Communication Skills Basics

Interpersonal Communication

Hi!Hey!

One to OneWhere should we go for lunch?

Pizza Hut!

Subway! $$

Group

Blah blah blah blah. Blah blah Blah blah blah blah blah blah blah blah!

Public

Mass

Adapting to your audience

Individual Characteristics

•Personality•Interests•Aspirations

Cultural Characteristics•Age

•Religion•Nationality

•Ethnic background

Play the right role – consider your

audience to ensure your message gets

through in an effective manner.

Sociological Characteristics

•Affiliations•Education•Occupations

Verbal LanguageVERBAL

•Standard

•Dialect

•Slang / Text speak

•Formal/ Informal

•Connotations

•Denotations

JARGON – Football: punt, post, blitzVolleyball: libero, kill, ace

APPROPRIATE – When speaking to people in that group

INAPPROPRIATE – When speaking outside the particular group that uses it

SLANG/TEXT SPEAK – Newly coined words or old words used in new ways

APPRORIATE – When speaking in informal situations

INAPPROPRIATE – When speaking for formal occasions

DIALECT – Pronunciation (hog, hawg; bag, baeg)Grammar (you all, y’all)Word Choice (I’m kidding, jokes)

APPROPRIATE – When speaking with others that use that dialect

INAPPROPRIATE –When speaking for formal occasions

VOICE

• Pronunciation

• Articulation

• Pitch

• Monotone

• Inflection

• Emphasis

• Volume

• Rate

How many different meanings does the

word _(oh, no, dude)_____ have depending

on voice?

Nonverbal LanguageBody Language

-Facial Expressions

-Eye Contact

-Gestures

-Posture

-Movement

-Proxemics

Verbal and Nonverbal

-Paralanguage

By changing and controlling your nonverbal language you can dramatically change the meaning of the verbal message.

All communication begin with you, the “onion”, that consists of many layers.

“You define yourself and through your actions you will yourself to fit that definition”

Everything you choose to do – and say – and the way that you do it sends messages to others of who you are, what

you believe, and what you are comfortable with. Communication, in any form, speaks to others!

Intrapersonal Communication

Inside my onion

What do I want for lunch?

What should I do?

How do I do this?

Wow!

Why do I have to learn this?

I wonder if mom will let me go home sick?

Decision Making Process

Identify the purpose / problem

Gather information

Identify the principles / guidelines

Brainstorm possible choices

Evaluate each consequence

Determine the best alternative

Put the decision into action

Evaluate the outcome

The more you step out of your comfort zone the bigger it

will become.

You are always communicating

details of yourself!

Put it all together and it’s complicated!

Time for a speech!

My body my scrapbook

Everyone has scars! Pick one to tell a story about.

No scars of worth? Think of:

Injuries Adventures

Accidents Scary times

GRADING RUBRICSPEECH EVALUATION NAME GRADE

Directions: Use the following criteria to assign numbers for each of the parts of the speech:4=superior, 3=above average, 2=average, 1=below average

QUALITY OF INFORMATION

4---high interest, fresh, significant, substantial 3---mostly new and significant; good depth in general 2---some significant and new information; some may be commonplace 1---cliche, trite, limited depth

ORGANIZATION 4---creative and interesting beginning, logically organized body, clear conclusion 3---attention getter, easily followed body, distinct ending 2---weak beginning or ending; body at times may be hard to follow or may wander 1---weak beginning and ending; difficult to follow

DELIVERY (eye contact)

4---audience-wide and sustained3---may miss parts of audience, but strong throughout2---reliance on notes interrupts contact; speaker sometimes avoids audience1---avoids eye contact for the most part; fleetingly looks up

(desire to be understood)

4---assertive and energetic3---confident; good presence2---poised, but may lack some enthusiasm or confidence1---little enthusiasm and confidence; may seem unconcerned with communicating

(body language/language)

4---poised, self-assured/grammatical and fluent3---good posture and poise/standard usage predominant; flow may break at times2---exhibits nervousness at times/ non-standard English may pose some problems and catch

phrases disrupt the flow of the speech or are annoying1---nervous or disinterested/non-standard English predominates and/or catch phrases are a

serious problem.