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Meet the Team
Carl MarrelliProgram Director
Marissa DiminoClient Experience
Scott TsuchiyamaUser Experience
Anthony FabianiClient Support
Anneke BatesProduct Management
Institution Collab Admin / Program LeadCSU Chico Miroslav LulicDrexel University Michael ShelmetGeorgetown University Peter FarkasGeorgia College & State University Jim WolfgangGreenville Technical College Lee McMinnMiami Dade College Debra Sheridan-BrinkmanTarleton State University Justin CarrellTroy University Dona GibbonsUltimate Medical Academy Rachel SchererUniversity of Nevada, Reno Robert NewburyUniversity of Southern California Wendy ChapmanFLVS Jeff MurphyOpen University Rhodri Thomas
Meet your fellow participants
Tech Preview Timeline
Initial Demo Rooms
Ideal for small meetings / classes
~10 users per session
Manual room entry
One major feature update
Phase 1: 2/27 – 3/24 Phase 2: 3/24 – 4/28 Phase 3: TBD
Provision New Rooms
Expand to larger classes
~30 users earlier on, scaling up to ~75
users
One major feature update and adding in
SAS sessions
LMS & LTI integrations
Collaborate 2015Bb Student
Optionally continue in a “demo” environment
Rooms Assignments
• You institution has one dedicated room for their preview
• This is shared with all instructors / teachers participating in the program• Keep the schedule internally
• Each room has a moderator link and a guest link
• Promote guests to moderator as needed• Room links provided Monday
• New rooms will be created in Phase 2 migration
Help and Support
• Help Documentation available at: http://bit.ly/collab15help
Username: Collaborate2015PreviewPassword: TechPreview!
• Covers basic setup info, hosting a session and basic troubleshooting
• “Getting Support During the Collaborate 2015 Tech Preview Program” document
• Because this is pre-release software, there are no SLAs for response times nor can we guarantee that all issues will be resolved during the Tech Preview timeline
Communication Plan
“Onboarding” MeetingMarch 10
Capabilities
Faculty Demo
Light Training
“Get Comfortable”
Weekly Touch PointsStarting March 17
Every Tuesday
Open Feedback
Topical Discussions
Show / Demo Latest
Planned Maintenance Windows
Hotfix Updates
Feedback Surveys
We want to hear from you!
• Ease of use• Intuitive interactions• Meeting your teaching needs?• Scenarios where you will use the product
User Experience Feedback
• Additional teaching needs• If I only could …• 2015 Feature Prioritization
Features and Roadmap
Collaborate Themes Themes
Easy entry into sessions
Entirely browser based
Clutter-Free
Simple
Designed for education
Varied instructional strategies / methods
Easy to use
Focused
Cutting-edge media technology
Sleek, intuitive interface
Mobile
Modern
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• Sessions are entirely browser based. No need for Java or downloading launchers
• Careful attention going in to the user experience to remove clutter and unnecessary clicks
Access and experience, simplified
• Award-winning WebRTC technology
• Efficient, high-definition media delivery adapts to each user’s connection
• Pioneering a new era in education-focused web conferencing
Cutting-edge media technology
Cutting-edge media technology
• HD Audio and Video
• High Quality Visuals
• Responsive Design
• Fast Appshare
• Easy File Sharing
A sleek, intuitive interface for the modern user
• Designed to accommodate varying instructional strategies
• Short learning curve for instructors & students - super easy to use
• Integrated with T&L systems
Online Learning
Project-Based Learning
Blended Learning
Flipped Classroom
Professional Development
Virtual Classroom
Focused on education
Focus on people and content
Collaborate 2015 Design Principles
1.
Adapt the interface to the user’s context2.
”…it’s cumbersome to have to manipulate raising hands etc - all of the little tech commands take the focus off of the discussion. The technology is supposed to enhance the class - not be the class."
- an instructor, on the purpose of tech tools
Collaborate 2015 is used for people to connect with each other and to share ideas. Audio, video, and shared content should always be at the forefront.
• Reduce the number of always-present visual elements on the screen
• Use notifications for important information, reducing the need to keep the chat and participants panel in view
Focus on people and contentCollaborate 2015 Design Approach
“…It takes my mind a few seconds to remember where it is and what I am looking for on the list, because I am also trying to remember what to go to next in the presentation."
- an instructor, discussing attention and context
With so many different modes of use, it’s important that Collaborate 2015 works well in a variety of contexts.
• Present and organize content and video in the best way possible, based on how each is being used in the session
• Progressively display elements and features as-needed
• Provide different video modes to support everything from small group conversations to larger lectures
Contextually Adaptive InterfaceCollaborate 2015 Design Approach
Browser Support
Prepare to useGoogle Chrome
Chrome extensionto Host App Share
https://chrome.google.com/webstore/detail/desktop-sharing/ajojghojfapedgfkjmhchgblmjfanggo
Firefox, Internet Explorer and Safari support for participants coming in a few weeks
Target Use Case Scenarios
Current Functionality
HD Audio / Video
Up to 6 Videos
High Fidelity App Share
File Share with Annotations
Participant List
Room Chat
Promote Moderator
Raise Hand
Away
Profiles & Avatars
Suitable Scenarios
Office Hours
One-on-Ones
Small Classes
Small Learning Groups
Departmental Meetings
~10 Participants
Common Issues
User not using Chrome• can chat• cannot see/share audio/video
1.
Sharing Audio and Video• must allow browser access• audio device selection
2.
User cannot see all videos• 5 + me video limit• System will not send video if
bandwidth limited
3.
File Uploads• .ppt, .pptx, .pdf supported• red error text for unsupported
4.
App Share• requires Chrome extension• retry app share after ext.
installed
5.
Bandwidth• Dynamic connection
adjustment not fully developed yet • May experience “black” video
windows or no audio
6.
Functional Expectations Thru Program
Current
HD Audio / Video
Up to 6 Videos
High Fidelity App Share
File Share with
Annotations
Participant List
Room Chat
Promote Moderator
Raise Hand
Away
Error Report
Profiles & Avatars
Adding Soon
More BrowsersFirefox, IE, Safari w/ Flash
Device “Tech Check”
Blank Canvas Whiteboard
Presenter Role
Adding Later
SAS Launch
30-75 participants
MP4 Recordings
Localizations
More Accessibility
Additional Important Info
• Scheduled Maintenance this Friday afternoon,4-6 PM EDT, (20-22 GMT)
• Regularly Scheduled Maintenance: Fridays,
8-10 AM EDT
Initial feedback on user experience
Next Week
1.
What’s new in the tech preview2.
Version 1 release overview3.
Known Bugs or IssuesIssue Workaround
Reconnect button that is displayed after a user is removed from session is broken
Reload page
Whiteboard / Shared File occasionally does not display for a participant when it is shared before they join
Advance slide or stop and restart whiteboard / file sharing
Windows users will not see .pptx files in the list of files to upload
Change the file type filter in Windows Explorer prompt to “all files” or drag-and-drop the file into the UI
All visible audio and video panels will occasionally drop entirely and then come back about 5-10 seconds later
N/A – session will continue
When a moderator stops another moderators app share and does their own app share, the app share window will appear gray or loading
A moderator should stop their own app share before another moderators start one.
When a moderator stops app share, one participant’s video occasionally displays in two of the video areas
If possible, have that user disable video and audio for a little bit so they get out of the “active speaker” queue and then re-enable.