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National Examination Board in Occupational Safety & Health (NEBOSH)
NEBOSH is a UK-based independent examination board delivering vocational
qualifications in health, safety and environmental practice and management. It
was founded in 1979 and has charitable status. NEBOSH offers a range of
qualifications from introductory to professional level. Around 180,000 people
worldwide hold a NEBOSH qualification. NEBOSH does not deliver courses.
It develops syllabuses for its qualifications and sets methods of assessment,
such as examinations and practical coursework. Courses are delivered by
NEBOSH Accredited Course Providers. NEBOSH is an awarding body
approved by the Scottish Qualifications Authority (SQA) Accreditation, which
has a UK-wide regulatory remit. In addition, NEBOSH maintains Investors in
People (IIP) status and is also an ISO 9001:2008 registered organization.
NEBOSH INTERNATIONAL GENERAL CERTIFICATE (IGC)
Unit 1 Foundations in Health and Safety
Scope and nature of occupational health and safety - Reasons for maintaining and promoting
good standards of health and safety in the workplace - Role of national governments and
international bodies in formulating a framework for the regulation of health and safety.
Unit 2 Health & Safety Management Systems 1 – Policy
Key elements of a health and safety management system – Purpose and importance of setting
policy for Health and safety – Key features and appropriate content of an effective health and
safety policy.
Unit 3 Health and Safety Management Systems 2 – Organising
Introduction – Organisation Health & Safety Roles and Responsibilities of employers,
directors, managers, workers and other relevant parties – Concept of Health & Safety Culture
and its significance in the management of Health & Safety in an organisation – Human
factors that influence behaviour at work – How Health and safety behaviour at work can be
improved – Emergency procedures and the arrangements for contacting the emergency
services – Requirements for, and effective provision of, first aid in workplace.
Unit 4 Health and Safety Management Systems 3 – Planning
Importance of planning – Principles and practice of Risk Assessment – General Principles of
control and hierarchy, of risk reduction measures – Sources of Health and Safety information
– Safe Systems of Work – Permits to Work.
Unit 5 Health and Safety Management Systems 4 – Measuring, Audit and Review
Active and Reactive Monitoring – Health and Safety Auditing – Investigating Incidents –
Records and Reporting Incidents – Review of Health and Safety Performance.
Unit 6 Workplace Hazards and Risk Control
Health, Welfare and Work Environment Requirements – Violence at work – Substance
Misuse at Work – Movement of people in the workplace – Construction Hazards and Control
– Working at Height – Excavations.
Unit 7 Transport Hazards and Risk Control
Safe movement of vehicles in the workplace – Driving at work
Unit 8 – Musculoskeletal Hazards and Risk Control
Work-related Upper Limb Disorders – Manual Handling Hazards, Risks and Control
Measures – Manually operated load handling equipment – Mechanically operated load
handling equipment.
Unit 9 Work Equipment Hazards and Risk Control
General Principles for selection, use and maintenance of work equipment – Hazards and
Controls for handheld tools – Machinery Hazards – Main control methods for reducing risks
from machinery hazards.
Unit 10 Electrical Safety
Principles, Hazards and Risks associated with the use of electricity in the workplace –
Control Measures.
Unit 11 Fire Safety
Principles of Fire initiation, classification, spread and some legal standards – Fire Risk
Assessment – Fire Prevention and Prevention of Fire spread – Fire alarm system and fire
fighting equipment – Evacuation of a workplace.
Unit 12 Chemical and biological Health Hazards and Risk Control
Forms of, classification of, and health risks from, hazardous substances – Assessment of
Health Risks – Workplace Exposure Limits – Control Measures – Specific Agents – Safe
handling and storage of waste.
Unit 13 – Physical and Psychological Health Hazards and Risk Control
Noise – Vibration – Radiation – Stress
NEBOSH INTERNATIONAL OIL & GAS GENERAL (IOGC) CERTIFICATE
Element 1 Health Safety & Environmental Management in context
Learning from incidents: Investigating incidents and near-misses – Importance of learning
from major incidents.
Hazards inherent in oil and gas: Terminology – Properties and hazards of associated
products and control measures.
Risk Management Techniques used in Oil & Gas Industries: Purposes and uses of Risk
Assessment Techniques – How Risk Management Tools are applied – Industry-related
process safety standards – The concept of Hazard Realization – The concept of Risk Control
Barrier Models – Use of modelling.
An organization’s documented evidence: Examples of documented evidence – Where such
documented evidence is used – The purpose of documented evidence such as safety cases and
safety reports – The typical content of safety cases and safety reports.
ELEMENT 2 Hydrocarbon Process Safety 1
Contractor Management: Scale of Contractor Use – Contractor Management, Ownership
and Representation – Safe hand-over and understanding the hazards.
Process Safety Management: Management of Change Controls
Permit to Work Procedures: Role and purpose of a Permit To Work System – Key features
of a Permit to Work- Types of Permit to Work – Interfaces with Adjacent Plant – Interfaces
with Contractors – Safe isolation, lockout and Tag-Out Systems.
Key Principles of Safe Shift Handover: Safety Critical Communications – Shift Handover.
Plant Operations and Maintenance: Asset Integrity – Risk Based Maintenance and
Inspection – Techniques, Principles and Importance of Safe Operation Procedures and
Maintenance – Control of Ignition Sources during Maintenance and Operations – Cleaning
and Gas Freeing.
Start Up and Shut Down: Organizing, Planning and Controlling Maintenance.
ELEMENT 3 Hydrocarbon Process Safety 2
Failure Modes: Forces on Materials – Creep – Stress – Stress Corrosion Cracking – Thermal
Shock – Brittle Fracture – Meaning of “Safe Operating Envelope” – Use of Knowledge of
Failure Modes in Initial Design, Process and Safe Operation – Failure of the Annular Rim.
Other Types of Failure: Weld Failures
Safety Critical Equipment Controls: Safety Control – Emergency Shut-down Equipment and
Systems – Safety Integrity Levels for Instrumentation – Procedures for Bypassing ESD –
Blow down Facilities and Flare Types – Drains, Sewers and Interceptors.
Safe Storage of Hydrocarbons: Hazards and Risks – Floating Roof Tanks – Fixed Roof
Storage Tanks – Bund for Storage Tanks – Filling of Tanks – Pressurised and Refrigerated
Vessels – Loss of Containment and Consequences – Decommissioning of Plant –
Management of Simultaneous Operations.
Fire Hazards, Risks and Controls: Lighting, Fire Triangle and Potential Consequences –
Electrostatic Charges – Identifying Ignition Sources – Zoning and Hazard Area
Classification.
Furnace and Boiler Operations: Use of Furnace and Boiler Operations – Hazards and Risks
of Boiler Operations.
NEBOSH AWARD IN HEALTH & SAFETY AT WORK
Unit 1 The foundations of health and safety
Scope and nature of workplace health and safety – Reasons for practising good standards of
health and safety – Sources of health and safety information.
Unit 2 Responsibility for health and safety
The health and safety role and responsibilities of relevant parties – Systems for managing
health and safety – How accidents are caused – Improving health and safety performance.
Unit 3 Health and safety risk assessment and control
Aim and objectives of risk assessment – Adequate risk assessment – Stages of risk
assessment based on the UK Health and Safety Executive’s 5 steps – Controlling health and
safety risks – Common safety signs.
Unit 4 Hazards and controls associated with work equipment
General requirements for work equipment – Work equipment Hazards and Controls
Unit 5 Transport Safety
Movement of Vehicles – Hazards and Controls
Unit 6 Hazards and controls associated with working with electricity
Hazards associated with the use of electricity in the workplace – Control measures associated
with working with electricity.
Unit 7 Fire Safety
Common fire hazards in the workplace – Fire risk assessment – Fire prevention and controls.
Unit 8 Hazards and controls associated with manual handling and repetitive movement
Hazards from manual handling and repetitive activities - Control measures
Unit 9 Hazards and controls associated with hazardous substances
Forms and classification of hazardous substances – Sources of information – Hazardous
substance controls.
Unit 10 Hazards and controls associated with the working environment
Welfare and work environmental issues – Hazards and controls for pedestrians – Psycho-
social issues – Health effects and controls associated with noise and vibration – First aid
requirements in the workplace
Unit HSW2 Workplace risk assessment activity.
Institution for Occupational Safety & Health (IOSH-UK)
The Institution was founded in February 1945 and is an
independent, not-for-profit organisation. In 1945 the
Institution of Industrial Safety Officers was formed from a
division of RoSPA. It had around 500 members. As well as
setting professional standards, the Institution supports and
develops members and has publications providing advice and
guidance on health and safety issues. The Institution
achieved Chartered status in 2003 and has had the right to
award individual Chartered status to members since 2005. In
2011 along with other Health and Safety bodies in the UK, IOSH developed the Occupational
Safety & Health Consultants Register (OSHCR) to raise awareness and promote the use of
certified health and safety consultants in the workplace. As the largest health and safety
membership organisation in the world, IOSH has more than 40,000 individual members in 99
countries. IOSH is one of the world's leaders in health and safety training – more than
130,000 people take one of their courses every year.
IOSH MANAGING SAFELY
Who should go on Managing Safely?
Managing Safely is for managers and supervisors in any sector, and any organisation. It is
designed to get managers up to speed on the practical actions they need to take to handle
health and safety in their teams.
MODULE 1 Introducing Managing Safely
Some managers may see health and safety as an add-on to their role – even an intrusion. The
first module makes it clear that managers are accountable for their teams, and makes a
persuasive case for managing safely.
MODULE 2 Assessing Risks
This module defines and demystifies ‘risk’ and ‘risk assessment’. Risk Assessments and a
simple scoring system are introduced, and delegates carry out a series of assessments.
MODULE 3 Controlling risks
Here the session tackles cutting risks down, concentrating on the best techniques to control
key risks, and how to choose the right method.
MODULE 4 Understanding your responsibilities
This module looks at the demands of the law and how the legal system works, and introduces
a health and safety management system.
MODULE 5 Identifying hazards
All the main issues any operation has to deal with are covered in this module – entrances and
exits, work traffic, fire, chemicals, electricity, physical and verbal abuse, bullying, stress,
noise, housekeeping and the working environment, slips, trips and falls, working at height,
computers and manual handling.
MODULE 6 Investigating accidents and incidents
The session starts with why accidents should be investigated, and goes on to cover why
things go wrong, and how to carry out an investigation when they do.
MODULE 7 Measuring Performances
This module explains how checking performance can help to improve health and safety.
Delegates learn how to develop basic performance indicators, and get to grips with auditing
and proactive and reactive measuring.
MODULE 8 protecting our environment
A short but effective introduction to waste and pollution leads into a look at how
organisations and individual managers can get involved in cutting down environmental
impacts.
Certification
For delegates who attend the course and successfully complete the written and practical
assessments, delegates are awarded an IOSH Managing Safely Certificate.
IOSH Working Safely
This course is aimed at all employees and is designed to improve the safety culture within an
organisation. It focuses on how individual actions contribute to health and safety in the
workplace. The course covers a practical approach towards:
Introducing Working Safely: It is common for employees to think that accidents
only happen to ‘other people’. This module stresses the realities of the human
suffering behind the statistics and emphasises the importance of personal
responsibility.
Define hazard and risk: This module puts ‘hazard’ and ‘risk’ into everyday
language, and uses familiar examples to show what can happen. It makes clear that
even something very simple or repeated over and over again can go wrong, with
serious consequences. Focusing on the six broad hazard groups, delegates are asked
to think about the hazards and risks they come across their own work. ‘Risk
assessment’ is demystified – delegates learn that we all carry out informal risk
assessments day in, day out.
Identifying hazards and risks in the workplace: All the main issues are covered in
this module – entrances and exits, work traffic, fire, chemicals, electricity, physical
and verbal abuse, bullying, stress, noise and the working environment, slips, trips and
falls, and manual handling. Each area is backed by examples and recognisable
scenarios, and useful summaries reinforce the key learning points.
Improving safety performance: This module deals with systems and processes,
making sure that any jargon is explained in easily understood terms. The session
bridges the gap between management and workforce, encouraging delegates to play a
part in processes that are commonly seen as just down to their manager or supervisor.
Other areas – including contract work, inspections, safe systems and permits,
protective equipment, signage, emergency procedures, reporting and health checks –
are all focused on from the delegate’s point of view.
Protecting our environment: A short but effective introduction to waste and
pollution leads into a look at how organisations and individual team members can get
involved in reducing environmental impacts. Memorable and thought-provoking facts
and figures help drive the points home.
IOSH Supervising Safely
This course is designed for anyone with a supervisory function in their role who needs the
knowledge to allow them to comply with their health and safety responsibilities. The course
covers:
The importance of training and supervision in good health and safety
Working with managers and directors to create a safe working environment
Safety policy and risk assessment
Workplace safety inspections
Monitoring safety standards
Accidents, incidents and near-misses
Co-ordinating contractors and how to identify levels of competency
Awareness of environmental issues
IOSH Directing Safely
This course aims to provide directors / owners of small and medium sized enterprises with an
understanding of the moral, legal and business case for proactive health and safety
management and give guidance on effective risk management. The course covers:
The importance of strategic health and safety management and its interaction with
other business systems
Directors’ and employers; statutory duties
Accident causes and their prevention
Consequences of failing to manage health and safety effectively
The effect of human factors on health and safety
Importance of consultation and communication with employees on health and safety
issues
Performance monitoring and continual improvement
Highfield Awarding Body for Compliance (HABC-UK)
Highfield Awarding Body for Compliance (HABC) is the UK’s
leading awarding organization for compliance qualifications and
is recognized by Ofqual, the Welsh Government, CCEA and
SQA. It is developing an enviable reputation worldwide
specializing in certifications in the field of Food Safety, Health
and Safety, Fire, Licensing, Swimming Pool Lifeguarding, First Aid, Hazard Analysis & Critical
Control Points (HACCP), Nutrition and Door Supervisor. The company has been producing training
materials since 1982 and supply products in 25 languages to over 100 countries worldwide.
HABC, has drawn from a wealth of knowledge and experience from a team of leading subject matter
experts in terms of examining, accrediting and certifying qualifications and learning programmes both
inside and outside of the UK. HABC have deliberately concentrated on a select offering of
compliance qualifications, in which their team has in excess of 100 years experience. Specialising in
this way, enables HABC to divert all their resources to the areas that matter delivering a superior,
more focused service in the process. Further, all of their accredited qualifications have been
developed specifically for insertion onto the Qualifications and Credit Framework (QCF).
HABC Level 2 Award in Health and Safety in the Workplace (QCF)
The Level 2 Award in Health and Safety in the Workplace is aimed at all employees. It is
intended for learners already in workplaces and those who are preparing to start or return to
work. It is also very useful for young persons to raise their ability to identify and understand
hazards when preparing for work experience and into employment. Persons gaining this
qualification will know that health and safety is the responsibility of everyone within a
business, its contractors, visitors and suppliers. The Health and Safety Executive regard its
subject areas as being important to maintaining safe working procedures in the workplace.
1. Understanding roles and responsibilities for health, safety and welfare in the
workplace:
Outline employers and employees duties relating to health, safety and welfare at work;
Outline the consequences for non-compliance with health and safety legislation; Outline the
requirements for training and competence in the workplace; Outline the ways in which health
and safety information can be communicated.
2. Understand how risk assessments contribute to health and safety:
Define the terms ‘hazard’ and ‘risk’; Outline the process for carrying out a risk assessment;
Describe how risk assessment can be used to reduce accidents and ill health at work.
3. Understand how to identify and control the risked from common workplace hazards:
Define the hazards that may be found in a range of workplaces; Describe how the hazards can
cause harm or damage to people, work processes, the workplace and the environment;
Describe the principle of risk control hierarchy; List examples of risk controls for common
work place hazards.
4. Know the procedures for responding to accidents and incidents in the workplace:
State the common causes of workplace accidents and ill health; Identify the actions that might
need to be taken following an incident in the work place; List the arrangements that should be
in place in a workplace for emergencies and first aid; Outline why it is important to record all
incidents, accidents and ill health.
HABC Level 3 Award in Health and Safety in the Workplace (QCF)
The Level 3 Award in Health and Safety in the Workplace is aimed at supervisors, managers,
team leaders as well as individuals wishing to advance their health and safety knowledge.
The qualification is intended for learners already working in the capacity of supervisor,
manager or team leader and also those who are preparing to start work at this level. Persons
gaining this qualification will know that supervisors, managers and team leaders have legal
and moral obligations to ensure health and safety within a business, and that this includes
obligations to employees, contractors, visitors and suppliers. The Health and Safety
Executive regard its syllabus areas as being important to developing and maintaining safe
working procedures in the workplace.
1. Understand the requirements for health, safety and welfare in the workplace: Outline
the main legal framework and laws relating to health and safety at work, Outline the welfare
provisions that should be made by the employer, Describe the sources and nature of
information that demonstrate compliance and best practice with health and safety
requirements, Outline ways that health and safety information can be communicated, Define
the terms ‘incident’, ‘accident’ and ‘occupational ill health’, Describe the main causes of
injuries and ill health at work.
2. Understand the benefits of using a safety management system: Outline the costs
associated with accidents and ill health, Summaries the typical elements of a safety
management system, Outline the benefits of using a safety management system.
3. Understand the principles of risk assessment: Outline the benefits of assessing and
controlling risks at work; Describe the different types of risk assessment that can be used;
State where specific risk assessments may be required; State the steps to be taken to complete
a simple risk assessment.
4. Understand the risks and control methods for common workplace hazards: Explain
how the risks from different hazards may be affected by occupational, environmental, human
and organisational factors; Explain how injuries, ill health and other damage may result
following exposure to common workplace hazards, Identify suitable risk control measures
using the principles of the hierarchy of control.
HABC Level 4 Award i Health and Safety in the workplace (QCF)
The Level 4 Award in Health and Safety in the Workplace is a qualification aimed at
Supervisors and Managers with a direct responsibility for health and safety management. The
qualification is intended for learners already working in the capacity of supervisor or
manager and those who are preparing to start work at this level. Learners gaining this
qualification will know that supervisors and managers have legal and moral obligations to
ensure health and safety within a business and that this includes obligations to employees,
contractors, visitors and suppliers. The Health and Safety Executive regard its subject areas
as being important to developing safe working procedures in the workplace.
1.Understand the duties and responsibilities of employers, employees and others in
relation to health and safety at work: Outline the way in which health and safety law is
applied in the United Kingdom, Explain the duties and responsibilities of employers,
employees and others in relation health and safety at work, Explain the potential cost and
effects of poor health and safety standards, Explain the role of training, maintenance and
workplace layout in reducing risks.
2.Understand the process by which health and safety is managed in an organisation:
Explain the role of health and safety polices in managing health and safety, Explain methods
to ensure employers and employees communicate and co-operate on health and safety issues
effectively, Explain the role of risk assessments and safe systems of work in the management
of health and safety, Describe management and audit processes and documentation used to
maintain and improve health and safety standards, Outline sources of information and
instructions on health and safety and where they are found.
3. Understand procedures for developing and implementing risk assessment: Outline
procedure for the development, implementation and recording of risk assessments, Construct
risk assessments for a range of tasks and procedures, such as manufacturing/construction
tasks, substances hazardous to health, general hazards of the working environment.
4.Understand procedures for developing and implementing safe systems of work:
Outline procedure for the development, implementation and recording of safe systems of
work, Construct a safe system of work for a range of tasks and procedures, such as
manufacturing/construction tasks, substances hazardous to health, general hazards of the
working environment.
5. Know how to review health and safety across an organisation: Explain procedures for
reviewing an organisation’s practices and policy with regards to health and safety at work,
Explain the principles of incident investigation, State how changes can be implemented
following a review of risk assessments, safe systems of work and incidents.
HABC Level 2 Award in Food Safety in Catering (QCF)
The Level 2 Award in Food Safety in Catering is a qualification aimed at caterers and other
food handlers. The qualification is intended for learners already working in catering and those
who are preparing to work in the industry. Learners gaining this qualification will know that
food safety is the responsibility of everyone involved in the storage, preparation, cooking
service and handling of food. Its topics are regarded by the Foods Standards Agency as being
important to maintaining good practice in the production of safe food.
1. Introduction to Food Safety:
Candidates will understand the importance of food safety, Define the terms food safety, food
poisoning and hazard, Identify the different types of hazard in food safety, Identify what
might happen if hazards are not controlled, Identify the costs of poor food safety practices to
a business; Identify how good food safety practices can benefit a food business, Recognise
the importance of reporting food safety hazards and the importance of implementing
procedures to control hazards
2. Microbiological Hazards:
Candidates must understand how micro-organisms pose a hazard to food safety and spoilage
of food by being able to state what micro-organisms are and outline where they may be
found, Recognise the terms bacteria, virus and mould, Identify that there are different types
of bacteria and know that they are not all harmful
3. Know the common sources of food poisoning bacteria:
Identify multiplication and survival hazards posed by pathogenic bacteria and know why it is
important to control them, State the types of microbiological hazards, State the main
characteristics of food poisoning bacteria, Identify the main factors, which influence the
multiplication of food poisoning bacteria, Know the temperatures, which support the most
rapid multiplication of food poisoning bacteria and the range of the danger zone, Have a basic
understanding of the terms ‘bacterial spore’ and toxin, Know why spores and toxins are
formed and the consequences these may have for food safety, Identify different food types
and outline the microbiological hazards posed by each type. Give examples of raw food,
high-risk foods, low-risk foods and ready-to-eat raw foods, Identify methods of minimising
and preventing bacterial multiplication and state how this can help to reduce the likelihood of
food poisoning, Identify the methods used to destroy food poisoning bacteria in food,
Recognise signs of food spoilage, Know that preventing the multiplication or destroying
micro-organisms in food will preserve the food and extend shelf life in a catering operation.
4. Food Poisoning and its Control:
Candidates will know and understand the main reasons for food poisoning by being able to:
Identify the main characteristics of food related illness, Recognise the terms duration, food
poisoning, incubation/onset period and risk groups, Know what food poisoning is and
identify the main symptoms of food poisoning, Identify those most at risk from food
poisoning, Identify the main causes of food poisoning, Know why some hazards are more
important to control than others, Outline that food contaminated with food poisoning
organisms usually looks, smells and tastes completely normal, State the main methods of
preventing food poisoning in a catering environment.
5. Contamination Hazards and Controls:
Candidates will understand the concept of food hazards caused by contamination of food by
being able to state common causes of microbiological, physical, chemical and allergenic
hazards and how the risk from each can be controlled, know the meaning of the terms
contamination, cross contamination and sources, routes and vehicles of contamination,
Identify the types of contamination hazards likely to be found in a catering business and give
examples of each type (microbiological, physical, chemical and allergenic), Give examples of
common vehicles of contamination, Give examples of how cross-contamination can occur
and state why it is important to separate raw and ready-to-eat foods, Give examples of how
cross-contamination can be controlled in a catering environment, Give examples of how
physical hazards can be controlled in a catering environment, Give examples of how
chemical hazards can be controlled in a catering environment, Know that certain foods can
cause allergic reactions and outline how to control the risk from allergens within a catering
environment.
6. HACCP from Purchase to Service:
Candidates will understand how food safety procedures can prevent food borne illness and
the contamination of food by being able to, Recognise the responsibilities of food handlers
and food businesses regarding HACCP, Know the meaning of the terms food safety
management system, control measures, critical control point, critical limit, monitoring,
corrective actions, verification, Have an awareness of the law regarding food safety
management systems and temperature control, Know how to operate a food safety system and
have an awareness of different food safety management systems which are available for
catering operations, Describe hazards, control measures, monitoring and corrective actions
associated with the delivery, storage, preparation thawing, cooking, reheating, cooling, hot
holding and serving of food. Explain the importance of selecting reputable suppliers and
identify controls to minimise the hazards from suppliers, Explain the importance of clear
labelling of food, Know why food must be placed in the correct storage area and the
temperatures required for different food, Outline why stock rotation procedures are important
and know the difference between use by and best before date codes and explain why food
past its code must be disposed of, Identify suitable temperatures and timescales for thawing,
cooking, cooling, reheating, hot and cold holding of food, Identify how to use thermometers
correctly and outline simple methods of validating thermometers, Understand the importance
of documentation and give examples of records that may be kept, understand the importance
of having accurate and up to date records.
7. Food Handlers and Personal Hygiene:
Candidates will understand the importance of keeping themselves clean and hygienic by
being able to, Recognise the principal legal responsibilities of food handlers regarding
personal hygiene, Identify the general principles of good personal hygiene and outline how to
control hazards associated with poor personal hygiene, Explain the basic rules to be observed
with regard to personal hygiene and identify why food handling should be kept to a
minimum, Know that food handlers must be aware of hygiene hazards associated with their
job and that training programme should be implemented to ensure competency, Outline how
food handlers can be sources and vehicles of food poisoning bacteria, Outline unhygienic
practices and habits for food handlers that should be avoided, State when to wash hands and
why it is important to wash hands correctly, Identify how to wash hands correctly, State the
important times when hands must be washed, Outline the hand washing facilities that should
be provided in a catering operation, Outline how open wounds and skin complaints can
contaminate food, Describe the importance of wearing appropriate wound dressings, Identify
why people with open wounds should not enter or work in food production areas, Outline
what to do if a food handler has an open wound, Identify suitable standards of dress and
outline its importance for food handlers, Outline how wearing correct clothing can reduce the
risk of contamination, Give examples of protective clothing appropriate to the workers role,
State when protective clothing should be changed and explain why this is important, State
how jewellery and personal effects can cause a hazard, Know why it is important to report
illness and infections promptly, Know what illnesses must be reported and identify what is
meant by the term carrier, State why persons who are, or are suspected of being ‘carriers’ of
food borne illness may expose food to risk of contamination.
8. Food Premises and Equipment:
Candidates will be given awareness of their role in reducing risks of food contamination from
premises and equipment including colour coding by being able to:
Recognise and report problems that could result in food contamination, Know the meaning of
the term ‘workflow’ and give examples of how this can be achieved, Know the importance
of using washing and cleaning facilities and equipment appropriately Outline measures to
ensure that equipment and surfaces do not result in food contamination, Identify the hazards
associated with damaged equipment and surfaces in a food room and give examples of the
types of damage that can cause food safety hazards, Know what to do if damaged equipment
or surfaces are identified in a food room, Outline why it is important to clear and dispose of
waste promptly, Identify the hazards associated with incorrect waste control, Know how to
clear and dispose of waste safely.
9. Food Pests and Control:
Candidates must understand the need for food businesses to control pests and be able to:
Recognise the principal responsibilities of food handlers and food businesses regarding pest
control, State the hazards that can be posed by food pests and their control and give reasons
for controlling pests in a catering operation, Outline what a food pest is and identify the main
types of pests that may be found in catering operations, Identify why food pests are a hazard
to food safety and outline the role of the food handler in preventing the access and
harbourage for pests, including keeping doors and windows closed, placing lids on waste
containers and reporting potential entry points, Identify how inappropriate control measures
can cause food safety hazards, Outline the main signs of a pest infestation, who to report
signs of pests to and the actions that must be taken if pests are sighted in the workplace,
Outline the role of the food handler in reporting signs of pests.
10. Cleaning and Disinfection:
Candidates will understand the importance of effective cleaning and disinfection in food
premises and be able to:
Recognise the principal responsibilities of food handlers regarding cleaning and disinfection
of food premises, Know why food premises and equipment must be clean, State the reasons
for cleaning, Know the meaning of the terms cleaning, disinfection, sanitisation, sterilisation,
sterilising, biodegradable and double sink washing and outline how each one can be achieved
Know the importance of using the correct equipment, utensils and chemicals when cleaning
and outline the hazards associated with poor cleaning , Outline the importance of ‘clean as
you go’ and cleaning schedules, Know why it is important to keep internal and external waste
areas clean, Understand the uses of different cleaning chemicals, Identify typical areas in a
catering operation that will require disinfecting or sanitizing, Outline safety precautions that
should be considered when storing chemicals and cleaning and disinfecting work areas or
equipment.
11. Food Safety Enforcement:
Candidates will get a general understanding of the need for enforcement and be able to:
Identify a food handlers role when an enforcement officer visits a food premises, Recognise
that enforcement officers have powers of entry, and can take samples, photographs and
interview all food handlers, Identify the role of the enforcement officer with regard to
providing advice, investigating complaints and improving food safety, State the types of
penalties that can be applied if a food business or food handler contravenes food safety
legislation, Recognise the penalties that can be applied to both food handlers and food
business operators for non compliance with food safety legislation, Identify how accurate
written records can assist in a due diligence defence.
HABC Level 2 Award in Fire Safety (QCF)
The Level 2 Award in Fire Safety is a qualification aimed at anyone involved in the
management of fire safety in any workplace. This includes managers, supervisors, team
leaders, fire wardens (marshals) and staff working in any area where there is a potential risk
of fire. Learners gaining this qualification will know that fire safety is the responsibility of
everyone in the workplace and will recognise the consequences of a fire in any premises.
1. Understand the hazards and risks associated with fire in the workplace:
Explain how fires are caused in the workplace, describe the components of the fire triangle,
Identify the hazards during or after a fire, including the products of combustion, describe the
characteristics of fire and smoke spread.
2. Understand how fire risk is controlled in the workplace:
State the different methods used to identify and control fire hazards, define the term ‘means
of escape’ in relation to fire hazards, Outline typical components for means of escape from
fire hazards, describe methods of fire detection and raising the alarm, describe the principle
of how fires are extinguished, Describe how portable fire-fighting equipment should be used
safely, Identify common fixed fire-fighting systems and where they might be used.
3. Understand the principles and practice of fire safety management at work:
Outline the duties of employers and employees with respect to fire safety in the workplace,
outline how to undertake a simple fire safety inspection in the workplace, describe the stages
involved in a fire risk assessment.
4. Understand the role of the nominated fire warden:
State the role and function of fire wardens in their workplace:
On a day-to-day basis
During an emergency
If they are not in their designated areas of responsibility when the alarm is raised.
Outline the content of a fire safety briefing.
HABC Level 1 Award in Health and Safety in the Workplace
UNDERSTANDING HEALTH AND SAFETY IN THE WORKPLACE:
1) Importance of Health and Safety in the workplace – Meaning of Health and Safety at
work; Key terms used in Health and Safety; Legal responsibilities of Employers and
Employees with respect to Health, Safety and Welfare in the workplace
2) Scope of hazards and risks in the workplace – Hazards and Risks with reference to Slips
trips and falls, Working at heights, Manual Handling, Hazardous Substances, Machinery,
Vehicles, Electricity, Fire, Stress
3) Range of workplace conditions that can affect Health and Safety – Benefits of
maintaining a tidy, well organized workplace; Importance of maintaining suitable
environmental conditions; Welfare facilities; Classes of Health and Safety signage
4) Requirements for workplace procedures - Need for reporting accidents, ill-health,
dangerous events and near misses; Purpose of first-aid provision; Types and Uses of personal
protective equipment; Importance of personal hygiene
HABC Level 1 Award in Health and Safety for Catering
1) Legal Responsibilities: Awareness of Company Health and Safety Policy and necessity
for high standards of Health and Safety in any workplace; Understanding of Health and
Safety at Work Act 1974 and duties imposed by it on Employers and Employees; Difference
between criminal and civil duties of care
2) Accidents: Understanding of responsibilities on every employee t prevent accidents in the
workplace; legal procedure for reporting accidents and incidents; Appreciation of how
Employees and others can create hazards which lead to accidents and how hazards can be
prevented; Understanding of the common causes of accidents in the catering sector and the
costs to the business economy and business
3) Slips, Trips and Falls: Understanding how Slips, Trips and Falls cause most major
injuries in the work environment; Injuries from Slips, Trips and Falls, their effects on a
business and an individual; Understanding of the controls necessary to prevent Slips, Trips
and Falls in the catering sector
4) Protective Clothing: Importance of wearing PPE and the purpose of its provision;
Understanding of the importance of reporting unsuitable or damaged PPE to the Employer;
Identification of occupational diseases common to the catering sector which PPE can prevent
5) Fire: Causes and Prevention of Fire; Procedures to follow for Fire Safety; Knowledge if
what to do on discovering a fire and the safe use of firefighting equipment; Understanding the
different types of fire extinguisher and their uses; Action to carry out if someone gets burnt
6) Electricity: Safe Use of the electrical equipments found in the Catering environment and
understanding of how to safely use electrical circuits; Causes and Prevention of electrical
Shock;
7) Manual Handling: Correct way to lift and carry objects; Need for Risk assessment;
Affecting factors found in catering environment
8) Work at Height: Understanding how to work from height safely; Hazards associated with
incorrect procedures being used when working at height.
9) Work Equipment: Safe Use of work equipment and equipment found in domestic setting;
Need to report any defects on equipment used at work; Understanding of hazards associated
with misuse of controls designed for catering equipment
10) Workplace and Welfare: Understanding of Welfare facilities to be provided in a
workplace by an Employer; Need for good personal hygiene in a workplace; Recognition of
Signs of Stress caused by work
11) Safety Signs: Following and Complying with statements on Safety Signs as a legal
requirement; Significance of Color Coding on Safety Signs; Identification of most commonly
used Safety Signs at workplace
12) COSHH: Procedures to be followed when using chemicals is found in the workplace;
Hazards associated with the incorrect use of chemicals; Safe disposal of Chemicals; Use of
correctly labeled containers for chemicals
13) First-Aid: Purposes of First Aid; Contents of a First-aid Box; Need to report first aid
issues
14) Display Screen Equipment: Correct way to use DSE; Considerations to be made while
using DSE
HABC Level 1 Award in Health and Safety for Manufacturing
1) Legal Responsibilities: Awareness of Company Health and Safety Policy; Necessity for
high standards of Health and Safety in any workplace; Understanding the Health and Safety
at Work Act 1974 and duties imposed by it on Employers and Employees; Difference
between Criminal and civil duties of care
2) Accidents: Understanding of the responsibilities on every employee to prevent accidents
in a manufacturing environment; Legal procedure for reporting certain accidents and
incidents; Appreciation and Prevention of how employees can create hazards which lead to
accidents; Common causes of accidents associated with manufacturing and the costs to the
economy and business
3) Slips, Trips and Falls: Understanding how Slips, Trips and Falls cause most major
injuries; Affect of injuries from Slips, Trips and Falls on an individual; Causes and
Prevention methods associated with Slips, trips and Falls in the manufacturing sector
4) Protective Clothing: Importance and purpose of wearing PPE; Importance of reporting
unsuitable or damaged PPE to the Employer; Identification of occupational diseases which
PPE can prevent
5) Fire: Causes and Prevention of Fire; Procedures to be followed for Fire Safety;
Knowledge of what to do on discovering a fire and safe use of firefighting equipment;
Understanding the use of different types of fire extinguishers; Actions to carry out if someone
gets burnt
6) Electricity: Safe Use of Electrical Equipment and electrical circuits in a wet environment;
Causes and Prevention of Electrical Shock; Procedure to carry out to a safely deal with
someone who receives an electrical shock
7) Manual Handling: Correct way to lift and carry objects; Need for risk assessment;
Appreciation of environmental factors
8) Work at height: Understanding of how to work from height safely; Hazards associated
with incorrect procedures being used when working at height
9) Work Equipment: Safe Use of Work Equipment; Need to report any defects on the
equipment at work; Hazards associated with the misuse of controls designed for work
equipment associated with manufacturing
10) Workplace and Welfare: Welfare facilities that should be provided in a workplace;
Need for good personal hygiene; Recognition of Stress caused by work
11) Safety Signs: Following and Complying with Statements on safety as a legal
requirement; Color Coding on Safety Signs; Commonly Used safety signs
12) COSHH: Procedures to be carried out when handling chemicals; Hazards associated with
incorrect use of chemicals; Safe Disposal of Chemicals; Requirement to use correctly labeled
containers for chemicals
13) First-Aid: Purposes of First-aid; Identification of the items which should and shouldn’t
be included in a first aid box; The need to report any first aid issues to the responsible person
in the workplace.
14) Display Screen Equipment: correct way to use display screen equipment; considerations
which should be made when employees use DSE
HABC Level 1 Award in Health and Safety for Retail
1) Legal Responsibilities: Awareness of Company Health and Safety Policy; Necessity for
high standards of Health and Safety in any workplace; Understanding the Health and Safety
at Work Act 1974 and duties imposed by it on Employers and Employees; Difference
between Criminal and civil duties of care
2) Accidents: Understanding of the responsibilities on every employee to prevent accidents
in a manufacturing environment; Legal procedure for reporting certain accidents and
incidents; Appreciation and Prevention of how employees can create hazards which lead to
accidents; Common causes of accidents associated with manufacturing and the costs to the
economy and business
3) Slips, Trips and Falls: Understanding how Slips, Trips and Falls cause most major
injuries; Affect of injuries from Slips, Trips and Falls on an individual; Causes and
Prevention methods associated with Slips, trips and Falls in the manufacturing sector
4) Protective Clothing: Importance and purpose of wearing PPE; Importance of reporting
unsuitable or damaged PPE to the Employer; Identification of occupational diseases which
PPE can prevent
5) Fire: Causes and Prevention of Fire; Procedures to be followed for Fire Safety;
Knowledge of what to do on discovering a fire and safe use of firefighting equipment;
Understanding the use of different types of fire extinguishers; Actions to carry out if someone
gets burnt
6) Electricity: Safe Use of Electrical Equipment and electrical circuits in a wet environment;
Causes and Prevention of Electrical Shock; Procedure to carry out to a safely deal with
someone who receives an electrical shock
7) Manual Handling: Correct way to lift and carry objects; Need for risk assessment;
Appreciation of environmental factors
8) Work at height: Understanding of how to work from height safely; Hazards associated
with incorrect procedures being used when working at height
9) Work Equipment: Safe Use of Work Equipment; Need to report any defects on the
equipment at work; Hazards associated with the misuse of controls designed for work
equipment associated with manufacturing
10) Workplace and Welfare: Welfare facilities that should be provided in a workplace;
Need for good personal hygiene; Recognition of Stress caused by work
11) Safety Signs: Following and Complying with Statements on safety as a legal
requirement; Color Coding on Safety Signs; Commonly Used safety signs
12) COSHH: Procedures to be carried out when handling chemicals; Hazards associated with
incorrect use of chemicals; Safe Disposal of Chemicals; Requirement to use correctly labeled
containers for chemicals
13) First-Aid: Purposes of First-aid; Identification of the items which should and shouldn’t
be included in a first aid box; The need to report any first aid issues to the responsible person
in the workplace.
14) Display Screen Equipment: correct way to use display screen equipment; considerations
which should be made when employees use DSE
Level 1 Award in Health and Safety for Carers
1) Legal Responsibilities: Awareness of Company Health and Safety Policy; Necessity for
high standards of Health and Safety in any workplace; Understanding the Health and Safety
at Work Act 1974 and duties imposed by it on Employers and Employees; Difference
between Criminal and civil duties of care
2) Accidents: Understanding of the responsibilities on every employee to prevent accidents
in a manufacturing environment; Legal procedure for reporting certain accidents and
incidents; Appreciation and Prevention of how employees can create hazards which lead to
accidents; Common causes of accidents associated with manufacturing and the costs to the
economy and business
3) Slips, Trips and Falls: Understanding how Slips, Trips and Falls cause most major
injuries; Affect of injuries from Slips, Trips and Falls on an individual; Causes and
Prevention methods associated with Slips, trips and Falls in the manufacturing sector
4) Protective Clothing: Importance and purpose of wearing PPE; Importance of reporting
unsuitable or damaged PPE to the Employer; Identification of occupational diseases which
PPE can prevent
5) Fire: Causes and Prevention of Fire; Procedures to be followed for Fire Safety;
Knowledge of what to do on discovering a fire and safe use of firefighting equipment;
Understanding the use of different types of fire extinguishers; Actions to carry out if someone
gets burnt
6) Electricity: Safe Use of Electrical Equipment and electrical circuits in a wet environment;
Causes and Prevention of Electrical Shock; Procedure to carry out to a safely deal with
someone who receives an electrical shock
7) Manual Handling: Correct way to lift and carry objects; Need for risk assessment;
Appreciation of environmental factors
8) Work at height: Understanding of how to work from height safely; Hazards associated
with incorrect procedures being used when working at height
9) Work Equipment: Safe Use of Work Equipment; Need to report any defects on the
equipment at work; Hazards associated with the misuse of controls designed for work
equipment associated with manufacturing
10) Workplace and Welfare: Welfare facilities that should be provided in a workplace;
Need for good personal hygiene; Recognition of Stress caused by work
11) Safety Signs: Following and Complying with Statements on safety as a legal
requirement; Color Coding on Safety Signs; Commonly Used safety signs
12) COSHH: Procedures to be carried out when handling chemicals; Hazards associated with
incorrect use of chemicals; Safe Disposal of Chemicals; Requirement to use correctly labeled
containers for chemicals
13) First-Aid: Purposes of First-aid; Identification of the items which should and shouldn’t
be included in a first aid box; The need to report any first aid issues to the responsible person
in the workplace.
14) Display Screen Equipment: correct way to use display screen equipment; considerations
which should be made when employees use DSE
Directive Communication (DC) Psychology
Directive Communication is training and Organizational Development
Psychology developed by Arthur F Carmazzi that affect how people act and
react in groups and teams. It is a foundational science for influencing team
dynamics to cultivate high performance co-operative work cultures and
leadership across any discipline within an organization. The Direct
Communication methodology incorporates the latest breakthroughs in
motivational and genetic psychology and then applies them in improving
groups and corporate culture, Team Development and workforce.
Organizational Culture is influenced by the actions of a leader or the way organizational
policy is enforced. This creates an environment that people react to. The organizational
culture is perpetuated by emotions associated to the reactions and how people deal with those
emotions.
To change a culture, leaders or concerned individuals must understand the reasons why they
are being affected. Directive Communication teaches how to minimize “reaction” within
organization and create intelligent “action”. It provides a system to apply the psychology so
that people can use more of their natural talents to help themselves and the people around
them to be more successful and nurture co-operation and passion at work.
The outcomes of this course are:
1) Being Right:
How your Environment affects you
History of Directive Communication and Psychology
Focus & the ‘RAS’
Why you are right
Blame
Encoded Assumptions and rules of engagement
When the reptilian Brain takes over
Circle of Tolerance – Breaking your Barriers
2) Colored Brain:
Colored Glass Syndrome
Colored Processors
The CBCI & Employee productivity enhancement
Organizational Colors
The color of leadership
Colored questions
3) Emotional Drive:
Inspired to progress-personal competency development
Leading the pyramid
Communication influence
Human driving forces
The ice-berg of perception
The eight human drives
Emotional Triggers
4) Mind and Body:
Postures
The Warrior
Child
The Lover
Emperor
Angel
Beggar
5) Directing Focus:
Directive Questioning
Choudhury Mind Maze
Creating Future Memories
The Super – hero Coach
Language
Super Decisions Making
Solving Problems