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Collaborative Communications Tony Crowden Communications Specialist Sharon Pell Communications Officer

Collaborative Communications Tony Crowden Communications Specialist Sharon Pell Communications Officer

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Page 1: Collaborative Communications Tony Crowden Communications Specialist Sharon Pell Communications Officer

Collaborative Communications

Tony Crowden

Communications Specialist

Sharon Pell

Communications Officer

Page 2: Collaborative Communications Tony Crowden Communications Specialist Sharon Pell Communications Officer

Working as one health community

• NHS Lincolnshire, Lincolnshire Community

Health Services, United Lincolnshire

Hospitals Trust, Lincolnshire Partnership

Foundation Trust

• Can’t do it on our own

• Don’t offer all the services

• Not a one size fits all solution

Page 3: Collaborative Communications Tony Crowden Communications Specialist Sharon Pell Communications Officer

Communications Solution

• Messages developed by NHS Lincolnshire

• Same message delivered in different ways

– What is being introduced?

– Why it is being introduced?

– How it will be implemented?

Page 4: Collaborative Communications Tony Crowden Communications Specialist Sharon Pell Communications Officer

Public Launch

Need to let the public know that:

“It’s ok to ask”

New Year launch:

•Drink less

•Exercise more

•Lose weight

•Stop smoking

Page 5: Collaborative Communications Tony Crowden Communications Specialist Sharon Pell Communications Officer

Launch Planning

Each lead given a task

•ULHT – media handling

•LCHS – venue and bookings

•NHSL – resources

•LPFT – services identified to attend

Page 6: Collaborative Communications Tony Crowden Communications Specialist Sharon Pell Communications Officer

Did it work?

•Have a draw

•Incentives

•Right staffing

•Keep it simple

•Common sense approach

Page 7: Collaborative Communications Tony Crowden Communications Specialist Sharon Pell Communications Officer

Lessons Learned

•Timing

•Check what else is on

•More external promotion

•Share work more evenly

•Give others the opportunity to take part

Page 8: Collaborative Communications Tony Crowden Communications Specialist Sharon Pell Communications Officer

Smoothie bike in operation

Page 9: Collaborative Communications Tony Crowden Communications Specialist Sharon Pell Communications Officer

Feedback from participants

• DART self referral

• Smoke free homes referrals

• Phoenix stop smoking referrals

• Fire service home fire safety checks

• Many enquiries relating to cooking project

Page 10: Collaborative Communications Tony Crowden Communications Specialist Sharon Pell Communications Officer

Any questions?