CommSure+ +Campus+Skill+Development+Program

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CommSure Knowledge Solutions| Campus Skill Development Program|

COMMSURECAMPUSSKILLDEVELOPMENT

PROGRAM


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All rights reserved to CommSure Knowledge Solutions 2011 Page | 2

Contents

Purpose............................................................................................................................................................ 3

About CommSure Knowledge Solutions .................................................................................................... 3

Vision................................................................................................................................................................ 4

Mission............................................................................................................................................................. 4

Our Values ...................................................................................................................................................... 4

Background ..................................................................................................................................................... 5

Eklavya Market Analysis ............................................................................................................................... 6

Training Methodology .................................................................................................................................... 6

Eklavya Program Structure ....................................................................................................................... 7

The Training Process................................................................................................................................... 10

Eklavya Program Content Year II ........................................................................................................... 14

Eklavya Program Content Year III.......................................................................................................... 15

Eklavya Program Content Year IV ......................................................................................................... 16

About V-Train................................................................................................................................................ 17

Features: V-Train ......................................................................................................................................... 18

Contact Us..................................................................................................................................................... 23


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Vision

CommSure's vision is to be the most preferred and trusted Training Partner by inspiring

enhancing and transforming the human potential.

Mission

To deliver world class, customized, and result oriented training solutions by the use of innovative

training Methodologies and technologies through mutually benefiting, consultative partnerships

Our Values

Quality Policy:

Deliver and Exceed Stake Holders expectations every time through state of the art learning

technologies, expert training teams and professional delivery processes, thereby, delivering

effective, affordable and result oriented Training programs.

Integrity

Transparency

Customer Satisfaction

Employee Engagement


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Background

Students join engineering with aspiration of fulfilling their career ambitions, be it employment or

higher education. Faculty plays a vital role in realizing student dreams and moulding them into

well rounded professionals.

Most of the Campus Skill Development programs follow one to many facilitation models. Theacceptance of e-learning courses by the students has not yet reached its full potential. We at

CommSure Knowledge Solutions believe that unless there is a collaborative model established

between the College Management Student Training Vendors, Learning cannot be effective

and be able to deliver results

Most of the University prescribed training programs also mostly rely on Intranet / Internet based

Learning Content. However, We at CommSure Knowledge Solutions believe that unless the

Student is presented with opportunities to practice and implement the learning in real life, Soft

skills learning cannot be effectively delivered. It is this reason why most of the training programsoffered today do not deliver the results (Recruitment Conversion ratio) as promised.

Eklavya, CommSures prestigious Campus skill development program targets to bridge these gaps

through Collaborative partnership and involvement of the in-house college faculty, state of the

art Learning facilitation technologies and practical application based virtual mentoring and

coaching techniques.

Unlike other short paced, commercial training programs, Eklavya is an extensive 3 year program

that slowly yet effectively brings in the required attitudinal and behavioral changes, by

providing constant learning, coaching and feedback month on month .


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Eklavya Market Analysis

Training Methodology

35%

65%

Educated Manpower in IndiaEmployable Unemployable

11 million Indians between age group of 20- 28 years are enrolled inhigher education.

The number is expected to increase at over 5% annually.

Employable educated population in India is 35%

65% of the population are unemployable or short of job skills.

Demand Supply gap of 4 million employable manpower by 2015 and

7 million by 2020.

Source: University of Grants commission

Simulation Based

LearningOnline Learning

Blended

Model

Instructor Led Training


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Eklavya Program Structure


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Training Need Analysis :

The Learning dynamics of every college is different and unique. We understand this aspect

and hence conduct an in-depth Training Need analysis with the College Management and

students. Once the Training needs are established, the content and course structure is

then designed to meet the specific needs of the College.

Staff Orientation:

The role of the faculty in student development is of utmost importance, in skill

development in higher education. We at CommSure Knowledge Solutions understand this

and hence, our programs are designed to involve the college faculty in the student skill

development process

The skill gap between a degree and a job can only be bridged, if the faculty is well versed

with the corporate requirements. We hence conduct an extensive 5 day workshop for the

College faculty to orient them with the current trends in the corporate environment.

Once the requirements are understood, an extensive induction in to the 3 year Eklavya

program is conducted as a part of this 5 day workshop, so the staff understands the

Training methodology, Content and their role in the Eklavya program. Monthly orientation

and preparation meetings are conducted with the panel through the 3 year duration of

the course.

Soft Skills expert Panel

Once the Memorandum of Understanding is established with the college, a soft skill

expert panel team is formed in the college. This panel will include the Principal, English

Faculty, Management Training Faculty and the respective Heads of the Departments.

The Soft Skills Expert Panel will be the key drivers of all the initiatives taken up through the

Eklavya program in the College. A few high level roles and responsibilities of the Expert

panel are mentioned below

Mentor and Motivate students to implement the learning through the program in

the college premises

Implement an English Only Zone within the walls of the College and establish

controls to strictly adhere to it. (Including Faculty)

Conduct the various monthly activities through CommStudio

Coordinate Video recording assessments and activities

Provide one-one feedback for under-performers


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Implement Project based approach to all the activities, events and parties

conducted in the college

Build cohesive working relationship with CommSure Knowledge Solutions staff and

Virtual mentors and facilitate smooth running of the program Support CommSure in scheduling the various training activities in the college

Act as a disciplinary panel to ensure strict adherence to learning objectives

Constantly get oriented in to the training methodologies and strategy followed by

CommSure

CommSure Virtual Mentors

CommSures key strength and market differentiation lies in its experienced back-end

training staff and the extensive operational processes. It is for this reason that we have

fool proof internal recruitment process to attract the right talent from the industry to

work for us as Virtual Mentors

Virtual mentors are Soft Skills trainers with proven experience in delivering soft skills

training in corporate companies. Our Trainers come from reputed training companies and

corporate IT companies. This ensures that our Virtual Mentors are well aware of the

requirements in the market and thereby deliver effective coaching and mentoring to the

students.

We provide dedicated Virtual Mentors to each college to ensure that we understand thelearning needs of each student in the college and thereby impart need based and

customized skill development programs.

A few high level roles and responsibilities of our Virtual Mentors are listed below

Conduct and evaluate the Pre-assessment tests

Evaluate Video assessment activities and provide one-one feedback

Be available 9 hours a day to provide call and Chat support

Conducted tele-mentoring to each student on a monthly basis

Coordinate with the Soft Skills Expert panel team in case of underperformers andkeep the panel updated about the progress

Provide feedback to the Soft Skills Expert Panel regarding under-performers and

ensure that the feedback is delivered to the student by the Panel.

Provide coaching to the expert panel on conducting the monthly activities

Separate ILT teams to ensure un-disrupted delivery of the monthly Virtual

Instructor Led Training classes


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Dedicated Support Team to ensure that all the feedbacks are recorded on V-Train,

our online Reporting and Training Logistics management tool

Dedicated technical support team to ensure technology does not hinder the

training process. To facilitate this, we provide technical support on Chat, call and V-train. We follow a online ticketing system to ensure all reported issues are given

due attendance.

Industry HR Experts

In order to ensure absolute industry orientation throughout the program, we also conduct mock

interviews and Industry Speak video based interactive sessions for students every quarter.

We are currently in touch with almost 13 companies to help us provide this support to our

students. Since these sessions are conducted every quarter, the student gets in to a habit ofinteracting with the HR personnel and thereby eliminating the fear of communication in

interviews.

The Training Process

Eklavya is a comprehensive training process which combines Instructor Led Training, Online

Learning and simulation based training to ensure that the learning inputs given are practiced well

and thereby ensuring maximum learning retention.

The training process has been designed and developed in consultation with Industry and

Academic experts. We are in the process of patenting the design of our training model, including

our Learning Technologies and Learning facilitation tools.


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The overall Training process has been detailed in this section

Pre-assessment Process

It is important for any training program to assess the student before training is impartedto understand the Training requirements of each student. It is for this reason that we

conduct an extensive pre-assessment test to gauge where each student stands compared

to the end learning objectives.

Online Assessment

Online Assessment targets at measuring and assessing the four important aspects of

Communication. Listening, Speaking, Reading and Writing are assessed through the pre-

assessment process. The online assessment consists of the following sections

Free Speech Assessment (Speaking) : Embedded recording software, where

students have to speak and record an audio file about a random free speech topic.

Language and Grammar (Writing & Reading) : This section of the test covers all the

basic English grammar skills required

Reading Comprehension (Reading) : This section consists of a Passages that

students have to read and thereby answer the corresponding questions.

Video Assessment

Video Assessment section of the pre-assessment includes a mock interview that will be

conducted, which is recorded. CommSures Virtual mentors then assess the video file and

provide detailed feedback covering areas like Confidence, Body Language, Free Speech

ability, quick thinking, Positive first impressions etc

The feedback is then provided to the student along with the video, so the student is able

to view areas that need improvements while attending interviews. This is a powerful tool

and ensures maximum retention of feedback.

Assessment Feedback

All feedbacks are managed on our Reporting and Training Logistics Management system,

V-Train. Users can view their videos and the respective feedback, performance on the

online assessment and their Learning Map (Areas of Development and topics to

concentrate for the rest of the semester). The Soft Skills expert panel also is provided

access to the feedbacks of all students to review and monitor performance.


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Virtual Instructor Led Training

The Virtual Instructor Led Training process is an important element of the Eklavya training

program. Each month, a corporate style 8 hr instructor led training is provided to students

through the 3 year duration of the program.

The program has been designed to provide short interventions of topics each month

followed by online content of the same topic and activities to assess the learning and

implement the learning for that respective month. Details of the content are provided in

the next section of this document.

The Virtual Training will be conducted through Video Conferencing. A dedicated Training

team will be provided to each College to facilitate this process. The admin staff at

CommSure will coordinate with the Soft Skills Expert Panel to schedule and organize thesesessions as per the academic schedule.

We are tied up with CISCO, market leaders in Virtual Communication networks, to

provide the Video Conferencing software support.

Online Learning Modules

CommSure-Learn it Easy One of our Premiere products, has been the pioneer for Quality

Online Learning content. A few salient features of our Online Learning product are listed

below

Over 35 various modules covering Basic English Grammar, Communication Skills

and Business Skills.

Each slide is followed up by a voice over

Animated Trainer to ensure maximum interactivity

Every sub-topic is provided with extensive downloadable reference material in PDF

format

Interactive assessments and practice assignments

2D animations make learning absolute fun

CommChat Chat support feature where student can pause the module and chat

with our experts for any queries or concerns

CommCall Call Support incase student is still unclear after chatting with the team

Anytime Learning Learner can access content anywhere any time

Review content as many times as possible

Extensive reports to review performance


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Access to generate reports will also be provided to the TPO in the college

Video lessons to ensure specific topics are well understood (Ex: Interview Skills,

Group Discussion, Body Language etc)

Virtual Mentoring

Virtual Mentoring is a unique service provided by CommSure Knowledge Solutions for the

first time in India for Campus Skill Development programs. Through this process, we

monitor how the learner is implementing the learning imparted through Instructor Led

training and online learning programs.

Call Mentoring: Each month our Virtual mentors get in touch with the students twice a

month to talk to them, understand their level of learning, motivate them etc. Feedback foreach of these interactions will be uploaded in V-Train.

Soft Skills Expert Panel: Regular one-one meetings will be arranged with the Panel to

ensure that Learner is aligned to the end objective of the learning program. Under-

performers will get special attention from the Panel as well as Virtual Mentors

Video Mentoring: For under-performing students, special attention will be provided by

the Virtual Mentors through Video Mentoring. (Managed by CISCO Training Center tool)

Video Based Learning

Extensive of Library of Videos are being developed at our end to ensure learning is

delivered in an effective way. Videos consisting of various case studies, Body Language,

Interview Skills, and Group Discussion are being developed (to be ready and live by

June2012)

CommStudio

CommStudio is an innovative Communications Lab by CommSure Knowledge Solutions.

Through this all the monthly activities are handled. It is here that our Video recording

equipment (Provided free of cost) will be installed.

All the video assessments, Video recording based Mock Group Discussions, Virtual

Instructor Led Training etc will be conducted


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Each month one Simulation activity is conducted to ensure students practice and

implement learning in real life scenario. This process will be managed in collaboration

with the Soft Skills Expert Panel.

Eklavya Program Content Year II

CONTENT FOR YEAR II (1st

year of CommSure)

Sl. no Pre assessment Duration

1 Online test:

Basics of English.

Reading Comprehension.

Free speech ability.

Video assessment: Mock interview recorded on

video to assess, Body language.

General attitude.

Interview Performance.

Based on Academic Schedule

2 Courses

Public Speaking

Free Speech

Basics of English Language and Grammar

Tenses Subject Verb Agreement

Prepositions

Articles

Above courses include Rules, Examples, Exercises and Tests.

Most common used words in Business, their

meaning, pronunciation and usage.

Conversational Phrases (500+ Phrases).

Spoken English (500+ Phrases).

Voice and Accent.

Business English.



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Eklavya Program Content Year III

CONTENT FOR YEAR III (2nd

year of CommSure)

Sl. no Mid assessment Duration

1 Assessment of previous years learning

Online test:

Basics of English.



Video assessment: Mock interview recorded onvideo to assess,

Body language.

General attitude.



2 Mid-Program Performance Review

Revision Exercises.

Assessments.

Trend Analysis.

Need based Extensive training Program.

Training recommendations after mid assessments.


3 Courses

Recap of 1st year of CommSure.

Abbreviations in Business English

Word order (Sentences and Questions)

Email etiquette. Useful Phrases (Meaning and Usage).

Introduction to Communication usage and

importance.

Vocabulary (A- Z).

Basics of Verbal Speech Questioning Techniques.

Paraphrasing.

Repetition.

Summarizing.

Question Tags.

Direct and Indirect Speech.

Confusing words.

Common Errors in English Language.

Indianisms.



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Eklavya Program Content Year IV

CONTENT FOR YEAR IV (3rd

year of CommSure)

Slno Courses Duration

1 Idioms and Phrases (Rest of Idioms and informal

English).

Listening Skills and Exercises.

Body language.

Group discussions.

Aptitude skills.

Analytical skills.

Interview skills.

Campus Interview questionnaire practice.

Technical Writing.

Resume writing. Personality development.

Positive attitude.

General / Office etiquette.

Table Manners.

Rapport Building.

Corporate and business etiquette. Basic Leader ship Skills.

Motivation.

Team building.

Career goal setting.


2 Final Assessment

Assessment of Total learning

Online test:

Courses mentioned above.

Basics of English.



Video assessment: Mock interview recorded on

video to assess,

Body language. General attitude.



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About V-Train

V-Train is an Online Reporting and Training Logistics System. The system is comprehensive and built to

facilitate the creation, management, execution and publishing the virtual Training sessions (Video, audio

and Tele) and activities with their corresponding reports and feedbacks online.

The system emphasizes on prompt delivery and management of effective Training sessions and ensuring

relative, effective and optimum feedback of the trainees by experienced Professional trainers in a common

interface. This enables the trainees to view their feedback online anytime and from any place which helps

them to learn and work on their areas of development in a more effective way.

V-Train minimizes the hassles and risk of the logistics involved in a training session which can be travel,location, time and delivery of an effective session.

The comprehensive reports which can be generated at any point of time during the training Program by

our tools will help the management, trainer to track the performance of the trainees, so that

corresponding actions can be suggested to the management or trainees for enhanced learning. V-train is

developed by a School of Thought which believes in different learning speeds exist with different people.

So, continuous tracking of the performance through our reports, provide one on one attention and

guidance, resulting in overall improvement in performance of the entire training batch.


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Features: V-Train

Activities Management: Tool thathelps to manage all activites conducted on

campus like Group Discussions, debates etc.

Alerts Management: Alerts variousactivities like assessments, workshops etc

Assessments: Helps to create,schedule,assign and manage any

assessments

Flash assignments like Project reports, casestudies etc to guage learner concentration

and understanding levels

Blogs help the students or themanagement to discuss and interact about

the training programs

Courses Management: Helps to createand assign various courses as per the

training needs to an individual or a group orthe entire college


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FAQ: FAQ's which help the users about thenavigation through our system or any process

related issues.

Feedback: Manage, add , update , view orreview feedbacks by the trainers or the

management.

Forum: Forum Management enables tocreate, assign or manage forums about a topic

or program where the users can share theirideas. This can also be a general forum where

users across all colleges can interact.

Group Management: GroupManagement helps to assign or seggregate the

users into different groups based on variousparameters so that different courses can be

asssigned.

Issue Log: All issues regarding schedules,technical distrubances etc can be reported to

the CommSure issue log team which willcoordinate with the various departments to

ensure that the log is resolved.

News Management: All importantupdates or news can be created and managed

using this feature.


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Permission Management: Accessibilities andrestrction to various roles can be created and

managed from here.

Quiz Management: create or manage quizesdynamically from here

Reports Management: Enables to create ormanage reports of various types and at various

levels based on the requirement

Request Management: Allows the users ormanagement to create or manage the requests forvarious activities like change of schedules, reuest

for a new course etc.

Roles Management: This feature enables usto create, manage or assign roles to various users

and corresponding permissions by default.

Scheduler: This tool helps us to manageschedules and send alerts and reminders about

assigned activities like assessments or workshopsetc


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Scorm Management enables us to upload oredit scorm files whic are used for the creation the

online content of the course.

Users Management: Helps to Track downusers performance, progress, attendance etc .

Video Management: Upload , assign andmanage training videos to various groups or

courses etc

Workshop Management: Creating,scheduling and assigning workshops to users orgroups or colleges.

Certificate Management: Createcertificates to users on completion of various

courses

Chat Management: Enable, disable, monitorchat of various users with trainers, management

and tech support


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Contact Us

CommSure Knowledge Solutions

#404, Project A Apartments

Motinagar, Hyderabad -18

Tel# 040-23830463

Website:www.commsure.in

Sales Support: 7702530890, 9700008001

Technical Support: 040-23830463

E-mail: [email protected]

Video Conference: Online video conferencefor one on one training

Virtual Classroom Management: Createand manage virtual Classroom for one to many

virtual training sessions

Settings: Profile settings, view settings etc
http://www.commsure.in/http://www.commsure.in/http://www.commsure.in/http://www.commsure.in/

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CommSure+ +Campus+Skill+Development+Program