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7/28/2019 Coaching Models.pptx
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Great at questioning and listening Rephrases to clarify what is happening in the
persons mind.
Helps employees look at situation from morethan one perspective. Reframing situations.
Clarifies what is important.
Helps the employee see opportunities where he
didnt see one before. Demonstrates the type of behavior,commitment to the vision, and level ofperformance he expects to see.
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Goal What do you want? Agree topic fordiscussion, objectives and set long term aims (ifappropriate)
Reality What is happening now? Invite self-
assessment, offer examples of feedback, discardirrelevancies, keep real
Options What could you do? Consider the fullrange of options, invite contributions from coachee,
make choices
Wrap up What will you do? Commit to action,identify obstacles, make plans for training and support
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S Spot the learning need and the opportunities to meet them
T Tailor learning content and style to the needs of the individual
E Explain and demonstrate how the task should be done
E Encourage individuals while they practice
R Review progress during practice and on completion
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Currentsituation
Ideal foroutcome
Gapsbetween C
and I
Actionplan
Review
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O Outcome. Your destination. This is where you clarify
the outcomes around any given situation
S Situation. Your starting point. This is where you getclarity around where you are right now
C - Choices and Consequences. Your route options. This
is where you increase awareness about the
consequences of each choice. A Actions. Your detailed plan. This is where you take
responsibility for your own action plan.
R Review. Making sure you are on track, checking you
are on course.
Outcome Situation Choices Actions Review
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Objectives Understand thereasons Take Stock
Clarify the gap OptionsgenerationMotivate to
action
Enthusiasm andencouragement Support
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Objectives. What is the employee attempting to achieve?
Understand the Reasons. This is an important step as it is vital thatthe reasons behind wanting to achieve the objective are understood
Take Stock of the Present Situation. It is important to spend timeanalysing the reality of the present situation
Clarify the Gap between where they are now and where they need toget to, in order to achieve their objective
Options Generation. The pros and cons of each option need to bediscussed
Motivate to Action. Once the options have been discussed and thebest way forward agreed
Enthusiasm & Encouragement The manager must at all times
show enthusiasm for the objectives ahead and encourage theemployee to do as best they can
Support. The manager must always show support for the employee inthe tasks agreed and must also ask if there is any support that theyhave to put in
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Reflect
Evaluate
Strategise
UnderstandListen
Take action
Strategise
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R - Reflect -Take time to think, ask questionsand re-frame
E - Evaluate -Carefully assess all the forwardoptions
S - Strategise -Select the plan(s) with the bestchance of succeeding
U - Understand -Appreciate what resources willbe needed to succeed,
L - Listen -Pay attention to the input ofemployees and colleagues
T - Take Action -Implement plans and follow-though persistently
S - Systematise -Ensure that processes arepermanently changed
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Subject.The coach needs to check that the subject isone that ispermitted within the terms of anycontract.
Target identification. Very often, the coachee alsobrings a target (goal) with them to the session
Emotion. The coachee will have a range of emotionsassociated to the subject which must be considered
Perception and Choice. Coaches aim to widen thecoachees conscious perception of their issues and
targets. Plan and Pace.The plan (P2) leads to the Target. It
will be a process, not a series of choices.
Adapt or Act. It is important to adequately review thePlan before seeking commitment.