Embed Size (px)
Citation preview
Reputation
• Collins by DesignMyNight is the most comprehensive & forward-thinking booking software in the market
• Developed by people within the industry and by operators within the industry for 6 years
• Created by ex-Google & Accenture technicians ensuring the most advanced technologies & features
• Launched in Jan 2014, Collins already has over 1’000 clients and booked in over 8 million covers
Clients
From huge pub chains, to popular casual dining chains, to the best bars in the UK
What makes Collins different? Unrivalled Functionality
Feature StatusReal-time website booking capabilities LIVE
On-site space maximisation & walk ins LIVE
Floorplan management LIVE
Online runsheets for quick check-ins & notes LIVE
Function sheets for larger groups LIVE
Take payments/card authentications at the point of booking LIVE
Recommend sister venues at the point of booking LIVE
Take enquiries for groups, parties, masterclasses from your site LIVE
Manage & track all enquiries LIVE
Manage & track third party bookings LIVE
Automated follow ups for enquiries LIVE
Online payment and card auth system for enquiries LIVE
Automated pre-ordering system built into Collins LIVE
Huge data capture tool with data segmentation LIVE
Manage inbound as well as outbound emails in Collins LIVE
Feedback loop that can integrate your own review system LIVE
Full ticketing platform for events/masterclasses/experiences LIVE
Open API to allow fully branded booking journey on website and app LIVE
Full enquiry conversion rate reporting by site and user LIVE
A suite of clear and user friendly reports LIVE
Open API for integrations LIVE
Micros/Symphony Inteagration Coming 2016
Automated Phone Bookings Coming 2016
Sophisticated Wait-List SMS Technology Coming 2016
Philosophies
• Be disruptive and show venues that you don’t have to settle for the slow-moving giants in the industry.
• Be the best system there is. We collect regular feedback from all our clients and make changes and improvements to the system on a weekly basis. Over 450 improvements have gone live in the last 24 months.
• Give you value for money. One monthly flat fee, with no cover charges from your own site and no hidden costs. You won’t get a nasty surprise at the end of every month.
• Customer service is key. We are a UK based company with a dedicated support team, tech team & training team to be by your side with any queries, questions & improvements. We have a 1 hour response time for any client queries.
ON THE DAY/NIGHT MANAGEMENT
1) Floorplan2) Diary
3) Online Run Sheet4) Printed Run Sheets
A peek inside… [Diary View]
A peek inside… [Floorplan]
A peek inside… [Online Run Sheet]
A peek inside… [Printed Run Sheet]
ENQUIRY MANAGEMENT
1) Manage all enquiries online (Parties, groups, private hires etc…) 2) Take online pre-orders for groups
3) Massive data collection4) Quick and clear reporting
A peek inside… [Enquiry Management]
A peek inside… [Managing Enquries]
A peek inside… [Online Pre-Orders]
A peek inside… [Data Collection/Store]
A peek inside… [Clear Reports]
