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CNA HEALTHPRO
An innovative portfolio of
insurance solutions to
meet the changing needs
of healthcare providers.
CNA HealthProA proven leader in providing comprehensive insurance products and
services to meet the needs of today’s healthcare providers.
When it comes to experience, responsiveness and flexibility in the rapidly
changing healthcare environment … we can show you more.®
Flexible and Innovative UnderwritingOur experienced healthcare underwriters understand your industry, its
claim and legal climates and your exposure to loss. By designing cus-
tomized coverage at a competitive price, we can help you address your
organization’s full complement of risks, including:
-Healthcare Professional Liability
-Commercial Automobile
-Crime
-Cyber Liability
-Directors and Officers Liability
-Employment Practices Liability
-Errors and Omissions
-Excess/Umbrella
-Fidelity Bonds
-General Liability
-Property
-Workers’ Compensation
A Powerful Team Approach and Best-In-Class Litigation ManagementCNA HealthPro professional claim consultants have the skill and judg-
ment to manage and resolve even highly complex claims equitably and
efficiently. CNA HealthPro works with a selected panel of specialized
law firms located throughout the country and has created Centers of
Expertise in the areas of birth trauma and aging services. These centers
bring together nationally recognized defense counsel and expert wit-
nesses to help your legal team:
-Make well-informed, prudent decisions
-Map out strategies
-Minimize losses
-Secure an optimal outcome
We are dedicated to protecting your assets and reputation, as well as
assisting your organization to move forward again.
Cutting-Edge Risk Control Services, Information and GuidanceOur nationwide network of skilled professionals works with you to develop
and implement effective risk control strategies tailored to your industry
and organization, and can help you:
-Align risk control efforts with strategic goals
-Assess potential liabilities
-Develop and implement preventive strategies and interventions
-Educate leadership team, management and staff
-Enhance operations and processes
-Improve organizational communication
We offer the following risk control resources:
CNA Risk Control Web site – www.cna.com/healthproFeatures complimentary Exposure Guides, Client Use Bulletins, the CNA
School of Risk Control Excellence Course Catalog and links to related
online resources.
CNA HealthPro publicationsResources include CareFully Speaking® for aging services, inBrief® for
allied healthcare facilities and Vantage Point® for hospitals. AlertBulletins
and special claim studies are also available.
Customized risk education programsConsultants are available to present customized educational programs
at accessible locations, via teleconference or webinars.
Onsite consultation and projectsCNA HealthPro consultants can collaborate with your organization to
identify potential liability exposures and develop proactive, enterprise-
wide risk control strategies.
Research projectsUpon request, our risk control consultants can research specific risk-
related issues and report findings to customers.
Risk education toolsUp-to-date presentations and self-assessment tools on selected risk
control topics are available.
Telephone and written consultationOur risk control consultants are available to provide telephone support
to help you manage risk-related concerns. Written communication is
also available when necessary.
Topical and regional seminarsOffered at different locations around the country, our insureds have
access to CNA HealthPro-sponsored educational seminars, which
address a variety of pertinent healthcare issues.
Sophisticated Actuarial ServicesCNA HealthPro’s actuarial team works closely with underwriting, claim
and risk control staffs to ensure our pricing process takes into account all
relevant factors. Our actuaries have the skill and sophistication to appro-
priately price your coverage package using advanced pricing tools to
accommodate your unique risks and coverage structures.
CNA HealthPro boasts an actuarial staff notable for its educational and
professional attainments. We have significant experience in the healthcare
field, designations from the Casualty Actuarial Society and are members
of the American Academy of Actuaries.
Aging ServiceS
The experience to understand
the aging services industry.
The strength and knowledge
to manage its risks.
cnA HEALTHPRO
Your mission is to provide quality care. Ours is to provide you with quality insurance products and services.With more than 40 years of experience in the healthcare indus-
try, CNA is a trusted leader and one of the top five underwriters
of healthcare insurance products and services for a wide spec-
trum of organizations. We offer extensive industry knowledge,
valuable insight and core coverages tailored to meet the unique
needs of aging services providers. This experience and dedi-
cation has earned us the status of “preferred provider” with the
American Association of Homes and Services for the Aging
(AAHSA) and the Assisted Living Federation of America (ALFA).
An experienced approach to protecting your organizationOur dedicated CNA HealthPro underwriting team consists of
professionals with an average of more than 15 years of experi-
ence in the aging services sector. We draw upon this expertise
as we listen to our customers, work to understand the changing
services they provide, and develop the tools and coverages that
help protect their enterprise. Customized programs are tailored
to meet the needs of:
- Skilled nursing and sub-acute facilities
- Continuing care retirement communities
- Assisted living centers
- Independent living communities
- Memory-loss facilities for dementia
and alzheimer’s care
- Home- and community-based services
Underwriting initiatives also include the availability of alternative
liability insurance programs, such as large deductibles, captive
reinsurance and group risk-sharing arrangements. In addition,
higher limits of liability are offered.
The right coverages — wherever and whenever care is provided.CNA HealthPro provides coverage to both not-for-profit and
for-profit organizations across the country. Also, occurrence pro-
fessional liability insurance coverage is available to meet your
needs in the marketplace today. Whether providing home-,
community-, or facility-based care, you can count on CNA for
broad business protection as well as segment-specific coverages.
core coverages:
- Professional Liability (Claims-Made and Occurrence),
including coverage for your medical director’s
administrative duties and their services in a patient
emergency situation
- General Liability
- Property (specialized form designed for the
aging services industry)
- Commercial Automobile, including autos and
vans used for patient transport
- Umbrella and Excess Liability with high limits
of liability available
- Employee Benefits Liability
Additional coverages:
- Crime
- Cyber Liability
- Equipment Breakdown
- Inland Marine
- Directors and Officers, including
Employment Practices Liability
Expanded coverages for home- and community-based care providersTo better meet the needs of aging services providers, we
created specific coverages to address the risks of organizations
providing care and services to individuals who remain in their
own homes or in a community-based setting.
- Home- and community-based Services Program
(HcBS)� — A range of liability coverages associated
with providing social and healthcare services to the aging
population at community centers or in their homes.
- Program of All-inclusive care for the elderly
(PAce)� — A range of liability coverages for Medicare-
and Medicaid-funded programs that provide onsite medi-
cal, physical and occupational therapy services to the
aging population in their homes and community centers.
- Housing Programs — A range of liability coverages
for all types of independent living and housing opera-
tions for seniors.
A smart approach to managing risksCNA is dedicated to helping aging services organizations man-
age the financial cost of risks by preventing losses from occurring.
Our nationwide staff of highly experienced risk control consul-
tants has earned the Certified Professional in Healthcare Risk
Management credential and other industry-related designations.
We are ready to create and provide programs that help identify
and manage exposures across organizations, minimize risk and
avoid costly disruption of operations. In addition, our compli-
mentary CNA HealthPro Risk Control materials are available
online as a resource to help protect your business assets and
ultimately, the bottom line.
cnA can help aging services providers:
- Identify and assess potential liabilities
- Develop and implement preventive strategies
- Educate administrators and staff members
- Understand the legal and regulatory environment
- Improve internal communications
- Create operational efficiencies
risk control services include:
- Customized educational materials,
such as newsletters and claim trend studies
- Detailed claim analyses
- Onsite assessments, including clinical care services
- Organizational risk evaluations
- Specialty-specific seminars
- Telephone and e-mail support and consultation
We offer extensive industry knowledge, valuable insight
and core coverages tailored to meet the unique needs of
aging services providers.
CNA helps you understand and respond to industry loss trendsThe CNA biannual aging services claims study is an authoritative
source of loss experience in the industry, providing strategies to
prevent losses from occurring within your facility, and to minimize
the impact if a loss occurs. This study is available to download
through the CNA HealthPro Web site or in print by contacting
your CNA Risk Control consultant.
Count on CNA claim service excellence when you need us mostCNA HealthPro claim staff is comprised of more than 100 pro-
fessionals averaging over 22 years of service in the industry. With
experience as attorneys, nurses and administrators, our claim
teams are well positioned to help protect our policyholders when
a claim arises. Our legal defense team brings together nationally
known defense attorneys and expert witnesses to develop innova-
tive claim management and legal strategies in order to achieve
the best possible outcome. For potentially high-loss claims, our
Aging Services Center of Expertise serves as a unique resource
to support our formidable legal team. We strive to facilitate a
process that resolves even the most complex claims in a timely
and fair manner.
CNA HealthPro — the right choice for the healthcare industryFor more than 100 years, CNA has been helping businesses
maintain a higher level of performance by proactively managing
their risk. With customized coverages and services for health-
care providers, we offer collateral lines capabilities to address
the needs of large and small organizations across a variety of
industries. From our more than $50 billion in assets to our “A”
rating for financial strength and solid industry reputation for risk
control and claim management, when you want an experienced
carrier dedicated to the aging services industry … we can show
you more.SM
Published by CNA. For additional information, please call CNA HealthPro at 1-888-600-4776. The information, examples and suggestions presented in this material have been developed from sources believed to be
reliable, but they should not be construed as legal or other professional advice. CNA accepts no responsibility for the accuracy or completeness of this material and recommends the consultation with competent legal
counsel and/or other professional advisors before applying this material in any particular factual situations. This material is for illustrative purposes and is not intended to constitute a contract. Please remember that only
the relevant insurance policy can provide the actual terms, coverages, amounts, conditions and exclusions for an insured. All products and services may not be available in all states. CNA is a service mark registered with
the United States Patent and Trademark Office. Copyright © 2009 CNA. All rights reserved. Printed 9/09. HP AS BRO 09
Business insurance you can feel good about. To learn more about our flexible, innovative approach to underwriting healthcare industry risks, visit www.cna.com/healthpro.
The experience to understand
outpatient-based allied healthcare
facility businesses. The strength
and knowledge to manage their
professional liability and general
liability risks.
CNA HEALTHPRO
Allied HeAltHCAre FACilities
Your mission is to provide quality care. Ours is to provide you with quality insurance products and services.With more than 40 years of experience in the healthcare
industry, CNA is a trusted leader and one of the top five under-
writers of healthcare insurance products and services for a wide
spectrum of organizations. We offer extensive industry knowl-
edge, valuable insight and core coverages tailored to meet the
unique needs of more than 50 types of outpatient allied health-
care facilities.
An experienced approach to protecting your organizationOur dedicated CNA HealthPro underwriting team consists of
professionals with an average of more than 15 years of experi-
ence in the allied healthcare facilities market. We understand
the ever-changing landscape of the healthcare industry and the
unique risks posed by each of the clinical services our custom-
ers provide. We draw upon this expertise as we work with our
customers every day to determine how the services they pro-
vide may be evolving and further develop tools and coverages
to help protect their organizations. Customized programs are
tailored to meet the needs of:
- Ambulatory surgery centers
- Behavioral health centers providing outpatient services
- Cancer treatment centers
- Community health centers
- Dialysis centers
- Home health services, including homemaker/companion,
skilled medical care and visiting nurse associations
- Hospice services
- Medical laboratory services
- Lithotripsy centers
- Pharmacies
- Radiology services, including non-invasive radiological
services, such as CT, MRI and PET scans
- Rehabilitation services, including trauma rehabilitation
and occupational, physical and speech therapy
- Schools, including medical, dental, optometry and allied
medical health professionals
- Student health centers – colleges and universities
- Substance abuse counseling centers
The right coverages — wherever and whenever care is provided.Our insurance products for the allied healthcare facilities market
are structured to provide a broad spectrum of protection for
various aspects of each customer’s business operations.
Core Coverages:
- Professional Liability
- General Liability
- Employee Benefits
- Excess/Umbrella
Additional Coverages:
- Commercial Automobile
- Directors and Officers Liability
- Employment Practices Liability
- Property
- Cyber Liability
- Workers’ Compensation
A smart approach to managing risksCNA is dedicated to helping allied healthcare facilities manage
the financial cost of risks by preventing losses from occurring.
Our nationwide staff of highly experienced risk control consul-
tants is ready to create and provide programs that help identify
and manage exposures across organizations, minimize risk and
avoid costly disruption of operations. In addition, our compli-
mentary CNA HealthPro Risk Control materials are available
online as a resource to help protect your business assets and
ultimately, the bottom line.
CNA can help allied healthcare facilities:
- Identify and assess potential liabilities
- Develop and implement preventive strategies
- Educate administrators and staff members
- Understand the legal and regulatory environment
- Improve internal communications
- Create operational efficiencies
risk control services include:
- Customized educational materials, such as newsletters
and claim trend studies
- Detailed claim analyses
- Onsite assessments, including clinical care services
- Organizational risk evaluations
- Specialty-specific seminars
- Support and consultation by telephone and e-mail
Count on CNA claim service excellence when you need us mostCNA HealthPro claim staff is comprised of more than 100 pro-
fessionals, averaging over 22 years of service in the industry.
With experience as attorneys, healthcare providers and admin-
istrators, our claim teams are well positioned to help protect
our policyholders when a claim arises. Our legal defense team
brings together nationally known defense attorneys and expert
witnesses to develop innovative claim management and legal
strategies in order to achieve the best possible outcome. We
strive to facilitate a process that resolves even the most complex
claims in a timely and fair manner.
We work with our customers everyday to determine how
the services they provide may be evolving and further develop
tools and coverages to help protect their organizations.
CNA HealthPro — the right choice for the healthcare industryFor more than 100 years, CNA has been helping businesses
maintain a higher level of performance by proactively managing
their risk. With customized coverages and services for health-
care providers, we offer collateral lines capabilities to address
the needs of large and small organizations across a variety of
industries. From our more than $50 billion in assets to our “A”
rating for financial strength and solid industry reputation for risk
control and claim management, when you want an experienced
carrier dedicated to the health of allied healthcare facilities …
we can show you more.sM
Published by CNA. For additional information, please call CNA HealthPro at 1-888-600-4776. The information, examples and suggestions presented in this material have been developed from sources believed to be
reliable, but they should not be construed as legal or other professional advice. CNA accepts no responsibility for the accuracy or completeness of this material and recommends the consultation with competent legal
counsel and/or other professional advisors before applying this material in any particular factual situations. This material is for illustrative purposes and is not intended to constitute a contract. Please remember that only
the relevant insurance policy can provide the actual terms, coverages, amounts, conditions and exclusions for an insured. All products and services may not be available in all states. CNA is a service mark registered with
the United States Patent and Trademark Office. Copyright © 2009 CNA. All rights reserved. Printed 9/09. HP AH BRO 09
Business insurance you can feel good about. to learn more about our flexible, innovative approach to underwriting healthcare industry risks, visit www.cna.com/healthpro.
AlternAtive risk
The experience to understand
captive insurance and self-insured
needs. The strength and knowledge
to help manage its risks.
CnA HEALTHPRO
Proven captive reinsurance fronting, self-insured fronting and risk transfer for the healthcare industry.As a national insurance carrier with a more-than-100-year history,
and more than 40 years of direct healthcare experience, CNA
is a smart choice to complement and enhance your captive
reinsurance or self-insured program. We work with a variety of
captive insurers and self insurers in the healthcare industry and
their advisors to fulfill unique fronting and risk transfer require-
ments, expand coverage capacity, and create tailored, support-
ive coverage, claim or risk control solutions. CNA HealthPro
provides fronted professional liability insurance policies in patient
compensation fund states, and the various CNA companies
offer both admitted and non-admitted policies in almost every
state. When you choose CNA, you have the support of a global
company rated “A” for financial strength.
An experienced approach to protecting your assetsThe CNA HealthPro underwriting team consists of professionals
dedicated to fronted programs, with an average of more than 15
years of healthcare industry experience. It is expertise we draw
upon every time we listen and work closely with you to structure
and administer an alternative liability insurance program —
such as large self-insured retention programs, fronting arrange-
ments, captive reinsurance programs and group risk-sharing
arrangements — tailored to meet your complex business needs.
It is an approach that has worked for thousands of customers
across a number of business types, including:
- Hospitals and health systems
- Physician clinics and group practices
- Aging services organizations
- Life sciences companies
- Allied healthcare facilities
The right structure for your unique coverage requirementsWe provide two forms of fronting structures, which can be
adapted to satisfy your professional and general liability cover-
age requirements:
Matching deductible programs — includes a deductible
equal to the policy’s per-claim limit of liability
reinsurance programs — the policy is fully reinsured
by an acceptable carrier, typically via a captive insurance
company. Collateral requirements are established for all
fronting contracts. Acceptable forms of collateral include
letters of credit and working trusts secured through CNA-
approved financial institutions.
Core Coverages:
- General Liability
- Professional Liability
Additional Coverages:
- Excess/Umbrella
- Product Liability
Our underwriters are adept at assisting in the design and exe-
cution of alternative risk programs. We analyze each program
and work with you to arrive at the appropriate limits of liability,
retentions, collateral amounts and fee structure. Such a program
will enable you to fulfill your financial, contractual, legal and/or
regulatory obligations through the issuance of commercial insur-
ance paper.
Equally important, those same underwriters can work with you
to design insured risk transfer programs above or in conjunction
with your alternative risk arrangements. The entire portfolio of
CNA and CNA HealthPro products and services is available to
fulfill your needs. This capability is unrivaled in the industry.
A smart approach to managing risksCNA is dedicated to helping captive insurers and self insurers
manage the financial cost of risks by preventing losses from
occurring. Our nationwide staff of highly experienced risk control
consultants is ready to create and provide programs that help
identify and manage exposures across organizations, minimize
risk and avoid costly disruption of operations. In addition, our
complimentary CNA HealthPro Risk Control materials are avail-
able online as a resource to help protect your business assets
and ultimately, the bottom line.
CnA can help your company:
- Identify and assess potential liabilities
- Develop and implement preventive strategies
- Educate administrators and staff members
- Understand the legal and regulatory environment
- Improve internal communications
- Create operational efficiencies
risk control services include:
- Customized educational materials, including
newsletters and claim trend studies
- Detailed claim analyses
- Onsite assessments, including high-risk clinical
care services
- Organizational risk evaluations
- Specialty-specific seminars
- Support and consultation by telephone and e-mail
Count on CNA claim service excellence when you need us mostCNA HealthPro claim staff is comprised of more than 100 pro-
fessionals, averaging over 22 years of service in the industry.
With experience as attorneys, nurses and administrators, our
claim teams are well positioned to help protect our policy-
holders when a claim arises. Our legal defense team brings
together nationally known defense attorneys and expert wit-
nesses to develop innovative claim management and legal
strategies in order to achieve the best possible outcome. Our
goal is to facilitate a process that resolves even the most com-
plex claims in a timely and fair manner.
We listen and work closely with you to structure and
administer an alternative liability insurance program
tailored to meet your complex business needs.
CNA HealthPro — the right choice for the healthcare industryFor more than 100 years, CNA has been helping businesses
maintain a higher level of performance by proactively managing
their risk. With customized coverages and services for health-
care providers, we offer collateral lines capabilities to address
the needs of large and small organizations across a variety of
industries. From our more than $50 billion in assets to our “A”
rating for financial strength and solid industry reputation for risk
control and claim management, when you want an experienced
carrier dedicated to the health of your business … we can show
you more.sM
Published by CNA. For additional information, please call CNA HealthPro at 1-888-600-4776. The information, examples and suggestions presented in this material have been developed from sources believed to be
reliable, but they should not be construed as legal or other professional advice. CNA accepts no responsibility for the accuracy or completeness of this material and recommends the consultation with competent legal
counsel and/or other professional advisors before applying this material in any particular factual situations. This material is for illustrative purposes and is not intended to constitute a contract. Please remember that only
the relevant insurance policy can provide the actual terms, coverages, amounts, conditions and exclusions for an insured. All products and services may not be available in all states. CNA is a service mark registered with
the United States Patent and Trademark Office. Copyright © 2009 CNA. All rights reserved. Printed 9/09. HP AR BRO 09
Business insurance you can feel good about. to learn more about our flexible, innovative approach to underwriting healthcare industry risks, visit www.cna.com/healthpro.
Hospitals and HealtH systems
The experience to understand the
risks of hospitals and health systems.
The strength and knowledge to help
manage those risks.
Cna HEALTHPRO
Your mission is to provide quality care. Ours is to provide you with quality insurance products and services.With more than 40 years of experience in the healthcare
industry, CNA is a trusted leader and one of the top five under-
writers of healthcare professional liability insurance products
and services for a wide spectrum of organizations and providers.
We offer extensive industry knowledge, valuable insight and
core coverages tailored to meet the unique needs of hospitals
and health systems.
An experienced approach to protecting your organizationWith our nationwide scope, we understand that risks and litiga-
tion environments may vary dramatically from region to region.
Our state-specific underwriting and claims capabilities ensure
appropriate coverage levels for our insureds commensurate with
their exposures. Types of organizations we insure include:
- Community hospitals of all sizes
- Medical schools and university health systems
- Multi-hospital systems and integrated delivery systems
- Tertiary care facilities
- Government hospitals
- Specialty hospitals, such as:
- Cardiac
- Psychiatric
- Long-term acute care
- Pediatric and children’s
- Rehabilitation
Dedicated HealthPro underwriters understand your risk, listen
closely to your needs and are adept at assisting in the design
and execution of your insurance program. In conjunction with
a dedicated actuarial staff, we work with you to develop the
appropriate limits of liability, retentions, and terms and condi-
tions to achieve your program objectives.
Tailored underwriting initiatives are available to address the
needs of alternative risk financing programs, such as fronted
programs, umbrella and excess coverages in connection with
self-insured retention programs, captive programs, pools, trusts
and risk retention groups.
The right coverages — wherever and whenever care is provided.CNA HealthPro provides coverage to both not-for-profit and
for-profit organizations across the country. From first-dollar cov-
erage to self-insured retention and captive programs, you can
count on CNA for broad business protection as well as segment-
specific coverages.
Core Coverages:
- primary Coverages
- Hospital Professional Liability
(claims-made basis)
- General Liability
(claims-made or occurrence basis)
- Umbrella and excess Coverages
- Coverages typically include Hospital
Professional Liability, Commercial
General Liability, Commercial Automobile
and Employer’s Liability
additional Coverages:
- Cyber Liability
- Commercial Automobile
- Directors and Officers Liability
- Employment Practices Liability
- Property
- Workers’ Compensation
A smart approach to managing risksCNA is dedicated to helping hospitals and health systems man-
age the financial cost of risks by preventing losses from occurring.
Our nationwide staff of highly experienced risk control consul-
tants has earned the Certified Professional in Healthcare Risk
Management credential and other industry-related designa-
tions. We are ready to create and provide programs that help
identify and manage exposures across organizations, minimize
risk and avoid costly claims. In addition, our complimentary
CNA HealthPro Risk Control materials are available online as a
resource to help protect your business assets and ultimately,
the bottom line.
Cna can help hospitals and health systems:
- Identify and assess potential liabilities
- Develop and implement preventive strategies
- Educate administrators and staff members
- Understand the legal and regulatory environment
- Improve internal communications
- Create operational efficiencies
Risk control services include:
- Customized educational materials, such as
newsletters and claim trend studies
- Detailed claim analyses
- Onsite assessments, including high-risk clinical
care services
- Organizational risk evaluations
- Specialty-specific seminars
- Support and consultation by telephone or e-mail
Count on CNA claim service excellence when you need us mostCNA HealthPro claim staff is comprised of more than 100 pro-
fessionals, averaging over 22 years of service in the healthcare
industry. With experience as attorneys, healthcare providers and
administrators, our claim teams are well positioned to help pro-
tect our policyholders when a claim arises. Our legal defense
team brings together nationally known defense attorneys and
expert witnesses to develop innovative claim management and
legal strategies in order to achieve the best possible outcome.
For potentially high-loss claims, our hospitals and health systems
dedicated claim team and Birth Trauma Center of Expertise
serve as unique resources to support our formidable legal team.
Our goal is to facilitate a process that resolves even the most
complex claims in a timely and fair manner.
Our state-specific underwriting and claims capabilities
ensure appropriate coverage levels for our insureds
commensurate with their exposures.
CNA HealthPro — the right choice for the healthcare industryFor more than 100 years, CNA has been helping businesses
maintain a higher level of performance by proactively managing
their risk. With customized coverages and services for health-
care providers, we offer collateral lines capabilities to address
the needs of large and small organizations across a variety of
industries. From our more than $50 billion in assets to our “A”
rating for financial strength and solid industry reputation for risk
control and claim management, when you want an experienced
carrier dedicated to the health of hospitals and health systems …
we can show you more.sm
Published by CNA. For additional information, please call CNA HealthPro at 1-888-600-4776. The information, examples and suggestions presented in this material have been developed from sources believed to be
reliable, but they should not be construed as legal or other professional advice. CNA accepts no responsibility for the accuracy or completeness of this material and recommends the consultation with competent legal
counsel and/or other professional advisors before applying this material in any particular factual situations. This material is for illustrative purposes and is not intended to constitute a contract. Please remember that only
the relevant insurance policy can provide the actual terms, coverages, amounts, conditions and exclusions for an insured. All products and services may not be available in all states. CNA is a service mark registered with
the United States Patent and Trademark Office. Copyright © 2009 CNA. All rights reserved. Printed 9/09. HP HH BRO 09
Business insurance you can feel good about. to learn more about our flexible, innovative approach to underwriting healthcare industry risks, visit www.cna.com/healthpro.
Providers’ AlternAtive solutions
The experience to understand the
needs of a hard-to-place healthcare
professional. The strength and
knowledge to offer a creative and
timely solution.
CnA HEALTHPRO
Your mission is to provide the best care possible. Ours is to provide you with quality insurance products and services.With more than 40 years of experience in the healthcare industry,
CNA is a trusted leader and one of the top five underwriters of
healthcare professional liability insurance products and services
for a wide spectrum of healthcare organizations and profession-
als. We offer extensive industry knowledge, valuable insight and
professional liability insurance products tailored to meet the
unique needs of hard-to-place physicians (including certain
classes of physician extenders, such as nurse anesthetists) and
dentists. Our surplus lines product approach affords the flexi-
bility and responsiveness needed to offer coverage solutions
for the displaced or underserved medical professional who is
unable to secure professional liability insurance through the
admitted marketplace.
An experienced approach to protecting your organizationOur dedicated CNA HealthPro underwriting team consists of
professionals with an average of more than 15 years of healthcare
industry experience. We draw upon this expertise to understand
the changing services our customers provide and develop the
customized programs, tools and coverages that help protect
their practices.
The right coverage for hard-to- place physicians, physician extenders and dentistsThe CNA HealthPro Providers’ Alternative Solutions Program
offers a broad spectrum of protection for various exposures,
including complex or experimental procedures, “carve-outs”
for challenged providers, split limits for prior acts, a complex
clinical specialty, a multi-state exposure, an impaired individual
undergoing treatment or coverage over prior “bare” periods
with coverage continuity gaps. We also may offer these cus-
tomers access to other CNA coverages, simplifying their insur-
ance program.
Core Coverage Highlights:
- Claims-made coverage with prior acts
generally available
- Coverage enhancement “buybacks” available for
selected risks
- Claim expenses outside (versus inside) limits
- Consent to settle provision (with limitation)
versus no consent
- Incident-sensitive coverage trigger
(versus demand coverage trigger)
- Low/no deductible option or options that
apply to indemnity only
- Prior acts over bare coverage periods
- Specified allied healthcare professionals not
defined as “Insureds” in the policy may be
scheduled on a shared limit basis
- Limits can apply individually (or on a shared
limit basis) for professionals in a group
- Corporate partnership coverage on a shared
limit basis can be added where all providers
in the group are insured
- Extended Reporting Period options of up to three
years are available (a longer period may be negotiated
on a risk-by-risk basis, especially in the event of death,
permanent disability or retirement)
- Tailored coverage solutions for larger dental and
nurse anesthetists groups, including entity only
coverage and corporate partnership coverage with
separate or shared limits
A smart approach to managing risksCNA is dedicated to helping providers manage the financial
cost of risks by preventing losses from occurring. Our nationwide
staff of highly experienced risk control consultants has earned
the Certified Professional in Healthcare Risk Management cre-
dential and other industry-related designations. The team creates
risk control resources to assist with the identification and man-
agement of risks in the practice setting. These value-added CNA
HealthPro Risk Control materials are available online.
Our surplus lines product approach affords the flexibility
and responsiveness needed to offer coverage solutions for
the displaced or underserved medical professional.
Count on CNA claim service excellence when you need us mostCNA HealthPro claim staff is comprised of more than 100 pro-
fessionals, averaging over 22 years of service in the industry.
With experience as attorneys, healthcare professionals and
administrators, our claim teams are well positioned to help pro-
tect our policyholders when a claim arises. Our legal defense
team brings together nationally known defense attorneys and
expert witnesses to develop innovative claim management and
legal strategies in order to achieve the best possible outcome.
Our goal is to facilitate a process that resolves even the most
complex claims in a timely and fair manner.
CNA HealthPro — the right choice for the healthcare industryFor more than 100 years, CNA has been helping healthcare
organizations and professionals. From our more than $50 billion
in assets to our “A” rating for financial strength and solid indus-
try reputation for risk control and claim management, when you
want an experienced carrier dedicated to the health of health-
care providers … we can show you more.sM
Published by CNA. For additional information, please call CNA HealthPro at 1-888-600-4776. The information, examples and suggestions presented in this material have been developed from sources believed to be
reliable, but they should not be construed as legal or other professional advice. CNA accepts no responsibility for the accuracy or completeness of this material and recommends the consultation with competent legal
counsel and/or other professional advisors before applying this material in any particular factual situations. This material is for illustrative purposes and is not intended to constitute a contract. Please remember that only
the relevant insurance policy can provide the actual terms, coverages, amounts, conditions and exclusions for an insured. All products and services may not be available in all states. CNA is a service mark registered with
the United States Patent and Trademark Office. Copyright © 2009 CNA. All rights reserved. Printed 9/09. HP PAS BRO 09
Business insurance you can feel good about. to learn more about our flexible, innovative approach to underwriting healthcare industry risks, especially the hard-to-place medical professional, visit www.cna.com/healthpro.
the Life ScienceS induStry
The experience to understand the
life sciences industry. The strength
and knowledge to manage its risks.
cnA HEALTHPRO
You provide innovative healthcare technology. We’ll provide business insurance products and services to match.With more than 40 years of experience in the healthcare industry,
CNA is a trusted leader and one of the top five underwriters of
healthcare professional liability insurance products and services
for a wide spectrum of organizations. Through its Advanced
Medical Technology business segment, CNA HealthPro is one
of the largest U.S. insurers in the life sciences market. We offer
extensive industry knowledge, valuable insight and core cover-
ages tailored to meet the unique needs of your firm or organi-
zation. Insurance solutions are available to address a variety
of needs, including those of highly specialized organizations
through alternative liability insurance programs such as fronted
programs, captive reinsurance arrangements and large self-
insured retention programs.
An experienced approach to protecting your organizationOur dedicated CNA HealthPro underwriting team consists of
professionals with an average of more than 15 years of experi-
ence. We draw upon this expertise as we work to understand
the changing nature of our customers’ business. By developing
the tools and coverages that help protect their enterprise, we
create customized programs tailored to meet the needs of:
- Clinical research and development firms performing
clinical trials
- University-based medical centers and other independent
facilities engaged in clinical trials
- Specialty pharmaceutical, generics and nutraceutical
companies
- Biotechnology
- Medical device manufacturers
- Distributors and wholesalers of the above industry groups
The right coverages for complex healthcare businessesOur products for the life sciences market are structured to pro-
vide a broad spectrum of protection for various aspects of each
customer’s business operations. We offer underwriting capabil-
ities in all 50 states supported by a global presence to simplify
our customers insurance programs.
core coverages:
- Products and Professional Liability
- Surplus lines: Claims made, defense inside
the limit, deductibles/SIR required
- Primary and lead/low excess
- U.S. coverage excess-DIC/DIL over local
placements outside the U.S.
- Clinical Trials Liability
- Domestic and foreign local admitted
- Property/Package/General Liability
- Commercial Automobile
- Umbrella/Excess Liability
- Workers’ Compensation
Additional coverages:
- Directors and Officers Liability
- Employment Practices Liability
- International Coverages
- Property
- Cyber Liability
A smart approach to managing risksCNA is dedicated to helping life sciences organizations manage
the financial cost of risks by preventing losses from occurring.
Our nationwide staff of highly experienced risk control consul-
tants is ready to create and provide programs that help identify
and manage exposures across organizations, minimize risk
and avoid costly disruption of operations. Our complimentary
CNA HealthPro Risk Control materials are available online as
a resource to help protect your business assets and ultimately,
the bottom line.
cnA can help life sciences organizations:
- Identify and assess potential liabilities
- Develop and implement preventive strategies
- Educate leadership team, management and
staff members
- Understand the legal and regulatory environment
- Improve internal communications
- Create operational efficiencies
risk control services include:
- Customized educational materials, such as newsletters
and claim trend studies
- Detailed claim analyses
- Onsite assessments, including review of high-risk
products, critical processes and manufacturing operations
- Organizational risk evaluations
- Telephone and e-mail support and consultation
Count on CNA claim service excellence when you need us mostCNA HealthPro claim staff is comprised of more than 100 pro-
fessionals, averaging over 22 years of service in the industry—
including a team dedicated to managing life sciences claims.
With experience as attorneys, nurses and administrators, our
dedicated life sciences claim team offers specialized support
in high value, mass tort, and class action claims unique to this
industry. It is well positioned to work with our policyholders to
protect their interests when a claim arises. Our outside legal
panel brings together nationally known defense attorneys with
special expertise in mass tort and product liability claims, as
well as knowledge of expert witnesses. We develop innovative
claim management and legal strategies designed to achieve
the best possible outcome for our insureds. Our goal is to facili-
tate a process that resolves even the most complex claims in
a timely, fair and cost-efficient manner.
Our insurance products for the life sciences market are
structured to provide a broad spectrum of protection for
various aspects of each customer’s business operations.
CNA HealthPro — the right choice for the healthcare industryFor more than 100 years, CNA has been helping businesses
maintain a higher level of performance by proactively manag-
ing their risk. With customized coverages and services for life
sciences firms, we offer collateral lines capabilities to address
the needs of large and small organizations across a variety of
industries. From our more than $50 billion in assets to our “A”
rating for financial strength and solid industry reputation for risk
control and claim management, when you want an experienced
carrier dedicated to the health of life sciences organizations …
we can show you more.SM
Published by CNA. For additional information, please call CNA HealthPro at 1-888-600-4776. The information, examples and suggestions presented in this material have been developed from sources believed to be
reliable, but they should not be construed as legal or other professional advice. CNA accepts no responsibility for the accuracy or completeness of this material and recommends the consultation with competent legal
counsel and/or other professional advisors before applying this material in any particular factual situations. This material is for illustrative purposes and is not intended to constitute a contract. Please remember that only
the relevant insurance policy can provide the actual terms, coverages, amounts, conditions and exclusions for an insured. All products and services may not be available in all states. CNA is a service mark registered with
the United States Patent and Trademark Office. Copyright © 2009 CNA. All rights reserved. Printed 9/09. HP AMT BRO 09
Business insurance you can feel good about. to learn more about our flexible, innovative approach to underwriting healthcare industry risks, visit www.cna.com/healthpro.
Published by CNA. For additional information, please call CNA HealthPro at 1-888-600-4776. The information, examples and suggestions presented in this material have been developed from sources believed to be reliable, but they should not be construed as legal or other professional advice. CNA accepts no responsibility for the accuracy or completeness of this material and recommends the consultation with competent legal counsel and/or other professional advisors before applying this material in any particular factual situations. This material is for illustrative purposes and is not intended to constitute a contract. Please remember that only the relevant insurance policy can provide the actual terms, coverages, amounts, conditions and exclusions for an insured. All products and services may not be available in all states. CNA is a service mark registered with the United States Patent and Trademark Office. Copyright © 2010 CNA. All rights reserved. Reprinted 2/10. HP FLR 09
To learn about why more and more businesses like yours trust CNA HealthPro to maintain the health of their organizations, contact your local independent agent or visit www.cna.com/healthpro.