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C X P G R O U P
Cloud and InfrastructureSITSI® Research Cluster 2018
C X P G R O U P
Grow your understanding of software, IT services and digital
markets…
SITSI® stands for "Software and ITServices Industry" and is the umbrellabrand for all off-the-shelf studiespublished by market research andconsulting firm PAC (a CXP Groupcompany).
…which helps you take action today.
SITSI® helps you understand thechanges in your environment, seizeopportunities, formulate crucialbusiness strategies and take the rightinvestment decisions.
…with the most comprehensive research portal…
• 500 vendor profiles• 350 market reports• 150 expert views• Over 65k data points in
1,000 datamarts• Over 600 smart use cases• Published/updated every year
What is SITSI®?
Ta k e a g l i m p s e a t t h e S I T S I ® l i b r a r y
C X P G R O U P
50% of the top 50 IT providers use SITSI®Our research covers over
30 countries representing over 95% of the global IT expenditure.
S I T S I 2 0 1 8
3k
7k
65k
300k
documents
active users
data points
annual downloads
SITSI® statistics
Strategy definition
Planning & budget
Operationalexecution
C X P G R O U P
Our game changing topics
Cl oud Comput i ng
BI , Ana l y t i cs & Da t a
Management
Di g i t a l CX& I n t e r ne t o f Th i ngs
R E A D M O R E
CyberSecur i t y
For each of the topics shown above, PAC publishes market reports, detailed market figures, vendor rankings atworldwide and local levels, and much more. Explore by topic area or select specific regions or countries using theSITSI® advanced search function.
Bus i nessApp l i ca t i on -
Re l a t ed Ser v i ces
Publications 2018: 10 market reports15 vendor profiles
(+ Expert Views)
Publications 2018: 10 market reports15 vendor profiles
(+ Expert Views)
Publications 2018: 20 market reports20 vendor profiles
(+ Expert Views)
Publications 2018: 10 market reports15 vendor profiles
(+ Expert Views)
Publications 2018: 10 market reports15 vendor profiles
(+ Expert Views)
R E A D M O R ER E A D M O R ER E A D M O R E R E A D M O R E
C X P G R O U P
Cloud and InfrastructureDefinition and Segmentation
C X P G R O U P
Vendor data & profiles
Vendor benchmarks & RADARs
Market volumes & forecasts
IT rates database & deal trackers
Expert views & market reports
Use case databases& IT budget trackers
The SITSI® Research LibraryThe most comprehensive research platform on software & IT services markets since 1992.
SITSI® membership gives you access to over 3,000 documents.
C X P G R O U P
Our 2018 research agenda and updates
V i e w o u r c u r r e n t C l o u d a n d I n f r a s t r u c t u r e r e s e a r c h
• Cloud security• Containers• Artificial intelligence vs. cloud• IaaS adoption by verticals
• SaaS adoption by verticals• Trends in cloud consumption• Provider selection • Sourcing trends & SLAs
C X P G R O U P
Our 2018 research agenda and updatesVendor Profiles – Worldwide: Cloud Computing
• Accenture, Alibaba, AWS, Appirio (Wipro), Atos, Box, Fujitsu, Google, HPE, IBM, NTT Communications, NetSuite (Oracle), OVH, Oracle, Orange Business Services, Rackspace, SAP, Salesforce, ServiceNow, T-Systems
Market Figures - All Countries & Regions• Cloud - Public, Hosted & Managed by
Segments• Cloud-related Consulting, SI and AM by
Segments• Infrastructure (IaaS) - by Segments• Software as a Service (SaaS) by Segments• Software as a Service (SaaS) by Vertical
Sectors
Vendor Rankings: DE, FR, UK, EMEA, Worldwide only• Cloud-related Consulting & Systems
Integration (C&SI)• Infrastructure as a Service (IaaS)• Software as a Service (SaaS)
For a detailed list of research by country, please go to slide 12.
V i e w o u r c u r r e n t C l o u d a n d I n f r a s t r u c t u r e r e s e a r c h
C X P G R O U P
Western Europe
Eastern Europe
Asia Pacific
Middle East & Africa
AustriaBelgiumDenmarkFinlandFrance
GermanyItaly
Netherlands
Czech RepublicHungaryPoland
RomaniaRussia
SlovakiaTurkey
Rest of Eastern Europe*
Australia*China*India*
Japan*Rest of Asia Pacific*
South Africa*Middle East*
Rest of Africa*
Our research covers over 30 countries, representing 95% of global IT expenditure
Americas
NorwaySpain
SwedenSwitzerland
UKRest of
W. Europe*
USACanada*Brazil*
Mexico*Rest of Latin America*
* only market figures & forecasts
C X P G R O U P
Our research covers over 20 products and services segments in 9 vertical sectors
VERTICAL SECTORS
InsuranceManu-facturing Banking Public
SectorRetail &
WholesaleTelecom Utilities Services &Consumers Transport
IT MARKET
SOFTWARE PRODUCTS
HARDWARE
IT SERVICES
SOFTWARE & IT SERVICES (SITS)
Infrastructure Software &Platforms
ApplicationSoftwareProducts
Horizontal
Business Applications
(incl. BI)
Technical Applications
Operating
Systems
Network, System,
Storage and Security
Management
(N3SM)
Office, Content &
CollaborationApplication-related
Project Services**
Application
Management
MiddlewareVertical
Business Applications
Infrastructure
Support Services*
Infrastructure-related
Project Services**
Infrastructure
Outsourcing
Services***
N3SM &
Middleware
Applications
(incl. BI)
V i e w o u r s e g m e n t a t i o n i n f u l l
Infrastructure-RelatedServices
Application-RelatedServices
BusinessProcess
OutsourcingSaaS
C X P G R O U P
C X P G R O U P
Definition, Segmentation and Methodology
C X P G R O U P
Definition and Segmentation
Our methodology and segmentation allow us to producereports that are highly regarded for both their detail andtheir critical reviews of the leading software and ITservices companies. Find out how we gather informationand produce our reports below.
Detailed Segmentation:Cloud and Infrastructure Cluster
R E A D M O R E
SITSI®Methodology
R E A D M O R E
C X P G R O U P
Thousands of face-to-face interviews with IT users and IT suppliers
Our efficient research experts create more than a hundred surveys each year
PAC’s knowledge databases Informal knowledge sharingbetween PAC experts
Macro-economic data set and multi-dimensional correlation patterns
SITSI® research methodologyIn-depth analysis of local markets is at the heart of our
research and results in the PAC Reference Model.
40+ years of consulting projects
Our unique bottom-upapproach enables us to provide a granular and reliable market view.
C X P G R O U P
From ad-hoc inquiry calls to small custom analyses,from speaker engagements to strategic workshops
• Additional market or competition insight • Adaptation of our market and vendor data to your
own portfolio elements or market segmentation• Input & opinion to feed your strategy & positioning
discussions • Keynotes for your customers or kick-off
presentations for your teams
• Speed, agility and proximity – you have our full commitment
• Every quarter (or upon request) we provide an overview of your hotline issues addressed, the days used, and the balance of hotline days remaining.
• Hotline time is not required for simple questions or clarification of information in published reports –this type of inquiry is handled at no expense.
PAC Hotline Service
Sometimes our clients needintelligence beyond what isavailable in our SITSI®
repository.
That’s when simple, directand flexible access to ourexperts comes into play.
C X P G R O U P
We have developed the ‘7-levers-to-growth’ approach, which enables us to systematically analyze and tailorthe areas of action that drive your market success and to execute them accordingly. Our services are tailoredto your specific needs and are based on 40 years of market insight and experience as well as current marketdata from our SITSI® research library.
Our consulting servicesPA C , a C X P G r o u p c o m p a n y
Strengthen your sales pitch and develop the right growth strategy using our consultancy services
C X P G R O U P F i n d o u t m o r e a b o u t o u r c o n s u l t i n g s e r v i c e s
C X P G R O U P
The leading European research and consulting firm for business
software, IT services and digital transformation
Paris – LondonMunich – Berlin – Hamburg Cologne – WürzburgBucharest – Vienna – ZurichSan Francisco
Who we arePAC, a CX P G r o u p Co mp a n y
RESEARCH CONSULTING EVENTS
C X P G R O U P
Contact usPA C , a C X P G r o u p C o m p a n y
Christophe ChâlonsSenior Vice PresidentHead of Research & Chief Analyst+49 89 23 23 68 [email protected]
Karen ManzanoDirector Client Service+49 178 14 53 [email protected]
Christine OsianderSITSI Customer Support+49 89 23 23 68 [email protected]
Karsten LeclerquePrincipal Consultant –Outsourcing & Cloud+49 171 76 79 [email protected]
Daniella CampbellVice President –Head of DACH Sales+49 152 5897 [email protected]