation allow us to producereports that are highly regarded for both their detail andtheir critical reviews of the leading software and ITservices companies. Find out how we gather informationand produce our reports below.

Detailed Segmentation:Cloud and Infrastructure Cluster

R E A D M O R E

SITSI®Methodology

R E A D M O R E

Page 13: Cloud and Infrastructure - pac-online.com · Cloud Computing BI, Analytics & Data Management Digital CX & Internet of Things READ MORE ... DE, FR, UK, EMEA, Worldwide only • Cloud-related

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Thousands of face-to-face interviews with IT users and IT suppliers

Our efficient research experts create more than a hundred surveys each year

PAC’s knowledge databases Informal knowledge sharingbetween PAC experts

Macro-economic data set and multi-dimensional correlation patterns

SITSI® research methodologyIn-depth analysis of local markets is at the heart of our

research and results in the PAC Reference Model.

40+ years of consulting projects

Our unique bottom-upapproach enables us to provide a granular and reliable market view.

Page 14: Cloud and Infrastructure - pac-online.com · Cloud Computing BI, Analytics & Data Management Digital CX & Internet of Things READ MORE ... DE, FR, UK, EMEA, Worldwide only • Cloud-related

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From ad-hoc inquiry calls to small custom analyses,from speaker engagements to strategic workshops

• Additional market or competition insight • Adaptation of our market and vendor data to your

own portfolio elements or market segmentation• Input & opinion to feed your strategy & positioning

discussions • Keynotes for your customers or kick-off

presentations for your teams

• Speed, agility and proximity – you have our full commitment

• Every quarter (or upon request) we provide an overview of your hotline issues addressed, the days used, and the balance of hotline days remaining.

• Hotline time is not required for simple questions or clarification of information in published reports –this type of inquiry is handled at no expense.

PAC Hotline Service

Sometimes our clients needintelligence beyond what isavailable in our SITSI®

repository.

That’s when simple, directand flexible access to ourexperts comes into play.

Page 15: Cloud and Infrastructure - pac-online.com · Cloud Computing BI, Analytics & Data Management Digital CX & Internet of Things READ MORE ... DE, FR, UK, EMEA, Worldwide only • Cloud-related

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We have developed the ‘7-levers-to-growth’ approach, which enables us to systematically analyze and tailorthe areas of action that drive your market success and to execute them accordingly. Our services are tailoredto your specific needs and are based on 40 years of market insight and experience as well as current marketdata from our SITSI® research library.

Our consulting servicesPA C , a C X P G r o u p c o m p a n y

Strengthen your sales pitch and develop the right growth strategy using our consultancy services

C X P G R O U P F i n d o u t m o r e a b o u t o u r c o n s u l t i n g s e r v i c e s

Page 16: Cloud and Infrastructure - pac-online.com · Cloud Computing BI, Analytics & Data Management Digital CX & Internet of Things READ MORE ... DE, FR, UK, EMEA, Worldwide only • Cloud-related

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The leading European research and consulting firm for business

software, IT services and digital transformation

Paris – LondonMunich – Berlin – Hamburg Cologne – WürzburgBucharest – Vienna – ZurichSan Francisco

Who we arePAC, a CX P G r o u p Co mp a n y

RESEARCH CONSULTING EVENTS

Page 17: Cloud and Infrastructure - pac-online.com · Cloud Computing BI, Analytics & Data Management Digital CX & Internet of Things READ MORE ... DE, FR, UK, EMEA, Worldwide only • Cloud-related

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Contact usPA C , a C X P G r o u p C o m p a n y

Christophe ChâlonsSenior Vice PresidentHead of Research & Chief Analyst+49 89 23 23 68 [email protected]

Karen ManzanoDirector Client Service+49 178 14 53 [email protected]

Christine OsianderSITSI Customer Support+49 89 23 23 68 [email protected]

Karsten LeclerquePrincipal Consultant –Outsourcing & Cloud+49 171 76 79 [email protected]

Daniella CampbellVice President –Head of DACH Sales+49 152 5897 [email protected]